I lived here for a year and could not wait for my lease to be over. Parking is a complete NIGHTMARE and I even got my car towed from the complex due to lack of parking. I would come home around 7:30pm-8:00pm all the parking spaces for "guest" (where residents have to park) were all taken. For a 2 bedroom apartment we only got 1 parking space assigned and we had to pay for this designated space every month. Management is really unprofessional and rude. When my roommate and I would complain to the property manager, Maribel, she would tell us to park in guest parking (other residents had the same issue so keep in mind that to park in guest parking spaces was difficult and forget about having a friend over). Maribel has horrible customer service skills and does not care about her residents. The only staff member that was actually nice and genuine was Nichole, but that's about it. The apartments are not the best and there are hidden fees everywhere. I love the area and have lived in Aventura for the past 5 years and I can honestly say Waterways Village has been the WORST apartment complex I have lived at.