Bay Parc Plaza Apartments

Bay Parc Plaza Apartments Reviews


Bay Parc Plaza Apartments located in 1756 N Bayshore Drive, Miami, Florida 33132, United States there are many issues and complaints with this community/location, scroll down to the reviews section to see the true reviews for this location

1.2182
Contact Information for Bay Parc Plaza Apartments
1756 N Bayshore Drive, Miami, Florida 33132, United States
Phone Number
Website URL
www.livebayparc.com
Year Built
2000
Total Units
474
Location
Detailed Information for Bay Parc Plaza Apartments

Exercise extreme caution when considering properties listed by the horrible company “AIR Communities” on rental platforms. While their promotional visuals might appear enticing, prospective tenants should be forewarned of a multitude of hidden fees. Beyond the baseline rent, there are significant charges for amenities such as parking, water, and mail services, which often require an additional subscription. The following are crucial observations derived from reviews by past tenants across multiple platforms. It is imperative that you review these insights meticulously to avoid potential regrettable experiences.

Here is 20 reasons why you SHOULD NOT! consider moving into Bay Parc Plaza Apartments:

  1. Overpriced Rent and Hidden Fees: Rent increases after the initial lease period, with additional hidden fees for minor wear and tear and strict move-out notices leading to high charges.
  2. Poor Noise Insulation: Residents report noise from neighboring apartments, nearby construction, and external disturbances at various hours.
  3. Unmaintained Common Areas: Common spaces are often dirty, non-functional, and inadequately maintained, such as underheated hot tubs.
  4. Lack of Safety and Security Measures: Instances of theft, car break-ins, frequent elevator incidents, and the absence of security cameras and personnel are concerning.
  5. Delayed Maintenance Requests: Slow responses, prolonged repair times, and questionable quality of repairs lead to repeated issues.
  6. Unfriendly Management and Staff: Management is seen as unresponsive and rude, with negative experiences reported with specific staff members.
  7. Poor Quality of Appliances: Malfunctioning and outdated appliances in the apartments.
  8. Insufficient Heating/Cooling: Ineffective heating and cooling systems, with complaints about associated costs.
  9. Difficulties in Package Delivery: Inconsistencies in delivery, with packages being stolen or misplaced.
  10. Unpleasant Odors and Pest Issues: Persistent odors and reports of pest infestations.
  11. Insufficient Parking Spaces: Limited parking availability and reports of car thefts.
  12. Inconsistent Internet and Wi-Fi Connectivity: Frequent internet disconnections and slow speeds.
  13. Unsuitable Environment for Children and Pets: Concerns about safety for children and strict pet policies.
  14. Elevator Malfunctions: Persistent issues with broken and small-capacity elevators.
  15. Structural Issues: Uneven floors, poor quality materials, and older styled windows allowing wind entry.
  16. Strict and Inconvenient Policies: Strict visitor policies and inconvenient rules, such as smoking restrictions.
  17. Misleading Representation: Discrepancies between the advertised and actual living experience, with suspicions of fake positive reviews.
  18. Loss of Personal Property: Reports of personal property being stolen during maintenance visits.
  19. Inadequate Space: Apartments perceived as smaller than presented, with limited space in communal areas.
  20. Lack of Communication and Transparency: Failure to communicate changes in policies and unresponsiveness to communications.

It’s essential to keep these points in mind and possibly look for other rental options that provide not just a decent apartment but also a pleasant overall living experience.

Read these comments below with caution before you make your decision!

Reported Hazards for Bay Parc Plaza Apartments
Dog Poop
Roaches
Urine
Mold
External Links for Bay Parc Plaza Apartments
Our website exposes the deceptive practices of AIR Communities. We link to external reviews on Google Reviews, Yelp, etc. but caution against trusting 5-star ratings. Many are the result of incentives for positive feedback, not genuine tenant experiences. We advise focusing on reviews of 3 stars or below for a real picture of these properties. Beware of manipulated ratings and seek the truth in the more critical, honest feedback

Reviews for Bay Parc Plaza Apartments
Review Rating
1.2182
5 stars
0%
4 stars
0%
3 stars
7%
2 stars
6%
1 star
87%

Your Voice Matters! If you’ve faced challenges with your living conditions on Bay Parc Plaza Apartments, from maintenance issues like mold, leaks, or pest problems to any other concerns, we encourage you to share your story. Your honest reviews not only help others make informed decisions but also shine a light on the need for better management and living standards. Let’s work together to make the community safer and more accountable.

Showing 1 - 100 of 182
1.0
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HORRIBLE - RUN AWAY NOW! You come to this place and think "oh this is nice for the price" then you move in and reality hits. The walls are paper thin, the hallways are hot and stink, and there is constant hammering and drilling everyday. This is in addition to the hidden fees you are going to run into. All the hidden fees add up to be at least $100. Yes, they charge a cooling/air conditioner fee. So no matter what they tell you the price at the leasing office, it is a lie. Don't even consider trying to have a pet or a parking space. They will nickel and dime you for every single thing they can. They expect a 60 day move out notice in writing and will charge you well over $2300 per month regardless if you live there or not. The hot tubs are never hot and alarms in the building are constantly going off, shutting down the elevators. I have heard people banging and screaming inside the elevators from being trapped 5 times since living here. The Opera tower, which is directly beside Bay Parc Plaza also has constant alarms going off that you will hear while sitting on your couch or usually laying in bed trying to sleep. The leasing reps will not help you or work with you at all about the constant noise or any issues you may have. The leasing office told me there was no legal limit on how much they can charge for their apartments so they can charge us whatever they want. They will send you to corporate office, which never answers their phone. No one stays here for long and you will see why. Be prepared to be completely robbed of every penny they can get from you. It is only a matter of time before this place has a class-action lawsuit against them for the hidden fees and horrible treatment of their residents.
1.0
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So Yelp removed my review of Bay Parc. They say it was offensive! Offensive for only telling the truth roach infested building. What suckers. This is not defamation.
1.0
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Update: THEY CAN 'LEGALLY' ADD FEES AFTER YOU'VE SIGNED THE LEASE! I've been in this lease for over a year and just now there is an EXTRA $540.00 a year for parking when we already pay $100 per month for parking. We got two weeks notice that our vehicle would be towed if we did not get registered for the updated parking bullshit fees that add an extra $45 per month for parking. Seriously, do not waste your time living here. I've lived here two years now and it is such a waste of money. Not worth it at all; looking forward to moving next fall. (If it was at all possible for me to move after the first year I would have in a heartbeat). Elevators are always broken (such fun walking up 38 flights of stairs with a puppy, groceries, and purse), ridiculous arbitrary charges every month that constantly fluctuate, rent prices are through the roof even though this is the most run down building in the area, hot tubs never work, internet in the lounge is garbage (I've reached out multiple times to ask for this to be fixed...glad to see all those charges I pay are going toward nothing), gym is made up of odds and ends pieces- most of which are broken, the list goes on. In short, you are better off renting from literally anywhere or anyone else than Bay Parc. It's livable, but the frustrations are just not worth the trouble.
1.0
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DON'T DARE MOVE INTO THESE APARTMENTS. IN LESS THAN TWO MONTHS I WAS ROBBED 3 TIMES. THEY OPENED MY CAR TWICE AND THEY JUST STOLEN MY MOTORCYCLE. THIS IS UNACCEPTABLE. THERE IS NO SECURITY. THE SAME POLICE TOLD US THAT THEY HAD ARRESTED 20 PEOPLE WHO LIVED THERE. THE WORST PLACE IN MIAMI TO LIVE.
1.0
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Don't move here. I am a real estate agent in the area and have heard HORROR stories from residents. Also, building was acquired by a large private equity comopany- Blackstone earlier this year. They have now been issung false collection notices to previous tenants as well as people who never lived in the buildings but applied and management had their social security information. Google Blackstone AIR communities. I never write reviews on apartments, or at all for that matter, but I am disgusted to see what they have done to my clients. Beware of this company. It is not normal for a rental building to charge a $850 application fee- RED FLAG!!
1.0
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I don't recommend this place to live.
1.0
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Moved in because the amenities and the view were so inviting. We had a pretty horrible experience. We didn't find the reviews on Yelp till after we had moved in but I have read through the negative reviews on here and we experienced mostly everything that people are talking about, and more. For example walking into an elevator with a pool of blood on the floor because someone got stabbed in it. Roaches, dog shit and piss everywhere, loud music at all hours..they raided someone's apartment while we were there and the SWAT team set off a smoke bomb that shook the whole building. We ended our lease early, and they held the full deposit - still totally worth leaving. I wouldn't let anyone I care about live here.
1.0
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There are some problems with communication at this property. I have scheduled and received confirmation and reminders on 3 virtual tours. This property was a no-show on all 3. I have left 5 voicemails - never received a single response or call back. I have called 6 or 7 times - and rolled to voicemail on all occasions. The only time i can get a response is by messaging - I believe it's a BOT because i get scheduled for a virtual tour - but nobody ever shows up. I can't comment on what the experiences of the residents are - but attempting to lease here is a monumental challenge. I've contacted Aimco's corporate office for assistance. We shall see if they are any better.
1.0
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TERRIBLE EXPERIENCE, WORST PLACE EVER, DON'T RENT HERE!!!!!! I would like to share several inconveniences that my wife and I have experienced at Bay Parc Plaza right after we moved in. To list a few: - No Pool Access We have no pool access or Jacuzzi - right in summer time they offer the Flamingo pool, but it's just a bother, go to front desk, count amount of people (8 top), ask for bracelets, use your time and gas to drive through the traffic to south beach and pay 10 dollars for valet parking; so can't actually count that as an amenity they currently have. - Elevators Issues They get stuck all the time Long wait for elevator Cleaning personnel and contractors use the regular elevators one instead of service elevator to move cleaning equipment and heavy machinery, making it very uncomfortable to use. - Garbage Disposal Issues Sometimes the stench of the garbage disposal on the hall is really strong making the transit very unpleasant. - Gym Issues They build a temporary gym with only a few equipments, it's way too small and the working hours makes (6am-10pm) it inconvenient to use for working late people like myself. Movie Screening issues. Not available. Basketball Court issues. Not available. - Lobby Issues They have no lobby - just some improvised space, but only now, after 2 months without any. - Building Entrance Issues Blocked due to another construction - Construction blocks visitor entrance and parking entrance with heavy equipment. Also, cars block entrance because they have to do a u-turn since the other entrance is blocked. - Garage Gate Issues. Get stuck, all the time. - No Cleaning of Construction facing side The scheduled cleaning of the balcony was performed by 3rd party and didn't clean at all. No one supervised the task. On top of all of these inconvenience above... - No Clubhouse - No Sauna - No Spa We feel so deceived and cheated in the worst way possible. We personally agree on the renovations being done in the building but we believe the way this is being executed is very unacceptable. The updates are being done at the residents expense. No planning just an entire building inoperable and severely inefficient for their benefit only. The truth is that you will be paying for all the amenities without having access to none. They all have very good understanding of what's going on with the building which it only makes it more shocking and alarming the way they don't care about the service and convenience of the residents. My wife and I personally met Tanner Sheehan, The Regional Property Manager II, he tried "to help us" by giving us 1 month free rent and 2 months free parking, 2 weeks after we agreed he just text me saying that agreement couldn't be done and that I have to let them know 60 days in advance if we were to move out. They JUST DON'T CARE ABOUT YOU!!!! Everything mentioned above is completely unacceptable, especially for the amount of money you would end up paying each month. Gabriela & Mauricio
1.0
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Its not the place you see on web, it is fake, and for sure itsnt a good building to live.
1.0
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They are too expensive
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I lived there for a year and a half and i have mixed emotions from this place : CONS: (a big one) ROACHES (is a 12 year old building a bit old for the area, still regularly i call the pest control and i did the " whole process"and They couldn't get rid of the roaches. Set traps. Fumigation blah blah.. NO EXCUSE Rent/Price: for the same money you can live on a newer place nearby lots of competition around. Regional manager : Not Good. Not polite Property manager: No comments.... Art galeria : waist of space . From bad to worse is not even ART. Structure: There's a new building on the north side (AREA on the bay) so from the 7th floor to the 16th your VIEW will be a WALL. PROS: LOCATION: everything Is close. I love the area Good maintenance team. the website is easy to request for maintenance issue and pay the rent. Good selling team: Anthony and Charlie, Michelle are amazing. Very helpful knowledgeable and down to earth guys. Good cleaning team. Structure: New pool and deck. Amazing view of Margaret pace park. Elevators were an issue but they corrected that New gim And Pool table . Is a smoke free place they say (but my neighbors always smoking weed and people smoking on the parking ) Property manager: NOT GOOD Security team: very good people from the morning to the girl from overnight. But managment they are not fair with them. they fire them, come and go. Like baby diapers I saw good security people let go. Aimco: i had a problem they didn't solve it. Late fee that did not apply. CONCLUSION: If you are OK with ROACHES and you want to live in a overpriced building is your kind of place.
1.0
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I currently live in unit 24F and for months my apartment has been infested in roaches. The funny thing is that I can see roaches coming out of the AC ventilation fan, which shows that there is clearly a roach problem in all the building. I had the terminex team come in and do a deep floos and still that has not solved the issue. In addition, my unit has been fumigated various times. Whenever I bring the issue to the community manager named Patrick Mcgary, he just says to submit again a service request. Today they were supposed to come in and they did not. My sister who was there waiting for them said they did not show up. This building management team from Mcgary to the Aimco property manager for Florida called Tanner Sheehan are very good at providing mediocre customer service. I regret renewing my lease with this building. Although I must say the leasing staff from Anthony Wiseman to the cleaning crew are the only positive aspect about this building. If you are looking to rent avoid this place at all cost as all this company wants is to take your money and charge you extra fees under the table. They probably want to make up for the court fees they had to pay Airbnb after they tried to sue them in California. Avoid renting at this place at all cost!
1.0
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This place is horrible. Cars being stolen every night. The property manager Camilla is very rude and hides from residents when she needs help. There is also an employee named Aaron from Nfc Amenity. He always smelled like alcohol when you approach him and he would ask personal questions that is uncomfortable. I think they got rid of him which is a + for the building but still the other issues such as theft. A property manager who is a narcissist and very rude, and a vendor company that hires anyone and doesn't pay them on time ( nfc ). This place needs to change
1.0
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I've lived here for several years. Although there have been some improvements to the building, they seem to have been done without any real thought, and are done in a half-assed fashion. For example, the elevator upgrades have not made elevator traffic any better - instead it's a confusing system where passengers are "grouped" together but it's not efficient. The pavers in front of the building are loose, especially right in front of the entrance doorway, so it's only a matter of time until someone trips and falls on them. The ongoing construction (at a painstaking pace) means that construction workers monopolize elevators and the elevators are often filthy dirty. The halls which haven't been upgraded have dirty smelly carpets. The stench from the trash chute circulates through the whole hallway. What idiot decided it was a good idea to install white tile on the floors of a busy apartment building which is dog-friendly? The floors are always so dirty looking, and the cleaning staff just swabs the floor with their mops, spreading the dirt up onto the walls. And there are roaches, so many roaches. Then there are security problems - at night, the front desk staff is often gone for great periods of time, leaving the lobby completely unattended. The homeless people in the area know this, so they can be found sleeping just outside the building, and I've seen them sleeping on the chairs/sofa in the lobby a few times. They also enjoy using the bathroom facilities which are on the first floor, without anyone stopping them. The set up of the front desk, which has no access to the elevator lobby unless the staff jumps the desk or walks all the way around the hallway is just stupid. It has taken this place literally MONTHS to try to install a gate system for residents to enter the parking lot, but it's still not fully operational, so the gates are frequently open all night long, leaving residents' cars vulnerable to break-in. You get nickle-and-dimed to death with extra charges on your bill ("cooling fee," pest control, water, parking, sewage, even a BILLING FEE - that's right, they bill you for the privilege of getting a bill!!!). There is a review here about someone feeding the pigeons on the balcony, and the review said that an email will be sent to all residents asking them to stop. NOPE, no such email was ever sent. If you want to get the A/C filter changed for your unit, (which should be done monthly) you can't just get one from the maintenance staff, you have to submit a request through the on-line portal, schedule a time for them to come and install it. What a pain the neck. I haven't moved out yet, but based on other reviews, I fully expect to be ripped off when I do leave this place.In addition, there are a lot of shady people who have moved in lately - don't be surprised if you get on the elevator and find some big guy looming over young women wearing hooker clothes - looks like human trafficking to me. And don't be surprised if you get on the elevator and it reeks of marijuana, even though this is supposed to be a smoke-free building. I came down early one morning and found a whole congregation of seedy looking people hanging out in the lobby, drinking and carrying on, with the security guard joining in!There are a lot of dogs in the building that are not supposed to be here (pit bulls, german shepherds, huskies, for example) according to the on-line breed restriction list. There should be pet cleanup products stashed on the elevators for when the dogs have an accident - it can happen, but at least then it would be easier for the owners to clean up the mess. A lot of dog owners let their dogs use the bathroom right outside the front door in the landscaping, making the place reek of urine.Also, though this isn't really management's fault, but whether you are on the north or south side of the building, be prepared for a lot of LOUD noise all night, especially over the weekend, as the sounds of some of your obnoxious thoughtless neighbors and nearby dance clubs partying all night long reverberates across the buildings. The building does have a good location, and it's nice that it's close to publix, there is a convenience store downstairs and the gym/pool areas are ok. There is a doggie daycare place which looks awesome if you have a dog. The lockers do make it easy to get deliveries of packages. The maintenance staff is pretty responsive. But these few positives do NOT make up for the huge numbers of negatives at this increasingly low-class building.
1.0
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I've lived in Bay Parc since June of 2017. This review is based on what the current situation is like. Had to update my review because this place has gone down the drain. They don't have an overnight security anymore. Cars are stolen from the garage like it's a vending machine for criminals. Move in if you want cockroaches for neighbors. Cherry on top was they decided to renovate our floor hallway on the day we were moving out - tile work - how do you drag a cart with your stuff over and over on top of newly laid tile? Late at night concierge can't be found and you have to go downstairs and grab any food deliveries
1.0
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I remember reading reviews years ago when I thought about moving here and seeing the one about stolen phones. Recently my phone got stolen and guess where it is ? Here 🙂
1.0
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THE WORST APT COMPLEX TO LIVE IN!!! UNSAFE, RUDE STAFF, HIDDEN FEES, MY BICYCLE GOT STOLEN FROM THE PARKING LOT. ELEVATORS NEVER WORK!!! DRUG DEALERS LIVING IN THE BUILDING!!! STAY AWAY FROM HERE!!!
1.0
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Take the good referrals as a grain of sand. The management sends emails for freebies for them. No, I do not recommend them at all for the time being. While there seemingly has been substantial improvements to the facility, there's a complete lack of privacy from property management and its staff. They have been coming into my apartment on a weekly basis when I have not been gone and do not listen to the fact that a resident wants an appointment first. I have resorted to buying a camera for my apartment and threatening to call police should they enter without an appointment time. Last week I was in the shower and someone knocked. A vendor (pest control) was coming into my apartment without an appointment and without building staff. I was told by maintenance (who was down the hall) & later by property manager he had the wrong apartment but he clearly had the key to my home. Aside from all of this, I have had people consistently park in my parking spot (that I have leased and pay for). Security & property management so not tow the cars and instead ask me to park on a different floor. I will not be renewing my lease after it is up and advise anyone NOT to move in here. Please note that this is the only bad review I've given in my life online. That being said, I'm sure you can feel my frustration. I will be posting it in other review forums. As I'm beside myself with the lack of professionalism at this point.
1.0
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We don't recommend this building.
1.0
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Had an appointment with Ryan to see a 2 bedroom 2 bath at 3:30. Showed up at 3:30 and was told by another rep that Ryan was busy with other clients. Waited around for about 10 minutes and then left. I get it, things get busy - but at least acknowledge that the people you scheduled for a certain time (and confirmed with that day) are there. If I'm going to (potentially) spend over $43,000 over the course of a year on rent - i'd anticipate adherence to an appointment, or at least a notification that you'll be late. We received neither so we'll seek a residence elsewhere (luckily there are a multitude of options in the area).
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ABSOLUTELY AVOID!! AND ALSO AVOID GIVING THE DOWN PAYMENT TO MAIDEL, IF SHE ASKS YOU, BECAUSE WE HAVE BEEN ASKING FOR THE $700 DOWN PAYMENT FROM MAIDEL FOR TWO WEEKS, BUT SHE HAS DISAPPEARED AND DOESN'T EVEN RESPOND TO EMAILS AND THE PHONE ANYMORE! THEY ARE INCORRECT AND REALLY NOT SERIOUS!
1.0
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I applied at this location and to be told my credit report is lower than a 500 and my application was denied and I need a consigner. before applying at this location, I applied for a mortgage and received my preapproval letter, I own properties now , I wanted to relocate to open a business in Miami. after telling management I have a cosigner, I was asked if that person is 700 over, they run the credit threw credit karma. after reading the reviews about roaches. i just told them to cancel. I am just going to purchase.
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Got an appointment for virtual tour three weeks ago for today's appointment. The agent did not show up. After contacting the office, was told the next available appointment is in 4 weeks. Observing the unprofessional attitude the leasing office could have, and imagine what their maintenance team be like.
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The apartments look nice on the outside. However, the building is infested with cockroaches. They're renovating floors so if your floor is next, expect to get forced out or forced into signing a new lease, even if you just moved in or renewed your lease. Expect to have your rent increased a minimum of $150 every year. Building management is a massive enterprise that will charge you a fee for anything they can think of. But at least the view is nice....
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I paid $100 application fee and $750 holding fee to apply to live here and was approved. The holding fee did not hold the unit for me. They changed my unit a month after I was approved and I did not want this new unit. They are refusing to return my holding fee because more than 72 hours had passed since my application was approved, and now I need to go to small claims court.
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Rent is too high considering the next door construction wont let you sleep past 7:30 and is goig to cover most of the view
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EMBARASSING! Customer service? - don't think so. You should definitely move here if you enjoy subpar service, an "it's your problem" attitude, and general ineptitude. My experience with this place has been beyond bad - just trying warn anyone reads this post. Read the other reviews like we should have before we dealt with these people!!!!
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The only good things about this place are the location and lobby. I was kicked out of my first apartment because of renovations had to be done on the 10th floor, which I was given no prior indication of such a thing happening. Of course, this was technically in my contract, and I was lucky the building had another open apartment I could transfer to but if they didn't, I would have been out of luck and in a VERY bad situation. The place is FILLED with roaches. I called pest control multiple times. They flushed, set traps, and I cleaned my apartment thoroughly but there was a ridiculous amount of pests all over. The traps would pick up so many roaches there was a layer of them. And they would still be all over the kitchen and bathroom. I believe the air conditioning is linked to the water. So over the summer, when there are water piping issues that clearly management takes their time to fix, AC doesn't work. The amenities are old and faulty. My washing machine once broke down and it and the wall started leaking everywhere and for no reason other than it was old. The service request crew is timely and fast, but the only fix for this flooding was a big fan blowing for literally days and hoping it dried. If you still decide to stay here, they will nickel and dime you for everything. Make sure you mark EVERY single scuff or scratch you see in your place when you move in. Even the smallest little scratch the apartment has, they will charge you absurd painting charges upon move out. Make sure before you sign off on anything, you get all your keys, etc. I was told I would be getting 2 sets of keys, only got one, and never got the second even after asking for them repeatedly. Yet I still got charged for "missing keys" after move out. Keep track of every single thing!!
1.0
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Worst place to live in Miami... Please stay away, horrible management. A lot of noise, this is an old building with a lot of defects inside. Be careful with you car bicycles and bikes, a lot of them have been stolen from the parking garage. Hidden charges after you sign he lease that are never discussed at signing. STAY AWAY FOR YOUR SAFETY...!!!!!!! With the amount of money you spend here a month you could live in a beautiful place here in this same area for less. Please check other reviews and you will see I am telling the very truth.
1.0
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That building simply sucks. And the most upsetting thing with the google reviews is the responses that they give. They do literally nothing to help you. And they are far from being or act like a real community. The manager, Alexis is a joke. She is always sorry for you having a problem but she never has a solution or she is willing to negotiate. Is that why they call you a manager? Apart from the construction I had to face many other problems. My apartment flooded almost a year ago and they blamed my neighbor. I had to stay out of the house for a week (even though they had to keep the machines at least 10 days to dry) Since then I am facing molt problems and that apparently affects my health. They reduced my rent for that month to compensate the days I was out and then they charged me a 200 dollars late fee after I emailed Alexis to fix my statement. I sent her the email on time she replied after two days providing wrong days. But they charge you for their mistakes. Another time a drunk guy run into my apartment and the security did nothing. I had to call the police. (Believe me I have pictures) I pay around 2000 per month and my appliances are dated to WarWorld 1. So bad and they don't function. If I want to change them they have to increase the rent. That's ridiculous. Last but not least, I got stuck in the elevator twice calling 911 because the emergency button is not working. Twice in 6 months. While other times I had to wait for an elevator for 45 minutes. Today, Alexis was sorry again. I am sorry for her and her position. You should care more people!
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For current residents, take screenshots when you pay online every month. They would claim that you haven't paid some old rents when you move out. They would insist on that when you tell them there is a mistake. It seems they're just trying to get some extra money. They would remove some amounts from the bill if you try hard. It's the worst move-out experience I have ever had in my life.
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There's a woman who lives on the 17th floor with a large breed dog who she's been abusing, hitting, smacking. There is a video that's gone viral all over the Internet. management is doing nothing to save the dog, neighbors are doing nothing to save the dog. ( The exception of the one who shot the video) please someone intercept the continued abuse of this poor animal and get this woman prosecuted for animal abuse. She lives on the 17th floor. I posted her photo.
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Terrible building. Terrible customer service. Expect approx $100 of additional unauthorized tax & fees every month (i.e. "cooling charge"- $35.00.... what is a cooling charge?!?!) Dog poop and pee EVERYWHERE, pool deck, elevators, hall way. Urinating off the balcony. I had something urninate off the balcony above me 4 seperate times, one of which was while I had company and we were eating breakfast on the balcony... Management was aware and DID NOTHING! They will open your mail. The parking garage... and the elevators... they take forever. Elevators are ALWAYS BROKEN. So plan for an extra 15 mins just to get an elevator and ANOTHER 15 to get out of the shitty parking garage with cheap huge plastic speed bumps every few feet. Good luck walking up 40 flights of stairs because the elevators will be out more often than not. False fire alarms constantly. So residents always stay in their apartments. Maintanence personnel will enter your apartment unauthorized. Appointments are not upheld. Procedures and fees were waived for MALES I knew in the building, but not for females. Hope INC, housing discrimanation nonprofit has been contacted, they are investigating for a legal case. Would NOT reccomend.
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Hello, my husband and I were living 15 months as stipulated in the contract in this condominium from June 2017 until September 2018 ... from the second month of being rented the problems began. problems 1- We were robbed inside the car in the parking lot of the condominium where it supposedly existed or there is security, it is all a lie ... starting that we saw every person that lives there that gives FEAR. 2-They entered any person from the street and put the car without caring that this parking space already belonged to the residents and we passed many times and nobody to anything and paying two parking spaces each square $ 120 3- Horrible the smell of porro both in the elevator and in the hallway of the floor and pool. 4- We stayed for a year with a permanent noise in the air conditioning that let us sleep and never fixed anything, when the technician would not find the solution .. The dishwasher did not work well and they did not find what it was. 5-We paid the pesticide control and the cockroaches were on holiday at all times ... and the pesticide control came sometimes and sometimes not ... in the end we always had cockroaches. And finally ... they send you a statement a month before leaving the apartment telling you that they need to know the day we will leave the apartment to do the impecion and if we were to deliver the apartment without cleaning they would charge $ 90 to clean it. We as we are educated and clean people leave the apartment IMPECCABLE !! WITHOUT ANY SCRATCHES IN THE WALLS AND SUPER CLEAN .. THE DAY OF THE IMPETION THAT WE WERE TO CARRY THE KEYS WERE NO LONGER AND WE WERE LEFT TO LEAVE THE KEYS TO LEASE AGENT (ANTONY) AND THE REFUSE TO SEE IN WHAT CONDITIONS WE HAD LEFT THE APARTMENT IN OUR PRESENCE .... WHAT WAS OUR SURPRISE? THEY MADE THE IMPETION IN OUR ABSENCE ... AND 15 DAYS THEY CALLED US TO TELL US THAT THEY WILL COLLECT US $ 300 FROM THE MONEY OF THE DEPOSIT BECAUSE WE HAD NOT HIRED A PROFESSIONAL CLEANER AND SO WAS. !!! AS WE ARE PEOPLE WITH VALUES AND SINCERE WE MAKE THEM KNOW THAT THEY HAVE MUCH CARE AND DO NOT LET THEMSELVES ... SENORS IT IS NOT WORTH TO PAY $ 2200 AND HAVE A HEAVY AND UNPLEASANT ATTENTION AND WE DO NOT DESERVE TO LIVE IN THOSE CONDITIONS AND THAT THEY STEAL US. WE HAD LEFT THE MICROWAVE, REFRIGERANT FRIDGE. THAT WAS YOUR ARGUMENT TO STEAL US $ 300 FROM THE DEPOSIT. I'LL UPLOAD PHOTOS TO SEE HOW IT WAS THAT WE LEFT THE APARTMENT BEFORE LEAVE AND THAT WE DO NOT DESERVE TO BE TREATED LIKE THAT WAY AND THAT THEY HAVE STEALED US. ADVICE I GIVE YOU: 1-RECORD EVERYTHING YOU TELL THEM. 2-MAKE VIDEO SINCE THEY ENTER THE APARTMENT 3-DO NOT LEAVE THE APARTMENT CLEAN BEFORE YOU LEAVE BECAUSE YOU'LL BE STEALED EVEN IF YOU TRY TO LEAVE CLEAN .. AS THEY'LL BE STEALING YOU LEAVE IT IN BAD CONDITIONS AND DO NOT LOSE TIME AND MONEY IN LEAVING IT AS WE DID. I PUT A PHOTO OF THE $ 750 THAT WE GAVE DEPOSIT THIS WAS WHAT WE WERE RETURNED WITHOUT REASON NONE. SENSORS ATTENTION! THEY ARE THE TESTS SO THAT THEY DO NOT DECEIVE THEM.
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I'm placing pest control request almost every months and no one is coming... keep saying yes we will just to make me quiet!!!! I'm soo upset with this management. Again cockroaches everywhere !!! Insane
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In my 5 year anniversary of my first piss covered lanai. I want to warn every renter of this place. It's gross - go somewhere else and spend a lot of money.
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The only positive thing about this building is the location. The noise is HORRIBLE. Between the construction during the day and people partying at night there is no way to rest. Management is not helpful at all in addressing noise complaints, which has lead to many calls with the police for noise reports. The elevators go down frequently. I always have fruit flies in my apartment during the summer. I also have seen roaches in my apartment, which has freaked me out. It will take days for maintenance to respond to calls. I called for an after-hours emergency of water leaking from my refrigerator on a Friday night. I was told someone would be there within an hour. No one ever came. It was not until Monday when I called the office to complain that someone showed up. Like I said, management is not good at all. I have emailed several times, and never get a response. I even emailed the address provided in the response on the Google Reviews that management has left and still never got a response. The company has done a really good job making the lobby area look nice, but don't let that fool you. It's not worth all the aggravations that come with signing a lease.
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If I could give no stars I would. Joe is a really nice guy but my experience living here has been terrible. The communication is a huge issue. If I was told accurate information and if construction occurred when it was supposed to I would have had a much better experience. Instead I overpaid in rent for amenities I won't even get to enjoy. Go elsewhere. The last thing you'd want to do is go to work everyday and dread coming home like I did...
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I've had five wonderful years here until now. For the last five months, the property manager, Carlos Garibello has failed to address my neighbor's excessive dog barking (all day long, for long periods at a time, early mornings, etc.). We've had over 30 email exchanges (primarily me reporting the incident and him not responding). I've shared dozens of videos capturing the noise, and each time I called Concierge. I escalated it to HQ, and no one has made an effort to fix this.
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For current residents, take screenshots when you pay online every month. They would claim that you haven't paid some old rents when you move out. They would insist on that when you tell them there is a mistake. It seems they're just trying to get some extra money. They would remove some amounts from the bill if you try hard. It's the worst move-out experience I have ever had in my life.
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Please save your money. I thought this place was cute when I first moved there, but it turned into a nightmare. Management doesn't care about you and is very hard to get a response or solution from, my apartment flooded bc the pipes are so old, roaches everywhere, pee stains in hallway carpet, my washer & dryer both broke & it took months of begging to get them to replace them, and they charge you random "utility" add-ons on top of your rent. The only thing nice is the doggie day care.
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This a very awful apartment. It has been my home for the past 3 years, and I can say that on the security side it sucks. Sadly, I pay for a storage unit that the charge on an extra cost, but you on the same side sign something that they give up all the responsibility and they say that its all on you. The storage room was completely robbed. this is very curious, because there is only one key to get access nor they have a record nor they care to check who goes in or out and what they take. never to mention they lack of cameras for checking the status of the storage units. This is very unfair, since they charge and control everything on the building (AIMCO own the whole building) yet they are just in for the money that you generate but don try to make your lifestyle more comfortable, yet they only care that the building is fully rented and everything else doesn't matter for them. But I can say how good they are for you to be on time to pay. If you don't pay the firsts days of the month, they will overcharge you with $200 USD, and same, they don't improve on security, even if they are getting money on their pockets. One month after I reported the robbery, and they stating were going to improve the securities conditions (as the only way they wanted to become responsible for the situation - not recognizing any of my loses, which includes luggage, expensive watches, sport instruments, and more) I got myself into the building, and the gates (which should be closed) open all the way at 11 PM. Not to mention that there was no security person in the gates to check that nothing got in or out without be certain that they should. Long story short, the storage rooms are accessible from the garage, which makes my kind of situation easy for any people that wants to take something (again) from the units. What was my surprise? management said exactly the same after my robbery - we are working on the issue, it will not happen again - yet they still don't do anything. So bottom line its try to not rent here, they will not make sure your lifestyle becomes better, and they only will care of when you payment is due. Nevertheless, the girls that talk to you are very nice, but are not the manager, and the manager simply goes for the pockets of the company, that is revenue revenue - and don't give back much.
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I got my motorcycle stolen from the property garage. The gates were open all night because they do not function in windy situations. The resolution of the cameras is terrible and we could not read the license plate of the van that stole my motorcycle. They most likely took the time to use a really loud grinder to break the huge security chain I had. The security guard on duty that night was not informed by management that the gates were open that night. There have been several vehicle break-ins and stolen motorcycles in the past year and nothing has been done to improve the situation. Elevators often break resulting in long waiting periods.
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Don't let the photos fool you. It's all a facade. It has 1.5 stars for a reason, don't do it to yourself. If you are looking for a quiet comfortable place to live in Edgewater, choose a different property. Here's a -short- list of my experience in 2 years here: - The building has a massive roach problem. Look at all the other recent reviews here. Once you sign, you are now sharing an apartment with a roach community. - The entire front of the building has a strong odor of dog poop. - There is constant smell of backed up garbage in the trash chutes. - If you're unlucky and get loud neighbors, you can hear them talking and hear their dogs pacing back and forth all night with the paper thin walls. - Your balcony, if you are unlucky enough to face Aria, will be forever filthy and unusable, coated with a film of dust/dirt from the loud fans located on the ground level. - There is mold and mildew in the units growing in the closets. They will not do anything about it and it poses a health risk. - They have plumbing issues and when a pipe bursts and floods your apartment, they will use an industrial area fan to blow into your unit from the hallway for days on end. - Staff constantly comes into your unit unannounced with no explanation and don't even have the decency to turn the lights off before they leave. - You will pay for the lights and water for the building at rates that increase whenever they see fit, in addition to your own FPL and water. These fees will cost more than your own monthly bills. I lived in a 1-bedroom apartment and paid $30 in FPL, but $50+ in "community electric" fees each month. Same with community water. And community tax. And convenience fees. And parking taxes. And other fees you can't dispute. Patrick will not explain why, but he will promise "it's another company that charges that -- I will look into it" and hopes you forget to follow up. Stay on him like a hound for any resolution, but expect him to give you the runaround. You will either pay them or you will pay them with a late fee attached because he will not respond. Contact me via PM and I can show you the invoices. - You will pay move-out fees of $500+ which is not outlined in the lease. - Patrick will purposely avoid you if he sees you in person because he is a childish and inept manager that is incapable of resolving tenant issues. - The lobby is renovated, but the remainder of the building is not. There is disgusting stained carpet on all tenant floors except pool level. Don't take my word for it -- ask for a tour and see for yourself. - After a few weeks when you realize you made a mistake moving in, you will be charged 4 months rent if you attempt to move out early, plus all community fees for months you didn't even live there. - You will wait 10-15 mins for the elevators daily because they are constantly out of service. - There is always piss in the elevators. - That said, there are homeless people that sleep around the front door. - The "automated" parking system works 2 days out of the week, but on the remaining days you will probably be late for work while you wait 15 mins for the cars in front of you to incessantly push the button and wait for a concierge that is never at the desk for assistance. - The visitor parking fees are astronomical. After 2 hours you will be paying $25. And $50 for a lost ticket. - After 2 years of living here, there is still constant construction ongoing and unkept promises of amenities. - Concierge is always rude, unhelpful and clueless and Patrick has been caught instructing them to call the police on tenants. - They will mistakenly tow your car without notice even if you are a paying resident. - When you move out, they will provide you with a list of fees you will be charged (only if you ask) after having been informed you won't be getting your deposit back. - Most of the fees are community fees from +3 months in arrears that you never agreed to. When you ask for an explanation, one will not be provided - They will not provide you with a move-out inspection.
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Don't let the photos fool you. It's all a facade. It has 1.5 stars for a reason, don't do it to yourself. If you are looking for a quiet comfortable place to live in Edgewater, choose a different property. Here's a -short- list of my experience in 2 years here: - The building has a massive roach problem. Look at all the other recent reviews here. Once you sign, you are now sharing an apartment with a roach community. - The entire front of the building has a strong odor of dog poop. - There is constant smell of backed up garbage in the trash chutes. - If you're unlucky and get loud neighbors, you can hear them talking and hear their dogs pacing back and forth all night with the paper thin walls. - Your balcony, if you are unlucky enough to face Aria, will be forever filthy and unusable, coated with a film of dust/dirt from the loud fans located on the ground level. - There is mold and mildew in the units growing in the closets. They will not do anything about it and it poses a health risk. - They have plumbing issues and when a pipe bursts and floods your apartment, they will use an industrial area fan to blow into your unit from the hallway for days on end. - Staff constantly comes into your unit unannounced with no explanation and don't even have the decency to turn the lights off before they leave. - You will pay for the lights and water for the building at rates that increase whenever they see fit, in addition to your own FPL and water. These fees will cost more than your own monthly bills. I lived in a 1-bedroom apartment and paid $30 in FPL, but $50+ in "community electric" fees each month. Same with community water. And community tax. And convenience fees. And parking taxes. And other fees you can't dispute. Patrick will not explain why, but he will promise "it's another company that charges that -- I will look into it" and hopes you forget to follow up. Stay on him like a hound for any resolution, but expect him to give you the runaround. You will either pay them or you will pay them with a late fee attached because he will not respond. Contact me via PM and I can show you the invoices. - You will pay move-out fees of $500+ which is not outlined in the lease. - Patrick will purposely avoid you if he sees you in person because he is a childish and inept manager that is incapable of resolving tenant issues. - The lobby is renovated, but the remainder of the building is not. There is disgusting stained carpet on all tenant floors except pool level. Don't take my word for it -- ask for a tour and see for yourself. - After a few weeks when you realize you made a mistake moving in, you will be charged 4 months rent if you attempt to move out early, plus all community fees for months you didn't even live there. - You will wait 10-15 mins for the elevators daily because they are constantly out of service. - There is always piss in the elevators. - That said, there are homeless people that sleep around the front door. - The "automated" parking system works 2 days out of the week, but on the remaining days you will probably be late for work while you wait 15 mins for the cars in front of you to incessantly push the button and wait for a concierge that is never at the desk for assistance. - The visitor parking fees are astronomical. After 2 hours you will be paying $25. And $50 for a lost ticket. - After 2 years of living here, there is still constant construction ongoing and unkept promises of amenities. - Concierge is always rude, unhelpful and clueless and Patrick has been caught instructing them to call the police on tenants. - They will mistakenly tow your car without notice even if you are a paying resident. - When you move out, they will provide you with a list of fees you will be charged (only if you ask) after having been informed you won't be getting your deposit back. - Most of the fees are community fees from +3 months in arrears that you never agreed to. When you ask for an explanation, one will not be provided - They will not provide you with a move-out inspection.
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Worst experience ever.... Marihuana smell all over the place, not able to sleep due to construction next door. Dirty place, security guards rude. Do not Rent here....
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My place was robbed, thousands of dollars of valuables including laptops and musical instruments. I could barely get a response from building management besides being given my renters insurance information. I was never allowed to see cameras as robbers managed to get past 24 hour security guards and cameras in every elevator.
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For all this high priced rent I have roommates who don't pay anything: the ROACHES. I have seen one in my apartment almost everyday since Sunday 2/17/18. Before that I had seen at least 5! I am charged for pest control yet the pest roommates are still here. There's nothing state of the art about he gym - there's no screen to Bluetooth my phone for workouts like I've sent in cheaper apts. not to mention no bars for the pulley machine. No business center for residents. A ghetto valet who smokes - BUT it's mkt as a smoke free building. Pet restrictions but any and every kind of dog is in the elevators. Roaches roaches roaches roaches
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Really not a great place to live. It looks nice from the outside but I am counting down the days until I can get out of here. Elevators rarely are fully operational and some floors have roach infestations. I consistently see apartments pop up that are the exact same as mine and $500 less per month, assuming because people are trying to get out of here quickly
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I wait for 10 minutes or more and nobody stay in front desk to ask. Like 3 persons after and before on me don't receive any attention.
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The worst experience I have ever had in a building, now that I read the reviews I realize that I am not the only one who hates living here. The experience with customer service is good before signing the contract, once you sign it is as if you did not exist, the elevators never work, you have to wait 20 minutes to be able to go up or down, the apparatus did not have points to turn on the light, I had to buy lamps for every corner of the house and as if that were not enough they limited my visits. The view is very nice and the pool is the same, but they are not worth the rent here.
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Do not ever live here. I lived here for 2 years--- the pool was filthy and filled with cigarette butts, the staff was sketchy, the managers claimed some bogus rug damage -- kept my security deposit which I found out they used later to put in wood floors. The never attended to simple requests-- I lived there for 2 months without washer and dryer because management dragged their heels on fixing it. Disgusting place with equally disgusting and dishonest staff.
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Bugs IN The Walls, Crime, Unfriendly Staff, Old Building, Floods, HIDDEN FEES... I could go on. The worst building I have ever lived in. For what you will pay at Bay Parc you can live at newer buildings close to Margaret Pace. Camila (the Property Manager) is rude and that works its way across the entire building. A few of the other team members are kind, but there is only so much they can do. Don't do it! Do your research and see how this building does not take care of problems they have had for years.
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The only good things about this place are the location and lobby. I was kicked out of my first apartment because of renovations had to be done on the 10th floor, which I was given no prior indication of such a thing happening. Of course, this was technically in my contract, and I was lucky the building had another open apartment I could transfer to but if they didn't, I would have been out of luck and in a VERY bad situation. The place is FILLED with roaches. I called pest control multiple times. They flushed, set traps, and I cleaned my apartment thoroughly but there was a ridiculous amount of pests all over. The traps would pick up so many roaches there was a layer of them. And they would still be all over the kitchen and bathroom. I believe the air conditioning is linked to the water. So over the summer, when there are water piping issues that clearly management takes their time to fix, AC doesn't work. The amenities are old and faulty. My washing machine once broke down and it and the wall started leaking everywhere and for no reason other than it was old. The service request crew is timely and fast, but the only fix for this flooding was a big fan blowing for literally days and hoping it dried. If you still decide to stay here, they will nickel and dime you for everything. Make sure you mark EVERY single scuff or scratch you see in your place when you move in. Even the smallest little scratch the apartment has, they will charge you absurd painting charges upon move out. Make sure before you sign off on anything, you get all your keys, etc. I was told I would be getting 2 sets of keys, only got one, and never got the second even after asking for them repeatedly. Yet I still got charged for "missing keys" after move out. Keep track of every single thing!!
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Lived there for a year. Management is friendly and I guess they do the best they can but my next door neighbor smoked almost everyday inside his apartment, which is "prohibited", complained multiple times and nothing happened. Eventually, the other neighbors left as well. No teal screening on the residents other than "financial" apparently. There were multiple crimes, dealers and other shady stuff happening. And if that wasn't enough, people let their dogs poo and pee in the motor lobby which makes the main entrance stink and completely disgusting. Again, management is friendly but living there brought more problems than peace of mind
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DO NOT LIVE IN THIS BUILDING. THEY HIRE THIEVES AND SCUM OFF THE STREETS OF MIAMI. THEY ALLOW PEOPLE TO BREAK INTO YOUR STORAGE UNITS AND STEAL CARS RIGHT OUT FROM YOUR PAID GARAGE, AND THEN WILL REFUSE TO HELP YOU WHEN IT HAPPENS. SCAMMERS AND USELESS MANAGEMENT. DO NOT LIVE HERE!!!! IF I COULD GIVE ZERO STARS I WOULD. CRIMINALS
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DO NOT MOVE INTO THIS BUILDING. WORST BUILDING IN DOWNTOWN EDGEWATER BRICKELL AREA, TERRIBLE STAFF, TERRIBLE ELEVATORS, TERRIBLE RESIDENTS, PETS EVERYWHERE, STAY AWAYYYYYY
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Worst experience I've ever had in a building, now that I read the reviews I realize I'm not the only one who hates living here. The experience with customer service is good before signing the contract, once you sign it is as if you did not exist, the elevators never work, you have to wait 20 minutes to go up or down, the apartment did not have points to turn on the light, I had to buy lamps for every corner of the house and as if that were not enough they limited my visits. The view is very nice and the pool is the same, but they are not worth the rent here.
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Scheduled an appointment for tour and my tour was canceled 5 min before arrival. The reason was " we don't have model apartments " , than I asked about tour just for amenities and building... I also was not able to do that!! THANK YOU SO MUCH LEASING OFFICE FOR THE TOUR. By the way , It was ANTHONY with who I was speaking. He said he gonna send me a videos or pictures of apartments. Soo what , I got NOTHING. Means Leasing office staff do not care about people who live there. It is not a cheap place but Leasing staff behave like they work in highway 1 star hotel for people who spend 1 hours with......... thats all. Thank you. Hopefully, you not gonna delete that review and people will be notified .
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If you like to pricy rent with roaches then this is the apt for you. They have sprayed, flushed my apartment - all infective! The first 5 are from post pest control. I have emailed corporate to NO avail. Location is the only good thing. I refused to live like this. This is not defaming this what is going that can't be fixed. The pest control guy said he did three floors plus 15 additional units. Don't be fooled by the lobby. It stops there.
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The location of this apartment is amazing, and I'll greatly miss my view of the Biscayne Bay. The place is generally clean and safe as well. Repairs are generally taken care of quickly. Unfortunately, we had to make 12 maintenance requests over our 7 months stay for the recurring issue of our air conditioner not working and the ancient, busted up washer and dryer not working. They were completed promptly though, even though they had to keep coming back every couple of weeks to a month. The package situation and the security people at the front desk are awful. Waiting for the elevators in a relatively newish building is also pretty annoying. The management here is absolutely, 100 percent terrible. Problems with them started with the $100 in monthly fees tacked on to the bill that we were not told about up front. Then came the nightmare move in, where we had no idea where to pull up the moving truck, and the roughly 8 maintenance trucks that were in the way of the moving dock, and the hour delay to get the moving elevator available and the door open. Then a week later there was a bomb scare in the lobby, stuff happens, but we weren't made aware of what was going on until a week later. After that was neighbor noise with loud music until 3am. I couldn't get it resolved with the neighbor, or the management, so I resorted to calling the police (they have better things to do in Miami). That still didn't fix that problem though. I also had a billing issue that cost an additional $100 extra month for the final two months that was never resolved (keep in mind, now I'm paying $200 more than expected per month). I ultimately spoke with the corporate people directly, but some things I guess are better just paying and calling a loss so I don't have to deal with a debt collector down the road. Unfortunately, I had to extend a month and two days, which cost an additional $440. I am dreading the move out situation and have pretty much no expectation of getting the deposit back, given that an otherwise standard fresh coat of paint will cost us roughly $200. I really don't recommend living here.
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I sent in an application to this property and after it was approved (after checking my credit score, employment record, etc), I received a call from the leasing office to inform me that the apartment I applied for was not available, and that there were others available for $800 more than what I was quoted. In addition, I paid $1100 for the deposit for the apartment, but only received a receipt I would be refunded for $1000 (as in $100 application fee was not going to be refunded). To summarize, I was scammed for $100 for an application for an apartment that does not exist... I called the leasing office multiple times, plus texted the leasing manager, but was ghosted by all.
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EDIT: I just got a bill for $365 on top of our security deposit for damages such as "needing to paint the scuffs on the walls" 6 months after we moved out. This is s disgusting corrupt business that is just after your money- STAY AWAY!!!!!! They may respond to these public messages but attack you behind the scenes. Terrible experience from start to finish: When we signed our lease we were promised that the apartment would be cleaned and several repairs would be made before we moved in. Unfortunately a week later we moved into a dirty apartment with a washer/dryer that didn't work properly, light bulbs that still needed to be replaced, and damaged/scuffed walls and doors. We were also told that we would be able to have packages delivered the day we moved in. Unfortunately due to the LuxerOne system which needed to be set up ahead of time, and a security employee who was stealing packages, we had over $1000 in packages disappear. Bay Parc was not helpful in recovering our packages, and while they fired the employee, and LuxerOne had video evidence of the theft, Bay Parc's management would not allow LuxerOne to release the video to the police, so we were not able to get our packages back. Read the fine print on your lease: our $1650 apartment ended up costing us over $1740 a month after they added charges for things like communal space air-conditioning, despite the fact that only the lobby is kept cold (too cold in my opinion) and the elevators and upper floor hallways are very warm, especially in the supper. During our time living at Bay Parc, the elevators were frequently not working, and the elevators and lobby frequently had dog pee or poop due to tenants not respecting common space/having control over their animals. Another huge issue we had was with our neighbors smoking. From the moment our new neighbors moved in, they smoked like chimneys and if we ever opened our balcony doors our whole apartment would stink. Bay Parc is supposed to be a smoke-free building; they call it "a breath of fresh air." What a lie! There are often folks smoking right out front and in their apartments, and that makes the carpeted hallways smell (as does lingering pet urine). The location is great- next to a Parc and a Publix, and from the 39th floor, we had pretty great views, but the unit was dated and the management was rude, unhelpful, and unresponsive when we needed them most. After move-out Bay Parc invented a bunch of charges so as to avoid giving us our security deposit. They gave us charges over the amount of our security deposit- these jerks wanted us to give them more money. For example, they charged us for the scuffs on the walls- the ones that we asked to be removed before we moved in but they weren't. Shouldn't they be cleaning between tenants anyway? They also refused to help us with getting our utilities shut down. In general, a terrible experience. We got bad vibes almost immediately after signing- our once responsive leasing agent started ignoring our calls. In summary: -management does not care about current tenants, just about acquiring new tenants -good location -prepare to be nickle and dimed -most units are dated -lots of smokers (including Patrick, the manager) -package system is horrible -carpeted hallways are ugly, smelly, and not air-conditioned
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WORST BUILDING EVER!!!! every day problem!!!dont rent HERE!!! no amenities available at all!!!everything in renovations so you pay for nothing!!!! my worst 12 months ever!!! bad move in apartment in dirty conditions!!! they still you money every month with "new fees and taxes"!!! dirty balcony!! expensive for have nothing!!! no one thing is good!!! they change the management but everything is getting worst!!!! AGAIN DONT RENT HERE FIND ANOTHER PLACE"!!! stay away !!!!!!!
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I haven't lived here but did come into the leasing office to inquire about their rentals and availability twice. The first time I walked in I had to wait a long time before I was acknowledged and when I was by a female, I was given the keys to give myself a tour. The second time I came in to apply I sat for about 30 minutes and was completely ignored by the same female that was talking to a contractor. I walked out and they could care less. Never came back.
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Avoid!! They will give you the run around and scam you out of money. Don't be fooled by the online pictures. Definitely one of the worst experiences I have had.
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I applied for an apartment at this property that was never actually available. I paid a holding fee (which was refunded) and two application fees for both my fiancee and I (which I still have not been refunded). I was unaware this apartment was unavailable when I applied for it on Monday 8/1. I tried calling and emailing about the status of my application and did not receive an answer or reply for two entire business days until I had to physically drive to the building itself to get answers. When I first walked in they said I would not be seen without an appointment...pretty hard to schedule an appointment when nobody answers your calls or emails...but I finally was able to speak to someone and they told me that the apartment I had applied to online shouldn't have been listed in the first place and that it was an error in the system. She agreed to refund me all of my money, including the application fees, seeing as it was an error on Bay Parc's end. However, I still have not received my money back and until I do this review will stay here. One of the most poorly run, apathetic, mis-managed apartment towers in Miami. Don't get scammed by these people too.
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Bad experience!, the rent it's very expensive , the management is terrible . The corporate " Aimco" never answer the phone calls. Please don't rent in this place if you don't want to waste your money!.
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Do not live here! Incredibly distributing pest problem. Roach infested building. Staff doesn't care about tenants and the ongoing issues they are experiencing.Elevators are broken almost weekly leaving one in use and a 30 minute wait time to use, this causes overcrowding. (Example 12 people in a single elevator at one time during a ongoing pandemic) When you bring these issues up to camila the manager of this building she is terribly rude, unprofessional. condescending, accusatory, & lacks empathy. And did I mention ROACHES! Again do not waist your time with Bay Parc Apartments.
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DO NOT MOVE HERE. ONLY ONE ELEVATOR WORKING even though there are 5. Be prepared to wait 20 minutes or more to get on the elevator. Lived here for 2 years and elevators are always broke.
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Bay Parc or Bay Shart? Living in Bay Parc was really bad, like a shart. The pictures, quickly raising rental rates if you don't sign lease on the spot, and a well coordinated tour by leasing agents will put you at ease and you may even sign a lease. That's when the unexpected shit happens.I signed a lease for Lanai #1, monthly rent was over $3,300 and daily I woke up to shit, piss, broken bottles, and trash covering the entire lanai. Much of the valuation of the property was clearly due to lanai and location which were/are completely unusable.Lanai #1 was not registered as an address during remodel. It took me months to be able to get mail because the address didn't exists virtually. We were eventually able to solve after working with USPS directly. This all occurred after representatives from Bay Shart registered multiple changes of address in my name without my will while trying to solve. Elevators never all function and the front entrance is almost always covered in dog urine and waste. The produce brought in for Pura Vida sits on the ground where dogs pee early in the morning. Roaches are in the walls. I served a 7-day notice to cure on Bay Shart and Regional Mgr Tanner for above named issues, He said he would allow us to leave with no lease break. Carlos was brought in and we gave him a chance to fix it, by being patient the rules somehow changed and Tanner made the decision I needed to pay a lease break fee. I think it says volumes when you realize I willfully paid 3k in lease break fees, the cost of movers, and took on the inconvenience of the move to simple get out of there. From a leadership perspective the place is a joke. "Patrick" is still on half the correspondence they send out. Carlos has replaced him - he says he's been told he manages properties like they're the Ritz Carlton (he doesn't) and Tanner at the regional level whose total ineptitude made me feel incredibly solid about shorting Aimco stock. Save yourself the time and stay away!
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We stayed for 1 and 1/2 year paying 1 bedroom for $1800 and now they are charging and over price extra fee after we left for some little scratches that were made before we received the apt. It looks like you are getting a good deal in a beautiful area but in reality you will end up paying too much money for "extra fees" even after you left.
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shady shady shady management practices. upon moving out of bayparc august 1 they bumped my move out date to aug 22 so they could charge me additional rent and short term rental renewal. even though i had already moved into my new apartment in another building. then they charged me double for monthly electric, pest control, water trash and sewer. plus i complained about mold due to constant respitory issues ... they laughed at me! do not move in here they are a substandard rental community that charges premium rates.
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If you would like to have your money squeezed out of you by a morally corrupt company then this place is for you. There are much better places in Miami. For your own sanity I recommend you avoid this place.
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Unfortunately, the dog owner residents often allow their dogs to urine and poop in the common area (see photo). It was disgusting and the whole corridor reeked of the stink. I have seen this multiple times and have written to the building management about it three times, but they did not take concrete action. Moreover, the Luxer locker system is outrageous. We need to pay $75 a year for it. FedEx always fails to put the packages into the lockers properly. They just randomly put it into a locker and don't generate an access code for it, and most of the lobby staff didn't care (all except a very nice guy called Chris, who always helped me locate my package if it happens and he's on duty). I once couldn't locate my grocery delivery for 5 days because the staff on duty refused to help me with opening the lockers to check which one it was placed in. Of course, the grocery went bad and I had to toss it.
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I'm so glad that I didn't signed that lease. Too much bs just to get a lil space to live! I heard the bad experiences from friends and I listened. So many fees, so much money upfront that you might don't see it later.
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Alllll the reviews are exactly on point. Elevators don't work ever. The staff feel scammy.
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Today at around 6pm. My pregnant wife and I are not able to leave our apartment in the 38th floor because the fire rescue shutted down all the elevators for safety reason. Management response to every resident complaint, was they cannot do anything until the following day in the morning after the city inspect the malfuntions of the elevators. Management told everyone to use the staircase no matter age or disabilities. Myself and many people walked their way to their apartments with groceries, children, suitcases, etc. Others couldn't get to their homes at all. Elevators are a big concern to everyone here since they do not work properly, they rarely are working at the same time, and people get stuck very often. After living in this building for several years, it is time to move on. Due to very unprofessional and poor management, today i have decided to not renew our lease. Aimco seems not to care about their residents anymore and I'm not putting my pregnant wife through safety risks. I understand there is a new management in the house now which started a month ago, but that is not guarantee that things are going to get better. I have met 4 diferent managements in 7 years. One worst than the other. Today was the drop that overflew the glass. Under last management my storage was emptied out by mistake by the maintanance employees. The previous GM lied to us and said it was theft. Off course nothing we could do neither the police. We were offered a compensation through the building insurance but we never got a dime. The manager at that moment was Alexis Dimanchi. Entrances are not secure. Garage Gates are left open every time there is a little bit of wind without any guard on post. At least once a week you find security sleeping somewhere in the property including front desk personnel. Pest is another big issue here. Very very unhealthy and unsanituary since they started building the Arias on the Bay condo right next door. I understand the why, i dont understand the methods to solve the problem. Very very poor response. I could go on and i have a big list. I believe I could keep writing 10000 thousand words because we feel very frustrated and hopeless. All I wish right now is to live in a place where my wife and i can carrie our pregnancy without stress and troubles. UPDATE: 05/25/2017 NO ONE CONTACTED US AS REPLIED TO THIS REVIEW BY WHO KNOWS FROM AIMCO. Today a cleaning crew of unknown people to us was sent to my apartment to clean the balcony. By unknown people I mean they are not Bay Parc Plaza regular employees. We received a 1 day notification paper in our unit front door mentioning that a cleaning crew was going to enter our unit on 05/25/2017 from 9.30am to 5.30pm and ask to secure our pet if we had one. Today at 12pm I called management to ask them please and let us know at what time approx. so we could be present due to security reasons (since this is a new management I explained the same reasons mentioned above on this review). Please read the email I have sent to the GM 15 minutes ago. Hi Joe, I'm writing you in reference of the balcony cleaning that was performed today at my apartment. But before, I would like to ask you for my wife's security and mine, that next time you sent a crew of people that we don't know and/or are not employees of Bay Parc Plaza, these are in companion of a security guard. We spoke on the phone 2hrs before they knocked on our door and I have told you that for security reasons and bad experiences we had here in this same apartment, they were not allowed to enter my house if we were not present. And now I have confirmed that they're entering the units without security guards and my concerns are not being taking in consideration by Bay Parc Plaza management. FROM NOW ON, AND FOR OUR OWN SAFETY, NO ONE IS ALLOWED TO ENTER MY APARTMENT WITHOUT US BEING IN THERE UNLESS IT'S AN EMERGENCY. NO PEST EXTERMINATOR, NO MAINTENANCE PERSONNEL, NO GUARDS, ETC. I have an IP cam installed so I will know. Email continues... about the mess they left in my balcony.
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This apartment building management is horrible. I'm horrified by my experience and it hasn't even been 2 months since I moved in. My neighbors plays extremely loud music every weekend and on weekday evenings as well, I have tried to speak to management over 10 times about this. They have done nothing to fix or resolve this situation. I havnt slept properly in 2 months because of this, it's ridiculous for 2000$ a month. I'm so fed up, getting lawyers involved. Terrible building - if you value sleep or common courtesy , move somewhere else.
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Having lived here nearly 2 years, it has been one of the worst experiences of any property I've stayed on. Previously living on an Aimco property, I should have known what to expect: poor guest/management relations, elevators always broken down, numerous expenses including "clean air" ( when it smells like an 90's hotel in the hallway) and ridiculous rent for having noise in the building constantly. I personally work nights, sleep into the afternoon, and with floors being redone and construction starting merely after I get a chance to fall asleep, my days are long and tiring. Having to pay nearly 1800 a month, including 100 a month for my support animal, I find this building to be ludicrous on the charges/guest satisfaction. The building management do not respond promtly. My a/c was out for 3 days, and not even an apology, or any attempt to compensate for an amenity i pay..also cooling charges and utility charges for the building?? Why should that come out of our pockets to pay for the business expenses? Every operating business has those expenses, but you dont see us getting charged to go into publix and paying their electric bills, except for the purchases we make I.e our rent. The maintenance staff are all kind, but with one only speaking english, it very much limits to just him in any situation I need, without frustration. The day I moved in, my mother got knocked out and rolled down the gate entry after following valet attendant to retrieve something out of her car, and the gate came down on her head. One thing after another, and that definitely was not a great way to start my loving experience here. I Will not be resigning a lease, nor will I recommend anyone to live on an Aimco property.
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Thanks to our management whole our building is full of Airbnb guests.. and people ho are working on desk see everything but they just don't wanna do nothing.
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Worst place ever. Hidden fees. Constant construction.
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I moved in August 2016. Everything was cool. Had a pool, quiet lounge area with wifi, pool, and a nice gym. About 6 months in, all of it was tore down without notice. People sign leases for not only the apartment, but all of the amenities. They could have at least did one project at a time. Construction is being done every single day, it is loud. If you work overnight i feel bad for you. The elevators are constantly going down. Someone broke into my car twice, and the garage is supposed to be secured. The only thing good out of this place is the location. There is a park across the street, biscayne bay, publix, and many hotels just in case you have visitors.
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When I moved in here, it was under construction, but I still loved it. The management was amazing back then. Since then, the management has changed. The new management is inexperienced, unprofessional, and rude. They do not respond to emails or calls as you see from my review and the reviews below. I have had roaches for MONTHS. The roaches are literally in my purse, in my bed, in my shower, etc. They came to do a "flush" that required 3 hours of preparation and over 3 hours of cleanup. My appliances were left in the middle of the floor, and I had to move them back by myself. Then two weeks later they scheduled the same thing without consulting me, which requires 6 hours of my week. I've called management and emailed several times. No response. The building is beautiful, and my neighbors are great. However, for what they charge in rent here, I'd expect management to at least return my phone calls within 5 days and treat me with professionalism and respect.
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This place is the unsafest apt complex you can find in Miami! Do NOT move here! They are always to going to rip you off. They stole my stuff from the storage! They charge $35 for storage and steal your stuff!! Then they clean their hands saying that they didn't see ANYTHING in the cameras! Two months ago a BMW got stolen form the parking lot and they said exactly the same thing! They don't care about the residents! They also charge crazy fees when you move out, they charged me $700 dollars from a really small stain in the carpet making me pay a total of $1,300 for my moving out... They do free retouch painting ONLY for the residents they want. The ATM never works, the soda machine that they have in the pool is always broken and take also your money and in the leasing office they don't care. The elevators are always broken and the engineering stuff are always high on drugs. When the convenience store was open I listened one conversation between two employees trying to buy drugs there. That without saying that the apt complex sting like marihuana all over and they don't care if you have kids. STAY AWAY FROM THIS PLACE.
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Terrible staff in all levels. They look nice when you come in and when they have your money nobody seems to care. Our bike was stolen and the manager said "that always happens, call your insurance". The pool area is always windy, and my daughter got cut in the pool with a glass. The garage door for residents is broken so it is open to anybody. Anyone can come in the building and do whatever they want. Totally unhappy and waiting for our lease to end to get out of here.
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All they care about is to steal residents money Rented their for a year , building was under total construction, didn't deliver their commitments upon finishing their construction on the right time.After a month of renewing our lease We got called to change our jobs to Orlando Talked to the leaseing officeres and they provided us with wrong information about how much to break the lease.Sent emails to their community managers But of course they didn't care about us or that we have been a good tenant ,never paid late or created any problems .they only care about stealing your money.We have been paying for an empty apartment for the last three month And we get charged every day I will be taking my legal action against this place .