The many wonderful amenities at Waterford Village are greatly overshadowed by the truly awful leasing agents. Leasing agents are petty and vindictive, choosing to harass tenants who have lodged reasonable complaints instead of helping them. We were hit with a $250 fine for smoking and told it was our final warning due to numerous complaints around our building. We do not even smoke! When asked about the appeal process and any evidence to the claim, we were told that there is none. It was our word against that of the leasing agent who claims to have caught us. The same leasing agent who toured the apartment with us at move in and rudely dismissed our concerns about the extensive damage through out the unit. The construction team they hired to do cosmetic renovations (painting the exteriors of the buildings, instead of fixing the mulititude of enormous potholes and broken speed bumps) are constantly in the parking lot outside of my building smoking cigarettes, even though this is a supposed "non smoking" community, according to the unwarranted fine we received. My air conditioning unit has not been serviced since 1999, and is covered in black mold. The base boards in the unit are falling off and the kitchen cabinets have been chewed by the previous tenants pets, the shelves are all sagging, of which we were told that the previous tenant's security deposit was taken to fix these problems but never were. All of these complaints have been brought to the attention of the maintenance staff and leasing team, and completely ignored even laughed off with the words "Good Luck with that" spoken by the leasing agent who claims to have caught us smoking. The only memeber of the leasing team who deserves to have a job is Anita. Everyone else is in the business of stealing tenant money, and making it miserable to live here. The leasing staff is running this place into the ground. We will not be renewing our lease, nor will we ever recommend Waterford Village or any other Aimco property to friends.