There was a MAJOR water break from the 4th floor down in building 3. Twenty Four apartments badly affected. I alerted Julio the maintenance manager immediately , who really should be the GM IMO. This was the Thursday before Labor day weekend. The disruption to our homes I can't even explain. Walls and floors ripped down. Massive 747 plane sized de-humidifiers in our units for days. My floor is still ripped out 3 weeks later. Maintenance and the crew working to fix disaster have been great. Unfortunately the so called management have been lees than stellar. The only communication to us effected was an email to please leave the drying equipment alone. No letter asking for patience and understanding while we repair the extensive damage to our units. I think Andy and Christy are the so-called "managers"? To add insult to injury, I thought I had scheduled my rent payment for September to come out of my account but in all the chaos of the flood I didn't. I noticed it wasn't coming out so I planned on Tuesday after the Labor day I'd take care of it. Much to my chagrin, amongst the dirt, dust, plastic, heavy equipment, power tools, plaster and sheet rock was a nasty letter on my door ordering me to "pay rent or quit". And a $150 late fee. Wow! Hey Mr. Harris, sorry about the deplorable living conditions but pay up or get the hell out! That's how I took it. I've never been late nor am I a deadbeat. This place sucks. The managers, and I've heard it from tenants and staff, don't care about the people who live here after you sign a lease. Look elsewhere. I will after my lease is up. Unless they let me out early.