Foxchase Apartments

I lived in the apartment for about 15 months and it started off amazingly. I had no issues. However, towards the end of my contract I became aware of their rat problem and was completely disgusted. My husband and I used multiple traps and they all caught something, whether it was a rat or a small mouse. Moving out was pretty ridiculous. I literally only had carpet in the bedroom and used a rug doctor on it but was charged the move out cleaning fee because of the carpeted area . The day I moved out was the best day i had there. Parking was also a nightmare. I sometimes had to park on the street even though I paid for the permit to park in the lot. Do yourself a favor and find a better place to live. *my opinion is based from when I lived there from 2012-2014.

Foxchase Apartments is by far the worst complex I could've chosen to move into. To start, the apartment itself had multiple cracked tiles (kitchen and bathroom), water coming up from the under the floor(living room/bedroom), both of which took weeks to get resolved when, I was told it would be handled before my move in day. Somehow a family of idk how many, but definately too many (young kids included) ended up on the top floor, which of course leads to late nights(past 11pm), early mornings(7am to start) and, all day every day running around as if they are practicing for the circus 24/7. The biggest issue I have is the disgusting attitudes held by the staff and managers at the main office. Not only do they, not take any responsibility for anything wrong with the apartment itself, but they also seem to care very little about the well being of their tenants when it comes to maintenance,noise complaints or any complaint for that matter. After complaining for a month to the same staff and managers about the apartments issues and ridiculous noise above me, I was told handle it myself, which Isnt my job. The part that really gets me is the lack of respect for me as a tenant, the ill mindset to do nothing to help resolve my issues and the lack of communication between staff, managers and myself. One person has notes, the other doesn't. One claims theyll try to resolve the issue and then you find nothing has been done at all and for a representative of an establishment to intentionally hang up on a tenant, MULITPLE TIMES is just despicable and disgusting business practice. Im sad to say I live here because the staff have made this a living NIGHTMARE. If your looking for terrible staff and endless issues with no help from the people you pay thousands of dollars to, Foxchase is the place to be. If you want to live in a nice, quiet place, with good staff and good pricing.....LOOK ELSEWHERE! Beware what they try to sell you, I promise its nothing like it seems.

This is my first time leaving reviews and it's because I want people to know NOT TO LIVE HERE. Lots of miscommunication happened during my experience with FoxChase. I submitted my application in mid September but did not receive a leasing agreement until the last day of October. My primary leasing agent was on leave without having his out of office message on which made me constantly worry about the application process. The whole process was really slow which made me ended up forfeited my $500 deposit. Imagine living here and having a problem with your apartment, the lack of communication within the community will be a problem. DO NOT LIVE HERE unless you are fine with a leasing office that doesn't respond to your emails for weeks and when you actually call their office they told you they are understaffed and that they don't normally send confirmation emails and leave you hanging and make you wonder what is going on. The leasing office also bait you on their "special" deal when in fact ended up not being applied after I submitted my application. In total, I put $550 ($500 deposit and $50 application fee) down in the drain, wasted time on numerous phone calls and my energy on 10+ emails in addition to the bad experience I encountered. Please consider spending a bit extra money to find a place that actually will take every future residence seriously because it will be worth it in the long run.

Transparency is an issue here. On my move-out statement, they charged me for bills that are not communicated. Reaching out by phone call requires a number attempts patiently. On the residents app, there's a menu with a title "move out instructions" which opens to a blank page.

Disgusting apartments for the price you pay - I was paying around $1,300/month and had year-round spiders and house centipedes in my apartment. Out of the two years I was there, I saw 5 or 6 roaches come out from under my fridge - and I lived on the top floor! My microwave broke, my fridge leaked for the entire time I lived there (even after maintenance "fixed" it at least 3 times), my balcony door handle fell off twice, I had ants in my bathroom, my toilet started leaking and to repair the damaged tile in front of the toilet and fridge, they pulled tile up from next to my washing machine, so I had just bare wood floor. Not to mention after having a new toilet installed, I had to submit a completely new service request to have tile replaced in front of it since the new one was smaller and didn't fit in the space of the old one. Why they would think I would just want to live with tile missing in front of my toilet, I'm not sure - oh, and the handle on the new toilet was cracked when it was installed and I had to submit a new request for that too...I feel like it was just always something. Anytime I went to the office or called, the staff were pretty rude and short with me. I even explained all the problems I had during my move out interview, and the woman marked my move out sheet with "price" being the reason for moving. That was one of the reasons, but I just feel like they weren't that interested in any other issues I had. I would absolutely NOT recommend living here!

If I could rate this place 0 stars I would. Besides the price and location, there are absolutely no redeeming qualities about this apartment complex. First, they made us sign a second lease and moved our apartment a week before we moved in. This was forgivable as things do change last minute. However, from there on out, it has been a nightmare. The parking situation is horrific. Anyone can park anywhere and they don't tow those without a sticker except maybe once a month. If you live near the intersection of Taney and Raleigh, there won't be a day when cars are disobeying signs and causing near accidents. There are insects everywhere. No matter how many times they come to exterminate (which is often). They will not notify you before they do things. I.e. they had a contractors on our balcony at 8 AM without notice who came up by a ladder to work in the closet. Then posted after the work was done a week later that contractors would be coming in to do work. We also referred people who did move in and never saw the referral award after multiple contact attempts. They also forgot to charge us for pet rent for SEVERAL months, then called a year in to say they would start charging us. Last, but not least, want to charge us 2,000 dollars because they are claiming they did not receive our notice to move out within 60 days in the middle of a pandemic. This has been the absolute worst place to live. I never write reviews, but this has been such a horrible experience that others deserve to know about it. Save your time, sanity, and money folks!!!

I went to see this place today 11/02/16. Roddrigs do not want to rent me at all with bad attitude and kept me waiting for 45 min taking calls ignored and finally came out without any paper work asking what I need and disappeared. He started playing on computer and can not pule empty place till I ask me to show me quickly as driving from out of town. He was very rude started blaming me. Finally showed model and did not know rates and started moving around curcer on laptop non stop. So I will walk out. I asked for manager in the beginning and he said she is off. I asked at the end, he said she was here and somewhere else and will be back and started cursing me. When I spoke to other female employee, they all ganged up as if they don't like to rent me due to where I am from and ask me to wait at waiting area. But manager never showed up. When I asked again, they said she is in another property. So what was the reason to waste my time when I was driving from out of town planning to cover as many laces I can. But wasted my whole day at fox Chase. DO NOT RENT here, as they hate if you are from another nation.

What is the corporate email for Fox Chase apartments ? My gf has been trying to contact them everyday for almost a month about her refund of about $800 that she was supposed to receive weeks ago and now nobody is answering her calls or texts. She spoke with the woman in the office, Jasmine. She told us she made a mistake on her side and that was the delay (this was after two weeks but the refund was only suppose to take 3 business days) but it's been almost a month now and we are starting to believe that my gf has been conned/stolen from by Jasmine because my gf found another apartment. Now going over all the money we sent over, we are confused about why she was just told to send over random amounts with no reason behind it. CONCERNING !!

I didn't have and roaches whatsoever. I just had a black poka dotted rat that comes out the top of stove , like a birthday surprise and walk around the house like he owned it since the Shirley-Duke era..

DO NOT LIVE HERE. you will be pretty much living & sharing your apartment with mice. Maintenance comes in to check for mice and say oh there is no way for the mice to come into your apartment. Yet you catch mice and mice droppings every night. I had to move 2 months before my lease was up because i just had a newborn. DO NOT WASTE YOUR MONEY ON THESE APARTMENTS

Worst managements ever the lady on phone was yelling at me nd hung up on me for not preparing house for treatment , we were out of house nd we already let them know before leaving nd they were fine nd now we r charged 300 for it

The worst place to live not worth living here unsafe for women to live by her self I would never recommend for a woman's to rent this place it can happen anything to her in the apartment complex I am glad my lease ends in 10 days to move out this horrible place!!

full of mice and roaches nobody take responsability on the office maintenance just drive around or the 711 need wait a lot of days for easy request

Leasing staff is unhelpful. Called more than a dozen times to request information about our application without ever hearing back. The person who helped us was Trevor Jasmine and every time we tried to get a hold of him via email or telephone, he never answered. We had to drive on multiple occasions to try to speak to him but provided short useless answers and told us to follow up with him via email or telephone but never responded. To this day our application status is unknown, they took the application fees and deposit without services rendered so the money is missing. We tried to speak to upper management, Stefanie Hall or Jessica Morrone, but never returned our called. We got information that they were supposed to give us a call within 24 business hours and that never happened. AIMCO should really teach their employees about customer service and the importance of following up. Furthermore, we felt discriminated because we saw the staff helping others without a hip-cup and yet we have been trying to get help but was never provided any. Susan - That is incorrect. Please check your records again and it will showed the FoxChase Apartments did not reimburse my money. I have tried to contact the office but no one ever answers or returns my calls. I have been battling to get this money back and no one seems to want to help. Terrible customer service.

I have been here for 1 week so far and I HATE IT. They have towed my car and I live here! I went to the office to try to get it resolved and I did not get any help whatsoever. The property has a nice layout, but it's infested roaches and rats. I don't understand how its even sanitary to live here. I am actively trying to find ways to end my lease. DONT EVEN WASTE YOUR TIME LOOKING AT THIS PLACE. THEY WILL TOW YOU EVEN IF YOU LIVE HERE, so imagine inviting friends. I made a google account just to write this review. PLEASE STAY AWAY and learn from my mistake.

Lived here for a year with my partner. Coming towards the end of our lease my partner was attacked by someone's dog in our building. She had to go to the hospital and fox chase tried to sweep the incident under the rug. They never provided any documentation that the dog was vaccinated nor do they hold any standards to making sure all dogs are vaccinated. We were also contacted quite a few times about maintenance having to do work in our apartment, even though we never scheduled a maintenance request. There were times when we were home, heard our door unlock, and then lock again quickly after hearing someone inside. We decided to end our lease here due to the negligent management as well as not feeling safe in the building.

The worst apartment complex ever, waste of time and money!!!

One word: Mice! I can't wait to move when my lease is up.

Just adding to my previous review to give an example of living at Foxchase. Went down this morning to the on-site laundry room and the washing machine and dryer (and there is only one for the entire building) have been removed. No notice, no email, nothing. Called immediately and was told they had no idea why. Sent 4 emails, two automatic reply as they were out office and two have not replied. This is a perfect example of the kind of "concern for residents" you can expect! They may "promise" sufficient services but no guarantees!

Whatever you do, don't move here... unless you wanna live with a constant fear of running into giant roaches inside your apartment. (They chase you btw). Already have been through half a gallon of insect repellent and continue to find them. No amount of the stress induced near hysteric deep cleaning that I have been consumed by has helped deter them.

Everything breaks. The kitchen is outdated and the counters/cabinets are cracked and old. The yard is not taken care of and mushrooms are growing all over the place. Trash is constantly littering the grass everywhere. Cockroaches! If you don't call and complain, they won't come take care of them. The shower tiles are literally caving in. The only plus is that the maintenance staff is great. Otherwise, it is over priced for the quality and I cannot wait to move.

Absolutely horrible and illiterate customer service. Unreasonable pet fees and will deny your ESA letter for any reason they can find.

I have been having problems with neighbors and them burning unidentified substances in their home causing me to have breathing issues and feeling ill. I complained many times. Management set out to address it. However, afterwards, while I was away, someone entered my apartment and put a large mouse in my washing machine with my clothes. I know someone did this because my machine door was closed and the machine never had a mouse in it EVER!!! I believe this is a form of retaliation and I am letting others know so you are aware of the lack of professionalism and toxic behaviors that occur here. In addition, a neighbor let her dog jump all over me scratching me and afterwards she laughed like her lacking control of her dog is funny. In addition, neighbors act as though they are stalkers mimicking your movement and someone keeps leaving the main door open so anyone can walk in and out of the building--very unsafe.

The worst decision in my life , you will regret this over the time when choose this apartment, Make a habbit of paying high electric bills, most complicated parking pattern and you will not be explained about that while leasing and have you ever heard of 500% fine if you break the lease yes yes you heard me right read the lease carefully it's a one year jail with no bail ,and like said before leasing office is only for new leases not to complain or listen to your problem because you you have already signed a lease and " people in DC don't worry about money the guy in leasing office told me " I didn't know that thanks for letting me know I am not rich and foxchase is not for me My previous review was deleted wow these guys have not even courage to accept the failure Delete this too foxchase

Do not live here. People are rude and nasty and threaten you.

If you want to share your space with mice and roaches, this is the best place to be. It is just horrible!!!

I lived in Foxchase apartments for 3 weeks and had to leave because of personal reasons. I'm 23 just graduated from college and got a job opportunity out in DC. This establishment tied over $4000 onto me because I had to leave due to certain circumstances but even after explaining to them that I just don't have that money they wouldn't work with me at all. Wayne Harris is the worst manager at the establishment because after being told to get into contact with him I sent him an email explaining how I only stayed for 3 weeks and had to leave because of certain reasons he just told one of the other workers at Foxchase, ingnored my email and I had to find out his answer by calling Foxchase and have someone's else explain to me what his highness Wayned Harris said which was basically "we can't help you at all"... completely unprofessional organization and would no way at all recommend it to anyone. After a million phone calls they were able to drop it down a little above 3 grand that I now have to pay $266 a month for a year.... if you are 100% committed to this place and can somehow predict that you won't have to leave due to family/work/illness then stay because they won't cut you slack at all... Again, I stayed three weeks at the place and everything was exactly the way it was when I moved in but because they are starting to get a bad rep (on basically every online review website) they will try to milk as much money out of you...Don't make my mistake and make sure you have a lawyer to look over their move in contact and just a lawyer in general if you are living at Foxchase in Alexandria....they are sneaky...

The worst customer service and the worst place to live. Even their website is horrible.

NO RESPECT FOR SERVICE MEMBERS: We are a military household. My BF just got out of the Marine Corps after 2 tours and over 6 years of active service. We provided all the necessary paperwork we were told to provide to waive the early lease termination fee and had a smooth-ish move out process.... UNTIL they emailed us out of the blue, a week after we had already moved out, saying that they made a mistake and that we actually do owe over $2000 in termination fees. Then the office went dark and we haven't been able to contact them, we just keep getting notices that we owe them money. DO NOT MOVE HERE AT ALL COSTS -- THIS IS HOW THEY TREAT OUR VETERANS. Disgusting.

Do not rent at Fox Chase apartments. They show you these nice model apartments and they apartment you rent looks nothing like that. I have been renting here for almost two years and it has been a terrible decision. When I first moved in the shower was not working and it took over a week to get fixed. I was without heat for about a week as well. It got down to 50 degrees in the apartment. When I first moved here they had a shuttle that would fit about 20 people and it would pick you up every 30 minutes. I picked this apartment complex because of the shuttle service only for it to be removed a few month late due to"no one riding it". The shuttle was packed I never rode it with a seat empty. Most recently they did a survey and there was "overwhelming results" for more reserved parking. There were already 5 spots in the lot that were reserved and only 3 were ever used. There are now 12 and they sit mostly empty. Before they added spots I already had a difficult time finding parking now it is almost impossible. I pay $15 per car to park on the street. To get a reserved spot is about $80. This complex does not care about it's tenants. They are just money hungry and are trying to get there tenants frustrated enough with parking so they pay $80 per month. Each year you are going to pay more for less as they take away more and more things.

Maintenance gave one of my neighbors the skeleton code and he often uses the code to gain access to other people's apartments. He admitted to switching his old fridge out with somebody else's. I know for a fact that he used that code to root around in this young girl's place because he told me all about it. The maintenance workers noticed the contents of my apartment and recognized me as an adult film star. They decided to talk my ear off often about the adult film industry as well as loom around my female friends when they were in the neighborhood. I never disclosed my identity to anyone there (except for the foxchase employees who had access to my apartment). This is a very "My First Apartment" community. You get a ton of teenagers/college students up in those apartments with their friends who get wasted and tug at the locked door until it opens (essentially breaking the lock- so the front door was unlocked for a good majority of my time living there). The upstairs neighbors stole clothes out of my laundry load- we all use the same laundry facility in the basement. (I caught one of their frequent visitors wearing a floral shirt of mine that a relative sent me from Hawaii- unmistakably mine). I ended up having to call the police enforce some manner of rule into the building (those who stole my clothing were young military men who tried to intimidate me by threatening to jump me). I was told by Foxchase's management that the men were "about to move out" so, I should just "avoid them". The cockroaches were a huge problem in the beginning and had to be treated frequently throughout my first three years living in foxchase. The MICE never really went away. You could always hear them in the walls during the winter. I was planning on living here for a few more years because the price was alright for me and it was so set back that I felt safe blending in until the morning of President's Day when some old woman who works in management came banging on my door, shouting at me about how she smelled weed in the building. She issued threats and critiqued my lifestyle (my dog was nervous and had peed on the floor- this was like 8am on a holiday, so I wasn't alert or coherent in the least). After passing this judgment, goofing on my dog's accident, and making disparaging remarks about my colorful lifestyle, they all grinned at me like I was a fool and carried on their merry way. One good thing: N. Imboden St. parking is free, so you and your guests can go ahead and park there all you want without paying for a permit. Go nuts. I know I'm gonna be telling out-of-towners to park there and uber into the city (just because I have an axe to grind with foxchase at this point).

Their 1 bed appartements are too small yet they come with hefty monthly utility bills, so beside paying rent and your own gas/electricity accounts, you will have to pay a conservice utility bill that adds automatically to your rent, and the thing fluctuates ,some charges don't even make any sense, like why whould my sewer bill alone averages 55$ on a tiny appartement. Big problem with roaches, insects and mold. Also , when we moved out after living there for 2 years, the management brought some vendor and allowed total charges of 1262$ in alleged damages and other stuff, including two coats of paints , cabins and marbel resurfacing, basically they charged us for a unit restoration when its their job to prep it for next tenant, manager refused to considerate these unfair charges and stated that he "feels" they are accurate, this is merely wrong because paint falls under normal wear tear which again they refused to acknowledge, we feel scammed and betrayed, very disappointed with foxchase and would never recommend them.

Been trying to talk to staff about leasing an apartment. 1st the phone lines don't work correct but on top of that they had someone text me back who was quite rude and uninformed of the basics such as pricing. If you look online there 2 bedrooms are listed as between about 1700 and 8000, so I called to get the correct information and yet they couldn't tell me what they were going for. Never mind I'll find a more professional company

Avoid if possible! Last straw was when a large branch from a very dead tree fell on my truck I had to call the emergency line and the lady I spoke to was very unconcerned. Maintenance moved it almost 5 hours later, but the office refuses to return my calls about the damage caused. There are also bug issues in every tenant's apartment I've spoken to including mine. After months, I went to a third party for the pest control and finally have gotten it under control. Repairs are timely, but haphazard and often leave a mess or 'fix' the wrong thing.

DO NOT MOVE IN this place! They will charge you Hundreds and tons non-reasonable money! You may need to call maintenance all the time! Living here is suck!

They fixed the outside lights like I asked but that week when I was visiting there was a problem with one of the tenants leaving the burner on and I ended up calling the fire department and the number for Dwayne which led me to options - I left a msg and the NEXT DAYYYYYYYY some guy calls me and said you reported a fire. I thought that was absurd because a day later they call to see what the issue was - THAT IS BAD SAFETY PROTOCAL! What would have happened if I didn't call the fire department. 🙁

I applied for an apartment, but was still shopping around for a better one. These apartments are small, no washer/ dryer, have closed living spaces and are frankly way overpriced. Anyway, I was told by the leasing agent that if in 72 hours I did not sign the lease, I would no longer have the apartment and my security deposit would come back to me ($500). This was not the case. A month later, paying my credit card bill I figured I would call and ask when I should expect to see the refund. The regional manager was the least helpful person I've ever dealt with. He did not care what I had to say, offered no help toward the situation and was not empathetic at all. I can't imagine if I lived there and had an issue arise. I wouldn't trust this place with "customer service" like this. I am now out $500 during a pandemic; thanks Foxchase!

My husband and I lived in building 912. I cannot say all the buildings are like this, but our experience at this particular building while at the Foxchase community was not pleasant. Biggest complaint are pests. I understand pests happen, as you are living with many people with different cleanliness standards, but our issue with pests lasted well over a year until we finally saved enough to leave. Roaches and ants are a huge problem in this particular building. When we moved in, our apartment was nicely refurbished, but when my husband moved the fridge to retrieve a dropped utensil, we found old roach motels. A huge RED FLAG 2 weeks after move in. We were told that this was a preventive measure. Days after our call, while watching a movie (late at night) we saw roaches wander around. HUGE roaches, like they've been living there, well fed and sheltered forever. We startling! Maintenance man came by and just added bigger roach motels. Even now that we're gone from that place we joke that we have PTSD from the roaches at Foxchase..lol Loud neighbors were another issue. We don't have children, but I can empathize the difficulty of having multiple children in a small apartment. However, sometimes the noise and the hallway messes were unbearable. We had a kid running up/down stairs with no pants on. Stains in the hallway carpet..just yuck. Parking is also a problem. There were very few spots to park near our building. The facility had 6-7 tenant spots used for their 97' maintenance pickup trucks. Super frustrating, husband was at night school at the time, and ended up taking uber to work/home. If you are broke, and this is all you can afford, you do you. Earn your coins to get out quick. Some positives is the community is next to Harris Teeter and nice forestry trails. But don't expect much. Units are a far cry from their newly remodeled leasing office.

I have been waiting for my deposit refund check since my move out in July. When I contact management to get more information on when I can expect to receive it, they give me the run around and then never reach out with an update. At this point, I am not expecting to receive my check and will unfortunately have to pursue external escalation since there is no resolution internally.

Do not rent from here if you need Metro access. They will no longer be providing shuttle service at the end of February 2017. They haven't even communicated this yet to the tenants (I found out from a 3rd party, who has more courtesy and professionalism then the property mgmt. company). They claim their reason for discontinuing the shuttle service is "the amount of daily riders has decreased" which is simply not true, as the shuttle I take in the morning is often full and some are forced to get off. They also claim other complexes in the area don't offer shuttle service either, which is simply not true. They are just looking to save a buck. Current tenants will be now forced into longer and more expensive commutes.

TERRIBLE living here!!! Parking after 8:00pm is basically impossible although you have to pay $30 a month, or you run the risk of your car getting towed. The parking spots are so small be prepared for scratches from other people trying to squeeze into spots way too small for their car. They've increased the amount for a reserved spot to $70 that is almost a mile away from my building. Like the other reviews mention there are mouses. I lived on the top floor and had the exterminators (that they mention in their replies) come in and nothing changed. Management sucks and takes no accountability to the many issues here. They also are forcing tenets to pay $60 a month for wifi now with barely any notice.

Words cannot express how stressful it is to occupy these apartments. When my boyfriend, Jeff signed a lease in August, he was so excited to find a decently sized, decently priced apartment in Alexandria. However, I am in tears over how uncomfortable it is to stay in. When we inspected the apartment initially, we noticed bright blue splatters, which appeared to be paint, on several walls throughout the apartment, both upstairs and downstairs, in the den, in the kitchen in every bathroom. It wasn't paint. It was BIRD SHIT. There were birds living in our laundry room and vents. It took weeks of daily harrassment to rectify the issue. Then, in the warm August and September months, our building on Raleigh Ave was COVERED and I mean ABSOLUTELY COVERED with roaches. I even made friends with a girl in the building over our common complaints about this building. I would literally look at the sky when approaching the building to avoid seeing the roaches scattered around my feet. Eventually they were in our apartment, which through several pest control requests, cold weather, and diligent cleaning have seemed to quiet down a bit. But now, as many of the tenants here have complained, my apartment is infested with mice. I have put in several requests and have even noted that there are so many within the walls squeaking and falling and gnawing and running that I cannot sleep at night upstairs. And mind you, we are on the FOURTH FLOOR. If these issues are so intense here, I can't imagine how many rodents and pests really occupy this building. It makes me itch to think about it. My boyfriend and I sleep downstairs when I am here. The Housing Authority of Alexandria will be called this weekend. We also lived right next door to a man with mental health issues, who even threatened that he had a shotgun while he stood listening to us laugh outside of our door. The police came, but even after several formal complaints about his harrassment, nothing was done about it. This review may not prompt any true concern, but hopefully it can deter hopefuls who think they're making a great decision moving here. He signed such a long lease paying over 1700 dollars a month and cannot even sleep in either of the two bedrooms because of the infestations. This is truly a nightmare.

If I could give zero stars I would. Overpriced apartments for the small amount of square footage. Super tight parking, expect door dings. Greedy is an understatement when describing Foxchase, nothing makes me happier than to move out and stop giving them my business. Good luck with the black mold and mice too.

The worst place to live in please, please, please if you are thinking of renting an apartment DO NOT EVEN THINK OF THIS PLACE, our apartment had washer and dryer in it and guess what... it had nest in it and it got fire and later the maintenance guy said IT'S NOT BEEN CLEANED FOR LAST 2 YEARS, same was true for A.C. filters ..... so please avoid renting there for your own safety

This is not a place to live in!!! First thing it's all kind of bugs sharing the place with you!! Had a nice problem since my husband and I basically moved in. Reported sooo many times and just nothing!! We bought a house and just because we're not officially getting discharged from the military we have to pay $5000 to move out tho our lease is up!

Don't get sucked in by the low rent you are quoted. They nickel and dime you another 10% or more. You'll pay for your own pest control, like ants coming out of the wall which you didn't cause. You'll have to get insurance for the landlord (not normal renter's insurance). The service companies they use will charge you even more. The billing company they use charges you to send you a bill. Your utilities are outrageous and possibly fraudulent. DO NOT MOVE HERE. Paying for your own pest control is all your need to know about this place to ward you off. Check out ants coming from the basement. YOU'LL have to PAY for their removal.

I've been living in a Foxchase apt for almost 2 years. Rent prices and service fees are very high and both increase at an alarming rate per month. If you're looking to live in a complex of poorly constructed buildings, zero sense of community, unresponsive management, and random trespassing into your home by maintenance personnel, Foxchase is the place for you! Obviously, do your research to determine what's best for you but I would not recommend the Foxchase/Aimco community to anyone.

As a current resident in these apartments i do not recommend this place to anyone So disappointing

Please do not rent there! You get contacted by Melody and Randy both of them are a JOKE! Cons ** No parking at night ** Old buildings always something wrong ** Service requested wait for like 2 months to be taken care ** Service manager doesnt do anything to fix it. ** Your packages will get stolen ** Tenis court? Well is a dog poop area ** Customer service, wait for the call back maybe couple of months ** Hidden charges You will be very tired of living there after the first month!! There many places that you can live for the same amount of rent or even less and with better quality and faster response!!!

Stay away from these apartments! These people are rip-offs. They pressure you into signing a lease by increasing the quotation amounts. Then when you leave, they charge you $90 for a cleaning fee even though you clean the apartment better than when you moved in. For one inch scratches on the countertop, they charged me $155. I recommend that if you do decide to rent from these rip-offs; you take pictures of everything during initial move-in inspection to protect yourself. Move-in at your own risk and don't expect to get your security deposit back.

This is the second time I've been towed in 2 weeks for "parking in a reserved spot" even though I check every time and it never has reserved on it. This is ridiculous. Especially when I pay to park here.

Foxchase staff entered the apartment without notice or permission, when I was out of state, and left the door unlocked for five days. When I alerted them the door was unlocked, the complex manager told me I should lock up after them when they enter without permission or notifying me. This is Foxchase. They did this a second time, entered the apartment without notifying me, and again left the door unlocked for 5 days. When I noticed the door was unlocked and tried to lock it remotely, the lock jammed. I called emergency maintance and the police and eventually Foxchase went over to lock the jammed door to the apartment that Foxchase had left unlocked for 5 days. Their management company (the lovely Susan?) said they'd look into it, but, really, she wasn't any more concerned the 2nd time than they were the first time. This sloppy attitude towards notifying residents about entry and then leaving doors unlocked for days could endanger you. I don't know why the app didn't send notifications that the door had been unlocked, but you can't count on it, either. If you're fine with not locking your door in Foxchase, you should know what everyone in the neighborhood knows: most buildings can easily be broken into by yanking on the front exterior door. The building entrance doors on most buildings can just be yanked open with a hard pull. Foxchase fixed the one on my building after a non-resident accosted me one morning while leaving the laundry room, and I reported this. However, they have not methodically addressed the problem throughout the complex (a problem that they know about) with all of the buildings. An encampment for unhoused persons has set up across the street from Foxchase, and the man who accosted me appears to hang out there, and this problem may grow with the worsening economy, that non-residents seek entry to charge phones or for warmth in the buildings. 2 huge tree branches that could seriously injure a person have fallen in front of my apartment. After the first one, I expressed my concern that other trees looked unstable, but Foxchase did nothing, and another branch fell, blocking the entire walkway to my building. Another tree fell a block away, totalling a car. A murdered man was found in the parking lot behind my building. My 3rd floor apartment flooded due to blocked gutters. The management doesn't answer phones. A man, not a resident, passed out on the landing below mine. There have been a possum and a rat in the building, but I never had a problem with insects, even though Foxchase is sloppy about pest control (improper notification). When it comes down to it, Foxchase security and safety is a big risk, their entering without notice and leaving doors unlocked is beyond careless for apartment staff. This is absolutely fundamental. And the falling trees? How long before someone is seriously injured?

Since zero stars wasn't an option Foxchase shall only get 1. I have said positive things about the staff and the complex before but the move out process topped it off as a terrible experience. I am very displeased with the move-out process. Foxchase Apartments took advantage of my wife and I as we told them we would be leaving the area before our final move-out inspection. We were charged $155 for scratches to the kitchen counter. We have pictures of our kitchen the day we left it was fine. This place seems to do whatever they can to get money out of their residents. I will make sure that all of my military contacts in the area tell their members to not move into Foxchase apartments or any Aimco property period. This place will one day be sued for these outrageous charges and I will laugh and hope they go out of business.

I lived in Fox Chase for a year and the only good day was the day I moved out. The day I moved in the apartment was disgusting, so disgusting I had to go clean it myself, something the apartment complex supposedly does . In the spring time ants were a big problem as they were coming from everywhere, the apartments supposedly spray but I never saw pest control there . Parking is terrible and it was a waste of money to pay monthly when I had to park on the street every night. They do not take care of the grassey areas as I had a dog and had to be very attentive as often times I would find shattered glass in those areas. Also the people that work there would throw their food all into the grass areas instead of a dumpster. When it comes time to move out they will charge you a $90 cleaning fee which I was told I did not have to do as long as it was move in ready. After spending a day cleaning they still charged me the cleaning fee and the place was spotless compared to how it was when I moved in, and this was on top of me going to the leasing office and being told they would credit my account for the $90 which they never did. This was a terrible place to live and I would never recommend this to anyone the staff is not friendly and just want you out of their hair. If you are looking into moving in Alexandria, don't move here there are much better apartments to move to.

This place has MICE! I have requested maintenance to come and handle the problem over 5 times and just put traps down that did nothing. They are really nice people, but when I went to the front office to complain about the problem they were very dismissive of my complaints and didn't seem to care. Even when I went for noise complaint some people told me to call them and not the police then someone else said I should just call the police. I have a couple more months on my lease and I am counting down the days to leave, I can't wait to get out of here.

All I'm going to say is when you move out make sure you leave the place clean. highly recommended you paint the walls before you move out bc They will charge you if walls are dirty regardless of how dirty they are. I got charge $130 bc they repainted the walls. Get maintenance to come and fix anything you think might be damage doesn't matter how small they are. They will charge your for the littlest things.I got charge $150 for Insignificant damages. That can be patch easily for 5 bucks. We stopped by the next day to get our mail. Just to find out they were planning on remodeling the entire apartment. New walls, new floor, new appliances, everything in that apartment brand new. They already knew this will happen and still charge us. Very disappointed. I was planning to move back but after this experience. I rather stay somewhere else. Think about it before you move here.

I made an appointment to see the apartments & speak with someone about the pricing & get more information. I drove all the way from Falls Church & even confirmed that morning that I would be getting a tour & speaking to someone about moving in. When I arrived there I was greated by a woman who from the start had such a terrible attitude, I believe her name was Jasmine. I told her I was there for the tour & she even confirmed by name & date/time. She said there was noone available to give me a tour & didn't provide any further information. She said I could reschedule for another day if I wanted to. Again, I confirmed the appointment an hour before arriving & was frustrated that they made me drive all the way to Alexandria just to be told that I had to make yet another appointment to see the apartments. No apology at all nor any respect for people's time in this place. If they wanted me to reschedule I would have had no problem, but instead they made me drive all the way there to speak to an unknowable rude woman who did not help nor provide any information. I will be looking at other apartments instead. Don't waste your time coming to this place.

I moved into Foxchase November 2013. I took the apartment that had the least amount of maintenance issues. I've never paid my rent late, and never had any complaints besides the few maintenance tickets I put in. November 2014 I signed for another year. My initial mistake. MY SECOND YEAR WAS HELL!!! November 7th 2015 I finally let management know I couldn't take the issues anymore and needed to move out immediately (after staying in hotels for the past month on and off because of the mice infestation). Long story short, it resulted in me getting a very rude phone call from their "customer care" department today saying i owe over $7 THOUSAND DOLLARS for ending my lease or I would have to get an attorney! Issue One-My apartment had a serious mice infestation that lasted a few months. I could hear them underneath the floor and in the walls. I killed one by hand and my fiance caught one. Family and friends were afraid to visit, and I stopped cooking at home for fear of catching diseases. I am very clean. Never left food or dishes out. I pay pest control fees to foxchase/AIMCO every month, yet the issue was never resolved. ( I was told it was because of construction to the building behind me). Issue Two-I paid $40/month for a parking space. I went on a 8 day vacation and SOMEHOW Foxchase "mistakenly" had my reserved parking sign pulled up and my car was towed. I came back with 2 large suitcases, a dead phone, at11pm at night, to no car (PS. I also left my house keys in my car while on vacation in case my luggage was lost).I walked to 7-11, with suitcases and caught a cab to the tow company. Although Foxchase later reimbursed me for my tow fee, the inconvenience was horrible. And they only reimbursed me after I had to prove to them, by way of a picture I happen to take, that my car was in a reserved space. Because, SOMEHOW they had no records of me having a space, nor anyone pulling my sign and removing my painted space decal Issue Three-My electric bill was around $300 dollars some months. I had a gas stove and lived alone. After making Dominion Power come out several times to check the issue, a Technician finally said I should check my dryer vents. Foxchase/ AIMCO maintenance came and cleaned my vents and I continued to have the same electric bill issue. Only until I ended up calling Sears and paying out of pocket to have an HVAC tech come out. The tech said my vents were so backed up, that with my vents opened they could barely tell if the dryer was on or off , the backup was so bad and old that you could not see the trash "breathe" ...$99 later the issue was fixed ISSUE 4-I got out of the shower one morning and came downstairs to get a towels out of the dryer, I had no clothes on and a maintenance guy just opens my front door. I called and complained because I put a permanent note on all of my tickets that say, call before entering because there are women in the apartment. It happened a SECOND AND A THIRD TIME. As of 10/31/15, I was all paid up .Here is an insert from a letter I wrote on 11/07/15 "The living conditions are intolerable, with mice running around ( I have picture of the droppings the left around the apartment, and videos of the noises they make while running in between the walls at night.... I cant take it anymore and it's unfair for me to have been staying in a hotel as well, because the pest issue was never fixed. (please see attached pictures, and maintenance letters, and hotel receipts)..." Update 11/29/17. Foxchase had someone reach out to me regarding this issue only to appear as if they were trying to be helpful in reviews. I have not heard from Foxchase since. Instead, they took me to court without sending me any court documents, a phone call or an email. NONE of my information has changed, my emergency contact and contact for non-payment never changed, the address I moved to was the same address on my driver license. I was found guilty in my absence. Someone contacted me with the same issue. If anyone else experienced issues like this and are interested in entering a suit, contact me.

Do you like parking or a maintenance team that will actually fix what you pay for? Sorry you can't have that at foxchase.

Apparently it's okay to double park here & A1 towing doesn't tow on holidays when today (Dec 29, 2019 isn't a holiday.

If you like a disorganized management team and a lazy facility team than you've chosen the right place! This is a kicker. Need an inspection? No problem! Count on FoxChase to enter the WRONG apartment, try again only to find out they don't have the keys to get in, and have the audacity to ask ME to BORROW my key then NOT come back to inspect the apartment..and while your at it leave me keyless and locked out of my apartment! Then make me wait 2 hours to be let in..

Do not choose these apartments as your new house. IT IS FULL OF MICE. You will be crazy of mice. They will live with you together, and it is disgusting. The bacteria they bring will make children sick and every corner of the house stinks. There will be mice everywhere. They cannot solve the problem, and you will have to move. I have lived here for 4 years now, each year the rent increases, mice increase as well, the service gets worse. There might be less problems in their new buildings but, their old buildings suck.

: A Disappointing Experience at Foxchase Apartments I regret to share my extremely unsatisfactory experience with Foxchase Apartments. From the beginning, there was a lack of honesty and transparency. The information provided during the leasing process was deceptive, leaving customers feeling misled. The issues extend to the poor service quality. Communication was consistently subpar, and concerns raised were met with dismissive responses. Maintenance requests were often delayed, and when addressed, the solutions were temporary at best. Parking has proven to be a nightmare, with insufficient spaces available for residents. This has resulted in an ongoing struggle to find a parking spot, leading to unnecessary stress and inconvenience. The living conditions are simply uninhabitable. From pest infestations to unresolved maintenance issues, the overall environment falls far below acceptable standards. The promised amenities were either nonexistent or in a state of disrepair. In conclusion, my time at Foxchase Apartments has been marked by disappointment, frustration, and a feeling of being misled. I hope this review serves as a cautionary note for potential residents, urging them to consider their options carefully before committing to such an unsatisfactory living arrangement.

Safety

**Edited to add, this person commenting back to reach out is doing nothing and is probably not capable of enacting change at the actual complex level. For those looking at these reviews to determine if you should move here and like that someone is commenting back, it's not realy. Don't move here. It's not worth the literal headaches.** When I first moved in I would have reviewed this apartment complex a four or a five but after a almost two years I can't rate Foxchase any better than a one for several reasons. One: parking was adjusted and half of the spots in each lot were removed to make room for more reserved parking spaces. You have to pay for the parking lot access anyway so creating more reserved spaces is an unnecessary money grab. We were told it was because so many people were on the wait list for reserved spots, but there are still empty spots three months later (so much so they needed to offer incentives to get people to sign up before the end of the year). The removal of these spaces requires people who work late to need to park on the street or several blocks away though we are paying for parking lot access. Two: this is a non smoking community but I have neighbors that smoke cigarettes and weed at all hours that comes into my apartment and I've called the office three times to complain and yet nothing has been done about it. Three: My cat has killed two mice and a baby squirrel that have some how made it into my apartment but maintenance doesn't know how they got in (this has never happened at any other place I've lived in) Four: the rent increase year over year is astounding, I've never had such an increase in my yearly renewal at any apt I've ever lived in. I wasn't able to move during my renewal this year based on the costs associated while planning a wedding, but I'm not living here after the next renewal.

I was a resident from 2016 to 2021. The neighborhood is friendly convenient to everything including Metro 395 and 495. Buses are close by as well. Within 2 miles you'll find ample grocery stores shopping gas stations and restaurants. The Maintenance office is good to work with but the leasing office is not. They're very difficult to get in touch with and have deleted my former review as well as forged my signature on the lease renewal and charged me several months rent when I gave a 60 day notice to move. I wouldn't recommend living here at all. Also there was mice in my apartment every year for 5 years. They don't upgrade their apartments unless the tenants pay $200 more monthly. Very poor management.

The outside door didn't lock, had packages stolen , management was impossible to get in touch with, felt unsafe living here, my building smelled like smoke from one of the other units. This was one of the worst apartment complexes I have lived in and wouldn't recommend it to anyone

Oh m God leasing office staff very unfriendly.

Wonderful experience before and during move in; however, things completely changed once living in the community. Appliances continue to break, parking is scarce, and the shuttle service to the Metro station stopped a couple months ago. Although I am leaving at the beginning of next month, trying to get prorated rent reduced so I won't have to pay a hefty amount in two apartments was something that was not offered even though I am not staying during the full month/the intended lease date.

It is terrible place to live and have to move from the first place because it was a lot of insects mostly they have a mold. They also have a lot of hidden fees and they charge you for everything also the place is very small. They charged me for efficiency/studio as a one bed room. When I moved out they did not give me my whole refund of deposit. I see they charged me for cleaning 130 and the worse part they double charged me for the utilities. It is the worse place and if you have a choice, do not everything moving in there at all. It sucks.

Stay away and find another place... Also company should help Mr. ilyas and solve the problem.

If you rent from them get ready to be Nickeled and dimed to death. $34 service charge of you pay on card. Move out fees. Lots of extras you won't even aware of until it's too late.

Poor-quality apartments managed by a staggeringly callous and inept corporation. The apartments are not well made and are poorly maintained. Expect lots of bugs. If you're in one of the two-level units, you can expect any air you condition to leak out, resulting in wild temperature variations between floors. You can also count on the main office to utterly fail at communicating maintenance, schedule changes and the like while making their rental terms as obtuse as possible. All this after you're required to sign a "good neighbor" agreement. Don't rent here if you can avoid it. If you're here, get out as soon as you can.

Living here is horrible the maintenance staff. Dont due nothing goood. Ashley the manager dont care about the people living here I move out 3 months ago and i dont receive mi deposit. She just say are not . are not . due your job. Dont forget the roaches mice and all cain of pest

They started out great. Friendly staff, grounds seemed well cared for, neighbors seemed nice. But over the past year and a half, everything has gone downhill. Maintenance is either excellent or doesn't bother, with the latter being the most common. Parking is an absolute nightmare, as they don't have enough parking spaces and expect people to pay absurd amounts for individually reserved spaces, and do not enforce towing on the less expensive reserved spaces. The dog park is in disrepair, with the gate damaged, one of the poop bins knocked over, one of the hurdles consistently on its side, and a complete inability to drain after wet weather causing an extremely unpleasant stink and increased risk of parasites. There is no enforcement on dog poop pickup, so in the past few months, the inconsiderate dog owners have turned the grassy areas into a veritable minefield of feces. They appear incapable of enforcing their smoke-free policy as well. While I have been lucky enough to avoid major pest problems, many people have not. Getting someone to return a phone call is like trying to pay off a student loan on a minimum wage salary: impossible, disheartening, and frustrating. Tl;dr: Run.

It's the worst apartment I have ever seen ,they have poor management poor house hold, it's really old something breaks every month couldn't imagine my self in that apartment

Its not really pet friendly

I would give it 3 stars if it wasnt for the parking ! The apartments are very nice and spacious ! (Although our Bedroom door and downstairs bathroom door cant close or lock! A little gust of wind will mess up your cable. The washer isn't that bad but the dryer...We have to put our clothes in for two hours just so they MIGHT BE all the way dry and our oven light doesnt work. ) But the parking lot is ridiculous!!!!! Since My husband and I have been here which has only been about 3 months our cars have been dinked , scratched , and this morning I come down to my car to see my rear view mirror tilted to the sky with scratch marks all on the back of it!! We take care of our cars and make sure we always park inside and in the middle of the lines like a decent human being but I still come down to scratches and dings in my car!! IM SO FURIOUS!! AND TO THINK WE PAID TO BE ABLE TO PARK IN THIS PARKING LOT !! We are basically paying to get our cars dented and scratched all over!! We are on the brink of moving because this is freaking ridiculous!!

Don't move here they have rodents! I was given one price at the tour and when I went to look at the property I was given it was on the most busy street. I expressed my concerns to the representative helping me, explaining that I have a small child whom at the time just started running around and would be in danger that close to a busy road. To resolve my issue the representative selected a different property for me but didn't disclose there would be an increase in the discussed rental payment. In fact I didn't find out until my first rental payment was due. Also I discovered that my building had a rodent problem from my neighbors. I would have expected you all to inform the residents of this situation at hand because our entire building had a rodent problem at this time yet to resolve this all they did was put down traps that didn't prevent the rodents or stop them from coming in. I wouldn't recommend this place to anyone.

I would not recommend living here. They are con artists with hidden fees. The neighborhood isn't safe, peeping Tom's, drug addicts and thieves. Also really bad rodent and insect issues. Parking is terrible. Overall terrible experience I couldn't wait until my lease was over. The people who work at the office and their corporate offices are the ones leaving 5 star reviews. I know this because somebody who responded to an email is the same one leaving 5 star reviews. AVOID THIS PLACE THERE ARE BETTER OPTIONS!

Would give 0 stars if I could. From start to finish this was by far the worst apartment I have ever lived in. Immediately the first thing I noticed upon moving in was the rampant cockroach infestation. When brought to the attention of the leasing office they were not at all helpful and I dealt with this roach infestation the whole time I lived there. Ironically enough the roaches weren't the worst part about living here. I also moved into an apartment with no hot water because the hot water heater was broken upon moving in and leaking all over the floor. Once again leasing office was not cooperative getting this fixed and overall the whole time I lived there it was impossible to get in touch with maintenance. From start to finish they found ways to scam me out of my money with random unnecessary charges and processing fees. They changed my lease from the end date being June 22nd to July 1st on my resident portal without consulting me just so they could scam me into paying rent for the 1st day of July. They also require you to pay for them to CLEAN AND PAINT the apartment when you move out (another thing I have never seen my whole life renting) So many charges like this that I have never experienced at any other apartment complex in my whole entire life. Not to mention how unsafe this apartment was as well. I was first notified of people staring into apartments through windows after only a week of living here! After reading other reviews it seems that many other people had safety issues regarding stalkers and peeping toms as well. To make matters worse the lock on the main door to my building never worked in the 14 months that I lived there despite me and many other tenants repeatedly bringing this to the leasing office's attention. And last but not least, they claim to be non smoking yet the whole apartment constantly reeks of marijuana! Seriously rent ANYWHERE else, I've rented apartments in the dmv my whole life and have never experienced anything like this.

Location is great yes, BUT I have been dealing with horrible pest control issues the whole time I have been living at my apartment no matter the season. I really don't want to move, but I am tired of paying all of this money to have unwanted guests. Mice!!!!!

Foxchase is a true gem... Come sign a lease here and see why! God bless an overpriced, Alexandria apartment complex that is outdated, bug infested, and swamped with stink. If you aren't from Alexandria, don't even bother looking here. If you do, you'll understand it within 2 months in...

Literally only giving one star because there isn't an option for zero. I am sitting outside of my apartment in the hallway for pest control issues for the 4th or 5th time this month!! If I see another mouse, something in me is going to snap!!!! This apartment complex couldn't care less that the living conditions are not up to par for its residence. The maintenance team apparently came to fill all the holes in the apartment so why am I still seeing mice?! When I pay 1200?! I could live somewhere else!!! I'm so wholly dissatisfied. PLEASE SPARE YOURSELVES!!

DO NOT LEASE HERE. Please refer to my other review - you'll know the one. Google wouldn't allow me enough characters to describe everything that is a scam about this community. I moved out yesterday. I had been attempting to renegotiate my lease renewal when my technical "notice date" came. Foxchase gave me 8 DAYS from the time the renewal offer was sent to the day I was supposed to give 60-days notice. I was actively speaking with the property manager over this time and not ONCE was it mentioned that I needed to give notice prior to Foxchase sending the new renewal offer. I'm looking at a $130 late notice charge and another $120 in "final utilities" - which I've already paid for when I paid $400 for the final 7 days at the start of august. What is this even for?? This apartment complex will bleed you dry - I feel sorry for those who can't afford to buy themselves out of these hidden fees and move somewhere else. Do yourself a favor and turn around and go somewhere else. I'm begging you.

Last update: I moved out. I will say that they did send me the check of my original deposit which I'm grateful for. My previous apartments made up fake costs to keep the extra money. Update June 2018: Upon hearing all of our cries of how bad the parking was here at Foxchase, management sent out an email to the residents asking what they could do better. Well, somehow management has made it worse. Basically, instead of having only two or three reserved spots ($40 a month) in each lot, they have decided to turn 50% of each lot into reserved parking. I spoke with them in their office and they said this guarantees that more people will have spots now to park, but that's not it. What it actually is is they want people to pay more for parking. Most who live here pay the $10 fee to park anywhere in the parking lots and management wants to change that that so to bring in the extra cash. The new issue is that now you have to park two to three blocks away to finally find an open spot. Even today I came home and by 5pm every normal spot was full and the "reserved" spaces only had two cars in them. The office told me though that I can either continue paying the $10 in the lot even though I am no longer guaranteed a spot, park for free in the street (though that's a gamble as there are rarely street parking spots available), or pay the $40 a month and have a spot in front of my place. They even told me that most competitor apartments around here charge $50 - $150 to park your car each month so this was still cheaper. My response was that when I moved here partially because of the parking cost and they didn't care. Original: My score is based only on parking conditions at Foxchase. Parking is in tiers. Free on the street, $10 a month for the lot and $40 for a reserved spot. They have so many empty reserved spots and so little overall parking that I just spend 23 minutes looking for a spot and the closest one I could find was half a mile away at 1:30am with barely any street lamps. This is stupid. Also, I've had 7 maintenance requests for my apartment I'm in for problems from the AC unit, electrical, black mold and more. The apartments are inexpensive and large for the area and it's nice to have washing machine/dryer in my apartment but they are old. I would give the apartments a 2.5 out of 5 based ONLY on the cost and the location (which is in Alexandria).