Bay Parc Plaza Apartments

I got my motorcycle stolen from the property garage. The gates were open all night because they do not function in windy situations. The resolution of the cameras is terrible and we could not read the license plate of the van that stole my motorcycle. They most likely took the time to use a really loud grinder to break the huge security chain I had. The security guard on duty that night was not informed by management that the gates were open that night. There have been several vehicle break-ins and stolen motorcycles in the past year and nothing has been done to improve the situation. Elevators often break resulting in long waiting periods.

This place is horrible. Cars being stolen every night. The property manager Camilla is very rude and hides from residents when she needs help. There is also an employee named Aaron from Nfc Amenity. He always smelled like alcohol when you approach him and he would ask personal questions that is uncomfortable. I think they got rid of him which is a + for the building but still the other issues such as theft. A property manager who is a narcissist and very rude, and a vendor company that hires anyone and doesn't pay them on time ( nfc ). This place needs to change

Run! Don't walk. This place is a mess. Management will get you to sign a lease then unit will not even be available, this happened to us multiple times. Their answer each time? They'll try to find you another, more expensive, unit that MIGHT be available. We initially tried to get a unit for under 2K - lease in hand. By the time we were done they wanted to place us in another property at over 4K!!! Oh yeah and good luck trying to reach them and get an answer, that's a whole other process. They completely fail in customer service, response, and most importantly honesty. Why aggressively push rentals if you don't have any?!? Management and leasing agents are polite but seem poorly trained. Word to the wise, don't set yourself up for disappointment.

Don't let the photos fool you. It's all a facade. It has 1.5 stars for a reason, don't do it to yourself. If you are looking for a quiet comfortable place to live in Edgewater, choose a different property. Here's a -short- list of my experience in 2 years here: - The building has a massive roach problem. Look at all the other recent reviews here. Once you sign, you are now sharing an apartment with a roach community. - The entire front of the building has a strong odor of dog poop. - There is constant smell of backed up garbage in the trash chutes. - If you're unlucky and get loud neighbors, you can hear them talking and hear their dogs pacing back and forth all night with the paper thin walls. - Your balcony, if you are unlucky enough to face Aria, will be forever filthy and unusable, coated with a film of dust/dirt from the loud fans located on the ground level. - There is mold and mildew in the units growing in the closets. They will not do anything about it and it poses a health risk. - They have plumbing issues and when a pipe bursts and floods your apartment, they will use an industrial area fan to blow into your unit from the hallway for days on end. - Staff constantly comes into your unit unannounced with no explanation and don't even have the decency to turn the lights off before they leave. - You will pay for the lights and water for the building at rates that increase whenever they see fit, in addition to your own FPL and water. These fees will cost more than your own monthly bills. I lived in a 1-bedroom apartment and paid $30 in FPL, but $50+ in "community electric" fees each month. Same with community water. And community tax. And convenience fees. And parking taxes. And other fees you can't dispute. Patrick will not explain why, but he will promise "it's another company that charges that -- I will look into it" and hopes you forget to follow up. Stay on him like a hound for any resolution, but expect him to give you the runaround. You will either pay them or you will pay them with a late fee attached because he will not respond. Contact me via PM and I can show you the invoices. - You will pay move-out fees of $500+ which is not outlined in the lease. - Patrick will purposely avoid you if he sees you in person because he is a childish and inept manager that is incapable of resolving tenant issues. - The lobby is renovated, but the remainder of the building is not. There is disgusting stained carpet on all tenant floors except pool level. Don't take my word for it -- ask for a tour and see for yourself. - After a few weeks when you realize you made a mistake moving in, you will be charged 4 months rent if you attempt to move out early, plus all community fees for months you didn't even live there. - You will wait 10-15 mins for the elevators daily because they are constantly out of service. - There is always piss in the elevators. - That said, there are homeless people that sleep around the front door. - The "automated" parking system works 2 days out of the week, but on the remaining days you will probably be late for work while you wait 15 mins for the cars in front of you to incessantly push the button and wait for a concierge that is never at the desk for assistance. - The visitor parking fees are astronomical. After 2 hours you will be paying $25. And $50 for a lost ticket. - After 2 years of living here, there is still constant construction ongoing and unkept promises of amenities. - Concierge is always rude, unhelpful and clueless and Patrick has been caught instructing them to call the police on tenants. - They will mistakenly tow your car without notice even if you are a paying resident. - When you move out, they will provide you with a list of fees you will be charged (only if you ask) after having been informed you won't be getting your deposit back. - Most of the fees are community fees from +3 months in arrears that you never agreed to. When you ask for an explanation, one will not be provided - They will not provide you with a move-out inspection.

Today at around 6pm. My pregnant wife and I are not able to leave our apartment in the 38th floor because the fire rescue shutted down all the elevators for safety reason. Management response to every resident complaint, was they cannot do anything until the following day in the morning after the city inspect the malfuntions of the elevators. Management told everyone to use the staircase no matter age or disabilities. Myself and many people walked their way to their apartments with groceries, children, suitcases, etc. Others couldn't get to their homes at all. Elevators are a big concern to everyone here since they do not work properly, they rarely are working at the same time, and people get stuck very often. After living in this building for several years, it is time to move on. Due to very unprofessional and poor management, today i have decided to not renew our lease. Aimco seems not to care about their residents anymore and I'm not putting my pregnant wife through safety risks. I understand there is a new management in the house now which started a month ago, but that is not guarantee that things are going to get better. I have met 4 diferent managements in 7 years. One worst than the other. Today was the drop that overflew the glass. Under last management my storage was emptied out by mistake by the maintanance employees. The previous GM lied to us and said it was theft. Off course nothing we could do neither the police. We were offered a compensation through the building insurance but we never got a dime. The manager at that moment was Alexis Dimanchi. Entrances are not secure. Garage Gates are left open every time there is a little bit of wind without any guard on post. At least once a week you find security sleeping somewhere in the property including front desk personnel. Pest is another big issue here. Very very unhealthy and unsanituary since they started building the Arias on the Bay condo right next door. I understand the why, i dont understand the methods to solve the problem. Very very poor response. I could go on and i have a big list. I believe I could keep writing 10000 thousand words because we feel very frustrated and hopeless. All I wish right now is to live in a place where my wife and i can carrie our pregnancy without stress and troubles. UPDATE: 05/25/2017 NO ONE CONTACTED US AS REPLIED TO THIS REVIEW BY WHO KNOWS FROM AIMCO. Today a cleaning crew of unknown people to us was sent to my apartment to clean the balcony. By unknown people I mean they are not Bay Parc Plaza regular employees. We received a 1 day notification paper in our unit front door mentioning that a cleaning crew was going to enter our unit on 05/25/2017 from 9.30am to 5.30pm and ask to secure our pet if we had one. Today at 12pm I called management to ask them please and let us know at what time approx. so we could be present due to security reasons (since this is a new management I explained the same reasons mentioned above on this review). Please read the email I have sent to the GM 15 minutes ago. Hi Joe, I'm writing you in reference of the balcony cleaning that was performed today at my apartment. But before, I would like to ask you for my wife's security and mine, that next time you sent a crew of people that we don't know and/or are not employees of Bay Parc Plaza, these are in companion of a security guard. We spoke on the phone 2hrs before they knocked on our door and I have told you that for security reasons and bad experiences we had here in this same apartment, they were not allowed to enter my house if we were not present. And now I have confirmed that they're entering the units without security guards and my concerns are not being taking in consideration by Bay Parc Plaza management. FROM NOW ON, AND FOR OUR OWN SAFETY, NO ONE IS ALLOWED TO ENTER MY APARTMENT WITHOUT US BEING IN THERE UNLESS IT'S AN EMERGENCY. NO PEST EXTERMINATOR, NO MAINTENANCE PERSONNEL, NO GUARDS, ETC. I have an IP cam installed so I will know. Email continues... about the mess they left in my balcony.

Bad experience!, the rent it's very expensive , the management is terrible . The corporate " Aimco" never answer the phone calls. Please don't rent in this place if you don't want to waste your money!.

Don't let the photos fool you. It's all a facade. It has 1.5 stars for a reason, don't do it to yourself. If you are looking for a quiet comfortable place to live in Edgewater, choose a different property. Here's a -short- list of my experience in 2 years here: - The building has a massive roach problem. Look at all the other recent reviews here. Once you sign, you are now sharing an apartment with a roach community. - The entire front of the building has a strong odor of dog poop. - There is constant smell of backed up garbage in the trash chutes. - If you're unlucky and get loud neighbors, you can hear them talking and hear their dogs pacing back and forth all night with the paper thin walls. - Your balcony, if you are unlucky enough to face Aria, will be forever filthy and unusable, coated with a film of dust/dirt from the loud fans located on the ground level. - There is mold and mildew in the units growing in the closets. They will not do anything about it and it poses a health risk. - They have plumbing issues and when a pipe bursts and floods your apartment, they will use an industrial area fan to blow into your unit from the hallway for days on end. - Staff constantly comes into your unit unannounced with no explanation and don't even have the decency to turn the lights off before they leave. - You will pay for the lights and water for the building at rates that increase whenever they see fit, in addition to your own FPL and water. These fees will cost more than your own monthly bills. I lived in a 1-bedroom apartment and paid $30 in FPL, but $50+ in "community electric" fees each month. Same with community water. And community tax. And convenience fees. And parking taxes. And other fees you can't dispute. Patrick will not explain why, but he will promise "it's another company that charges that -- I will look into it" and hopes you forget to follow up. Stay on him like a hound for any resolution, but expect him to give you the runaround. You will either pay them or you will pay them with a late fee attached because he will not respond. Contact me via PM and I can show you the invoices. - You will pay move-out fees of $500+ which is not outlined in the lease. - Patrick will purposely avoid you if he sees you in person because he is a childish and inept manager that is incapable of resolving tenant issues. - The lobby is renovated, but the remainder of the building is not. There is disgusting stained carpet on all tenant floors except pool level. Don't take my word for it -- ask for a tour and see for yourself. - After a few weeks when you realize you made a mistake moving in, you will be charged 4 months rent if you attempt to move out early, plus all community fees for months you didn't even live there. - You will wait 10-15 mins for the elevators daily because they are constantly out of service. - There is always piss in the elevators. - That said, there are homeless people that sleep around the front door. - The "automated" parking system works 2 days out of the week, but on the remaining days you will probably be late for work while you wait 15 mins for the cars in front of you to incessantly push the button and wait for a concierge that is never at the desk for assistance. - The visitor parking fees are astronomical. After 2 hours you will be paying $25. And $50 for a lost ticket. - After 2 years of living here, there is still constant construction ongoing and unkept promises of amenities. - Concierge is always rude, unhelpful and clueless and Patrick has been caught instructing them to call the police on tenants. - They will mistakenly tow your car without notice even if you are a paying resident. - When you move out, they will provide you with a list of fees you will be charged (only if you ask) after having been informed you won't be getting your deposit back. - Most of the fees are community fees from +3 months in arrears that you never agreed to. When you ask for an explanation, one will not be provided - They will not provide you with a move-out inspection.

If only 0 stars was an option. This is a roach community run by thieves. Be smart, read the low-scoring reviews and notice how many likes they have, from previous residents. The truth about this place is written all over this review page and it's as clear as day. Don't make the mistake of letting these people trap you because the lobby looks nice because you WILL regret it. Worst property in Downtown/Edgewater by far for the highest price, complete with unavoidable and very-well-hidden-until-you-sign-the-lease fees. AVOID.

I came to visit this building with high expectations to call it home, but left truly disappointed and won't recommend anyone of my network to consider living here. Everything started fine but the person who was giving us the tour to myself and wife called Fredny Fleury made derogatory, and disrespectful comments during the tour and even after his follow up call. He compared having a baby to having a dog. Something you shouldn't say in front of a pregnant woman. He called me and after I mentioned that I have an emotional support animal, he's answer was "you can buy anything on the internet nowadays" what's his criteria to believe I bought a fake ESA letter over the internet? I found this rude, and immature. I believe management from this building should give proper training to their staff about customer service, and sensitivity in the workplace. Some comments although perhaps unintended are non acceptable and give a bad impression of the entire business.

Beware, scam! Stole my $100 They charge an application fee for apartments that don't exist and then they don't return it. Don't apply.

This place is the unsafest apt complex you can find in Miami! Do NOT move here! They are always to going to rip you off. They stole my stuff from the storage! They charge $35 for storage and steal your stuff!! Then they clean their hands saying that they didn't see ANYTHING in the cameras! Two months ago a BMW got stolen form the parking lot and they said exactly the same thing! They don't care about the residents! They also charge crazy fees when you move out, they charged me $700 dollars from a really small stain in the carpet making me pay a total of $1,300 for my moving out... They do free retouch painting ONLY for the residents they want. The ATM never works, the soda machine that they have in the pool is always broken and take also your money and in the leasing office they don't care. The elevators are always broken and the engineering stuff are always high on drugs. When the convenience store was open I listened one conversation between two employees trying to buy drugs there. That without saying that the apt complex sting like marihuana all over and they don't care if you have kids. STAY AWAY FROM THIS PLACE.

Stop this lady from feeding the pigeons. The shit all over balconies waiting for her to feed them!! Management needs to do something immediately please!!

Avoid!! They will give you the run around and scam you out of money. Don't be fooled by the online pictures. Definitely one of the worst experiences I have had.

I've lived here for a year and a half. Things have steadily declined over that time. This is supposedly a smoke-free building, but that's a joke. Sometimes the hallway is rank with the smell of weed, and don't try to sit on your balcony. This shouldn't be surprising, though: This place is filled with dealers doing business in the lobby, the driveway, and the park across the street. I've never lived anywhere that had more evictions for non-payment. People leave refuse outside the garbage chutes, leading to the roach problems mentioned in other reviews. The elevators rarely all work at the same time. The garage is a raceway. I've almost been hit several times, both in my car and on foot. And, there's no noise control. Management has cut back on quality housekeeping of public areas as well as the advertised 24-hour security. Other than being dog friendly, there's really little positive about this property. Management promises changes but never delivers. As soon as our lease is up, we're out of here. Do yourself a favor and stay away!

The only good things about this place are the location and lobby. I was kicked out of my first apartment because of renovations had to be done on the 10th floor, which I was given no prior indication of such a thing happening. Of course, this was technically in my contract, and I was lucky the building had another open apartment I could transfer to but if they didn't, I would have been out of luck and in a VERY bad situation. The place is FILLED with roaches. I called pest control multiple times. They flushed, set traps, and I cleaned my apartment thoroughly but there was a ridiculous amount of pests all over. The traps would pick up so many roaches there was a layer of them. And they would still be all over the kitchen and bathroom. I believe the air conditioning is linked to the water. So over the summer, when there are water piping issues that clearly management takes their time to fix, AC doesn't work. The amenities are old and faulty. My washing machine once broke down and it and the wall started leaking everywhere and for no reason other than it was old. The service request crew is timely and fast, but the only fix for this flooding was a big fan blowing for literally days and hoping it dried. If you still decide to stay here, they will nickel and dime you for everything. Make sure you mark EVERY single scuff or scratch you see in your place when you move in. Even the smallest little scratch the apartment has, they will charge you absurd painting charges upon move out. Make sure before you sign off on anything, you get all your keys, etc. I was told I would be getting 2 sets of keys, only got one, and never got the second even after asking for them repeatedly. Yet I still got charged for "missing keys" after move out. Keep track of every single thing!!

Unfortunately, the dog owner residents often allow their dogs to urine and poop in the common area (see photo). It was disgusting and the whole corridor reeked of the stink. I have seen this multiple times and have written to the building management about it three times, but they did not take concrete action. Moreover, the Luxer locker system is outrageous. We need to pay $75 a year for it. FedEx always fails to put the packages into the lockers properly. They just randomly put it into a locker and don't generate an access code for it, and most of the lobby staff didn't care (all except a very nice guy called Chris, who always helped me locate my package if it happens and he's on duty). I once couldn't locate my grocery delivery for 5 days because the staff on duty refused to help me with opening the lockers to check which one it was placed in. Of course, the grocery went bad and I had to toss it.

I lived here for a year and it was the worst apartments I lived in my life. First the charge for pest control but it is infested with fleas and roaches. I had to remove my dogs from the property to protect from fleas and since moving them out they have been flea free. Second the maintenance will enter in your apartment whenever they feel like with no warning or knock. For example I was in the bathroom and they just walked in. Third they randomly charge you common room fees (ex. Elevators, hallways etc) and range from 100-300 that seem to randomly be added to your rent. Like isn't the 1800 your getting for my one bedroom enough. Keep it mind my view is the wall of aria! If I knew then what I know now I wouldn't let the nice pool deck and lobby fool me into signing a lease at a subpar apartment that claims to be luxury.

Better off at Quantum of the Bay (1900 North Bayshore Drive). They are more professional than these people.

Terrible building. Terrible customer service. Expect approx $100 of additional unauthorized tax & fees every month (i.e. "cooling charge"- $35.00.... what is a cooling charge?!?!) Dog poop and pee EVERYWHERE, pool deck, elevators, hall way. Urinating off the balcony. I had something urninate off the balcony above me 4 seperate times, one of which was while I had company and we were eating breakfast on the balcony... Management was aware and DID NOTHING! They will open your mail. The parking garage... and the elevators... they take forever. Elevators are ALWAYS BROKEN. So plan for an extra 15 mins just to get an elevator and ANOTHER 15 to get out of the shitty parking garage with cheap huge plastic speed bumps every few feet. Good luck walking up 40 flights of stairs because the elevators will be out more often than not. False fire alarms constantly. So residents always stay in their apartments. Maintanence personnel will enter your apartment unauthorized. Appointments are not upheld. Procedures and fees were waived for MALES I knew in the building, but not for females. Hope INC, housing discrimanation nonprofit has been contacted, they are investigating for a legal case. Would NOT reccomend.

EDIT: I just got a bill for $365 on top of our security deposit for damages such as "needing to paint the scuffs on the walls" 6 months after we moved out. This is s disgusting corrupt business that is just after your money- STAY AWAY!!!!!! They may respond to these public messages but attack you behind the scenes. Terrible experience from start to finish: When we signed our lease we were promised that the apartment would be cleaned and several repairs would be made before we moved in. Unfortunately a week later we moved into a dirty apartment with a washer/dryer that didn't work properly, light bulbs that still needed to be replaced, and damaged/scuffed walls and doors. We were also told that we would be able to have packages delivered the day we moved in. Unfortunately due to the LuxerOne system which needed to be set up ahead of time, and a security employee who was stealing packages, we had over $1000 in packages disappear. Bay Parc was not helpful in recovering our packages, and while they fired the employee, and LuxerOne had video evidence of the theft, Bay Parc's management would not allow LuxerOne to release the video to the police, so we were not able to get our packages back. Read the fine print on your lease: our $1650 apartment ended up costing us over $1740 a month after they added charges for things like communal space air-conditioning, despite the fact that only the lobby is kept cold (too cold in my opinion) and the elevators and upper floor hallways are very warm, especially in the supper. During our time living at Bay Parc, the elevators were frequently not working, and the elevators and lobby frequently had dog pee or poop due to tenants not respecting common space/having control over their animals. Another huge issue we had was with our neighbors smoking. From the moment our new neighbors moved in, they smoked like chimneys and if we ever opened our balcony doors our whole apartment would stink. Bay Parc is supposed to be a smoke-free building; they call it "a breath of fresh air." What a lie! There are often folks smoking right out front and in their apartments, and that makes the carpeted hallways smell (as does lingering pet urine). The location is great- next to a Parc and a Publix, and from the 39th floor, we had pretty great views, but the unit was dated and the management was rude, unhelpful, and unresponsive when we needed them most. After move-out Bay Parc invented a bunch of charges so as to avoid giving us our security deposit. They gave us charges over the amount of our security deposit- these jerks wanted us to give them more money. For example, they charged us for the scuffs on the walls- the ones that we asked to be removed before we moved in but they weren't. Shouldn't they be cleaning between tenants anyway? They also refused to help us with getting our utilities shut down. In general, a terrible experience. We got bad vibes almost immediately after signing- our once responsive leasing agent started ignoring our calls. In summary: -management does not care about current tenants, just about acquiring new tenants -good location -prepare to be nickle and dimed -most units are dated -lots of smokers (including Patrick, the manager) -package system is horrible -carpeted hallways are ugly, smelly, and not air-conditioned

Do not rent here, stay away from this place... Elevators do not work, 25 min waiting to get to your floor. Construction next door do not let you sleep. Cars have been stolen from parking. Dirty place...Security guards are super rude... Bad reputation in the area and is very expensive place. DO NOT RENT HERE....

shady shady shady management practices. upon moving out of bayparc august 1 they bumped my move out date to aug 22 so they could charge me additional rent and short term rental renewal. even though i had already moved into my new apartment in another building. then they charged me double for monthly electric, pest control, water trash and sewer. plus i complained about mold due to constant respitory issues ... they laughed at me! do not move in here they are a substandard rental community that charges premium rates.

Linda is so rude, she shouldn't be on front door ever. If I will have peaple in my team like she is,,,its mean you going down!!

The only positive thing about this building is the location. The noise is HORRIBLE. Between the construction during the day and people partying at night there is no way to rest. Management is not helpful at all in addressing noise complaints, which has lead to many calls with the police for noise reports. The elevators go down frequently. I always have fruit flies in my apartment during the summer. I also have seen roaches in my apartment, which has freaked me out. It will take days for maintenance to respond to calls. I called for an after-hours emergency of water leaking from my refrigerator on a Friday night. I was told someone would be there within an hour. No one ever came. It was not until Monday when I called the office to complain that someone showed up. Like I said, management is not good at all. I have emailed several times, and never get a response. I even emailed the address provided in the response on the Google Reviews that management has left and still never got a response. The company has done a really good job making the lobby area look nice, but don't let that fool you. It's not worth all the aggravations that come with signing a lease.

Do not live here! Incredibly distributing pest problem. Roach infested building. Staff doesn't care about tenants and the ongoing issues they are experiencing.Elevators are broken almost weekly leaving one in use and a 30 minute wait time to use, this causes overcrowding. (Example 12 people in a single elevator at one time during a ongoing pandemic) When you bring these issues up to camila the manager of this building she is terribly rude, unprofessional. condescending, accusatory, & lacks empathy. And did I mention ROACHES! Again do not waist your time with Bay Parc Apartments.

STAY AWAY!!! Nothing but problems here and they like to charge for EVERYTHING! (i.e. they will charge $77 just to pay your rent!). I'm not kidding! They charge a processing fee of $77 to take your payment by check or credit card. They did offer another solution once I complained about the fee but of course they don't bother to tell you that to begin with resulting in overpriced fees. Parking is also extra and if you want to park on the 2nd or 3rd floor its another upcharge to park there because that's "Premium". If your friends or family come to visit they can park in the visitor section where they will gladly charge them a fee per hour. Oh and if you have Amazon packages coming to you, you have to pay for a locker. I don't mind paying for things when it's something I want or for quality. I chose these apartments because they were considered luxury apartments...EXCEPT that they run the place without pride or commitment to excellence. The hallways in the common area smells like wet dogs and urine. The garage smells like urine and the concierge folks are rude, inconsistent and poorly trained. Once I reserved the elevator for move in and of course They gave away my time to someone else. When I checked back at the time they told me to come back it was still being used by someone else, so the movers had to use the regular elevators resulting in a fee! Another time when I asked for the bellman cart to move some stuff to storage they said they would call me once it was available...I'm still waiting. Then when I asked if I could change my parking spot because the SUV I drive was to big for the spot. They gave me a spot that belonged to someone else, they did it TWICE! On my third attempt they gave me a list and told me to go around each parking spot and check each one to see what was available and then I could have that spot. I elected to just keep my crappy tight parking spot. Than I come home from work one night and they gave my spot to another person. When I complained to the concierge about it she tells me that the person is not home so can I please park in spot 744. (no problem right?) Except I go to the spot and of course another car is parked there! When I asked to speak to someone the concierge tells me that there is one person still at the office and she would come in a few minutes to speak with me....so after waiting the concierge comes over and says oh she's going home so she asked if you could park in another spot. (So it's obvious it wasn't important. It was 6:01 pm and it was time to go home, who cares if paying tenants don't have a place to park even if they paid for it.) I was about to give up, when I saw the person who was suppose to be helping me. I guess she forgot something so she was heading back to retrieve it. When I asked her what was going on, she says, "Oh didn't they tell you to park somewhere else." That's when I lost it, Why do I have to go searching for parking because of someone else's mistake. Than the concierge tells me not to yell and you "can't talk to me like this." I never used profanity, never threatened them but I'm not allowed to get upset because "thats harassment" are you kidding me!?!? Maybe you have to pay extra to get upset. They don't care about the service requests only that you give everyone high marks on there surveys. Everytime they do something for you they send you a survey.. Once before I moved in from AZ. I did a survey giving the leasing agent high marks because she was helpful, but it asked about the environment and I gave it no marks because I had not seen the common areas yet. I get a text from the leasing agent asking why I gave her poor marks, I explained I didn't and of course the next time I had a question and I asked the leasing agent for help, she pawned me off on someone else without even responding to me, so she wouldn't have to help me. Long story I know...but I rather vent on here and get it out of my system than vent to my family or friends

Thanks to our management whole our building is full of Airbnb guests.. and people ho are working on desk see everything but they just don't wanna do nothing.

TERRIBLE EXPERIENCE, WORST PLACE EVER, DON'T RENT HERE!!!!!! I would like to share several inconveniences that my wife and I have experienced at Bay Parc Plaza right after we moved in. To list a few: - No Pool Access We have no pool access or Jacuzzi - right in summer time they offer the Flamingo pool, but it's just a bother, go to front desk, count amount of people (8 top), ask for bracelets, use your time and gas to drive through the traffic to south beach and pay 10 dollars for valet parking; so can't actually count that as an amenity they currently have. - Elevators Issues They get stuck all the time Long wait for elevator Cleaning personnel and contractors use the regular elevators one instead of service elevator to move cleaning equipment and heavy machinery, making it very uncomfortable to use. - Garbage Disposal Issues Sometimes the stench of the garbage disposal on the hall is really strong making the transit very unpleasant. - Gym Issues They build a temporary gym with only a few equipments, it's way too small and the working hours makes (6am-10pm) it inconvenient to use for working late people like myself. Movie Screening issues. Not available. Basketball Court issues. Not available. - Lobby Issues They have no lobby - just some improvised space, but only now, after 2 months without any. - Building Entrance Issues Blocked due to another construction - Construction blocks visitor entrance and parking entrance with heavy equipment. Also, cars block entrance because they have to do a u-turn since the other entrance is blocked. - Garage Gate Issues. Get stuck, all the time. - No Cleaning of Construction facing side The scheduled cleaning of the balcony was performed by 3rd party and didn't clean at all. No one supervised the task. On top of all of these inconvenience above... - No Clubhouse - No Sauna - No Spa We feel so deceived and cheated in the worst way possible. We personally agree on the renovations being done in the building but we believe the way this is being executed is very unacceptable. The updates are being done at the residents expense. No planning just an entire building inoperable and severely inefficient for their benefit only. The truth is that you will be paying for all the amenities without having access to none. They all have very good understanding of what's going on with the building which it only makes it more shocking and alarming the way they don't care about the service and convenience of the residents. My wife and I personally met Tanner Sheehan, The Regional Property Manager II, he tried "to help us" by giving us 1 month free rent and 2 months free parking, 2 weeks after we agreed he just text me saying that agreement couldn't be done and that I have to let them know 60 days in advance if we were to move out. They JUST DON'T CARE ABOUT YOU!!!! Everything mentioned above is completely unacceptable, especially for the amount of money you would end up paying each month. Gabriela & Mauricio

i left this apartment 2 months ago and havent got my refund they owe me for my deposit! called their accounting department and they keep telling me someone will get in touch with me.. if you miss a day of payment they charge your account so i dont understand why i havent gotten my money back yet. after all they took half my deposit for unnecessary move out fees

Do not I repeat do not move here! It's a joke... I've lived here twice... don't know how. They are such a rip. Elevators never work. The WORST part, they charged a $400 fee for "walls" upon moving out with no explanation. This place will do anything for a dollar and they don't value their residents. I'm warning you don't pay for this overpriced unethical building!

Don't spend your time with this Guys! Rude and Disrespectful Staff

THE WORST APT COMPLEX TO LIVE IN!!! UNSAFE, RUDE STAFF, HIDDEN FEES, MY BICYCLE GOT STOLEN FROM THE PARKING LOT. ELEVATORS NEVER WORK!!! DRUG DEALERS LIVING IN THE BUILDING!!! STAY AWAY FROM HERE!!!

There is a video from your apartment complex of a woman beating her dog on the balcony! How can this kind of behavior be tolerated?! Disgusting!

Horrible

Scheduled an appointment for tour and my tour was canceled 5 min before arrival. The reason was " we don't have model apartments " , than I asked about tour just for amenities and building... I also was not able to do that!! THANK YOU SO MUCH LEASING OFFICE FOR THE TOUR. By the way , It was ANTHONY with who I was speaking. He said he gonna send me a videos or pictures of apartments. Soo what , I got NOTHING. Means Leasing office staff do not care about people who live there. It is not a cheap place but Leasing staff behave like they work in highway 1 star hotel for people who spend 1 hours with......... thats all. Thank you. Hopefully, you not gonna delete that review and people will be notified .

Alllll the reviews are exactly on point. Elevators don't work ever. The staff feel scammy.

I lived there for a year and a half and i have mixed emotions from this place : CONS: (a big one) ROACHES (is a 12 year old building a bit old for the area, still regularly i call the pest control and i did the " whole process"and They couldn't get rid of the roaches. Set traps. Fumigation blah blah.. NO EXCUSE Rent/Price: for the same money you can live on a newer place nearby lots of competition around. Regional manager : Not Good. Not polite Property manager: No comments.... Art galeria : waist of space . From bad to worse is not even ART. Structure: There's a new building on the north side (AREA on the bay) so from the 7th floor to the 16th your VIEW will be a WALL. PROS: LOCATION: everything Is close. I love the area Good maintenance team. the website is easy to request for maintenance issue and pay the rent. Good selling team: Anthony and Charlie, Michelle are amazing. Very helpful knowledgeable and down to earth guys. Good cleaning team. Structure: New pool and deck. Amazing view of Margaret pace park. Elevators were an issue but they corrected that New gim And Pool table . Is a smoke free place they say (but my neighbors always smoking weed and people smoking on the parking ) Property manager: NOT GOOD Security team: very good people from the morning to the girl from overnight. But managment they are not fair with them. they fire them, come and go. Like baby diapers I saw good security people let go. Aimco: i had a problem they didn't solve it. Late fee that did not apply. CONCLUSION: If you are OK with ROACHES and you want to live in a overpriced building is your kind of place.

I was visiting the bay parc facility and the dirty corner bathrooms in a dusty corridor were a shame that the cleaning service is of very poor quality for such an elegant place.

the worst place to live as long as .. from the facility until administrators

HORRIBLE HORRIBLE HORRIBLE Management is horrible, administration is horrible, do NOT rent here. THIS PLACE WILL NICKEL AND DIME YOU - RUN AWAY Lots of Hidden Fees , poor appliances ... nothing is as it seems. The place is overpriced for what you get and the hidden fees will add up to over $100 a month. You get charged for a "cooling fee" which is the electric for the lobbys A/C. Your bill each month is way more than you thought it would be when you signed the lease. Honest advice, its not in a bad area at all, but this building is not worth it. Do yourselves a favor and move elsewhere. We will not be renewing our lease.

The worst experience I have ever had in a building, now that I read the reviews I realize that I am not the only one who hates living here. The experience with customer service is good before signing the contract, once you sign it is as if you did not exist, the elevators never work, you have to wait 20 minutes to be able to go up or down, the apparatus did not have points to turn on the light, I had to buy lamps for every corner of the house and as if that were not enough they limited my visits. The view is very nice and the pool is the same, but they are not worth the rent here.

I haven't lived here but did come into the leasing office to inquire about their rentals and availability twice. The first time I walked in I had to wait a long time before I was acknowledged and when I was by a female, I was given the keys to give myself a tour. The second time I came in to apply I sat for about 30 minutes and was completely ignored by the same female that was talking to a contractor. I walked out and they could care less. Never came back.

Please save your money. I thought this place was cute when I first moved there, but it turned into a nightmare. Management doesn't care about you and is very hard to get a response or solution from, my apartment flooded bc the pipes are so old, roaches everywhere, pee stains in hallway carpet, my washer & dryer both broke & it took months of begging to get them to replace them, and they charge you random "utility" add-ons on top of your rent. The only thing nice is the doggie day care.

Do not rent here, stay away from this place... Elevators do not work, 25 min waiting to get to your floor. Construction next door do not let you sleep. Cars have been stolen from parking. Dirty place...Security guards are super rude... Bad reputation in the area and is very expensive place. DO NOT RENT HERE....

Don't move here. I am a real estate agent in the area and have heard HORROR stories from residents. Also, building was acquired by a large private equity comopany- Blackstone earlier this year. They have now been issung false collection notices to previous tenants as well as people who never lived in the buildings but applied and management had their social security information. Google Blackstone AIR communities. I never write reviews on apartments, or at all for that matter, but I am disgusted to see what they have done to my clients. Beware of this company. It is not normal for a rental building to charge a $850 application fee- RED FLAG!!

Update: THEY CAN 'LEGALLY' ADD FEES AFTER YOU'VE SIGNED THE LEASE! I've been in this lease for over a year and just now there is an EXTRA $540.00 a year for parking when we already pay $100 per month for parking. We got two weeks notice that our vehicle would be towed if we did not get registered for the updated parking bullshit fees that add an extra $45 per month for parking. Seriously, do not waste your time living here. I've lived here two years now and it is such a waste of money. Not worth it at all; looking forward to moving next fall. (If it was at all possible for me to move after the first year I would have in a heartbeat). Elevators are always broken (such fun walking up 38 flights of stairs with a puppy, groceries, and purse), ridiculous arbitrary charges every month that constantly fluctuate, rent prices are through the roof even though this is the most run down building in the area, hot tubs never work, internet in the lounge is garbage (I've reached out multiple times to ask for this to be fixed...glad to see all those charges I pay are going toward nothing), gym is made up of odds and ends pieces- most of which are broken, the list goes on. In short, you are better off renting from literally anywhere or anyone else than Bay Parc. It's livable, but the frustrations are just not worth the trouble.

Roaches Roaches Roaches !! Do not move here the place is infested with roaches. At the price point I am paying I shouldn't see any bugs. Much less nasty roaches!

There's a woman who lives on the 17th floor with a large breed dog who she's been abusing, hitting, smacking. There is a video that's gone viral all over the Internet. management is doing nothing to save the dog, neighbors are doing nothing to save the dog. ( The exception of the one who shot the video) please someone intercept the continued abuse of this poor animal and get this woman prosecuted for animal abuse. She lives on the 17th floor. I posted her photo.

DO NOT MOVE HERE!!! It is a dangerous community. There have been several break-ins both in the garage and in the apartments. Building has no security, no cameras, and the team will do nothing to assist you in the case of an emergency. The community regularly lies about the events that occur when telling the residents do diminish how bad things actually are.

I don't recommend this place to live.

I lived in Bay Parc for 2 years i was very happy I have never had a problem with the apartment or the place I payed my rent always on time when my second lease was going to end I start to look with the manager to move into the building to a different apartment. we couldn't find nothing I can pay so I decided to gave them a moving notice and I move out. I moved after a 32 days move out notice now they are charging me more for the move out fee than for the whole rent I used to pay. This people are extorting me to pay if I left the building is because I don't have the money to pay those expensive apartments so now they want more than a month from me even that I move out a month ago. They always find the way to take your deposit away and that is not enough they want to punish you and charging you an exaggerated amount after that. Im going to look for help this is not fair

DO NOT MOVE INTO THIS BUILDING. WORST BUILDING IN DOWNTOWN EDGEWATER BRICKELL AREA, TERRIBLE STAFF, TERRIBLE ELEVATORS, TERRIBLE RESIDENTS, PETS EVERYWHERE, STAY AWAYYYYYY

Lived here since September 2017. Location is good and amenities/lobby is attractive, but the entire building is horribly infested with cockroaches (other neighbors have also talked to me about the same problem). I never leave any food out, throw out all garbage immediately, and everything I store in my pantry are in ziplock bags or their original unopened packaging because the roaches find their way into everything. I don't even leave food out during the day for my pets because I don't want the roaches to get at their food, so I feed them and clean their bowls after they eat (I don't want the roaches to have the chance to get any food and attract even more - it's disgusting). I just ended my lease and moved out, but I had to get rid of my couch and small rugs because there were just way too many roaches despite all the treatments and sprays I've used (I even used an insect powder in the apartment, but they still found ways to hide in the drains and move through the apartment units through the vents- I have wood floors, so I could only imagine how difficult it would have been if I had a carpeted unit). Bay Parc would send bug treatment services but it would only get rid of some but not all of the roaches, and after a few days they would be everywhere as soon as you turn off the lights or open any drawers or cabinets. I started keeping my dishes, cups and silverware in plastic storage tubs because I could not stand the roaches contaminating everything. It became embarrassing to have guests at night because roaches would run up the walls or across furniture. What was very disgusting was that sometimes roaches would fall down from the ceiling onto the floor at night - You can't even have a cup of water by your bed at night because one might be in your cup - you have to keep a bottle with a lid. I wish I was exaggerating but I feel that I need to let other future residents know so that they don't just settle for this place because of the location and amenities. Also, service people will come into the unit without appointment first, despite resident requests to be notified beforehand - it is common to come home and find a notice posted to the door stating that either the service person already entered or will enter the next day and there are no exceptions or chances to reschedule, so if you have pets you don't have the chance to remove them before service workers enter to spray chemicals. It is difficult to complain because other residents have the same issue and treatments aren't working because the insect infestation is too large to manage, so it was in my best interest to leave. It is too difficult to live working around a gross infestation so I hope that future residents are prepared to live in this situation since Bay Parc does not seem to have any plans to completely get rid of this issue.

EMBARASSING! Customer service? - don't think so. You should definitely move here if you enjoy subpar service, an "it's your problem" attitude, and general ineptitude. My experience with this place has been beyond bad - just trying warn anyone reads this post. Read the other reviews like we should have before we dealt with these people!!!!

SERIOUSLY DO NOT RENT HERE!! I spent two years renting at Bay Parc Plaza and it was definitely not worth it. Like most of us, Bay Parc Plaza seems to be a great find until you move in. My main issue with Aimco and this community are the ridiculous hidden charges that are not explained to until you get your first rent statement. The charges seem to be never ending. The elevators are frequently down, hot tubs consistently broken, gym equipment out of commission for weeks at a time, etc. I have moved out and received my final statement and being charged nearly $200 additional for a scuff mark on the wall. Seriously?!? And when you contact the corporate office, you have representative talk to you in such a disrespectful manner. The best part of my experience living in this community was the experience of working with Yvette, the Assistant Property Manager. She is absolutely a pleasure, professional, and reliable.

This apartment building management is horrible. I'm horrified by my experience and it hasn't even been 2 months since I moved in. My neighbors plays extremely loud music every weekend and on weekday evenings as well, I have tried to speak to management over 10 times about this. They have done nothing to fix or resolve this situation. I havnt slept properly in 2 months because of this, it's ridiculous for 2000$ a month. I'm so fed up, getting lawyers involved. Terrible building - if you value sleep or common courtesy , move somewhere else.

Absolutely terrible. Paid my application fee. Paid my $750 deposit. Got approved however decided to go with a different complex. I have been on the phone with the location and their corporate office trying to get my deposit back. I have an email from Yvette Ortiz stating it will take 1-2 business days to hit my account(This was from 10 days ago). NO ONE WILL CALL ME BACK. ALWAYS GET PLACED ON HOLD WITH NO ONE COMING BACK ON THE LINE. Very shady business. Nice complex, but would never do business with people like this. All I want is my deposit back!

You call them, no one picks up, just an automated message that says "they'll text you back as soon as they can" and then it hangs up. They don't even get your number. That's a bad sign already I'm X-ing this one off my list.

I'm placing pest control request almost every months and no one is coming... keep saying yes we will just to make me quiet!!!! I'm soo upset with this management. Again cockroaches everywhere !!! Insane

I applied at this location and to be told my credit report is lower than a 500 and my application was denied and I need a consigner. before applying at this location, I applied for a mortgage and received my preapproval letter, I own properties now , I wanted to relocate to open a business in Miami. after telling management I have a cosigner, I was asked if that person is 700 over, they run the credit threw credit karma. after reading the reviews about roaches. i just told them to cancel. I am just going to purchase.

There is really only 1 word to describe these guys: Crooks. The front office lied to me before I signed a lease that the construction next to the building would not reach my balcony. After i signed a lease the construction went up passed my balcony and i was stuck staring at a wall for 1 year. (seen in photo). The office gave me NO warning this would happen and specifically told me it wouldn't. They lied to make money on the unit. I thought to myself, maybe they didn't know this was going to happen, but surely they'll work with me to find a new unit, bc they screwed up when they told me about the construction. But no. They refused to work with me. They won't reduce my rent, move me to a new place or even let me break my lease without maximum penalty. I've called lawyers and we are working on a class action law suit to sue them. If you're excited about the area like I would look into Melody Tower which is a brand new building a couple streets away. The area is great but this building IS NOT your answer. (In Response to below) I spoke to Jose initially. He's the one that told me there's nothing they can do. Even though, there is an empty unit 3 stories up that I can move into. Crooks.

I paid $100 application fee and $750 holding fee to apply to live here and was approved. The holding fee did not hold the unit for me. They changed my unit a month after I was approved and I did not want this new unit. They are refusing to return my holding fee because more than 72 hours had passed since my application was approved, and now I need to go to small claims court.

While I do not blame the leasing agent, my experience at Bay Parc was absolutely terrible. My appointment window was triple booked, with another person waiting, while the leasing agent was with yet another person who was late because of a "medical emergency," but was still there, again, not her fault, she has to accommodate if someone is late. After an email inquiry, text message conversation AND phone call, the staff still was not aware of my needs as a potential resident - the same questions were asked again when I arrived. I drove an hour to my appointment, and was told to park in "future resident parking" in which there were no open spots, so I had to park in a 15 minute "delivery only" space, but the leasing agent let them know not to tow or ticket my car. That was a worrisome beginning to the visit. I attempted to navigate myself from the parking garage to the Lobby, with no signage or elevator buttons denoting the lobby. Upon arriving in the lobby, I did not know who to approach to let the leasing agent know I was there. Eventually, I asked someone standing at a podium, and she pointed me to the leasing agent sitting at a table with another person. After waiting a few minutes, I approached her and apologized for interrupting, but wanted to let her know I was there for my appointment. She apologized and said she'd be with me shortly. I waited 45 minutes - and was late for another appointment because of it - to be shown a completely gutted apartment while the agent described what the unit would eventually look like. I did not see an empty unit, or even a model unit and was surrounded by workers in what was a potentially dangerous environment with wires, pipes, screws, nails and metal for someone to walk through, at one point inadvertently kicking a piece of metal that was on the floor on the way to the gutted apartment. I then learned that there were no apartments available anyway, at least until July and the agent could only provide limited information on the actual unit coming available in July. The lobby was crowded, I was dodging maintenance workers, cleaning crews mopping with no regard for the people around them, ladders and packs of small dogs all being walked around together. There was no front desk, no leasing office, the leasing agent was just at a table in the lobby and had no office, with no eye out for her next appointment, as she was with someone. I was privy to a conversation of a resident inquiring about her emergency request for maintenance over a weekend due to a water leak, in which the staffer at the podium was nice about her request, but had no record of it in their system, while the tenant reiterated that she submitted it. When I asked the leasing agent if the lobby was always like this, she said that it was a unique community with young, active people who love this type of atmosphere. I am 37, I am young and active - I cannot see how anyone would find this experience positive unless they don't care about where they live and just want a place. The lobby from front to back was like the Port Authority terminal in NYC. Upon leaving, I was charged a $2 fee for parking in "future resident parking." The $2 fee doesn't bother me, what bothered me was that after a disastrous experience and thinking I'm coming in as a welcomed guest and "future resident," I had to take any action just to leave the place. The leasing agent said she was working to fix the signs in the garage and lobby, but the building has much bigger issues that need to be addressed. I'm sure the apartments are nice, unfortunately I wasn't able to see one after driving an hour and waiting 45 minutes, but overall the experience was enough to make me never go back there again.

Don't let the photos fool you. It's all a facade. It has 1.5 stars for a reason, don't do it to yourself. If you are looking for a quiet comfortable place to live in Edgewater, choose a different property.This place is run by a scammer, Patrick McGarry, and his incompetent team of thieves.Here's a -short- list of my experience in 2 years here:- The building has a massive roach problem. Look at all the other recent reviews here. They will not do anything about it except hope you don't notice prior to signing the lease. Once you sign, congrats! You are now locked into a lease with a family of roaches.- The entire front of the building has a strong odor of dog poop... because of all the dog poop. Good luck enjoying your meal at Pura Vida while you inhale the stench of piss and poop.- There is constant smell of backed up garbage in the hallways from the trash chutes.- You can hear neighbors talking and hear their dogs pacing back and forth all night (probably fighting off the roaches) with the thin walls.- Your tub paint will continually peel and you have to leave your apt for 24hrs for them to fix- Your balcony, if you are unlucky enough to face Aria, will be forever filthy and unusable, coated with a film of dust/dirt from the loud fans located on the ground level. They promised to clean them 4 times during my 2 years there, and never once did the cleaning occur.- There is mold and mildew in the units growing in the closets. They will not do anything about it and it poses a health risk.- They have plumbing issues and when a pipe bursts and floods your apartment, they will use an industrial area fan to blow into your unit from the hallway for days on end, growing more mildew.- Staff constantly comes into your unit unannounced with no explanation and don't even have the decency to turn the lights off before they leave.- They charge residents for electric/water for the building at rates that increase each month, in addition to your own FPL and water. These fees will cost more than your own monthly bills. I lived in a 1BR apartment and paid $30 in FPL, but $50+ in "community electric" fees each month. Same with water. And community tax. And "convenience fees." And parking tax. Expect $200+ unexplained additional fees each month. Patrick will promise "it's another company that charges that -- I will look into it" and will not follow up and will give you the runaround. You will either pay now or pay later with a late fee attached because he will not respond. Contact me via PM and I can show you the invoices.- You will pay move-out fees of $500+ which is not outlined in the lease and will be taken from your deposit. Again, look at other reviews. Read it for yourself.- Patrick will avoid you if he sees you in person because he is an inept manager that is incapable of resolving issues. His mantra is "out of sight, out of mind."- The lobby is renovated, but the remainder of the building is not. There is disgusting stained carpet on all tenant floors except the pool level (10th floor). Don't take my word, take a tour and see it yourself.- Once you realize you made a mistake moving in, you will be charged 4 months rent if you attempt to move out early, plus all community fees for months you didn't even live there. Read other reviews for evidence of this.- You will wait 10-15 mins for the elevators daily because they are constantly out of service and functioning improperly.- There is always pee in the elevators. Likely from the homeless and dogs.- That said, there are homeless people that sleep around the front door.- The gym is nice!- The "automated" parking system works maybe 2 days out of the week. On the remaining days, expect to be late for work while you wait 15 mins for the cars in front of you to incessantly push the button and wait for a concierge that is never at the desk for assistance.- The visitor parking fees are astronomical. After 2 hours you will be charged $25. And $50 for a lost ticket.- After 2 years of living here, there is still constant construction ongoing and unkept promises of amenities.- Concierge is always rude, unhelpful and clueless and Patrick has been caught instructing them to call the police on tenants. They did mention they don't blame me for moving out when I was leaving though. That was comforting.- They will mistakenly tow your car without notice even if you are a paying resident.- When you move out, they will provide you with a list of fees you will be charged (only if you ask) after having been informed you won't be getting your deposit back.- You pay "community fees" from +3 months in arrears that you never agreed to.- They will not provide you with a move-out inspection.Pay close attention to the damage control from the "community manager" here on every negative review and that will tell you everything you need to know. They send constant e-mails to residents to fill out positive reviews for them because they can't afford to lose their money trap.

DO NOT LIVE IN THIS BUILDING. THEY HIRE THIEVES AND SCUM OFF THE STREETS OF MIAMI. THEY ALLOW PEOPLE TO BREAK INTO YOUR STORAGE UNITS AND STEAL CARS RIGHT OUT FROM YOUR PAID GARAGE, AND THEN WILL REFUSE TO HELP YOU WHEN IT HAPPENS. SCAMMERS AND USELESS MANAGEMENT. DO NOT LIVE HERE!!!! IF I COULD GIVE ZERO STARS I WOULD. CRIMINALS

Had an appointment with Ryan to see a 2 bedroom 2 bath at 3:30. Showed up at 3:30 and was told by another rep that Ryan was busy with other clients. Waited around for about 10 minutes and then left. I get it, things get busy - but at least acknowledge that the people you scheduled for a certain time (and confirmed with that day) are there. If I'm going to (potentially) spend over $43,000 over the course of a year on rent - i'd anticipate adherence to an appointment, or at least a notification that you'll be late. We received neither so we'll seek a residence elsewhere (luckily there are a multitude of options in the area).

I've lived in Bay Parc since June of 2017. This review is based on what the current situation is like. Had to update my review because this place has gone down the drain. They don't have an overnight security anymore. Cars are stolen from the garage like it's a vending machine for criminals. Move in if you want cockroaches for neighbors. Cherry on top was they decided to renovate our floor hallway on the day we were moving out - tile work - how do you drag a cart with your stuff over and over on top of newly laid tile? Late at night concierge can't be found and you have to go downstairs and grab any food deliveries

DO NOT MOVE INTO THIS BUILDING. WORST BUILDING IN DOWNTOWN EDGEWATER BRICKELL AREA, TERRIBLE STAFF, TERRIBLE ELEVATORS, TERRIBLE RESIDENTS, PETS EVERYWHERE, STAY AWAYYYYYY

EDIT: The response from the "owner" below is a great example of how the only reliable aspect of Bay Parc is that they will regurgitate the same generic "explanations" over and over again. While, not addressing specifics, deflecting accountability, and referencing phantom clauses in the extremely vaguely worded lease. I'm happy to attach the lease I was provided and a break down of the monthly charges they send. There is no mention of any of these fees and they were not disclosed to me when I asked before signing. As a result, questions I asked before signing, all turned out to be baseless and false. For example, the pet policy for service animals, as well as flat out lies ie: that the internet and electric was included. Not only is it not included, but Bay Parc charges their own electric fees (separate from what you pay to FPL). For instance, they charge a monthly "central cooling fee" that fluctuates but will always be a minimum of $40 (the basis was never explained) as well as a "energy conservation fee". Then you pay your electric separately. Keep in mind, each unit isn't monitored individually, but that's the "explanation" as to why it fluctuates. As far as the roach infestation that reached me on the 36th floor... I did notify at the first sight, it was hard not to as I was greeted by roaches crawling out of the kitchen sink drain to greet me. It within an hour of moving that I had 4 roach sightings. It was common to see roaches in the hallways or on the walls of the apartments. They switched third party pest control companies twice and yet it remained. Furthermore, I had to beg the staff to bring skimmer to fumigate my apartment. It took 5 days for someone to come. I also have pictures of this if anyone is interested as well. Finally, my car was broken into twice in two years living there, so no, security is not a priority. The gate is constantly broken and stuck in the entrance position. There is no security and they removed the overnight staff in the lobby. They let anyone in don't ask where they are going or who they are. But they will walk them to the elevator and allow them access to any floor of their choosing. Moreover, multiple times there was blood splatter in the elevator. Never acknowledged or addressed. And finally, there was a shooting in the building, you can find the swarm of police and corresponding video on Instagram on @onlyindade. BUT they are very on top of ticketing visitor parking, so maybe that's what she is referencing. ---------------------------- This place has wasted enough time and energy of mine for 3 lifetimes. So, I won't go into details about the many outrageous issues and problems I had here. It's a beautiful property that has been completely squandered. Over run by roaches, crime, filth. The only thing that is consistent is the exorbitant surprise fees, that are constantly added and/or increased with no explanation. These people take nickel and dime-ing to an unimaginable level. Save your time, money, and sanity. Do not live here. It's just not even close to being worth it.

Worst place to live in Miami... Please stay away, horrible management. A lot of noise, this is an old building with a lot of defects inside. Be careful with you car bicycles and bikes, a lot of them have been stolen from the parking garage. Hidden charges after you sign he lease that are never discussed at signing. STAY AWAY FOR YOUR SAFETY...!!!!!!! With the amount of money you spend here a month you could live in a beautiful place here in this same area for less. Please check other reviews and you will see I am telling the very truth.

That building simply sucks. And the most upsetting thing with the google reviews is the responses that they give. They do literally nothing to help you. And they are far from being or act like a real community. The manager, Alexis is a joke. She is always sorry for you having a problem but she never has a solution or she is willing to negotiate. Is that why they call you a manager? Apart from the construction I had to face many other problems. My apartment flooded almost a year ago and they blamed my neighbor. I had to stay out of the house for a week (even though they had to keep the machines at least 10 days to dry) Since then I am facing molt problems and that apparently affects my health. They reduced my rent for that month to compensate the days I was out and then they charged me a 200 dollars late fee after I emailed Alexis to fix my statement. I sent her the email on time she replied after two days providing wrong days. But they charge you for their mistakes. Another time a drunk guy run into my apartment and the security did nothing. I had to call the police. (Believe me I have pictures) I pay around 2000 per month and my appliances are dated to WarWorld 1. So bad and they don't function. If I want to change them they have to increase the rent. That's ridiculous. Last but not least, I got stuck in the elevator twice calling 911 because the emergency button is not working. Twice in 6 months. While other times I had to wait for an elevator for 45 minutes. Today, Alexis was sorry again. I am sorry for her and her position. You should care more people!

I applied for an apartment at this property that was never actually available. I paid a holding fee (which was refunded) and two application fees for both my fiancee and I (which I still have not been refunded). I was unaware this apartment was unavailable when I applied for it on Monday 8/1. I tried calling and emailing about the status of my application and did not receive an answer or reply for two entire business days until I had to physically drive to the building itself to get answers. When I first walked in they said I would not be seen without an appointment...pretty hard to schedule an appointment when nobody answers your calls or emails...but I finally was able to speak to someone and they told me that the apartment I had applied to online shouldn't have been listed in the first place and that it was an error in the system. She agreed to refund me all of my money, including the application fees, seeing as it was an error on Bay Parc's end. However, I still have not received my money back and until I do this review will stay here. One of the most poorly run, apathetic, mis-managed apartment towers in Miami. Don't get scammed by these people too.

I sent in an application to this property and after it was approved (after checking my credit score, employment record, etc), I received a call from the leasing office to inform me that the apartment I applied for was not available, and that there were others available for $800 more than what I was quoted. In addition, I paid $1100 for the deposit for the apartment, but only received a receipt I would be refunded for $1000 (as in $100 application fee was not going to be refunded). To summarize, I was scammed for $100 for an application for an apartment that does not exist... I called the leasing office multiple times, plus texted the leasing manager, but was ghosted by all.

I've lived here for several years. Although there have been some improvements to the building, they seem to have been done without any real thought, and are done in a half-assed fashion. For example, the elevator upgrades have not made elevator traffic any better - instead it's a confusing system where passengers are "grouped" together but it's not efficient. The pavers in front of the building are loose, especially right in front of the entrance doorway, so it's only a matter of time until someone trips and falls on them. The ongoing construction (at a painstaking pace) means that construction workers monopolize elevators and the elevators are often filthy dirty. The halls which haven't been upgraded have dirty smelly carpets. The stench from the trash chute circulates through the whole hallway. What idiot decided it was a good idea to install white tile on the floors of a busy apartment building which is dog-friendly? The floors are always so dirty looking, and the cleaning staff just swabs the floor with their mops, spreading the dirt up onto the walls. And there are roaches, so many roaches. Then there are security problems - at night, the front desk staff is often gone for great periods of time, leaving the lobby completely unattended. The homeless people in the area know this, so they can be found sleeping just outside the building, and I've seen them sleeping on the chairs/sofa in the lobby a few times. They also enjoy using the bathroom facilities which are on the first floor, without anyone stopping them. The set up of the front desk, which has no access to the elevator lobby unless the staff jumps the desk or walks all the way around the hallway is just stupid. It has taken this place literally MONTHS to try to install a gate system for residents to enter the parking lot, but it's still not fully operational, so the gates are frequently open all night long, leaving residents' cars vulnerable to break-in. You get nickle-and-dimed to death with extra charges on your bill ("cooling fee," pest control, water, parking, sewage, even a BILLING FEE - that's right, they bill you for the privilege of getting a bill!!!). There is a review here about someone feeding the pigeons on the balcony, and the review said that an email will be sent to all residents asking them to stop. NOPE, no such email was ever sent. If you want to get the A/C filter changed for your unit, (which should be done monthly) you can't just get one from the maintenance staff, you have to submit a request through the on-line portal, schedule a time for them to come and install it. What a pain the neck. I haven't moved out yet, but based on other reviews, I fully expect to be ripped off when I do leave this place.In addition, there are a lot of shady people who have moved in lately - don't be surprised if you get on the elevator and find some big guy looming over young women wearing hooker clothes - looks like human trafficking to me. And don't be surprised if you get on the elevator and it reeks of marijuana, even though this is supposed to be a smoke-free building. I came down early one morning and found a whole congregation of seedy looking people hanging out in the lobby, drinking and carrying on, with the security guard joining in!There are a lot of dogs in the building that are not supposed to be here (pit bulls, german shepherds, huskies, for example) according to the on-line breed restriction list. There should be pet cleanup products stashed on the elevators for when the dogs have an accident - it can happen, but at least then it would be easier for the owners to clean up the mess. A lot of dog owners let their dogs use the bathroom right outside the front door in the landscaping, making the place reek of urine.Also, though this isn't really management's fault, but whether you are on the north or south side of the building, be prepared for a lot of LOUD noise all night, especially over the weekend, as the sounds of some of your obnoxious thoughtless neighbors and nearby dance clubs partying all night long reverberates across the buildings. The building does have a good location, and it's nice that it's close to publix, there is a convenience store downstairs and the gym/pool areas are ok. There is a doggie daycare place which looks awesome if you have a dog. The lockers do make it easy to get deliveries of packages. The maintenance staff is pretty responsive. But these few positives do NOT make up for the huge numbers of negatives at this increasingly low-class building.

DO NOT MOVE HERE. ONLY ONE ELEVATOR WORKING even though there are 5. Be prepared to wait 20 minutes or more to get on the elevator. Lived here for 2 years and elevators are always broke.

In my 5 year anniversary of my first piss covered lanai. I want to warn every renter of this place. It's gross - go somewhere else and spend a lot of money.

All they care about is to steal residents money Rented their for a year , building was under total construction, didn't deliver their commitments upon finishing their construction on the right time. After a month of renewing our lease We got called to change our jobs to Orlando Talked to the leaseing officeres and they provided us with wrong information about how much to break the lease. Sent emails to their community managers But of course they didn't care about us or that we have been a good tenant ,never paid late or created any problems .they only care about stealing your money. We have been paying for an empty apartment for the last three month And we get charged every day I will be taking my legal action against this place .

We stayed for 1 and 1/2 year paying 1 bedroom for $1800 and now they are charging and over price extra fee after we left for some little scratches that were made before we received the apt. It looks like you are getting a good deal in a beautiful area but in reality you will end up paying too much money for "extra fees" even after you left.

All they care about is to steal residents money Rented their for a year , building was under total construction, didn't deliver their commitments upon finishing their construction on the right time.After a month of renewing our lease We got called to change our jobs to Orlando Talked to the leaseing officeres and they provided us with wrong information about how much to break the lease.Sent emails to their community managers But of course they didn't care about us or that we have been a good tenant ,never paid late or created any problems .they only care about stealing your money.We have been paying for an empty apartment for the last three month And we get charged every day I will be taking my legal action against this place .

Its not the place you see on web, it is fake, and for sure itsnt a good building to live.

I've been in this building for a while now and while I have no complains about the facility I am so disappointed in the staff-especially front desk. After I greeted her politely and asked her a question she cut me off without letting me finish and waved her hands in my face as to quiet me....RUDE! In our brief encounter she had her hands in my face, pointing at me and even raised her voice. I'm not sure what business they are running here in Bay Parc but I am outraged. This is not the first time I see this particular woman have an attitude. I wish management would do a better job in training+hiring because that is absolutely unprofessional and unacceptable. I don't even write reviews- I created a yelp account with the sole reason of writing this because it was so awful.

Take the good referrals as a grain of sand. The management sends emails for freebies for them. No, I do not recommend them at all for the time being. While there seemingly has been substantial improvements to the facility, there's a complete lack of privacy from property management and its staff. They have been coming into my apartment on a weekly basis when I have not been gone and do not listen to the fact that a resident wants an appointment first. I have resorted to buying a camera for my apartment and threatening to call police should they enter without an appointment time. Last week I was in the shower and someone knocked. A vendor (pest control) was coming into my apartment without an appointment and without building staff. I was told by maintenance (who was down the hall) & later by property manager he had the wrong apartment but he clearly had the key to my home. Aside from all of this, I have had people consistently park in my parking spot (that I have leased and pay for). Security & property management so not tow the cars and instead ask me to park on a different floor. I will not be renewing my lease after it is up and advise anyone NOT to move in here. Please note that this is the only bad review I've given in my life online. That being said, I'm sure you can feel my frustration. I will be posting it in other review forums. As I'm beside myself with the lack of professionalism at this point.

I applied for a condo here and got denied, leasing office took my 100 dollar deposit and charged me $750 dollars to hold my apartment until the results if of my application process, unfortunately I was denied. I have been trying to get my $750 dollars back from them and it has been a complete nightmare. the leasing office employees where assisting me through the process (Fredny) does not even have the courtesy to reply to any of my messages. If this is the way they conduct business then i can just imagine if you needed them or anyone from the association to conduct themselves in high standard. What a mistake to have applied here, it seems to me that they are just interested in making a commission and are not there to really help you. Extremely Unprofessional.. I hope once someone's reads this from corporate they do the right thing and return my money..

Before we start, DO NOT MOVE HERE, it is a waste of money, at first we thought it was a good option, but as time went by we saw that it was not what we expected, cockroaches everywhere, smell of marijuana throughout the building, corridors, elevators, lobby, to fix something in the apartment you have to wait too long after you make the request, there are 5 elevators and you have to wait 15, 20 minutes to go up and down, they are never all enabled, and most importantly , the attention of the office staff is terrible, you can never talk to them to report a problem, days can go by and they are not interested in anything. In short, don't waste your money, we didn't even have a year in the property and we decided to leave, it's terrible.

Rent is too high considering the next door construction wont let you sleep past 7:30 and is goig to cover most of the view

For all this high priced rent I have roommates who don't pay anything: the ROACHES. I have seen one in my apartment almost everyday since Sunday 2/17/18. Before that I had seen at least 5! I am charged for pest control yet the pest roommates are still here. There's nothing state of the art about he gym - there's no screen to Bluetooth my phone for workouts like I've sent in cheaper apts. not to mention no bars for the pulley machine. No business center for residents. A ghetto valet who smokes - BUT it's mkt as a smoke free building. Pet restrictions but any and every kind of dog is in the elevators. Roaches roaches roaches roaches

It was the worse year I have had in a building here in Miami. The roach problem they have is huge. There were roaches everywhere inside and outside the apartment. I tried to end my lease agreement due to an allergy I got from the roaches and they did not even accept it. Do not move there.

realtors!! do not take your tenants there!! they will steal them right in front of you and you won't be able to say anything and leave with zero dollars!!