This is by far the most unprofessional and disorganized apartment rental company I have ever encountered. The staff is incompetent and never on the same page. You are lucky if you can even get your phone call answered in the leasing office. They ask to leave a message and you never get your call returned. The manager, Maribel is so rude and disrespectful. I honestly do not know how she has her position. The sad part is that when you first go look at the apartments, they make you feel like its best decision you ever made. They are so picky and precise in regards to their move in conditions, lease qualifications and "apartment rules" that you would think you're moving into a high end apartment. YEAH RIGHT. They kept a portion of my moms deposit claiming it was utilities, parking, and a fee for a day of rent. THIEVES & LIARS. They had already auto payed them selves the last statement with those charges out of my mom's bank account. They then claimed that the portion they were taking out of the deposit was the actual last statement because they didn't start charging us those fees till 3 months later? Please tell me how that makes any sense. The other lady Adrian had told me the fee was a cleaning fee that was on the system by mistake and they would correct it before sending out the check because I left that apartment spotless! She was also rude and unprofessional because she not only left me on hold for 10 minutes, but couldn't answer me the break down of the charges without Maribel. If it is so called "in the system" why did you have to wait?? POINT BLANK DON'T MOVE IN HERE. They will also try to claim they lost their original of the "move-in inspection" so if you don't have your copy will try and make you pay for damages that were already there. The apartment is nice but old and not well taken care of. I had several maintenance issues upon move-in back in July 2013 and they only fixed the "bigger" or "dangerous" issues. I had holes in my blinds, cracked tiles in front of my kitchen sink, cracked counter top, washer and dryer malfunction, and that's just to name a few. I WOULD NEVER RECOMMEND THIS PLACE. Let me add its overpriced and the parking is a scavenger hunt if you have more than 2 vehicles in your household because even for 2 bedroom they only assign you one numbered spot.