Michael McKnight

I just was down at the leasing office because I have not had a properly working refrigerator in my apartment since Monday (it is now Thursday). A maintenance person came on Tuesday, claimed he had fixed the problem and it would be cold properly in 2 hours. It stayed warm. I submitted another maintenance request Tuesday. Another maintenance person came on Wednesday and said we need a different refrigerator yet none came. I submitted another maintenance request Wednesday. Nothing came until I came and raised the issue directly to the leasing office. Then I was told a different refrigerator would be put in my apartment and I would be credited back the cost of all the food that has been spoiled. Terrible experience.