Bay Parc Plaza Apartments

You call them, no one picks up, just an automated message that says "they'll text you back as soon as they can" and then it hangs up. They don't even get your number. That's a bad sign already I'm X-ing this one off my list.

The worst building i ever lived ! The personal are unfriendly, always something happen with the elevators. The only good thing about this place its the location. You can find better places for less money in the same area.

It was the worse year I have had in a building here in Miami. The roach problem they have is huge. There were roaches everywhere inside and outside the apartment. I tried to end my lease agreement due to an allergy I got from the roaches and they did not even accept it. Do not move there.

Thanks to our management whole our building is full of Airbnb guests.. and people ho are working on desk see everything but they just don't wanna do nothing.

Horrible

Update: THEY CAN 'LEGALLY' ADD FEES AFTER YOU'VE SIGNED THE LEASE! I've been in this lease for over a year and just now there is an EXTRA $540.00 a year for parking when we already pay $100 per month for parking. We got two weeks notice that our vehicle would be towed if we did not get registered for the updated parking bullshit fees that add an extra $45 per month for parking. Seriously, do not waste your time living here. I've lived here two years now and it is such a waste of money. Not worth it at all; looking forward to moving next fall. (If it was at all possible for me to move after the first year I would have in a heartbeat). Elevators are always broken (such fun walking up 38 flights of stairs with a puppy, groceries, and purse), ridiculous arbitrary charges every month that constantly fluctuate, rent prices are through the roof even though this is the most run down building in the area, hot tubs never work, internet in the lounge is garbage (I've reached out multiple times to ask for this to be fixed...glad to see all those charges I pay are going toward nothing), gym is made up of odds and ends pieces- most of which are broken, the list goes on. In short, you are better off renting from literally anywhere or anyone else than Bay Parc. It's livable, but the frustrations are just not worth the trouble.

Lived here since September 2017. Location is good and amenities/lobby is attractive, but the entire building is horribly infested with cockroaches (other neighbors have also talked to me about the same problem). I never leave any food out, throw out all garbage immediately, and everything I store in my pantry are in ziplock bags or their original unopened packaging because the roaches find their way into everything. I don't even leave food out during the day for my pets because I don't want the roaches to get at their food, so I feed them and clean their bowls after they eat (I don't want the roaches to have the chance to get any food and attract even more - it's disgusting). I just ended my lease and moved out, but I had to get rid of my couch and small rugs because there were just way too many roaches despite all the treatments and sprays I've used (I even used an insect powder in the apartment, but they still found ways to hide in the drains and move through the apartment units through the vents- I have wood floors, so I could only imagine how difficult it would have been if I had a carpeted unit). Bay Parc would send bug treatment services but it would only get rid of some but not all of the roaches, and after a few days they would be everywhere as soon as you turn off the lights or open any drawers or cabinets. I started keeping my dishes, cups and silverware in plastic storage tubs because I could not stand the roaches contaminating everything. It became embarrassing to have guests at night because roaches would run up the walls or across furniture. What was very disgusting was that sometimes roaches would fall down from the ceiling onto the floor at night - You can't even have a cup of water by your bed at night because one might be in your cup - you have to keep a bottle with a lid. I wish I was exaggerating but I feel that I need to let other future residents know so that they don't just settle for this place because of the location and amenities. Also, service people will come into the unit without appointment first, despite resident requests to be notified beforehand - it is common to come home and find a notice posted to the door stating that either the service person already entered or will enter the next day and there are no exceptions or chances to reschedule, so if you have pets you don't have the chance to remove them before service workers enter to spray chemicals. It is difficult to complain because other residents have the same issue and treatments aren't working because the insect infestation is too large to manage, so it was in my best interest to leave. It is too difficult to live working around a gross infestation so I hope that future residents are prepared to live in this situation since Bay Parc does not seem to have any plans to completely get rid of this issue.

the worst place to live as long as .. from the facility until administrators

For current residents, take screenshots when you pay online every month. They would claim that you haven't paid some old rents when you move out. They would insist on that when you tell them there is a mistake. It seems they're just trying to get some extra money. They would remove some amounts from the bill if you try hard. It's the worst move-out experience I have ever had in my life.

Stop this lady from feeding the pigeons. The shit all over balconies waiting for her to feed them!! Management needs to do something immediately please!!

The worst experience I have ever had in a building, now that I read the reviews I realize that I am not the only one who hates living here. The experience with customer service is good before signing the contract, once you sign it is as if you did not exist, the elevators never work, you have to wait 20 minutes to be able to go up or down, the apparatus did not have points to turn on the light, I had to buy lamps for every corner of the house and as if that were not enough they limited my visits. The view is very nice and the pool is the same, but they are not worth the rent here.

Alllll the reviews are exactly on point. Elevators don't work ever. The staff feel scammy.

If you would like to have your money squeezed out of you by a morally corrupt company then this place is for you. There are much better places in Miami. For your own sanity I recommend you avoid this place.

This a very awful apartment. It has been my home for the past 3 years, and I can say that on the security side it sucks. Sadly, I pay for a storage unit that the charge on an extra cost, but you on the same side sign something that they give up all the responsibility and they say that its all on you. The storage room was completely robbed. this is very curious, because there is only one key to get access nor they have a record nor they care to check who goes in or out and what they take. never to mention they lack of cameras for checking the status of the storage units. This is very unfair, since they charge and control everything on the building (AIMCO own the whole building) yet they are just in for the money that you generate but don try to make your lifestyle more comfortable, yet they only care that the building is fully rented and everything else doesn't matter for them. But I can say how good they are for you to be on time to pay. If you don't pay the firsts days of the month, they will overcharge you with $200 USD, and same, they don't improve on security, even if they are getting money on their pockets. One month after I reported the robbery, and they stating were going to improve the securities conditions (as the only way they wanted to become responsible for the situation - not recognizing any of my loses, which includes luggage, expensive watches, sport instruments, and more) I got myself into the building, and the gates (which should be closed) open all the way at 11 PM. Not to mention that there was no security person in the gates to check that nothing got in or out without be certain that they should. Long story short, the storage rooms are accessible from the garage, which makes my kind of situation easy for any people that wants to take something (again) from the units. What was my surprise? management said exactly the same after my robbery - we are working on the issue, it will not happen again - yet they still don't do anything. So bottom line its try to not rent here, they will not make sure your lifestyle becomes better, and they only will care of when you payment is due. Nevertheless, the girls that talk to you are very nice, but are not the manager, and the manager simply goes for the pockets of the company, that is revenue revenue - and don't give back much.

Worst experience ever.... Marihuana smell all over the place, not able to sleep due to construction next door. Dirty place, security guards rude. Do not Rent here....

Terrible staff in all levels. They look nice when you come in and when they have your money nobody seems to care. Our bike was stolen and the manager said "that always happens, call your insurance". The pool area is always windy, and my daughter got cut in the pool with a glass. The garage door for residents is broken so it is open to anybody. Anyone can come in the building and do whatever they want. Totally unhappy and waiting for our lease to end to get out of here.

If you like to pricy rent with roaches then this is the apt for you. They have sprayed, flushed my apartment - all infective! The first 5 are from post pest control. I have emailed corporate to NO avail. Location is the only good thing. I refused to live like this. This is not defaming this what is going that can't be fixed. The pest control guy said he did three floors plus 15 additional units. Don't be fooled by the lobby. It stops there.

WARNING! DANGER! DO NOT LIVE HERE! If I could rate this place ZERO STARS I would. The level of unprofessional behavior by staff, leasing office personnel and the property management company, Aimco, has been profound. If you live here expect to pay through your teeth for sub-par living space in a mismanaged or rather un-managed environment. The building manager, a Patrick Mcgarry, for all intent's and purposes does not exist leaving you to deal with whomever is available - good luck. I lived in bay parc for over a year and never saw the man. Maintenance will enter without notice or permission, there are serious pest control issues (roaches), and the bathtubs haven't been replaced in a decade they just paint the bottom to make them look fresh. This fresh look does not last very long and basic cleaning and upkeep becomes harder and harder. The garage is an unsafe nightmare, gates never work right, reserved spots get taken and they tow residents cars at will and given the disarray of the property office you need a miracle to not have problems on a continuous basis. At move-out you'll pay $90 for them to claim they professionally cleaned your already clean apartment , and over $200 to paint the place with the stuff they have sitting around. Save yourself time, money and aggravation live somewhere else, Opera tower, The Grand are both right there and way better. And never live at an Aimco property.

Don't let the photos fool you. It's all a facade. It has 1.5 stars for a reason, don't do it to yourself. If you are looking for a quiet comfortable place to live in Edgewater, choose a different property. Here's a -short- list of my experience in 2 years here: - The building has a massive roach problem. Look at all the other recent reviews here. Once you sign, you are now sharing an apartment with a roach community. - The entire front of the building has a strong odor of dog poop. - There is constant smell of backed up garbage in the trash chutes. - If you're unlucky and get loud neighbors, you can hear them talking and hear their dogs pacing back and forth all night with the paper thin walls. - Your balcony, if you are unlucky enough to face Aria, will be forever filthy and unusable, coated with a film of dust/dirt from the loud fans located on the ground level. - There is mold and mildew in the units growing in the closets. They will not do anything about it and it poses a health risk. - They have plumbing issues and when a pipe bursts and floods your apartment, they will use an industrial area fan to blow into your unit from the hallway for days on end. - Staff constantly comes into your unit unannounced with no explanation and don't even have the decency to turn the lights off before they leave. - You will pay for the lights and water for the building at rates that increase whenever they see fit, in addition to your own FPL and water. These fees will cost more than your own monthly bills. I lived in a 1-bedroom apartment and paid $30 in FPL, but $50+ in "community electric" fees each month. Same with community water. And community tax. And convenience fees. And parking taxes. And other fees you can't dispute. Patrick will not explain why, but he will promise "it's another company that charges that -- I will look into it" and hopes you forget to follow up. Stay on him like a hound for any resolution, but expect him to give you the runaround. You will either pay them or you will pay them with a late fee attached because he will not respond. Contact me via PM and I can show you the invoices. - You will pay move-out fees of $500+ which is not outlined in the lease. - Patrick will purposely avoid you if he sees you in person because he is a childish and inept manager that is incapable of resolving tenant issues. - The lobby is renovated, but the remainder of the building is not. There is disgusting stained carpet on all tenant floors except pool level. Don't take my word for it -- ask for a tour and see for yourself. - After a few weeks when you realize you made a mistake moving in, you will be charged 4 months rent if you attempt to move out early, plus all community fees for months you didn't even live there. - You will wait 10-15 mins for the elevators daily because they are constantly out of service. - There is always piss in the elevators. - That said, there are homeless people that sleep around the front door. - The "automated" parking system works 2 days out of the week, but on the remaining days you will probably be late for work while you wait 15 mins for the cars in front of you to incessantly push the button and wait for a concierge that is never at the desk for assistance. - The visitor parking fees are astronomical. After 2 hours you will be paying $25. And $50 for a lost ticket. - After 2 years of living here, there is still constant construction ongoing and unkept promises of amenities. - Concierge is always rude, unhelpful and clueless and Patrick has been caught instructing them to call the police on tenants. - They will mistakenly tow your car without notice even if you are a paying resident. - When you move out, they will provide you with a list of fees you will be charged (only if you ask) after having been informed you won't be getting your deposit back. - Most of the fees are community fees from +3 months in arrears that you never agreed to. When you ask for an explanation, one will not be provided - They will not provide you with a move-out inspection.

I remember reading reviews years ago when I thought about moving here and seeing the one about stolen phones. Recently my phone got stolen and guess where it is ? Here 🙂

Do not rent here, stay away from this place... Elevators do not work, 25 min waiting to get to your floor. Construction next door do not let you sleep. Cars have been stolen from parking. Dirty place...Security guards are super rude... Bad reputation in the area and is very expensive place. DO NOT RENT HERE....

DON'T DARE MOVE INTO THESE APARTMENTS. IN LESS THAN TWO MONTHS I WAS ROBBED 3 TIMES. THEY OPENED MY CAR TWICE AND THEY JUST STOLEN MY MOTORCYCLE. THIS IS UNACCEPTABLE. THERE IS NO SECURITY. THE SAME POLICE TOLD US THAT THEY HAD ARRESTED 20 PEOPLE WHO LIVED THERE. THE WORST PLACE IN MIAMI TO LIVE.

This apartment building management is horrible. I'm horrified by my experience and it hasn't even been 2 months since I moved in. My neighbors plays extremely loud music every weekend and on weekday evenings as well, I have tried to speak to management over 10 times about this. They have done nothing to fix or resolve this situation. I havnt slept properly in 2 months because of this, it's ridiculous for 2000$ a month. I'm so fed up, getting lawyers involved. Terrible building - if you value sleep or common courtesy , move somewhere else.

We don't recommend this building.

Terrible building. Terrible customer service. Expect approx $100 of additional unauthorized tax & fees every month (i.e. "cooling charge"- $35.00.... what is a cooling charge?!?!) Dog poop and pee EVERYWHERE, pool deck, elevators, hall way. Urinating off the balcony. I had something urninate off the balcony above me 4 seperate times, one of which was while I had company and we were eating breakfast on the balcony... Management was aware and DID NOTHING! They will open your mail. The parking garage... and the elevators... they take forever. Elevators are ALWAYS BROKEN. So plan for an extra 15 mins just to get an elevator and ANOTHER 15 to get out of the shitty parking garage with cheap huge plastic speed bumps every few feet. Good luck walking up 40 flights of stairs because the elevators will be out more often than not. False fire alarms constantly. So residents always stay in their apartments. Maintanence personnel will enter your apartment unauthorized. Appointments are not upheld. Procedures and fees were waived for MALES I knew in the building, but not for females. Hope INC, housing discrimanation nonprofit has been contacted, they are investigating for a legal case. Would NOT reccomend.

Do not rent here! This building is infested with roaches! I have spoken to the community manager, Patrick about this and he did not even care or apologize. Very poor treatment to be the community manager. His assistant did try to help and find a solution to the issue but honestly no amount of "flushing" will get rid of the roaches. Every time pest control comes you have to take out your ENTIRE kitchen including pots pans and clean all the drawers out as if it was easy to do. Takes around 3 hours to do. Spent all day yesterday doing that for pest control to show up today 4 hours after they were suppose to and them not be able to spray since I was not home and my dog was not tied (never told me to). There are roaches all over my apartment can't even eat in the apartment or store food of the amount of roaches there is. This building should focus its efforts on dealing with this issue rather than investing into its pool and gym which don't get me wrong are great. I have spoken with other tenants and they all seem to have the same issue. The pest control does not help control the situation honestly its so bad you can even see in the picture below there is one INSIDE the kitchen stove. Aimco needs to take this situation into their hands ASAP. This building will not hear the end of this issue from our behalf until they allow me to break the lease or FIX the issue beyond just fumigating it every week cause clearly that is not the solution. Extremely disappointed to find that this "luxury building" or so they claim is infested with roaches.

Bad experience!, the rent it's very expensive , the management is terrible . The corporate " Aimco" never answer the phone calls. Please don't rent in this place if you don't want to waste your money!.

shady shady shady management practices. upon moving out of bayparc august 1 they bumped my move out date to aug 22 so they could charge me additional rent and short term rental renewal. even though i had already moved into my new apartment in another building. then they charged me double for monthly electric, pest control, water trash and sewer. plus i complained about mold due to constant respitory issues ... they laughed at me! do not move in here they are a substandard rental community that charges premium rates.

This place is the unsafest apt complex you can find in Miami! Do NOT move here! They are always to going to rip you off. They stole my stuff from the storage! They charge $35 for storage and steal your stuff!! Then they clean their hands saying that they didn't see ANYTHING in the cameras! Two months ago a BMW got stolen form the parking lot and they said exactly the same thing! They don't care about the residents! They also charge crazy fees when you move out, they charged me $700 dollars from a really small stain in the carpet making me pay a total of $1,300 for my moving out... They do free retouch painting ONLY for the residents they want. The ATM never works, the soda machine that they have in the pool is always broken and take also your money and in the leasing office they don't care. The elevators are always broken and the engineering stuff are always high on drugs. When the convenience store was open I listened one conversation between two employees trying to buy drugs there. That without saying that the apt complex sting like marihuana all over and they don't care if you have kids. STAY AWAY FROM THIS PLACE.

Got an appointment for virtual tour three weeks ago for today's appointment. The agent did not show up. After contacting the office, was told the next available appointment is in 4 weeks. Observing the unprofessional attitude the leasing office could have, and imagine what their maintenance team be like.

I wait for 10 minutes or more and nobody stay in front desk to ask. Like 3 persons after and before on me don't receive any attention.

EDIT: The response from the "owner" below is a great example of how the only reliable aspect of Bay Parc is that they will regurgitate the same generic "explanations" over and over again. While, not addressing specifics, deflecting accountability, and referencing phantom clauses in the extremely vaguely worded lease. I'm happy to attach the lease I was provided and a break down of the monthly charges they send. There is no mention of any of these fees and they were not disclosed to me when I asked before signing. As a result, questions I asked before signing, all turned out to be baseless and false. For example, the pet policy for service animals, as well as flat out lies ie: that the internet and electric was included. Not only is it not included, but Bay Parc charges their own electric fees (separate from what you pay to FPL). For instance, they charge a monthly "central cooling fee" that fluctuates but will always be a minimum of $40 (the basis was never explained) as well as a "energy conservation fee". Then you pay your electric separately. Keep in mind, each unit isn't monitored individually, but that's the "explanation" as to why it fluctuates. As far as the roach infestation that reached me on the 36th floor... I did notify at the first sight, it was hard not to as I was greeted by roaches crawling out of the kitchen sink drain to greet me. It within an hour of moving that I had 4 roach sightings. It was common to see roaches in the hallways or on the walls of the apartments. They switched third party pest control companies twice and yet it remained. Furthermore, I had to beg the staff to bring skimmer to fumigate my apartment. It took 5 days for someone to come. I also have pictures of this if anyone is interested as well. Finally, my car was broken into twice in two years living there, so no, security is not a priority. The gate is constantly broken and stuck in the entrance position. There is no security and they removed the overnight staff in the lobby. They let anyone in don't ask where they are going or who they are. But they will walk them to the elevator and allow them access to any floor of their choosing. Moreover, multiple times there was blood splatter in the elevator. Never acknowledged or addressed. And finally, there was a shooting in the building, you can find the swarm of police and corresponding video on Instagram on @onlyindade. BUT they are very on top of ticketing visitor parking, so maybe that's what she is referencing. ---------------------------- This place has wasted enough time and energy of mine for 3 lifetimes. So, I won't go into details about the many outrageous issues and problems I had here. It's a beautiful property that has been completely squandered. Over run by roaches, crime, filth. The only thing that is consistent is the exorbitant surprise fees, that are constantly added and/or increased with no explanation. These people take nickel and dime-ing to an unimaginable level. Save your time, money, and sanity. Do not live here. It's just not even close to being worth it.

The unprofessionalism is astonishing, even past moralistic characteristic. Young, black male, who is a business owner & a restaurant manager, was unable to rent or even take control of his own time while being here. Before I continue, I need to state that this was NEVER about the money, but the devotion to JUSTICE & PEACEFUL LIVING.After subletting and finding out that the tenant was illegally doing so, I went straight to management and notified them of the situation. ("Starr" was with his impregnated wife, and stated he needed someone to take over the lease .)Notifying managers was my BIGGEST mistake. I quickly realized that I didn't fit the "criteria" of the people who lived there. Blonde hair, light skin, and a devotion to blessing sex workers. As I looked around frantically hoping they would give me a chance, bbls & fake bodies overwhelmed me, and not that I'm against it, but diversity is nice, no?MOST IMPORTANT: anyways, after realizing the gist of what was happening, getting told prices "tripled because of market", old lease was gonna end early and a whole bunch of bs, I realized the battle wasn't worth it. EVERYDAY while living there staff made me feel as if I didn't belong, it wasn't good for my soul.When I left for a week for mental health, financial, and stability reasons I came back to an empty apartment. 7k worth of furniture, TVs, expensive clothing and shoes (LV Ferragamo & Yeezys) all trashed. No warning. They had my number, I reached out to to EVERYONE, and they waited until I left to throw all of my belongings away. Without a Sherriff and illegally because they KNEW the process to sue them is too hectic and not worth it.They are bullies, and today I have nothing. No clothes, or anything, just square one.If you're a pale old wealthy person who likes young people and want a safe spot to play then this is for you.If you're searching for peace and tranquillity, stay away.Honorable mentions: Balcony views are that of another building. Trash with 2 BIG FANS are always blowing the smell of garbage in your place.Roach infested, literally. And I've sealed off corners in the place, still got in. As if they breed in the walls. Pest control does nothing.They cover all defects with paint, nothing is ever renovated. The smell of dog piss and shit exfoliates your face every time you enter an elevator. It's about the money and even too much of that won't get you blessed with Bayparc's entirety.The one black guy who works there, looks like a runaway slave that's happy he's not picking cotton for the rest of his life.Bayparc I wish I could say, but it really hasn't been a pleasure. Thank you, I PRAY AND HOPE management reads.cjw

Don't spend your time with this Guys! Rude and Disrespectful Staff

Linda is so rude, she shouldn't be on front door ever. If I will have peaple in my team like she is,,,its mean you going down!!

The apartments look nice on the outside. However, the building is infested with cockroaches. They're renovating floors so if your floor is next, expect to get forced out or forced into signing a new lease, even if you just moved in or renewed your lease. Expect to have your rent increased a minimum of $150 every year. Building management is a massive enterprise that will charge you a fee for anything they can think of. But at least the view is nice....

realtors!! do not take your tenants there!! they will steal them right in front of you and you won't be able to say anything and leave with zero dollars!!

The only good things about this place are the location and lobby. I was kicked out of my first apartment because of renovations had to be done on the 10th floor, which I was given no prior indication of such a thing happening. Of course, this was technically in my contract, and I was lucky the building had another open apartment I could transfer to but if they didn't, I would have been out of luck and in a VERY bad situation. The place is FILLED with roaches. I called pest control multiple times. They flushed, set traps, and I cleaned my apartment thoroughly but there was a ridiculous amount of pests all over. The traps would pick up so many roaches there was a layer of them. And they would still be all over the kitchen and bathroom. I believe the air conditioning is linked to the water. So over the summer, when there are water piping issues that clearly management takes their time to fix, AC doesn't work. The amenities are old and faulty. My washing machine once broke down and it and the wall started leaking everywhere and for no reason other than it was old. The service request crew is timely and fast, but the only fix for this flooding was a big fan blowing for literally days and hoping it dried. If you still decide to stay here, they will nickel and dime you for everything. Make sure you mark EVERY single scuff or scratch you see in your place when you move in. Even the smallest little scratch the apartment has, they will charge you absurd painting charges upon move out. Make sure before you sign off on anything, you get all your keys, etc. I was told I would be getting 2 sets of keys, only got one, and never got the second even after asking for them repeatedly. Yet I still got charged for "missing keys" after move out. Keep track of every single thing!!

Please save your money. I thought this place was cute when I first moved there, but it turned into a nightmare. Management doesn't care about you and is very hard to get a response or solution from, my apartment flooded bc the pipes are so old, roaches everywhere, pee stains in hallway carpet, my washer & dryer both broke & it took months of begging to get them to replace them, and they charge you random "utility" add-ons on top of your rent. The only thing nice is the doggie day care.

Do not rent here! This building is infested with roaches! I have spoken to the community manager, Patrick about this and he did not even care or apologize. Very poor treatment to be the community manager. The assistant manager did try to help and find a solution to the issue but honestly no amount of "flushing" will get rid of the roaches. Every time pest control comes you have to take out your ENTIRE kitchen including pots pans and clean all the drawers out as if it was easy to do. Takes around 3 hours to do. Spent all day yesterday doing that for pest control to show up today 4 hours after they were suppose to and them not be able to spray since I was not home and my dog was not tied (never told me to). There are roaches all over my apartment can't even eat in the apartment or store food of the amount of roaches there is. This building should focus its efforts on dealing with this issue rather than investing into its pool and gym which don't get me wrong are great. I have spoken with other tenants and they all seem to have the same issue. The pest control does not help control the situation honestly its so bad you can even see in the picture below there is one INSIDE the kitchen stove. Aimco needs to take this situation into their hands ASAP. This building will not hear the end of this issue from our behalf until they allow me to break the lease or FIX the issue beyond just fumigating it every week cause clearly that is not the solution. Extremely disappointed to find that this "luxury building" or so they claim is infested with roaches.

Do not I repeat do not move here! It's a joke... I've lived here twice... don't know how. They are such a rip. Elevators never work. The WORST part, they charged a $400 fee for "walls" upon moving out with no explanation. This place will do anything for a dollar and they don't value their residents. I'm warning you don't pay for this overpriced unethical building!

All they care about is to steal residents money Rented their for a year , building was under total construction, didn't deliver their commitments upon finishing their construction on the right time.After a month of renewing our lease We got called to change our jobs to Orlando Talked to the leaseing officeres and they provided us with wrong information about how much to break the lease.Sent emails to their community managers But of course they didn't care about us or that we have been a good tenant ,never paid late or created any problems .they only care about stealing your money.We have been paying for an empty apartment for the last three month And we get charged every day I will be taking my legal action against this place .

Beware, scam! Stole my $100 They charge an application fee for apartments that don't exist and then they don't return it. Don't apply.

There is really only 1 word to describe these guys: Crooks. The front office lied to me before I signed a lease that the construction next to the building would not reach my balcony. After i signed a lease the construction went up passed my balcony and i was stuck staring at a wall for 1 year. (seen in photo). The office gave me NO warning this would happen and specifically told me it wouldn't. They lied to make money on the unit. I thought to myself, maybe they didn't know this was going to happen, but surely they'll work with me to find a new unit, bc they screwed up when they told me about the construction. But no. They refused to work with me. They won't reduce my rent, move me to a new place or even let me break my lease without maximum penalty. I've called lawyers and we are working on a class action law suit to sue them. If you're excited about the area like I would look into Melody Tower which is a brand new building a couple streets away. The area is great but this building IS NOT your answer. (In Response to below) I spoke to Jose initially. He's the one that told me there's nothing they can do. Even though, there is an empty unit 3 stories up that I can move into. Crooks.

Do not ever live here. I lived here for 2 years--- the pool was filthy and filled with cigarette butts, the staff was sketchy, the managers claimed some bogus rug damage -- kept my security deposit which I found out they used later to put in wood floors. The never attended to simple requests-- I lived there for 2 months without washer and dryer because management dragged their heels on fixing it. Disgusting place with equally disgusting and dishonest staff.

Worst place ever. Hidden fees. Constant construction.

I currently live in unit 24F and for months my apartment has been infested in roaches. The funny thing is that I can see roaches coming out of the AC ventilation fan, which shows that there is clearly a roach problem in all the building. I had the terminex team come in and do a deep floos and still that has not solved the issue. In addition, my unit has been fumigated various times. Whenever I bring the issue to the community manager named Patrick Mcgary, he just says to submit again a service request. Today they were supposed to come in and they did not. My sister who was there waiting for them said they did not show up. This building management team from Mcgary to the Aimco property manager for Florida called Tanner Sheehan are very good at providing mediocre customer service. I regret renewing my lease with this building. Although I must say the leasing staff from Anthony Wiseman to the cleaning crew are the only positive aspect about this building. If you are looking to rent avoid this place at all cost as all this company wants is to take your money and charge you extra fees under the table. They probably want to make up for the court fees they had to pay Airbnb after they tried to sue them in California. Avoid renting at this place at all cost!

The location of this apartment is amazing, and I'll greatly miss my view of the Biscayne Bay. The place is generally clean and safe as well. Repairs are generally taken care of quickly. Unfortunately, we had to make 12 maintenance requests over our 7 months stay for the recurring issue of our air conditioner not working and the ancient, busted up washer and dryer not working. They were completed promptly though, even though they had to keep coming back every couple of weeks to a month. The package situation and the security people at the front desk are awful. Waiting for the elevators in a relatively newish building is also pretty annoying. The management here is absolutely, 100 percent terrible. Problems with them started with the $100 in monthly fees tacked on to the bill that we were not told about up front. Then came the nightmare move in, where we had no idea where to pull up the moving truck, and the roughly 8 maintenance trucks that were in the way of the moving dock, and the hour delay to get the moving elevator available and the door open. Then a week later there was a bomb scare in the lobby, stuff happens, but we weren't made aware of what was going on until a week later. After that was neighbor noise with loud music until 3am. I couldn't get it resolved with the neighbor, or the management, so I resorted to calling the police (they have better things to do in Miami). That still didn't fix that problem though. I also had a billing issue that cost an additional $100 extra month for the final two months that was never resolved (keep in mind, now I'm paying $200 more than expected per month). I ultimately spoke with the corporate people directly, but some things I guess are better just paying and calling a loss so I don't have to deal with a debt collector down the road. Unfortunately, I had to extend a month and two days, which cost an additional $440. I am dreading the move out situation and have pretty much no expectation of getting the deposit back, given that an otherwise standard fresh coat of paint will cost us roughly $200. I really don't recommend living here.

Avoid!! They will give you the run around and scam you out of money. Don't be fooled by the online pictures. Definitely one of the worst experiences I have had.

I've lived here for several years. Although there have been some improvements to the building, they seem to have been done without any real thought, and are done in a half-assed fashion. For example, the elevator upgrades have not made elevator traffic any better - instead it's a confusing system where passengers are "grouped" together but it's not efficient. The pavers in front of the building are loose, especially right in front of the entrance doorway, so it's only a matter of time until someone trips and falls on them. The ongoing construction (at a painstaking pace) means that construction workers monopolize elevators and the elevators are often filthy dirty. The halls which haven't been upgraded have dirty smelly carpets. The stench from the trash chute circulates through the whole hallway. What idiot decided it was a good idea to install white tile on the floors of a busy apartment building which is dog-friendly? The floors are always so dirty looking, and the cleaning staff just swabs the floor with their mops, spreading the dirt up onto the walls. And there are roaches, so many roaches. Then there are security problems - at night, the front desk staff is often gone for great periods of time, leaving the lobby completely unattended. The homeless people in the area know this, so they can be found sleeping just outside the building, and I've seen them sleeping on the chairs/sofa in the lobby a few times. They also enjoy using the bathroom facilities which are on the first floor, without anyone stopping them. The set up of the front desk, which has no access to the elevator lobby unless the staff jumps the desk or walks all the way around the hallway is just stupid. It has taken this place literally MONTHS to try to install a gate system for residents to enter the parking lot, but it's still not fully operational, so the gates are frequently open all night long, leaving residents' cars vulnerable to break-in. You get nickle-and-dimed to death with extra charges on your bill ("cooling fee," pest control, water, parking, sewage, even a BILLING FEE - that's right, they bill you for the privilege of getting a bill!!!). There is a review here about someone feeding the pigeons on the balcony, and the review said that an email will be sent to all residents asking them to stop. NOPE, no such email was ever sent. If you want to get the A/C filter changed for your unit, (which should be done monthly) you can't just get one from the maintenance staff, you have to submit a request through the on-line portal, schedule a time for them to come and install it. What a pain the neck. I haven't moved out yet, but based on other reviews, I fully expect to be ripped off when I do leave this place.In addition, there are a lot of shady people who have moved in lately - don't be surprised if you get on the elevator and find some big guy looming over young women wearing hooker clothes - looks like human trafficking to me. And don't be surprised if you get on the elevator and it reeks of marijuana, even though this is supposed to be a smoke-free building. I came down early one morning and found a whole congregation of seedy looking people hanging out in the lobby, drinking and carrying on, with the security guard joining in!There are a lot of dogs in the building that are not supposed to be here (pit bulls, german shepherds, huskies, for example) according to the on-line breed restriction list. There should be pet cleanup products stashed on the elevators for when the dogs have an accident - it can happen, but at least then it would be easier for the owners to clean up the mess. A lot of dog owners let their dogs use the bathroom right outside the front door in the landscaping, making the place reek of urine.Also, though this isn't really management's fault, but whether you are on the north or south side of the building, be prepared for a lot of LOUD noise all night, especially over the weekend, as the sounds of some of your obnoxious thoughtless neighbors and nearby dance clubs partying all night long reverberates across the buildings. The building does have a good location, and it's nice that it's close to publix, there is a convenience store downstairs and the gym/pool areas are ok. There is a doggie daycare place which looks awesome if you have a dog. The lockers do make it easy to get deliveries of packages. The maintenance staff is pretty responsive. But these few positives do NOT make up for the huge numbers of negatives at this increasingly low-class building.

Today at around 6pm. My pregnant wife and I are not able to leave our apartment in the 38th floor because the fire rescue shutted down all the elevators for safety reason. Management response to every resident complaint, was they cannot do anything until the following day in the morning after the city inspect the malfuntions of the elevators. Management told everyone to use the staircase no matter age or disabilities. Myself and many people walked their way to their apartments with groceries, children, suitcases, etc. Others couldn't get to their homes at all. Elevators are a big concern to everyone here since they do not work properly, they rarely are working at the same time, and people get stuck very often. After living in this building for several years, it is time to move on. Due to very unprofessional and poor management, today i have decided to not renew our lease. Aimco seems not to care about their residents anymore and I'm not putting my pregnant wife through safety risks. I understand there is a new management in the house now which started a month ago, but that is not guarantee that things are going to get better. I have met 4 diferent managements in 7 years. One worst than the other. Today was the drop that overflew the glass. Under last management my storage was emptied out by mistake by the maintanance employees. The previous GM lied to us and said it was theft. Off course nothing we could do neither the police. We were offered a compensation through the building insurance but we never got a dime. The manager at that moment was Alexis Dimanchi. Entrances are not secure. Garage Gates are left open every time there is a little bit of wind without any guard on post. At least once a week you find security sleeping somewhere in the property including front desk personnel. Pest is another big issue here. Very very unhealthy and unsanituary since they started building the Arias on the Bay condo right next door. I understand the why, i dont understand the methods to solve the problem. Very very poor response. I could go on and i have a big list. I believe I could keep writing 10000 thousand words because we feel very frustrated and hopeless. All I wish right now is to live in a place where my wife and i can carrie our pregnancy without stress and troubles. UPDATE: 05/25/2017 NO ONE CONTACTED US AS REPLIED TO THIS REVIEW BY WHO KNOWS FROM AIMCO. Today a cleaning crew of unknown people to us was sent to my apartment to clean the balcony. By unknown people I mean they are not Bay Parc Plaza regular employees. We received a 1 day notification paper in our unit front door mentioning that a cleaning crew was going to enter our unit on 05/25/2017 from 9.30am to 5.30pm and ask to secure our pet if we had one. Today at 12pm I called management to ask them please and let us know at what time approx. so we could be present due to security reasons (since this is a new management I explained the same reasons mentioned above on this review). Please read the email I have sent to the GM 15 minutes ago. Hi Joe, I'm writing you in reference of the balcony cleaning that was performed today at my apartment. But before, I would like to ask you for my wife's security and mine, that next time you sent a crew of people that we don't know and/or are not employees of Bay Parc Plaza, these are in companion of a security guard. We spoke on the phone 2hrs before they knocked on our door and I have told you that for security reasons and bad experiences we had here in this same apartment, they were not allowed to enter my house if we were not present. And now I have confirmed that they're entering the units without security guards and my concerns are not being taking in consideration by Bay Parc Plaza management. FROM NOW ON, AND FOR OUR OWN SAFETY, NO ONE IS ALLOWED TO ENTER MY APARTMENT WITHOUT US BEING IN THERE UNLESS IT'S AN EMERGENCY. NO PEST EXTERMINATOR, NO MAINTENANCE PERSONNEL, NO GUARDS, ETC. I have an IP cam installed so I will know. Email continues... about the mess they left in my balcony.

DO NOT MOVE INTO THIS BUILDING. WORST BUILDING IN DOWNTOWN EDGEWATER BRICKELL AREA, TERRIBLE STAFF, TERRIBLE ELEVATORS, TERRIBLE RESIDENTS, PETS EVERYWHERE, STAY AWAYYYYYY

Bilu

If I could give no stars I would. Joe is a really nice guy but my experience living here has been terrible. The communication is a huge issue. If I was told accurate information and if construction occurred when it was supposed to I would have had a much better experience. Instead I overpaid in rent for amenities I won't even get to enjoy. Go elsewhere. The last thing you'd want to do is go to work everyday and dread coming home like I did...

Don't let the photos fool you. It's all a facade. It has 1.5 stars for a reason, don't do it to yourself. If you are looking for a quiet comfortable place to live in Edgewater, choose a different property.This place is run by a scammer, Patrick McGarry, and his incompetent team of thieves.Here's a -short- list of my experience in 2 years here:- The building has a massive roach problem. Look at all the other recent reviews here. They will not do anything about it except hope you don't notice prior to signing the lease. Once you sign, congrats! You are now locked into a lease with a family of roaches.- The entire front of the building has a strong odor of dog poop... because of all the dog poop. Good luck enjoying your meal at Pura Vida while you inhale the stench of piss and poop.- There is constant smell of backed up garbage in the hallways from the trash chutes.- You can hear neighbors talking and hear their dogs pacing back and forth all night (probably fighting off the roaches) with the thin walls.- Your tub paint will continually peel and you have to leave your apt for 24hrs for them to fix- Your balcony, if you are unlucky enough to face Aria, will be forever filthy and unusable, coated with a film of dust/dirt from the loud fans located on the ground level. They promised to clean them 4 times during my 2 years there, and never once did the cleaning occur.- There is mold and mildew in the units growing in the closets. They will not do anything about it and it poses a health risk.- They have plumbing issues and when a pipe bursts and floods your apartment, they will use an industrial area fan to blow into your unit from the hallway for days on end, growing more mildew.- Staff constantly comes into your unit unannounced with no explanation and don't even have the decency to turn the lights off before they leave.- They charge residents for electric/water for the building at rates that increase each month, in addition to your own FPL and water. These fees will cost more than your own monthly bills. I lived in a 1BR apartment and paid $30 in FPL, but $50+ in "community electric" fees each month. Same with water. And community tax. And "convenience fees." And parking tax. Expect $200+ unexplained additional fees each month. Patrick will promise "it's another company that charges that -- I will look into it" and will not follow up and will give you the runaround. You will either pay now or pay later with a late fee attached because he will not respond. Contact me via PM and I can show you the invoices.- You will pay move-out fees of $500+ which is not outlined in the lease and will be taken from your deposit. Again, look at other reviews. Read it for yourself.- Patrick will avoid you if he sees you in person because he is an inept manager that is incapable of resolving issues. His mantra is "out of sight, out of mind."- The lobby is renovated, but the remainder of the building is not. There is disgusting stained carpet on all tenant floors except the pool level (10th floor). Don't take my word, take a tour and see it yourself.- Once you realize you made a mistake moving in, you will be charged 4 months rent if you attempt to move out early, plus all community fees for months you didn't even live there. Read other reviews for evidence of this.- You will wait 10-15 mins for the elevators daily because they are constantly out of service and functioning improperly.- There is always pee in the elevators. Likely from the homeless and dogs.- That said, there are homeless people that sleep around the front door.- The gym is nice!- The "automated" parking system works maybe 2 days out of the week. On the remaining days, expect to be late for work while you wait 15 mins for the cars in front of you to incessantly push the button and wait for a concierge that is never at the desk for assistance.- The visitor parking fees are astronomical. After 2 hours you will be charged $25. And $50 for a lost ticket.- After 2 years of living here, there is still constant construction ongoing and unkept promises of amenities.- Concierge is always rude, unhelpful and clueless and Patrick has been caught instructing them to call the police on tenants. They did mention they don't blame me for moving out when I was leaving though. That was comforting.- They will mistakenly tow your car without notice even if you are a paying resident.- When you move out, they will provide you with a list of fees you will be charged (only if you ask) after having been informed you won't be getting your deposit back.- You pay "community fees" from +3 months in arrears that you never agreed to.- They will not provide you with a move-out inspection.Pay close attention to the damage control from the "community manager" here on every negative review and that will tell you everything you need to know. They send constant e-mails to residents to fill out positive reviews for them because they can't afford to lose their money trap.

The only good things about this place are the location and lobby. I was kicked out of my first apartment because of renovations had to be done on the 10th floor, which I was given no prior indication of such a thing happening. Of course, this was technically in my contract, and I was lucky the building had another open apartment I could transfer to but if they didn't, I would have been out of luck and in a VERY bad situation. The place is FILLED with roaches. I called pest control multiple times. They flushed, set traps, and I cleaned my apartment thoroughly but there was a ridiculous amount of pests all over. The traps would pick up so many roaches there was a layer of them. And they would still be all over the kitchen and bathroom. I believe the air conditioning is linked to the water. So over the summer, when there are water piping issues that clearly management takes their time to fix, AC doesn't work. The amenities are old and faulty. My washing machine once broke down and it and the wall started leaking everywhere and for no reason other than it was old. The service request crew is timely and fast, but the only fix for this flooding was a big fan blowing for literally days and hoping it dried. If you still decide to stay here, they will nickel and dime you for everything. Make sure you mark EVERY single scuff or scratch you see in your place when you move in. Even the smallest little scratch the apartment has, they will charge you absurd painting charges upon move out. Make sure before you sign off on anything, you get all your keys, etc. I was told I would be getting 2 sets of keys, only got one, and never got the second even after asking for them repeatedly. Yet I still got charged for "missing keys" after move out. Keep track of every single thing!!

ABSOLUTELY AVOID!! AND ALSO AVOID GIVING THE DOWN PAYMENT TO MAIDEL, IF SHE ASKS YOU, BECAUSE WE HAVE BEEN ASKING FOR THE $700 DOWN PAYMENT FROM MAIDEL FOR TWO WEEKS, BUT SHE HAS DISAPPEARED AND DOESN'T EVEN RESPOND TO EMAILS AND THE PHONE ANYMORE! THEY ARE INCORRECT AND REALLY NOT SERIOUS!

There's a woman who lives on the 17th floor with a large breed dog who she's been abusing, hitting, smacking. There is a video that's gone viral all over the Internet. management is doing nothing to save the dog, neighbors are doing nothing to save the dog. ( The exception of the one who shot the video) please someone intercept the continued abuse of this poor animal and get this woman prosecuted for animal abuse. She lives on the 17th floor. I posted her photo.

Lived there for a year. Management is friendly and I guess they do the best they can but my next door neighbor smoked almost everyday inside his apartment, which is "prohibited", complained multiple times and nothing happened. Eventually, the other neighbors left as well. No teal screening on the residents other than "financial" apparently. There were multiple crimes, dealers and other shady stuff happening. And if that wasn't enough, people let their dogs poo and pee in the motor lobby which makes the main entrance stink and completely disgusting. Again, management is friendly but living there brought more problems than peace of mind

Absolutely terrible. Paid my application fee. Paid my $750 deposit. Got approved however decided to go with a different complex. I have been on the phone with the location and their corporate office trying to get my deposit back. I have an email from Yvette Ortiz stating it will take 1-2 business days to hit my account(This was from 10 days ago). NO ONE WILL CALL ME BACK. ALWAYS GET PLACED ON HOLD WITH NO ONE COMING BACK ON THE LINE. Very shady business. Nice complex, but would never do business with people like this. All I want is my deposit back!

They are too expensive

Having lived here nearly 2 years, it has been one of the worst experiences of any property I've stayed on. Previously living on an Aimco property, I should have known what to expect: poor guest/management relations, elevators always broken down, numerous expenses including "clean air" ( when it smells like an 90's hotel in the hallway) and ridiculous rent for having noise in the building constantly. I personally work nights, sleep into the afternoon, and with floors being redone and construction starting merely after I get a chance to fall asleep, my days are long and tiring. Having to pay nearly 1800 a month, including 100 a month for my support animal, I find this building to be ludicrous on the charges/guest satisfaction. The building management do not respond promtly. My a/c was out for 3 days, and not even an apology, or any attempt to compensate for an amenity i pay..also cooling charges and utility charges for the building?? Why should that come out of our pockets to pay for the business expenses? Every operating business has those expenses, but you dont see us getting charged to go into publix and paying their electric bills, except for the purchases we make I.e our rent. The maintenance staff are all kind, but with one only speaking english, it very much limits to just him in any situation I need, without frustration. The day I moved in, my mother got knocked out and rolled down the gate entry after following valet attendant to retrieve something out of her car, and the gate came down on her head. One thing after another, and that definitely was not a great way to start my loving experience here. I Will not be resigning a lease, nor will I recommend anyone to live on an Aimco property.

Lived in this roach hotel for 4 years, wasn't as bad when I first got there, but progressively got worse. When I first moved in, there was black mold in the vents, the building ignored and deflected 5 attempts to bring this up. Even with multiple attempts with pest control, there were always roaches. They used to have a front desk like all other towers in Miami, but decided to remove it. Elevators worked 50% of the time with the exception of maybe 1-2. I've been moved out now for 2 weeks and still trying to get my security deposit back. My neighbor had his car stolen from the garage and he was one of 7 that I had heard about. DO NOT live here unless you can get them to come off the rent price by a lot. Whoever reads this review from Bay Parc, please contact me with how to get my security deposit back.

SERIOUSLY DO NOT RENT HERE!! I spent two years renting at Bay Parc Plaza and it was definitely not worth it. Like most of us, Bay Parc Plaza seems to be a great find until you move in. My main issue with Aimco and this community are the ridiculous hidden charges that are not explained to until you get your first rent statement. The charges seem to be never ending. The elevators are frequently down, hot tubs consistently broken, gym equipment out of commission for weeks at a time, etc. I have moved out and received my final statement and being charged nearly $200 additional for a scuff mark on the wall. Seriously?!? And when you contact the corporate office, you have representative talk to you in such a disrespectful manner. The best part of my experience living in this community was the experience of working with Yvette, the Assistant Property Manager. She is absolutely a pleasure, professional, and reliable.

Bugs IN The Walls, Crime, Unfriendly Staff, Old Building, Floods, HIDDEN FEES... I could go on. The worst building I have ever lived in. For what you will pay at Bay Parc you can live at newer buildings close to Margaret Pace. Camila (the Property Manager) is rude and that works its way across the entire building. A few of the other team members are kind, but there is only so much they can do. Don't do it! Do your research and see how this building does not take care of problems they have had for years.

DO NOT MOVE HERE!!! It is a dangerous community. There have been several break-ins both in the garage and in the apartments. Building has no security, no cameras, and the team will do nothing to assist you in the case of an emergency. The community regularly lies about the events that occur when telling the residents do diminish how bad things actually are.

There are some problems with communication at this property. I have scheduled and received confirmation and reminders on 3 virtual tours. This property was a no-show on all 3. I have left 5 voicemails - never received a single response or call back. I have called 6 or 7 times - and rolled to voicemail on all occasions. The only time i can get a response is by messaging - I believe it's a BOT because i get scheduled for a virtual tour - but nobody ever shows up. I can't comment on what the experiences of the residents are - but attempting to lease here is a monumental challenge. I've contacted Aimco's corporate office for assistance. We shall see if they are any better.

Scheduled an appointment for tour and my tour was canceled 5 min before arrival. The reason was " we don't have model apartments " , than I asked about tour just for amenities and building... I also was not able to do that!! THANK YOU SO MUCH LEASING OFFICE FOR THE TOUR. By the way , It was ANTHONY with who I was speaking. He said he gonna send me a videos or pictures of apartments. Soo what , I got NOTHING. Means Leasing office staff do not care about people who live there. It is not a cheap place but Leasing staff behave like they work in highway 1 star hotel for people who spend 1 hours with......... thats all. Thank you. Hopefully, you not gonna delete that review and people will be notified .

Terrible. Dont move here.

I was visiting the bay parc facility and the dirty corner bathrooms in a dusty corridor were a shame that the cleaning service is of very poor quality for such an elegant place.

I've been in this building for a while now and while I have no complains about the facility I am so disappointed in the staff-especially front desk. After I greeted her politely and asked her a question she cut me off without letting me finish and waved her hands in my face as to quiet me....RUDE! In our brief encounter she had her hands in my face, pointing at me and even raised her voice. I'm not sure what business they are running here in Bay Parc but I am outraged. This is not the first time I see this particular woman have an attitude. I wish management would do a better job in training+hiring because that is absolutely unprofessional and unacceptable. I don't even write reviews- I created a yelp account with the sole reason of writing this because it was so awful.

Bay Parc or Bay Shart? Living in Bay Parc was really bad, like a shart. The pictures, quickly raising rental rates if you don't sign lease on the spot, and a well coordinated tour by leasing agents will put you at ease and you may even sign a lease. That's when the unexpected shit happens.I signed a lease for Lanai #1, monthly rent was over $3,300 and daily I woke up to shit, piss, broken bottles, and trash covering the entire lanai. Much of the valuation of the property was clearly due to lanai and location which were/are completely unusable.Lanai #1 was not registered as an address during remodel. It took me months to be able to get mail because the address didn't exists virtually. We were eventually able to solve after working with USPS directly. This all occurred after representatives from Bay Shart registered multiple changes of address in my name without my will while trying to solve. Elevators never all function and the front entrance is almost always covered in dog urine and waste. The produce brought in for Pura Vida sits on the ground where dogs pee early in the morning. Roaches are in the walls. I served a 7-day notice to cure on Bay Shart and Regional Mgr Tanner for above named issues, He said he would allow us to leave with no lease break. Carlos was brought in and we gave him a chance to fix it, by being patient the rules somehow changed and Tanner made the decision I needed to pay a lease break fee. I think it says volumes when you realize I willfully paid 3k in lease break fees, the cost of movers, and took on the inconvenience of the move to simple get out of there. From a leadership perspective the place is a joke. "Patrick" is still on half the correspondence they send out. Carlos has replaced him - he says he's been told he manages properties like they're the Ritz Carlton (he doesn't) and Tanner at the regional level whose total ineptitude made me feel incredibly solid about shorting Aimco stock. Save yourself the time and stay away!

My place was robbed, thousands of dollars of valuables including laptops and musical instruments. I could barely get a response from building management besides being given my renters insurance information. I was never allowed to see cameras as robbers managed to get past 24 hour security guards and cameras in every elevator.

Its not the place you see on web, it is fake, and for sure itsnt a good building to live.

Worst experience I've ever had in a building, now that I read the reviews I realize I'm not the only one who hates living here. The experience with customer service is good before signing the contract, once you sign it is as if you did not exist, the elevators never work, you have to wait 20 minutes to go up or down, the apartment did not have points to turn on the light, I had to buy lamps for every corner of the house and as if that were not enough they limited my visits. The view is very nice and the pool is the same, but they are not worth the rent here.

Better off at Quantum of the Bay (1900 North Bayshore Drive). They are more professional than these people.

Disorganized and dishonest. Had an appointment booked days in advance where I clearly expressed my needs. Got to the appointment and was told it was a no go after sitting and waiting and hearing talks about pest control coming in on Thursdays.

All they care about is to steal residents money Rented their for a year , building was under total construction, didn't deliver their commitments upon finishing their construction on the right time. After a month of renewing our lease We got called to change our jobs to Orlando Talked to the leaseing officeres and they provided us with wrong information about how much to break the lease. Sent emails to their community managers But of course they didn't care about us or that we have been a good tenant ,never paid late or created any problems .they only care about stealing your money. We have been paying for an empty apartment for the last three month And we get charged every day I will be taking my legal action against this place .

While I do not blame the leasing agent, my experience at Bay Parc was absolutely terrible. My appointment window was triple booked, with another person waiting, while the leasing agent was with yet another person who was late because of a "medical emergency," but was still there, again, not her fault, she has to accommodate if someone is late. After an email inquiry, text message conversation AND phone call, the staff still was not aware of my needs as a potential resident - the same questions were asked again when I arrived. I drove an hour to my appointment, and was told to park in "future resident parking" in which there were no open spots, so I had to park in a 15 minute "delivery only" space, but the leasing agent let them know not to tow or ticket my car. That was a worrisome beginning to the visit. I attempted to navigate myself from the parking garage to the Lobby, with no signage or elevator buttons denoting the lobby. Upon arriving in the lobby, I did not know who to approach to let the leasing agent know I was there. Eventually, I asked someone standing at a podium, and she pointed me to the leasing agent sitting at a table with another person. After waiting a few minutes, I approached her and apologized for interrupting, but wanted to let her know I was there for my appointment. She apologized and said she'd be with me shortly. I waited 45 minutes - and was late for another appointment because of it - to be shown a completely gutted apartment while the agent described what the unit would eventually look like. I did not see an empty unit, or even a model unit and was surrounded by workers in what was a potentially dangerous environment with wires, pipes, screws, nails and metal for someone to walk through, at one point inadvertently kicking a piece of metal that was on the floor on the way to the gutted apartment. I then learned that there were no apartments available anyway, at least until July and the agent could only provide limited information on the actual unit coming available in July. The lobby was crowded, I was dodging maintenance workers, cleaning crews mopping with no regard for the people around them, ladders and packs of small dogs all being walked around together. There was no front desk, no leasing office, the leasing agent was just at a table in the lobby and had no office, with no eye out for her next appointment, as she was with someone. I was privy to a conversation of a resident inquiring about her emergency request for maintenance over a weekend due to a water leak, in which the staffer at the podium was nice about her request, but had no record of it in their system, while the tenant reiterated that she submitted it. When I asked the leasing agent if the lobby was always like this, she said that it was a unique community with young, active people who love this type of atmosphere. I am 37, I am young and active - I cannot see how anyone would find this experience positive unless they don't care about where they live and just want a place. The lobby from front to back was like the Port Authority terminal in NYC. Upon leaving, I was charged a $2 fee for parking in "future resident parking." The $2 fee doesn't bother me, what bothered me was that after a disastrous experience and thinking I'm coming in as a welcomed guest and "future resident," I had to take any action just to leave the place. The leasing agent said she was working to fix the signs in the garage and lobby, but the building has much bigger issues that need to be addressed. I'm sure the apartments are nice, unfortunately I wasn't able to see one after driving an hour and waiting 45 minutes, but overall the experience was enough to make me never go back there again.

I sent in an application to this property and after it was approved (after checking my credit score, employment record, etc), I received a call from the leasing office to inform me that the apartment I applied for was not available, and that there were others available for $800 more than what I was quoted. In addition, I paid $1100 for the deposit for the apartment, but only received a receipt I would be refunded for $1000 (as in $100 application fee was not going to be refunded). To summarize, I was scammed for $100 for an application for an apartment that does not exist... I called the leasing office multiple times, plus texted the leasing manager, but was ghosted by all.

Don't let the photos fool you. It's all a facade. It has 1.5 stars for a reason, don't do it to yourself. If you are looking for a quiet comfortable place to live in Edgewater, choose a different property. Here's a -short- list of my experience in 2 years here: - The building has a massive roach problem. Look at all the other recent reviews here. Once you sign, you are now sharing an apartment with a roach community. - The entire front of the building has a strong odor of dog poop. - There is constant smell of backed up garbage in the trash chutes. - If you're unlucky and get loud neighbors, you can hear them talking and hear their dogs pacing back and forth all night with the paper thin walls. - Your balcony, if you are unlucky enough to face Aria, will be forever filthy and unusable, coated with a film of dust/dirt from the loud fans located on the ground level. - There is mold and mildew in the units growing in the closets. They will not do anything about it and it poses a health risk. - They have plumbing issues and when a pipe bursts and floods your apartment, they will use an industrial area fan to blow into your unit from the hallway for days on end. - Staff constantly comes into your unit unannounced with no explanation and don't even have the decency to turn the lights off before they leave. - You will pay for the lights and water for the building at rates that increase whenever they see fit, in addition to your own FPL and water. These fees will cost more than your own monthly bills. I lived in a 1-bedroom apartment and paid $30 in FPL, but $50+ in "community electric" fees each month. Same with community water. And community tax. And convenience fees. And parking taxes. And other fees you can't dispute. Patrick will not explain why, but he will promise "it's another company that charges that -- I will look into it" and hopes you forget to follow up. Stay on him like a hound for any resolution, but expect him to give you the runaround. You will either pay them or you will pay them with a late fee attached because he will not respond. Contact me via PM and I can show you the invoices. - You will pay move-out fees of $500+ which is not outlined in the lease. - Patrick will purposely avoid you if he sees you in person because he is a childish and inept manager that is incapable of resolving tenant issues. - The lobby is renovated, but the remainder of the building is not. There is disgusting stained carpet on all tenant floors except pool level. Don't take my word for it -- ask for a tour and see for yourself. - After a few weeks when you realize you made a mistake moving in, you will be charged 4 months rent if you attempt to move out early, plus all community fees for months you didn't even live there. - You will wait 10-15 mins for the elevators daily because they are constantly out of service. - There is always piss in the elevators. - That said, there are homeless people that sleep around the front door. - The "automated" parking system works 2 days out of the week, but on the remaining days you will probably be late for work while you wait 15 mins for the cars in front of you to incessantly push the button and wait for a concierge that is never at the desk for assistance. - The visitor parking fees are astronomical. After 2 hours you will be paying $25. And $50 for a lost ticket. - After 2 years of living here, there is still constant construction ongoing and unkept promises of amenities. - Concierge is always rude, unhelpful and clueless and Patrick has been caught instructing them to call the police on tenants. - They will mistakenly tow your car without notice even if you are a paying resident. - When you move out, they will provide you with a list of fees you will be charged (only if you ask) after having been informed you won't be getting your deposit back. - Most of the fees are community fees from +3 months in arrears that you never agreed to. When you ask for an explanation, one will not be provided - They will not provide you with a move-out inspection.

Unfortunately, the dog owner residents often allow their dogs to urine and poop in the common area (see photo). It was disgusting and the whole corridor reeked of the stink. I have seen this multiple times and have written to the building management about it three times, but they did not take concrete action. Moreover, the Luxer locker system is outrageous. We need to pay $75 a year for it. FedEx always fails to put the packages into the lockers properly. They just randomly put it into a locker and don't generate an access code for it, and most of the lobby staff didn't care (all except a very nice guy called Chris, who always helped me locate my package if it happens and he's on duty). I once couldn't locate my grocery delivery for 5 days because the staff on duty refused to help me with opening the lockers to check which one it was placed in. Of course, the grocery went bad and I had to toss it.

There is a video from your apartment complex of a woman beating her dog on the balcony! How can this kind of behavior be tolerated?! Disgusting!

I'm placing pest control request almost every months and no one is coming... keep saying yes we will just to make me quiet!!!! I'm soo upset with this management. Again cockroaches everywhere !!! Insane

For current residents, take screenshots when you pay online every month. They would claim that you haven't paid some old rents when you move out. They would insist on that when you tell them there is a mistake. It seems they're just trying to get some extra money. They would remove some amounts from the bill if you try hard. It's the worst move-out experience I have ever had in my life.