This is not true, nobody asked me my name! I told them if I rent a one-bedroom and in the middle of the lease want to transfer to two bedroom how is the procedure!! Her answer was ridiculous! She said you have to pay 500$ transfer fee + you are still responsible for the remainder of the 1bedroom apartment !!! And then hung up !!!! Your employees are so rude they are not even trying to fool people to rent their units and then show them their real attitude !! If I want to be responsible for the remainder of the lease why I have to pay 500$ transfer fee?!!!!!!!!!!!