First of all, I waited on hold for a half hour to speak to their call center. There is no way to speak to the office directly. The call center set me up with an appointment to view the town homes and even emailed me a price quote, and called to confirmed the day before. When we got to the office, there were some kids there before us. The man working in the office was extremely rude to them, and basically offered them no help what so ever. Then when it was our turn I told him we had an appointment. His response was "Ya, for what?". I told him to view one of the floor plans and he said "We have nothing for you to look at.". I told him we had an appointment and he just shrugged. He didn't offer to show us the grounds, give us any information, he just shrugged. Also, on the price quote I have they charge fees for everything! There is a parking lot fee, a garbage fee, and the "deposits" aren't deposits at all. They are all non refundable fees. They are extremely over priced for the area. Needless to say, we will not be renting there, EVER.