Bay Parc Plaza Apartments

Bay Parc Plaza Apartments Reviews


Bay Parc Plaza Apartments located in 1756 N Bayshore Drive, Miami, Florida 33132, United States there are many issues and complaints with this community/location, scroll down to the reviews section to see the true reviews for this location

1.2182
Contact Information for Bay Parc Plaza Apartments
1756 N Bayshore Drive, Miami, Florida 33132, United States
Phone Number
Website URL
www.livebayparc.com
Year Built
2000
Total Units
474
Location
Detailed Information for Bay Parc Plaza Apartments

Exercise extreme caution when considering properties listed by the horrible company “AIR Communities” on rental platforms. While their promotional visuals might appear enticing, prospective tenants should be forewarned of a multitude of hidden fees. Beyond the baseline rent, there are significant charges for amenities such as parking, water, and mail services, which often require an additional subscription. The following are crucial observations derived from reviews by past tenants across multiple platforms. It is imperative that you review these insights meticulously to avoid potential regrettable experiences.

Here is 20 reasons why you SHOULD NOT! consider moving into Bay Parc Plaza Apartments:

  1. Overpriced Rent and Hidden Fees: Rent increases after the initial lease period, with additional hidden fees for minor wear and tear and strict move-out notices leading to high charges.
  2. Poor Noise Insulation: Residents report noise from neighboring apartments, nearby construction, and external disturbances at various hours.
  3. Unmaintained Common Areas: Common spaces are often dirty, non-functional, and inadequately maintained, such as underheated hot tubs.
  4. Lack of Safety and Security Measures: Instances of theft, car break-ins, frequent elevator incidents, and the absence of security cameras and personnel are concerning.
  5. Delayed Maintenance Requests: Slow responses, prolonged repair times, and questionable quality of repairs lead to repeated issues.
  6. Unfriendly Management and Staff: Management is seen as unresponsive and rude, with negative experiences reported with specific staff members.
  7. Poor Quality of Appliances: Malfunctioning and outdated appliances in the apartments.
  8. Insufficient Heating/Cooling: Ineffective heating and cooling systems, with complaints about associated costs.
  9. Difficulties in Package Delivery: Inconsistencies in delivery, with packages being stolen or misplaced.
  10. Unpleasant Odors and Pest Issues: Persistent odors and reports of pest infestations.
  11. Insufficient Parking Spaces: Limited parking availability and reports of car thefts.
  12. Inconsistent Internet and Wi-Fi Connectivity: Frequent internet disconnections and slow speeds.
  13. Unsuitable Environment for Children and Pets: Concerns about safety for children and strict pet policies.
  14. Elevator Malfunctions: Persistent issues with broken and small-capacity elevators.
  15. Structural Issues: Uneven floors, poor quality materials, and older styled windows allowing wind entry.
  16. Strict and Inconvenient Policies: Strict visitor policies and inconvenient rules, such as smoking restrictions.
  17. Misleading Representation: Discrepancies between the advertised and actual living experience, with suspicions of fake positive reviews.
  18. Loss of Personal Property: Reports of personal property being stolen during maintenance visits.
  19. Inadequate Space: Apartments perceived as smaller than presented, with limited space in communal areas.
  20. Lack of Communication and Transparency: Failure to communicate changes in policies and unresponsiveness to communications.

It’s essential to keep these points in mind and possibly look for other rental options that provide not just a decent apartment but also a pleasant overall living experience.

Read these comments below with caution before you make your decision!

Reported Hazards for Bay Parc Plaza Apartments
Dog Poop
Roaches
Urine
Mold
External Links for Bay Parc Plaza Apartments
Our website exposes the deceptive practices of AIR Communities. We link to external reviews on Google Reviews, Yelp, etc. but caution against trusting 5-star ratings. Many are the result of incentives for positive feedback, not genuine tenant experiences. We advise focusing on reviews of 3 stars or below for a real picture of these properties. Beware of manipulated ratings and seek the truth in the more critical, honest feedback

Reviews for Bay Parc Plaza Apartments
Review Rating
1.2182
5 stars
0%
4 stars
0%
3 stars
7%
2 stars
6%
1 star
87%

Your Voice Matters! If you’ve faced challenges with your living conditions on Bay Parc Plaza Apartments, from maintenance issues like mold, leaks, or pest problems to any other concerns, we encourage you to share your story. Your honest reviews not only help others make informed decisions but also shine a light on the need for better management and living standards. Let’s work together to make the community safer and more accountable.

Showing 1 - 100 of 182
1.0
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Terrible. Dont move here.
1.0
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Don't let the photos fool you. It's all a facade. It has 1.5 stars for a reason, don't do it to yourself. If you are looking for a quiet comfortable place to live in Edgewater, choose a different property. Here's a -short- list of my experience in 2 years here: - The building has a massive roach problem. Look at all the other recent reviews here. Once you sign, you are now sharing an apartment with a roach community. - The entire front of the building has a strong odor of dog poop. - There is constant smell of backed up garbage in the trash chutes. - If you're unlucky and get loud neighbors, you can hear them talking and hear their dogs pacing back and forth all night with the paper thin walls. - Your balcony, if you are unlucky enough to face Aria, will be forever filthy and unusable, coated with a film of dust/dirt from the loud fans located on the ground level. - There is mold and mildew in the units growing in the closets. They will not do anything about it and it poses a health risk. - They have plumbing issues and when a pipe bursts and floods your apartment, they will use an industrial area fan to blow into your unit from the hallway for days on end. - Staff constantly comes into your unit unannounced with no explanation and don't even have the decency to turn the lights off before they leave. - You will pay for the lights and water for the building at rates that increase whenever they see fit, in addition to your own FPL and water. These fees will cost more than your own monthly bills. I lived in a 1-bedroom apartment and paid $30 in FPL, but $50+ in "community electric" fees each month. Same with community water. And community tax. And convenience fees. And parking taxes. And other fees you can't dispute. Patrick will not explain why, but he will promise "it's another company that charges that -- I will look into it" and hopes you forget to follow up. Stay on him like a hound for any resolution, but expect him to give you the runaround. You will either pay them or you will pay them with a late fee attached because he will not respond. Contact me via PM and I can show you the invoices. - You will pay move-out fees of $500+ which is not outlined in the lease. - Patrick will purposely avoid you if he sees you in person because he is a childish and inept manager that is incapable of resolving tenant issues. - The lobby is renovated, but the remainder of the building is not. There is disgusting stained carpet on all tenant floors except pool level. Don't take my word for it -- ask for a tour and see for yourself. - After a few weeks when you realize you made a mistake moving in, you will be charged 4 months rent if you attempt to move out early, plus all community fees for months you didn't even live there. - You will wait 10-15 mins for the elevators daily because they are constantly out of service. - There is always piss in the elevators. - That said, there are homeless people that sleep around the front door. - The "automated" parking system works 2 days out of the week, but on the remaining days you will probably be late for work while you wait 15 mins for the cars in front of you to incessantly push the button and wait for a concierge that is never at the desk for assistance. - The visitor parking fees are astronomical. After 2 hours you will be paying $25. And $50 for a lost ticket. - After 2 years of living here, there is still constant construction ongoing and unkept promises of amenities. - Concierge is always rude, unhelpful and clueless and Patrick has been caught instructing them to call the police on tenants. - They will mistakenly tow your car without notice even if you are a paying resident. - When you move out, they will provide you with a list of fees you will be charged (only if you ask) after having been informed you won't be getting your deposit back. - Most of the fees are community fees from +3 months in arrears that you never agreed to. When you ask for an explanation, one will not be provided - They will not provide you with a move-out inspection.
1.0
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Worst experience I've ever had in a building, now that I read the reviews I realize I'm not the only one who hates living here. The experience with customer service is good before signing the contract, once you sign it is as if you did not exist, the elevators never work, you have to wait 20 minutes to go up or down, the apartment did not have points to turn on the light, I had to buy lamps for every corner of the house and as if that were not enough they limited my visits. The view is very nice and the pool is the same, but they are not worth the rent here.
1.0
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Scheduled an appointment for tour and my tour was canceled 5 min before arrival. The reason was " we don't have model apartments " , than I asked about tour just for amenities and building... I also was not able to do that!! THANK YOU SO MUCH LEASING OFFICE FOR THE TOUR. By the way , It was ANTHONY with who I was speaking. He said he gonna send me a videos or pictures of apartments. Soo what , I got NOTHING. Means Leasing office staff do not care about people who live there. It is not a cheap place but Leasing staff behave like they work in highway 1 star hotel for people who spend 1 hours with......... thats all. Thank you. Hopefully, you not gonna delete that review and people will be notified .
1.0
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This a very awful apartment. It has been my home for the past 3 years, and I can say that on the security side it sucks. Sadly, I pay for a storage unit that the charge on an extra cost, but you on the same side sign something that they give up all the responsibility and they say that its all on you. The storage room was completely robbed. this is very curious, because there is only one key to get access nor they have a record nor they care to check who goes in or out and what they take. never to mention they lack of cameras for checking the status of the storage units. This is very unfair, since they charge and control everything on the building (AIMCO own the whole building) yet they are just in for the money that you generate but don try to make your lifestyle more comfortable, yet they only care that the building is fully rented and everything else doesn't matter for them. But I can say how good they are for you to be on time to pay. If you don't pay the firsts days of the month, they will overcharge you with $200 USD, and same, they don't improve on security, even if they are getting money on their pockets. One month after I reported the robbery, and they stating were going to improve the securities conditions (as the only way they wanted to become responsible for the situation - not recognizing any of my loses, which includes luggage, expensive watches, sport instruments, and more) I got myself into the building, and the gates (which should be closed) open all the way at 11 PM. Not to mention that there was no security person in the gates to check that nothing got in or out without be certain that they should. Long story short, the storage rooms are accessible from the garage, which makes my kind of situation easy for any people that wants to take something (again) from the units. What was my surprise? management said exactly the same after my robbery - we are working on the issue, it will not happen again - yet they still don't do anything. So bottom line its try to not rent here, they will not make sure your lifestyle becomes better, and they only will care of when you payment is due. Nevertheless, the girls that talk to you are very nice, but are not the manager, and the manager simply goes for the pockets of the company, that is revenue revenue - and don't give back much.
1.0
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I was visiting the bay parc facility and the dirty corner bathrooms in a dusty corridor were a shame that the cleaning service is of very poor quality for such an elegant place.
1.0
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The only good things about this place are the location and lobby. I was kicked out of my first apartment because of renovations had to be done on the 10th floor, which I was given no prior indication of such a thing happening. Of course, this was technically in my contract, and I was lucky the building had another open apartment I could transfer to but if they didn't, I would have been out of luck and in a VERY bad situation. The place is FILLED with roaches. I called pest control multiple times. They flushed, set traps, and I cleaned my apartment thoroughly but there was a ridiculous amount of pests all over. The traps would pick up so many roaches there was a layer of them. And they would still be all over the kitchen and bathroom. I believe the air conditioning is linked to the water. So over the summer, when there are water piping issues that clearly management takes their time to fix, AC doesn't work. The amenities are old and faulty. My washing machine once broke down and it and the wall started leaking everywhere and for no reason other than it was old. The service request crew is timely and fast, but the only fix for this flooding was a big fan blowing for literally days and hoping it dried. If you still decide to stay here, they will nickel and dime you for everything. Make sure you mark EVERY single scuff or scratch you see in your place when you move in. Even the smallest little scratch the apartment has, they will charge you absurd painting charges upon move out. Make sure before you sign off on anything, you get all your keys, etc. I was told I would be getting 2 sets of keys, only got one, and never got the second even after asking for them repeatedly. Yet I still got charged for "missing keys" after move out. Keep track of every single thing!!
1.0
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Absolutely terrible. Paid my application fee. Paid my $750 deposit. Got approved however decided to go with a different complex. I have been on the phone with the location and their corporate office trying to get my deposit back. I have an email from Yvette Ortiz stating it will take 1-2 business days to hit my account(This was from 10 days ago). NO ONE WILL CALL ME BACK. ALWAYS GET PLACED ON HOLD WITH NO ONE COMING BACK ON THE LINE. Very shady business. Nice complex, but would never do business with people like this. All I want is my deposit back!
1.0
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Don't spend your time with this Guys! Rude and Disrespectful Staff
1.0
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the worst place to live as long as .. from the facility until administrators
1.0
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Really not a great place to live. It looks nice from the outside but I am counting down the days until I can get out of here. Elevators rarely are fully operational and some floors have roach infestations. I consistently see apartments pop up that are the exact same as mine and $500 less per month, assuming because people are trying to get out of here quickly
1.0
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They are too expensive
1.0
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The only positive thing about this building is the location. The noise is HORRIBLE. Between the construction during the day and people partying at night there is no way to rest. Management is not helpful at all in addressing noise complaints, which has lead to many calls with the police for noise reports. The elevators go down frequently. I always have fruit flies in my apartment during the summer. I also have seen roaches in my apartment, which has freaked me out. It will take days for maintenance to respond to calls. I called for an after-hours emergency of water leaking from my refrigerator on a Friday night. I was told someone would be there within an hour. No one ever came. It was not until Monday when I called the office to complain that someone showed up. Like I said, management is not good at all. I have emailed several times, and never get a response. I even emailed the address provided in the response on the Google Reviews that management has left and still never got a response. The company has done a really good job making the lobby area look nice, but don't let that fool you. It's not worth all the aggravations that come with signing a lease.
1.0
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Lived there for a year. Management is friendly and I guess they do the best they can but my next door neighbor smoked almost everyday inside his apartment, which is "prohibited", complained multiple times and nothing happened. Eventually, the other neighbors left as well. No teal screening on the residents other than "financial" apparently. There were multiple crimes, dealers and other shady stuff happening. And if that wasn't enough, people let their dogs poo and pee in the motor lobby which makes the main entrance stink and completely disgusting. Again, management is friendly but living there brought more problems than peace of mind
1.0
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Do not rent here, stay away from this place... Elevators do not work, 25 min waiting to get to your floor. Construction next door do not let you sleep. Cars have been stolen from parking. Dirty place...Security guards are super rude... Bad reputation in the area and is very expensive place. DO NOT RENT HERE....
1.0
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We stayed for 1 and 1/2 year paying 1 bedroom for $1800 and now they are charging and over price extra fee after we left for some little scratches that were made before we received the apt. It looks like you are getting a good deal in a beautiful area but in reality you will end up paying too much money for "extra fees" even after you left.
1.0
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Thanks to our management whole our building is full of Airbnb guests.. and people ho are working on desk see everything but they just don't wanna do nothing.
1.0
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Lived in this roach hotel for 4 years, wasn't as bad when I first got there, but progressively got worse. When I first moved in, there was black mold in the vents, the building ignored and deflected 5 attempts to bring this up. Even with multiple attempts with pest control, there were always roaches. They used to have a front desk like all other towers in Miami, but decided to remove it. Elevators worked 50% of the time with the exception of maybe 1-2. I've been moved out now for 2 weeks and still trying to get my security deposit back. My neighbor had his car stolen from the garage and he was one of 7 that I had heard about. DO NOT live here unless you can get them to come off the rent price by a lot. Whoever reads this review from Bay Parc, please contact me with how to get my security deposit back.
1.0
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I paid $100 application fee and $750 holding fee to apply to live here and was approved. The holding fee did not hold the unit for me. They changed my unit a month after I was approved and I did not want this new unit. They are refusing to return my holding fee because more than 72 hours had passed since my application was approved, and now I need to go to small claims court.
1.0
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Terrible staff in all levels. They look nice when you come in and when they have your money nobody seems to care. Our bike was stolen and the manager said "that always happens, call your insurance". The pool area is always windy, and my daughter got cut in the pool with a glass. The garage door for residents is broken so it is open to anybody. Anyone can come in the building and do whatever they want. Totally unhappy and waiting for our lease to end to get out of here.
1.0
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I moved in August 2016. Everything was cool. Had a pool, quiet lounge area with wifi, pool, and a nice gym. About 6 months in, all of it was tore down without notice. People sign leases for not only the apartment, but all of the amenities. They could have at least did one project at a time. Construction is being done every single day, it is loud. If you work overnight i feel bad for you. The elevators are constantly going down. Someone broke into my car twice, and the garage is supposed to be secured. The only thing good out of this place is the location. There is a park across the street, biscayne bay, publix, and many hotels just in case you have visitors.
1.0
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Do not I repeat do not move here! It's a joke... I've lived here twice... don't know how. They are such a rip. Elevators never work. The WORST part, they charged a $400 fee for "walls" upon moving out with no explanation. This place will do anything for a dollar and they don't value their residents. I'm warning you don't pay for this overpriced unethical building!
1.0
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Worst place ever. Hidden fees. Constant construction.
1.0
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Do not ever live here. I lived here for 2 years--- the pool was filthy and filled with cigarette butts, the staff was sketchy, the managers claimed some bogus rug damage -- kept my security deposit which I found out they used later to put in wood floors. The never attended to simple requests-- I lived there for 2 months without washer and dryer because management dragged their heels on fixing it. Disgusting place with equally disgusting and dishonest staff.
1.0
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For current residents, take screenshots when you pay online every month. They would claim that you haven't paid some old rents when you move out. They would insist on that when you tell them there is a mistake. It seems they're just trying to get some extra money. They would remove some amounts from the bill if you try hard. It's the worst move-out experience I have ever had in my life.
1.0
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DO NOT LIVE IN THIS BUILDING. THEY HIRE THIEVES AND SCUM OFF THE STREETS OF MIAMI. THEY ALLOW PEOPLE TO BREAK INTO YOUR STORAGE UNITS AND STEAL CARS RIGHT OUT FROM YOUR PAID GARAGE, AND THEN WILL REFUSE TO HELP YOU WHEN IT HAPPENS. SCAMMERS AND USELESS MANAGEMENT. DO NOT LIVE HERE!!!! IF I COULD GIVE ZERO STARS I WOULD. CRIMINALS
1.0
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Worst experience ever.... Marihuana smell all over the place, not able to sleep due to construction next door. Dirty place, security guards rude. Do not Rent here....
1.0
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THE WORST APT COMPLEX TO LIVE IN!!! UNSAFE, RUDE STAFF, HIDDEN FEES, MY BICYCLE GOT STOLEN FROM THE PARKING LOT. ELEVATORS NEVER WORK!!! DRUG DEALERS LIVING IN THE BUILDING!!! STAY AWAY FROM HERE!!!
1.0
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Lived here since September 2017. Location is good and amenities/lobby is attractive, but the entire building is horribly infested with cockroaches (other neighbors have also talked to me about the same problem). I never leave any food out, throw out all garbage immediately, and everything I store in my pantry are in ziplock bags or their original unopened packaging because the roaches find their way into everything. I don't even leave food out during the day for my pets because I don't want the roaches to get at their food, so I feed them and clean their bowls after they eat (I don't want the roaches to have the chance to get any food and attract even more - it's disgusting). I just ended my lease and moved out, but I had to get rid of my couch and small rugs because there were just way too many roaches despite all the treatments and sprays I've used (I even used an insect powder in the apartment, but they still found ways to hide in the drains and move through the apartment units through the vents- I have wood floors, so I could only imagine how difficult it would have been if I had a carpeted unit). Bay Parc would send bug treatment services but it would only get rid of some but not all of the roaches, and after a few days they would be everywhere as soon as you turn off the lights or open any drawers or cabinets. I started keeping my dishes, cups and silverware in plastic storage tubs because I could not stand the roaches contaminating everything. It became embarrassing to have guests at night because roaches would run up the walls or across furniture. What was very disgusting was that sometimes roaches would fall down from the ceiling onto the floor at night - You can't even have a cup of water by your bed at night because one might be in your cup - you have to keep a bottle with a lid. I wish I was exaggerating but I feel that I need to let other future residents know so that they don't just settle for this place because of the location and amenities. Also, service people will come into the unit without appointment first, despite resident requests to be notified beforehand - it is common to come home and find a notice posted to the door stating that either the service person already entered or will enter the next day and there are no exceptions or chances to reschedule, so if you have pets you don't have the chance to remove them before service workers enter to spray chemicals. It is difficult to complain because other residents have the same issue and treatments aren't working because the insect infestation is too large to manage, so it was in my best interest to leave. It is too difficult to live working around a gross infestation so I hope that future residents are prepared to live in this situation since Bay Parc does not seem to have any plans to completely get rid of this issue.
1.0
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I've lived here for a year and a half. Things have steadily declined over that time. This is supposedly a smoke-free building, but that's a joke. Sometimes the hallway is rank with the smell of weed, and don't try to sit on your balcony. This shouldn't be surprising, though: This place is filled with dealers doing business in the lobby, the driveway, and the park across the street. I've never lived anywhere that had more evictions for non-payment. People leave refuse outside the garbage chutes, leading to the roach problems mentioned in other reviews. The elevators rarely all work at the same time. The garage is a raceway. I've almost been hit several times, both in my car and on foot. And, there's no noise control. Management has cut back on quality housekeeping of public areas as well as the advertised 24-hour security. Other than being dog friendly, there's really little positive about this property. Management promises changes but never delivers. As soon as our lease is up, we're out of here. Do yourself a favor and stay away!
1.0
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Stop this lady from feeding the pigeons. The shit all over balconies waiting for her to feed them!! Management needs to do something immediately please!!
1.0
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Don't move here. I am a real estate agent in the area and have heard HORROR stories from residents. Also, building was acquired by a large private equity comopany- Blackstone earlier this year. They have now been issung false collection notices to previous tenants as well as people who never lived in the buildings but applied and management had their social security information. Google Blackstone AIR communities. I never write reviews on apartments, or at all for that matter, but I am disgusted to see what they have done to my clients. Beware of this company. It is not normal for a rental building to charge a $850 application fee- RED FLAG!!
1.0
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I came to visit this building with high expectations to call it home, but left truly disappointed and won't recommend anyone of my network to consider living here. Everything started fine but the person who was giving us the tour to myself and wife called Fredny Fleury made derogatory, and disrespectful comments during the tour and even after his follow up call. He compared having a baby to having a dog. Something you shouldn't say in front of a pregnant woman. He called me and after I mentioned that I have an emotional support animal, he's answer was "you can buy anything on the internet nowadays" what's his criteria to believe I bought a fake ESA letter over the internet? I found this rude, and immature. I believe management from this building should give proper training to their staff about customer service, and sensitivity in the workplace. Some comments although perhaps unintended are non acceptable and give a bad impression of the entire business.
1.0
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I lived in Bay Parc for 2 years i was very happy I have never had a problem with the apartment or the place I payed my rent always on time when my second lease was going to end I start to look with the manager to move into the building to a different apartment. we couldn't find nothing I can pay so I decided to gave them a moving notice and I move out. I moved after a 32 days move out notice now they are charging me more for the move out fee than for the whole rent I used to pay. This people are extorting me to pay if I left the building is because I don't have the money to pay those expensive apartments so now they want more than a month from me even that I move out a month ago. They always find the way to take your deposit away and that is not enough they want to punish you and charging you an exaggerated amount after that. Im going to look for help this is not fair
1.0
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I've been in this building for a while now and while I have no complains about the facility I am so disappointed in the staff-especially front desk. After I greeted her politely and asked her a question she cut me off without letting me finish and waved her hands in my face as to quiet me....RUDE! In our brief encounter she had her hands in my face, pointing at me and even raised her voice. I'm not sure what business they are running here in Bay Parc but I am outraged. This is not the first time I see this particular woman have an attitude. I wish management would do a better job in training+hiring because that is absolutely unprofessional and unacceptable. I don't even write reviews- I created a yelp account with the sole reason of writing this because it was so awful.
1.0
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i left this apartment 2 months ago and havent got my refund they owe me for my deposit! called their accounting department and they keep telling me someone will get in touch with me.. if you miss a day of payment they charge your account so i dont understand why i havent gotten my money back yet. after all they took half my deposit for unnecessary move out fees
1.0
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Hello, my husband and I were living 15 months as stipulated in the contract in this condominium from June 2017 until September 2018 ... from the second month of being rented the problems began. problems 1- We were robbed inside the car in the parking lot of the condominium where it supposedly existed or there is security, it is all a lie ... starting that we saw every person that lives there that gives FEAR. 2-They entered any person from the street and put the car without caring that this parking space already belonged to the residents and we passed many times and nobody to anything and paying two parking spaces each square $ 120 3- Horrible the smell of porro both in the elevator and in the hallway of the floor and pool. 4- We stayed for a year with a permanent noise in the air conditioning that let us sleep and never fixed anything, when the technician would not find the solution .. The dishwasher did not work well and they did not find what it was. 5-We paid the pesticide control and the cockroaches were on holiday at all times ... and the pesticide control came sometimes and sometimes not ... in the end we always had cockroaches. And finally ... they send you a statement a month before leaving the apartment telling you that they need to know the day we will leave the apartment to do the impecion and if we were to deliver the apartment without cleaning they would charge $ 90 to clean it. We as we are educated and clean people leave the apartment IMPECCABLE !! WITHOUT ANY SCRATCHES IN THE WALLS AND SUPER CLEAN .. THE DAY OF THE IMPETION THAT WE WERE TO CARRY THE KEYS WERE NO LONGER AND WE WERE LEFT TO LEAVE THE KEYS TO LEASE AGENT (ANTONY) AND THE REFUSE TO SEE IN WHAT CONDITIONS WE HAD LEFT THE APARTMENT IN OUR PRESENCE .... WHAT WAS OUR SURPRISE? THEY MADE THE IMPETION IN OUR ABSENCE ... AND 15 DAYS THEY CALLED US TO TELL US THAT THEY WILL COLLECT US $ 300 FROM THE MONEY OF THE DEPOSIT BECAUSE WE HAD NOT HIRED A PROFESSIONAL CLEANER AND SO WAS. !!! AS WE ARE PEOPLE WITH VALUES AND SINCERE WE MAKE THEM KNOW THAT THEY HAVE MUCH CARE AND DO NOT LET THEMSELVES ... SENORS IT IS NOT WORTH TO PAY $ 2200 AND HAVE A HEAVY AND UNPLEASANT ATTENTION AND WE DO NOT DESERVE TO LIVE IN THOSE CONDITIONS AND THAT THEY STEAL US. WE HAD LEFT THE MICROWAVE, REFRIGERANT FRIDGE. THAT WAS YOUR ARGUMENT TO STEAL US $ 300 FROM THE DEPOSIT. I'LL UPLOAD PHOTOS TO SEE HOW IT WAS THAT WE LEFT THE APARTMENT BEFORE LEAVE AND THAT WE DO NOT DESERVE TO BE TREATED LIKE THAT WAY AND THAT THEY HAVE STEALED US. ADVICE I GIVE YOU: 1-RECORD EVERYTHING YOU TELL THEM. 2-MAKE VIDEO SINCE THEY ENTER THE APARTMENT 3-DO NOT LEAVE THE APARTMENT CLEAN BEFORE YOU LEAVE BECAUSE YOU'LL BE STEALED EVEN IF YOU TRY TO LEAVE CLEAN .. AS THEY'LL BE STEALING YOU LEAVE IT IN BAD CONDITIONS AND DO NOT LOSE TIME AND MONEY IN LEAVING IT AS WE DID. I PUT A PHOTO OF THE $ 750 THAT WE GAVE DEPOSIT THIS WAS WHAT WE WERE RETURNED WITHOUT REASON NONE. SENSORS ATTENTION! THEY ARE THE TESTS SO THAT THEY DO NOT DECEIVE THEM.
1.0
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realtors!! do not take your tenants there!! they will steal them right in front of you and you won't be able to say anything and leave with zero dollars!!
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Update: THEY CAN 'LEGALLY' ADD FEES AFTER YOU'VE SIGNED THE LEASE! I've been in this lease for over a year and just now there is an EXTRA $540.00 a year for parking when we already pay $100 per month for parking. We got two weeks notice that our vehicle would be towed if we did not get registered for the updated parking bullshit fees that add an extra $45 per month for parking. Seriously, do not waste your time living here. I've lived here two years now and it is such a waste of money. Not worth it at all; looking forward to moving next fall. (If it was at all possible for me to move after the first year I would have in a heartbeat). Elevators are always broken (such fun walking up 38 flights of stairs with a puppy, groceries, and purse), ridiculous arbitrary charges every month that constantly fluctuate, rent prices are through the roof even though this is the most run down building in the area, hot tubs never work, internet in the lounge is garbage (I've reached out multiple times to ask for this to be fixed...glad to see all those charges I pay are going toward nothing), gym is made up of odds and ends pieces- most of which are broken, the list goes on. In short, you are better off renting from literally anywhere or anyone else than Bay Parc. It's livable, but the frustrations are just not worth the trouble.
1.0
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I've lived in Bay Parc since June of 2017. This review is based on what the current situation is like. Had to update my review because this place has gone down the drain. They don't have an overnight security anymore. Cars are stolen from the garage like it's a vending machine for criminals. Move in if you want cockroaches for neighbors. Cherry on top was they decided to renovate our floor hallway on the day we were moving out - tile work - how do you drag a cart with your stuff over and over on top of newly laid tile? Late at night concierge can't be found and you have to go downstairs and grab any food deliveries
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Today at around 6pm. My pregnant wife and I are not able to leave our apartment in the 38th floor because the fire rescue shutted down all the elevators for safety reason. Management response to every resident complaint, was they cannot do anything until the following day in the morning after the city inspect the malfuntions of the elevators. Management told everyone to use the staircase no matter age or disabilities. Myself and many people walked their way to their apartments with groceries, children, suitcases, etc. Others couldn't get to their homes at all. Elevators are a big concern to everyone here since they do not work properly, they rarely are working at the same time, and people get stuck very often. After living in this building for several years, it is time to move on. Due to very unprofessional and poor management, today i have decided to not renew our lease. Aimco seems not to care about their residents anymore and I'm not putting my pregnant wife through safety risks. I understand there is a new management in the house now which started a month ago, but that is not guarantee that things are going to get better. I have met 4 diferent managements in 7 years. One worst than the other. Today was the drop that overflew the glass. Under last management my storage was emptied out by mistake by the maintanance employees. The previous GM lied to us and said it was theft. Off course nothing we could do neither the police. We were offered a compensation through the building insurance but we never got a dime. The manager at that moment was Alexis Dimanchi. Entrances are not secure. Garage Gates are left open every time there is a little bit of wind without any guard on post. At least once a week you find security sleeping somewhere in the property including front desk personnel. Pest is another big issue here. Very very unhealthy and unsanituary since they started building the Arias on the Bay condo right next door. I understand the why, i dont understand the methods to solve the problem. Very very poor response. I could go on and i have a big list. I believe I could keep writing 10000 thousand words because we feel very frustrated and hopeless. All I wish right now is to live in a place where my wife and i can carrie our pregnancy without stress and troubles. UPDATE: 05/25/2017 NO ONE CONTACTED US AS REPLIED TO THIS REVIEW BY WHO KNOWS FROM AIMCO. Today a cleaning crew of unknown people to us was sent to my apartment to clean the balcony. By unknown people I mean they are not Bay Parc Plaza regular employees. We received a 1 day notification paper in our unit front door mentioning that a cleaning crew was going to enter our unit on 05/25/2017 from 9.30am to 5.30pm and ask to secure our pet if we had one. Today at 12pm I called management to ask them please and let us know at what time approx. so we could be present due to security reasons (since this is a new management I explained the same reasons mentioned above on this review). Please read the email I have sent to the GM 15 minutes ago. Hi Joe, I'm writing you in reference of the balcony cleaning that was performed today at my apartment. But before, I would like to ask you for my wife's security and mine, that next time you sent a crew of people that we don't know and/or are not employees of Bay Parc Plaza, these are in companion of a security guard. We spoke on the phone 2hrs before they knocked on our door and I have told you that for security reasons and bad experiences we had here in this same apartment, they were not allowed to enter my house if we were not present. And now I have confirmed that they're entering the units without security guards and my concerns are not being taking in consideration by Bay Parc Plaza management. FROM NOW ON, AND FOR OUR OWN SAFETY, NO ONE IS ALLOWED TO ENTER MY APARTMENT WITHOUT US BEING IN THERE UNLESS IT'S AN EMERGENCY. NO PEST EXTERMINATOR, NO MAINTENANCE PERSONNEL, NO GUARDS, ETC. I have an IP cam installed so I will know. Email continues... about the mess they left in my balcony.
1.0
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This apartment building management is horrible. I'm horrified by my experience and it hasn't even been 2 months since I moved in. My neighbors plays extremely loud music every weekend and on weekday evenings as well, I have tried to speak to management over 10 times about this. They have done nothing to fix or resolve this situation. I havnt slept properly in 2 months because of this, it's ridiculous for 2000$ a month. I'm so fed up, getting lawyers involved. Terrible building - if you value sleep or common courtesy , move somewhere else.
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Don't let the photos fool you. It's all a facade. It has 1.5 stars for a reason, don't do it to yourself. If you are looking for a quiet comfortable place to live in Edgewater, choose a different property. Here's a -short- list of my experience in 2 years here: - The building has a massive roach problem. Look at all the other recent reviews here. Once you sign, you are now sharing an apartment with a roach community. - The entire front of the building has a strong odor of dog poop. - There is constant smell of backed up garbage in the trash chutes. - If you're unlucky and get loud neighbors, you can hear them talking and hear their dogs pacing back and forth all night with the paper thin walls. - Your balcony, if you are unlucky enough to face Aria, will be forever filthy and unusable, coated with a film of dust/dirt from the loud fans located on the ground level. - There is mold and mildew in the units growing in the closets. They will not do anything about it and it poses a health risk. - They have plumbing issues and when a pipe bursts and floods your apartment, they will use an industrial area fan to blow into your unit from the hallway for days on end. - Staff constantly comes into your unit unannounced with no explanation and don't even have the decency to turn the lights off before they leave. - You will pay for the lights and water for the building at rates that increase whenever they see fit, in addition to your own FPL and water. These fees will cost more than your own monthly bills. I lived in a 1-bedroom apartment and paid $30 in FPL, but $50+ in "community electric" fees each month. Same with community water. And community tax. And convenience fees. And parking taxes. And other fees you can't dispute. Patrick will not explain why, but he will promise "it's another company that charges that -- I will look into it" and hopes you forget to follow up. Stay on him like a hound for any resolution, but expect him to give you the runaround. You will either pay them or you will pay them with a late fee attached because he will not respond. Contact me via PM and I can show you the invoices. - You will pay move-out fees of $500+ which is not outlined in the lease. - Patrick will purposely avoid you if he sees you in person because he is a childish and inept manager that is incapable of resolving tenant issues. - The lobby is renovated, but the remainder of the building is not. There is disgusting stained carpet on all tenant floors except pool level. Don't take my word for it -- ask for a tour and see for yourself. - After a few weeks when you realize you made a mistake moving in, you will be charged 4 months rent if you attempt to move out early, plus all community fees for months you didn't even live there. - You will wait 10-15 mins for the elevators daily because they are constantly out of service. - There is always piss in the elevators. - That said, there are homeless people that sleep around the front door. - The "automated" parking system works 2 days out of the week, but on the remaining days you will probably be late for work while you wait 15 mins for the cars in front of you to incessantly push the button and wait for a concierge that is never at the desk for assistance. - The visitor parking fees are astronomical. After 2 hours you will be paying $25. And $50 for a lost ticket. - After 2 years of living here, there is still constant construction ongoing and unkept promises of amenities. - Concierge is always rude, unhelpful and clueless and Patrick has been caught instructing them to call the police on tenants. - They will mistakenly tow your car without notice even if you are a paying resident. - When you move out, they will provide you with a list of fees you will be charged (only if you ask) after having been informed you won't be getting your deposit back. - Most of the fees are community fees from +3 months in arrears that you never agreed to. When you ask for an explanation, one will not be provided - They will not provide you with a move-out inspection.
1.0
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DO NOT MOVE HERE!!! It is a dangerous community. There have been several break-ins both in the garage and in the apartments. Building has no security, no cameras, and the team will do nothing to assist you in the case of an emergency. The community regularly lies about the events that occur when telling the residents do diminish how bad things actually are.
1.0
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I haven't lived here but did come into the leasing office to inquire about their rentals and availability twice. The first time I walked in I had to wait a long time before I was acknowledged and when I was by a female, I was given the keys to give myself a tour. The second time I came in to apply I sat for about 30 minutes and was completely ignored by the same female that was talking to a contractor. I walked out and they could care less. Never came back.
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I'm placing pest control request almost every months and no one is coming... keep saying yes we will just to make me quiet!!!! I'm soo upset with this management. Again cockroaches everywhere !!! Insane
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Better off at Quantum of the Bay (1900 North Bayshore Drive). They are more professional than these people.
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I lived here for a year and it was the worst apartments I lived in my life. First the charge for pest control but it is infested with fleas and roaches. I had to remove my dogs from the property to protect from fleas and since moving them out they have been flea free. Second the maintenance will enter in your apartment whenever they feel like with no warning or knock. For example I was in the bathroom and they just walked in. Third they randomly charge you common room fees (ex. Elevators, hallways etc) and range from 100-300 that seem to randomly be added to your rent. Like isn't the 1800 your getting for my one bedroom enough. Keep it mind my view is the wall of aria! If I knew then what I know now I wouldn't let the nice pool deck and lobby fool me into signing a lease at a subpar apartment that claims to be luxury.
1.0
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The worst building i ever lived ! The personal are unfriendly, always something happen with the elevators. The only good thing about this place its the location. You can find better places for less money in the same area.
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I sent in an application to this property and after it was approved (after checking my credit score, employment record, etc), I received a call from the leasing office to inform me that the apartment I applied for was not available, and that there were others available for $800 more than what I was quoted. In addition, I paid $1100 for the deposit for the apartment, but only received a receipt I would be refunded for $1000 (as in $100 application fee was not going to be refunded). To summarize, I was scammed for $100 for an application for an apartment that does not exist... I called the leasing office multiple times, plus texted the leasing manager, but was ghosted by all.
1.0
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There is a video from your apartment complex of a woman beating her dog on the balcony! How can this kind of behavior be tolerated?! Disgusting!
1.0
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A dog abuser's paradise... management lets it slide
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Having lived here nearly 2 years, it has been one of the worst experiences of any property I've stayed on. Previously living on an Aimco property, I should have known what to expect: poor guest/management relations, elevators always broken down, numerous expenses including "clean air" ( when it smells like an 90's hotel in the hallway) and ridiculous rent for having noise in the building constantly. I personally work nights, sleep into the afternoon, and with floors being redone and construction starting merely after I get a chance to fall asleep, my days are long and tiring. Having to pay nearly 1800 a month, including 100 a month for my support animal, I find this building to be ludicrous on the charges/guest satisfaction. The building management do not respond promtly. My a/c was out for 3 days, and not even an apology, or any attempt to compensate for an amenity i pay..also cooling charges and utility charges for the building?? Why should that come out of our pockets to pay for the business expenses? Every operating business has those expenses, but you dont see us getting charged to go into publix and paying their electric bills, except for the purchases we make I.e our rent. The maintenance staff are all kind, but with one only speaking english, it very much limits to just him in any situation I need, without frustration. The day I moved in, my mother got knocked out and rolled down the gate entry after following valet attendant to retrieve something out of her car, and the gate came down on her head. One thing after another, and that definitely was not a great way to start my loving experience here. I Will not be resigning a lease, nor will I recommend anyone to live on an Aimco property.
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There are some problems with communication at this property. I have scheduled and received confirmation and reminders on 3 virtual tours. This property was a no-show on all 3. I have left 5 voicemails - never received a single response or call back. I have called 6 or 7 times - and rolled to voicemail on all occasions. The only time i can get a response is by messaging - I believe it's a BOT because i get scheduled for a virtual tour - but nobody ever shows up. I can't comment on what the experiences of the residents are - but attempting to lease here is a monumental challenge. I've contacted Aimco's corporate office for assistance. We shall see if they are any better.
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Got an appointment for virtual tour three weeks ago for today's appointment. The agent did not show up. After contacting the office, was told the next available appointment is in 4 weeks. Observing the unprofessional attitude the leasing office could have, and imagine what their maintenance team be like.
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Its not the place you see on web, it is fake, and for sure itsnt a good building to live.
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This place is horrible. Cars being stolen every night. The property manager Camilla is very rude and hides from residents when she needs help. There is also an employee named Aaron from Nfc Amenity. He always smelled like alcohol when you approach him and he would ask personal questions that is uncomfortable. I think they got rid of him which is a + for the building but still the other issues such as theft. A property manager who is a narcissist and very rude, and a vendor company that hires anyone and doesn't pay them on time ( nfc ). This place needs to change
1.0
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My place was robbed, thousands of dollars of valuables including laptops and musical instruments. I could barely get a response from building management besides being given my renters insurance information. I was never allowed to see cameras as robbers managed to get past 24 hour security guards and cameras in every elevator.
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WARNING! DANGER! DO NOT LIVE HERE! If I could rate this place ZERO STARS I would. The level of unprofessional behavior by staff, leasing office personnel and the property management company, Aimco, has been profound. If you live here expect to pay through your teeth for sub-par living space in a mismanaged or rather un-managed environment. The building manager, a Patrick Mcgarry, for all intent's and purposes does not exist leaving you to deal with whomever is available - good luck. I lived in bay parc for over a year and never saw the man. Maintenance will enter without notice or permission, there are serious pest control issues (roaches), and the bathtubs haven't been replaced in a decade they just paint the bottom to make them look fresh. This fresh look does not last very long and basic cleaning and upkeep becomes harder and harder. The garage is an unsafe nightmare, gates never work right, reserved spots get taken and they tow residents cars at will and given the disarray of the property office you need a miracle to not have problems on a continuous basis. At move-out you'll pay $90 for them to claim they professionally cleaned your already clean apartment , and over $200 to paint the place with the stuff they have sitting around. Save yourself time, money and aggravation live somewhere else, Opera tower, The Grand are both right there and way better. And never live at an Aimco property.
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EDIT: The response from the "owner" below is a great example of how the only reliable aspect of Bay Parc is that they will regurgitate the same generic "explanations" over and over again. While, not addressing specifics, deflecting accountability, and referencing phantom clauses in the extremely vaguely worded lease. I'm happy to attach the lease I was provided and a break down of the monthly charges they send. There is no mention of any of these fees and they were not disclosed to me when I asked before signing. As a result, questions I asked before signing, all turned out to be baseless and false. For example, the pet policy for service animals, as well as flat out lies ie: that the internet and electric was included. Not only is it not included, but Bay Parc charges their own electric fees (separate from what you pay to FPL). For instance, they charge a monthly "central cooling fee" that fluctuates but will always be a minimum of $40 (the basis was never explained) as well as a "energy conservation fee". Then you pay your electric separately. Keep in mind, each unit isn't monitored individually, but that's the "explanation" as to why it fluctuates. As far as the roach infestation that reached me on the 36th floor... I did notify at the first sight, it was hard not to as I was greeted by roaches crawling out of the kitchen sink drain to greet me. It within an hour of moving that I had 4 roach sightings. It was common to see roaches in the hallways or on the walls of the apartments. They switched third party pest control companies twice and yet it remained. Furthermore, I had to beg the staff to bring skimmer to fumigate my apartment. It took 5 days for someone to come. I also have pictures of this if anyone is interested as well. Finally, my car was broken into twice in two years living there, so no, security is not a priority. The gate is constantly broken and stuck in the entrance position. There is no security and they removed the overnight staff in the lobby. They let anyone in don't ask where they are going or who they are. But they will walk them to the elevator and allow them access to any floor of their choosing. Moreover, multiple times there was blood splatter in the elevator. Never acknowledged or addressed. And finally, there was a shooting in the building, you can find the swarm of police and corresponding video on Instagram on @onlyindade. BUT they are very on top of ticketing visitor parking, so maybe that's what she is referencing. ---------------------------- This place has wasted enough time and energy of mine for 3 lifetimes. So, I won't go into details about the many outrageous issues and problems I had here. It's a beautiful property that has been completely squandered. Over run by roaches, crime, filth. The only thing that is consistent is the exorbitant surprise fees, that are constantly added and/or increased with no explanation. These people take nickel and dime-ing to an unimaginable level. Save your time, money, and sanity. Do not live here. It's just not even close to being worth it.
1.0
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HORRIBLE - RUN AWAY NOW! You come to this place and think "oh this is nice for the price" then you move in and reality hits. The walls are paper thin, the hallways are hot and stink, and there is constant hammering and drilling everyday. This is in addition to the hidden fees you are going to run into. All the hidden fees add up to be at least $100. Yes, they charge a cooling/air conditioner fee. So no matter what they tell you the price at the leasing office, it is a lie. Don't even consider trying to have a pet or a parking space. They will nickel and dime you for every single thing they can. They expect a 60 day move out notice in writing and will charge you well over $2300 per month regardless if you live there or not. The hot tubs are never hot and alarms in the building are constantly going off, shutting down the elevators. I have heard people banging and screaming inside the elevators from being trapped 5 times since living here. The Opera tower, which is directly beside Bay Parc Plaza also has constant alarms going off that you will hear while sitting on your couch or usually laying in bed trying to sleep. The leasing reps will not help you or work with you at all about the constant noise or any issues you may have. The leasing office told me there was no legal limit on how much they can charge for their apartments so they can charge us whatever they want. They will send you to corporate office, which never answers their phone. No one stays here for long and you will see why. Be prepared to be completely robbed of every penny they can get from you. It is only a matter of time before this place has a class-action lawsuit against them for the hidden fees and horrible treatment of their residents.
1.0
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I'm so glad that I didn't signed that lease. Too much bs just to get a lil space to live! I heard the bad experiences from friends and I listened. So many fees, so much money upfront that you might don't see it later.
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All they care about is to steal residents money Rented their for a year , building was under total construction, didn't deliver their commitments upon finishing their construction on the right time. After a month of renewing our lease We got called to change our jobs to Orlando Talked to the leaseing officeres and they provided us with wrong information about how much to break the lease. Sent emails to their community managers But of course they didn't care about us or that we have been a good tenant ,never paid late or created any problems .they only care about stealing your money. We have been paying for an empty apartment for the last three month And we get charged every day I will be taking my legal action against this place .
1.0
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DON'T DARE MOVE INTO THESE APARTMENTS. IN LESS THAN TWO MONTHS I WAS ROBBED 3 TIMES. THEY OPENED MY CAR TWICE AND THEY JUST STOLEN MY MOTORCYCLE. THIS IS UNACCEPTABLE. THERE IS NO SECURITY. THE SAME POLICE TOLD US THAT THEY HAD ARRESTED 20 PEOPLE WHO LIVED THERE. THE WORST PLACE IN MIAMI TO LIVE.
1.0
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EMBARASSING! Customer service? - don't think so. You should definitely move here if you enjoy subpar service, an "it's your problem" attitude, and general ineptitude. My experience with this place has been beyond bad - just trying warn anyone reads this post. Read the other reviews like we should have before we dealt with these people!!!!
1.0
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If only 0 stars was an option. This is a roach community run by thieves. Be smart, read the low-scoring reviews and notice how many likes they have, from previous residents. The truth about this place is written all over this review page and it's as clear as day. Don't make the mistake of letting these people trap you because the lobby looks nice because you WILL regret it. Worst property in Downtown/Edgewater by far for the highest price, complete with unavoidable and very-well-hidden-until-you-sign-the-lease fees. AVOID.
1.0
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HORRIBLE HORRIBLE HORRIBLE Management is horrible, administration is horrible, do NOT rent here. THIS PLACE WILL NICKEL AND DIME YOU - RUN AWAY Lots of Hidden Fees , poor appliances ... nothing is as it seems. The place is overpriced for what you get and the hidden fees will add up to over $100 a month. You get charged for a "cooling fee" which is the electric for the lobbys A/C. Your bill each month is way more than you thought it would be when you signed the lease. Honest advice, its not in a bad area at all, but this building is not worth it. Do yourselves a favor and move elsewhere. We will not be renewing our lease.
1.0
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I got my motorcycle stolen from the property garage. The gates were open all night because they do not function in windy situations. The resolution of the cameras is terrible and we could not read the license plate of the van that stole my motorcycle. They most likely took the time to use a really loud grinder to break the huge security chain I had. The security guard on duty that night was not informed by management that the gates were open that night. There have been several vehicle break-ins and stolen motorcycles in the past year and nothing has been done to improve the situation. Elevators often break resulting in long waiting periods.
1.0
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Do not rent here, stay away from this place... Elevators do not work, 25 min waiting to get to your floor. Construction next door do not let you sleep. Cars have been stolen from parking. Dirty place...Security guards are super rude... Bad reputation in the area and is very expensive place. DO NOT RENT HERE....
1.0
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Never been scammed so bad. Got out of my lease early so I could get the F out of there. Half the building is under construction year round. When we signed up we were told there was an indoor basket ball court and there wasnt anymore! Also, they get you with this sales tactic saying now that you have been shown the amount each month for rent, if you dont sign today every day that passes the rent price will go up. SO YOU SIGN LIKE AN IDIOT! Once youre their washer and dryer are so small its 1/4 of a normal one. So many other things are charged a month for sewer water pest control (which is BS cockroaches everywhere) ect Worst part is the parking. $120 a spot. This made your rent which was quoted at 1800$ to be actually 2300$ with all the extra stuff. We could have stayed in a bigger place for that kind of money. Sometimes they charge you with late fees when you have automatic reoccurring payments??? HOW SWAY?? Isnt that the point is that you do this so you dont get any late fees? Now that we are moved out they never cease to F us. They are charging another late fee and I have been emailing the manager for a week with no response. Im going there tomorrow morning and lets see what they have to say about it.
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Do not rent here! This building is infested with roaches! I have spoken to the community manager, Patrick about this and he did not even care or apologize. Very poor treatment to be the community manager. The assistant manager did try to help and find a solution to the issue but honestly no amount of "flushing" will get rid of the roaches. Every time pest control comes you have to take out your ENTIRE kitchen including pots pans and clean all the drawers out as if it was easy to do. Takes around 3 hours to do. Spent all day yesterday doing that for pest control to show up today 4 hours after they were suppose to and them not be able to spray since I was not home and my dog was not tied (never told me to). There are roaches all over my apartment can't even eat in the apartment or store food of the amount of roaches there is. This building should focus its efforts on dealing with this issue rather than investing into its pool and gym which don't get me wrong are great. I have spoken with other tenants and they all seem to have the same issue. The pest control does not help control the situation honestly its so bad you can even see in the picture below there is one INSIDE the kitchen stove. Aimco needs to take this situation into their hands ASAP. This building will not hear the end of this issue from our behalf until they allow me to break the lease or FIX the issue beyond just fumigating it every week cause clearly that is not the solution. Extremely disappointed to find that this "luxury building" or so they claim is infested with roaches.
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Take the good referrals as a grain of sand. The management sends emails for freebies for them. No, I do not recommend them at all for the time being. While there seemingly has been substantial improvements to the facility, there's a complete lack of privacy from property management and its staff. They have been coming into my apartment on a weekly basis when I have not been gone and do not listen to the fact that a resident wants an appointment first. I have resorted to buying a camera for my apartment and threatening to call police should they enter without an appointment time. Last week I was in the shower and someone knocked. A vendor (pest control) was coming into my apartment without an appointment and without building staff. I was told by maintenance (who was down the hall) & later by property manager he had the wrong apartment but he clearly had the key to my home. Aside from all of this, I have had people consistently park in my parking spot (that I have leased and pay for). Security & property management so not tow the cars and instead ask me to park on a different floor. I will not be renewing my lease after it is up and advise anyone NOT to move in here. Please note that this is the only bad review I've given in my life online. That being said, I'm sure you can feel my frustration. I will be posting it in other review forums. As I'm beside myself with the lack of professionalism at this point.
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STAY AWAY!!! Nothing but problems here and they like to charge for EVERYTHING! (i.e. they will charge $77 just to pay your rent!). I'm not kidding! They charge a processing fee of $77 to take your payment by check or credit card. They did offer another solution once I complained about the fee but of course they don't bother to tell you that to begin with resulting in overpriced fees. Parking is also extra and if you want to park on the 2nd or 3rd floor its another upcharge to park there because that's "Premium". If your friends or family come to visit they can park in the visitor section where they will gladly charge them a fee per hour. Oh and if you have Amazon packages coming to you, you have to pay for a locker. I don't mind paying for things when it's something I want or for quality. I chose these apartments because they were considered luxury apartments...EXCEPT that they run the place without pride or commitment to excellence. The hallways in the common area smells like wet dogs and urine. The garage smells like urine and the concierge folks are rude, inconsistent and poorly trained. Once I reserved the elevator for move in and of course They gave away my time to someone else. When I checked back at the time they told me to come back it was still being used by someone else, so the movers had to use the regular elevators resulting in a fee! Another time when I asked for the bellman cart to move some stuff to storage they said they would call me once it was available...I'm still waiting. Then when I asked if I could change my parking spot because the SUV I drive was to big for the spot. They gave me a spot that belonged to someone else, they did it TWICE! On my third attempt they gave me a list and told me to go around each parking spot and check each one to see what was available and then I could have that spot. I elected to just keep my crappy tight parking spot. Than I come home from work one night and they gave my spot to another person. When I complained to the concierge about it she tells me that the person is not home so can I please park in spot 744. (no problem right?) Except I go to the spot and of course another car is parked there! When I asked to speak to someone the concierge tells me that there is one person still at the office and she would come in a few minutes to speak with me....so after waiting the concierge comes over and says oh she's going home so she asked if you could park in another spot. (So it's obvious it wasn't important. It was 6:01 pm and it was time to go home, who cares if paying tenants don't have a place to park even if they paid for it.) I was about to give up, when I saw the person who was suppose to be helping me. I guess she forgot something so she was heading back to retrieve it. When I asked her what was going on, she says, "Oh didn't they tell you to park somewhere else." That's when I lost it, Why do I have to go searching for parking because of someone else's mistake. Than the concierge tells me not to yell and you "can't talk to me like this." I never used profanity, never threatened them but I'm not allowed to get upset because "thats harassment" are you kidding me!?!? Maybe you have to pay extra to get upset. They don't care about the service requests only that you give everyone high marks on there surveys. Everytime they do something for you they send you a survey.. Once before I moved in from AZ. I did a survey giving the leasing agent high marks because she was helpful, but it asked about the environment and I gave it no marks because I had not seen the common areas yet. I get a text from the leasing agent asking why I gave her poor marks, I explained I didn't and of course the next time I had a question and I asked the leasing agent for help, she pawned me off on someone else without even responding to me, so she wouldn't have to help me. Long story I know...but I rather vent on here and get it out of my system than vent to my family or friends
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All they care about is to steal residents money Rented their for a year , building was under total construction, didn't deliver their commitments upon finishing their construction on the right time.After a month of renewing our lease We got called to change our jobs to Orlando Talked to the leaseing officeres and they provided us with wrong information about how much to break the lease.Sent emails to their community managers But of course they didn't care about us or that we have been a good tenant ,never paid late or created any problems .they only care about stealing your money.We have been paying for an empty apartment for the last three month And we get charged every day I will be taking my legal action against this place .
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Before we start, DO NOT MOVE HERE, it is a waste of money, at first we thought it was a good option, but as time went by we saw that it was not what we expected, cockroaches everywhere, smell of marijuana throughout the building, corridors, elevators, lobby, to fix something in the apartment you have to wait too long after you make the request, there are 5 elevators and you have to wait 15, 20 minutes to go up and down, they are never all enabled, and most importantly , the attention of the office staff is terrible, you can never talk to them to report a problem, days can go by and they are not interested in anything. In short, don't waste your money, we didn't even have a year in the property and we decided to leave, it's terrible.
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Linda is so rude, she shouldn't be on front door ever. If I will have peaple in my team like she is,,,its mean you going down!!
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EDIT: I just got a bill for $365 on top of our security deposit for damages such as "needing to paint the scuffs on the walls" 6 months after we moved out. This is s disgusting corrupt business that is just after your money- STAY AWAY!!!!!! They may respond to these public messages but attack you behind the scenes. Terrible experience from start to finish: When we signed our lease we were promised that the apartment would be cleaned and several repairs would be made before we moved in. Unfortunately a week later we moved into a dirty apartment with a washer/dryer that didn't work properly, light bulbs that still needed to be replaced, and damaged/scuffed walls and doors. We were also told that we would be able to have packages delivered the day we moved in. Unfortunately due to the LuxerOne system which needed to be set up ahead of time, and a security employee who was stealing packages, we had over $1000 in packages disappear. Bay Parc was not helpful in recovering our packages, and while they fired the employee, and LuxerOne had video evidence of the theft, Bay Parc's management would not allow LuxerOne to release the video to the police, so we were not able to get our packages back. Read the fine print on your lease: our $1650 apartment ended up costing us over $1740 a month after they added charges for things like communal space air-conditioning, despite the fact that only the lobby is kept cold (too cold in my opinion) and the elevators and upper floor hallways are very warm, especially in the supper. During our time living at Bay Parc, the elevators were frequently not working, and the elevators and lobby frequently had dog pee or poop due to tenants not respecting common space/having control over their animals. Another huge issue we had was with our neighbors smoking. From the moment our new neighbors moved in, they smoked like chimneys and if we ever opened our balcony doors our whole apartment would stink. Bay Parc is supposed to be a smoke-free building; they call it "a breath of fresh air." What a lie! There are often folks smoking right out front and in their apartments, and that makes the carpeted hallways smell (as does lingering pet urine). The location is great- next to a Parc and a Publix, and from the 39th floor, we had pretty great views, but the unit was dated and the management was rude, unhelpful, and unresponsive when we needed them most. After move-out Bay Parc invented a bunch of charges so as to avoid giving us our security deposit. They gave us charges over the amount of our security deposit- these jerks wanted us to give them more money. For example, they charged us for the scuffs on the walls- the ones that we asked to be removed before we moved in but they weren't. Shouldn't they be cleaning between tenants anyway? They also refused to help us with getting our utilities shut down. In general, a terrible experience. We got bad vibes almost immediately after signing- our once responsive leasing agent started ignoring our calls. In summary: -management does not care about current tenants, just about acquiring new tenants -good location -prepare to be nickle and dimed -most units are dated -lots of smokers (including Patrick, the manager) -package system is horrible -carpeted hallways are ugly, smelly, and not air-conditioned
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DO NOT MOVE HERE. ONLY ONE ELEVATOR WORKING even though there are 5. Be prepared to wait 20 minutes or more to get on the elevator. Lived here for 2 years and elevators are always broke.
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Terrible building. Terrible customer service. Expect approx $100 of additional unauthorized tax & fees every month (i.e. "cooling charge"- $35.00.... what is a cooling charge?!?!) Dog poop and pee EVERYWHERE, pool deck, elevators, hall way. Urinating off the balcony. I had something urninate off the balcony above me 4 seperate times, one of which was while I had company and we were eating breakfast on the balcony... Management was aware and DID NOTHING! They will open your mail. The parking garage... and the elevators... they take forever. Elevators are ALWAYS BROKEN. So plan for an extra 15 mins just to get an elevator and ANOTHER 15 to get out of the shitty parking garage with cheap huge plastic speed bumps every few feet. Good luck walking up 40 flights of stairs because the elevators will be out more often than not. False fire alarms constantly. So residents always stay in their apartments. Maintanence personnel will enter your apartment unauthorized. Appointments are not upheld. Procedures and fees were waived for MALES I knew in the building, but not for females. Hope INC, housing discrimanation nonprofit has been contacted, they are investigating for a legal case. Would NOT reccomend.
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I don't recommend this place to live.
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TERRIBLE EXPERIENCE, WORST PLACE EVER, DON'T RENT HERE!!!!!! I would like to share several inconveniences that my wife and I have experienced at Bay Parc Plaza right after we moved in. To list a few: - No Pool Access We have no pool access or Jacuzzi - right in summer time they offer the Flamingo pool, but it's just a bother, go to front desk, count amount of people (8 top), ask for bracelets, use your time and gas to drive through the traffic to south beach and pay 10 dollars for valet parking; so can't actually count that as an amenity they currently have. - Elevators Issues They get stuck all the time Long wait for elevator Cleaning personnel and contractors use the regular elevators one instead of service elevator to move cleaning equipment and heavy machinery, making it very uncomfortable to use. - Garbage Disposal Issues Sometimes the stench of the garbage disposal on the hall is really strong making the transit very unpleasant. - Gym Issues They build a temporary gym with only a few equipments, it's way too small and the working hours makes (6am-10pm) it inconvenient to use for working late people like myself. Movie Screening issues. Not available. Basketball Court issues. Not available. - Lobby Issues They have no lobby - just some improvised space, but only now, after 2 months without any. - Building Entrance Issues Blocked due to another construction - Construction blocks visitor entrance and parking entrance with heavy equipment. Also, cars block entrance because they have to do a u-turn since the other entrance is blocked. - Garage Gate Issues. Get stuck, all the time. - No Cleaning of Construction facing side The scheduled cleaning of the balcony was performed by 3rd party and didn't clean at all. No one supervised the task. On top of all of these inconvenience above... - No Clubhouse - No Sauna - No Spa We feel so deceived and cheated in the worst way possible. We personally agree on the renovations being done in the building but we believe the way this is being executed is very unacceptable. The updates are being done at the residents expense. No planning just an entire building inoperable and severely inefficient for their benefit only. The truth is that you will be paying for all the amenities without having access to none. They all have very good understanding of what's going on with the building which it only makes it more shocking and alarming the way they don't care about the service and convenience of the residents. My wife and I personally met Tanner Sheehan, The Regional Property Manager II, he tried "to help us" by giving us 1 month free rent and 2 months free parking, 2 weeks after we agreed he just text me saying that agreement couldn't be done and that I have to let them know 60 days in advance if we were to move out. They JUST DON'T CARE ABOUT YOU!!!! Everything mentioned above is completely unacceptable, especially for the amount of money you would end up paying each month. Gabriela & Mauricio
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We don't recommend this building.
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WORST BUILDING EVER!!!! every day problem!!!dont rent HERE!!! no amenities available at all!!!everything in renovations so you pay for nothing!!!! my worst 12 months ever!!! bad move in apartment in dirty conditions!!! they still you money every month with "new fees and taxes"!!! dirty balcony!! expensive for have nothing!!! no one thing is good!!! they change the management but everything is getting worst!!!! AGAIN DONT RENT HERE FIND ANOTHER PLACE"!!! stay away !!!!!!!
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Bugs IN The Walls, Crime, Unfriendly Staff, Old Building, Floods, HIDDEN FEES... I could go on. The worst building I have ever lived in. For what you will pay at Bay Parc you can live at newer buildings close to Margaret Pace. Camila (the Property Manager) is rude and that works its way across the entire building. A few of the other team members are kind, but there is only so much they can do. Don't do it! Do your research and see how this building does not take care of problems they have had for years.
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There's a woman who lives on the 17th floor with a large breed dog who she's been abusing, hitting, smacking. There is a video that's gone viral all over the Internet. management is doing nothing to save the dog, neighbors are doing nothing to save the dog. ( The exception of the one who shot the video) please someone intercept the continued abuse of this poor animal and get this woman prosecuted for animal abuse. She lives on the 17th floor. I posted her photo.
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Roaches Roaches Roaches !! Do not move here the place is infested with roaches. At the price point I am paying I shouldn't see any bugs. Much less nasty roaches!
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DO NOT MOVE INTO THIS BUILDING. WORST BUILDING IN DOWNTOWN EDGEWATER BRICKELL AREA, TERRIBLE STAFF, TERRIBLE ELEVATORS, TERRIBLE RESIDENTS, PETS EVERYWHERE, STAY AWAYYYYYY