Debated between 2 stars and 3. I've got really mixed opinions on this place. PROS: -Has the option for a townhome with privates fenced yard, which is especially great for people with dogs like myself. -Very kid friendly- Big playground that's always clean and full of kids to play with. Also lots of running and yard space for kids. -We never heard a peep from our neighbors, so thin walls aren't an issue. -The grounds and amenities are clean and well kept it's really like a walk through the park to take a walk or walk your dog. -The staff is super kind, Michele waves at you as she gives tours and will address many tenants by name, which I think is a really lovely touch. Michele was awesome to work with. The other staff in front I'm less familiar with, but they've got great attitudes from what I've seen as well, and are HIGHLY responsive to emails. I don't think I'll experience such a lovely office staff again! -Aside from a small issue with ants in our kitchen, which we handled ourself with one little ant trap and didn't feel the need to call maintenance for, the apartment was extremely clean and well maintained. -Thee maintenance staff is also super nice and very timely with their appointments. -Location is near forest preserve, many restaurants, and woodfield mall. CONS: -The LuxerOne Package system they use is expensive and always having problems. We were out of town one week and a small envelope package made it's way to the lockers somehow and we were charged TEN BUCKS FOR EACH DAY IT SPENT IN THE LOCKER. Came home to have to pay nearly $50 on a piece of junk mail worth nothing to me. You also have to pay $50 a year and it tries to make you pay $50 per name in the household. -Our heater was replaced or something the first few months we moved in and after that we had nothing but problems with it. Had to call the office probably like 10 times because our heat would randomly turn off in the middle of the winter and we'd wake up to it being 40 degrees inside. Still now, we don't know what was wrong with it. Maintenance never really told us... just came in and fixed it until the next time it breaks. Being without heat in a Chicago winter is no joke. -DOG PARK IS ESSENTIALLY A LIE! IT IS NOT FENCED AND IT IS REQUIRED THAT YOU KEEP YOUR DOG ON LEASH. IT'S ALSO RIGHT NEXT TO THE KIDS PLAYGROUND SO IT IS OVERRUN BY KIDS CONSTANTLY. Who wants to let their kids run around in a field where dogs play and defecate?? If you're going to advertise a dog park, have a dog park... Putting a poop bag station in an empty field DOESN'T COUNT. The dog park was a big reason we picked this place, so to find out it was on leash only and not fenced made us feel deceived. -They told us we could have a grill in our townhouse when we moved in (verbally told us) as long as it was gas and not charcoal, only to tell us later on AFTER we bought an expensive grill that we in fact CAN NOT have grills. -The pool was closed down for like, the first month of the summer. Kind of a bummer.... Another reason why we chose this place that was unusable. -Very kid friendly is also in my list of cons, as well. If you don't have kids you're constantly dodging kids unattended running round sidewalks, riding scooters and bikes, etc. This make it difficult to walk your dogs as well. Also, the pool is always swarming with kids who are screaming and playing with water guns and again, have inattentive parents. Would really recommend maybe having the first hour or two or last couple hours of the pool hours be adults only so some of us could actually enjoy. I only ended up going a couple times after the kids were already back in school. - Finally, they did the typical scammy apartment moves of making us pay for a stovetop that was already scratched up upon move in.... As though they're gonna replace it. All in all I feel like if you are a family without dogs, you may like this place quite a bit. Maybe our experience with our heater and the pool being closed, etc. was just a fluke. The fake dog park and heating issue was enough for me to take off the 2 stars that I did.