On our first weekend of living in this apartment complex, I noticed our A/C wasn't working. A maintenance team member came down and did a temporary fix, but told us that they needed to replace the whole unit. That didn't happen until several more service requests were put in, each one making the same temporary fix that never held. A year and three months later, they finally replaced the heat/AC but it still didn't work without an additional repair that was made a month after that. That lasted almost two months and now the heat went out again. We definitely got the lemon on the used car lot of apartments. Not to mention that when we renewed at a higher rate, we were not informed of the incredibly inconvenient construction that would start soon after. This construction limited us to one entrance, left our apartment floor covered with dust near the entrance from the construction (like thick layers of white dust), and put our mailboxes outside during the coldest part of the year in a location nowhere near an entrance to the building. The unit I live in is poorly insulated, it's still cold even when the heater is working properly. They charge $80 for the parking garage, then when it gets icy and snowy, they don't clean it, so who knows what that money is going towards. I slipped already this winter on a patch of ice and hurt my wrist. Especially during the construction period, it felt like we were not wanted there despite the high rent we pay, like we were in the way of renovations. If I happened to have a day off, sleeping in wasn't an option because of construction noises. If I needed to do laundry during the day, I was either blocked by construction guys on a ladder in the hallway or half of the machines weren't working. I could not in good conscience recommend this place to anybody I care about. At least there's no roaches I guess? The maintenance team is good, they're just held back by management trying to make the cheapest repair possible instead of actually fixing the problem once and for all. One last thing, the website claims views of the Chicago skyline. This is 100% false. You cannot see any part of Chicago from any point of this property without a telescope or the best binoculars of all time.