Absolutely terrible. I'm going to write this review in bulleted form so it's easy to follow instead of a massive paragraph -Moved in July 2013, lived in Vista for two years -First year was fantastic with Carmen as manager and Dorisa as leasing agent. Repairs were done efficiently, building was in good quality, there was a night guy, Tony, who took packages, handled alarms at night, etc. -I stayed on for a second year since I loved the place. RIGHT AFTER THAT, Carmen and Dorisa left and new management came in. HORRIBLE!!!! -There have been countless staff changes since. The latest woman, Suzanne, literally said to me once when the service was terrible and I complained, "I could be sleeping right now. I don't have to be here in this building." And that was because I was asking for my pending repair of over a month to please be fixed. -They fired Tony the day of and said that they were getting a real security service. Tony was there every night from 6pm to 2am and handled everything. The new "security" is a woman who sits on her phone and doesn't get up only on Fridays from 6-10pm. That's it. -Repairs are never done on time -The office is often empty during office hours and nobody is there to help -I got charged hundreds of dollars off of my security deposit for nothing, even though there were no repairs and currently, I am on hold on the phone with them because it has been 33 days since I moved out and I have received no charge sheet, no info AND NO DEPOSIT. I had to call them and figure this all out on my own -You can't get packages after 6pm so forget about trying to get your shipments after work. Truly a terrible building. Poor quality. Don't live here. I'll update if my refund is different from what they said or later than the 40 days it's about to be.