I was also mislead by the leasing office. I went to rent an apartment and was told was all set just needed a deposit. They wouldn't take a check so I had to go get money orders. Then the woman came and told me there was a problem receiving my credit score. I needed to call equifax and see why they wouldn't release my score. I called equifax and then called Waterford village the following morning and was told it was based on my lack of credit not that they didn't get score. Now the thieves are telling me 10 business days to return my money when it isn't a day later.