Five stars for the walkability, APPEARANCE of the community, and ease of commuting. My wife and I moved out recently after 2.5 years in a second floor courtyard unit. 2.5 stars for the actual conditions. -its an apartment, SOME noise is expected and ok; but the soundproofing is terrible. -For over a year, our upstairs neighbors were excessively loud at all times of day or night to the point we were losing sleep, being constantly woken up in the middle of the night and during business hours, we were unable to work from home due to the level of noise coming from the upstairs unit. They would vacuum past quiet hours, stomp and slam things constantly, they allowed their 4 or 5yo child to scream, run, and throw things before 6am to past 1130pm (noise in quiet hours is a lease violation). The kid would throw a tantrum at 945 st night while getting a bath, and we would hear every last moment. This went on even as we were moving out. -the courtyard entryways around building 3 always smell like dog pee, and pets are rarely cleaned up after, and never leashed. Dog parties constantly in the courtyard late at night 1030 on with barking, growling, and owners just standing around talking loudly. Two star for management; esp the two folks I had the misfortune of working with. -Generally took multiple days to respond to emails, I've rarely seen anyone actually on site in the office (or even an open office door) and seems to rely solely on emails to communicate -they don't enforce quiet hours, dogs on leash, smoking, speeding in the deck, trash cans or shoe racks in hallways, etc. I was told 3 months into a noise issue "it's an apartment, you have noise, get over it". I complained multiple times a week about noise but it was never resolved; we were not offered to relocate units, nor were there any effective changes to the upstairs. -The management I interacted with for our issues was apathetic, unsympathetic and uncaring. They communicated solely via email and made no effort to be out in the community. They never came by to listen to our noise issue while it was ongoing, never reached out to see if things were improving, never offered to let us change apartments (even if it was a downgrade, even just offering would have at least been something).