Kathryn is the only one I have worked with that seems to have most answers. Apartment upon move in day was a chore as freight elevator was only available for a short time. I was told I needed an appointment which was not previously communicated to me. Lease was changed without my knowledge after signing and not returned to its original status until I brought a printed copy. I was told that month to month after the lease was up would be fine and not until reading the fine print do I find that it is an extra 300 per month. Limited parking is available so there is a nice parking garage but the price is unreasonable for the already over priced apartment. For this reason people illegally park and and even double and triple park in loading zones which the management is trying to something abou. We'll see. Apartments have had face lifts but the bones are still old. For this price closet doors and closets should not appear 40 years old with ten layers of paint. Unfortunately I did not see the apartment I rented until opening the door for the first time. Already sorry I rented here. Should have gone with my gut and stayed at Versailles down the street. Definitely will not recommend and will move upon lease termination. I'm not the only one I see as scores of residents tell me the rent goes up quite a bit each year. Don't be fooled by the outside appearance as I was. On the other hand it does seem very safe and regularly cleaned. Again thank you Kathryn.