sorry if this a long rant. stay far away from this place. the rents may seem reasonable for the area, but the apartment manager is only interested in collecting rent, and the numbers supplied for after-hours emergencies were essentially useless. She puts on a friendly front when you sign the lease but that's the last time you see it. The handyman is ok, but god forbid you need any other services (besides collecting your money) from the manager--she is rather brusque, occasionally patronizing, and generally unhelpful. --If you are unable to pick up packages between the hours of 8-5 (normal working hours the last time I checked) then they will not assist you in placing the package in your apartment. Once the manager helped me; the next time (twice in 3 years, mind you) I was informed that she had done it once before (a year prior) and she couldn't do it again. Never mind that sometimes these things are critical packages, and by virtue of the fact that you work, it may be difficult to make it home by 5. And of course, forget it if it's the weekend--no services then!!!! --One Christmas Eve while guests were soon to be arriving, I sat and watched while brown water flowed from my kitchen faucet for hours. --In addition, when I moved out, they charged me $160 for "cleaning fees" regardless of the fact that the apartment was in excellent move-out condition--no damage, but it needed to have a professional once-over prior to a new tenant (i.e. standard rug cleaning after 3 years without, standard bathroom cleaning and kitchen cleaning). All apartments do. It was explained to me that the apartment needs to be in "as-is" condition when I leave; "as-is" to most people means no major damage, all appliances etc in good condition etcetera. She then explained to me--not when I notified her of my move-out date, but when I was actually moving OUT--that it should be in the condition that someone else can MOVE IN. I think that is not only ridiculous and unreasonable, but that if that was the case and they were going to charge this much, I should have been notified when I told them I was moving out. This is how they get you to pay their cleaning charges. --In addition, I was charged a "late move-out notice fee" for being 1 day "late" in notifying them of my move-out date although their leasing/management office had been closed for the previous 4 days and there was no one to notify. I was told that I should have left a note on the office door regardless of the fact that no one was around and that if I had done that, the move-out notification date would have then have been altered in the computer. Let's ignore the fact that this defies all logic. --security was somewhat bad in regards to the cars. People had their vehicles broken into and things stolen during the three years I lived there. The only reason I stayed is because my hatred of the building was only exceeded by my hatred of moving. But you can do better before you get sucked in!!! You can find similar apartments with nicer and responsive management for comparable rents in the same area. You get my drift. The good things about it: location is decent, and the apartments, if old, are somewhat big. I understand that these are good things. But I like good customer service too, and that is sorely lacking. And I hate getting nickled and dimed on stupid stuff when I know other people renting nicer places in comparable or better areas not dealing with this stuff. If they replaced the management, this could be a 3-4 star building.