Kaitlin C.

There was no notice saying they were painting my apartment hallway floor. I came back with bags of groceries and was told I need to wait 30 minutes to be able to access my apartment. NO NOTICE. There was a major renovation that was unbearable- I was woken up everyday for 3 weeks to construction workers in my unit, literally everything blocked off. I could not use my kitchen, the living room, my other rooms and felt uncomfortable, sleep deprived, and stressed for a full 3 weeks. The head person in charge told me that a lot of people have gone on vacation--- and that it's during business hours. How crazy, this place really does not care about it's tenants. Also the courtyard smells like a real dog park in the mornings, I can smell it from my balcony. And work orders have been put in and they don't fix anything. I do not recommend this place. They are not the company you want to rent. Another thing that is very bothersome is that they really sold their amenities and call themselves a oasis in LA, but the pool and jacuzzi has been under construction for 2 months with no rent reduction. Instead they offer us to WALK to the Palazzo with a wrist band and "pool pass" and then we have to wait to be let into the gate and the pool gate and can't leave the pool without trying to find someone to let us back into the pool. ITS LAME AND NOT RIGHT. Another thing ,they definitely showed me a staged apartment with a washer and dryer and when I signed on there actually wasn't a washer and dryer in unit? So I was shown a staged unit-- and then oddly enough they didn't know there'd be a renovation-- on the renovation paper I signed, it said they didn't know of an upcoming renovation... which I don't buy at all.