I'm apartment hunting and figured with the proximity to my grad school along with all of the amenities, this place would be perfect. So I tried scheduling a virtual tour (what with COVID and all plus I'm currently in WI) -- it's been a nightmare. The staff member rescheduled several times and then I received an email from a different staff member saying she cannot do the tour (which is scheduled for tomorrow) because she's not on the property. Communication is severely lacking here. I've decided to look elsewhere.