I have been a resident at Yorktown Apartments for 3 years now. The first 2 years were fine and that is why I continued to live at Yorktown Apartments. Any positive experience I had within the first 2 years has been completely erased by my 3rd year living here. I have quickly regretted the decision to live here for a 3rd year and can relate to one of the previous reviews on here from Shyvonne Walker . I live in building 5 on the first floor which happens to be right next to the main entrance of the building. Before summer they slowly started renovating the main entrance that happens to be next to my room. This construction has been going on all summer and recently just finished the main entrance a couple of weeks ago. I understand that they are going to try and make some improvements but they could have informed me that they had plans of doing construction right next to my room before I resigned the lease for a 3rd term. Instead they decide to increase the rent by 70-80 dollars per month when I signed the 3rd lease as the typically do. My question to them is how do you expect to raise the rent knowing that this person would have no peace or quietness of living in what I'm supposed to call my "Home"? I understand that some people go to work and that the noise is no big deal because they are not around but I recently had my fiance move in with me from another country. She stays home all day and has to listen to the consistent banging and hammering. Not to mention the whole summer they had a fence about 2 yards from my screen door blocking any view that I would have had out of my living room. Just when I thought this construction was going to finally end and have peace around my place they recently started renovating the room on the other side of me( opposite side of the main entrance) and the room above me. I found out that they actually needed the room beside me to renovate so they paid my neighbor Adam Carl to move out so they could have the room to renovate. What really makes me upset about this is that they care enough to pay someone to move them out when THEY need something but don't care about the inconvenience of a current tenant that has been there for 3 years . They could have easily gave us that option or an option but instead decided that living next to consistent noise is our problem and not theirs to deal with. This is after I have already called once into the office and have replied to an email that is send out asking for feedback. Yorktown tends to pride themselves on providing superior customer service and they say its important to them but it's a joke. The customers/tenants were never taking into consideration during this process of doing construction. If they really cared they would have would have disclosed their plans of doing this overhaul and not have jacked up the rent for my 3rd lease. If they really cared about customer service then a manager would have addressed me when I sent them an email. The only response I got was this from Katie Snyder (Resident Relations Specialist saying thank you for the feedback and a manager will address your concerns into more detail. I never heard from anyone after listing feedback for both positive and negative things about Yorktown Apartments. Again, at this point those positives are out the door to me. Here are a couple other negatives besides the biggest one being the construction. I usually don't take the time to write feedback but I feel it is very important for others to know that they will be completely ignored when they express feedback/issues. If they continue to do any other renovating you can be assured that they won't care how much it might interrupt you're living at "Home". I would not wish anyone to have this same type of experience. If this is how they are going to treat someone that has lived there for 3 years that pays on time and causes no problems I can't expect them to care about the loyalty of any new future tenants. I really hope Yorktown will start taking the feedback from their tenants seriously instead of pretending to care.