When I tell you words don't describe how unpleased I am with the service here. Management was quick to take my family's money to get a lease started up but as soon as they had it service just declined. There has been numerous times where hidden fees and multiple charges for the same service have been picked up on and not by management by me. My first bill or 2 they couldn't even tell me why there was multiple charges of the same service when I asked face to face. Before I moved in I was getting responses through text and emails quickly. After my deposit was made and questions kept coming because they kept demanding more money I noticed messages weren't delivering for awhile. When questions have been asked the Manager Stephanie just repeats the same sad sentence. This needs to be paid as soon as possible or you need to jump through hoops in order for them to explain your bill and match the correct charges. She doesn't care to explain anything it's sad how unwelcoming she and the other gentlemen in the front Nate was. Now they act so careless when issues arise. It's always I want the money now. If there are any mistakes on your bill they don't want to help it's just pay now or we kick you out. Ridiculous how I pay more than 2k a month for a building that has issues with the entrance door. Residents have to literally hold one of the doors open with a trash can in order to be able to get back into the building because the doors will not open. My family and I put down almost 5k to get this 2'2 never again. I can't stand how there's no one reasonable at this front desk to solve any issues. Washer and dryer is sad for what we pay. 2k for two washers and a third without a door. Has been broken since I moved in and fixing hasn't even been attempted. Carpets have the same stains that have been here since I first moved in. I have to pay for my packages to get delivered all over the place. Some come to my building and some go to the main building. Big inconvenience that I have to walk to the other buildings side to get a package and sporadically they show up all over the place. I pay too much in rent for the unwelcoming behavior I've received here. Good luck!