The laundry washers and dryers here are in a constant state of disrepair. Currently, NONE of the machines on floors 14 - 17 are working. I got fed up and stopped checking after that. This has been a constant and recurring problem throughout our last year at this building. The elevators are painfully slow so expect to spend a solid 20-30 mins trudging up and down stairs before you even find a machine that works. Don't be fooled...The new management company is no better than the old one. This was a two star building before the name change (formerly known as 4701 Willard). Unfortunately, nothing here has changed but the name on the front of the building. Are you willing to pay top dollar for an outrageously aggravating living experience? LOOK NO FURTHER!