Shiree Williams

I waited 3 months (since Nov. 2022) to write this VERY LONG but thorough review. Let's start with the PROS: * HUGE APARTMENT with a LARGE living room I was able to split and make an effective full office area in; large dining room fits big table, 6 chairs, bar, and more; modern kitchen with updated appliances; panoramic windows/sliding doors across entire apartment, allowing sunlight in; 3 HUGE bedrooms with master suite bathroom set inside of a large closet area; PLENTLY of large closet space/storage throughout; and a large fenced-in and protected terrace perfect for kids and dog to play safe. * Apartment was cleaned and renovated upon move in, with new/up-to-date floors installed. * Apartment building is safe, clean, and overall well kept. * Management staff is AMAZING!.. especially Miguel! * Concierge at the front entrance is great as well...EXTREMELY polite! * Maintenance requests are addressed and fixed PROMPTLY!...they're also very polite! * Neighbors are diverse, and polite for the most part... a few snobs that look like WE don't belong here but oh well! Everyone really stays to themselves and just mind their business...as we do. * Parking garage, with designated spots...so no fuss over parking or tickets. * Trash/recycle dump room on each floor...so no garbage sitting in your apartment. * Nice and diverse neighborhood w/ shopping and restaurants just a minute or so away. * Commute to work under 8 minutes, and that's with traffic. * Top schools w/ elementary and middle schools only 4 minutes away. * Walking trails/park with creek, playgrounds, and more right next to building...great for the kids and puppy. --------- Now, the CONS... There has been/are A LOT of issues since moving in: * It's EXPENSIVE!.. which we wouldn't complain about if...well, see the rest below... * Water heater issues OFTEN!...3 times in 3 months. Like as I began writing this, we woke up at 6AM with NO HOT WATER and it wasn't fixed until after 12AM. * Building is nice, needs A LOT of updates throughout--replace the old carpets and paint everywhere. * While the unit was renovated, it looks like a rushed job with cheap paint scratching/smudging from the slightest touch/rub and some outlets were painted over. * Kitchen cabinets need to be replaced due to sink sprayer leaking or poor install. Who knows for how long before we moved in but thankfully the leak was fixed the week we moved in, as they are prompt with addressing maintenance requests/issues. * Kitchen is a bit small but livable if you're good at organizing. * Vertical blinds are not measured and/or cut properly, so they get stuck or fall/break A LOT... the whole thing almost fell on my son's head the day we moved in! * BUGS!!! There were roaches and ants! A Big cockroach greeted us on day 2 in the shower! *GASP* I quickly treated EVERY ROOM and continue to do so monthly. I haven't seen roaches in almost 2 months now but the tiny ants (or mites) still come on kitchen counters. * Neighbors--being connected, we have dealt with excessive noise, floods from leaving water on (upstairs and next door), and weird smells in the halls (sorry, but everyone can't cook!). * Neighbors again....and these thin walls/ceilings...whoever lives above us constantly running, jumping, playing basketball, moving furniture, and STOMPING all day/night!....from 5AM to 1AM....not a typo.... They're literally only quiet for 4 hours a day. * Out of 6 elevators, only 3 work!.. with 17 floors and hundreds of tenants who are mostly elderly and some disabled (like myself). * Laundry room has only 3 *small* washers and dryers, that are expensive and leak/break often. * VERY poor cellphone service....so thank God we have a terrace...have to take most calls outside. * They claimed to have restrictions on what breed of dogs are allowed here... Dogs range from tea cup to refrigerator size. Overall, it's OK. So, YES, I would recommend Willard Towers to others who are willing to move in. That's It... That's All. Make your decision based on what you think you can/want to deal with/accept. I hope this helps. *peace*