Caela B.

DO NOT MOVE HERE! When you move out they tried to charge me $200.40 for painting the apartment and $85 for every hole in the wall. I did not paint the apartment another color this is just standard. The maintenance guy Julio says they charge you $200.40 for every year you live there (normal wear and tear for the paint and $95 for every hole you put in the wall even if it's for a picture frame) they also provided the tv mounting company to install my tv but still charge you for the holes. They took this amount out of my deposit and labeled it as a damage, which is beyond unfair and ridiculous. In the lease it states that's the full deposit will be refunded unless damages need to be charged OTHER than normal wear and Tear. Hanging a TV (a service provided by them) and a few smudges on the wall shouldn't be charged $200.40 It also is not stated in the lease so I had to report them to the fair housing committee and get a tenant lawyer. They also charged me for cleaning even though I provided them a receipt to show I had the place clean and they stated it was because the tub and stove weren't cleaned enough. If you want things cleaned a certain way then don't give tenants the option of buying their own cleaners. So not only did I pay for cleaners but they charged me in my deposit. And they had no pictures of the stove or tub to back this up either. Andy and Margaret are never on site and they don't respond to emails for weeks! Margarete accused me of having a fake disability letter for my service animal and I had to go to Andy to get it approved and they had to pro rate me the amount of pet rent because they accused my letter of not being real. Margaret and Christy threatened to call my doctor and get information about how many times I see my doctor to approve the letter which is absolutely illegal. Yet nothing a was done about Margaret. The only true people running this property is Cesar and Enrique they are the gate attendants but they only work during the day so good luck at night. I have over 9 months of emails for noise complaints with my upstairs neighbor that they did nothing about. They told me to buy noise canceling headphones. That was their response. Nothing was ever done. I paid almost $4000 dollars a month to live there but couldn't sleep. All prices are high. Keep in mind the rent listed on the website is the base. Parking is at least $95 a month and all trash and utility prices went up this year and like I said they will charge you damages for just living in your apartment so you will barely get your deposit back. They have over 22 vacancies on their website and can't seem to re rent my apartment that I have been gone for for a few months so you do the math...there is a reason why people don't want to live there. Also the lint from your dryer will go through a vent I. Your balcony so my balcony was unusable. Management is awful. Don't do it. They also respond to Yelp reviews just to look good on this page but they don't help at all. I still have yet to receive my whole $1000 deposit back. Melissa- you are just automatically responding to this Yelp review: you didn't look into anything and you haven't responded to any emails.