Flamingo Point Reviews
Flamingo Point located in 1508 Bay Rd, Miami Beach, Florida 33139, United States there are many issues and complaints with this community/location, scroll down to the reviews section to see the true reviews for this location
Contact Information for Flamingo Point
1508 Bay Rd, Miami Beach, Florida 33139, United States
Phone Number
Website URL
www.flamingo-point.com
Year Built
1960
Total Units
366
Location
Detailed Information for Flamingo Point
Exercise extreme caution when considering properties listed by the horrible company “AIR Communities” on rental platforms. While their promotional visuals might appear enticing, prospective tenants should be forewarned of a multitude of hidden fees. Beyond the baseline rent, there are significant charges for amenities such as parking, water, and mail services, which often require an additional subscription. The following are crucial observations derived from reviews by past tenants across multiple platforms. It is imperative that you review these insights meticulously to avoid potential regrettable experiences.
Here is 20 reasons why you SHOULD NOT! consider moving into Flamingo Point:
- Excessive Fees and Poor Management: Residents complain about being charged for unexpected fees, poor management practices, and high costs for amenities like the gym and pet ownership.
- Criminal and Unsafe Activities: Reports of criminal activities including prostitution, drug selling, and violence are mentioned, creating an unsafe living environment.
- Construction and Noise Issues: Constant noise from thin walls and ongoing construction, as well as roach infestations, disrupt the peace of residents.
- Unfair Rent Practices: Stories of sudden rent hikes, unfair lease termination, and renovation-related evictions add to residents’ frustrations.
- Poor Package and Guest Management: Complaints include a lack of secure package delivery, daily charges for uncollected packages, and issues with guest and resident access.
- Credit and Discrimination Issues: A lack of credit history leads to problems with accessing the building and amenities, with allegations of discriminatory practices.
- Service Animal Issues: Residents report rude treatment regarding service animals and difficulty obtaining reasonable accommodations.
- Security and Maintenance Problems: Descriptions of non-proactive security, hidden fees, poor maintenance response, and an overall lack of resident support paint a grim picture.
- Leasing Office Mismanagement: The leasing office is described as unprofessional and rude, with leasing agents allegedly providing misleading information and poor customer service.
- Infrastructure and Cleanliness Concerns: Complaints of flooding, unclean common areas, and malfunctioning key fobs contribute to a negative living experience.
- High Turnover and Renovation Issues: The complex is characterized as a “frat house” with high tenant turnover and renovations that inconvenience residents.
- Lack of Transparency: Accusations of a lack of transparency, especially regarding hidden costs and leasing policies, add to the distrust of management.
- Unresolved Tenant Issues: Residents feel their grievances are ignored, with management failing to address or resolve ongoing issues.
- Unsanitary Conditions: Reports of persistent smells, dog waste, and pests like rats and cockroaches indicate poor sanitary conditions.
- Unfulfilled Promises: The complex is accused of failing to deliver on promises of a peaceful and luxurious living environment.
- Management’s Disregard for Well-being: The health and well-being of tenants are allegedly disregarded, with instances of ignored maintenance requests and poor living conditions.
- Deceptive Marketing: Claims that the complex’s marketing is deceptive, not reflecting the reality of living conditions and management behavior.
- Illegal Short-Term Rentals: Allegations that the complex allows illegal short-term rentals, contributing to a transient and disruptive atmosphere.
- Unprofessional Staff: Staff are described as unprofessional and dismissive, contributing to a negative and stressful tenant experience.
- Security Deposit Issues: Residents express difficulty in recovering security deposits and facing unjustified charges upon moving out.
Reported Hazards for Flamingo Point
Dog Poop
Mice
Roaches
Urine
Mold
External Links for Flamingo Point
Our website exposes the deceptive practices of AIR Communities. We link to external reviews on Google Reviews, Yelp, etc. but caution against trusting 5-star ratings. Many are the result of incentives for positive feedback, not genuine tenant experiences. We advise focusing on reviews of 3 stars or below for a real picture of these properties. Beware of manipulated ratings and seek the truth in the more critical, honest feedback
Reviews for Flamingo Point
IMPOSSIBLE to reach management over the phone. Only when you chose the renting option, and then someone "in an outside office" answers. ANY issue you have (and you might have a few) you have to go in person to the office...
Absolute garbage community; avoid like the plague: --when I moved in, no one would help me figure out where anything was or how anything worked--the gym is 'at the back of the garage by the valet' even though, no, it's nowhere near the valet and 'the back of the garage' is not accessible except randomly from the 6th floor (no signage or any other materials to help explain this)--packages get lost or stolen constantly due to poorly set up package lockers and negligent staff; the sprinkler system turned on due to an issue caused by the construction, an entire locker bank was frozen and I never got my package that was in there--when the lockers get overloaded, the staff let FedEx and others just dump packages in the open room where construction crews can grab anything and make no effort to ensure packages are safe --doing something basic like reserving the freight elevator is impossible because the omnipresent construction crews act like they own the place and the management does nothing to stop them blocking every entrance and doing whatever they want --frequent elevator outages and utility outages due to constant construction or poor maintenance--if you want to have someone move in, or enable them to access the elevators without you, you have to add them to the lease as if it was a brand new application and plunk down $1400 for them to even consider it, and they can just say no and keep your money --lobby staff is useless and does not take security seriously; people are walking in and out all the time, yet randomly they'll pick actual guests of residents to harass --nosy and incompetent security comes and randomly knocks on my door at 7am, 1030pm, 1am to stop OTHER PEOPLE'S PARTIES' or to randomly look for a package that someone lost --when they clean a common area, they just close off the elevators with no prior warning and rudely send you back upstairs with no accommodation or explanation of how you're supposed to get where you need to be
i did end up moving to this place wish it was a bad choice not advising any one scam
ROACH INFESTED!!!!!!! It's not every apartment, but they leased me my apartment knowing it had an infestation and failed to fix the problem. Having moved from out of town, I couldn't see it until move-in day and now here we are. The exterminator comes every other day but the problem is too big so nothing helps. Fingers crossed they'll transfer me to another unit as soon as possible. It's disgusting and unsanitary!!
DO NOT GIVE THESE GUYS MONEY... ITS GONE..!! I gave them $1000 credit card HOLDING DEPOSIT (THEY WON"T RETURN) - I paid a $100 application fee and a $1000 temporary holding fee for a unit. I did not get approved for the unit (Divorce FICO to low) and i was told the $1000 holding would be returned to me in 3 to 5 business days. Its well past that and strangely they no longer answer emails, phone calls anymore. I will be filling a complaint with my bank as well as my good friends at the DEPARTMENT OF BUSINESS & PROFESSIONAL REGULATION. Deysi was the person i was working with. All in all from the locals it sounds like I dodged a bullet as this place is not well liked locally and i ended up with a much better place.
I cannot find my last review, I will leave it here again: - Deena. The way she emailed us at the early beginning made us feel disrespected. We authorized to her a payment of $350 and she charged us $1230+ that was non authorized. Did not gave us the tour for the building and did not reserved the right day the elevator for the moving day. - We were NOT notified beside of all our questions about payment of "extra charges" that are $300+ each month, if you are on a budget please think twice. - The cabinetry felt down the first day of moving because it was attached to the wall with glue, and it happened to another friend either you or you belongings will be affected. - THE PACKAGES: I LOST ALMOST ALL MY PACKAGES THEY GET "LOST" EVEN WITH THE CONFIRMATION OF THE TRACKING AND PICTURES OF THE PACKAGES INSIDE OF THE LOCKERS. ONE OF THE GUYS THAT WORKS THERE IS SO RUDE THAT HE YELLED AT ME SEVERAL TIMES WHEN I WAS NOT EVEN TALKING TO HIM, AND TRHOW TO THE FLOOR ANOTHER RESIDENT PACKAGES AND KICKED THROUGH THE HALLWAY. - My apartment always have insects. - My bathroom is always with something broken. - Oh they fooled me with the Gym, they out a seal on top of my contract to get the gym payments waived because all of the bad situations that I was facing and I still facing. - The administration wont do anything and is very hard for them to email you back with of course no solutions. Please do not get fooled like I did in this building.
If you like strong emotions and the worst management this is the right place! At the beginning was the cockroaches! But then we discover the best. We have a wonderful group of young neighbors: they live from 2 am to 6 am. They receiving a lot of friends and they enjoy so much smoking the peace Calumet. Obviously, marijuana smell is fantastic for our children two years old, it will be perfect for the condo of tomorrow. More than this I love so much to wake up at 3 o clock in the night because of the nice neighbors love the techno music very loud.But I wrote a lot of requests to have more of this from AIMCO management but they have to share this benefit with a lot of masochistic clients, that I could understand. Yesterday POLICE and SWAT enter my apartment. Was wonderful. They looking for someone in the next apartment. I loved so much so I went to the manager for thanks her. Unfortunately, she said "is better you go to a hotel for some day but we can pay for you" was so nice!! Next time I ask to spit me in my face.Such a fantastic place for masochist!!!
Thanks God they broke the lease for us by renovating North Tower. We were deceived by their own leasing agent Gabriel who lied when telling us information about the apartment. He told us and wrote on a piece of paper all the fees, parking 80$ renters insurance 14$ Trash, sewer, water 25-35$!!!!!! Electricity and internet on our own Gym 60$ He wrote this 2x on two separate times we saw him. I have never paid sewer etc so I didn't have any suspicion about what their leasing agent Gabriel wrote. We signed the contract and there was no specific number but Gabriel did say many times it is 25-35$. We wanted to know what exactly are we gonna pay monthly. So imagine our surprise when we saw the bill for 184$ monthly. That made our monthly rent 1880$ instead of 1730$ which we signed up for. If we knew we would never sign the lease! We called and complained to management, Aimco, utilities providers but it is no one's fault. Gabriel has been avoiding us ever since we signed the lease. I can't believe we were lied to by their own agent. Watch out for every single sentence and make them sign whatever they say! The manager is not better either. She wanted me to take the apartment in South tower without seeing it or discussing the fees. Horrible experience! Run from Aimco and Flamingo, they have too many departments and nobody can help u or be accountable for anything. And if you really want to risk, do not go to agent Gabriel.
I am sorry to say that my experience with Flamingo Point Residence apartment in Miami Beach has been extremely unsatisfactory and frustrating. As a resident, I have faced numerous issues that have not been resolved by the management. From the first day, I moved in, the flash in the toilet did not work, and it took them three days to fix it, despite the management's assurance that the apartment was completely renovated and everything was new. However, the problem continued to persist, and it was just the beginning of a series of frustrating experiences. On one occasion, someone brought trash in front of my door and left it there, which happened twice. When I reported the incident to the management, they ignored my complaint and did not even let me see the camera records to catch the person who harassed me. The issue was never resolved, and I felt extremely unsafe in the complex. Another significant problem arose when I lost my expensive package because the management was not able to provide a safe place for deliveries. Despite my complaints, they never even tried to help me find my package, which was a huge disappointment. The management team at Flamingo Point is extremely rude and unprofessional, and it doesn't matter how many times you request to talk to the general manager or someone in a higher position. They will never be in contact with you and will completely ignore your complaints, putting all responsibilities on the maintenance team. The leasing office may be polite until you sign the lease, but after that, they become rude, disrespectful, and very unprofessional. Recently, my AC has not been working properly, and it has been two weeks since I first reported the issue. The maintenance team has tried to fix it several times, but it still does not work. Instead, they put an old, noisy, temporary AC in my apartment, which doesn't work properly at all, and the temperature inside the apartment is 78 degrees Fahrenheit. When I asked them to change it, they completely ignored me, and I have been living in horrible, health-threatening conditions for the last two weeks. They informed me that the AC company representatives would come once on Monday, which means I have to survive in 78-80 F temperature for another two days. Also I emailed several times and never got response from officials of Flamingo Point. Despite my repeated requests to talk to managers, they have never called me back or emailed me with an official response or apology. When I talked to the maintenance guy, he said he could not do anything to fix the AC. This kind of service is unacceptable, especially considering the high rent I pay of $4000 for a one-bedroom apartment. I highly do not recommend anyone to live here at all. Flamingo Point has the worst management I have ever seen in my life. Despite the management saying the property is secured you can see a lot of strangers inside the complex, especially in the pool area, which is very concerning. The nice and polite management representatives are all fake, and they literally do not care about you after you sign the lease. I urge everyone to read the reviews on Yelp and Google, which are true and with evidence. I did not read the reviews and it was my mistake. Flamingo Point is a terrible place to live only cause of horrible management , with a 2.5 rating that speaks for itself. In conclusion, if you are considering signing a lease with Flamingo Point, please read the reviews carefully before deciding. For the price they charge, the management must provide excellent luxury service, as they represent themselves on their site. Unfortunately, it is all lies. Flamingo Point has terrible management and service, and it is not worth the money you will spend. I hoped to find peace and new home when I moved here but instead of I found rudeness and disrespect and unprofessional approach from the management. So disappointing
Sitting outside at night with 2 female friends and our dogs. Dogs are on leashes. This security man has been standing in the bushes watching and listening to us for over 30 minutes. It's freaking creepy and they always do this. It makes the dogs uncomfortable because they can't see him that well bc he's literally hiding in the bushes. This is so odd
I got stuck in the elevators multiple times and almost died because no one could find me. They don't even bother to fix the elevators, they just let you stay trapped inside of them and maybe rot to death until they find your body. The staff is rude and have no idea what being-of-service even means. Guarantee this place will be shut down by the city very soon. Dangerous place.
Management sends fictitious lease violations such as noise disturbance (when I'm not even home), dog barking (I don't have a dog), and smoking (I don't smoke). After 20+ violations, although disputed, received a non-renewal letter. Cockroaches come in masses 25+ floors up through the sink and dishwasher at night despite maintenance spraying. Construction noise is unbearable on both sides of the building. Amenities were reduced by 70% with the removal of the north pool, jacuzzi, and bbqs, yet rent remains the same. None of any pros (views, walkability, south pool) are close to overshadowing these cons.
The building is beautiful, apartments are very nice. But I would never recommend to rent from them. The management is terrible, they create problems for people living there making it stressful. Ignoring service requests for a long time. Employees on reception don't know their job. Finally, I moved out and not getting my deposit back on the right time just because someone made mistake in the office. The whole experience is stressful
This place is not what the management says it to be.... a lot of criminal activity goes on in these towers , Prositution , drug selling , fighting , stabbing , ppl getting robbed and management doesn't seem to care pls do no get tricked by these people !!! They will take your money and feed u to the fish
The Flamingo is a filthy apartment complex that is infested with cockroaches. Do not move here. Two separate exterminators who work for the Flamingo have told me that the entire building is infested with cockroaches. I've seen roaches as big as crabs crawling through the hallways. Don't take my word for it though, if you decide to tour an apartment here despite the overwhelming negative reviews, I suggest that it's in your best interests to at least look beneath the appliances before you sign a lease... if you have small children, make sure their shots are up to date before you move in.
Avoid this place!!!! Can't watch tv without your neighbors complaining. Apartments aren't sound proof. Management is rude and wont help you at all! Worst place I ever lived.
A good place
I just had to leave another review. God, this place was awful. Don't even think about it. Those cockroaches still give me nightmares from time to time... I legit saw a roach as big as a fucking lobster in the skywalk once. StayUpdate after Flamingo's response: You people did "treat" my unit for cockroaches several times. I think the actual number was 14 times in the 6 months I lived there. The cockroaches never went away.
LIARS , WORST PLACE TO LIVE !! STAY AWAY MANAGEMENT AND LAWYERS OF THE FLAMINGO PROMISE ME TO NOT CHARGE THE TERMINATION FEES AND AFTER TWO WEEK I GOT $4850 BILL . NO WONDER PEOPLE COMMITTING SUICIDE JUMPING OVER THE BALCONY OVER 5 KILLS IN 2016 JUST STAY AWAY FROM THIS PLACE VERY DANGEROUS COMMUNITY. CRIMINALS , KILLERS, ROBBER ARE LIVING THERE.
Terrible. Horrible. Avoid! Youve been warned
My experience with Aimco and the Flamingo has been not only terrible, but has destroyed my credit so much that I'm unable to even rent anywhere else. When I moved into the South Tower, I loved the property. Everyone said it was like a dorm and they were right. I loved the diversity. Then I decided to stay long term and moved into the Garden units right by the volleyball court. I loved my home and met lots of great people. When renovation work began on the sea wall and volleyball court, that all went out the window. I lived on the first floor in a corner unit. I had workers looking into my apartment, heavy equipment parked on my patio right outside my sliding door, noise all day long and absolutely no care or consideration given by the staff there. I couldn't go outside my back door which faced the bay, an amazing view taken away by a solid green nylon fence. My lease was coming to an end in 2 months and I asked the management if it was possible to vacate early and end my lease. It was becoming unlivable at this point. Everyday it was noise, machinery and workers all around my home. I had to keep my blinds closed all the time and made my home more of a shelter than anything else. I kept in contact with management and saved all of my emails. Who knew they would stab me in the back so bad. I was given permission to leave my lease early by management and they asked me to bring my keys into the office. I did so. 2 months later, I learned they had placed an eviction on my credit report AND a LIEN for unpaid rent that they agreed to!!!!! I willfully left WITH permission and they still reported me as a failure to pay the remaining lease. This destroyed my credit score. Be aware, this property WILL find a way to take your money, your freedom and in my case, your ability to find a new home if you're extremely unhappy. I see a Flamingo rep respond to a lot of these posts and say how sorry they are and offer someone to discuss their issue with them. I've posted here twice, been in contact with AIMCO directly and interestingly enough, NO ONE HAS BOTHERED TO FOLLOW UP WITH ME. Why? Who knows. Hopefully they'll be caring enough to admit fault once in a while and take care of my credit score like they should have in the first place. I wouldn't recommend this property to my worst enemy.
I am not surprised this is the worst place to live in Miami Beach . Just look at all the testimonials. Think twice before moving in or you will regret it.The place is full of wackos its a Mad house. This place have no values and its totally disgusting. Staff members please... I dont even want to talk about them even if they are rude and incompetent why do they have to be dishonest? Jashba Mugica I am talking to you. You are the worst by far property manager I never had to met I wish I could say more and I mean it. You shouldn't be given any responsability you as a general Manager. Jashba Mugica you dont even speak english. Jashba Mugica shame on you. You Manage the Flamingo South Beach the worst way possible and I hope this review will alert any decision taker to get rid off you. PEOPLE BEWARE!!!! this place is to Avoid please inform yourself before signing a lease over there people will make you feel nice and comfortable at the beginning but wait until the problems come. YOU MAY ASK NOW WHAT ARE THE PROBLEMS? Well sign a lease at Flamingo South Beach. You will see.
Listen!... run away!... don't be dumb like me and rent here. IT IS BAD!!! REALLY BAD!!!!... seems ok, the pool, the gardens, the so-so poo smell... NOOO!.. IS BAD!!... The walls are paper-thin and loud during the night..... my upstairs residents are east europe prostitutes, I clearly hear everyone of their clients and their excessive sex screaming; the other they share a 1-bedroom between 3-4 noisy people, the other leases to weekend party rentals and my next door are obnoxious screaming always high drug dealers.. the other day someone got shot and killed right down stairs... from the outside looks nice.. inside, a big big big big lie and mess. They have a comprehensive contract to take two months and your deposit to leave and believe me you will want to after a week in this crappy place.... DON'T, for your own sake, DON'T LEASE HERE... the administration dont care except picking your hefty check overpriced for an old old unit. Security is just cosmetic. If you are are not a drug dealer/prostitute/psychopath, please, listen to me, dont rent here. See all the other TRUE reviews in google and yelp and read... their reviews on their site and apartments guide is all fabricated... the reply from them, Bryan, and so on, is just an auto reply, they dont give a cr@p, nor anyone in that office, they keep a guard there for a reason. Their strategy is to lure young people to a so call luxury rental, and they sky rocket the renew rate to either get more money on the new rate or keeping your deposit when you leave, as they will attempt any means to keep it. I can assure you that if they offered a 2-weeks trial period for new residents or a no-penalty contract-cancellation, most people would leave. I know if I could afford it, I would leave immediately. I am counting the days for my contract to be over and leave this hell.
DO NOT BE FOOLED AND MOVE HERE. It is as bad as the reviews reveals. The management is worse than you can imagine. They do not care about customer service and forget about making an agreement with them - even when they sign the agreement - they will not care about keeping it. One friend got a notice 3 days prior to move in, only because he contacted them himself because there was still light in the apartment, that they forgot to tell him that the previous renter didn't move out, so he could not move in - Flamingo denied to take any responsibility. Twice before that they tried to rent him apartments that was under eviction, which means they could not guarantee the agreed move in date and whether it was actually ever going to be available as the current renter could still stay if he paid the rent, which he was first told weeks after he had put in his application. That is the level of incompetence you are dealing with here - be warned. Everybody makes mistakes, but it is how you handle those mistakes that matters and Flamingo do not take their responsibility for any of the mistakes they make. Forget about being a longtime tenant here as they do not want you to stay - that is the truth. The people working in the leasing office get commission when renting out the apartments so do you really think they want you to stay rather than have a fresh supply of apartments they can rent out? They put up the rent by $200 dollars per month for every single contract even though no maintenance or improvement has been done. They will try to fool you and say that it is the market price dictated by the head office while you can go on their website and see the exact same apartment a few floors higher being rented out several hundreds of dollars cheaper. Yes that is right, your renewal price will be higher than the price for the same apartment listed on their website just so they can get you out and take your deposit. Had this happen to everyone I know here including myself. One friend is just about to leave as they once again raised his rent so it is now $400 dollars more than the same apartment many floors higher that is currently listed on their website. They do this to everyone, so do not think there is some special circumstances involved, it is their policy. Elevators often breaks down and take forever to get fixed. People tend to piss in them as well as the dogs, and watch your steps as there is poop everywhere. So if you like a fresh smell of urine in the morning or poop under your feet this place might be for you. There is some serious vacation rental going on in this place and people come and go all the time and do not behave or treat the place as if it was their own home. It is like a big hostel and management completely ignores the problem. I feel a bit sorry for the security guards even though most of them do not do their job, as people tend to be very rude to them when they actually try to do their job, which quickly discourages them. You will meet the worst kind of people here, and you should expect people partying every single night. Forget about having a job - except if you are a promoter or stripper like everyone else. They advertise their expensive apartments in the Center Tower as having wood flooring, which is false advertising as they in fact have cheap synthetic vinyl (plastic) flooring. Polyvinyl Chloride (PVC), also known as vinyl is a synthetic plastic material and among the most inexpensive type of flooring you can get for a good reason, and obviously has nothing to do with real organic wood. I hope they get hit by a class action law suit because of this deliberate deception. Try to do searches on google combining words like "vinyl, PVC, poison, toxic, dioxin" - and ask your self again whether yo really want to live here? You better pray that a fire never occurs and you don't breath in any fumes - but by looking at some of the residents living here it is easy to imagine. It can seem like a nice place at first glance but hopefully you think twice and listen to some of the reviews.
Worst investment of my life! La peor invercion de mi vida! . Terrible Place
THEY ARE IRRESPONSIBLE AND LIARS, DO A FAVOR TO YOURSELF AND RUN AWAY FROM THIS PLACE. Feel free to email me for all the details so you keep your emotional an mental health.
THEY ARE IRRESPONSIBLE AND LIARS, DO A FAVOR TO YOURSELF AND RUN AWAY FROM THIS PLACE. Feel free to email me for all the details so you keep your emotional an mental health.
AVOID!!BAD MANAGEMENT!!In spite of the awful reputation of shootings, drug dealers and prostitution this place has, I wanted to give it a chance since it offered a good deal. I never took into account I would be dealing with AIMCO, an incompetent and poorly managed company which only cares about getting you to sign on the dotted line, get your application fees $$ and then dismiss you. No one ever picks up the phone! Imagine how it will be when there's a problem with your apartment..It cost me $450 to break away from this shit show (that's what they ask in NONREFUNDABLE fees) but at least I wont have to deal with such nonsense and lack of professionalism for a year. Good riddance. DO NOT DO BUSINESS WITH THESE PEOPLE. Also, I dont care about the meaningless reply from AIMCO so might as well save it.
Very dirty...
Dog waste everywhere. Unlighted pathways mean you use your cell phone light to look out for land mines left by four-legged friends. Long, long (sometimes rainy) walk from North parking lot to South building. Constant construction noise. Dirty, rundown hallways, and on, and on .... This place is a dump!
worst place on the beach this place its scam don't ever dream to get your deposit back.
If there would be an option to leave -1 that's what I'd pick. We came here a year ago and our fault to do not pay attention to the previous reviews. If any given place has less than 4 stars apparently that's for the reason. They rip you off. Management is horrible. On the top of the rent you pay $400-600 for all the random stuff that they don't tell you about. Gym is not included, you gotta pay a 100 dollar for a dog... INSANE... and this is them being "dog friendly" In short, do yourself a favor: go and spend your money somewhere else, Flamingo is all about ROI I never give bad reviews BUT I had to do it on this property
Wow, and not in a good way. My sister's apartment has had one issue after another and every time management does not deal with the issue appropriately or at all. Do NOT rent here unless rats, water damage and strange odors in the hallway are your thing.
Very bad
WORST PLACE TO LIVE! They nickel and dime you to death. I've lived here off and on for 5 years and here are the cold hard facts about the Flamingo. They will Nickel & dime you to death. The policies are always changing and they notify you always 1 day before the new change. They WILL TAKE 90% of your deposit. I've always left my place 100% perfect, paid for carpet shampooing etc. and they ALWAYS take your deposit. Most apartments have mold problems, They charge $200 per car if you want to park there, They charge you for bs insurance each month, they now charge for water, $1000 non refundable pet deposit plus $600 extra in rent per dog per year. They have NO guest parking anywhere so if your friend stops by they have to pay high prices for valet. One day late on rent is $200 late fee. If you lose your Flamingo card yup thats $150, It's also always very loud, in the hallways, and outside. If you live in the front all you hear all day and night is the gate slamming shut and taxi drivers honking and yelling, seriously allllll day and night. My rent for a 2 bedroom was $2,100/mo when my lease was up they raised my rent to $2600 per mo. Every year is you stay there your rent sky rockets. The South pool has been closed for a year, and everyone says that the south tower is sinking. There's all construction machines all over the place after the company went bankrupt. They once lost my check and then charged me $200 that THEY lost it. They also now do not accept checks you have to sign up for auto pay. That is the only method they allow to pay rent. Do yourself a favor and DO NOT MOVE HERE! I only wish I read a review like this before I moved there.This place is nothing but con artists and scammers, always out to get a buck from you.
Seems like management responds to everyone's complaints with " dear so and so please email me at this address with your contact info so we can send someone to your apartment and stab you and throw you off the balcony. After reading countless horror stories , I will look for an apartment else were. Everyone should stop complaining on here ,cause seems like management is cleaning house. I really hope all the 1 star reviewers are still alive somewhere.
DO NOT LIVE HERE AND WASTE YOUR MONEY AND TIME. If I can give a 0 Star, I would! This place is ABSOLUTELY THE WORST PLACE TO LIVE in South Beach. People get SHOT in here, Security is not proactive, HIDDEN FEES, and Resident Complaint Response is the WORST. I woke up at 9am on a drilling from upstairs of our apartment BY THE MAINTENANCE DEPARTMENT, and it took me literally an HOUR JUST TO GET A HOLD OF SOMEBODY to take care of it. I called since 10am and their operations start at 10am, I GUESS EVERYONE IS LATE TO ANSWER THEIR PHONE? Guess what they said? They can do anything they want between 9AM - 5PM, with this black guy, about 5'8" in height, medium built, from the maintenance department laughing at my face saying they can do whatever they want between then. DO NOT LIVE HERE. IT IS ALL SUGAR-COATED ON PICS BUT TRUST ALL OF THE REVIEWS ON HERE, WE ARE REAL RESIDENTS WITH REAL EXPERIENCES.
It's very sad. The flamingo destroys the resort living feel they advertise. Sure the amenities are nice, but they close the pools before sundown. The leasing staff are scam artists. And they nickel and dime you for everything. Apartments are small, extremely outdated, no storage. The AC system shuts off constantly. The elevators are forever out of service adding more time in the morning just to leave. It's an awful place. Find another place to live. Anywhere!!!!! The flamingo south beach is trash
Looked into renting here and was extremely turned off by the pushiness of the leasing agent. After reading the reviews both here and on google, it is clear that they are pushing some kind of leasing scam where they get you to sign a lease at one rate, then under the guise of renovating your apartment they then raise your rates. On top of that, every single thing here is an extra fee, down to the most basic level of gym access (and it is a per person fee). There is also a monthly parking fee per car (nothing is included), a monthly pet fee, and apparently all sorts of other nonsensical fees. There is something extremely fishy going on here...
AVOID! the management company is dishonest and disrespectful. the building itself is gross. IT SMELLS!! not only is there an insane wait time for the elevators the freight elevator has been broken for weeks so good luck getting anything moved in or out of the building. They showed up unannounced to the apartment to fix a water issue. TWICE. they destroyed property and trespassed by entering the apartment without consent. did i mention personal property was damaged. this is after a rat problem and a separate cock-a-roach issue. two young children live in the apartment and at this point it is unsafe and unsanitary. shame on the flamingo and its management.
The biggest headache I ever had. I would never ever live here.... the worst and unhelpful stuff - insane security ... they make everything too complicated.... rude af... it's overpriced and cold on the halls... Good luck to live in Flamingo.
Worst place ever
If I could give this place zero stars I would- The management is incompetent and downright negligent. The building is decrepit and has a terrible smell and is falling apart. Do not waste your money renting here! But if you want cockroaches, rats, and leaks, then you have come to the right place.
Great location but always increasing rent even if they have 71 available units! We we signed up the initial rent was $2800 odd ended up at something like $4500. Then final walk through over $1000 worth of feea ridiculoua
sick management and gross leaking dirty smelly building with rats and roaches. the management was supposed to fix my flooding but ransacked it and destroyed my shelf of antique books in the process by moving everything to quickly. Tons of expensive signed books ended up in a puddle of bathroom water!!!!
Flamingo point gave me 60 day notice While I signed lease mid April for 23 month Starting June 29/21 approximately $180 increase. Then they decided they want more money for Apartment . They said I could move back for $800 more after 2 month , while they refurbished a perfect apartment In not need of Necessary construction. This is unethical Money Grab , we are talking about a place that had 2 of 4 Elevators out of service approximately 4 Years in 1 of 3 North Tower
Despite the roaches, rats, fire alarms and broken elevators in the south tower, Aimco is going to charge you cleaning and damages fees from the warranty deposit anyways ... even if you have no damages ... which is around 395$ that you need to take in consideration!
Worst place ever . You will get law suit from the owners if you break the lease.
i wish i can give them 0 . as a resident i know this place sucks. love the location
Unprofessional staff. They stole my deposit (3000$) for no reason. It's been 2 years that only 2 elevators out of 4 work in the north tower. It's very unsafe shootings are more recurrent here than in the ghetto. It's very dirty and the maintenance is bad. It's all bad but the location of the building. I wouldn't recommend it to my worst ennemy.
This building is in bad shape. Same managent company for years but it looks they didnt learn to do the job right.
Horrible management, price gouging, lease terms, etc.
Worst place you can ever move into !!!!! Leasing agents are completely liers!!! Giving you false info and not telling you information you need to know !! Likw saying you sont pay building utiilities or foe the ac and then surprise every month extra 100$ utilities for lack of service al over tge comunity been living here 5 months now moved in to a "new" apt who was not clean on my move in date , they saying you have new washer and dryer , i threw away hundreds of dollars worth of clothes , got stuck in the elevators morevthen 6 times and today fifth time elevtora are broken only one is working took me 25 minutes to get to my 14th floor apt its a scam and tge worst place u can live !! Over priced horrible mangment and costumer service dont ever moce in you will regret it !!!
DON'T WASTE YOUR TIME HERE. Horrible customer service, they won't be nice to you. I drove one hour to tour this building, upon arrival the Leasing Agent (he never introduced himself) working on Sunday, April 28th let me know that the townhomes advertised as available on their website were NOT available, then I proceed to ask about other floor plans and he was plain rude as if I was an inconvenience there. He told me his availability was very limited even though that's not what the website says. No, thank you... I will take my business elsewhere. If they treat their prospective customers that way, just imagine after you move-in to the building. Read the reviews, their current residents say the management is awful and my experience today can validate what they say. This guy was beyond unprofessional and unfriendly.
I will say in spanish. Disappointed with the increase in rent every time you renew it, no parking included, dog excrement and urine everywhere: in the elevators, in the hallways, which by the way are always dirty and carpeted, which makes them even worse because the Dogs urinate there and in almost 3 years that I have lived there, they have never been cleaned. My apartment is always dripping, the washer dryer does not wash well, it is very old. I've been lucky to have calm neighbors but you can hear everything, even when they have sex. The staff in the offices have always treated us well. I have no complaints about them. But there are many things that definitely need to be improved. After reading so many bad reviews, I no longer know what to expect when my lease ends. Please flamingo people, be more demanding with cleanliness. It really is unbearable to walk inside and see or pick up dog feces. It's dirtier than outside. It can not be possible
I'm sorry to put one star because I lived in 3 apartments in this building. I loved apartments and living in comunity but one star goes just because managment office. When we move out they charge us ridiculous amount for damages that was there in moment when we move in. One time $2000 for scratch on counter top, even when we provide them pictures of damage from move in day, they just sad that we have to pay. Second time, we have luck not to pay for anything. Third time, and last one, when we move in we went to managament office to complain that our apartment is not clean and not paint at all, there was dirt on walls and sealings. lady from managament office came personaly to take fotos of that and told us that she's gonna put that in our move in file. We were fulls, we trust her!! Nobody in next 6 months came to paint apartment. Also there was already scrach on counter top, it looks same like one what we paid before $2000, it was there.. so probably people before us in that apartment paid for that too. Probably they didn't change counter top in our old apartment. Where that money goes? Hm..so, when we move out from this last apartment we got final bill where they charge us $260 for painting!! Why? Because walls are dirty. When we told them that we already complain about that, all what they told us is that they can't do anything about that and that we have to pay for that. They already took our money from deposit. So be carefull if you are moving in this building!!
Sick and tired of this place!!! For your money please go somewhere else where your not gonna be harased every day!
THERES BEEN CONSTRUCTION WAKING ME UP EVERY MORNING SINCE IVE BEEN HERE! I hate this place with all my heart. why is there drilling everyday?!? im very patient so if I actually complain about something it's going to bother most of humanity. Hate this place
Dirty and disgusting! Not sure why anyone would want to live here.
I've been making deliveries to this building and all of Miami for about 1 year and a half. It's gotten so bad that you people won't let us even park on the property to make deliveries but any other delivery service can pull right up to the building. I delivery groceries and sometimes I have over 100 items I'm delivering and for you people to tell me to park on the street to walk to the building is just so wrong in so many ways. We are actually faster then the fedex and cable company and all tjise srvucra but yet make us park in the street. I will not be making any more deliveries to these building 1500, 1504, 1508 bay road. You guys need to make it right with the delivery people that service your tenants in your building. Employees and security are rude and disrespectful, they straight lied to my face about someone I was trying to make a delivery too. Most complicated building I've ever been to.
The worst building management I have ever dealt with. I have had constant mold problems in my apartment. Also, the shelves keep falling off the walls and management completely ignores our requests to fix both. DO NOT MOVE IN HERE
Flamingo point is a mess, the Managment office so bad especially Luisa the manager!
dog poop everywhere. elevators dont work.
ZERO STARS. EDITED SEE BELOW Mixed feelings about this place. A lot of the reviews here are somewhat true. The walls aren't thin, but the ceilings and floors are. I can hear my upstairs neighbors TV and conversations. Also, there are definitely people subleasing to tourists in violation of their lease terms. A quick search on air BNB will show you that. Additionally, no one warned me that it's a full 5 minute walk from the south tower condos to the parking garage. EDIT: SO I wrote this review 2 years ago, and my opinions have definitely changed. No one leashes their dogs on the property, and my sweet gentle giant has now been attacked more than once. The construction workers are also rude. The parking is expensive, but you can never find parking during the day because the construction workers occupy all of the spots. Also, my apartment has roaches and no one has done anything to remedy the issue. The staff was very rude about my service animal, and I almost had to sue because of it. I can't wait to leave. If I could give this place 0 stars, I would. Do not lease here.
Constant noise/ barking dogs and unhelpful/unresponsive administration The building is nice enough but overpriced for what it is. The real issue is dogs barking constantly and the building doing nothing about it. They start at 7am and it's non stop barking where the dogs sound incredibly distressed - not normal barking. I've been communicating with the building trying to address the issue for 6 months and they're pretty uncommunicative or say they will ask security to monitor the situation but no one does anything. This seems pretty on par for level of service otherwise in the building as well. It's a nice enough place, but not one to call a home. Be cautious before choosing to sign a lease here. Management commented below that the issue has been addressed and emails continue to be sent out but one email was sent out after several months of asking for it and it is still a huge issue. I also called air communities multiple times and left a message asking for them to return my call and never heard back.
First, the building signed a lease with me for one move in date, but 5 days before the move in date, they said the building wasn't ready and we couldn't move in for another month. They only realized it wasn't ready because I went by the unit and brought it to their attention!!!! Otherwise, they wouldn't have known and it would have been move in day and we couldn't move in! Appalling! Next, we move in, and cigarette smoke is dumping into my apartment, presumably through an air vent straight into the bedroom. It is so strong it is causing me asthma and my infant had to be hospitalized for wheezing. The management acknowledged the issue and said they would look into it and then stopped responding to any emails. Truly negligent and harmful.
I would give zero stars if I could. Don't live here. This is literally the worst building I have ever lived in. Dog poop everywhere, terrible party-oriented and selfish tenants, horrible management, overpriced. Everything is always breaking and half of the working appliances (e.g. laundry machines) are so bad that they may as well be broken for all the good they do you. The management company will take your entire security deposit and will list fake reasons, even if during the final walk through you agree that everything is perfect; they will change your bill after the fact and then not return your calls. They will raise your rent hundreds of dollars when you try to renew - pretty sure this is so they can take your security deposit and get someone else into the building to rip off. Parking is ridiculously expensive. This building lives up to the stereotype of the worst of Miami, 100%.
AVOID THIS PLACE. THEY NICKEL AND DIME YOU FOR EVERYTHING AND THE MANAGEMENT IS TERRIBLE. THEY DON'T LISTEN TO RESIDENT FEEDBACK.1.Prior to move in they don't tell you that your utilities are pooled with the entire community so you're not just paying for your usage but much rather everyone's trash, water, electric, gas, sewer and pest control so its impossible to know what those monthly costs will be until you get the bill. This may have been okay if I had known about it but they just completely left that part out. 2.The basketball court is there but you can't use it. It's not like the hoops don't have nets.. there are literally no hoops on the backboards. When I asked the staff and the management as to why this was they told me it was because random people would come in and use the court. That sounds like a security problem, not something that paying residents should have to be penalized for. They still advertise their basketball court on their flyer though so this screams false advertising!! 3.The security was so unsecured that someone was able to get into the garage and spray paint multiple cars! Oh and let's not forget the time that they towed my car. 4.They just upgraded to biometrics security so you have to scan a key fob or use your fingerprint to get in the buildings. This would be great but oh you live in center tower and want to go to the food market in north tower? Well you're gonna have to bang on the door until the front desk person lets you in because your biometrics won't work for any building but yours. Oh and if no ones at the desk you'll have to wait for what could be 30 minutes just to get in. So much for community.. we're all separated. Wanna go to the pool? Same thing with the desk or you can walk alllllll the way around the building. After a long day at work I want ease not hassle. 5.Now for the pool its great its beautiful but you want to have guests? Only 2 guests allowed. You need to go to the restroom? You're gonna have to take all of your guests with you because they will kick them out if you're not there. 6.Your mother is visiting you from out of town and you have to go to work? Well you better be there when she arrives because they made mine stand outside in the rain for an hour, never called to notify me she was there, and wouldn't let her sit in the lobby all because she had a suitcase! 7.If you have a guest staying more than one day they make you get a guest pass which is fine it lets your guest get in and out of the building.. but that's it. You have to pay $25 for this pass (that you can only obtain when management is open) and your guest can't even go to the pool without you. Where does all my rent money go if I have to pay to have my guests come over!! 8.Maintenance had it's ups and downs. They would come in and fix my blinds every month because the blinds would snap like twigs but anything more than that they couldn't really handle. My air conditioner didn't work on the auto setting and they didn't know how to fix it so the whole year I lived there I would constantly be fussing with turning it on and off. My ice machine made really bad tasting ice and they told me to contact miami beach because it was a water issue. Mind you the tap water from the sink tastes fine. Clearly it just needed a new refrigerator filter but he refused to change it. 9.Last month they came in to test all of the fire sprinklers and they were so careless that they ripped my shower curtain. The job was also left unfinished and messy so they had to come back a week later and finish. 10.There was also no regard to the fact that people actually live in these apartments because there were always workers gathered around my apartment door in the morning talking because one of their work closets was right next to my door. 11.You better get ready to wait long periods of time for the elevator because at least one of the 3 is always broken. 12.Some of these complaints might seem minor but when you're paying over $2000 every month in rent you expect everything to be in tip top shape and to be treated with respect.13.When I finally moved out last week I was so happy to be free from such terrible management. But now I just got slapped with additional painting charges on top of the cleaning charge they force you to pay. You better leave your apartment better than you found it because they will charge you if you leave it in the same condition that you found it in. When I moved in there were scuff marks and holes in the walls. I had to put in my own request that the holes be filled in and cleaned all the scuff marks. At move out, they still charged me for scuff marks. You would think with paying 2x the monthly rent to break the lease early that they would be able to cover a little bit of paint but nope they're gonna charge you $260 to paint a few scuff marks. 14.You and your happiness do not mean a thing to this place. You are literally just a monthly check to them.
Simply a nightmare
When you make an appointment at Flamingo, they give you a huge list of requirements that are related to prices that are not at all cheap, but when you want to see the apartment, there is never one available to show where you are going to live and what you have to pay for, we have to rent blindly for They never want to show units but they are very demanding. So the value of my time and money should include showing me where I am going to live to see if I like it and if it is worth what they charge. A little respect, they are not doing charity
Unfortunately the management of the building is very unorganized and as a result, the building is in the state of decay. There is no accountability either so they act very unprofessional and breach their lease agreement by not maintaining the property as promised. After only 4 months of living in this place, I had to find other residence because they just never got around to fixing major plumbing and air conditioning issues in the unit. Noise is a major issue in this place as well. Its a shame because this place could be so nice but unfortunately the people that own and manage the place simply dont care about it being nice. Profit is all that matters to them. Also, there is no one that you can call outside of the building with issues within the community. There is no accountability and aimco only cares about getting there money and new tenants. They will not help or address any major concerns and simply defer to management who are clearly overwhelmed and dont care themselves. It is one giant scam. I would stay away from this building. It is a nightmare. Update: 5/2/2018. They breached the lease, Community manager and I terminated the lease due to company breach and because no District manager or VP of Aimco would follow through on the concerns. Not even return a phone call. A month later I receive a bill for $4600 because they say I owe them for terminating the lease and are keeping the deposit and came up with multiple charges including a fee to send me an email "bill". I spoke with their "move-out specialist" and he was utterly rude and did not want to even try to understand that this is an error and repeatedly asked "How will you be making payment today?" Incredible.... They threatened collections and I told them that collections is not going to step in since they are clearly not even trying to resolve the issues (which seems to be how the company operates throughout)... Long story short, they were totally wrong. I received no apology and got a refund for my security deposit minus about $700 in charges I did not consent and still have no idea what they are for... Worse Rental Company I have ever dealt with in my 15 years of renting. I highly warn against anything AIMCO, they are a despicable company.
To choose this complex for living was a big mistake! For paying not a cheap price for 1 bedroom apartment we are suffering from bugs all over our place for almost 6 months! Additional to that we have neighbors that have parties till 5 am twice a week with loud music, smoking weed and etc. stay away from this place!!!!!
There is not a day when you can sleep peacefully because of the drills and construction noises, there is no respect for the resident's La Paz, high rent and low quality of life in the building.
Not great if you work from home and need a quiet place. Dogs barking day and night. It's absolutely ridiculous. Good luck getting anything done or fixed for your apartment. It's amazing how dismissive and lazy the management is.
They are in construction, the noise is unbearable. I share an apartment with another person and therefore I do not have the fingerprint to enter, this means that sometimes they let you enter the pool and other times they don't, LIVING HERE AND PAYING A RENT and when they have seen you enter and leave the pool 100 times. They are boring, put staff with two brains.
Parking here is expensive and there is no guest parking. Can't buy a spot for anyone else, like a girlfriend, unless you put her on the lease
I am sorry to say that my experience with Flamingo Point Residence apartment in Miami Beach has been extremely unsatisfactory and frustrating. As a resident, I have faced numerous issues that have not been resolved by the management.From the first day, I moved in, the flash in the toilet did not work, and it took them three days to fix it, despite the management's assurance that the apartment was completely renovated and everything was new. However, the problem continued to persist, and it was just the beginning of a series of frustrating experiences.On one occasion, someone brought trash in front of my door and left it there, which happened twice. When I reported the incident to the management, they ignored my complaint and did not even let me see the camera records to catch the person who harassed me. The issue was never resolved, and I felt extremely unsafe in the complex.Another significant problem arose when I lost my expensive package because the management was not able to provide a safe place for deliveries. Despite my complaints, they never even tried to help me find my package, which was a huge disappointment.The management team at Flamingo Point is extremely rude and unprofessional, and it doesn't matter how many times you request to talk to the general manager or someone in a higher position. They will never be in contact with you and will completely ignore your complaints, putting all responsibilities on the maintenance team. The leasing office may be polite until you sign the lease, but after that, they become rude, disrespectful, and very unprofessional.Recently, my AC has not been working properly, and it has been two weeks since I first reported the issue. The maintenance team has tried to fix it several times, but it still does not work. Instead, they put an old, noisy, temporary AC in my apartment, which doesn't work properly at all, and the temperature inside the apartment is 78 degrees Fahrenheit. When I asked them to change it, they completely ignored me, and I have been living in horrible, health-threatening conditions for the last two weeks. They informed me that the AC company representatives would come once on Monday, which means I have to survive in 78-80 F temperature for another two days. Also I emailed several times and never got response from officials of Flamingo Point. Despite my repeated requests to talk to managers, they have never called me back or emailed me with an official response or apology. When I talked to the maintenance guy, he said he could not do anything to fix the AC. This kind of service is unacceptable, especially considering the high rent I pay of $4000 for a one-bedroom apartment.I highly do not recommend anyone to live here at all. Flamingo Point has the worst management I have ever seen in my life. Despite the management saying the property is secured you can see a lot of strangers inside the complex, especially in the pool area, which is very concerning. The nice and polite management representatives are all fake, and they literally do not care about you after you sign the lease. I urge everyone to read the reviews on Yelp and Google, which are true and with evidence. I did not read the reviews and it was my mistake. Flamingo Point is a terrible place to live only cause of horrible management , with a 2.5 rating that speaks for itself. In conclusion, if you are considering signing a lease with Flamingo Point, please read the reviews carefully before deciding. For the price they charge, the management must provide excellent luxury service, as they represent themselves on their site. Unfortunately, it is all lies. Flamingo Point has terrible management and service, and it is not worth the money you will spend.I hoped to find peace and new home when I moved here but instead of I found rudeness and disrespect and unprofessional approach from the management. So disappointing
Do you know what is the definition of Regret ? FLAMINGO !!! They offer you 1single dollar for a month lease plz DONOT TAKE IT " cos it is waste of a dollar "Worst living environment ! Smells all the time : no matter what ! Smells poopy , smells like dog peeing , smells weed all over the place !!They charge you for every thing literally " except O2 "!!! Cos they cant!! Rude , slow , construction suppose to take only 3 months, and it took place since 2016 and still on going ! Tho it is very enjoyable !!! Wake up 6 am and a compressor hammer is working right next to your door!! Dont know what to write , think about anything , and it is wrong in this place ! Enjoy your life wherever, just not here in flamingo - take it from me Aslo, i don't know if even you know about me or not - but i did this review to help some people who may consider !If you are interested to follow up, I already brought the topic to the table & this should be enough to take care of issues !
Most unprofessional, ghetto management and leasing team I've ever encountered. Several issues such as maintenance men entering unannounced, cigarette smell throughout the apartment, fire alarm tests constantly, water heater breaks often.. it goes on and on. AVOID THIS BUILDING AT ALL COSTS. It's far from luxury.
Where do I begin... I rented at The Flamingo this summer for just over 2 months (Yes, AirBnb & Rentals are allowed in the South Tower if they are 30+ nights) and I could not wait to get out of this corrupt community. The south tower security & management are helpful, and actually do try to make things right for residents when something is wrong. (South Tower security & management is different from center & north towers). Also, personally I never had a problem with rats/bugs in my tower, apartment. The South Tower pool is also not bad & location is prime. Let's start with the whole "Pet Friendly" concept. NOTHING against dogs "I have 2 myself," but the residents here simply allow their dogs to go to the bathroom wherever they please around the property, most not picking up after them which leaves the outside premises, especially the courtyard, always smelling like dog feces. Cannot tell you how many times I would see people distracted on their phones while their dogs urinated in the middle of walkways and they simply don't do a thing about it. Next, we'll move onto security. The security here is absolutely horrible. My two dogs would keep this place more safe than they do. First, the Miami Beach/Dade County PD/FD are called on-site almost daily. I saw people get taken out of building ons stretchers weekly. One guy was screaming, fighting police & they had him strapped down onto the stretcher, and once I even saw a woman in my building lobby with her face covered in blood (hope everything ended up okay). I chose the option to pay for valet monthly, instead of self-parking. Twice during my stay, security told me valet was full and I had to find parking somewhere else, where each time I had to pay $20 to park in a alternative garage and then was refused to be reimbursed by the complex, even though I paid almost $300 a month to have unlimited valet privileges. And to put the cherry on-top, with about 2 weeks left in my stay, the new security team (first day I saw them on site) shut the front gate on the back of my car, causing almost $1300 in damage. When talking to them about this you could tell they didn't care, wanted nothing to do with it & told me they each "saw and heard nothing." Head of security was somewhat helpful the following day, but still did not resolve anything. Lastly, the management team. These people all look like they dislike their jobs, do not treat residents with respect & frankly do not do what they should be to help keep the complex functioning in a efficient manner. Speaking to management in-person is always a ordeal because there is a line/30-45 min wait because everyone has issues at this place. Anything wrong they always point you to someone else just to get it out of their hands, knowingly. When approaching them about my car damage, they told me to talk to the police, so I did. The police told me since it was a civil matter, and no crime was committed they did not need to be involved, and I quote the officer, "It's sad because The Flamingo grounds are in fact nice, it's just not run with professionalism or integrity." I am still in the process of getting my car damage settled, but it's difficult when you email management twice, as well as leaving 2 voicemails and nothing is returned. In the end, it "did the job" for my small amount of time, but I would NOT recommend to anyone. I always feel so bad when I see people moving in.
Title: Deceptive Practices and Unfair Charges: A Review Air CommunitiesRating: (1/5)I recently had the displeasure of dealing with Air Communities, and my experience has been nothing short of disappointing. From the deceptive advertising to the questionable fees, it's clear that transparency and customer satisfaction are not their top priorities.Upon initially considering Air Communities for our housing needs, we were drawn in by their seemingly attractive advertisements. Unfortunately, what appeared to be a reputable and transparent company was quite the opposite. The advertised rental costs were just the tip of the iceberg, as we soon discovered hidden fees and charges that were never mentioned during the contract signing.Firstly, their advertisement failed to mention the extent of utility charges. Once we moved in, we were slapped with unexpected utility extra fees we never even knew that it was a practice to charge or even legal. This lack of transparency not only led to financial strain but also left us feeling deceived and misled.Even more egregious is the company's attempt to charge for normal wear and tear of the unit. It's not uncommon for properties to experience some wear and tear over time, but attempting to pass these costs onto tenants is both unethical and legally questionable. Charging for routine maintenance and upkeep that falls under the landlord's responsibility is a clear breach of trust.Adding insult to injury, Air Communities has implemented a cleaning fee that seems excessive and unjustifiable. Cleanliness should be expected as part of any rental arrangement, and charging tenants an additional fee for basic cleaning services is both unreasonable and exploitative, given the fact we left the apartment in better condition than what we found it.The overall lack of transparency and the attempt to charge for normal wear and tear and cleaning services make it clear that Air Communities prioritizes profit over customer satisfaction. Prospective tenants should beware of this company's deceptive practices, and I strongly advise looking elsewhere for a more honest and tenant-friendly community management service.
zero stars should be, bunch of thieves, overrated, everything is falling apart, i left on Monday after 3 leases there, horrible experience, and they sent me unreal fake bill, once already i deal with them and my attorney help me out, after all sent them proves in pdf and other doc that they are giving me fake bills, and overcharged me. when we decided to move out , we signed yellow paper (notice of intent vacant), my brother Vladimir and me, and cleaning fee was $70 , signed by your management title RRM and my brother and me, if the case that cleaning was $200 or $250 we will not sign and discuss about that,they charged me for broil pan?!?! i never saw that in my life until i use google, and i can guess that is for owen/stove,and i ask other peole who movedout about that and answer was that they never had that and was not charged, so it was only me, then charge for about drip pans, please see attachment and proof that drip pans was changed,i sent them on email prove from their maintenace that was changed so if they changed again something new and already changed i dont want to pay.bout carper change ,got prove about repair not just one about big time problem with AC leak, and when i got back home from work i had a swimming pool between my closet because AC was leaking , i am at work 8 hrs, and and was destrying my dresses, shirts, and i left many towels down to remove that swimming pool on the carpet, and i reported and maintenance came next day, and what i find out that i share AC with apartment next door, and damaged carpet i reported right away and asked for remove and you said that will be ok when i move, after all i have numerous recorded phone calls and conevrsation with your management office and i can use that against you, after all that carpet was not damaged by me by AC and your poor maintenance, and if I have to pay for carpet change then i will charge you for damaged dresses and shirts and towels and as well send those proves.by contract was 3 of us, and you gave us ONLY 2 keys, 3rd apt key i made at the building, 1st floor next to entrance of central tower, your maintanace made me a key because noone else can make copy (of course) and charge me $40,n the Notice of intent to vacate said that after 1st inspeciton which was scheduled (pre move out inspection) on 21st August, said that inspection will leave some not about damages , i didnt received ANYTHING. worst building ever.
It's finally time to leave.Update: The Construction is unbearable. If you work from home, you are f*cked. Destruction of concrete: dentist drill x100, jackhammers, and metal on metal sledgehammering. I've lived in the same unit for 5 years and always paid on time. Never get complaints, yet they wanted me to relet for $2,440. There is a new apartment one floor up with the same layout (facing ocean instead of bay) for $1,940. If that doesn't make the leasing people beyond incompetent, I don't know what does.-------Everything from the last review is the same, except they did beef up the turnstiles. Fire alarms still go off too much, but this is also improved. The great: Huge balconies and great views roughly 20th floor and up Probably the most beautiful women reside here, even for Sobe standardsLandscaping and pools are top notch.Why the 2 Stars? Endless construction. Apparently some moron poured or mixed the concrete wrong in the South Tower decades ago and its not safe, so they're rebuilding them.. Every Single Day there are extremely loud construction noises. Its been slow and going on for 6-8 months if I had to guess. They also leaf blow, cut trees, mow grass. This is expected but it starts at 8-9am just like the construction. Goes on all day when I'm working. Parking garages: construction.The last straw is tons of planned construction. A huge project starting in Fall 2017. They are also upgrading interiors again!? Rumor has it that that new leases have a clause that you have to vacate your apartment while they work on your floor.Lastly, I had a family with two small children move next door almost a year ago and I thought Flamingo, party central of Sobe, was a ridiculous place for them.Now there are kids and teenagers all over. Fucking everywhere. No idea where they all came from but Im not a fan.
Community Team