Mariner's Cove Apartments Reviews
Mariner's Cove Apartments located in 4392 W Point Loma Blvd, San Diego, California 92107, United States there are many issues and complaints with this community/location, scroll down to the reviews section to see the true reviews for this location
Contact Information for Mariner's Cove Apartments
4392 W Point Loma Blvd, San Diego, California 92107, United States
Phone Number
Website URL
www.marinerscoveapartmenthomes.com
Year Built
1984
Total Units
500
Location
Detailed Information for Mariner's Cove Apartments
Exercise extreme caution when considering properties listed by the horrible company “AIR Communities” on rental platforms. While their promotional visuals might appear enticing, prospective tenants should be forewarned of a multitude of hidden fees. Beyond the baseline rent, there are significant charges for amenities such as parking, water, and mail services, which often require an additional subscription. The following are crucial observations derived from reviews by past tenants across multiple platforms. It is imperative that you review these insights meticulously to avoid potential regrettable experiences.
Here is 20 reasons why you SHOULD NOT! consider moving into Mariner’s Cove Apartments:
- Unsafe Neighborhood: Proximity to drug dealers and frequent police activity create an unsafe living environment.
- Poor Customer Service: Rude office staff with a history of losing rent checks and unapologetically issuing eviction notices.
- Misleading Amenities: Promised amenities like pools and parks are poorly maintained, dirty, or often in disrepair.
- Deceptive Leasing Practices: The difference between shown model apartments and actual units leads to unmet expectations.
- Ineffective Pest Control: Infestations of spiders, ants, and possibly more, with inadequate management response.
- Unreliable Maintenance: Slow response to maintenance requests, including serious issues like leaks and mold.
- Parking Nightmares: Insufficient parking, leading to tenants parking far from apartments in an unsafe area.
- Additional Hidden Fees: Extra charges for basic necessities, like parking, not disclosed upfront.
- Poor Security Measures: Gated community with ineffective security, leading to frequent unauthorized access.
- Noise Pollution: Constant noise from neighbors, construction, and outdoor activities disrupts peace.
- Privacy Violations: Instances of staff entering apartments without proper notice or consent.
- Unfair Lease Terms: Lease terms and policies not clearly communicated or unfairly altered post-signing.
- Lack of Transparency: Failure to properly communicate and address issues such as rent payment and apartment readiness.
- Property Mismanagement: Evidence of poor overall management leading to deteriorating living conditions.
- Health and Safety Concerns: Exposure to potentially hazardous conditions like mold and water damage without adequate resolution.
- Unjust Financial Practices: Issues with security deposit returns and unfair financial burdens placed on tenants.
- Trash and Maintenance Issues: Overflowing garbage and neglected maintenance contributing to unclean and unsafe premises.
- Restrictive Policies: Overly strict or inconsistently enforced community rules diminish quality of life.
- Inadequate Facilities: Misrepresentation of facility quality and accessibility, including malfunctioning gym equipment.
- Disregard for Tenant Rights: Management’s lack of response and disregard for tenant complaints and rights.
Reported Hazards for Mariner's Cove Apartments
Bed Bug
Dog Poop
Mice
Roaches
Urine
Mold
Termites
External Links for Mariner's Cove Apartments
Our website exposes the deceptive practices of AIR Communities. We link to external reviews on Google Reviews, Yelp, etc. but caution against trusting 5-star ratings. Many are the result of incentives for positive feedback, not genuine tenant experiences. We advise focusing on reviews of 3 stars or below for a real picture of these properties. Beware of manipulated ratings and seek the truth in the more critical, honest feedback
Reviews for Mariner's Cove Apartments
NOT A GOOD DEAL. The apartment I rented was decent but WAY overly priced. Parking in the complex is supposed to be for residents however on multiple occasions I had to park BLOCKS AWAY from the complex because there was no parking even though I paid $15 a month for. When moving out, I was hit with bullshit charges INCLUDING paying the next months rent even though my lease ended the month prior. What you communicate to the leasing office just gets lost in translation until you have to call corporate AIMCO to fix it. Not worth the headache.
Wow, WORST apartment complex I've ever lived in resulting in the worst year of my life. Don't move here. This place isn't worthy of my time or effort in explaining why, but if you read the rest of these reviews (especially the filtered ones), you'll get a good idea.
TRUST THE REVIEWS! And do not trust the website pictures this place is a SHITHOLE and they will do nothing to make it better. They will continue to charge RIDICULOUSLY HIGH RENT and ignore the concerns of their tenants. Buckle up bc this will be a LONG list of cons. CONS: Let's start with the reasons I moved in: Dog Park: My dog is my baby so I was SO EXCITED to hear they had a dog park she could go play in off leash and make new doggy friends. Well, by "dog park" what they actually mean is a sand pit full of fleas and feral cat feces. No grass.. just dirt.. sand.. that's it.. and a bunch of clumps of unknown animal fur matted all in the middle. GROSS.. I would NEVER bring my dog in there. If you're going to claim being animal friendly.. then BE FRIENDLY TO THE ANIMALS and maintain the park! (See pictures) Security Gate: being a single female moving into a place by myself, security was a huge deal for me so the fact they had security gates was a HUGE plus. Well, those security gates do a GREAT job (sarcastic tone) of keeping people out when they never change the code and everyone and their 5th cousins in San Diego know the gate code. I specifically asked how often the codes were changed and I was told every few months. What a lie. I have been here for three years and the code is still the same. They are also often broken or just left open 24 hours a day (as i write this review the gates have been left open for about 5 days) WELCOME EVERYONE!! so that the lovely homeless population of San Diego can come in and rummage through the dumpsters at all hours. Super great when my carport is right next to a dumpster and I come out in the morning to toothless hooligans literally swimming through the dumpster and pulling out trash. Disgusting and uncomfortable and so unsafe. Gym: now at first glance the gym looks to be absolutely top notch as far as apartment complex gyms go. However none of the cardio equipment works and the office will just tell you that a work order has been put in but they are not sure when they will be fixed. Well I was told this two years ago and guess what? They are still not fixed. One out of four treadmills Work (so good luck with that) and 1 out of 4 elliptical machines work. Not to mention all of the residents who use it do not wipe down machines after they have flung sweat everywhere. EEWWWW so because their gym does not work I have to go pay an extra $40 a month to drive to use another gym. Pools and spas: there are two pools and two jacuzzis. Pools are fine, no real complaints there but the hot tubs are another story. The jacuzzi at the main pool works, but MAYBE fits two full size adults. And the huge jacuzzi at the smaller pool is so disgusting. Not to mention that the jets don't work and haven't for about a year and a half. and the whole thing needs to be resurfaced (so don't wear anything but old crappy swimwear in there) And you're lucky if it's hotter than bath water. This place looks nice on the surface, but that is because that is the only thing they care for. I have had four neighbors since I've lived here and every time someone moves out all they do is repaint the front balcony. LOL look at the picture below to see what I'm talking about. There are probably 1000 coats of paint all over all of the buildings here instead of repairing what needs to be repaired. This place is full of cockroaches termites rotting wood and just seems super unsafe. The apartment next to me and the one below that caught on fire about eight months ago. They just now have started working on it. And to add to that note I happened to be out of town at the time of the fire and no one from the leasing office contacted me to let me know that my apartment could possibly burn down. Thankfully one of my neighbors informed me and kept me up-to-date on the damage. I have requested several times that my balcony be redone because it is completely rotted and things are falling apart. They have refused me. This place likes to spend the absolute least amount of money while pulling the absolute most amount of money out of our wallets to rent an apartment. I still have a month and a half left in my lease and I cannot wait to get the hell out of here. there are a few maintenance guys who are very friendly and helpful and for the most part maintenance is incredibly prompt when you put a service call in. But everyone else on the staff has a sourpuss and mean look on their face at all times. No one seems friendly. If you have made it this far I congratulate you. I urge you to look at other places before calling Mariners Cove your home. It may look nice on the surface but as you begin to peel back the thousand layers of paint you will see what crappy place this actually is. Trust the reviews.
WORST PLACE EVER! STAY AWAY! This is a Scam operation preying on disabled & handicapped families. 100% Discrimination
STAY AWAY! This is by far the worst place I have lived. Initially the staff is great until you sign the lease. I started renting in February and at first it was nice. Since then it has all been downhill. Here is a list of the issues I have had: Since February I have asked numerous times to get these issues fixed to date they have not 1. Kitchen sink leaks 2. Both bathroom fans are broken 3. The closet doors (not easy to open and close) broken 4. Cannot use my porch being the sprinkler sprays all dirt and leaves on it (sprinkler off but left the porch a mess) 5. Infested with spiders inside and outside the apartment 6. There are termites 7. Mold grows all over the apartment 8. Rent website goes down frequently from everyone trying to pay at same time (Since July I was told the late fee would be refunded...... I am still waiting) 9. Our dishes and groceries stick to the cabinets Here are a few small things that are irritating that I would not normally complain about but I HATE this place: 1. 10 dollars a spot (if you do not get covered parking) no guaranteed spot typically have to park 4 buildings away 2. The spas are ALWAYS dirty 3. I was told to take plants off my patio (cleaned it when I first moved in but realized quickly it was futile due to sprinkler) Apparently it is ok for some, empty alcohol bottles are also welcomed! 4. I can hear my neighbors go to the bathroom in the morning... gross! 5. The sprinklers spray the sidewalks mostly (have to walk in the road to not get sprayed if possible) Worst when you have clean laundry and have to walk through them to get to your apartment. 6. Office does not accept packages, drivers told to throw packages over porches. My roommate and I always want to yell don't do it when we see perspective renters. Also the staff is totally fake. They only acknowledge you if they are in front of perspective renters. My roommate and I are on the hunt for a new place ASAP!
Terrible. Do not move here. The leasing department is a joke and there are rodents and cockroaches running ramped through out the complex. There are termites in almost all apartments and they do nothing about it. Pest control is INCLUDED in rent and they do NOTHING to help you!!! It is atrocious. Management, specifically Achilles, is an absolute joke. They do not take anything seriously, and they certainly do not care about YOU. Would give zero stars if I could.
The resident are devastated... Instead of maintaining the beautiful trees, that give us shade. they decided to chop them down. The trees at one time ,were maintained every year. haven't been maintained for years... Rather just chop them down... My patio is so hot now, I can't sit out here during the afternoon. Devastation is all over the complex, as their shade has been taken away... Sad, all they had to do was thin and top the trees.... The grounds at one time were beautiful.....
What can I say? All the reviews are true. This place is just horrible. I have lived here over a year and I cannot wait to get the hell out. High speed police chases through the grounds? Yes! Get your bicycle stolen? Yes! Abandoned vehicles taking up scarce parking? Yes! Constant revenue generating add on schemes to get every last penny from residents? Oh boy yes! Water turned off without notice? Weekly! Section 8 people and problems? Plenty! Check out the photos. Cops always here, property falling apart and whatever they tell you the lease will be, the add ons will up that by $100. So far my favorite is the children with iPads out in the parking lot at night to get free internet, and break into cars. RUN RUN RUN Away from this hell hole!@ PS compared to the rest of the reviews, this is a good review. How pathetic. Please be smarter than I was and believe the reviews.
DON'T LIVE HERE! Rent is outrageous, parking is horrible, and staff is RUDE! The management office was broken into with all my personal bank information stolen. All I got was a note on my door! After living here year and half rent got raised and had to sign another 6 month lease! Way better places to live in Point Loma!!!!!!!!!!
I have lived here for a year and a half, and I can confirm the last two reviews. Overpriced, and they want to increase my rent by 50 dollars to re-sign. NOT WORTH the money. pick somewhere else.
I wish no stars were a thing ! Added a photo of illegal, improperly dated intent to enter paper work we recieved today March 24th no doubt because I have been posting these photos someone decided to act . Management has given less than 24 hours notice to enter . I believe that is an infraction against California renters rights. Don't live here unless you want to live in a ghetto!
I went to Mariner's cove, I visited an apartment with a value that would be good for me. The manager explained everything and I sent the documents to him. He replied that from my documents I could only rent another one with more value. HOW SO CAN THEY DECIDE HOW MUCH SHOULD I SPEND ON THE RENTAL ?? I arrived and I said that I could only pay up to a certain amount and that more was impossible and the manager simply didn't help. The apartment is good but the office is horrible! I do not recommend!
So I am glad to hear that I am not the only unhappy tenant living in Mariner's Cove. I am getting ready to move because after being a good tenant for two years they have told me that they will not be renewing my lease. I have always been on time for rent and never had any complaints from fellow neighbors. Because I am on unemployment now the leasing office has decided that I do not qualify for the apartment. Let's just start by saying that we have neighbors who are always in domestic fights and dogs who bark non-stop but they are going to be allowed to stay. I on the other hand have been nothing but a good tenant. The leasing office is not willing to work with me. I guess it may be a blessing in disguise seeing that I feel like I am being treated like section 8 when that is so far from the case. This complex is no longer safe. I had a domestic violence fight happen the other night right below my patio and also have a friend who had both of his arms broken after being attacked in the parking lot. The parking fees are crazy seeing that there is never any parking. I should also mention that my boyfriend is a Veteran and we have been told to move out but they will rent to anyone on section 8. Maybe we should think about having 4 kids and going on welfare and we would def qualify. I can not wait to get out of this place. DO NOT RENT HERE
The level of unprofessionalism is astounding. My husband and I just left there, and I can guarantee we're never going back. My husband is in the navy and I have his power of attorney, something I made clear to them every time we spoke or rather I tried to talk to them. They never returned any of my calls, even though I made it clear that my husband was deployed and couldn't speak with them. And the one time I did speak with them (before I moved out) they didn't at all listen to anything I said, and called my husband back in. Luckily he hadn't shipped out yet, because clearly I'm not important enough to speak with, again even though I had the authority to do so. Other than that, the property was nice, the apartments were okay, nothing special and very dark, but the location was nice. 10/10 would not recommend, take your money elsewhere.
If I could give this place zero stars I would. I have lived here since September and as soon as I moved in I wanted to leave. Right after signing my lease I was told I wouldn't be guaranteed a spot and no carport spots were available. They do not have enough parking spots for people living there. It also costs money to even be able to park in the complex even though you aren't guaranteed a spot. I have come home after 7pm a lot and there be literally not one spot available. They do a terrible job of monitoring "guest" parking and people parking here without permits. You are never guaranteed a spot near your apartment even if you request a carport spot. Someone also went around keying people's cars so I got a bunch of keyed markings all over my audi. The paint on the walls, cabinets and doors are so incredibly thick you can tell you do not take the time to sand down previous paint and redo it properly. My cabinets are all withered and warped at the bottom. There are giant cracks around the drain of my bathroom sink. The bathtub creeks every time I step in it and I am not a heavy person. I have to body slam my door every time I go into my apartment because the paint is STILL sticking to the wall and I've lived here for 10 months. The toilet is beyond "low flush" and just to flush toilet paper down the toilet takes two flushes. Trying to get any remourse or help form the property management is a joke. They do not care about your needs or your problems. I was told to "just pay with a credit card" when I was having financial difficulty during the COVID-19 breakout when it first started and I was unemployed. My dog was attacked by two cats with the owners present costing me over $2,000 in vet bills and the property management has done nothing to help me and nothing has happened to the tenants. They do not do a good job of enforcing the "no smoking complex" policy and people are constantly smoking weed and cigarettes by my apartment. They treat the back of the complex way worse than they do the front of the complex. There is a running joke that the back of the complex is "section 8 housing" because of how shitty it is. The grass almost never mowed and is like a foot tall most of the time. There are raccoons all that raid the trash cans at night because they do not close the dumpster lids. the dumpsters are always overflowing and people leave mattresses at the end of my street on a regular basis that just sit there for weeks. The gate is also a joke. It's broken most of the time and open so anyone can come in. They never change the gate code. Homeless people are constantly in the complex either trying to use the laundry rooms or syphening through the dumpsters for bottles and cans. Run far from this place.
Probably this place doesn't want new residents, lousy service, different value than advertised on Craigslist.
FRAUDULENT!!!! I went to check out this place and thought it was a good option. In talking to the leasing agent WARREN he offered some discount program and it seemed like a great deal..... .....as the saying goes, IT WAS TOO GOOD TO BE TRUE! When all was said and done visiting the units and property he then asked me to pay deposit to hold the unit (500dlls) and after two weeks of back and forth's finally the leasing agent told me I couldn't get in the program so I went to get my deposit back; WARREN said I will be getting it within 5 business days that was almost 2 weeks ago!!!!!! I called back to inquire about my refund and WARREN informed me the refund had not yet been processed and that it would take another 3-5 days!!! I have spoken with the Manager MARIBEL and other staff members JENNIFER and left voicemails to CUSTOMER RELATIONS. I have also written emails to their Regional offices. MARIBEL keeps making excuses and avoiding me at times. Have still not heard from her superiors and at day 10 I still haven't received my 500.00 dlls that I gave in good faith. Funnily enough the money came out of my banking account that same day and it's taking two weeks and counting to get it back! STAY AWAY FROM THIS PROPERTY FROM ANYTHING MANAGED BY AIMCO and if, after reading my review, should you chose to go for it do not give any money upfront and do not believe any promises.
We moved to this complex early last year, and loved the seclusion of our apartment, we have had decent neighbors, and few problems. The problems we have had were old appliances that needed replacing, and a broken screen in a window. No big deals and my wife and I are not people to complain. Lately however, the company has evolved into money grubbing jerks. When going to renew our lease a few months ago, they told us our rate was going to go up about $75/month after being told it would not.. this took 4 trips to the main office to straighten out, and we've never been a problem for them. We have never had a complaint about us in over a year of living here. Additionally, less than 2 months after renewing our lease, we are being told that we can no longer use the covered parking just outside our apartment unless we wish to pay an additional $20/month per vehicle. This wouldn't be horrible, except there is not enough uncovered parking throughout the community to accommodate all their tenants, let alone guests. We have never been so frustrated or willing to break a lease despite penalties as we are right now. Perhaps they need the money to pay for the gate which has been broken numerous times during our time here.. I have an idea, actually, if you want to charge us for parking, we want our rent discounted for not being in an actual gated community, because anyone can waltz right in if they want to.
Worst place I ever lived. My family could not have been more unhappy.
My whole expierence at Mariners Cove has been unsatisfying. From moving into a flea infested apartment to not having a heater the whole winter (yes, there are some cold nights) to asking maintenance to move their carts from my parking spot that I paid for. I had a maintenance issue in for the heater for months and they fixed it only to tell me I cant have my dresser on the other side of the wall (they did not disclose in my agreement) it took 3 people to move that dresser. People will always be careless with public laundry facilties but I would recommend checking if someone left bleach in the washer drawer. I had bleach all over my brand new clothes. Now I am trying to move out and they have 24-48 hours to verify I am renting there. Which means I cannot just move because most people want to verify rental addresses. shame on me for not looking at these reviews before moving. DISAPPOINTED is putting it lightly. I would recommend reading as many reviews as posssible.
Coming up on a year here and honestly I can't wait for my lease to be up. In the past year I've been completely unhappy with spending the amount of money I have for the quality I receive. First lets talk about how much you spend on parking just to not have a space if you get home after 10pm. Your $10 per car a month doesn't grant you a spot at all. Well actually tons of spots are open under the covered parking but they charge $30 to park under the sad excuse for covered parking. When you do find a spot just except that your doors will be dinged up because the spaces are way to small so even your best parking job will result in you being to close to the car next to you. Also everyone is paying for parking ( which judging by the parking they are changing more people then available spots) and the roads and lots have potholes. Where is all the money going from the parking then? The places are falling apart. Granted maintenance will show up and fix it pretty quickly but you will be putting in maintenance request for pretty serious issues like water damage from leaking dishwashers, dry rotting wood on the patio, paint just peeling off the walls sometimes around mysterious cracks in the wall. All the trim is just cheep paint over ugly old wood same as the kitchen cabinets and drawers are that are also a cheep and/or old. You will get ants, they where coming out of our wall outlets when we moved in it took about a week to get someone to come out about it. When it rained we where infested and not in the kitchen where there is food or near the trash cans but oddly in closets with zero food. They had made a freaking home. We had thousands of ants! We called office they told us that if we wanted to have our place spray for ants we should have put out names on the list to have it sprayed regularly. They kindly added us but couldn't tell us when someone would come out but it would be the next week... Thousands of ants and we would have to wait a week. We ended up going to war with the ants with raid for the next week until the guy came out. What I don't get is why they aren't spraying everyone on a regular basis? I'm paying for it yet I have to ask for it? It was so stupid. What really seems to be the most dissatisfying aspect is the office staff. You can tell them something several times and it just seems to just go in one ear and out the other. Just some examples when I moved in I did the paper work and put I had a dog ( the paper work even ask the dogs name) when we got ready to make our first payment they didn't included the pet rent. I asked and one of the agents seemed annoyed and said " you didn't say you had a dog" we had a back and forth with me instead of him just say " oh I must have forgot or missed it" he just keep insisting I hadn't told him. Even after pointing out its in the paperwork he give an apology you could tell was to make sure I wouldn't complain and not because he made a mistake ( this should have been a warning that the office employees where not going to give a crap about much else) . Another incident accrued with my roommates car. She was on deployment and her car stayed in the same assigned parking spot. It collected dust sure but I cranked the car every so often. Because the car was dusty from staying under the covered parking I got a phone call saying that I couldn't have a non operational vehicle parked there and that if I didn't take care of it they would tow it. She didn't ask if it ran she just assumed it didn't calls with treats of towing because it wasn't clean. She was totally rude and I had to speak to a manager. The manager listened to the situation and simply asked I covered the car. Why it didn't just start that way is beyond me. After that I started getting letters about having a mat hanging on the side of my patio( which was there for a day to dry and down for days before the letter) a piece of wood outside a patio gate that was there when we moved in (and did a walk through with another agent) and some vague " unauthorized" items to which they couldn't tell what they where. She even told me that I should have the gate on the patio that was installed long before we moved in. It was the same agent that called about the car so to me it felt like she was just being petty. Also they sent a letter of money owed because my new roommate added a car and they didn't say that the parking was due right then, they gave him a sticker and let him leave, they didn't call or email just let it go for two weeks giving us a letter saying that we owe money and not paying could result in eviction. Evicted because they didn't say he needed to pay $7 for parking. And now I'm paying for 4 spots even though technically you can only have one spot per lease holder. Can't get a call back about it. So the office is the worst part of this dump.
Although Mariners cove offers many great amenities, Mariners cove has recently become more greedy and started charging for under cover parking, making it so that there is absolutely no parking. I drove around the complex several times last night after coming home from work, only to discover that I was going to have to park outside of the complex in the rain. There never used to be a problem with parking before, but now their greed is making impossible to just come home after work....The rent is already to high for this place, but now they want you to pay just to park!!!!! Don't waste your time, don't sign a lease here
Moving in, arrived at 2 AM, security guard who sae us arrive had our rental and personal vehicles fully loaded with belongings towed. $800+ to get back. Also, don't fall for Achilles fake customer service. He is of NO help after you sign the contract. Save your money.
One star is one too many for this wretched place. THANK GOD FOR THE MILITARY CLAUSE. When we first moved here everything looked so great and for such a good price. But it's all just to lure you in. The beautiful "heated" pools are all freezing cold and dirty as hell. The hot tubs are rarely working, if they are there's bugs and crap floating in them. The beautiful trees are only in the front. The rest of the trees one has to wonder why anyone would ever plant near someone's home. Specifically the ones that drop spiked balls EVERYWHERE. I've damn near rolled my ankle at least a dozen times tripping over them. The parking situation is awful. You would think that you would at least be able to get a spot near your apartment. Just a few weeks ago they started to charge an extra monthly fee just to park in the covered areas. Now everyone who refuses, or just can't afford to buy a spot has to park on the side of the road, where there aren't enough spaces. Most of the complex is covered parking. There isn't enough uncovered to go around. Lately I've been having to park several blocks away from my apartment where the sidewalks are lined with bushes, making it extremely difficult to get my 14 month old son out of his carseat. And I can just forget about carrying groceries in. Since I have to park so far away I can't leave my son upstairs while I carry stuff inside in a decent amount of time. I have to carry as much as I can in one hand, back and forth with a kicking toddler. Awesome. Every time I call for maintenance to come fix something it usually takes about 2-3 weeks and several phone calls to get anything done. I had to sit in my apartment for 2 weeks with MICE because no one would come fix the hole in the back of my cupboard. The laundry rooms look like a war zone and on at least 2 occasions people have tried to steal my clothes. The cops are always here because of some domestic disturbance or drug deals. Idk they're always somewhere around the complex for some reason or another. Some drunk asshole is always breaking the gate. I don't know why we even have these gates, since one is always open 24/7 letting any random car drive through. I can never take my son to the park. There are either creepy adults hanging out on the benches or teenage kids taking up the whole area with their foul language and obnoxious behavior. I'm thanking my lucky stars for the military clause allowing me out of my current lease without having to pay these assholes another dime. Avoid this place like the plauge.
Aimco, who owns this complex, clearly is more interested in making money than in taking care of the place or in having happy tenants. They make the entrance and around the offices look very good, so make sure and look at everything in the apartment you visit, because the infrastructure is very bad. There was a very bad termite problem on our porch for the year lease we had it, they never took care of it, even though we reported it on several occasions. There are plants growing out of the gutters, so when it rains, the water simply pours onto area where you have to walk to get into your apartment. There is a lot of shoddy work with the drawers, cabinets, windows, and closets. A lot of the dog owners do not clean up after their dogs, so placing of your feet is an issue. The groundskeepers will blow all the cut grass wherever, including on your newly washed car. We just moved out, and they are charging us for touch up paint, which would normally come under normal wear and tear which is what the contract states. They are also charging us for cleaning the place, although we cleaned it very well. We have lived in many apartment complexes and have always received our deposit back, this place is the very first place that we won't receive it back. We found out that we had a balance for extra charges on the water bill after we received a letter threatening us with eviction or legal action, this was the first time they ever told us that we owed them. There are decent pools, that are cleaned Mondays and Thursdays. The gym's equipment is falling apart, it does get used a lot and isn't taken care of. If you choose to live in Mariner's Cove, and you do your walk through mark down any place that isn't painted. Be very exact about everything that is wrong with the place, if there is a spider web when you move in, write it down, if there is a fleck of paint off of the baseboard, write it down. Otherwise, you will be charged for it. Look elsewhere.
Run for your life!!!! Drug dealers, theft, and the most vile management office whose evil rule you will live under! Not to mention the actual apartments are expensive ($1600/mo for 2 bedroom) and are pieces of crap and completely falling apart, roach infested, and are dark depressing caves. The pool up front and the workout facility is nice. That's where it ends. I have had my car broken into, my apartment broken into, 4 bicycles stolen off my patio (where you have to keep them as they won't let you lock them up anywhere), there was an identity theft ring being run on the property, homeless people sleeping in the back of my car, homeless people sleeping on the kids playground, homeless people bathing in our Jacuzzi, did I mention the drug dealers, and finally the cause of all of the problem's here.... the management office from hell. I hate to blame the actual people who do the work in the office, as the entire office turns over once every few months. Their indecency must trickle down from upper management who have no concept of human decency and clearly no business sense as well. You want to make more money? How about spending your time cleaning up the crime before harassing elderly tenants who have lived here for 20+ years without a single late rent payment over a few plants that actually bring some color to such a depressing place to live? Why don't you get your acts together in that office and quit being such accusatory assholes to the tenants who pay their rent because your paperwork is all f'd up? Maybe your units wouldn't turn over so much and you wouldn't have to invent more ways to make money which continuously piss off your tenants. If you took care of your tenants, you wouldn't have the worst reputation in town, and you might actually keep some and even attract some tenants you could keep paying your ridiculous rent.
Worst apartment community every. Horrible management, they overcharge for everything, and the insect and rodent issue is a REAL problem! I think it is ridiculous that tenants are charged extra to be able to park in the parking lot, especially since these lots are not well maintained at all. I drove over the same enormous potholes the entire year I lived here. I mentioned this to management before and nothing has been done. I've also mention my concerns about the "high tech" gym. These machines are old, out dated, and have not been taken care of. They need to be serviced or calibrated as some of them do not work properly, and someone will hurt themselves. I've never felt so unsafe living in a community before. There's so many druggies and shady ass people roaming around. I've seen people living out of their cars, parked in our lots. I've seen people (homeless, I'm assuming) passed out under trees and on the lawns. I saw one man defecating on a tree too! Yet, this is supposed to be a gated community? I stopped doing my laundry there, because I couldn't tolerate the laundry facilities anymore. The washing machines smell. It seems like no one has ever cleaned them. The pest problem is outrageous, too. My patio was so infested with spiders, that I could not use it the entire time I lived there. And yes, I have used the professional pest control service that the community offers, however it did little to nothing, as all the spiders came back within a week of them spraying. I've had ant infestations, and am actually amazed these buildings are still standing with the amount of evidence of termites I have seen around the community. Oh, and at least one of my neighbors below me had a rat infestation! Everyone that has given a one star review on this community is telling 100% the TRUTH! DO NOT MOVE HERE!!!!! Disgusting community to call "home!"
I feel like writing this review is very important, many of us who want to find a place to live want to find a place we can afford, and we can be comfortable in and this is not the place, Before moving to Mariners Cove I spent many months looking for a home for me and my son. I came across Mariners Cove because my daughter had just moved in. This complex and some of the units are being rented out for individuals on a fixed income. For example, instead of having to make 2 to 3 times the rent your income has to be less than 60,000 a year to qualify. This was great news considering how difficult it was to find housing. It was only 300 cheaper than the normal rent advertised just easier to get approved. Well, I never got to see the unit prior to moving in. I was ok with that considering I was getting a place for me and my son. That was my first mistake. Please make sure you tour your apartment. I guess since my apartment was 300 dollars cheaper, we didn't need anything upgraded. We had scratched up wood flooring, very outdated wood rotted cabinets, dishwasher that didn't fit in the hole it was made for, a refrigerator that barely closes. I can go on and on. I didn't complain because again I was grateful. When moving in I had no idea how poorly the units are built, if you have sensitivity to sound (stomping neighbors) you will go crazy. It is awful even communicating with my upstairs neighbors (we get along great) it is horrible you can hear everything possible. There is no peace in living here do not plan to relax they have leaf blowers every single day blowing nothing but air, (definitely a waste of company money) I have a downstairs unit and I cannot put anything on my patio because the leaf blowers blow all the dirt on your patio. I would not advise anyone to go swimming I was sitting at the pool with my daughter and a older man started shaving in the hot tub it was the dirtiest thing I had ever seen and then went into the pool with blood on his legs. I reached out to the management and sent her pictures and never got a response. Management is a whole other issue. Very unprofessional, she only responds to you when she feels like it. I have tried to communicate with her many times. It's pointless. She definitely plays favoritism and I definitely feel like favors her own race. I have proof of that but won't post that on here. I have many problems with management and cooperate when trying to make payments on rent. I was hurt badly at work and put on disability. I received some help with rent from some resources in our community and when attempted to pay rent they denied taking payments from my outside resources. This has made it hard for me to live here. Be aware that your total monthly rent will be higher than what you think when moving in lots of different fees. They will raise your rent 8% every year. I have dealt with so much in one year of living there. I even had maintenance come in my home without giving me notice, we have touch pad locks on the door so they can enter at any time. I still do not know to this day why they came in. My daughter moved out after a year of living here as well. My next-door neighbor moved out because he couldn't handle the neighbor upstairs and his 4 kids running and stomping all hours of the night (I could hear it in my apartment as well.) I know I sound like a total Karen in this review, and I have never felt the need to write a review on a apartment complex, but living here for me has been absolutely awful. If I can save anyone the hassle just keep looking elsewhere don't settle because the price seems good, it's all a trick to get you in. Being on disability for a year now and trying to make it work in this complex has been the worst experience ever. I really hope they can make some changes, or they will have some major lawsuits pending.
I don't even live at Mariners Cove, but it's so bad that I feel the need to say something. Every time I visit my sister, there's either dog feces everywhere, the entire place reeks of smoke, or she's not even home because she's been displaced due to flooding--again. This complex is an absolute disaster, and management does nothing but let it get worse. The no-smoking policy is completely ignored. Tenants smoke constantly, filling apartments and hallways with smoke. My sister has asthma, and her doctor has confirmed it's making her sick, but management refuses to do anything. The sidewalks and grass are covered in dog feces, she slipped and got injured, and despite multiple complaints, nothing has changed. The entire property is filthy and infested with roaches because basic maintenance is nonexistent. The most disturbing part is how unsafe this place is, especially for families. There are Section 8 tenants who are constantly drunk or high, rolling around on the ground, screaming at all hours. One of them exposed himself in front of children, and even though there's video proof, management has done nothing. This is not a place where anyone--especially kids--should feel safe. It's beyond disgusting that management refuses to act. On top of that, my sister has been forced out of her unit multiple times due to flooding, yet they refuse to let her break her lease. She has medical records, photos, emails, and city complaints proving how unlivable this place is, yet management refuses to take responsibility. They are knowingly forcing tenants to live in these conditions while collecting rent. I will be reporting Mariners Cove to the city because this level of neglect and incompetence is unacceptable. If you're considering moving here, don't. This place is unsanitary, unsafe, and completely mismanaged. Expect to be ignored, overcharged, and surrounded by chaos. I'll be attaching videos of everything--flooding, dog feces, smoking violations, and the disgusting behavior that happens here daily. Rent here at your own risk. Attached are photos of what you can expect here!
It's not so much this place is beautiful and gated with pools it's the fact that despite there being science behind how carpet holds, carries and grows bacteria and anything else you track under your shoes, the refuse to replace or update our unit but they'll remodel empty apartments for NEW RESIDENTS. NO LOYALTY FOR THOSE OF US HAVIG STAYED FOR YEARS.
This is the most incompetent unprofessional group of people who I have ever tried to talk to at any type of business in my entire life. We ended our lease early here as we had to move out of state, and had been ready to pay our early termination fee, but were not given any instruction on how to do so even though we sat down with the leasing office twice. Once when we put our two month notice in, again when we turned in our keys. All payments were done through their online tenant portal, so we kept close eye to see when the fee was there to pay. We received a statement two days after our move out date that said we had a zero balace due, and that we were actually getting a refund from our deposit. A week after that they sent us another statement that said we owed over $14,000! We called to get it squared away with the leasing office, but they didn't want to work with us, and said that the termination fee is the only fee that doesn't get put on the tenant portal and we were responsible for making the payment even though they sent us a zero balance statement! They never called, never sent anything in the mail, nothing. Now they refuse to let us pay the fee. I regret ever moving into this place. These people need a course on how to communicate with the people who pay them every single month! Go elsewhere... they will find a way to screw you over!
My husband, our two dogs and I have lived in a 1 bdrm apt since October 15th. The ONLY reason I am giving this two stars is because of the location. I go to PLNU and a 10 minute drive to campus is amazing!! Not to mention the HUGE dog park less than half a mile from us. Good things: -dog park -gym -pay rent online -location -allows bigger dogs -pool (but its always piss warm and salty) Bad things: -its a cave, 2 windows on the same side of the apt -its tiny -we are paying $1399 ($100 pet rent, $20 parking for 2 cars) **RENT INCREASED BY $100 since my first review!!!!!!!!!!! -using a community washer/dryer is a friggen hassel! -people look into the windows -no way to track who comes in or out of the "gated community" which btw the gates are wide open -no security or cameras -its expensive -no AC and yes, it gets uncomfortable enough to want one -the pool is piss warm and salty! and the spa needs a scrub down blegh! -the CONSTANT hum of airplanes -Sea World does this thing every night, during the summer with fireworks around 10pm...ya it was fun the first few weeks and now it's just pissin me off! Let me tell you my story and why I am so bitter and why we absolutely will not be renewing our lease in October... We were living in Spring Valley in a 2 bedroom, 2 car garage, small yard paying $1299 which included utilities and we had our own washer dryer but in my attempt to move closer to my school and the time frame we had before our lease was up AND the fact that every single stinking posting on CL about apartments allowing dogs had a 25 or 40lb weight limit, we were desperate!! We found this and I was impressed by all the amenities and didn't think that we would be sacrificing that much and boy was I wrong! My husband had wrecked his motorcycle last june/july and we were slowly fixing it and gonna sell it to get rid of our debt and we finally got it finished, it took a lot of money that we didn't have to do so but hey, we were going to sell it and get our financial business on track right? WRONG! He finished it on a Sunday evening, put the cover over it, and parked it in the same spot as his car (which he had done for over a month) and I get a call tuesday morning while I was studying for a final, from my husband saying that his bike was gone. I called the towing company hoping that they towed it because it was sharing a parking spot and we weren't paying the monthly $10 but nope! It was stolen!!! when calling and speaking with the stinkin leasing agent that was so eager to get us in the apt she had nothing to say but "sorry, there is nothing we can do" ARE YOU KIDDING ME LADY!! a gated community!!! $6500 just rolled out of your safe gated community and we are left making payments on something we don't have. needless to say they did nothing..no suggestions, no sympathy...nothing! The "security" around here is Harbor Patrol but do you think we ever see them?? NOPE! I also went for a run from gate to gate and once I crossed over to the other side, the side farthest from the leasing office, I felt so unsafe. I got the feeling that I had to constantly look over my shoulder...I haven't been over there since...so take heed and learn from all of our mistakes...DON'T MOVE IN HERE! Every time I hear leasing agents say pretty things to potential tenants I want to scream (and once I did) "DON'T DO IT!" so yes, Mariner's Cove leaves an awful taste in my mouth and October 15th cannot come soon enough! We want out!!!! **update** these yahoos are now asking for $20 ADDITIONAL to pay to park under the covered parking which forced 90% of people out of their parking spots and i now have to fucking park 1/4 mile from my fucking apartment...bad news, i didn't get out when i should...fuck this place
Avoid this place AT ALL COSTS!!!!!!!!!!!!!!! Halfway through my lease and I'm scared to death. Locked in and miserable. Every bad review on here is 100 percent true. Woke up in the middle of the night last night to use bathroom and a 5 inch thick stream of carpenter ants stretched from corner to corner under our bed through cracks in the wall. They will only come to exterminate on fridays (undisclosed time) if you come in to the office hours between 8-5 on the weekdays to put your name on a LIST to get the place treated by an outside company that comes once a week FOR ALL THE OTHER PEOPLE WITH TERRIBLE BUG ISSSUES. don't need to go down the list of messed up things this place does on the daily to scam and steal from people who obviously can't afford it. just read the many other comments below. Upon our arrival on move in day (with more than a months notice of our move in date) after driving 1000 miles straight we were ignored in the waiting room of an EMPTY leasing office for close to an hour, when finally acknowledged we were told our apartment wasn't ready for us yet and asked to wait for maintenance to finish repairs...yikes After moving in we have experienced power outages, our CAR BEING TOWED FROM OUR PARKING SPACE, dry rot on our balcony (which was promised to be fixed in days and wasn't for another 4 months) multiple broken appliances (fridge and toilet) general embarrassing uncleanliness, broken drawers, clogged drains, and an ANT INFESTATION, we are STILL encountering new and disgusting issues on a daily basis. RUN FOR YOUR LIFE
I have only lived here for 4 months and I'm so ready to pack my bags! After reading many of the other reviews I have to say my assessment of Mariners Cove is not far off from the rest of the reviewers. First off I would NEVER EVER rent from here again, nor would I recommend this complex to anyone else. Just like most of the other reviews started off, the well manicured landscape, gated entrances, and comfortable leasing office had me very excited to move in. I was horribly mistaken about the actual quality of the neighborhood. They DO rent to Section 8 recipients, and while not all Section 8 recipients are bad, it sure seems that there is a heck of a lot more crime in this neighborhood than there should be in a "gated community" that rents to Section 8 recipients. From personal experience our apartment was broken into and our valuables taken, next FedEx left a package at our door that was stolen, our neighbors have had 2 bikes stolen from them. These events are not just a minor occurrences at Mariners Cove, they happen quite frequently. Since we have been living here the SDPD have shown up numerous times JUST on our side of the complex, as well as the Sheriffs Department and Drug Task Force busting into not just our neighbors apartment but the apartment across the road from us. The management doesn't really seem to care about the numerous holes under the fence in the back of the complex near the Famous Slough, which allow for skunks and large quantities of feral cats to roam around the complex. It seems that no one can pick up their dogs poop, I don't know what is so difficult about it poop bags at Big Lots are like $3, as well as the complex providing FREE poop bags in the grassy walk areas. So much for the pristine landscape, its ruined when you step in dog poop every morning.WE CANT NOT WAIT TO GET OUT OF HERE.
this manager and "regional manager" never heard o the words CUSTOMER SERVICE ~!!!! STAY AWAY FOR THE HIGH PRICES THEY WANT YOU TO PAY . PLUS EVERYTHING AROUND HERE IS TORN UP
Terrible Management Super expensive apartments first of all. You see all the good reviews, they are actually hustling their current residents to leave a review for a $1000 by the way. Im almost certain of it nobody has ever won that money. Okay problems: Old property, Planes flying over you every 5 mins, Loud noisy environment, lots of robberies, my electric bike got stolen from outside my patio, my friends car was towed from outside my apartment, paid $400 AND horrible management. When you offer the right money they treat you all nice and well until you see those hidden charges. Just my moving out process has been a nightmare to deal with them. They illegally charged 3 days of the month AND charging me late fees for not paying my 3 day rent on time, i never got notified for those charges until the final deposit request, instead of returning my money they are charging for all the small stuff. We cleaned the apartment and left it in a tip top shape, they still charged us for "professional cleaning". This is a classic catch 22 situation and i got locked out of my own apartment the second day, could not even access my left over items. They are running a mafia at this place. Do yourself a favor, Please look somewhere else.
I would like to reiterate a previous review: DO NOT MOVE HERE!!! You cannot even trust what the management says. They are trained scam artists. The leasing agents definitely misrepresent the units, from billing to maintenance. One thing I noticed recently, is that we are now being charged for trash, even though we were told at signing, that this would not be the case. Our leasing agent also indicated that he had no idea what our monthly utility fees would be, despite the fact that the company has now included our conserve bill into our monthly rental bill. I'm just completely over the nickle and diming of this company. They charge us for parking, even though there is not enough parking. We have to purchase laundry cards that constantly break. The apartments themselves are full of silverfish and moths, and nothing is in working order. The amenities close early and open late. I could go on and on. With all the extra little fees, our rent jumps by over $100.00 per month. Totally unacceptable. I wouldn't be so irritated by all of this if rent wasn't so ridiculously high. I chose to rent here because I felt I would get good use of a heated pool (not) and clean jacuzzi (gross) after getting home from a crap day at work (9pm). I waste so much time looking for a parking space when I get home, that I barely get to enjoy any of this. I can't wait to move!
Don't live here. Just read all the reviews below. They pay to hide reviews too. So if you think the reviews you can actually read are bad, there are worse ones. I regret moving to this place every day!!
Let me begin by saying that we will NEVER live at Mariners Cove. Today, my husband and I got off work and arrived at Mariners at 5:40PM as they are open until 6PM (at least that is what their office hours say). We informed Christian that we were looking for a 1 bedroom. He then told us that he had already turned the lights off in the model but could quickly show us since they were almost closed. He never even asked our names and hurriedly took us to the model apt which was not even furnished. He made us feel like we'd completely inconvenienced him even though he was still on the clock. We literally were not there more than 5 minutes and he never took down any information to follow up with us. In addition to the HORRIBLE customer service, their fees are ridiculous. Charging for street parking is unacceptable let alone a $55 per month pet rent. That is the highest we have ever seen for a 30lb dog. We are very disappointed that a leasing agent like Christian is allowed to work with potential new tenants - we can't imagine anyone wanting to live in a community with awful customer service and carelessness.
This place is not worth the money. Way overpriced for how old and outdated the complex is. I lived here for seven months and I'm never going back. The office staff is terrible. There is so much disfunction and miscommunication between the staff it's hard to know what's the truth. First of all they brag about being a "smoke free community" this is not true. I constantly smelled cigarette smoke. My neighbors blared trap music and smoked weed pretty much 24 hours a day. A lot of the neighbors are sketchy. I'm pretty sure someone was selling drugs out of one of the apartments in my building. It's a gated community but every uber driver and their mother knows the code and the gates are left open during the day. There are cops called pretty much every weekend. Parking is a nightmare. It cost $10 a month just to park in the complex and $20 on top of that for a carport which they actually blocked off a few times for no apparent reason and with no notice. The laundry rooms are pretty gross and expensive. It's a LOUD area, right next to a freeway and tons of planes from the airport flying over head all the time. And when it rains trees fall down left and right. Just hope they don't fall on you! However, what I'm most concerned about is that I moved out over 6 WEEKS AGO and I STILL HAVEN'T RECEIVED MY SECURITY DEPOSIT BACK. You have to give 60 days notice here when you move out which I did. I waited and about 2 weeks before my move out date and I still hadn't heard anything from the office so I went in to check what the move out procedure was since every place is different. Anthony who works in the office said I could clean the apartment myself and I would only be charged for the things I didn't clean. Or I could pay $100 and have the apartment cleaned. So I spent an entire weekend cleaning the apartment when I moved out. It was spotless. Honestly it was cleaner than it was when I moved in. It certainly wasn't professionally cleaned before my move in, there was spaghetti sauce on the wall and spiders and silverfish in all the light fixtures. When I did my walk through for my move out the guy said it has to be professionally cleaned and that I'd be charged the $100 even though I spent soooooo much time cleaning because of what Anthony had told me before. I told him that Anthony said I could clean and I wouldn't be charged and the guy replied "I really wish they'd stop telling people that". So much mis-communication on their part cost me a lot of time and money. I'm guessing I'm not the first person this has happened to. On top of that they couldn't find the paper work for my move out walk through. The one he found was dated for like 2006. Clearly they are not very organized which isn't very reassuring considering the personal info they have on all the tenants. And I would almost guarantee they won't have it professionally cleaned. I emailed Maribel the office manager to give her a forwarding address for my security deposit and let her know about the move out cleaning issue...which is what the guy who did my move out told me to do. She replied saying she updated my address but that everyone has to get the apartment professionally cleaned at move out and that it was on the notice to vacate, which I never received. I emailed her back saying I never received a notice to vacate. I'd like to see where I signed something saying it was required for the apartment to be professionally cleaned! She never replied. Anyways about 3 weeks ago, (right around the 21 days they have to send you you're deposit back) I get a call saying they need a forwarding address. Clearly Maribel didn't update it, even though I have in writing that I sent her my address. And I have her reply stating she updated it. I've emailed her numerous times since then with no response. And I still haven't gotten my money back. This place will nickel and dime you for everything but when it's time to give you your money back don't expect it.
AWFUL!!!!! RUN!!!! DO NOT RENT HERE !!!!!! AWFULLLLLL!!!!!!!!!!! Absolutely do not have Derreck sign you up! He leaves stuff out and has no idea what he is talking about ! Hilarious ... we were taking care of a friends pet for a week and got charged for having a dog for three months... this is hilarious because our neighbors across the way had about 8 people living in a two bedroom... their worried about pet rent when there are 3 plus generations living next door in a 600 square foot apartment. The manager never returned my phone calls and blew me off for weeks. Lived there for three months and it was the worst place ever !!!!
Roaches are everywhere as soon as you move in because the whole place is infested with them. They are nice when you move in and then threaten to sew you any chance they can so that they can take your deposit towards the end of the lease. This place is full of empty units for a reason. And like a sales person there trying to make as much money off you as they can. I 100% regret moving here and you will too . If the sales staff don't get people to rent they don't get paid. Look at all the lawsuits this place has before you make a decision. We have lived in an unlivable cockroach infested apartment for too long everybody in our unit has them and they won't address this problem. We have made multiple attempts to contact the office, the only time they contact us if after we write a bad review on Yelp
Absolutely AWFUL and fraudulent business!! Do NOT trust this property with money for a deposit if you are trying to secure a rental there. My friend gave them (Warren, Maribel and Jennifer) a $500 deposit to hold a unit and they told him if his application did not clear, for whatever reason, he would receive the deposit back in his account within 5 business days. It has now been 9 business days and HE IS STILL WAITING after many calls and emails to management and supervisory personnel at Mariner's Cove Apartments. They continue to either ignore his emails and calls, or when he has gotten a response they have excuses (admitting, even, that they had not properly processed the request for a refund in the proper timing.) Interesting also to note that when he gave them the check for the deposit, the funds came out of his account that same day, and now when he wants it returned, he is having to BEG them to conduct themselves professionally and ethically. SHAMEFUL.
I am currently a resident and I can not be happier to move out in January. If your looking for a place to move into, do not suggest this place based on my experience. I have been living here for a year and it was mostly convenient for me to get to work. Here are some major issues yes they have plenty laundry rooms around the complex but only have one machine to add money on the card although when I first moved I was told they were going to install more, its inconvenient for residents that live at the back of the complex because the complex is fairly large. Also I had issues with spiders and a couple times I seen roaches, I keep a very clean apartment so this bothered me, I reported it to the front office but I never had anyone come and spray which is also a issues since you pay a monthly fee for pest control and I have never not once seen anyone around spraying. Before I moved in there I read a review saying that the management were con-artist and this is true. Not only do they make you pay 10.00 extra for parking if you come home after 7pm you are forced to park on the street or pay an extra 20.00 for assigned parking and since there is more 20.00 spots than the other you are forced to give them more money. You would think since you lived here you would would at least get one parking spot not here you pay for a spot that your probably will not have depending on your working hours and since I'm in the military my hours change. Also they will tow your car even if you live there and sure you get a discount but why should I have to worry about getting towed at a complex I pay rent for. I went outside late around 1am and I see this guy just running around with a flash light looking for cars to tow. They only come in the wee hours of the morning so they will be sure to have a least one person to tow and I'm sure mariners cove get a little cut out of the money residents pay to get their car back. The first time I got towed, I was towed twice by the way, I talked to the front office to talk to them, I asked why don't they give the tow company a list of plate numbers of the residents she explained that they don't give out personal information but I'm sure residents would rather have the tow company have their plate number instead of waking up to no car and paying 170.00 to get it out. I also asked what would I need to do if I lost my pass and the front office was closed she told me to park on the street. I was furious I'm like really that's really how you treat your residents. Also when I first moved in the residents beside me had a issued with mold which they had people come and clean but who is to say how many other apartments may have mold that has not been seen or reported. I am choosing to move because the prices are steady going up and the apartments are not worth what they are asking for, there is no parking and the management has no problem towing resident cars. Its obvious this place does not care about their residents but more concerned with how they can get more money out of the residents pockets and into theirs.
5 star reviews false
You couldn't pay me enough to say anything positive about Mariner's Cove Apartments! I left after living there 16 years, and watching it become a more and more unpleasant place to live. The third management company to buy the buildings, (The land is owned by the Federal Government.) is the worst yet. Not only are they extremely restrictive about any personalization of the outside of your apartment, they have gone so far as to throw away items that they didn't want on the ledges of the short walls around the patios. They want uniformity, conformity. They also do not want any low income people living there. Because the Federal Government owns the land, they must rent 10% of the apartments to such persons. I personally know of three people they forced to leave because those people were on Section 8 housing assistance. They are clever. What they do is to harrass these people until they give up and leave. They make it very un-pleasant for them to live there. The kinds of things they do are: Threatening to evict those people; being especially restrictive of what those people display outside their apartments, to the point of removing any of those items. I had two plants removed from the ledge around my patio, that isn't the worst of it. I'd planted a jade plant, the very same kind that is planted all over the complex, when I moved in, 16 years ago. I asked the management if it was ok, and was given guidelines for where to plant it. Because I planted it, it was dug up, chopped up, and thrown in the garbage. That was my last straw. There are many other things which were done in their attempts to make me leave. Such as sending me a 30 Day Notice to Pay Rent or Quit every month, even though management has known from the day I moved in that I get my Social Security check on the third of the month and can't pay my rent until then. The initial owners of the complex understood. Besides which, a person on Section 8 has until the 5th of every month to pay their rent. Section 8 pays 75% of the rent amount on the first of every month. A guaranteed rent! Two of the three low income people I know of that were harassed died from the constant harassment. Yes, they were harassed to death. The third person has visibly aged. I left before that could happen to me. I intend to enjoy the last years of my life. I will not sit still and be harassed to death. There's more. When I first moved in there was a gardening company with many gardeners who came every week and took beautiful care of the grounds. Now there are two gardeners who try to take care of the grounds, which are extensive. The complex has 500 units. The grounds used to be park like. That's why I wanted to live there. Now many of the trees have been cut down. Of those that remain, many have been mutilated by chopping off "dangerous" large branches. There also used to be 5 maintenance men. Now there are 3. It's to the point that those 5 men can't speak, even to say "Hello," because they are overworked. There's more. There is an ongoing presence of drug dealing. About five years back, there was even a "sting." Those drug dealers were caught and arrested. Others have taken their places. I know because I saw drug deals going down on my walks. Yes, I was frightened. That's not the only kind of crime. Many times Navy personnel who go on deployment come back to find that all their belongings have been taken by burglars. I personally witnessed one such attempted burglary. Those burglars were caught. A rare occurrence. The gated community is not true. The fence along the wetland preserve is ordinary chain link fence such as you might put around your yard. At the back of the complex on the side that borders the wetlands preserve, the fence has been broken down and homeless who camp in the preserve, just walk over it. When they do, they steal small items on patios, and inside apartments if the patio door's been left open. The fence that's at the front of the complex is often breached by people who don't want to walk to the pedestrian gates. The fence isn't very sturdy, and it's easy to kick out a slat. Those slats are replaced every few months. Which brings me to the gates. The gates are set so that three or four vehicles at a time can enter. All a person has to do is wait in line to get in. If they bother. The "gate code." All that needs to be punched in is 1,2,3,4, and the "secure" gate opens. Pedestrian gates are locked. That is except the one that has been welded shut. That was done because homeless were taping the gate so that it could be opened without a key. Then they found out that all they had to do was wait in line for a car to open the gate so that they could easily ride their bicycles in, carrying their bags of cans and bottles. That's enough for me for now. All I want is for you to not move there. Even if the management is nice to begin with, believe me, they won't stay that way.
I wish I could give zero stars. This is the worst place I have ever lived. I've had an ongoing mice issue for over 6 weeks, and the lack of communication, professional courtesy and responsiveness is beyond disappointing and frustrating. In fact, my complaints have escalated to their regional team who have yet to call or email me back as well. I highly advise folks against this community. Rent may seem reasonable but it causes major headaches later. To add, if you're a working professional with an 8-5, the complex staff is extremely unaccommodating. Can't wait to get out of this place!
Worst place ever!!! My place was broken into and they stole everything, when I reported to the office they were like "too bad". Not to mention the tires to my BMW were slashed and on 2 different occasions cops were doing a drug bust! Not safe for young women or families. Its a shame since it is a great location
Management has just changed hands and is absolutely awful. They will not help you if you have any issues and have no concerns about the quality of your experience at Mariners Cove. Paige, the new manager, has no idea what is going on and doesn't know how to run a business. She handles her problems like a child on the playground and has no idea how to deal with residents. She is known around the community as someone who is rude, immature, and unprofessional. They will take as much money as possible from you with no hesitation. The apartment themselves are mediocre. The gym is awful and appliances within the apartment are always breaking down. Listen to the reviews and ratings and find somewhere else to live. You will regret moving into these apartments.
Don't be fooled by the amenities, the fancy gates or the "leasing office" this place is a nightmare. They are the biggest bunch of fools I've ever seen doing a job 1 person could do. They don't communicate with each other and renting from them is a bit of a cluster-fuck. There are cockroaches all over this "wonderful community." They are rude and inconsiderate and so is the staff here. Try elsewhere before it's too late. They are rubbish and overpriced. Bad vibes coming from management.
Where can I start on the bad things that happened to me at Mariners Cove. 1. Within 2 months of living there I had the back end of my car spray painted along with 5-6 other cars that had a big pink spray paint mark on them. 2. I also had my right mirror hit off by someone joyriding with a baseball bat while my car was parked there. 3. I had 3 leaks in the apartment over the course of a year which were handled poorly. There was mold left in the apartment due to the leaks but nothing was ever done. 4. I had to move out of the apartments a month early because I am moving overseas to China. Usually in my experience an apartment or rental property would give someone like me a break. I pay full rent on time every month with no complaints or any problems. I explained to the manager my situation and she said that I would have to pay the full rent despite not being there because of the contract. I totally understand the contract and what it stands for but as I am moving overseas I was hoping they would be nice enough to cut me a little slack. No such luck. 5. At the end of my stay there (2-3 months) I went in and told the apartment manager about all the all the cockroaches in my apartment. Her response was " oh just run the dishwasher and the garbage disposal a little more" Lady I'm a single guy I eat out every night and have no reason to run that stuff nor do create trash that sits in the disposal that would attract bugs. Your apartments need to be sprayed. 6. Pools and Jacuzzis are disgusting. Too many kids with poor hygiene. Good luck getting last months rent from me Mariners Cove.
The staff here showed me a new level of being dumb. Let me tell you, if you have to lease here, DO NOT GO TO SARA, the girl is very unprofessional and definitely not the sharpest, I am not sure how she was hired, I know 5 year old children who are much brighter than her. You should see the email correspondence between us, it is unreal, she cant even put a complete sentence together. If you then have a problem, which you will, she will refer you to her bosses Melinda or Maybel or who knows (some other useless bodies in their leasing office). These people love wasting time and running you through circles. If you are looking to rent in the area go to Loma Palisades, or another complex in the area, these people at Mariners Cove/Aimco arent worth your time and stress.
My apartment is currently flooding and the office is not open yet. The complex website has NO emergency phone number listed, so my apartment continues to flood as I am waiting for the damn office to open. So unprofessional.
I cannot wait to move out. I have no idea where the even remotely positive reviews are coming from. The pool? That's about the only positive thing about this place. The rent is WAY too high for this place. Then, on top of that they add all kinds of additions like paying for uncovered parking. Really? I think they would charge you for keys if they could get away with it. The buildings are old. The entire complex is relatively ghetto (things are stolen off first floor patios all the time) as they one of the few apartment complexes to offer low-income housing. The dog area has 3/4 sand in it, which is not maintained at all and has crap everywhere and with that... comes parasites and bugs. My dogs have gotten fleas from the dog area twice now, so I just stopped going over there. Just... keep looking at the other reviews. Then, just keep looking.
Absolutely AWFUL and fraudulent business!! Do NOT trust this property with money for a deposit if you are trying to secure a rental there. My friend gave them (Warren, Maribel and Jennifer) a $500 deposit to hold a unit and they told him if his application did not clear, for whatever reason, he would receive the deposit back in his account within 5 business days. It has now been 9 business days and HE IS STILL WAITING after many calls and emails to management and supervisory personnel at Mariner's Cove Apartments. They continue to either ignore his emails and calls, or when he has gotten a response they have excuses (admitting, even, that they had not properly processed the request for a refund in the proper timing.) Interesting also to note that when he gave them the check for the deposit, the funds came out of his account that same day, and now when he wants it returned, he is having to BEG them to conduct themselves professionally and ethically. SHAMEFUL.
Do not rent from this complex. Rooms and property are fine. They have a private tow company come and tow residents and residents guests on a nightly basis. They even have a flat rate for residents. They tow you from areas that are marked as public parking. If you are okay adding $200 every night to your rent for tows, then go ahead and rent. Otherwise, stay away. This place should be zero stars. It is a scam and awful maintenance and management. RUN
CRIME CRIME CRIME!!! DO NOT LIVE HERE!!! I have lived in Mariners Cove for a year and a half. I am in the process of looking for something buy or I would move out immediately. It is covered in Section 8 people that sit in their houses all day, smoke weed and steal your stuff from each apartment. I have had my bike, 3 amazon packages, my car registration and parking pass stolen all within a year. I have never experienced such theft in my life. As a single woman, living on her own this is a serious problem. I do not feel comfortable in my own home. I always have to park far away from my apartment because there is never any parking. And who wants to pay an additional $30 a month for a car port? Parking has always been included in every apartment complex I have lived in. I have written emails, made phone calls and dropped by to let them know what a problem I have been having and they have said nothing but, "we are working on it." How? Because I have had so many things stolen. Even when I said I had my visitor parking pass stolen they were going to charge me $50 to replace it. All because they cannot keep their theft problem under control. You would think with the high rent they could afford a 24 hour security service. Also, the laundry rooms are always broken and work poorly. STAY AWAY!! I cannot wait to move out once my lease is up.
I finally left this place! Maintenance scheduled me for a pre-move out inspection 3 times. I was stood up all three times. Not a call, note or smoke signal to let me know they couldn't make it. Truly unprofessional. When my move out date finally came, nobody showed up to do the final inspection. Shocker... I took a detailed video of the apartment upon move-out so I look forward to see what they have to say about my deposit. More to follow.
DO NOT MOVE HERE management is so sketch and we got completely screwed out of our deposit when we left the apt in mint condition. Called aimco the main office to make a formal complaint but the management at mariners left no paper trail of us paying the full deposit... Maintenance men are creepy as well as security at night... there are a bunch of addicts that live on sight and some lady literally tried to hang herself in front of our apt outside on a tree. Hot tub is always broken, our bathtub was always clogging and they would shut off water randomly all the time, washer & dryers half worked and didn't work. Pretty expensive for the actual worth of the unit.
I moved in blindly after Living in my own home for 30 years. I was relocated back to San Diego found them on a rental sight. When I arrived I was in shock! The arm pit of San Diego that is full of Black Mold, invested with bugs, and dendrites. Not to mention the management is incompetent uneducated in the field of rental real estate management. I switched apartments as a regular renter living in the section 8 government section. I would have better living. I paid way to much for way to long 2250 for unkempt grounds, and unkempt housing. After requesting maintenance daily for everything from un safe heater that has started fires through the complex to Black mold causing me to become very sick. They refused to repair major water problems, maintain the property. They can not even get a decent Manger to stay. We finally had one. But, the company refused to go with her recommendations. And hire a incompetent sales clerk with no training to replace her. Whom assume she is Queen of Mariners Cove Maribelle! She use staff to be her personal slaves carry in her groceries etc. When she came into the picture it went from bad to horrible. I was rob Aug 17 2012. Jump by a meth head neighbor January 23, 2013 at 845 am taking my dog to the vet.Had my personal information stolen from the main office which the reluctantly did not inform any of the tenants. Suffered major medical problems from the ex-poser to Black Mold. Had a home inspection done to show them what needed to be repaired. Which the proper manager was address. But When Queen of Getto started I showed her what the problems where. NOTHING I MEAN NOTHING WAS REPAIRED. I had pictures, test from mold air test done, thermo imaging done. They did nothing to correct the problem! Refuse to let me out of the lease.I stopped paying rent on May first 2014 ! When they would refuse to repair or fix any of the problems after 3 years of paying rent religiously. I went to court 17 days later showed there attorney the inspection report. She said you don't have to pay a dime, when do you want to leave. I said July first I had a deposit on a new apartment. She said if they want a money awarded they can take me back to court. No monies where award I agreed to leave the crap whole with wings on. But, The Queen Bee Of the Worse Place to Live in Coastal San Diego. Illegally reported false information on my credit report above and beyond. Not only did they keep my deposit she report a 10,000 debt to credit agency. Pretty funny I guess she doesn't realize wrongful reporting is against the law. But, I have a 250,000 suit against them now for personal injury. Beware of your health Mariners cove residents. And, watch your credit report. This is a perfect example of hiring uneducated personal to do a professional job. Wonder what what job she'll be qualified for next.(Burger King! Any one interested in the Class Action Suit please contact me. Beside the personal suit. I have been contacted by several current residents, and past residents on there past, and current problems. Aimco has had several Class action law suits against them for poor maintain properties. Now they have one more. Keep San Diego Clean of Slum Landlords, and Unqualified Property Management. PS CAROL the lady that is responding to all these post is not even a Mariners Cove Employee She is a Section 8 representative that works at the sight but only for Section 8 housing!
Do NOT move here. I had to hunt down the leasing manager by phone to get any kind of documentation / confirmation that I was secured a spot after they took my security deposit. For a second I even thought I might have gotten scammed. When move in time came, I hauled my stuff from across the country and days before move in I was told that the old tenants just decided to stay in their unit and I had nowhere to live until they decided to move out. I had to stay in a hotel and pay last minute storage fees until Mariner's Cove allowed me in. I made the ask for a discount in rent and the sentiment was "too bad, nothing we can do." I get that things happen but was taken aback by the lack of empathy. Once I moved in the place was alright. Old building but usually clean enough. Once move out time came I knew Mariner's Cove would be back for another low ball. They charged nearly $400 for a full re-paint of the place (no damage beyond typical 1-year use). Also you need a 60 days notice to move out and I believe I gave them 57 days. While I acknowledge I was late, I told them it was a little hypocritical to charge $200 when they left me homeless for a few days a year prior. They did not respond to this message after 4 working days, but I know their Google chat bot will reply quickly here to try to "resolve the concern." Don't let the low security deposit fool you, chances are you wont get it back. There are so many places to live in SD. Pay a little bit more for the piece of mind to not have to deal with this.
Such a bummer that I have to write a poor review for this community because I had high hopes when I moved in. If you want to live somewhere that cares about the livelihood of your family and will do at least the bare minimum to care for you as a tenant- then this is NOT a good community for you. They won't even do the bare minimum. Their leasing office was a mess when I moved in (2 years ago), was a mess when they changed managers (she was super disrespectful) and now the old manager is back and still not doing a very good job of even responding to tenant concerns at the very least. I have had a very SERIOUS situation with our neighbors, to the point that I have had to contact the leasing office more than 5 times and cops multiple times. They have some sort of drug, partying, violence and abuse issue going on. It took me about 5 emails to the managers, walking in to the leasing office 3 times and emails to the AIMCO regional office for them to even address the issue and all I got was lies and false information about "inspections". My toddler is drastically affected in his every day by this and they can care less about helping us resolve the situation. I have even gone in there begging they help us. We've asked that they waive our lease break fee so we can get ourselves out of this situation and they aren't willing to help with that either. I do NOT recommend giving this terrible community your hard earned money. To top it off, in the past few months we've also had the same issues the girl below mentioned: -Mold all over my shoes and clothes and they said they can't identify there is an issue. -My friend's car got towed when the NEW parking policies were never announced to us. $600 dollars later since it was on a weeknight!
Not worth the money. They added 100 extra dollars to the rent with no warning due to the recent tree trimming
This place is miserable. Have issues with spiders and mold. We tried to get out of our apartment because we believe it's an unsafe living environment and for that to happen, they're forcing us to pay $8,000 (4 months rent). I'm actually very disappointed because it's not like you're dealing with someone breaking an average lease... you're dealing with someone's mental state. I highly recommend not living here.
So far my husband and I have loved living in this apartment complex. The area is convenient, I live right by my job, and the beach is only a few miles away. The neighbors are also very friendly and the staff keeps this place clean and running smoothly. They're pet friendly too! Only two complaints I have are parking (I have a carport at least) and the fact that living in the lower apartment whenever the leaf blower comes around they blow leaves all into our patio, it's very annoying when I constantly try to keep it clean and leaves and dust just keep getting blown into our patio. Update: this community was at first a dream, we decided to stay here because it was affordable rent in a nice area. Soon after fast forward to when we move out these people are basically making up charges for everything. The whole time we lived in this community we had to use an employee access code to enter our apartment because we never received a smart hub to set up our passcodes. We contacted management twice about it and we never received any help from them so we let it go and continued using the employee passcode. After our move out we're accused of taking a smart hub we never received in the first place while renting there and they deduct $200 from our security deposit. During our last few months there our stove had a heat damage crack which we were told we wouldn't have to pay for most likely because it was heat damage. The new community manager was never in contact with us regarding this issue and they never replaced the stove for the remainder of the time we lived there causing us to minimize the use of our stove because we couldn't even cook on it so it wouldn't worsen the crack. We weren't there for the final inspection and we're being billed for many things including the stove, they took our whole security deposit and are charging us $100+ even more after taking away the whole deposit. Once your lease is coming to an end they ignore you and offer you terrible service. Avoid the future headaches and stray far away from this place that has terrible communication with its residents. They also have popcorn ceiling and if you live on the bottom floor, expect a lot of white dust everyday all over your furniture and clothing.
I have lived here for over 4 years.And I had a flooding of my apartment with things ruined that they did not reimburse me.For the flood was a problem of faulty pipes on their part. Now, for the last month of March 2024 I have a mouse infestation. I have caught over 30 Mice in my apartment without help from the management team. And they still have not closed the hole where the mice are getting in under my dishwasher. It is now Easter Sunday. I was supposed to have Easter at my apartment and woke up to find 2 mice in a trap this morning.marabell the manger is no help I wouldn't move here
Talk about a shit hole. They always come in to your apartment without any notice. The trash is always overflowing. The gym equipment is not even working but yes let's raise the rent when the lease renewal comes up. Honestly you should be lowering the rent to get people to stay in the shit hole.
Super expensive apartments first of all. Old property, Planes flying over you every 5 mins, Loud noisy environment, lots of robberies, my electric bike got stolen from outside my patio, my friends car was towed from outside my apartment, paid $400 AND horrible management. When you offer the right money they treat you all nice and well until you see those hidden charges. Just my moving out process has been a nightmare to deal with them. They illegally charged 3 days of the month AND charging me late fees for not paying my 3 day rent on time, i never got notified for those charges until the final deposit request, instead of returning my money they are charging for all the small stuff. We cleaned the apartment and left it in a tip top shape, they still charged us for "professional cleaning". This is a classic catch 22 situation and i got locked out of my own apartment the second day, could not even access my left over items. They are running a mafia at this place. Do yourself a favor, Please look somewhere else.
I am really upset with the leasing office staff at Mariner's Cove Apartments. Even though this complex looks like a nice place to live, after my experience with these people (two staff members in particular), I'm thinking twice. Being disabled with mental illness, I was there to submit my application for low-income/Section-8 housing. They were nothing but rude and treated me like I didn't deserve a moment of their time. A man in the office told me he didn't deal with the low-income/Section-8 applicants and told me to visit the office adjacent to the front door and the lady there would help me. She wasn't in her office and, in fact, was across the way in the managers office for a meeting. I stood and waited quietly in the lobby, where he could clearly see me, for about 40 minutes and he did nothing - didn't even lift a finger. He knew she wasn't in her office as he walked buy me and her office several times to the copy machine. He could've just taken my completed application and placed it on her chair in her office, but didn't do that. Not a team player, I guess. The lady finally came out of the manager's office to tell me she was in a meeting, quickly turned around without taking my application, and walked back into the office where the meeting was taking place. She told me, the guy would help me submit my application. When I turned to him, he refused and reiterated that that was not his area. In tears, I finally went into her office and left my application on her chair my self! I have NEVER felt more humiliated, disrespected and made to feel like nothing, then with my experience here. These two staff members need to be fired!!! These people have no compassion or customer service skills what-so-ever and are definitely not team players!
Have had health issues over the past month to then find we had mold in our closet due to a leak in our closet. After notifying them, we then came home to our belongings tossed in our bedroom without any consent. They then told us they would put all our belongings back and they never answered my calls or emails. After sleeping in the living room for two nights, we finally decided to do everything ourselves. The mold, spiders, LITTLE TO NO communication with this complex is horrible. Do not live here.
Do not move here, especially if you are a college student. They do not care about you and that will become very apparent the minute you move out. All you are is a dollar sign to them. They'll make the place sound dreamy to live in when you're looking, but moving out is a nightmare and it is not worth it. They'll charge you a heinous amount of money that comes out of your deposit for cleaning and paint damages that don't exist (normal wear and tear). This has not only been my personal experience, but the experience of others that I know that have lived there. It doesn't matter if you leave the place in mint condition, they'll charge you as if you trashed the place. The management also becomes unfriendly and unwelcoming as soon as you move in and they don't have to put on the show for you anymore. They also charge a lot just to park your car and always have some large section of parking blocked due to whatever maintenance is going on that day. Seriously, go live anywhere else.
Several issues with how quick the office is at responding. They now have each spot assigned, like every spot is paid for and bought from panic from this new parking system they started. I've talked to several people and they all hate it! The company that owns these apartments are just sucking up every dollar possible. They are making like 12 guest spots for 35 building (6-8 units a building)
This place isnt run by professional management
I moved in here exactly one month ago and as of this morning we are looking for a new place. Although it looks decent from the outside, you will quickly discover that the tenants here constantly attract the San Diego PD (we have drove in to see a trio of police cars near our unit a total of FIVE TIMES in one month). There are loud tenants late at night, a constant smell of cigarettes, and insufficient guest parking. They are a pet-friendly community, which means that you may have to shoe off cats from your car every morning before you leave to work or school. Parking is another issue, since many tenants have friends that seem to ignore their restriction to "GUEST PARKING" and will park in your spots. My roommate and I have also on numerous occasions have tenants park in our RESERVED spots that we are being charged an extra $20/mo for. The only remedy is to leave a note on the car (which then makes it awkward if the vehicle belongs to a neighbor) or tow. Again, another charge for something that we are not getting value out of. If that were not enough, there were an abundance of problems upon move-in. Our carpets were not cleaned, and after they were initially cleaned, had to be re-done the next week. The bathroom power outlets were not working; one of the burners on the oven does not heat; we were without hot water for 2 hours one morning (with no explanation or apology), and WORST of all, the security gates surrounding the community have been WIDE OPEN for over 30 days. The leasing office has yet to fix the problem, despite sending out emails saying that they will be doing so. I'm sure there are worse apartment communities out there, but for the price we are paying, this is NOT WORTH IT. Please do yourself a favor and look elsewhere, and avoid having to break a lease and move out. Staff is courteous but essentially unhelpful, as the first agent we spoke with, Nalee was completely incompetent, and Jocelyn, who is nice enough, will speak to you in a way to get you off the phone or out of her office as quickly as possible. The only helpful rep. in the office is Julia. DON'T LET THE NICE LEASING OFFICE FOOL YOU - AVOID MARINER'S COVE!!!
I've spent two years here and it's been pretty good. Now they are forcing people to pay more to park...complete ripoff! I just got home at 6 on Sunday and there is NO WHERE for me to park -- unless I fork over additional cash for the now "premium" spots. As a result, there's no parking for me and absolutely no guest parking available either. NOT the terms of my original lease, so I'm going to look into breaking it. There is no longer safe and adequate parking here. Tenants are being forced to pay $30 a month to park at Mariner's Cove -- like our rent isn't high enough! Horrible.
THE WORST place to move to! I want to give less then zero stars! don't be fooled by their beautiful website and promises to be a "community"! the management company is a Joke, they don't care at all about your needs when things happen. Cheap painting, bad toilet, old stuff. I can't wait for my contract to expire so I can move out!!!!! they breach the contract and there is nothing you can do if you can't afford a lawyer... The unit under me caught serious fire and I have all their burnt furniture laying on the grass by my door and window for a MONTH now!!!! toxic waste sitting here and they don't even bother to write an email to explain what's going o or what's the plan to remove all that so we don't breathe this contaminated air. And they advertise themselves as a "proud smoke-free community " Total lack of consideration and respect once you're locked in a contract. Horrible! Worst place to live DON'T MOVE here!
BEWARE Horrible property management and I mean The Worst I have ever experience especially for a decent complex such as this. I've never watched someone get mistreated in such an unprofessional/uncaring way from a complex manager before in my life. Had to move my girlfriend out a little bit ago after seeing how sketchy and concerning the property was beginning to shape up. As a current multi family property owner/investor I would highly suggest in looking elsewhere to live and even tried to contact the owners to let them know they should reconsider new management.
I've lived here three years, and this place is terrible. It's very expensive for what you get. Yes, the pools, dog park, playgrounds, and landscaping are nice. But, there are several issues with management. First of all they are not helpful at all and have very negative attitudes toward tennants. They also keep increasing fees for laundry, parking, etc. The laundry facilities are always broken and dirty and the service people never come when called. I am currently waiting for someone to look at termite damage; the second time I've called and no one showed up for either appointment. There are also plants growing in the gutters. There are also problems with other tennents; i.e. drug problems at the pools at night. Also, neighborhood kids make out, etc in shared public areas and there are homeless in the dumpsters. There is security, but they only write parking notices and dog pooping fees.
If I could give zero stars I would. Paige, the new manager, is impossible to get ahold of and could not be more unprofessional. If you look at reviews many people have had problems with management. The automated responses you get on here will never be resolved. Only combed over with an inconsiderate and placid response from management or someone else who has no idea what they're doing.
We paid rent, deposit. We moved from Boston and we found this place 1 month ago. We forward our all mails, changed address. Insurance new license etc. We signed lease and before 6 days left for move in, they send us this email. They want us to wait end of September which is its happened second time. Now we dont have place to go and we have to figure out in 6 days. This people are scammer and DO NOT MOVE THERE.
If I could give this place zero stars I would. I lived here last year but just recently made a yelp. Let me tell you a little story about my experience at mariners cove. I was so excited moving into them! So close to the beach and they seamed clean and safe! WRONG! There is dog crap everywhere, the staff is extremely rude. They moved us into the wrong apartment and told us in order to get the one we originally applied for we would have to pay a huge fee. Our refrigerator had a leak for two weeks before anyone came to help. There were countless of things wrong when we moved into the apartment that took WEEKS to fix. Oh and did I mention we had a spider infestation that no one would do anything about?! The moment I saw a spider crawling on the face of my TWO WEEK OLD NEWBORN we broke our lease. Mariners cove also has a flea infestation. My dog has never, and I mean never had fleas. And after moving here she got them so bad we had to give her shots for them. Parking is a nightmare. The spaces are TINY. Being 9 months pregnant and falling down because there's only a few inches to get into your car isn't fun. Not to mention there were signs up telling us to not leave anything on the patio, because people were stealing things. This place looks nice, but it's deceiving. I'm now living with my mother in law because not even that is worse than those apartments. Please please take my advise!
This place is a dump. If you want to live in an extremely cheap complex and pay an outrageous amount of money, welcome home.
If you love dealing with cockroaches on a regular basis, shitting parking at all times, dog shit everywhere, and unhelpful, and completely incompetent office staff, go ahead and sign a lease here. Signing a lease at this joke of a place was the worst mistake I've made in a while. We decided to give it a shot contrary to all of what we read on Yelp. I PROMISE YOU EVERYTHING YOU READ HERE IS TRUE. Everything seemed fine until we signed our lease, after that it seemed like we weren't a priority to staff. We had the intention of getting an 8 month lease to give us the option to leave if we decided we didn't like it. After 8 months we decided we HATED IT and went to give notice. Come to find out, they gave us a 15 month lease and said there was no way to break the lease. THEY TRAPPED US. All 3 of us living there, spoke to the agent TOGETHER and we're all of the understanding that we had an 8 month lease. The agent VERBALLY CONFIRMED our lease agreement then changed it after we left to ensure they had 7 more months rent. TOTAL SCAMMERS. They'll nickel and dime you and every chance they get. Speaking of which, our deposit we payed at move in is now almost half the amount we actually payed according to the office. I'll be hiring an attorney and pursuing legal action. Even more disgusting, a week after we moved in, we noticed cockroaches. The staff had hidden glue traps all over to hide the INFESTATION until were settled in and it was too late. We had to have our apartment sprayed every week if we wanted to keep bugs out of our home. (In order to spray, you have to remove everything from your kitchen shelves, bathroom cabinets, and cover all your belongings or you'll have pesticides all over your things..) needless to say, it was a HUGE hassle. Furthermore, when we asked to have our place sprayed the company either never showed up, or came way before or after the 5 HOUR WINDOW they ask you wait for them. If you look at recent videos of this place, it truly shows the severity of the cockroach infestation. Parking is a joke. They pass out more parking passes then there are actually places to park, so finding parking after 6 pm is almost impossible. The only other option paying 30$ for a cover parking spot. The pools and jacuzzi's are always disgusting... Gym equiptment is trashed and hardly works. And the dog park is again, INFESTED with fleas. There's dog shit everywhere. (I know it's dog owners responsibility to keep up with their dogs, but if that isn't done staff should look after the grounds) The apartments themselves are beat. Wood rotting through the apartments. Dilapidated kitchen counters and kitchen appliances. We've had to hand was all of our dishes because of the disgusting and hardly working dishwasher. Garbage disposal doesn't work and leaks water below our sink, which is rotting and molding. We asked maintenance to fix both issues but nothing has happened. Keep in mind, I have nothing to gain from this post. I just hope I can save whoever is reading this the wasted time we had to endure while at this place. PLEASE DO YOURSELF A FAVOR AND AVOID THIS HELL HOLE AT ALL COSTS.
Definitely listen to the other reviews. Warren is the man but aside from that, this place is a no go. We have lived here less than three months and there has been toilet, sink, sliding doors and patio light issues. The parrots are loud and annoying for an hour in the morning and at dusk. A drug dealer with a backpack full of marijuana was caught just outside my front door. He's selling pot at the kids park and by the pool. My motorcycle was stolen 20 feet from my front door in a well lit assigned parking spot between 9-10pm. It is not safe. We have heard about all the break-ins and hope it doesn't happen to us. It looks nice but there is some shady stuff going on here.
This place was once so great and fun to live in, now it's basically a fenced in monster. They tow resident's cars and don't notify the owners. Security drivers stalk the parking lots with a tow truck at night, while residents are SLEEPING. No maintenance of buildings and having to pay for covered parking is putting the people who can afford it on high. To even ask someone in section 8 for the very reason they can't make rent, and expect them to pay 20 extra dollars for parking is ridiculous. Don't move here unless you can utterly and completely live by such strict standards. They only care about bringing in new residents and not even their current ones. The location is all it has going for it.
This place sucks. The management is so unorganized and very messy. They are doing a lot of construction right now to try and clean up the place because of all the complaining (which it's looking worse). We have to now move our car really far out of the way for a week. On Friday they didn't tell us to move the cars and so they worked on the roads. I came outside to get in my car to leave for work and my car that I just got washed had sooo much dust on it I couldn't even see on the windows. I went to the office on my way out and asked what chemicals were on my car, will it remove the paint or? And they said it was just sand, they were sandblasting the ground, my car should be ok. So then I had to get it washed again with my own money and the little sand particulars SCRATCHED my car!
Moved here in June. Pros: swimming pools, gym, big bathroom, nice enough apartment. Cons: the plate is GHETTO. I can no longer have packages delivered here because I have gotten 3 stolen. 2 mountain bikes were stolen. There is obvious drug dealing going on and sketchy people hanging out in the laundry room and in the middle of the road. My apartment is way in the back and one time I saw like 6 punks in a van smoking a bong. Others smoking pot on park benches in bright daylight. it's pricy at $1500 for a 2 bedroom. My neighbors are weird and there's this cat that is ALWAYS outside my door and smells bad and I'm allergic to cats. Don't be fooled, everyone else is correct it seems nice at first but is just ghetto in disguise. The best thing about it is the location- close to freeway, OB, and sports arena area. Edit: I had been nice and given it 2 stars for the location. But according to the new manager, I can no longer have my 2 longboards on MY upstairs patio because they "can be seen from the street". Besides the fact that my apartment is in the way back and you actually can't see the balcony from the street at all, this is just stupid. When I asked to see where it said this in the lease agreement she pointed to the section about "common areas", but it clearly says common areas are areas that can be used by everyone. So not my balcony. I have a feeling that she is all talk and no action since many others are in "violation" of this ridiculous policy. When I singed the lease, the agent even told me about how great it would be to store surfboards on the balcony. Regardless, I'm sure they will be oh so happy to lose a $1600/month customer when our lease is up.
Do. Not. Rent. Here. The community itself is really pretty but damn it is SO MISMANAGED.. Paige and Achilles have no clue what they are doing and never call you back or follow through with what they say they will do. Parking is a nightmare and even though I paid the fee I still have to park nearly a mile away if I come home past 830.. I've tried to call security but it's not listed on their website, my lease, in any emails they've sent me, and the maintenance hotline doesn't even have it. The paint on my walls is so tacky that my glasses have literally broken when trying to take stuff off the shelves. I had to peel my clothes off of the wall because they got stuck! There are so many other places to rent. Do yourself a favor and rent elsewhere. The grass is nice and so are the trees but I'd rather pay $100 more to rent an actual house closer to the beach with way less of a headache than this place.
This is the worse place i have ever lived in, it looks nice at first glance but the parking issues laundry problems and the host of other issues listed by everyone else speeks for its self. I called the customer relations number and got the run around on the issues I DO NOT RECOMMEND MOVING HERE when my lease is up im gone. I"m tempted to break my lease and move.
For one I have learned to rely on yelp reviews, Starting I would give everyone the benefit of the doubt on this site.If I WOULD HAVE READ THEE REVIEWS ON THIS PLACE I WOULD HAVE NEVER MOVED IN.Yes, the move in deal is wonderful. The prices for water/trash/sewge that they do not inform you on a diffferent story its atleast an additional 350. Also, lets play into par that they allow ANIMALS as a vet tech that is why I supported this place. Yes san diego is full of fleas and i know theyre everywhere but this place is infested.I have a kitten who is indoor and we have a serious problem as well as my neighbors.They will con you into water/sewage/trash that you will never know thee expense and dont get me started on parking.They con you into every buck and love section 8 which I have nothing against but they thrive on it.
I want to thank everyone for their reviews of these apartments. I was very close to signing a year lease with these guys and now that I really know what goes on here, I was able to run away before paying money. It's a bummer, the amenities sounded great but that is probably where they net everyone in. Again, thank you everyone! You saved me from a potential nightmare.
I moved into Mariners Cove in the middle of June. When I viewed some of the units, Anthony informed me that 7C - the one I intended to rent - had a $500 discount off the first full month's rent in July. I called four separate times and was even told "not to worry about it" by Anthony. That management would "take care of me" and apply the discount to my rent as had been agreed to. I followed up several times and each time I was put on hold or told I'd receive a call back. This has never happened and now my account is showing as late, including a $100 late fee. I thought I had fallen through the cracks or maybe the management team is busy - until I saw the same type of shady dealings in a couple of reviews on Yelp. Below is the contents of the email I just received: -------------------------------- Hello, This is just a quick notice to follow up on the demand that was delivered to you. On 7/11/17 we will have to begin the legal process which will incur additional fees to your account and begin the eviction process. Please make your payment in full today to avoid those additional fees and bring your account current. You can reach us at 866.286.0875 if you have any questions. Thank you, have a great day! Vanessa Community Rent Team Community Support Team Desk: 866.286.0875 Fax Line: 720.493.6590 Our Mission: To consistently provide quality apartment homes in a respectful environment delivered by a team of people who care. ------------------------------------ I have reported this apartment complex to the FTC and the California Attorney General's office for committing fraud. I believe they are intentionally "stealing" this money from tenants and using the threat of eviction as a way to continue stealing. I have never been so disappointed. I wish I had read the rest of the reviews here to see what kind of shady people I was dealing with before I signed anything.
Community Team