Kayla V.

Worst company ever. Lived there for long enough to know the ins and outs of their buisiness practice. Great apartment, but come time for move out, watch out!! I did everything they requested of me and they're still keeping my security deposit, and in fact they charged me $61 over my 500$ security deposit! Oh did I mention one of the fees was for carpet cleaning, when in fact they replaced the carpet with hardwood when I moved out as my unit (#110 building 11) was the last unit in the row that hadn't been updated. So...why charge to clean carpet they are ripping out anyway? Are they recycling it? I don't think so. Secondly, YOUR SECURITY DEPOSITS SHOULD BE PAID YEARLY, NOT WHEN YOU MOVE OUT, PER COOK COUNTY LAW. Thirdly they charged me 25$ for a soda cap in the yard...what?? I've picked up so much garbage from people tossing their garbage in my yard, but now they want to charge for that..nice company right? Wait, it gets better..I paid a considerable amount of money to have my place professionally cleaned and they charged me 150$ for a cleaning fee, good thing I took pics after it was cleaned, also, they like to charge for doors apparently too, 200$ for a 39$ door from hom depot..the building engineers must get paid handsomely to hang a door! Did I mention also that I've had my water shut off numerous times as I had a corner unit and they didn't want the pipes to freeze, understandable, but maybe a little notice would be nice as I still needed to shower and get ready for work or bathe my son, with zero help from the management office. IMPOSSIBLE COMPANY TO DEAL WITH,do yourself a huge favor and go through a broker with mls access. This ordeal is ridiculous and I wouldn't recommend anyone live here.