Louise Vis

Unresolved rodent problem!! . While I like my apartment itself, there is an unresolved mouse problem that the management has been very unresponsive about. Despite at least 4 requests that they contact me to tell me what they are going to do about it, they have not replied. The online maintenance request system provides no opportunity to get specific answers. And when I call during business hours, no one in the leasing office ever picks up. I leave voicemails but have not received any replies. I am very dissatisfied with the management's handling of this issue, which has been going on for months. This is probably a housing code violation, and I will be reporting it to Montgomery County Dept. of Housing.