Told us we were signing a 10 month lease for a promo, what we got was a 12 month lease, as the paperwork was switched on us right before signing. We were not allowed to see the lease when we signed and were showed a fake lease in the office. All of this is on camera! When we tried to call and fix the problem we were hung up on. The front desk staff willing chooses to not answer the phone and will hang up on you if they don't "feel" like talking. The staf has also changed policy many times and towed many residents cars even though they were paying for their spot.