Jordan G.

When in,over in a year ago COVID was just shutting down the country. The manager at the time was debi and she did everything in her power to make it a successful move and make us feel welcomed. While debi was here any problems that we had were handled fast and efficiently even when debi was out of state. This all change when debi left. The new manager Stephanie isn't a manager. She is a common worker that cares not for the at all.maintenance that used to be done quickly now takes weeks at a time to fix. Trying to get ahold of management during the weekends just results in going to emergency maintenance which may or may not do anything about it. For example at this very moment both gates to the garage are broken in the up position so that anyone can drive in. It has been broken for at least 5 days. When I asked the manager about it yesterday after it being broken for at least 4 days, she didn't even know about it. How can you be a manager and yet not even know what's going on in your own building? The elevators are constantly broken to where only one is available so I hope you live on a lower floor or are comfortable waiting for 20min with everyone else.There have been multiple complaints about the smell of weed in people's apartments. Management has done nothing from stoping the people responsible. They ask you to let them know when you smell it so they can find it, but if they're not working they don't do anything about it until they get back to work. All they did for us is add a neutralizer in our vent which maintenance even said is just a flimsy band aid that will only Last a month. There is constantly garbage all around the building that will never be picked up.the garbage bins don't have any lids on them and are constantly overflowing with garbage. If there's any wind during any day then expect to see garbage flying around the property to be left where it is. They have look poop bags and poop disposal outside in 3 different spots on the property. At any given day the poop bags are most likely gone and the garbage overflowing. The laundry room is something else. Washers are constantly broken and you have to call a third part to fix them and that takes a while to be fixed. The door to the room also doesn't stay open. When asked about why the door isn't propped open we were told it's a fire hazard. During the time that the door is shut there have been complaints of residents making other residents feel uncomfortable to say the least. Management said they couldn't do anything about it. When you come here management will tell you how they are dog friendly and not just that, but claim to be the most dog friendly in the area. They will also tell you about how residents have a "puppy play time" that they're very proud of. This is how they get new dog owners. There's a big problem with this. They have tried to disband this group multiple times and have told them that the group can't have playtime on their property or they will be fined. The dogs have never attacked anyone and the people who are part of it pick up their dog poop and look out for others who aren't to help out the community. Yet Stephanie the manager has personally come out and told us that we can not use their property to have any play time. When confronted she decided to talk down to us like we were children called into a principal office. They have no fence for the dogs even though they charge enough money to build a fence for the dogs. We have suggested it and asked for it, at that time we were told it will never happen even though our group has created a ton of new residents for them. If they try to sell you on the whole pet friendly thing. Don't believe them. Every single person who is a part of the play group is moving out at the end of their lease. As long as management is the same, I would 10/10 never recommend to live here. All and all not a well maintained are. The residents are nice for the most part besides the people with two small dogs that attack others that management refuses to talk to. Don't come live here.