**Edit, June 2019*** This place has gone quickly, and terribly, down the drain. The new manager doesn't respond to simple emails. Dogs run around unleashed all summer without the current manager so much as asking the owners to stop (it's both illegal and dangerous). Something aesthetic is under construction 100% of the time while basic repairs are ignored (e.g. the doors to the complex locks break at least monthly and remain that way for months). At least 1 of the 3 elevators is out of order 95% of the time. 2 out of 3 are down about 50%. We've even had all 3 down for weeks at a time. Not sure how anyone elderly or handicapped on the 16th floor survive. You pay monthly for an electronic locker system that doesn't work so, at any given time, 30+ packages are strewn about the hallway floor for anyone to take. While rent increased about 15% this year the quality has been cut in 1/2. We loved this place (see my original post below left for reference) and planned to stay for years. Definitely not anymore. ORIGINAL REVIEW (Left this, unedited, for reference/contrast) My wife and I couldn't be happier here. The amenities are top notch (rooftop pool is to die for). The clubhouse and even lobby are so nice I've held meetings with clients in them. Most importantly the staff is exceptional. From Ryan the manager to Stacey to Shawn in maintenance...everyone has been helpful, professional and accommodating. Great place to live!