Andrew S.

It looks like Vaughan Place management is more responsive to poor reviews on sites like Yelp than they are to calls from residents, so giving it a shot here. When everything is working, this is a nice place to live. God help you if you need any kind of maintenance. Repair and maintenance requests often take 7 to 10 days to process and complete. We've had situations where maintenance has said they've completed repairs, but we'd been home all day and knew that wasn't true. Unfortunately, and despite our best efforts, the unit has needed a lot of repairs. So we've spent a lot of time without working toilets, sinks, washers, dryers and air conditioning - in addition to the ant and pest problems that seem to plague several of the units. Our HVAC unit has been blowing hot air (even when we turn it off) into our unit for 10 days. Temperatures climbed into the 90s outside last week, which means it was even hotter inside with our heat permanently turned on. We were forced to leave. We've been told repeatedly maintenance workers are on their way, but they never show up. We're not sure when we can get back home. We're repeatedly told someone will call us "right back" with an update or that repairs will begin "tomorrow." It's been the better part of two weeks. The maintenance workers and most of the front desk employees are genuinely pleasant people. The issue seems to be with management, who is difficult to get ahold of and is seldom responsive to residents. If you choose to move here, I would try to confirm with management that necessary repairs have been completed prior to your move. It was very clear to us very early, as things started to break, that a proper inspection hadn't been completed. Don't expect much response from management once you've moved in here, so ask as many questions as you can while they're responsive to you and before you give them your deposit.