Hot water is always in and out. Doesn't matter what time of the day or which day of the week. The laundry room's washer and dryer machines work when they want to. Very very slow response if something in your apartment isn't working. It's been about 2 weeks since my oven has worked. Groceries went bad. Whenever I go to the leasing office, I'm looked like at as if I'm the crazy one. I've been told this use to be a world class building by a resident that has lived her for more than 20 years. It has gone down the drain. I cannot wait to move.