Mariner's Cove Apartments

Hey people if you looking to rent a apartment in here so be aware don't go on there big smile faces as once you sign the lease everything is gonna be over as they promise something else and deliver something else it's been almost 6 months I have requested the maintenance department to looking into my matter but there is nothing has been done until now and when I go and complain in the leasing office all they say is they gonna look into my matter I pay a good amount of rent and been living here for two years now it's been hell of journey with the management I am looking forward to complete this leasing and go to a nice place where people treat as people

I truly wish there was 0 stars!!!! The pictures I attached were the ones of the apartment I was told I was getting. I was so horrified when I saw my apartment I ran out and wish i had taken pics to show you the comparison!! Do not move there at any price! This place is horrible and will show you an apartment that looks like a model apartment tell you at the apartment you're getting minus a few things such as a different color cabinet and no built in microwave. Thank God I came by 24 hours before I was supposed to move in to take measurements. When I walked into my actual apartment I was shocked and horrified. First of all supposed to pick up my keys Saturday morning at 10 am went to take measurements on Thursday night at 5. There was another person that took me by the palace he was not the same one that rented it to me originally. When we got up to the apartment on Thursday evening even the guy said are you sure that this is the right apartment? We made sure it was the same apartment walked in and to my dismay there was still the last tenant stuff in the apartment outside the apartment the floors were thrashed the cabinetry was 25 years old the hardwood floors look like it has not been replaced in 20 years and all old appliances. When you are charging someone $1800 a month and telling them that their apartment is going to look like those attached and you walk into this you can imagine my horror. I ran so far away from that place and I recommend you do the same the place is a dump and they just think it is okay to do this to people and they will just take it. I had to pay to move twice once into a storage because I had already booked movers and gave my notice and another to move into my awesome new place that from the get go showed me my apartment in which I am paying less and it is about 20,000 times better than Mariners sweat box. Less than 600 sq feet and no air I really feel as though it worked out for the better and I am grateful I stood up for myself. But I have no paid 2x the amount for moving because of their lies. The attached pictures are the apartment they originally showed me so if they do this to you don't believe them and don't sign anything until you see the actual apartment!!!

The employees here do not know how to communicate with one another! I was told by one employee that there was no breed restrictions. I called again to confirm and another person said there were no breed restrictions. I go and make an app to look at the place and when I get there I was turned away because of course there are breed restrictions. Well looking at other reviews I guess it's a good thing that we got turned away but they all employees should really be on the same page and know what's going on.

I went to Mariner's cove, I visited an apartment with a value that would be good for me. The manager explained everything and I sent the documents to him. He replied that from my documents I could only rent another one with more value. HOW SO CAN THEY DECIDE HOW MUCH SHOULD I SPEND ON THE RENTAL ?? I arrived and I said that I could only pay up to a certain amount and that more was impossible and the manager simply didn't help. The apartment is good but the office is horrible! I do not recommend!

One star is one too many for this wretched place. THANK GOD FOR THE MILITARY CLAUSE. When we first moved here everything looked so great and for such a good price. But it's all just to lure you in. The beautiful "heated" pools are all freezing cold and dirty as hell. The hot tubs are rarely working, if they are there's bugs and crap floating in them. The beautiful trees are only in the front. The rest of the trees one has to wonder why anyone would ever plant near someone's home. Specifically the ones that drop spiked balls EVERYWHERE. I've damn near rolled my ankle at least a dozen times tripping over them. The parking situation is awful. You would think that you would at least be able to get a spot near your apartment. Just a few weeks ago they started to charge an extra monthly fee just to park in the covered areas. Now everyone who refuses, or just can't afford to buy a spot has to park on the side of the road, where there aren't enough spaces. Most of the complex is covered parking. There isn't enough uncovered to go around. Lately I've been having to park several blocks away from my apartment where the sidewalks are lined with bushes, making it extremely difficult to get my 14 month old son out of his carseat. And I can just forget about carrying groceries in. Since I have to park so far away I can't leave my son upstairs while I carry stuff inside in a decent amount of time. I have to carry as much as I can in one hand, back and forth with a kicking toddler. Awesome. Every time I call for maintenance to come fix something it usually takes about 2-3 weeks and several phone calls to get anything done. I had to sit in my apartment for 2 weeks with MICE because no one would come fix the hole in the back of my cupboard. The laundry rooms look like a war zone and on at least 2 occasions people have tried to steal my clothes. The cops are always here because of some domestic disturbance or drug deals. Idk they're always somewhere around the complex for some reason or another. Some drunk asshole is always breaking the gate. I don't know why we even have these gates, since one is always open 24/7 letting any random car drive through. I can never take my son to the park. There are either creepy adults hanging out on the benches or teenage kids taking up the whole area with their foul language and obnoxious behavior. I'm thanking my lucky stars for the military clause allowing me out of my current lease without having to pay these assholes another dime. Avoid this place like the plauge.

The worst management I've ever come across in my life. Poorly scheduled/planned maintenance and there is absolutely zero parking unless you want to pay $40.00 for a "covered" spot. It's $10.00 to have a parking permit when you can't even get a parking spot to begin with! This place is terrible. Update 8/30/2018... No one ever spoke with me about parking concerns. Also, the staff rarely enforces tenants about rules for example smoking, dogs off leash, and extremely loud music. Very unsatisfied with Mariners cove and would never recommend to anyone. Definitely not renewing my lease.

I moved in here exactly one month ago and as of this morning we are looking for a new place. Although it looks decent from the outside, you will quickly discover that the tenants here constantly attract the San Diego PD (we have drove in to see a trio of police cars near our unit a total of FIVE TIMES in one month). There are loud tenants late at night, a constant smell of cigarettes, and insufficient guest parking. They are a pet-friendly community, which means that you may have to shoe off cats from your car every morning before you leave to work or school. Parking is another issue, since many tenants have friends that seem to ignore their restriction to "GUEST PARKING" and will park in your spots. My roommate and I have also on numerous occasions have tenants park in our RESERVED spots that we are being charged an extra $20/mo for. The only remedy is to leave a note on the car (which then makes it awkward if the vehicle belongs to a neighbor) or tow. Again, another charge for something that we are not getting value out of. If that were not enough, there were an abundance of problems upon move-in. Our carpets were not cleaned, and after they were initially cleaned, had to be re-done the next week. The bathroom power outlets were not working; one of the burners on the oven does not heat; we were without hot water for 2 hours one morning (with no explanation or apology), and WORST of all, the security gates surrounding the community have been WIDE OPEN for over 30 days. The leasing office has yet to fix the problem, despite sending out emails saying that they will be doing so. I'm sure there are worse apartment communities out there, but for the price we are paying, this is NOT WORTH IT. Please do yourself a favor and look elsewhere, and avoid having to break a lease and move out. Staff is courteous but essentially unhelpful, as the first agent we spoke with, Nalee was completely incompetent, and Jocelyn, who is nice enough, will speak to you in a way to get you off the phone or out of her office as quickly as possible. The only helpful rep. in the office is Julia. DON'T LET THE NICE LEASING OFFICE FOOL YOU - AVOID MARINER'S COVE!!!

THIS PLACE HAS BLACK MOLD IN EVERY APARTMENT! and if you tell them it needs to be fixed they will just patch over it. There's termites. Bugs. The windows and walls are so thin you can hear the plumbing and the gardeners EVERY SINGLE DAY. Staff and management are snakes and will charge you extra rent if they have your card on auto pay. They Will harass you after move out. Lie to you about charges. Do yourself a favor and stay away from here. It's a miserable place to live and even worse to move out of.

I've lived here three years, and this place is terrible. It's very expensive for what you get. Yes, the pools, dog park, playgrounds, and landscaping are nice. But, there are several issues with management. First of all they are not helpful at all and have very negative attitudes toward tennants. They also keep increasing fees for laundry, parking, etc. The laundry facilities are always broken and dirty and the service people never come when called. I am currently waiting for someone to look at termite damage; the second time I've called and no one showed up for either appointment. There are also plants growing in the gutters. There are also problems with other tennents; i.e. drug problems at the pools at night. Also, neighborhood kids make out, etc in shared public areas and there are homeless in the dumpsters. There is security, but they only write parking notices and dog pooping fees.

TRUST THE REVIEWS! And do not trust the website pictures this place is a SHITHOLE and they will do nothing to make it better. They will continue to charge RIDICULOUSLY HIGH RENT and ignore the concerns of their tenants. Buckle up bc this will be a LONG list of cons. CONS: Let's start with the reasons I moved in: Dog Park: My dog is my baby so I was SO EXCITED to hear they had a dog park she could go play in off leash and make new doggy friends. Well, by "dog park" what they actually mean is a sand pit full of fleas and feral cat feces. No grass.. just dirt.. sand.. that's it.. and a bunch of clumps of unknown animal fur matted all in the middle. GROSS.. I would NEVER bring my dog in there. If you're going to claim being animal friendly.. then BE FRIENDLY TO THE ANIMALS and maintain the park! (See pictures) Security Gate: being a single female moving into a place by myself, security was a huge deal for me so the fact they had security gates was a HUGE plus. Well, those security gates do a GREAT job (sarcastic tone) of keeping people out when they never change the code and everyone and their 5th cousins in San Diego know the gate code. I specifically asked how often the codes were changed and I was told every few months. What a lie. I have been here for three years and the code is still the same. They are also often broken or just left open 24 hours a day (as i write this review the gates have been left open for about 5 days) WELCOME EVERYONE!! so that the lovely homeless population of San Diego can come in and rummage through the dumpsters at all hours. Super great when my carport is right next to a dumpster and I come out in the morning to toothless hooligans literally swimming through the dumpster and pulling out trash. Disgusting and uncomfortable and so unsafe. Gym: now at first glance the gym looks to be absolutely top notch as far as apartment complex gyms go. However none of the cardio equipment works and the office will just tell you that a work order has been put in but they are not sure when they will be fixed. Well I was told this two years ago and guess what? They are still not fixed. One out of four treadmills Work (so good luck with that) and 1 out of 4 elliptical machines work. Not to mention all of the residents who use it do not wipe down machines after they have flung sweat everywhere. EEWWWW so because their gym does not work I have to go pay an extra $40 a month to drive to use another gym. Pools and spas: there are two pools and two jacuzzis. Pools are fine, no real complaints there but the hot tubs are another story. The jacuzzi at the main pool works, but MAYBE fits two full size adults. And the huge jacuzzi at the smaller pool is so disgusting. Not to mention that the jets don't work and haven't for about a year and a half. and the whole thing needs to be resurfaced (so don't wear anything but old crappy swimwear in there) And you're lucky if it's hotter than bath water. This place looks nice on the surface, but that is because that is the only thing they care for. I have had four neighbors since I've lived here and every time someone moves out all they do is repaint the front balcony. LOL look at the picture below to see what I'm talking about. There are probably 1000 coats of paint all over all of the buildings here instead of repairing what needs to be repaired. This place is full of cockroaches termites rotting wood and just seems super unsafe. The apartment next to me and the one below that caught on fire about eight months ago. They just now have started working on it. And to add to that note I happened to be out of town at the time of the fire and no one from the leasing office contacted me to let me know that my apartment could possibly burn down. Thankfully one of my neighbors informed me and kept me up-to-date on the damage. I have requested several times that my balcony be redone because it is completely rotted and things are falling apart. They have refused me. This place likes to spend the absolute least amount of money while pulling the absolute most amount of money out of our wallets to rent an apartment. I still have a month and a half left in my lease and I cannot wait to get the hell out of here. there are a few maintenance guys who are very friendly and helpful and for the most part maintenance is incredibly prompt when you put a service call in. But everyone else on the staff has a sourpuss and mean look on their face at all times. No one seems friendly. If you have made it this far I congratulate you. I urge you to look at other places before calling Mariners Cove your home. It may look nice on the surface but as you begin to peel back the thousand layers of paint you will see what crappy place this actually is. Trust the reviews.

I have lived here for a year now and sadly have another 3 months left on my lease. The first 8 months or so were fine, no real complaints other than the playground near our apartment is constantly filled with teenage kids and younger children with no parental supervision. I never felt safe letting my kids go there alone. I always had an issue with parking and it became a serious issue when I began working nights. If you come home after 7pm there will be NO parking spots available. There were many times when I had to park so far away it took 5 minutes to walk home in the dark. They finally decided to do something about the parking issue last month and my car was towed because my pass wasn't "visable". Keep in mind we pay additional monthly to have our own parking spot. After $260 to get my car back they said I shouldn't have any more issues with parking because they would be towing vehicles without a parking pass. Unfortunately there are still never any passes and I have a feeling I was one of FEW that fell victim to being towed since nothing has changed. Our nice and quiet neighbors next door have been replaced by a chain smoking couple who smokes so much in their unit my apartment smells like a bar. When I called the office they said the other apartment can smoke and there is nothing they can do. I have also noticed more partying and a younger more rowdy crowd moving into more and more apartments. Overall great location and price but not worth the hassle of parking, partying, and horrible office problem management. Can't wait to move!!

So I am glad to hear that I am not the only unhappy tenant living in Mariner's Cove. I am getting ready to move because after being a good tenant for two years they have told me that they will not be renewing my lease. I have always been on time for rent and never had any complaints from fellow neighbors. Because I am on unemployment now the leasing office has decided that I do not qualify for the apartment. Let's just start by saying that we have neighbors who are always in domestic fights and dogs who bark non-stop but they are going to be allowed to stay. I on the other hand have been nothing but a good tenant. The leasing office is not willing to work with me. I guess it may be a blessing in disguise seeing that I feel like I am being treated like section 8 when that is so far from the case. This complex is no longer safe. I had a domestic violence fight happen the other night right below my patio and also have a friend who had both of his arms broken after being attacked in the parking lot. The parking fees are crazy seeing that there is never any parking. I should also mention that my boyfriend is a Veteran and we have been told to move out but they will rent to anyone on section 8. Maybe we should think about having 4 kids and going on welfare and we would def qualify. I can not wait to get out of this place. DO NOT RENT HERE

5 star reviews false

We lived in one unit for 3 years and then moved to another unit. Shortly after moving into the new unit we discovered we had bed bugs. It was a 6 month nightmare of washing, re washing, removing all of our items in our house into trash bags, etc. etc. We had to dispose of $4000 of furniture. The management sent out people to treat which did not work. If a hotel has them in one room they treat the surrounding room thoroughly. Our home was never treated thoroughly because you cannot treat it thoroughly with people living there. We finally decided we have to move because they were never going to go away. We gave notice on 7/3 to be out on 8/10. We wrote letters to the management and the management company detailing the grief and expense incurred. We had to replace all of our furniture when we moved so we have now thrown away $4000 worth of furniture and spent another $4000 replacing it, not to mention all the other things we bought like new mattress covers, hundreds of dollars to wash all our clothes, bedding, etc. over and over. All we asked was to be let out of the lease early without a penalty. Well no suck luck, they are billing us through 9/4 which would have been 60 days. Thanks Mariners Cove for the bed bugs and rip off. Hope the new tenants don't get them. It was 4342 unit F 2 story closest to playground and pool.

The location of these apartments is great - close to shops, the beach and freeways. The lanscaping is always really nice too! This places charges you to do anything. When they implemented the parking fee, I just photoshopped a fake sticker and put it in my window. I suggest you all do that! That was what pretty much made me want to move out. They called it a "recovery fee" 5 bucks a car, but they never said when they would be done "recovering" fees. In fact, the management said the fee was to cover curb painting and carport lightbulbs. If you do the math, there are 500 units and at 5 bucks a car per month times 12 months that is $30,000 that AIMCO makes a year and some units have two cars!!!!!!!! BTW, did you all know that your tax dollars went to AIMCO? Yes, the stimulus plan awarded AIMCO a lot of money to make addordable housing available to dirtbag section 8 people all over the country. So essentually, they raised the rent on everyone, now charge for parking and now get my stimulus tax dollars to help the poor and lazy! YELP took down my homeless people pictures - I took them from my apartment when I lived in MC because they are always hanging around inside the dumpsters. Shame on Yelp for censuring what the Cove actually looks like. Oh, last but not least, dont expect any of your rental deposit back. Its a very low deposit so that you wont sue them in small claims court. Basically, they tell you to get touch up paint in the office and fix the walls and clean based on the inspection list and then they take all of your money and send you an invoice from the cleaning company (probably owned by AIMCO). There are PITBULLS EVERYWHERE on this property but it's your job as a resident to ensure that you notify the office of where the pitbulls live so they can do NOTHING about it. I would give this place zero stars if I could. DONT MOVE HERE, RUN AWAY FAST.

I personally do not live here but know someone who does..Last night I got my car towed from here and had to get it out for $400!! First of all they don't have any signs up stating that you need a Visitors Pass to park.... they leave it up to the residence to tell their guests and hand them a pass... that's insane! And just proves that by not planting signs everywhere warning people about the enforced passes needed, they want you to get towed! It's like mariners cove is in it with the tow company... I wasn't even parked there more then a hour before it got towed! Sketchy! Come on have some decency to put up some signs so this doesn't happen to others! I spent 3 hours at Western Towing in line!!! and missed work to pay $400. I'm sick to my stomach about this.. I will personally make sure to pass this along to anyone that is looking to move into this complex.

Live here for 3 years. been broken into. the building are out of inspection. Mold infestation.The main office was broken into look on yelp everyone that lived here personal information and ss number where stolen,. they never notified the tenants. The business office harasses you. Even with the rent being 2500.00 The want your friends that visit to be on your lease, they tow visiting people over holidays even after being notified you have a visitor. they have mold, spider that cause allergic reaction. it is a pet property but they don't spray the common areas for fleas. Caused my 4 year old cat to die from having flea infestation in his stomach. A in door cat never had a problem with flee until I moved here lost two pets on 45 days to the pest problems on there grounds.You pay for covered parking but the landscapes blow the dirty onto your car. I have picture where they wood chip trees in front on my car. I had to rub out and cover my car. Then they tell you you should wash you cars. They discriminate against paying tenants. And,. Treat the section 8 people like gold. Where paying there rent. But the paying people get harassed. If you would like more information please feel free to look at yelp. And, I have several tenants that where her for years that moved out because of the constant harassment. they discriminate against Caucasian people. the wash machine tear up your cloths, and take up your money there Jacuzzi are kept at low temperature for children. so basically it is a kiddy pool instead of a Jacuzzi. Do I need to go on? Seriously find a better place. unless you want to live in a communist area. Amico has a class action law suit against for the same problems in Texas. Look it up. I pay my rent but still get harassed I am looking forward to the court date! They got rid of a good manager that got the property up to standards, and hired a unacknowledged one. that has no experience let alone qualifications, nor customer service. Seriously when a manger watch's your house to see whom visit you. And tells you personal friend is not allowed to visit unless there on the lease. then claims it is your partner. is pretty pathetic. UPDATE: 2 days before the court date I so longed for the uneducated crazy manager had to men come to my door. I thought it was UPS because I was waiting for my sons replacement phone. When I open the door I had to unknown man start taking pictures of me. Since one I recognized one as the Crazy managers BF. I asked what do you want and he said to do a property inspection? I told them to do that you have to give 3 days notice. And it is pretty pointless when our court date is in 2 days. . I slammed the door, locked ever bolt on it. About 2 hours later. And, still waiting on the delivery of the cell phone. I answer the door again only to have the crazy uneducated manager start screaming at me. I was like what are you doing? You do realize you are breaking the law! I will see you in court in 2 days. shut the door again in which she proceed to BANG on my door for several mins. Until I threaten to call the police. Long story short, They lost in court. So, if you are looking to rent long term or short. Don't let the gated community give you a false sense of security, or assume the higher rent places you in a better place. I lived out of state and rented it off the internet. I was actually fooled. But those of you that live around here. Open your eyes. I am happy to say my New Flat is great and I cant wait to never step foot in this place again.

I finally left this place! Maintenance scheduled me for a pre-move out inspection 3 times. I was stood up all three times. Not a call, note or smoke signal to let me know they couldn't make it. Truly unprofessional. When my move out date finally came, nobody showed up to do the final inspection. Shocker... I took a detailed video of the apartment upon move-out so I look forward to see what they have to say about my deposit. More to follow.

This place sucks. The management is so unorganized and very messy. They are doing a lot of construction right now to try and clean up the place because of all the complaining (which it's looking worse). We have to now move our car really far out of the way for a week. On Friday they didn't tell us to move the cars and so they worked on the roads. I came outside to get in my car to leave for work and my car that I just got washed had sooo much dust on it I couldn't even see on the windows. I went to the office on my way out and asked what chemicals were on my car, will it remove the paint or? And they said it was just sand, they were sandblasting the ground, my car should be ok. So then I had to get it washed again with my own money and the little sand particulars SCRATCHED my car!

This is the most incompetent unprofessional group of people who I have ever tried to talk to at any type of business in my entire life. We ended our lease early here as we had to move out of state, and had been ready to pay our early termination fee, but were not given any instruction on how to do so even though we sat down with the leasing office twice. Once when we put our two month notice in, again when we turned in our keys. All payments were done through their online tenant portal, so we kept close eye to see when the fee was there to pay. We received a statement two days after our move out date that said we had a zero balace due, and that we were actually getting a refund from our deposit. A week after that they sent us another statement that said we owed over $14,000! We called to get it squared away with the leasing office, but they didn't want to work with us, and said that the termination fee is the only fee that doesn't get put on the tenant portal and we were responsible for making the payment even though they sent us a zero balance statement! They never called, never sent anything in the mail, nothing. Now they refuse to let us pay the fee. I regret ever moving into this place. These people need a course on how to communicate with the people who pay them every single month! Go elsewhere... they will find a way to screw you over!

Well, here is what I have to say about this place AGAIN, and I hope that people actually get to see it this time, because my reviews keep getting "filtered out." This is the last straw. After disputes with the office for not having hot water, them adding miscellaneous charges to my account and threatening to evict me within 24 hours over a few dollars (twice), and slew of other issues... I have moved out before the end of my lease (agreeing to pay what I owed for the duration of the lease) because I hate this place so bad. So what is the office doing now? Holding my security deposit until the lease is up. I gave notice in October that I was moving out on November 16th, which I did. They put into the computer that my move out date was December 30, which is conveniently the last day of the lease. Now they "can't move me out of the system until my move out date" and then they will cut the check for my security deposit. I have made numerous verbal and written requests for my deposit, citing VERBATIM lines from THEIR OWN LEASE AND CA LANDLORD/TENANT LAW, that they are Illegally keeping my money and they basically laugh at me and tell me too bad. They also clearly explain in their own "Move-Out Instructions" to schedule the shut off of utilities for your date of move out, which I did. They are now billing me third party for gas and electric for a vacant apartment. They insist that I'm financially liable for the rent and they are not allowed to rent it out until our lease expires, but they won't let us have the keys back or even let us into the apartment to make sure all lights, etc. are turned off. So, for doing what they told me to do, they are now extorting money from me by billing me third party and adding a surcharge for it. DO NOT MOVE INTO THIS PLACE, THEY WILL TAKE YOU FOR WHATEVER THEY CAN GET FROM YOU. After calling to speak with the manager Maribel over a dozen times and never receiving a single call back, writing 2 formal letters, and calling the Aimco Customer Service department 3 times, no one seems to care about what I have to say and insists it's all "company policy." I have filed a complaint with the Better Business Bureau and am now consulting with an attorney and filing a lawsuit in small claims court. I am done letting Mariner's Cove and Aimco walk all over me!!!!!!! YOU HAVE BEEN WARNED!!!!

My roommate and I lived here for over three years and at first it was good but then the management company changed and it went downhill. I would give zero stars if I could! The gate almost never worked, the laundry rooms always had multiple machines that were broken, the plumbing was a nightmare, I never lived somewhere that lost power as frequently as we did here, the water temperature was either too cool or scalding hot (even if you didn't touch the faucet) and trying to get a response from the new management team was impossible. We've been moved out for almost a month now and still have yet to receive our deposit back... it was sent to the address we just moved out from, that makes zero sense and seems to coincidental to me. What would they do if tenants were no longer amicable after they move out? Sending one refund check is a terrible idea. We only stayed for three years because of the pandemic, because there weren't many other reasons to stay. Heed the warnings from all of the reviews, there's a reason there's so much turnover in this community!

Run for your life!!!! Drug dealers, theft, and the most vile management office whose evil rule you will live under! Not to mention the actual apartments are expensive ($1600/mo for 2 bedroom) and are pieces of crap and completely falling apart, roach infested, and are dark depressing caves. The pool up front and the workout facility is nice. That's where it ends. I have had my car broken into, my apartment broken into, 4 bicycles stolen off my patio (where you have to keep them as they won't let you lock them up anywhere), there was an identity theft ring being run on the property, homeless people sleeping in the back of my car, homeless people sleeping on the kids playground, homeless people bathing in our Jacuzzi, did I mention the drug dealers, and finally the cause of all of the problem's here.... the management office from hell. I hate to blame the actual people who do the work in the office, as the entire office turns over once every few months. Their indecency must trickle down from upper management who have no concept of human decency and clearly no business sense as well. You want to make more money? How about spending your time cleaning up the crime before harassing elderly tenants who have lived here for 20+ years without a single late rent payment over a few plants that actually bring some color to such a depressing place to live? Why don't you get your acts together in that office and quit being such accusatory assholes to the tenants who pay their rent because your paperwork is all f'd up? Maybe your units wouldn't turn over so much and you wouldn't have to invent more ways to make money which continuously piss off your tenants. If you took care of your tenants, you wouldn't have the worst reputation in town, and you might actually keep some and even attract some tenants you could keep paying your ridiculous rent.

Management is absolutely awful at this place. Paige, the new manager, has just taken over and is the most unprofessional and idiotic individual I've ever dealt with. She is unqualified, irresponsible, unintelligent, and rude. If management were to change hands these apartments might not be as awful but she does not care about any of her residents. Maribel, the old manager, was accommodating and professional and living was relatively pleasant. Under new management it is miserable and difficult to get any issues resolved. Do not move here you will regret it.

Just the worst. Non stop construction. The parking situation? Good luck. If you like peace and quiet and like having a parking spot, KEEP SEARCHING. Management has little to no care for their tenants.

If I could give this place zero stars I would. I have lived here since September and as soon as I moved in I wanted to leave. Right after signing my lease I was told I wouldn't be guaranteed a spot and no carport spots were available. They do not have enough parking spots for people living there. It also costs money to even be able to park in the complex even though you aren't guaranteed a spot. I have come home after 7pm a lot and there be literally not one spot available. They do a terrible job of monitoring "guest" parking and people parking here without permits. You are never guaranteed a spot near your apartment even if you request a carport spot. Someone also went around keying people's cars so I got a bunch of keyed markings all over my audi. The paint on the walls, cabinets and doors are so incredibly thick you can tell you do not take the time to sand down previous paint and redo it properly. My cabinets are all withered and warped at the bottom. There are giant cracks around the drain of my bathroom sink. The bathtub creeks every time I step in it and I am not a heavy person. I have to body slam my door every time I go into my apartment because the paint is STILL sticking to the wall and I've lived here for 10 months. The toilet is beyond "low flush" and just to flush toilet paper down the toilet takes two flushes. Trying to get any remourse or help form the property management is a joke. They do not care about your needs or your problems. I was told to "just pay with a credit card" when I was having financial difficulty during the COVID-19 breakout when it first started and I was unemployed. My dog was attacked by two cats with the owners present costing me over $2,000 in vet bills and the property management has done nothing to help me and nothing has happened to the tenants. They do not do a good job of enforcing the "no smoking complex" policy and people are constantly smoking weed and cigarettes by my apartment. They treat the back of the complex way worse than they do the front of the complex. There is a running joke that the back of the complex is "section 8 housing" because of how shitty it is. The grass almost never mowed and is like a foot tall most of the time. There are raccoons all that raid the trash cans at night because they do not close the dumpster lids. the dumpsters are always overflowing and people leave mattresses at the end of my street on a regular basis that just sit there for weeks. The gate is also a joke. It's broken most of the time and open so anyone can come in. They never change the gate code. Homeless people are constantly in the complex either trying to use the laundry rooms or syphening through the dumpsters for bottles and cans. Run far from this place.

Worst place I ever lived. My family could not have been more unhappy.

Such a bummer that I have to write a poor review for this community because I had high hopes when I moved in. If you want to live somewhere that cares about the livelihood of your family and will do at least the bare minimum to care for you as a tenant- then this is NOT a good community for you. They won't even do the bare minimum. Their leasing office was a mess when I moved in (2 years ago), was a mess when they changed managers (she was super disrespectful) and now the old manager is back and still not doing a very good job of even responding to tenant concerns at the very least. I have had a very SERIOUS situation with our neighbors, to the point that I have had to contact the leasing office more than 5 times and cops multiple times. They have some sort of drug, partying, violence and abuse issue going on. It took me about 5 emails to the managers, walking in to the leasing office 3 times and emails to the AIMCO regional office for them to even address the issue and all I got was lies and false information about "inspections". My toddler is drastically affected in his every day by this and they can care less about helping us resolve the situation. I have even gone in there begging they help us. We've asked that they waive our lease break fee so we can get ourselves out of this situation and they aren't willing to help with that either. I do NOT recommend giving this terrible community your hard earned money. To top it off, in the past few months we've also had the same issues the girl below mentioned: -Mold all over my shoes and clothes and they said they can't identify there is an issue. -My friend's car got towed when the NEW parking policies were never announced to us. $600 dollars later since it was on a weeknight!

DO NOT LIVE HERE!!! DO NOT LET PEOPLE YOU CARE ABOUT LIVE HERE!!!

Several issues with how quick the office is at responding. They now have each spot assigned, like every spot is paid for and bought from panic from this new parking system they started. I've talked to several people and they all hate it! The company that owns these apartments are just sucking up every dollar possible. They are making like 12 guest spots for 35 building (6-8 units a building)

Absolutely AWFUL and fraudulent business!! Do NOT trust this property with money for a deposit if you are trying to secure a rental there. My friend gave them (Warren, Maribel and Jennifer) a $500 deposit to hold a unit and they told him if his application did not clear, for whatever reason, he would receive the deposit back in his account within 5 business days. It has now been 9 business days and HE IS STILL WAITING after many calls and emails to management and supervisory personnel at Mariner's Cove Apartments. They continue to either ignore his emails and calls, or when he has gotten a response they have excuses (admitting, even, that they had not properly processed the request for a refund in the proper timing.) Interesting also to note that when he gave them the check for the deposit, the funds came out of his account that same day, and now when he wants it returned, he is having to BEG them to conduct themselves professionally and ethically. SHAMEFUL.

My apartment is currently flooding and the office is not open yet. The complex website has NO emergency phone number listed, so my apartment continues to flood as I am waiting for the damn office to open. So unprofessional.

We paid rent, deposit. We moved from Boston and we found this place 1 month ago. We forward our all mails, changed address. Insurance new license etc. We signed lease and before 6 days left for move in, they send us this email. They want us to wait end of September which is its happened second time. Now we dont have place to go and we have to figure out in 6 days. This people are scammer and DO NOT MOVE THERE.

I have lived here for a year and a half, and I can confirm the last two reviews. Overpriced, and they want to increase my rent by 50 dollars to re-sign. NOT WORTH the money. pick somewhere else.

Do not move here, especially if you are a college student. They do not care about you and that will become very apparent the minute you move out. All you are is a dollar sign to them. They'll make the place sound dreamy to live in when you're looking, but moving out is a nightmare and it is not worth it. They'll charge you a heinous amount of money that comes out of your deposit for cleaning and paint damages that don't exist (normal wear and tear). This has not only been my personal experience, but the experience of others that I know that have lived there. It doesn't matter if you leave the place in mint condition, they'll charge you as if you trashed the place. The management also becomes unfriendly and unwelcoming as soon as you move in and they don't have to put on the show for you anymore. They also charge a lot just to park your car and always have some large section of parking blocked due to whatever maintenance is going on that day. Seriously, go live anywhere else.

Let me begin by saying that we will NEVER live at Mariners Cove. Today, my husband and I got off work and arrived at Mariners at 5:40PM as they are open until 6PM (at least that is what their office hours say). We informed Christian that we were looking for a 1 bedroom. He then told us that he had already turned the lights off in the model but could quickly show us since they were almost closed. He never even asked our names and hurriedly took us to the model apt which was not even furnished. He made us feel like we'd completely inconvenienced him even though he was still on the clock. We literally were not there more than 5 minutes and he never took down any information to follow up with us. In addition to the HORRIBLE customer service, their fees are ridiculous. Charging for street parking is unacceptable let alone a $55 per month pet rent. That is the highest we have ever seen for a 30lb dog. We are very disappointed that a leasing agent like Christian is allowed to work with potential new tenants - we can't imagine anyone wanting to live in a community with awful customer service and carelessness.

Avoid this place AT ALL COSTS!!!!!!!!!!!!!!! Halfway through my lease and I'm scared to death. Locked in and miserable. Every bad review on here is 100 percent true. Woke up in the middle of the night last night to use bathroom and a 5 inch thick stream of carpenter ants stretched from corner to corner under our bed through cracks in the wall. They will only come to exterminate on fridays (undisclosed time) if you come in to the office hours between 8-5 on the weekdays to put your name on a LIST to get the place treated by an outside company that comes once a week FOR ALL THE OTHER PEOPLE WITH TERRIBLE BUG ISSSUES. don't need to go down the list of messed up things this place does on the daily to scam and steal from people who obviously can't afford it. just read the many other comments below. Upon our arrival on move in day (with more than a months notice of our move in date) after driving 1000 miles straight we were ignored in the waiting room of an EMPTY leasing office for close to an hour, when finally acknowledged we were told our apartment wasn't ready for us yet and asked to wait for maintenance to finish repairs...yikes After moving in we have experienced power outages, our CAR BEING TOWED FROM OUR PARKING SPACE, dry rot on our balcony (which was promised to be fixed in days and wasn't for another 4 months) multiple broken appliances (fridge and toilet) general embarrassing uncleanliness, broken drawers, clogged drains, and an ANT INFESTATION, we are STILL encountering new and disgusting issues on a daily basis. RUN FOR YOUR LIFE

As much as Gail may say the place is improving, it's not. They've recently added parking as something else they can charge for ( doing this without any tenant input? NICE!). They devised a plan to give everyone the same parking sticker so the covered parking which was once a green plastic decal you hung on your mirror and the yellow decal for uncovered spots made it easily identifiable who could park where. Now I pay money to NOT have a parking spot. Way to go lame management. Be prepared to shell out for everything, water, trash, utilities on top of regular utilities, mandated renters insurance, did I mention parking? The gates work sometimes, remotes hardly do, if you're lucky to get one. Kids are still running around aimlessly, the pedestrian gates lack the locks so anyone can walk right into the complex, hence not really gated. Transients are always digging through the trash and they try to sucker you into signing another contract by offering a free carpet cleaning. It's no wonder the vacancy rate is so high. BEWARE OF THIS PLACE. I've been here for a few years now and I've finally had enough.

Don't live here. Just read all the reviews below. They pay to hide reviews too. So if you think the reviews you can actually read are bad, there are worse ones. I regret moving to this place every day!!

If I could give zero stars I would. Paige, the new manager, is impossible to get ahold of and could not be more unprofessional. If you look at reviews many people have had problems with management. The automated responses you get on here will never be resolved. Only combed over with an inconsiderate and placid response from management or someone else who has no idea what they're doing.

I want to thank everyone for their reviews of these apartments. I was very close to signing a year lease with these guys and now that I really know what goes on here, I was able to run away before paying money. It's a bummer, the amenities sounded great but that is probably where they net everyone in. Again, thank you everyone! You saved me from a potential nightmare.

We moved to this complex early last year, and loved the seclusion of our apartment, we have had decent neighbors, and few problems. The problems we have had were old appliances that needed replacing, and a broken screen in a window. No big deals and my wife and I are not people to complain. Lately however, the company has evolved into money grubbing jerks. When going to renew our lease a few months ago, they told us our rate was going to go up about $75/month after being told it would not.. this took 4 trips to the main office to straighten out, and we've never been a problem for them. We have never had a complaint about us in over a year of living here. Additionally, less than 2 months after renewing our lease, we are being told that we can no longer use the covered parking just outside our apartment unless we wish to pay an additional $20/month per vehicle. This wouldn't be horrible, except there is not enough uncovered parking throughout the community to accommodate all their tenants, let alone guests. We have never been so frustrated or willing to break a lease despite penalties as we are right now. Perhaps they need the money to pay for the gate which has been broken numerous times during our time here.. I have an idea, actually, if you want to charge us for parking, we want our rent discounted for not being in an actual gated community, because anyone can waltz right in if they want to.

Do. Not. Rent. Here. The community itself is really pretty but damn it is SO MISMANAGED.. Paige and Achilles have no clue what they are doing and never call you back or follow through with what they say they will do. Parking is a nightmare and even though I paid the fee I still have to park nearly a mile away if I come home past 830.. I've tried to call security but it's not listed on their website, my lease, in any emails they've sent me, and the maintenance hotline doesn't even have it. The paint on my walls is so tacky that my glasses have literally broken when trying to take stuff off the shelves. I had to peel my clothes off of the wall because they got stuck! There are so many other places to rent. Do yourself a favor and rent elsewhere. The grass is nice and so are the trees but I'd rather pay $100 more to rent an actual house closer to the beach with way less of a headache than this place.

Terrible Management Super expensive apartments first of all. You see all the good reviews, they are actually hustling their current residents to leave a review for a $1000 by the way. Im almost certain of it nobody has ever won that money. Okay problems: Old property, Planes flying over you every 5 mins, Loud noisy environment, lots of robberies, my electric bike got stolen from outside my patio, my friends car was towed from outside my apartment, paid $400 AND horrible management. When you offer the right money they treat you all nice and well until you see those hidden charges. Just my moving out process has been a nightmare to deal with them. They illegally charged 3 days of the month AND charging me late fees for not paying my 3 day rent on time, i never got notified for those charges until the final deposit request, instead of returning my money they are charging for all the small stuff. We cleaned the apartment and left it in a tip top shape, they still charged us for "professional cleaning". This is a classic catch 22 situation and i got locked out of my own apartment the second day, could not even access my left over items. They are running a mafia at this place. Do yourself a favor, Please look somewhere else.

DO NOT LIVE HERE!!!!!!!! This is the worst company I have EVER run across! they are sleazy, take advantage of the tenants and refuse to handle any issues so that they can "claim" that there have been no complaints. They sell this place advertising that it has all these ongoing services (bug control, hot water, trash etc.) not telling you that you will receive a EXTRA bill for these services. really with the over $2000 a month that you charge times however many hundred places you couldn't include the water and trash in the rent???? what a fucking joke! and then you charge for all parking and god forbid you want to know you have a spot when you come home, then you get to pay 4 times as much and they will park in your spot get upset at you for wanting to park in the spot that you pay for and then cover your car with the hardest water spots, that require 3 car washes to remove! Then because they are cheap they will change the carpet upstairs to hard wood floors so they do not have to replace the carpets, so now you can hear EVERY STEP and SOUND from upstairs! and I specifically asked about that prior to move in and was ASSURED that I was NOT GOING TO HEAR THE UPSTAIRS NEIGHBORS!!!!!!! yet, I could hear EVERYTHING! The leasing office is the worse, SO FAKE AND CONDESCENDING!!!! Anytime you need something they are RUDE! Apparently they just got some new office staff that have ZERO training in their jobs, because anyone with a brain would know that they way they are speaking to people is ABSOLUTELY UNACCEPTABLE!!!! Again, you can pay to have the creepy maintenance workers uniforms washed and delivered, but you cannot hire a manager that actually has experience and some education in the job???? The maintenance workers stare at you as they go by, NOT a smile or wave or even just ignoring me would be better than the creepy stares. Now they are trying to fix up the decaying buildings, so they are taking all the money that they scammed from the people who they tricked into living there and use the parking spots that they pay for workers! really the hired help needs to park in the complex! I have never met a company that put the hired help over the tenants! They also sell it as a clean air facility, but it is absolutely not! As long as the person is moving while smoking nothing is said, and hired workers are also allowed to smoke on the premises, because they don't live there???? like take makes it better!!! And don't expect to actually be able to walk on the sidewalks, dogs will shit there and it will be there until it rains hard enough to remove it, which means it will be there for at least a year and no one will take care of it!!! They will also use blowers to blow trash and dust into your patio on constant schedule a minimum of every other day. Then on top of that they will send threatening letters claiming that they will evict you if they do not agree with what you have chosen to have on your patio! really if you have more that 2 plants then you can be given 3 days to vacate the premises. Then to just solidify all the shady crap they pull, I cannot turn in my keys until the absolute last day on my lease so that they can send me a bill for water, and trash and bug maintenance when I had already vacated the property!!!!! Because that few extra dollars is that important!!!! they already have rent for a vacant apartment they need 8 days of water also!!!!! And they would rather have the apartments changed every year than actually try to keep tenants! for renewing all you get is your fees raised! rent will be a minimum of $100 more and parking will increase as well! So when you see the range in prices it is not because you are getting anything more or better, the longer you live there the more they charge you! and don't forget the fees on top of that! I would NEVER recommend this place to anyone, not even my worse enemy! That is how awful this place is!

I don't even know where to start. The leasing agents take forever to evaluate your application and you have to call them all the time to figure out you're missing pieces of your application because they didn't let you know that the last time you called. They also seem to focus on other tenants who are applying or only focus on getting people to fill out applications without regard to anyone else's timeline be theirs. If you need to move out of your other place and you're thinking about moving into Mariner's Cove PLAN AHEAD AND HAVE A PLAN B. The leasing agents are also not very knowledgeable and they are pretty condescending and rush you out the door once you've signed a lease. It's like they don't care about you anymore because you're already stuck there for a year and so they want to make sure they're available for the new suckers who sign leases here. There are a TON of kids who skateboard and ride bikes without any supervision, curse like crazy and scream and run in the streets. It's not an odd day when all of a sudden a kid jumps out in the street on his skateboard and looks at you like you're the moron for almost hitting him. The maintance of the place isn't top notch either for what you pay in rent. The gates for the "gated community" didn't work for almost six months and even now you're lucky to get a transponder device to let you in or have your phone number on the code box so you have to give people the universal code to get in which completely defeats the purpose of having a "gate community". The pools are too small and too few for 500 units to accommodate. Both are overrun with drunk people and huge parties on nice weekends. The management doesn't seem to care about random people walking through the open gates and waiting around for someone to open the pool gate for them to get in. AKA Non residents swarm this place. The laundry rooms are gross at best and half the washers and dryers eat your quarters unless you smack the machines to make the quarters drop into and be counted. Half the time their "notices to residents" don't actually come through and so you run the risk of not having water to your apartment without notice and they're response, oh we posted it in the laundry room yesterday that it would be off. Moral of that story? Do your laundry EVERYDAY so you can see they're pathetic attempts to contact residents. All in all this place has SO much potential but is really missing the mark. They charge far too much for what you actually get and they really need to do a better job of training their leasing agents and getting a consistent message and attitude out to their potential and current residents through their leasing agents. Once my lease is up I'm done with this place and going to move where the rent is cheaper, the grass is cleaner (littered with dog poop and trash here) and the residents are more hospital and older. My advice: Look elsewhere before you decide on Mariner's Cove Apartment Homes. The Gables, or Loma Palisades or The Submit would be worth checking out.

The resident are devastated... Instead of maintaining the beautiful trees, that give us shade. they decided to chop them down. The trees at one time ,were maintained every year. haven't been maintained for years... Rather just chop them down... My patio is so hot now, I can't sit out here during the afternoon. Devastation is all over the complex, as their shade has been taken away... Sad, all they had to do was thin and top the trees.... The grounds at one time were beautiful.....

This place is a dump. If you want to live in an extremely cheap complex and pay an outrageous amount of money, welcome home.

I feel like writing this review is very important, many of us who want to find a place to live want to find a place we can afford, and we can be comfortable in and this is not the place, Before moving to Mariners Cove I spent many months looking for a home for me and my son. I came across Mariners Cove because my daughter had just moved in. This complex and some of the units are being rented out for individuals on a fixed income. For example, instead of having to make 2 to 3 times the rent your income has to be less than 60,000 a year to qualify. This was great news considering how difficult it was to find housing. It was only 300 cheaper than the normal rent advertised just easier to get approved. Well, I never got to see the unit prior to moving in. I was ok with that considering I was getting a place for me and my son. That was my first mistake. Please make sure you tour your apartment. I guess since my apartment was 300 dollars cheaper, we didn't need anything upgraded. We had scratched up wood flooring, very outdated wood rotted cabinets, dishwasher that didn't fit in the hole it was made for, a refrigerator that barely closes. I can go on and on. I didn't complain because again I was grateful. When moving in I had no idea how poorly the units are built, if you have sensitivity to sound (stomping neighbors) you will go crazy. It is awful even communicating with my upstairs neighbors (we get along great) it is horrible you can hear everything possible. There is no peace in living here do not plan to relax they have leaf blowers every single day blowing nothing but air, (definitely a waste of company money) I have a downstairs unit and I cannot put anything on my patio because the leaf blowers blow all the dirt on your patio. I would not advise anyone to go swimming I was sitting at the pool with my daughter and a older man started shaving in the hot tub it was the dirtiest thing I had ever seen and then went into the pool with blood on his legs. I reached out to the management and sent her pictures and never got a response. Management is a whole other issue. Very unprofessional, she only responds to you when she feels like it. I have tried to communicate with her many times. It's pointless. She definitely plays favoritism and I definitely feel like favors her own race. I have proof of that but won't post that on here. I have many problems with management and cooperate when trying to make payments on rent. I was hurt badly at work and put on disability. I received some help with rent from some resources in our community and when attempted to pay rent they denied taking payments from my outside resources. This has made it hard for me to live here. Be aware that your total monthly rent will be higher than what you think when moving in lots of different fees. They will raise your rent 8% every year. I have dealt with so much in one year of living there. I even had maintenance come in my home without giving me notice, we have touch pad locks on the door so they can enter at any time. I still do not know to this day why they came in. My daughter moved out after a year of living here as well. My next-door neighbor moved out because he couldn't handle the neighbor upstairs and his 4 kids running and stomping all hours of the night (I could hear it in my apartment as well.) I know I sound like a total Karen in this review, and I have never felt the need to write a review on a apartment complex, but living here for me has been absolutely awful. If I can save anyone the hassle just keep looking elsewhere don't settle because the price seems good, it's all a trick to get you in. Being on disability for a year now and trying to make it work in this complex has been the worst experience ever. I really hope they can make some changes, or they will have some major lawsuits pending.

I moved into Mariners Cove in the middle of June. When I viewed some of the units, Anthony informed me that 7C - the one I intended to rent - had a $500 discount off the first full month's rent in July. I called four separate times and was even told "not to worry about it" by Anthony. That management would "take care of me" and apply the discount to my rent as had been agreed to.  I followed up several times and each time I was put on hold or told I'd receive a call back. This has never happened and now my account is showing as late, including a $100 late fee. I thought I had fallen through the cracks or maybe the management team is busy - until I saw the same type of shady dealings in a couple of reviews on Yelp. Below is the contents of the email I just received: -------------------------------- Hello, This is just a quick notice to follow up on the demand that was delivered to you.  On 7/11/17 we will have to begin the legal process which will incur additional fees to your account and begin the eviction process.  Please make your payment in full today to avoid those additional fees and bring your account current.  You can reach us at 866.286.0875 if you have any questions. Thank you, have a great day! Vanessa Community Rent Team Community Support Team Desk: 866.286.0875 Fax Line: 720.493.6590 Our Mission: To consistently provide quality apartment homes in a respectful environment delivered by a team of people who care. ------------------------------------ I have reported this apartment complex to the FTC and the California Attorney General's office for committing fraud. I believe they are intentionally "stealing" this money from tenants and using the threat of eviction as a way to continue stealing. I have never been so disappointed. I wish I had read the rest of the reviews here to see what kind of shady people I was dealing with before I signed anything.

For one I have learned to rely on yelp reviews, Starting I would give everyone the benefit of the doubt on this site.If I WOULD HAVE READ THEE REVIEWS ON THIS PLACE I WOULD HAVE NEVER MOVED IN.Yes, the move in deal is wonderful. The prices for water/trash/sewge that they do not inform you on a diffferent story its atleast an additional 350. Also, lets play into par that they allow ANIMALS as a vet tech that is why I supported this place. Yes san diego is full of fleas and i know theyre everywhere but this place is infested.I have a kitten who is indoor and we have a serious problem as well as my neighbors.They will con you into water/sewage/trash that you will never know thee expense and dont get me started on parking.They con you into every buck and love section 8 which I have nothing against but they thrive on it.

I looked at this place the other day and decided to write a review about how bad Derek, the leasing agent who "helped" me, was. But my oh my am I happy I left with such a bad impression based on what I've read about this place. With regards to Derek, he was incredibly rude, had completely zero knowledge, and didn't seem as though he wanted to get a sale. If he's any indication of what the rest of the leasing agents are like, and how the residents are treated at this place, I will strongly advise all who are looking to for a place to rent to NOT come here. You will be wasting your valuable time.

I previously wrote a review when we first moved in. After living at Mariners Cove for a year, I wish I could take that back! We moved out about 7 months ago but I feel strongly about waening others! DO NOT LIVE AT MARINERS COVE! There are SO many rules ots ridiculous! The ammenities is how they sell this place. Let me tell you, the ammenities are hardly open and when they are there's so much rifraff you can't enjoy them! The college students they move in for the summer werenalways half naked sun bathing. I was a student not long myself but I would take my top off or wear a string bikini bottom that exposes my entire buttocks in a FAMILY environment! Numerous occasions we left the pool area due to half baked girls! Gross! The worst thing for us was that we weren't allowed to have anything on our patio! No chairs, no grill, no plants, no toys, nothing! They want everything "uniform". Well not everyone is the same and we all enjoy different things and have different tastes. If its not messy and gaudy, why cant we have plants and outdoor furniture? We had nowhere to store our bicycles and were co stantly receiving nasty letters because we kept out bikes on the porch. Its the worst place we've ever lived! Dont be fooled by the landscaping. They onky make common areas that can be seen by potential renters, look nice. They dont clean up trash behind the bushes and they waste a ton of water as their irrigation sprays sidewalks and parking lots! Way to go management! And what are the lawn guys doing blowing all the grass clippings and leaves onto porches? Lastly, there is a TON of crime!!!!! Quite a few bad apples with awful awful children that are constantly unsupervised and run amuck cussing, hitting, vandalizing, throwing trash everywhere. If you value your freedom (sitting outside and enjoying the weather, playing w ur kids) or keeping your belongings (bikes, grills, surf boards, etc) then DO NOT LIVE HERE! Its a huuuuge rip off! And don't expect to get a deposit back at all! Even if u leave it sparkling clean!!!! Money mongers with no real care for renters! The management disgusts me. The ONLY thing they have going for them is Warren, one of the leasing staff). HE should be the property manager!!!! He is the only one who was caring, unserstanding, and down to earth! The rest are mean & unprofessional! I HIGHLY recommend their competition. .. Loma Palisades or Pacific Breeze apartments! Amazing service and staff all around!!!!!!

I was giving this place the benefit of the doubt for the entire year but the truth is, rent is insanely high, the staff is extremely nice until the second you sign these lease. They are all about the deposit dollars, because once you sign, all customer service vanishes. They will ignore every call and email after you sign the dotted line. They have a great sales pitch, don't believe a word, it's false advertising. They had a great bit about how they will fight for you if you have bad neighbors, but really they just ignore you until you go away. Youll never have the chance to speak to anyone. There's a reason this place has bad yelp reviews. Honestly, the leasing staff ruins it all. The location, apartment, and grounds are great. But be prepared to pay the amount of a used car once a month to be here. The washing machines smell AWFUL and moldy and they breakdown all the time. This may seem like a small problem but you LIVE here and wear those clothes on your body...and at your job... Also, the water pressure is so bad in the kitchen that we've had to wash dishes in the bathroom. The dishwasher is cheap, disgusting, and useless so we haven't used it all year. I'm guess the water pressure is to blame there too. I just tried to go to the pool one my ONE day off in the week and it was closed for a party...no signs, just rude residents telling me I had no right to be at the pool I pay almost 2 grand a month for access to. Went to the leasing department and they were VERY rude when I told them what happened. Also, you have to pay a ridiculous amount for parking. We have 1 car but because we want a guaranteed spot , we are paying for two. Also, we are paying an extra $110 A MONTH in rent for an adult dog and adult cat who cause NO damage to the apartment. Speaking of pets, the fleas are insane here! My babies never get fleas, they are always on meds and we've never had a problem until we moved here. Be ready for that infestation. We've tried hundreds of dollars worth of treatments but nothing works. I know OB has a flea problem, but when we lived on Muir for a month when we first moved here, we had zero problems.. When we first moved in, I had to scrub the place top to bottom because it smelled like smoke. A LOT of dirt came up when I did. But I ignored that red flag because everyone was sooooooooooo nice when signing the lease. I tried to convince myself this place wasn't so bad but being treated the way I was at the leasing department today about a legit complaint was the last straw. Whatever price you think you are going to pay for your apartment here, just add a couple hundred bucks in their nickle and diming charges and horrid landlords who want to push you out for the next deposit check, then rethink your decision. Fun tip! If you call the number and press 2 for residents, they won't answer. But if you press 1, for potential residents, there's no delay in getting your call answered! How about that?

Where can I start on the bad things that happened to me at Mariners Cove. 1. Within 2 months of living there I had the back end of my car spray painted along with 5-6 other cars that had a big pink spray paint mark on them. 2. I also had my right mirror hit off by someone joyriding with a baseball bat while my car was parked there. 3. I had 3 leaks in the apartment over the course of a year which were handled poorly. There was mold left in the apartment due to the leaks but nothing was ever done. 4. I had to move out of the apartments a month early because I am moving overseas to China. Usually in my experience an apartment or rental property would give someone like me a break. I pay full rent on time every month with no complaints or any problems. I explained to the manager my situation and she said that I would have to pay the full rent despite not being there because of the contract. I totally understand the contract and what it stands for but as I am moving overseas I was hoping they would be nice enough to cut me a little slack. No such luck. 5. At the end of my stay there (2-3 months) I went in and told the apartment manager about all the all the cockroaches in my apartment. Her response was " oh just run the dishwasher and the garbage disposal a little more" Lady I'm a single guy I eat out every night and have no reason to run that stuff nor do create trash that sits in the disposal that would attract bugs. Your apartments need to be sprayed. 6. Pools and Jacuzzis are disgusting. Too many kids with poor hygiene. Good luck getting last months rent from me Mariners Cove.

Management has just changed hands and is absolutely awful. They will not help you if you have any issues and have no concerns about the quality of your experience at Mariners Cove. Paige, the new manager, has no idea what is going on and doesn't know how to run a business. She handles her problems like a child on the playground and has no idea how to deal with residents. She is known around the community as someone who is rude, immature, and unprofessional. They will take as much money as possible from you with no hesitation. The apartment themselves are mediocre. The gym is awful and appliances within the apartment are always breaking down. Listen to the reviews and ratings and find somewhere else to live. You will regret moving into these apartments.

This place is terrible to live. Everyone that I know that has lived here has hated it and I wish I had never moved in. Since moving in, I have had a leak in my bathroom that lasted a month, a broken refrigerator, a leak in the kitchen. I've had two leaks in the sinks and when I moved in, the dishwasher and stove were broken. The service that I have received has been awful. People are unhelpful and at times downright rude. The only really helpful one has been Melinda. This place stinks. I can't wait to move.

I have only lived here for 4 months and I'm so ready to pack my bags! After reading many of the other reviews I have to say my assessment of Mariners Cove is not far off from the rest of the reviewers. First off I would NEVER EVER rent from here again, nor would I recommend this complex to anyone else. Just like most of the other reviews started off, the well manicured landscape, gated entrances, and comfortable leasing office had me very excited to move in. I was horribly mistaken about the actual quality of the neighborhood. They DO rent to Section 8 recipients, and while not all Section 8 recipients are bad, it sure seems that there is a heck of a lot more crime in this neighborhood than there should be in a "gated community" that rents to Section 8 recipients. From personal experience our apartment was broken into and our valuables taken, next FedEx left a package at our door that was stolen, our neighbors have had 2 bikes stolen from them. These events are not just a minor occurrences at Mariners Cove, they happen quite frequently. Since we have been living here the SDPD have shown up numerous times JUST on our side of the complex, as well as the Sheriffs Department and Drug Task Force busting into not just our neighbors apartment but the apartment across the road from us. The management doesn't really seem to care about the numerous holes under the fence in the back of the complex near the Famous Slough, which allow for skunks and large quantities of feral cats to roam around the complex. It seems that no one can pick up their dogs poop, I don't know what is so difficult about it poop bags at Big Lots are like $3, as well as the complex providing FREE poop bags in the grassy walk areas. So much for the pristine landscape, its ruined when you step in dog poop every morning.WE CANT NOT WAIT TO GET OUT OF HERE.

DON'T LIVE HERE! Rent is outrageous, parking is horrible, and staff is RUDE! The management office was broken into with all my personal bank information stolen. All I got was a note on my door! After living here year and half rent got raised and had to sign another 6 month lease! Way better places to live in Point Loma!!!!!!!!!!

The staff here showed me a new level of being dumb. Let me tell you, if you have to lease here, DO NOT GO TO SARA, the girl is very unprofessional and definitely not the sharpest, I am not sure how she was hired, I know 5 year old children who are much brighter than her. You should see the email correspondence between us, it is unreal, she cant even put a complete sentence together. If you then have a problem, which you will, she will refer you to her bosses Melinda or Maybel or who knows (some other useless bodies in their leasing office). These people love wasting time and running you through circles. If you are looking to rent in the area go to Loma Palisades, or another complex in the area, these people at Mariners Cove/Aimco arent worth your time and stress.

Day 1: Found an abundance of animal droppings under our sink. Hours later, see two mice run through our kitchen. After going to the leasing office we learn that pest control won't be able to help us for 7 days. 2 hours later, I see a pest control truck drive by the apartment but nobody came to help us. I called the leasing office 3 times and left a callback number and was ignored. We were also told that this was not common and we were the only people experiencing this but later find out that all of our neighbors are having the same problem. Day 2: we got in touch with maintenance and they give us 2 traps under the sink (the maintenance guys are great people). However, still no pest control (which we pay for in our rent). We captured 3 more mice on our own. Still no word from our lovely leasing staff. Do not move here unless you enjoy spending your weekends capturing mice with your bare hands.

It's an alright place to live. It's a little expensive for what the have here. They do add a lot of fees which are over priced and could be included in rent. If you have a car and don't want to pay for a spot, good luck finding a spot anywhere. If you have visitors that are staying over late make sure to have a guest pass because they tow cars often. Office staff are nice but very hard to get ahold of if you need something. There are a lot of dogs here and some owners don't clean up after them and don't leash their dogs. Currently they have been doing a lot of construction around here, it can be noisy and an inconvenience. The apartments are right by the highway, which is nice but can noisy. The whole time I've lived here, we had problems with spiders. They are literally everywhere and no matter what you do to prevent them they are still there. I have one of the apartments by a dumpster, which can be convenient but it also attracts raccoons and possums. They will come right up on your patio! I would not recommend that you live here. There are nicer place around here for around the same price.

I moved in blindly after Living in my own home for 30 years. I was relocated back to San Diego found them on a rental sight. When I arrived I was in shock! The arm pit of San Diego that is full of Black Mold, invested with bugs, and dendrites. Not to mention the management is incompetent uneducated in the field of rental real estate management. I switched apartments as a regular renter living in the section 8 government section. I would have better living. I paid way to much for way to long 2250 for unkempt grounds, and unkempt housing. After requesting maintenance daily for everything from un safe heater that has started fires through the complex to Black mold causing me to become very sick. They refused to repair major water problems, maintain the property. They can not even get a decent Manger to stay. We finally had one. But, the company refused to go with her recommendations. And hire a incompetent sales clerk with no training to replace her. Whom assume she is Queen of Mariners Cove Maribelle! She use staff to be her personal slaves carry in her groceries etc. When she came into the picture it went from bad to horrible. I was rob Aug 17 2012. Jump by a meth head neighbor January 23, 2013 at 845 am taking my dog to the vet.Had my personal information stolen from the main office which the reluctantly did not inform any of the tenants. Suffered major medical problems from the ex-poser to Black Mold. Had a home inspection done to show them what needed to be repaired. Which the proper manager was address. But When Queen of Getto started I showed her what the problems where. NOTHING I MEAN NOTHING WAS REPAIRED. I had pictures, test from mold air test done, thermo imaging done. They did nothing to correct the problem! Refuse to let me out of the lease.I stopped paying rent on May first 2014 ! When they would refuse to repair or fix any of the problems after 3 years of paying rent religiously. I went to court 17 days later showed there attorney the inspection report. She said you don't have to pay a dime, when do you want to leave. I said July first I had a deposit on a new apartment. She said if they want a money awarded they can take me back to court. No monies where award I agreed to leave the crap whole with wings on. But, The Queen Bee Of the Worse Place to Live in Coastal San Diego. Illegally reported false information on my credit report above and beyond. Not only did they keep my deposit she report a 10,000 debt to credit agency. Pretty funny I guess she doesn't realize wrongful reporting is against the law. But, I have a 250,000 suit against them now for personal injury. Beware of your health Mariners cove residents. And, watch your credit report. This is a perfect example of hiring uneducated personal to do a professional job. Wonder what what job she'll be qualified for next.(Burger King! Any one interested in the Class Action Suit please contact me. Beside the personal suit. I have been contacted by several current residents, and past residents on there past, and current problems. Aimco has had several Class action law suits against them for poor maintain properties. Now they have one more. Keep San Diego Clean of Slum Landlords, and Unqualified Property Management. PS CAROL the lady that is responding to all these post is not even a Mariners Cove Employee She is a Section 8 representative that works at the sight but only for Section 8 housing!

Moved here in June. Pros: swimming pools, gym, big bathroom, nice enough apartment. Cons: the plate is GHETTO. I can no longer have packages delivered here because I have gotten 3 stolen. 2 mountain bikes were stolen. There is obvious drug dealing going on and sketchy people hanging out in the laundry room and in the middle of the road. My apartment is way in the back and one time I saw like 6 punks in a van smoking a bong. Others smoking pot on park benches in bright daylight. it's pricy at $1500 for a 2 bedroom. My neighbors are weird and there's this cat that is ALWAYS outside my door and smells bad and I'm allergic to cats. Don't be fooled, everyone else is correct it seems nice at first but is just ghetto in disguise. The best thing about it is the location- close to freeway, OB, and sports arena area. Edit: I had been nice and given it 2 stars for the location. But according to the new manager, I can no longer have my 2 longboards on MY upstairs patio because they "can be seen from the street". Besides the fact that my apartment is in the way back and you actually can't see the balcony from the street at all, this is just stupid. When I asked to see where it said this in the lease agreement she pointed to the section about "common areas", but it clearly says common areas are areas that can be used by everyone. So not my balcony. I have a feeling that she is all talk and no action since many others are in "violation" of this ridiculous policy. When I singed the lease, the agent even told me about how great it would be to store surfboards on the balcony. Regardless, I'm sure they will be oh so happy to lose a $1600/month customer when our lease is up.

DO NOT MOVE HERE management is so sketch and we got completely screwed out of our deposit when we left the apt in mint condition. Called aimco the main office to make a formal complaint but the management at mariners left no paper trail of us paying the full deposit... Maintenance men are creepy as well as security at night... there are a bunch of addicts that live on sight and some lady literally tried to hang herself in front of our apt outside on a tree. Hot tub is always broken, our bathtub was always clogging and they would shut off water randomly all the time, washer & dryers half worked and didn't work. Pretty expensive for the actual worth of the unit.

My previous review was filtered by Yelp. To prove that what I said was 100% true, here's the note I just got on my door, sent to every unit in the complex: "Dear Resident, Your safety is a top priority at Mariner's Cove, we want to let you know about recent incidents that have occured in our community. There have been several vehicles broken into, bikes stolen and HOMES BROKEN INTO (emphasis mine). Management has been working closely with the San Diego Police Department regarding resolutions and also pre-cautionary actions... ...Consider contacting your insurance agent about coverage for your personal belongings... ...If you have any questions or suggestions, please contact or stop by the management office." Well, there you have it. Even the "Management", and I use that term very loosely, accepts that there is a huge problem in this complex. The joke is that THEY ARE THE ONES THAT CAUSED IT - by welcoming biker gangs, meth dealers and thugs as tenants. Then, to add insult to injury, they jack parking fees MID-LEASE from $5 to $40 per vehicle and force people with children to drive around in circles looking in vain for a parking space and then walk home in the dark with freaks lurking around every corner. ***WARNING: Even if you get a lease in writing, you can 100% expect MID-LEASE bait and switch changes to your fees. Consider yourself warned.*** A word of advise to a prospective tenant... How can you tell if someone in the mangement office at Mariner's Cove is lying? Watch for when their lips move. Forget about burglars, the real burglars are in the leasing office. Thank goodness for the internet so we can expose this place for what it is. It's only a matter of time before this place ends up on the evening news with a meth lab explosion, drive-by-shooting or who knows what, hope to be long gone by then.

Extremely unprofessional and unaccommodating staff. If I wanted to talk to the staff, I would call the office 3-5 times during business hours with no avail. Never got a maintenance support after requesting one in the first week there. Gave me ZERO support with being laid off due to covid19. The apartment itself is very cheaply made, and the appliances were subpar at best. The maintenance crew does the absolute bare minimum, as there are uneven grass patches all over the place, broken and uncalibrated sprinklers, and dog droppings everywhere in the grass. I only gave one star because it was a safe community to walk my dog in. Other than that, absolutely awful. The only thing they are prompt about is getting paid and astronomical rental amount for very low-scale apartments. Wish I could give it a half a star.

This place isnt run by professional management

Absolutely AWFUL and fraudulent business!! Do NOT trust this property with money for a deposit if you are trying to secure a rental there. My friend gave them (Warren, Maribel and Jennifer) a $500 deposit to hold a unit and they told him if his application did not clear, for whatever reason, he would receive the deposit back in his account within 5 business days. It has now been 9 business days and HE IS STILL WAITING after many calls and emails to management and supervisory personnel at Mariner's Cove Apartments. They continue to either ignore his emails and calls, or when he has gotten a response they have excuses (admitting, even, that they had not properly processed the request for a refund in the proper timing.) Interesting also to note that when he gave them the check for the deposit, the funds came out of his account that same day, and now when he wants it returned, he is having to BEG them to conduct themselves professionally and ethically. SHAMEFUL.

I went through the whole application process and tried to get ahold of the leasing office for over 2 weeks. Once I got ahold of them the leasing manger totally forgot who I was. Then she told me if I don't come in with all my documents she is renting the place to someone else. As I told her when I was available due to me being a full time student, single mother and full time job and told her when my availability was. She then again threatened me if I don't bring in the paper work she is canceling my application. There was a scheduling issue on her end and she had to reschedule, there was no follow up of confirmation email sent and there was a miss communication on the date and time. Once I called again to confirm she told me I missed my appointment and canceled my application to then call me rude and unprofessional. This is so frustrating and sad that they have people working here that are one unprofessional but then calling future tenants out of their name. I honestly can't believe they would have someone working here that treat people like this. I am hard working and I think for her to treat me with so little kindness or respect or even understanding. I don't know even know why she would work her. Definitely disappointed and very unprofessional. I believe there is favoritism when it comes to applicants and how she moves forward. Very unfortunate for such a wonderful location and building facilities.

This place is a money trap, they will try to charge you for breathing if they could get away with it.

Probably this place doesn't want new residents, lousy service, different value than advertised on Craigslist.

FRAUDULENT!!!! I went to check out this place and thought it was a good option. In talking to the leasing agent WARREN he offered some discount program and it seemed like a great deal..... .....as the saying goes, IT WAS TOO GOOD TO BE TRUE! When all was said and done visiting the units and property he then asked me to pay deposit to hold the unit (500dlls) and after two weeks of back and forth's finally the leasing agent told me I couldn't get in the program so I went to get my deposit back; WARREN said I will be getting it within 5 business days that was almost 2 weeks ago!!!!!! I called back to inquire about my refund and WARREN informed me the refund had not yet been processed and that it would take another 3-5 days!!! I have spoken with the Manager MARIBEL and other staff members JENNIFER and left voicemails to CUSTOMER RELATIONS. I have also written emails to their Regional offices. MARIBEL keeps making excuses and avoiding me at times. Have still not heard from her superiors and at day 10 I still haven't received my 500.00 dlls that I gave in good faith. Funnily enough the money came out of my banking account that same day and it's taking two weeks and counting to get it back! STAY AWAY FROM THIS PROPERTY FROM ANYTHING MANAGED BY AIMCO and if, after reading my review, should you chose to go for it do not give any money upfront and do not believe any promises.

Do not rent from this complex. Rooms and property are fine. They have a private tow company come and tow residents and residents guests on a nightly basis. They even have a flat rate for residents. They tow you from areas that are marked as public parking. If you are okay adding $200 every night to your rent for tows, then go ahead and rent. Otherwise, stay away. This place should be zero stars. It is a scam and awful maintenance and management. RUN

If you love dealing with cockroaches on a regular basis, shitting parking at all times, dog shit everywhere, and unhelpful, and completely incompetent office staff, go ahead and sign a lease here. Signing a lease at this joke of a place was the worst mistake I've made in a while. We decided to give it a shot contrary to all of what we read on Yelp. I PROMISE YOU EVERYTHING YOU READ HERE IS TRUE. Everything seemed fine until we signed our lease, after that it seemed like we weren't a priority to staff. We had the intention of getting an 8 month lease to give us the option to leave if we decided we didn't like it. After 8 months we decided we HATED IT and went to give notice. Come to find out, they gave us a 15 month lease and said there was no way to break the lease. THEY TRAPPED US. All 3 of us living there, spoke to the agent TOGETHER and we're all of the understanding that we had an 8 month lease. The agent VERBALLY CONFIRMED our lease agreement then changed it after we left to ensure they had 7 more months rent. TOTAL SCAMMERS. They'll nickel and dime you and every chance they get. Speaking of which, our deposit we payed at move in is now almost half the amount we actually payed according to the office. I'll be hiring an attorney and pursuing legal action. Even more disgusting, a week after we moved in, we noticed cockroaches. The staff had hidden glue traps all over to hide the INFESTATION until were settled in and it was too late. We had to have our apartment sprayed every week if we wanted to keep bugs out of our home. (In order to spray, you have to remove everything from your kitchen shelves, bathroom cabinets, and cover all your belongings or you'll have pesticides all over your things..) needless to say, it was a HUGE hassle. Furthermore, when we asked to have our place sprayed the company either never showed up, or came way before or after the 5 HOUR WINDOW they ask you wait for them. If you look at recent videos of this place, it truly shows the severity of the cockroach infestation. Parking is a joke. They pass out more parking passes then there are actually places to park, so finding parking after 6 pm is almost impossible. The only other option paying 30$ for a cover parking spot. The pools and jacuzzi's are always disgusting... Gym equiptment is trashed and hardly works. And the dog park is again, INFESTED with fleas. There's dog shit everywhere. (I know it's dog owners responsibility to keep up with their dogs, but if that isn't done staff should look after the grounds) The apartments themselves are beat. Wood rotting through the apartments. Dilapidated kitchen counters and kitchen appliances. We've had to hand was all of our dishes because of the disgusting and hardly working dishwasher. Garbage disposal doesn't work and leaks water below our sink, which is rotting and molding. We asked maintenance to fix both issues but nothing has happened. Keep in mind, I have nothing to gain from this post. I just hope I can save whoever is reading this the wasted time we had to endure while at this place. PLEASE DO YOURSELF A FAVOR AND AVOID THIS HELL HOLE AT ALL COSTS.

Update 8/28/24 Mariner's Cove refused to refund towing. Proceeding to small claims court despite talking to management and providing evidence. ********* I'd give this zero stars if I could. Horrible experience. Parked in spot that is allowable for visitors while visiting. Not even parked for a whole day. The complex TOWED the vehicle without a warning, yet did not tow another car. Instead, they put a nice note on the other vehicle. I never got a warning. I will not recommend this complex to anyone. Front desk staff, Achilles, was not helpful. He smirked and shrugged his shoulders. Horrible customer service.

Not worth the money. They added 100 extra dollars to the rent with no warning due to the recent tree trimming

Terrible. Do not move here. The leasing department is a joke and there are rodents and cockroaches running ramped through out the complex. There are termites in almost all apartments and they do nothing about it. Pest control is INCLUDED in rent and they do NOTHING to help you!!! It is atrocious. Management, specifically Achilles, is an absolute joke. They do not take anything seriously, and they certainly do not care about YOU. Would give zero stars if I could.

I have lived here for over 4 years.And I had a flooding of my apartment with things ruined that they did not reimburse me.For the flood was a problem of faulty pipes on their part. Now, for the last month of March 2024 I have a mouse infestation. I have caught over 30 Mice in my apartment without help from the management team. And they still have not closed the hole where the mice are getting in under my dishwasher. It is now Easter Sunday. I was supposed to have Easter at my apartment and woke up to find 2 mice in a trap this morning.marabell the manger is no help I wouldn't move here

All the below reviews are true! We lived here back in 2007 and were recently forced to come back after a family tragedy and sudden relocation. So sad. Management is lazy very unprofessional,and rude. We negotiated our lease across state and what a mess that was, the rent ended up being more than promised and our car was towed the first day we got here! They straight forward told us we could park ANYWHERE, and tried to blame it on us when our car was towed. The property is nice in the front but very GHETTO and unkempt in the back. Buildings are dirty and mossy. Stairs are an eyesore and need repair and painting.Grass is a mess, mostly mud. Windows and door are very old!! Even in the remodeled units.They don't respect the wait list for upgraded apartments in the best local's but take the best ones for themselves Aimco is greedy and will charge you for any little thing they want. Pet rent and deposits are ridiculous.This parking situation is ridiculous and unneeded now Aimco has everyone angry! Is this how you treat customers????There is no way this should continue, this kind of service is uncalled for and taking advantage of people. Where do we all park if no one buys these new reserved spots? You don't provide enough free spots for everyone, sooo hows this going to work? And why are you painting over the handicap parking? So you can sell another spot? Our good friends were contemplating moving here next month and we begged them not too! Aimco, another customer lost, do you care?We are only here out of desperation and will not be signing another lease. One star is generous

This place is absolutely TERRIBLE! When I brought my items at 7:00am to move in on my first day of rent, they said they were having paperwork problems and couldn't give me the keys yet. Even though I had already paid my deposit and first month's rent, I ended up waiting at the park with a full Uhaul load of boxes and furniture until 4:30pm when I called them upset and they finally said the paperwork was done. When I moved out after a year of living in this unkempt apartment complex, I was overcharged on my monthly statement by almost $400! Even though when I had called prior to the 1st day to make sure I had enough money for my prorated month of rent and the cost for my new rental, and the office staff quoted me my rent for the month, they STILL OVERCHARGED me! I had to borrow money to move in to my new location. Additionally, I have been calling the apartment non-stop....It's been a month now and I still haven't received any money back from Mariner's Cove for their mistake.

Pros: Location - Close to the freeway without being able to see or hear it. Super close to downtown, beaches, bars, restaurants. Grounds - It's an older complex so there is a ton of space with grass and large trees. Very serene. ________________________________________________________________________________ Cons: Security - When I moved in here it was largely because it was gated and being a single female, that is important to me. However, one of the gates is open all day long. Even if it wasn't everybody has the same code to get in. Delivery drivers, uber drivers, your neighbors cousins friend that came to visit that one time. Literally everyone. It's not a gate where you have to be buzzed in. Basically the gate is just a fixture. Additionally it is private property which means there is no police presence in here, ever. The local kids have figured this out so now it's just a safe place for them to smoke weed and drink without fear of being caught or interrupted. There is no security here roaming the grounds either so unless a resident reports you during office hours when you are able to get ahold of someone and they aren't busy it's a free for all. Rules - The no smoking policy is something they boast about here. It is absolutely an unenforced policy. Just like their other rules (closing the pool/spa at 10pm is an exception). They have breed restrictions as well. An example, there are several pitbulls here. I personally have nothing against the breed but they are written up as a forbidden in the pet agreement. There is one resident that I see walking her pitbull smoking a cigarette around the complex regularly. You can also walk around the complex and see/smell people smoking cigarettes and various things on their patios and balconies regularly. Grounds Upkeep - If you are walking on the grass beware of poop. While people should clean up after their dogs, not everyone does. The complex also does not clean that up if it's left behind. Also the poop bins are overflowing regularly. In the gym, one of the treadmills was broken for 3+ months before they fixed it (I was only here for 3 months but another resident told me it had been broken longer). By the time they fixed it another one was broken already. It's a fun surprise when you're running on it and the entire screen just falls off. Parking - There are times you won't be able to find parking unless you pay an additional $20 for an assigned spot a month (the $20 is on top of the $10 you have to pay to be able to park your car in general parking here). Administrative- They are terrible about communicating policies. I was not clear on the parking policy and it is not written on their website or resident handbook (which they dont give you but you can download). Subsequently my friends car was towed which is $500. Getting ahold of anyone in the office is also a small miracle. During business hours they are extremely busy. Outside of business hours if you have an emergency you are basically SOL. I was going to the gym at 530am and there was an elderly woman standing outside of the leasing office crying and shaking. She was locked out and couldn't get ahold of anyone and was freezing (it was 40 degrees outside). It took me 20 minutes to figure out how to get ahold of a human that is related to this complex and they told me she'd have to wait until the open of business (9am). I told them it wasn't acceptable and they said for $100 they could find someone to let her in. That person didn't show up for over 2 more hours. There is evidently no on-site or nearby staff to help in after hours emergencies. Maintenance - While the maintenance staff is very friendly, they are spread very thin. I had 2 leaks on my apartment and the first leak they fixed within in a few hours (temporary fix - they put a trashbag on the roof because they didn't have the part they needed). With the second leak it was in teh evening, around 7pm, and much larger, I had a large puddle in my apartment. They told me to just get a bucket (note: I dont own a bucket) and they would deal with it in the morning and would probably have to put a blower in my apartment. They never came into my apartment, just put another trashbag on the roof so I had to clean the mess myself and the problem still wasn't fixed. Also basic maintenance problems take up to a couple of weeks to fix and sometimes they are ignored completely. Privacy - It's non-existant here. I can hear EVERYTHING my neighbors are doing. So my advice is to make friends with your neighbors because you are all going to know everything about each other. The guy downstairs knows what time I wake up and shower in the morning, luckily he and I have similar schedules. The people behind me argue A LOT late at night, usually from 2-4am. When I'm laying in my bed it feels like I'm laying in the middle of the living room while they are yelling at each other and throwing things. I can hear everything perfectly clear. There is more...

You couldn't pay me enough to say anything positive about Mariner's Cove Apartments! I left after living there 16 years, and watching it become a more and more unpleasant place to live. The third management company to buy the buildings, (The land is owned by the Federal Government.) is the worst yet. Not only are they extremely restrictive about any personalization of the outside of your apartment, they have gone so far as to throw away items that they didn't want on the ledges of the short walls around the patios. They want uniformity, conformity. They also do not want any low income people living there. Because the Federal Government owns the land, they must rent 10% of the apartments to such persons. I personally know of three people they forced to leave because those people were on Section 8 housing assistance. They are clever. What they do is to harrass these people until they give up and leave. They make it very un-pleasant for them to live there. The kinds of things they do are: Threatening to evict those people; being especially restrictive of what those people display outside their apartments, to the point of removing any of those items. I had two plants removed from the ledge around my patio, that isn't the worst of it. I'd planted a jade plant, the very same kind that is planted all over the complex, when I moved in, 16 years ago. I asked the management if it was ok, and was given guidelines for where to plant it. Because I planted it, it was dug up, chopped up, and thrown in the garbage. That was my last straw. There are many other things which were done in their attempts to make me leave. Such as sending me a 30 Day Notice to Pay Rent or Quit every month, even though management has known from the day I moved in that I get my Social Security check on the third of the month and can't pay my rent until then. The initial owners of the complex understood. Besides which, a person on Section 8 has until the 5th of every month to pay their rent. Section 8 pays 75% of the rent amount on the first of every month. A guaranteed rent! Two of the three low income people I know of that were harassed died from the constant harassment. Yes, they were harassed to death. The third person has visibly aged. I left before that could happen to me. I intend to enjoy the last years of my life. I will not sit still and be harassed to death. There's more. When I first moved in there was a gardening company with many gardeners who came every week and took beautiful care of the grounds. Now there are two gardeners who try to take care of the grounds, which are extensive. The complex has 500 units. The grounds used to be park like. That's why I wanted to live there. Now many of the trees have been cut down. Of those that remain, many have been mutilated by chopping off "dangerous" large branches. There also used to be 5 maintenance men. Now there are 3. It's to the point that those 5 men can't speak, even to say "Hello," because they are overworked. There's more. There is an ongoing presence of drug dealing. About five years back, there was even a "sting." Those drug dealers were caught and arrested. Others have taken their places. I know because I saw drug deals going down on my walks. Yes, I was frightened. That's not the only kind of crime. Many times Navy personnel who go on deployment come back to find that all their belongings have been taken by burglars. I personally witnessed one such attempted burglary. Those burglars were caught. A rare occurrence. The gated community is not true. The fence along the wetland preserve is ordinary chain link fence such as you might put around your yard. At the back of the complex on the side that borders the wetlands preserve, the fence has been broken down and homeless who camp in the preserve, just walk over it. When they do, they steal small items on patios, and inside apartments if the patio door's been left open. The fence that's at the front of the complex is often breached by people who don't want to walk to the pedestrian gates. The fence isn't very sturdy, and it's easy to kick out a slat. Those slats are replaced every few months. Which brings me to the gates. The gates are set so that three or four vehicles at a time can enter. All a person has to do is wait in line to get in. If they bother. The "gate code." All that needs to be punched in is 1,2,3,4, and the "secure" gate opens. Pedestrian gates are locked. That is except the one that has been welded shut. That was done because homeless were taping the gate so that it could be opened without a key. Then they found out that all they had to do was wait in line for a car to open the gate so that they could easily ride their bicycles in, carrying their bags of cans and bottles. That's enough for me for now. All I want is for you to not move there. Even if the management is nice to begin with, believe me, they won't stay that way.

I've spent two years here and it's been pretty good. Now they are forcing people to pay more to park...complete ripoff! I just got home at 6 on Sunday and there is NO WHERE for me to park -- unless I fork over additional cash for the now "premium" spots. As a result, there's no parking for me and absolutely no guest parking available either. NOT the terms of my original lease, so I'm going to look into breaking it. There is no longer safe and adequate parking here. Tenants are being forced to pay $30 a month to park at Mariner's Cove -- like our rent isn't high enough! Horrible.

It's not so much this place is beautiful and gated with pools it's the fact that despite there being science behind how carpet holds, carries and grows bacteria and anything else you track under your shoes, the refuse to replace or update our unit but they'll remodel empty apartments for NEW RESIDENTS. NO LOYALTY FOR THOSE OF US HAVIG STAYED FOR YEARS.

I am really upset with the leasing office staff at Mariner's Cove Apartments. Even though this complex looks like a nice place to live, after my experience with these people (two staff members in particular), I'm thinking twice. Being disabled with mental illness, I was there to submit my application for low-income/Section-8 housing. They were nothing but rude and treated me like I didn't deserve a moment of their time. A man in the office told me he didn't deal with the low-income/Section-8 applicants and told me to visit the office adjacent to the front door and the lady there would help me. She wasn't in her office and, in fact, was across the way in the managers office for a meeting. I stood and waited quietly in the lobby, where he could clearly see me, for about 40 minutes and he did nothing - didn't even lift a finger. He knew she wasn't in her office as he walked buy me and her office several times to the copy machine. He could've just taken my completed application and placed it on her chair in her office, but didn't do that. Not a team player, I guess. The lady finally came out of the manager's office to tell me she was in a meeting, quickly turned around without taking my application, and walked back into the office where the meeting was taking place. She told me, the guy would help me submit my application. When I turned to him, he refused and reiterated that that was not his area. In tears, I finally went into her office and left my application on her chair my self! I have NEVER felt more humiliated, disrespected and made to feel like nothing, then with my experience here. These two staff members need to be fired!!! These people have no compassion or customer service skills what-so-ever and are definitely not team players!

I went to Mariner's cove, I visited an apartment with a value that would be good for me. The manager explained everything and I sent the documents to him. He replied that from my documents I could only rent another one with more value. HOW SO CAN THEY DECIDE HOW MUCH SHOULD I SPEND ON THE RENTAL ?? I arrived and I said that I could only pay up to a certain amount and that more was impossible and the manager simply didn't help. The apartment is good but the office is horrible! I do not recommend!

Updated 11/5/12 We've gotten new management again (shocker)! My family and I have decided to stay here ONLY because its what we call home & most of the apartments in OB & Point Loma have terrible reviews as well. The only good thing that has happened is that Harbor Patrol has been keeping this place quiet ! I feel much safer knowing they're here. Other than that , its the same. Charging high way robbery for rent for normal people while Section 8 residents pay hardly nothing. Laundry mats are cleaner but dog hair is still embedded in the washers. This place is beautiful honesty but I wish they would stop treating the great tenants like crap. ____________ I've just noticed that Yelp filtered my review posted on 2/19/2012 & I am beyond ticked off. First I'm ripped off every month & now I can't even have my voice heard on this website? Now I'm posting this review again. I've modified my review in hopes it will not get filtered again. UPDATED 4/15/2012 The parking situation has taken a turn for the worse. In addition to an high rent you have to pay these stupid fees for parking. Now neighbors are butting heads because of Mariners Cove regime. I know what they're doing though. They're trying to get all the troublesome people who can barely afford to live here out so they can make it a better place. Is that a bad thing? No. But adding on ridiculous fees? Yes. My advice is to evict the people who are causing trouble instead of making the rest of loyal tenants pay these ridiculous fees. On that note, the gate is once again broken! _______ I've lived in Mariners Cove for all my life. I didn't even realize my home of almost two decades had become a hot spot for illicit activities. The front pool is the nicest pool because it's right in the back on the leasing office. If anything, avoid the back pool because the chlorine is overpowering. The park setting was amazing until it accepted dogs. Hardly ANY of the tenants pick up the dog poop and they are bold enough to do it in front of your house and not care. Trust me, that poop will stay there until landscaping comes along. Now hoodlums run around this place because its severely unguarded. Most of them don't live here. They come here to do all their "dirt" such as dealing/using drugs, causing ruckus, fighting, and stealing. Some neighbors had to tell me about knife fights and police raids which I wasn't even aware about! There are also unsupervised children who play outside and always dart out into the street. I cannot tell you about how many times they've changed management. It was smooth sailing until about late 2007 and after that new landscaping companies and management have changed policies and upped the price on rent and now charge for parking! Today you could have a plant on your porch/balcony and the next day they want to throw anything in plain sight in a garbage can. The gated community aspect is one of the most humorous parts about this place. The front gate by the leasing office is locked open until sundown which is good for mailmen & pizza guys but not for the people who loiter around here to use all the amenities we pay for. The gate doesn't keep unwanted people out its definitely more of a deterrent. People learn the codes for this "private community" as soon as they issue them out. And if they don't, you can just wait around until someone lets you in. Because you live in an apartment community, the repairmen are supposed to keep your place in tip top shape. WRONG. It can take from a couple days to a couple of weeks to hear a response and when they finally show up, they say "I need to go get 'necessary tools'". Are you kidding me? You show up without the right tools? Don't get me started on the water tank/ heater situation. Some days the water will be pipping hot and other days it'll be a putrid lukewarm. I cannot tell you how many times they've shut off the water and don't give you a notice (the same goes for reducing water pressure). They'll leave you in the dark for any major repairs and if they happen to issue a notice, then it is usually city mandated. The laundry mats are HORRID. Their filthy and dirty. Every machine has dog hair in it so if you are allergic stay far far away. Each time I wash, I end up with a new breed of dog on my clothing and not to mention since they've added "high efficiency" washers, you have to pay top dollar to get fur covered clothes back. For the amount of money you shell out, you can live in a nicer community and have a better experience. The amenities around here almost convinced me to stay but for the price you have to pay and all the crap you'll have to deal with, you're better off in a cardboard box.

THE WORST place to move to! I want to give less then zero stars! don't be fooled by their beautiful website and promises to be a "community"! the management company is a Joke, they don't care at all about your needs when things happen. Cheap painting, bad toilet, old stuff. I can't wait for my contract to expire so I can move out!!!!! they breach the contract and there is nothing you can do if you can't afford a lawyer... The unit under me caught serious fire and I have all their burnt furniture laying on the grass by my door and window for a MONTH now!!!! toxic waste sitting here and they don't even bother to write an email to explain what's going o or what's the plan to remove all that so we don't breathe this contaminated air. And they advertise themselves as a "proud smoke-free community " Total lack of consideration and respect once you're locked in a contract. Horrible! Worst place to live DON'T MOVE here!

I doubt this will stay up very long. BUT WARNING TO ANYONE WHO IS THINKING ABOUT MOVING INTO MARINERS COVE. I'm still stuck here and its still awful. A couple of months ago, a KNOWN (Mariners Cove)neighborhood drug dealer took too much of the dope he was selling and freaked out. Scaring myself and the surrounding neighbors. The police were called, and management was on scene. Who do I see the very next week walking around talking on his cell phone in a suspicious manner... THE SAME guy who got freaked out on his own drugs! The management did not say one word to myself or other tenants that were around about what they were going to do about this, or even just reassure us that they would do whatever was in their power, so that something like this wouldn't happen again. Imagine if this guy had a gun, or what if their were children around. I'm not saying that Mariners Cove can stop people from doing drugs, I'm saying that this is most certainly NOT the first time that the police have been called about this same person...and he still lives here. Everyday I see more and more empty apartments, I can't wait to be the next to go!

WORST PLACE EVER! STAY AWAY! This is a Scam operation preying on disabled & handicapped families. 100% Discrimination

Wow, WORST apartment complex I've ever lived in resulting in the worst year of my life. Don't move here. This place isn't worthy of my time or effort in explaining why, but if you read the rest of these reviews (especially the filtered ones), you'll get a good idea.

This place is miserable. Have issues with spiders and mold. We tried to get out of our apartment because we believe it's an unsafe living environment and for that to happen, they're forcing us to pay $8,000 (4 months rent). I'm actually very disappointed because it's not like you're dealing with someone breaking an average lease... you're dealing with someone's mental state. I highly recommend not living here.

AWFUL!!!!! RUN!!!! DO NOT RENT HERE !!!!!! AWFULLLLLL!!!!!!!!!!! Absolutely do not have Derreck sign you up! He leaves stuff out and has no idea what he is talking about ! Hilarious ... we were taking care of a friends pet for a week and got charged for having a dog for three months... this is hilarious because our neighbors across the way had about 8 people living in a two bedroom... their worried about pet rent when there are 3 plus generations living next door in a 600 square foot apartment. The manager never returned my phone calls and blew me off for weeks. Lived there for three months and it was the worst place ever !!!!

Worst apartment community every. Horrible management, they overcharge for everything, and the insect and rodent issue is a REAL problem! I think it is ridiculous that tenants are charged extra to be able to park in the parking lot, especially since these lots are not well maintained at all. I drove over the same enormous potholes the entire year I lived here. I mentioned this to management before and nothing has been done. I've also mention my concerns about the "high tech" gym. These machines are old, out dated, and have not been taken care of. They need to be serviced or calibrated as some of them do not work properly, and someone will hurt themselves. I've never felt so unsafe living in a community before. There's so many druggies and shady ass people roaming around. I've seen people living out of their cars, parked in our lots. I've seen people (homeless, I'm assuming) passed out under trees and on the lawns. I saw one man defecating on a tree too! Yet, this is supposed to be a gated community? I stopped doing my laundry there, because I couldn't tolerate the laundry facilities anymore. The washing machines smell. It seems like no one has ever cleaned them. The pest problem is outrageous, too. My patio was so infested with spiders, that I could not use it the entire time I lived there. And yes, I have used the professional pest control service that the community offers, however it did little to nothing, as all the spiders came back within a week of them spraying. I've had ant infestations, and am actually amazed these buildings are still standing with the amount of evidence of termites I have seen around the community. Oh, and at least one of my neighbors below me had a rat infestation! Everyone that has given a one star review on this community is telling 100% the TRUTH! DO NOT MOVE HERE!!!!! Disgusting community to call "home!"