I've been renting an apartment at Yorktown Apartments for 6 months, and I've encountered a persistent issue with billing that I feel needs to be addressed. Every month, I receive duplicate charges for the same utilities, specifically the electric bills. I reached out to Stephanie Walker from the management team about these duplicate charges, and she advised me to set up an account with ComEd. Although I didn't fully understand the necessity, I followed her instructions and set up the account. Unfortunately, the duplicate charges have continued. I have sent three follow-up emails to Stephanie to inform her that the ComEd account has been set up and to highlight that the duplicate charges are still occurring. However, I have not received any response to my emails. I am disappointed by the lack of communication and resolution regarding this issue. I hope that the management team at Yorktown Apartments can address this matter promptly to prevent it from affecting other residents in the future.