This review is a warning to people with allergies or lung issues!!! I originally gave this place 5 stars but I had just moved in and didn't realize the health issues I was going to have by living there. Also, I can not find my review to edit it so I am leaving a new one. I lived in the high rise for about a year. The staff is really great but the ventilation system is a shared system and I don't think it has been cleaned recently if ever. They can not find air filters that fit the vents so they put two smaller ones in there. Smells, pet dander, sounds, SMOKE and anything else that gets sucked into the ventilation ducts will come into your unit from other units through the vents. Some of them you can close but not all of them. It is supposed to be a smoke free community but there were a lot of smokers during the last several months of my living there. Also, they will charge you an early termination fee that is equal to 3 months rent if you need to break your lease even for health issues. I have seen some other reviews that complain about the staff but they were always extremely nice to me, quick to respond and they really tried their best to help me whenever I needed it. The only time they weren't able to help me was when I asked if my early term fee could be waived or at least discounted since I was moving so that I would not die. A few other things that I wish I had known: They turn off the air in the winter and the heat in the summer but as you know the weather does fluctuate and is never on a set schedule. The last 4 weeks of my stay there my unit stayed 88 to 94 degrees and this was around March/April. They don't turn the air back on until sometime in May. I was melting! They also charge you for utilities (water and gas) based on a percentage that is calculated by the size of your unit and how many people you have living there not by how much you actually use. I use on average about 8 dollars worth of gas per month but my gas bill there averaged about 250 per month and that was before the price increase that was happening as I was leaving. My water bill was also about 4 times higher than my actual usage. Also, parking is better in the garage if you can get a spot. I never had an issue with my spot being taken. However, for some reason a lot of people that park in the garage are unable to park their vehicle between the lines. **Response to Susan** I sent you an email