We have lived here for 3 months now. Some neighbors are pleasant but most have no regard for others around them. Other tenants and even the maintenance people are super loud when in the halls or outside. Laundry rooms always have at least one machine malfunctioning and dryer vents always have lint left in them from previous user. We came here because we have a large dog and it is pet friendly and this seemed our only option. Don't be fooled! There are other nicer places that accept large breeds; they're just not listed on Trulia where we did our apartment searching. A real bummer we discovered this after our lease was already signed. Leasing office staff are pleasant enough and I'm sure their jobs aren't easy dealing with the tenants who live here. They are accommodating to having shipped items held in a locked room with a sheet to sign when items have been picked up. These girls are always smiling. Over all, you would think the money spent to live here would promise a classier, more courteous crowd of individuals; but neighbors are dirty (dunkin donuts cups left out in parking lot), loud (obnoxiously talking/yelling while outside the building at 2 am) and just plain rude! There are too many instances of rudeness to list here. I will mention that in this past week alone I've seen Worcester Police in the halls knocking on someone's door and one recent morning we heard multiple gunshots in a close by neighborhood. This is not a place to live. I'm so thankful we don't have children yet. We can't wait for our lease to be up. Plus sides: postal package holding in office, trees with a little bit of wildlife, lifeguarded pool, and awesome older couple who live in our building that don't have a dog of their own but buy treats for our dog anyway.