1045 on the Park Apartment Homes

I would agree that the location is great. I lived there for an extended period of time. Unfortunately, the management and customer support/service makes this place extremely below par. I can't count how many times I have had to escalate issues to get no reply or responses that would make government housing in a third world country look amazing. I summarize the situation as having a useless warranty, it gives you the warm and fuzzy but when it comes to needing it (the management in this case) is only worth as much as toilet paper. I implore anyone to seriously consider my feedback and feel free to reach out to me directly for specific examples to support all the points raised above. You can't say I didn't warn you!!!

I'll agree with the previous reviewer in saying that the location of this building is unbeatable, but the positives end there. I just uploaded photos from a few of my nightmares at Park & 12th, which include 2 incidents of severe water damage, having my bike vandalized in the parking deck, and dealing with the most inconsiderate, uncaring management team I can imagine. Not only was I forced out of my apartment for nearly 2 months by mold and water damage, but the management team aggravated the situation by being unhelpful and insolent. When I went into the parking deck to find my bike vandalized and many others with wheels missing, management pointed to a line in the lease absolving them from responsibility, despite the parking deck gate and doors being left open.

Great location, good apartment, poor service.

1045 on the Park is an exciting land of interesting smells, sounds, and that oh-so-unspecial touch that leads any tenant to realize they made a big, big mistake in choosing to live here. From their website, you'll see the apartment layout and a walk-through for your apartment. But alas, their false advertising doesn't tell you that it's not reflective of your actual apartment. On move in day, you'll feel the warm welcome of the leasing agent forgetting your agreed move-in time and being unavailable because she "went out for a walk". When she finally arrives, you learn that the elevator is out. Fun fact, though - it may not be as bad as you think because the floor and apartment building numbering is super scammy. The ground floor is the 2nd floor, and apartments begin on the 3rd floor, which a normal human being could call the 2nd floor. Also, apartments begin with numbering at 306. Once you're finally in your apartment, you'll find an absurdly large number of issues despite the apartment being vacant for weeks. The electrical sockets are never flush with the wall. All of the metal in our fridge was rusted. (Fun note here: they ordered a replacement part for this, and the package was stolen out of the lobby.) The washing machine had mold in it and had to be replaced (not super quickly, I might add). The shower grout has mostly been eroded, the electricity wasn't working in one bedroom, there were multiple leaks, light bulbs were not working, the curtains were horribly stained, and more. When you do report a maintenance issue, it allows you to specify when you want them to come do the work. However, it will inevitably be at least 4-5 days before they come, and you'll learn they're coming when they knock on your door. However, the maintenance guys are really helpful and great. One of the perks is that your apartment locks and thermostat can be controlled directly through an app. They'll charge you $7.71/mo for this. You will never experience such an ear-piercing sound as the fire alarms at this building, and you will get to experience it repeatedly throughout your time here. We've had the pleasure 3 times in the last month alone. Our building is more like a hippie commune, where anyone who wants can come and go. People live in the stairwells and parking garage, which double as bathrooms. (It's a super fun little game when the electricity is out and there are no emergency lights in the stairwells, and you can smell that someone has pooped in there, but you have no idea where it is!) I reported that the front door to the building was not locking on Nov. 17, Nov. 22, Dec. 2, Dec. 18, Dec. 21, and Jan. 21. The tickets kept being closed. Don't worry, though - if the front door is fixed, people will either prop open side doors or break the locks, so there's always a way to get in the building without proper access. In early November, we were told that a security company had been hired. However, that contract was quietly terminated within a month or two without notifying tenants. (To be fair, the lease makes it very clear that the building is in no way responsible for providing any security.) You'll pay $50 annually for LuxerOne per tenant, a really great way to receive packages. For delivery drivers to use it, they have to enter the building, go to the 3rd floor (aka 2nd floor), go down the hall, enter the kitchen, and log it. Thus, 75% of your packages will be left in random places across the building, ready for the taking, creating a game of find the package before someone steals it! You'll love the dog park, which is super convenient for you to take your dog out. They'll rarely replace the poop bags nor will they empty the garbage can. Management prides itself on offering a smoke free community, but do expect to constantly smell marijuana throughout the building. Don't even consider trying to get out of your lease as you're effectively required to pay FIVE MONTHS of rent to break your lease. It's pretty unconscionable. But with all of the fun and games, why would you want to leave?

I moved here in May 2023. I looked forward to the amazing view from the balcony overlooking Piedmont Ave. I was intrigued by the free use of the gym as well as having secured, gated parking. But, my excitement's quickly diminished. The day we were supposed to move, we quickly found out we could not because the unit was not ready. Mind you, I had rented a U-Haul van for the day and have some friends take off work to help me move. I could not move until around 2 or 3 PM. I did get some compensation, but the failure of the apartment to be ready was an inconvenience. 1 - The maintenance staff is by far the best aspect living here. They are quick to resolve issues and are always friendly. 2 - This place is NOT secure. Do not let them fool you. Homeless people and random others gain access to the building. They will sleep in the bottom garage, or even find their way to other places in the building. 3 - Once someone is in the building, they have access to ANYWHERE in the building as you only need a fob to enter the building. For example, non-residents who use the gym, have access to the parking garage. (They will illegally park, so get use to that. I have seen these people come and park in the garage when there is an event in the park). Also, there have been recent vehicle breaking because ANYBODY can access the parking garages once they are inside the building. 4 - Homeless people will camp out in front of the building, on the patio where the nail Salon and gym are located. They leave trash, human waste, drug paraphernalia, and other items. The first week I lived here, there was a crack pipe, lighter, and other items in the lower parking garage. 5 - Delivery (Amazon, UPS, FedEx) drivers WILL NOT place your packages in the secure Luxer Boxes. They will leave them in the lobby. Remember #3 above? Yeh...people have gained access and stolen packages from the lobby. This place IS NOT secure. 6 - They are a "Clean Air" policy, but people will smoke marijuana throughout the building because there is no repercussions for violating this policy. 7 - In one year, the elevator has broken down at least 9 times. And the fire alarm has gone off 4 time, and they were fake alarms. Now here is the kicker or it all! I was told to renew would be $3,495 and that was competitive for the marker. Now, the unit (608) is on the website for $2,900. I would not recommend moving in here. Once I saw how random people can get in, I regretted moving here. Management is somewhat receptive, but there have been times when I had to escalate to the regional and national headquarters because nobody responded to me. UPDATE: MARCH 2024 - Received emails about vehicle break ins, package tampering, and the elevator broke down again. Please note, that the owner response is the first real response I ever received. Also, residents do need fobs, but people who use the gym have access via a code. UPDATE: May 2,2024: I was attacked verbally and physically by a Crackhead, homeless person. As I entered the building, he began throwing large rocks at the door. He hurled explicative WORDS at my friends and me. DO NOT MOVE HERE.

Update: Its been about a week or a week and a half and the fire alarm has gone off 2 more times. This place is just a major headache and not worth it. I've lived here for 7 months now and these are all the things that have happened. 1. Fire alarms - The fire alarm is super loud and has gone off around 3 times with 2 of those being a false alarm. The response time to turn it off is normally around 30 minutes or so. All these happened at night or at 5 am. 2. Service - We're on property manager number 3 right now. There is no leasing office or on-site maintenance. Our apartment flooded and it took them 3 hours to come and turn it off. The emergency maintenance is an automated system that says someone will contact you and no one does. 3. Security/reliability - There are homeless people that sleep in our parking garages and they leave their stuff there. The parking garages can be broken into, but it's never fixed. Today, the parking garage gate and stairwells were out of power so there were like 5-6 people stuck in the parking garage. At the same time, the stairwell closest to the elevator had human poop and smell of pee in the air. 4. Increased Rent - From the apartments I've seen listed they've gone up 300 or so from what we're paying. There really is nothing worth paying for here minus the location.

I never leave bad reviews because generally it's not the managements fault. That's not the case with this one. The area is great and wonderfully walkable. It's a dream location and the rooms are generally spacious and nice. That's where the good ends. The rent has gone up insanely with zero dedication to quality for the tenants. it was 2100 a month for a two bedroom 2 years ago, now it's more like 2600-2900. The elevator is constantly out of service. it's been out multiple times this month alone and is out for days at a time. the fire alarm goes off consistently around midnight to three am multiple times a week. The alarm has gone off twice this week alone with no fire. The alarm is so loud it hurts but the residents have just stopped leaving the building because we no longer believe there's even a fire anymore and the fire alarm is more of a safety hazard than a safety feature because no one believes it anymore. If you have pets don't even bother trying to live here, the alarm is so loud I can hear pets crying in pain down the halls. My ears are ringing as the alarm went off for 36 minutes just a second ago and there are nights it goes off 2 times or more. It's gotten to be embarrassing to live here as we are all constantly on the sidewalk looking like a pack of cheap hookers for every neighbor to see. No other building near by has an issue like this. When you try to contact management they are unresponsive and unreachable and ignore virtually anything that isn't a payment. I hope this review is a wake up call because I'm sick of my wake up call being an alarm that's supposed to protect me. I'm surprised there isn't a class lawsuit from someone at this point.

Current Resident- Terrible place to live. Noisy, smelly and not worth the money. During summer months the trash chute fills the hallways with a horrible smell. In addition gnats come with the smell. And no this has never "gotten better" Erin K. They put in glade plugins in the halls. That's not making it better. Also the walls and floors are so thin. I can hear my upstairs neighbor every time they take a step. The floors are laminate and do not absorb any of the sound. It just makes it worse. If you have ever walked on laminate you know how loud it is. Imagine living underneath it. The walls are so thin I can hear my neighbors talking and watching tv. Not to mention their dog barking all the time. The doors to your apt aren't sealed so you hear everything that goes on in the hallway - slamming doors, people shouting down the hall, parties in other peoples apts. if you walk by one of your neighbors doors you can hear every word they say. I hate to imagine what they have heard me say. It is terrible for privacy. More noise issues with the gym downstairs such as the trainers starting at 6AM and slamming the weights. This place is just poorly insulated all around. No cell phone service for AT&T in the building AT ALL. Poor reception for Verizon. Only Comcast TV service. The management isn't great. They've had 3 different property managers in the last year. The last just recently started. The leasing agents never email you back. Maintenance is nice, but they aren't the greatest. I've had mediocre to poor service fullfillments. They usually leave a mess when they are done or don't do it correct. They never change the air filters or spray like they say they will quarterly. You have to demand they do it. And when you have a pest control request they don't actually send anyone. Maintenance comes when they are here and not when you setup a preferred appointment. I've asked them to come when I'm here so I can explain the problems but they come when I'm not here, don't fix the issue because they don't get it, and just leave. They do replace light bulbs but they don't use the correct ones so the new one is sticking out of the pot lights looking jankie. Then they call you to "follow up" but instead ask you to give them a 5 star rating when they send you a survey. What maintenance actually asks the resident to rate them 5 stars and actually begs and says that they have been getting in trouble with management and need the good ratings? I think it's a joke they have a self rating on their website with no actual reviews. They give themselves 4 stars but have no link to the reviews. it must be for all of Aimco and not just 1045. So don't trust that.

Imagine my surprise when I go out into the private courtyard to let my dog pee at night and I hear snoring! As it turns out, a person who did not live in the building was sleeping on the couches outside. How do I know they don't live in the building? Well, the evening afterwards, I witnessed the same person in the process of entering from the street, even though the courtyard is aboveground. Not only do I not feel safe on the building premises, but I don't feel safe in my own apartment since it is ridiculously easy to enter the building via the front door. Over the last few months, the buildings entrance on Piedmont Ave has been intermittently unlocked, and management has not addressed the issue even after being made aware. Additionally, management has been aware of the problem of strange people coming to the courtyard at night without permission, and has hired and fired a security service twice or maybe more. There is not currently a security person on site. All of the negative reviews you see on here are true, and any positive ones you see are regarding touring or maintenance since it appears management sends out links to a "survey" which is in fact Google reviews, likely to pad the reviews of the apartment complex overall. Do not move here if you prioritize safety. To be clear, I agree with all of the following points from other reviews: 1. There are constant fire alarms 2. I've heard accounts from neighbors about homeless accessing the parking garage and sleeping in their car 3. Other cars frequently take spots which are not assigned to them, and there is no recourse you can take if they take your spot. When this happened to me, I contacted the robotic "emergency maintenance" to request a tow, but no human ever reached out after the automated machine took my message. 4. The elevator does not consistently work, so living here simply is not suitable for those who require an elevator. 5. Both maintenance and management are offsite so any concerns or repairs can take days or more. When our AC didn't work in the middle of the summer, my maintenance request was ignored for 3 days before I called and texted management. Even then, I had to follow up multiple days in a row to get someone from maintenance out. 6. Frequent management turnover

Location was awesome. Unit was fair for the price. I enjoyed living in a smaller apartment complex with a very walkable location. I enjoyed the close access to piedmont park. Unfortunately, I cannot neglect to mention the period of months where the fire alarm would go off at all times of the day or night. The firemen said it was elevator related or someone had pulled the alarm. My suspicion is homeless people would get trapped in the parking decks and need to pull the fire alarm to escape... which reminds me, do not forget your keys when entering the parking deck. There is NO WAY to get out. Theoretically, there are "push to exit" buttons which can free you to the outside, but they do not work. I got locked out early one morning, management did not answer, emergency maintenance did not answer, I had to wait for my roommate to wake up to rescue me. Maintenance: There were at least three instances where maintenance was in our apartment without our knowledge. It feels unfair that a space I pay for could be violated that many times with no notice / 1 hour prior email notification. Imagine my horror when I came home from work and there was a whole crew of people on my balcony, moving my furniture when I did not get a chance to protect my belongings. Of the three times, none of this maintenance was requested by us, it had to do with fire alarm inspection and building upkeep. I did contact the building manager who texted me back that he would "look into it" but never followed up with any communication. In response to the lack of secure presence in the building, a security company was hired. However, when talking to the guard he informed me the complex had not given him anywhere to park so he can enter the building. He also was security for nearby residences. I am sure it is hard to do your job when you have not been given all the tools you need to be successful. Speaking of security, the front door has a call box that is broken. It does not call any resident. But good news, the front door is hardly ever locked/closed all the way so anyone (including the large population of homeless people) can enter. There is a package room with storage lockers you will be charged to use. However, most mail carriers leave mail in the lobby (near the door which does not shut/lock) because they are not clear where the mail room is/how to access it. I was tremendously let down by choosing to live here.

Location is the only thing going for this place. Trash chute fills the hallways and smells horribly. Emailed management about a move out and did not respond until a month later, which was 8 days before my lease end. Gave a move out date and was told I would get instructions on process and never recieved. I had to email myself to get an answer. Management took responsibility for not responding yet charged us an extra day of rent for not turning in keys, yet we never knew what to do because of their poor managing I do not recommend. Worst run place and in my view pathetic

Was moving in, homeless guy tried to steal my stuff. Been three weeks and no ones fixed or reached out about the problems found when I moved in. Floor was flooded and no ones has come to check the apartment nor reached out after multiple attempts. Do not move here!

Me and my part had the pleasure of moving to these beautiful apartments when try first opened a little over a year ago. Loved the location and loved the first management team. When the team changed heads that was the beginning of the end. The property manager Bettye is the worst! You can never get ahold of her or anyone in the office ever! We put in services request and it was ignored for a month. When the management team finally sent someone over the maintenance team left our front door unlocked while we were at work. We requested move out info but received nothing. They raised our rent which was fine but started charging an additional 200 dollars without warning! Said it was for the maintenance team! That's funny because every time you walked threw the hall ways the lights were out and signs were falling off in the stairwells! For the price you pay for no amenities at all it's not worth it. I really do not like the company managing this property and hated living there! If you want location then you will get it with this place but if you want a great place to live look else where and don't get trapped by the bullshit!

UPDATE: In the past 3 weeks, the elevator broke again and took 2 weeks to fix and the fire alarm is currently on again. The proximity to the park and the gym are the only redeeming qualities, shoutout to MyFormula360. Leaving this review during the 5th random fire alarm in the past month. It is beyond loud and more obnoxious than anybody could possibly imagine, and has gone off at night and daytime (meetings have been disturbed since I work from home). It will stay on for at least 30 minutes until the fire department shows up. The elevator breaks frequently and won't be repaired for at least a week. Somebody parked in my spot and even though I let management know my car was towed from parking in a different temporary spot. We are on our 3rd property manager. Homeless people will sneak into the garage. Maintenance shows up unannounced very frequently and loudly during the day for random inspections. Only living here because I got a deal, not worth the actual price at all.

Listen to the negative reviews. As someone who lives here, they are all true. Also make sure to ignore the reviews that are just from people touring. They do not live here. Something novel I wanted to add that nobody else has mentioned is that management for the building is attempting to trick residents into submitting good reviews on Google Maps. The people at maintenance are actually quite nice and do their job well (although they are split across 2 buildings and are not always available), so management has asked them to ask residents to complete a "survey" after their maintenance request is complete. They show you a QR code (which I expected to be a typical "How did we do with your maintenance" survey), which leads to a review writing prompt on Google Maps for the building. When I was asked to do this, it was also framed as feedback about the maintenance, not the building at large. This is probably why some recent reviews have had short blurbs about how good maintenance is. This is true, but the star rating those reviews give should not apply to the building as a whole. They are probably trying to game their ratings because they had trouble filling vacancies. Because of all the issues and bad (truthful) reviews, they dropped their prices by $300+. Despite this, they tried to raise my rent for renewal. Finally, I wanted to mention that when the area had an unsafe tap water warning, they did not forward any of these messages to us.

Lets see...After signing the lease and told that we would be provided a washer and dryer, the leasing agent tried to say that we would not be getting it. After threatening to back out of the lease they finally gave in. On our move in day the apartment clearly wasnt cleaned. We had to get them to schedule professional cleaners to clean the blinds. For 1800 a month, i would expect better quality construction. The kitchen cabinets would come off and the kitchen sink faucet was constantly loose. The closet hangers fell. Then there was the time where my bike got stolen from the "secure" parking deck and management didnt do anything about it. Finally, at the time of move out after them telling me to get the apartment professionally cleaned, they try to charge me an additional $90 for cleaning. furthermore, when i scheduled the move out inspection for 9 am the guy didnt show up. What a joke. Overall, these company doesnt care about you and i would never lease with them again.

As a long-time resident, I have to warn you that this building is not safe, and the owners (Air Communities) will not do anything about it. Additionally, management has become so poor that when I put in a maintenance request, they just close it out without even doing the repair. I haven't had a working dishwasher in weeks. But on to the safety issues... The building is an easy target for people to break in because the owners will not invest a penny in security. There are constant break-ins, and people who should be in shelters are constantly breaking in to do illicit activities - and they pull the fire alarm at all hours of the day and night. The garage doors are very vulnerable but the building won't replace them. The front door is vulnerable but the building won't install a camera call-box. Whenever something happens, which is very frequent, management sends everyone an email scolding us about not calling the police enough. I'm sorry 1045 On The Park, but I don't sleep in the parking garage and can't be there to call the police when people are breaking in. It's pretty terrible paying almost $3,000 per month and feeling unsafe and having maintenance issues ignored. I strongly recommend taking all this into account before making a decision.

I had such high hopes for this place. I like some things (lock system access from your phone), but unfortunately, the only reason I'm giving this place 2 stars is for the location. I loved being right next to the park and near downtown midtown. However, one the problems that arise because of the location was an issue with people breaking into the building. This building is supposed to be locked 24/7 but in the last 3 month I lived there, the front door was unlocked 90% of the time. I reached out to Danny about this and he stated it was the resident's job to make sure "the door was pushed in all the way". Well none of us knew this and also why not just get a door that fits on the frame? Because the door was unlocked most of the time, homeless and others who did not live in the building would come in frequently. For most of this past spring, someone was constantly camped out in our common area/package room bathroom. Additionally, when homeless people would be locked into the garages (you need a fob to get out), they would pull the fire alarm to open the doors. As I'm sure you'll see from other reviews, we had a run for about two months where at least one fire alarm was pulled per week. These alarms usually went off around 4am. One morning when I went to vacate the building, I ran into the homeless person who pulled the alarm. They proceeded to yell at me to get the F away from them while we were in the lobby. Along with the safety concerns and fire alarms going off, maintenance would not alert you to when they were entering your apartment. We had workers in our space for two days with no warning or reason from management. When we couldn't get a response from Danny or anyone else, we asked the workers and turns out we had water in our ceiling and they needed to construct our patio ceiling. Maintenance would also enter bedroom and other private spaces with no warning. If you live here, I'd recommend getting a ring camera or security device because they would literally just come in on their own accord. Other things (poop in the stairwell, people not having dogs on their leash or not cleaning up after their dogs, small parking spaces, call box was always broken) were just due to poor upkeep of the apartment and bad neighbors. Danny almost always was "in a meeting" when you tried to call him, but he was kind of a saving grace after we went through 2 other horrible apartment managers within a span of a couple months. He didn't always get back to me or my roommate but we appreciated he was doing better than the last two managers. Overall, If you're interested in the Piedmont park area, I'd look elsewhere. The rent was raised by 350$ and is comparable to larger apartments with more amenities (pool, better commons areas, security, etc.) There is literally one across the street 🙂

Just moved out of the building after a year, so here's a list of pros and cons of living here: Pros: 1. Location near the park 2. Great units 3. Amazing gym (shoutout to Ramon at Myformula360) 4. Reasonably quick maintenance Cons: 1. Constant homeless people around the outside of the building and in the garage. 2. There was a period of time where the fire alarm was going off at least once a week at all hours of the day and night. Not ideal if you work from home. 3. Garage gate breaks semi-frequently, allowing anyone to enter and exit. My (locked) bike was stolen because of this. 4. Packages are sometimes left unsecured in the lobby or on the mailboxes in the garage. There was one instance where all the packages, including mine, were opened and rifled through. 5. Management is not on site, and getting in contact with them is difficult. 6. Assigned parking is not well enforced, and I consistently had people parking in my assigned spot until I started leaving notes threatening to tow.

The apartments were decent that's why I'm leaving 2 stars instead of 1, but the customer service was poor. Not a great experience looking for a home

Well I did finally received a call from the building management as a result of my review. They assured me that they were going to do something about the cars in the garage that do not belong there, but it's been two months and nothing has changed. They did plant some new flowers around the building and added logo door mats which are nice, but I'd rather they focus their efforts around the parking problems.