Mariner's Cove Apartments

Mariner's Cove Apartments Reviews


Mariner's Cove Apartments located in 4392 W Point Loma Blvd , San Diego, California 92107, United States there are many issues and complaints with this community/location, scroll down to the reviews section to see the true reviews for this location

1.3195
Contact Information for Mariner's Cove Apartments
4392 W Point Loma Blvd , San Diego, California 92107, United States
Phone Number
Website URL
www.marinerscoveapartmenthomes.com
Year Built
1984
Total Units
500
Location
Detailed Information for Mariner's Cove Apartments

Here is 20 reasons why you SHOULD NOT! consider moving into Mariner’s Cove Apartments:

  1. Unsafe Neighborhood: Proximity to drug dealers and frequent police activity create an unsafe living environment.
  2. Poor Customer Service: Rude office staff with a history of losing rent checks and unapologetically issuing eviction notices.
  3. Misleading Amenities: Promised amenities like pools and parks are poorly maintained, dirty, or often in disrepair.
  4. Deceptive Leasing Practices: The difference between shown model apartments and actual units leads to unmet expectations.
  5. Ineffective Pest Control: Infestations of spiders, ants, and possibly more, with inadequate management response.
  6. Unreliable Maintenance: Slow response to maintenance requests, including serious issues like leaks and mold.
  7. Parking Nightmares: Insufficient parking, leading to tenants parking far from apartments in an unsafe area.
  8. Additional Hidden Fees: Extra charges for basic necessities, like parking, not disclosed upfront.
  9. Poor Security Measures: Gated community with ineffective security, leading to frequent unauthorized access.
  10. Noise Pollution: Constant noise from neighbors, construction, and outdoor activities disrupts peace.
  11. Privacy Violations: Instances of staff entering apartments without proper notice or consent.
  12. Unfair Lease Terms: Lease terms and policies not clearly communicated or unfairly altered post-signing.
  13. Lack of Transparency: Failure to properly communicate and address issues such as rent payment and apartment readiness.
  14. Property Mismanagement: Evidence of poor overall management leading to deteriorating living conditions.
  15. Health and Safety Concerns: Exposure to potentially hazardous conditions like mold and water damage without adequate resolution.
  16. Unjust Financial Practices: Issues with security deposit returns and unfair financial burdens placed on tenants.
  17. Trash and Maintenance Issues: Overflowing garbage and neglected maintenance contributing to unclean and unsafe premises.
  18. Restrictive Policies: Overly strict or inconsistently enforced community rules diminish quality of life.
  19. Inadequate Facilities: Misrepresentation of facility quality and accessibility, including malfunctioning gym equipment.
  20. Disregard for Tenant Rights: Management’s lack of response and disregard for tenant complaints and rights.
Reported Hazards for Mariner's Cove Apartments
Bed Bug
Dog Poop
Mice
Roaches
Urine
Mold
Termites
External Links for Mariner's Cove Apartments
Our website exposes the deceptive practices of AIR Communities. We link to external reviews on Google Reviews, Yelp, etc. but caution against trusting 5-star ratings. Many are the result of incentives for positive feedback, not genuine tenant experiences. We advise focusing on reviews of 3 stars or below for a real picture of these properties. Beware of manipulated ratings and seek the truth in the more critical, honest feedback

Reviews for Mariner's Cove Apartments
Review Rating
1.3195
5 stars
0%
4 stars
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3 stars
10%
2 stars
11%
1 star
79%

Your Voice Matters! If you’ve faced challenges with your living conditions on Mariner’s Cove Apartments, from maintenance issues like mold, leaks, or pest problems to any other concerns, we encourage you to share your story. Your honest reviews not only help others make informed decisions but also shine a light on the need for better management and living standards. Let’s work together to make the community safer and more accountable.

Showing 1 - 100 of 195
1.0
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If I could give this place zero stars I would. I lived here last year but just recently made a yelp. Let me tell you a little story about my experience at mariners cove. I was so excited moving into them! So close to the beach and they seamed clean and safe! WRONG! There is dog crap everywhere, the staff is extremely rude. They moved us into the wrong apartment and told us in order to get the one we originally applied for we would have to pay a huge fee. Our refrigerator had a leak for two weeks before anyone came to help. There were countless of things wrong when we moved into the apartment that took WEEKS to fix. Oh and did I mention we had a spider infestation that no one would do anything about?! The moment I saw a spider crawling on the face of my TWO WEEK OLD NEWBORN we broke our lease. Mariners cove also has a flea infestation. My dog has never, and I mean never had fleas. And after moving here she got them so bad we had to give her shots for them. Parking is a nightmare. The spaces are TINY. Being 9 months pregnant and falling down because there's only a few inches to get into your car isn't fun. Not to mention there were signs up telling us to not leave anything on the patio, because people were stealing things. This place looks nice, but it's deceiving. I'm now living with my mother in law because not even that is worse than those apartments. Please please take my advise!
1.0
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NOT A GOOD DEAL. The apartment I rented was decent but WAY overly priced. Parking in the complex is supposed to be for residents however on multiple occasions I had to park BLOCKS AWAY from the complex because there was no parking even though I paid $15 a month for. When moving out, I was hit with bullshit charges INCLUDING paying the next months rent even though my lease ended the month prior. What you communicate to the leasing office just gets lost in translation until you have to call corporate AIMCO to fix it. Not worth the headache.
1.0
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I previously wrote a review when we first moved in. After living at Mariners Cove for a year, I wish I could take that back! We moved out about 7 months ago but I feel strongly about waening others! DO NOT LIVE AT MARINERS COVE! There are SO many rules ots ridiculous! The ammenities is how they sell this place. Let me tell you, the ammenities are hardly open and when they are there's so much rifraff you can't enjoy them! The college students they move in for the summer werenalways half naked sun bathing. I was a student not long myself but I would take my top off or wear a string bikini bottom that exposes my entire buttocks in a FAMILY environment! Numerous occasions we left the pool area due to half baked girls! Gross! The worst thing for us was that we weren't allowed to have anything on our patio! No chairs, no grill, no plants, no toys, nothing! They want everything "uniform". Well not everyone is the same and we all enjoy different things and have different tastes. If its not messy and gaudy, why cant we have plants and outdoor furniture? We had nowhere to store our bicycles and were co stantly receiving nasty letters because we kept out bikes on the porch. Its the worst place we've ever lived! Dont be fooled by the landscaping. They onky make common areas that can be seen by potential renters, look nice. They dont clean up trash behind the bushes and they waste a ton of water as their irrigation sprays sidewalks and parking lots! Way to go management! And what are the lawn guys doing blowing all the grass clippings and leaves onto porches? Lastly, there is a TON of crime!!!!! Quite a few bad apples with awful awful children that are constantly unsupervised and run amuck cussing, hitting, vandalizing, throwing trash everywhere. If you value your freedom (sitting outside and enjoying the weather, playing w ur kids) or keeping your belongings (bikes, grills, surf boards, etc) then DO NOT LIVE HERE! Its a huuuuge rip off! And don't expect to get a deposit back at all! Even if u leave it sparkling clean!!!! Money mongers with no real care for renters! The management disgusts me. The ONLY thing they have going for them is Warren, one of the leasing staff). HE should be the property manager!!!! He is the only one who was caring, unserstanding, and down to earth! The rest are mean & unprofessional! I HIGHLY recommend their competition. .. Loma Palisades or Pacific Breeze apartments! Amazing service and staff all around!!!!!!
1.0
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Aimco, who owns this complex, clearly is more interested in making money than in taking care of the place or in having happy tenants. They make the entrance and around the offices look very good, so make sure and look at everything in the apartment you visit, because the infrastructure is very bad. There was a very bad termite problem on our porch for the year lease we had it, they never took care of it, even though we reported it on several occasions. There are plants growing out of the gutters, so when it rains, the water simply pours onto area where you have to walk to get into your apartment. There is a lot of shoddy work with the drawers, cabinets, windows, and closets. A lot of the dog owners do not clean up after their dogs, so placing of your feet is an issue. The groundskeepers will blow all the cut grass wherever, including on your newly washed car. We just moved out, and they are charging us for touch up paint, which would normally come under normal wear and tear which is what the contract states. They are also charging us for cleaning the place, although we cleaned it very well. We have lived in many apartment complexes and have always received our deposit back, this place is the very first place that we won't receive it back. We found out that we had a balance for extra charges on the water bill after we received a letter threatening us with eviction or legal action, this was the first time they ever told us that we owed them. There are decent pools, that are cleaned Mondays and Thursdays. The gym's equipment is falling apart, it does get used a lot and isn't taken care of. If you choose to live in Mariner's Cove, and you do your walk through mark down any place that isn't painted. Be very exact about everything that is wrong with the place, if there is a spider web when you move in, write it down, if there is a fleck of paint off of the baseboard, write it down. Otherwise, you will be charged for it. Look elsewhere.
1.0
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I moved in here exactly one month ago and as of this morning we are looking for a new place. Although it looks decent from the outside, you will quickly discover that the tenants here constantly attract the San Diego PD (we have drove in to see a trio of police cars near our unit a total of FIVE TIMES in one month). There are loud tenants late at night, a constant smell of cigarettes, and insufficient guest parking. They are a pet-friendly community, which means that you may have to shoe off cats from your car every morning before you leave to work or school. Parking is another issue, since many tenants have friends that seem to ignore their restriction to "GUEST PARKING" and will park in your spots. My roommate and I have also on numerous occasions have tenants park in our RESERVED spots that we are being charged an extra $20/mo for. The only remedy is to leave a note on the car (which then makes it awkward if the vehicle belongs to a neighbor) or tow. Again, another charge for something that we are not getting value out of. If that were not enough, there were an abundance of problems upon move-in. Our carpets were not cleaned, and after they were initially cleaned, had to be re-done the next week. The bathroom power outlets were not working; one of the burners on the oven does not heat; we were without hot water for 2 hours one morning (with no explanation or apology), and WORST of all, the security gates surrounding the community have been WIDE OPEN for over 30 days. The leasing office has yet to fix the problem, despite sending out emails saying that they will be doing so. I'm sure there are worse apartment communities out there, but for the price we are paying, this is NOT WORTH IT. Please do yourself a favor and look elsewhere, and avoid having to break a lease and move out. Staff is courteous but essentially unhelpful, as the first agent we spoke with, Nalee was completely incompetent, and Jocelyn, who is nice enough, will speak to you in a way to get you off the phone or out of her office as quickly as possible. The only helpful rep. in the office is Julia. DON'T LET THE NICE LEASING OFFICE FOOL YOU - AVOID MARINER'S COVE!!!
1.0
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AWFUL!!!!! RUN!!!! DO NOT RENT HERE !!!!!! AWFULLLLLL!!!!!!!!!!! Absolutely do not have Derreck sign you up! He leaves stuff out and has no idea what he is talking about ! Hilarious ... we were taking care of a friends pet for a week and got charged for having a dog for three months... this is hilarious because our neighbors across the way had about 8 people living in a two bedroom... their worried about pet rent when there are 3 plus generations living next door in a 600 square foot apartment. The manager never returned my phone calls and blew me off for weeks. Lived there for three months and it was the worst place ever !!!!
1.0
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We lived in one unit for 3 years and then moved to another unit. Shortly after moving into the new unit we discovered we had bed bugs. It was a 6 month nightmare of washing, re washing, removing all of our items in our house into trash bags, etc. etc. We had to dispose of $4000 of furniture. The management sent out people to treat which did not work. If a hotel has them in one room they treat the surrounding room thoroughly. Our home was never treated thoroughly because you cannot treat it thoroughly with people living there. We finally decided we have to move because they were never going to go away. We gave notice on 7/3 to be out on 8/10. We wrote letters to the management and the management company detailing the grief and expense incurred. We had to replace all of our furniture when we moved so we have now thrown away $4000 worth of furniture and spent another $4000 replacing it, not to mention all the other things we bought like new mattress covers, hundreds of dollars to wash all our clothes, bedding, etc. over and over. All we asked was to be let out of the lease early without a penalty. Well no suck luck, they are billing us through 9/4 which would have been 60 days. Thanks Mariners Cove for the bed bugs and rip off. Hope the new tenants don't get them. It was 4342 unit F 2 story closest to playground and pool.
1.0
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Ok so one star might be harsh but Mariners Cover Apartments are complete money grabbing crooks!!! Firstly, My husband and I are currently breaking our lease due to the fact we are purchasing a house, these people expect 60 days notice and a FULL MONTHS RENT penalty, so they have us financially liable for one 1/4 of a years rental. This is insane!! I would have accepted 30 days notice and one month full rental penalty but 3 months? talk about a chunk of our hard earned savings going to the dogs!! Secondly, they allow predatory towing to continuously go on in the complex. It is ILLEGAL to tow away a vehicle from an apartment complex without having the property manager or owner call the towing company themselves for each individual car. I highly doubt a property manager was on sight this morning at 1am when I watched them tow away my sweet new neighbors car. Lastly, only half this complex looks nice and well kept, the other half seems full of run down apartments with shady people living there. The gym they boast about is full of non working equipment, there's about 3 good machines and free weights. I mean this is what your rent is paying for, could they at least have working equipment? Lastly, this morning I received an email stating proudly that "Mariners Cove now accept creditcard payments for rent for a small courtesy fee" (which would never have appealed to me until we had to fork out 1/4 years rent.) so I reply asking what they charge for courtesy fee? reply $38!! $38 for what??? So of course I asked if this was a bank fee or another Mariners Cove made up fee? to which I am still waiting for a reply! Th only thing that I will say about this money grabbing place is that I made some amazing neighbor friends! And the repair guys are great! Lesson learned - no matter how friendly and nice and great the leasing agents are when you sign up, watch out for all the hidden things you will have to pay for!! Dont stay here on principal!!!!!!!!!
1.0
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It's an alright place to live. It's a little expensive for what the have here. They do add a lot of fees which are over priced and could be included in rent. If you have a car and don't want to pay for a spot, good luck finding a spot anywhere. If you have visitors that are staying over late make sure to have a guest pass because they tow cars often. Office staff are nice but very hard to get ahold of if you need something. There are a lot of dogs here and some owners don't clean up after them and don't leash their dogs. Currently they have been doing a lot of construction around here, it can be noisy and an inconvenience. The apartments are right by the highway, which is nice but can noisy. The whole time I've lived here, we had problems with spiders. They are literally everywhere and no matter what you do to prevent them they are still there. I have one of the apartments by a dumpster, which can be convenient but it also attracts raccoons and possums. They will come right up on your patio! I would not recommend that you live here. There are nicer place around here for around the same price.
1.0
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Don't be fooled by the amenities, the fancy gates or the "leasing office" this place is a nightmare. They are the biggest bunch of fools I've ever seen doing a job 1 person could do. They don't communicate with each other and renting from them is a bit of a cluster-fuck. There are cockroaches all over this "wonderful community." They are rude and inconsiderate and so is the staff here. Try elsewhere before it's too late. They are rubbish and overpriced. Bad vibes coming from management.
1.0
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STAY AWAY! This is by far the worst place I have lived. Initially the staff is great until you sign the lease. I started renting in February and at first it was nice. Since then it has all been downhill. Here is a list of the issues I have had: Since February I have asked numerous times to get these issues fixed to date they have not 1. Kitchen sink leaks 2. Both bathroom fans are broken 3. The closet doors (not easy to open and close) broken 4. Cannot use my porch being the sprinkler sprays all dirt and leaves on it (sprinkler off but left the porch a mess) 5. Infested with spiders inside and outside the apartment 6. There are termites 7. Mold grows all over the apartment 8. Rent website goes down frequently from everyone trying to pay at same time (Since July I was told the late fee would be refunded...... I am still waiting) 9. Our dishes and groceries stick to the cabinets Here are a few small things that are irritating that I would not normally complain about but I HATE this place: 1. 10 dollars a spot (if you do not get covered parking) no guaranteed spot typically have to park 4 buildings away 2. The spas are ALWAYS dirty 3. I was told to take plants off my patio (cleaned it when I first moved in but realized quickly it was futile due to sprinkler) Apparently it is ok for some, empty alcohol bottles are also welcomed! 4. I can hear my neighbors go to the bathroom in the morning... gross! 5. The sprinklers spray the sidewalks mostly (have to walk in the road to not get sprayed if possible) Worst when you have clean laundry and have to walk through them to get to your apartment. 6. Office does not accept packages, drivers told to throw packages over porches. My roommate and I always want to yell don't do it when we see perspective renters. Also the staff is totally fake. They only acknowledge you if they are in front of perspective renters. My roommate and I are on the hunt for a new place ASAP!
1.0
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THIS PLACE IS HORRIBLE. I'm military and I lived there for @ 2 1/2 years. the first year are so was fine but the last year was horrible. I was sucked in the cove b/c it was close to base, has a gate and look nice from the outside. You have kids that jump the gates daily, sell drugs and hand around the pools. Management does subsides housing which means ppl pay by what they make, which means a bunch of low life's and there kids get to become your neighbor. I was paying 1,500 a month for a 2 bedroom and they told me i had to make 4,500 to be eligible to move in. I get there and low life thugs are my neighbors. LOL /new management comes in and trys to clean up but makes it worse. They come out with a new decal every few months and tow the cars that don't have the new one. Out of 30 months living there my wife drop of the check 2 days late and the hit us with a late fee. I have seen ppl get there cars stolen and kids nearly raped. If you have 1,500 bucks for rent don't live here. Move to a nice place with a higher class of ppl. The turnover rate is high amongst neighbors but the low life's stay bc they have too. I moved out as soon as my lease ended. DON'T BE FOOLED BY MANAGEMENT POSTING NICE REVIEWS TO GET YOU TO MOVE IN. BE SMART AND SAFE.
1.0
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if you think this is a wonderful place to live read the following article and then decide.http://www.10news.com/news/31359309/detail.html?taf=sand This arrest happened on Tuesday morning, and Wednesday afternoon there was an attempted break-in in an apartment across the parking lot. On Thursday afternoon there was another attempted break-in in the apartment across the walkway from our complex. Management has not said anything regarding the arrest. Aimco doesn't care. When you talk to upper management all you get is corporate babble. In five years that we have been here this place has slowly gone down hill. The rotation of managers (5) in five years tells me that there is something wrong with the company. We are moving in five days. I pity those that have to stay. It's not going to get any better.
1.0
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Theres one security guard who will stalk you and will ask you if you live here and tell you to leave the area while youre standing on your doorstep and question you if hes sees you again going to your own damn apartment overall these apartments are in a nice area but the guards and some of the neighbors are unbareable
1.0
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They stole my deposit with a lot of unbelievable fees, just it...
1.0
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BEWARE Horrible property management and I mean The Worst I have ever experience especially for a decent complex such as this. I've never watched someone get mistreated in such an unprofessional/uncaring way from a complex manager before in my life. Had to move my girlfriend out a little bit ago after seeing how sketchy and concerning the property was beginning to shape up. As a current multi family property owner/investor I would highly suggest in looking elsewhere to live and even tried to contact the owners to let them know they should reconsider new management.
1.0
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This place is not worth the money. Way overpriced for how old and outdated the complex is. I lived here for seven months and I'm never going back. The office staff is terrible. There is so much disfunction and miscommunication between the staff it's hard to know what's the truth. First of all they brag about being a "smoke free community" this is not true. I constantly smelled cigarette smoke. My neighbors blared trap music and smoked weed pretty much 24 hours a day. A lot of the neighbors are sketchy. I'm pretty sure someone was selling drugs out of one of the apartments in my building. It's a gated community but every uber driver and their mother knows the code and the gates are left open during the day. There are cops called pretty much every weekend. Parking is a nightmare. It cost $10 a month just to park in the complex and $20 on top of that for a carport which they actually blocked off a few times for no apparent reason and with no notice. The laundry rooms are pretty gross and expensive. It's a LOUD area, right next to a freeway and tons of planes from the airport flying over head all the time. And when it rains trees fall down left and right. Just hope they don't fall on you! However, what I'm most concerned about is that I moved out over 6 WEEKS AGO and I STILL HAVEN'T RECEIVED MY SECURITY DEPOSIT BACK. You have to give 60 days notice here when you move out which I did. I waited and about 2 weeks before my move out date and I still hadn't heard anything from the office so I went in to check what the move out procedure was since every place is different. Anthony who works in the office said I could clean the apartment myself and I would only be charged for the things I didn't clean. Or I could pay $100 and have the apartment cleaned. So I spent an entire weekend cleaning the apartment when I moved out. It was spotless. Honestly it was cleaner than it was when I moved in. It certainly wasn't professionally cleaned before my move in, there was spaghetti sauce on the wall and spiders and silverfish in all the light fixtures. When I did my walk through for my move out the guy said it has to be professionally cleaned and that I'd be charged the $100 even though I spent soooooo much time cleaning because of what Anthony had told me before. I told him that Anthony said I could clean and I wouldn't be charged and the guy replied "I really wish they'd stop telling people that". So much mis-communication on their part cost me a lot of time and money. I'm guessing I'm not the first person this has happened to. On top of that they couldn't find the paper work for my move out walk through. The one he found was dated for like 2006. Clearly they are not very organized which isn't very reassuring considering the personal info they have on all the tenants. And I would almost guarantee they won't have it professionally cleaned. I emailed Maribel the office manager to give her a forwarding address for my security deposit and let her know about the move out cleaning issue...which is what the guy who did my move out told me to do. She replied saying she updated my address but that everyone has to get the apartment professionally cleaned at move out and that it was on the notice to vacate, which I never received. I emailed her back saying I never received a notice to vacate. I'd like to see where I signed something saying it was required for the apartment to be professionally cleaned! She never replied. Anyways about 3 weeks ago, (right around the 21 days they have to send you you're deposit back) I get a call saying they need a forwarding address. Clearly Maribel didn't update it, even though I have in writing that I sent her my address. And I have her reply stating she updated it. I've emailed her numerous times since then with no response. And I still haven't gotten my money back. This place will nickel and dime you for everything but when it's time to give you your money back don't expect it.
1.0
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We paid rent, deposit. We moved from Boston and we found this place 1 month ago. We forward our all mails, changed address. Insurance new license etc. We signed lease and before 6 days left for move in, they send us this email. They want us to wait end of September which is its happened second time. Now we dont have place to go and we have to figure out in 6 days. This people are scammer and DO NOT MOVE THERE.
1.0
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I doubt this will stay up very long. BUT WARNING TO ANYONE WHO IS THINKING ABOUT MOVING INTO MARINERS COVE. I'm still stuck here and its still awful. A couple of months ago, a KNOWN (Mariners Cove)neighborhood drug dealer took too much of the dope he was selling and freaked out. Scaring myself and the surrounding neighbors. The police were called, and management was on scene. Who do I see the very next week walking around talking on his cell phone in a suspicious manner... THE SAME guy who got freaked out on his own drugs! The management did not say one word to myself or other tenants that were around about what they were going to do about this, or even just reassure us that they would do whatever was in their power, so that something like this wouldn't happen again. Imagine if this guy had a gun, or what if their were children around. I'm not saying that Mariners Cove can stop people from doing drugs, I'm saying that this is most certainly NOT the first time that the police have been called about this same person...and he still lives here. Everyday I see more and more empty apartments, I can't wait to be the next to go!
1.0
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Cleaned and painted...only lived there a few months...I have a shoes off household...Got dinged on carpet cleaning, general cleaning and painting...I even got touch-up paint from the maintenance guy and carefully touched up minor holes from pictures and any scuff marks on the wall. It was perfect. Manager confessed that NO ONE gets all their security deposit back. No matter how much they clean and no matter how good the paint looks. They have to "Rehab" the unit every time. B.S. Their policy precludes, "normal wear and tear" as defined by the state statutes. Why should the tenant directly contribute to overhead? But when you move out of state...what are you going to do...other than YELP! Total rip-off. But I feel better telling you what to expect.
1.0
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Upon moving in everything seemed decent. I called the first day about the A/C not working only to find out that it didn't come with A/C, seems to be a trend near the coast. We quickly learned the laundry facility was quite filthy and stayed that way for a year and a half. We called when we first moved in to ask them to repaint the parking lines. It seemed a reasonable request since we were paying for parking and it wasn't like we had a guaranteed spot. A year and a half and the lines were still never repainted after several request. The gate was broken at least half the time we lived there for various reasons. We constantly had problems with neighbors. Everything from loud music to drug dealing, gas syphoning, inconsiderate pet owners, and people parking in more than one spot to give themself extra space. The first problem was the fact that it was approved for low income housing which meant we payed 1650 for an apartment when others payed 400 for the same apartment, unfortunately lower income means lower quality of people. We even learned that our neighbor next to us was broken into through the front door and the management said it wasn't there concern. Not to mention homeless people digging through the dumpsters which could have been avoided had the gates worked. I understand that management can't control how neighbors treat each other, but it was the attitude of the management seeming like they don't care and that they were annoyed that we were even bothering them with the problem. Towards the end the parking problems became worse when they made reserved parking for carports only, which is tough for people with large vehicles. There were several carports not reserved by tenants and were unavailable to anyone else making open parking even tighter. To top it all off they allowed people with reserved spots to park in open parking saying they can park wherever they want and making parking worse even still. All of the tenants concerns with parking were ignored and we were told that it would get better when they started towing, but that never happened. We drove around for long periods of time to find a spot in the whole complex, let alone near our building, 45 minutes one night. The only reason this complex even gets a star is because maintenance was friendly and helpful and our move out inspection went smooth and quickly, but that was also because of maintenance. Stay away unless you are approved for low income housing, because then you can live in an expensive complex for a quarter of the price.
1.0
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I wish I could give zero stars. This is the worst place I have ever lived. I've had an ongoing mice issue for over 6 weeks, and the lack of communication, professional courtesy and responsiveness is beyond disappointing and frustrating. In fact, my complaints have escalated to their regional team who have yet to call or email me back as well. I highly advise folks against this community. Rent may seem reasonable but it causes major headaches later. To add, if you're a working professional with an 8-5, the complex staff is extremely unaccommodating. Can't wait to get out of this place!
1.0
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A new management took over in April 2018. They have no idea what they are doing. Paige is the most unprofessional manager and does not know how to talk to people in a respectful manner. She is dismissive, always busy, does not return calls, and cannot resolve issues in a timely manner. Terrible customer service! We were charged a fee and have been given the run-around for weeks with no clarification!
1.0
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The employees here do not know how to communicate with one another! I was told by one employee that there was no breed restrictions. I called again to confirm and another person said there were no breed restrictions. I go and make an app to look at the place and when I get there I was turned away because of course there are breed restrictions. Well looking at other reviews I guess it's a good thing that we got turned away but they all employees should really be on the same page and know what's going on.
1.0
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If I could give this place zero stars I would. I have lived here since September and as soon as I moved in I wanted to leave. Right after signing my lease I was told I wouldn't be guaranteed a spot and no carport spots were available. They do not have enough parking spots for people living there. It also costs money to even be able to park in the complex even though you aren't guaranteed a spot. I have come home after 7pm a lot and there be literally not one spot available. They do a terrible job of monitoring "guest" parking and people parking here without permits. You are never guaranteed a spot near your apartment even if you request a carport spot. Someone also went around keying people's cars so I got a bunch of keyed markings all over my audi. The paint on the walls, cabinets and doors are so incredibly thick you can tell you do not take the time to sand down previous paint and redo it properly. My cabinets are all withered and warped at the bottom. There are giant cracks around the drain of my bathroom sink. The bathtub creeks every time I step in it and I am not a heavy person. I have to body slam my door every time I go into my apartment because the paint is STILL sticking to the wall and I've lived here for 10 months. The toilet is beyond "low flush" and just to flush toilet paper down the toilet takes two flushes. Trying to get any remourse or help form the property management is a joke. They do not care about your needs or your problems. I was told to "just pay with a credit card" when I was having financial difficulty during the COVID-19 breakout when it first started and I was unemployed. My dog was attacked by two cats with the owners present costing me over $2,000 in vet bills and the property management has done nothing to help me and nothing has happened to the tenants. They do not do a good job of enforcing the "no smoking complex" policy and people are constantly smoking weed and cigarettes by my apartment. They treat the back of the complex way worse than they do the front of the complex. There is a running joke that the back of the complex is "section 8 housing" because of how shitty it is. The grass almost never mowed and is like a foot tall most of the time. There are raccoons all that raid the trash cans at night because they do not close the dumpster lids. the dumpsters are always overflowing and people leave mattresses at the end of my street on a regular basis that just sit there for weeks. The gate is also a joke. It's broken most of the time and open so anyone can come in. They never change the gate code. Homeless people are constantly in the complex either trying to use the laundry rooms or syphening through the dumpsters for bottles and cans. Run far from this place.
1.0
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Worst apartment community every. Horrible management, they overcharge for everything, and the insect and rodent issue is a REAL problem! I think it is ridiculous that tenants are charged extra to be able to park in the parking lot, especially since these lots are not well maintained at all. I drove over the same enormous potholes the entire year I lived here. I mentioned this to management before and nothing has been done. I've also mention my concerns about the "high tech" gym. These machines are old, out dated, and have not been taken care of. They need to be serviced or calibrated as some of them do not work properly, and someone will hurt themselves. I've never felt so unsafe living in a community before. There's so many druggies and shady ass people roaming around. I've seen people living out of their cars, parked in our lots. I've seen people (homeless, I'm assuming) passed out under trees and on the lawns. I saw one man defecating on a tree too! Yet, this is supposed to be a gated community? I stopped doing my laundry there, because I couldn't tolerate the laundry facilities anymore. The washing machines smell. It seems like no one has ever cleaned them. The pest problem is outrageous, too. My patio was so infested with spiders, that I could not use it the entire time I lived there. And yes, I have used the professional pest control service that the community offers, however it did little to nothing, as all the spiders came back within a week of them spraying. I've had ant infestations, and am actually amazed these buildings are still standing with the amount of evidence of termites I have seen around the community. Oh, and at least one of my neighbors below me had a rat infestation! Everyone that has given a one star review on this community is telling 100% the TRUTH! DO NOT MOVE HERE!!!!! Disgusting community to call "home!"
1.0
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The resident are devastated... Instead of maintaining the beautiful trees, that give us shade. they decided to chop them down. The trees at one time ,were maintained every year. haven't been maintained for years... Rather just chop them down... My patio is so hot now, I can't sit out here during the afternoon. Devastation is all over the complex, as their shade has been taken away... Sad, all they had to do was thin and top the trees.... The grounds at one time were beautiful.....
1.0
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I've lived here for over a year, mainly because my wife and I have not had the time to move since we got married last summer. The worst thing that has happened to me was when the apartment above mine flooded while I was out of town- 3 inches of water throughout the apartment. I honestly felt bad for the management because they obviously had no power to make decisions- everything, from reimbursing my electric bill for all of their machines to getting a rent concession for the 2 weeks we could not live in our apartment, were all huge struggles. I have kids climbing on my motorcycle all the time, many children running around with no parents, and groups of kids who just hang out and look like trouble constantly. I will say they are one of the only places in Point Loma who allow large dogs. Overall, I feel like a bunch of monkeys in another state are making decisions for this place. Renters who have been there for years and have been no trouble are paying WAY more than new renters with 10 people living in a 2 bedroom place. Have spoken with multiple people who have had laundry stolen out of the dryer. Dog breed restrictions are OBVIOUSLY not enforced. I would NOT recommend anyone to live here under any circumstances. Read more: http://www.apartmentratings.com/rate/CA-San-Diego-Mariners-Cove-Apartments-1140428.html#userresponses#ixzz163Uouw2E
1.0
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I've spent two years here and it's been pretty good. Now they are forcing people to pay more to park...complete ripoff! I just got home at 6 on Sunday and there is NO WHERE for me to park -- unless I fork over additional cash for the now "premium" spots. As a result, there's no parking for me and absolutely no guest parking available either. NOT the terms of my original lease, so I'm going to look into breaking it. There is no longer safe and adequate parking here. Tenants are being forced to pay $30 a month to park at Mariner's Cove -- like our rent isn't high enough! Horrible.
1.0
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Very bad customer service my husband and I had with this lady called Gabriela:-( I dont know what got her mad to seeing us?! all we wanted is to ask her for information in detailed ...... Well some one must have set her off before us talking to her.... hey not my problem ! why in the hell she has to be rude to us i still cant understand it! I dont have to explain to her my personal stuff out loud in the hall way ....privacy is all I needed in the office to taking to her! Thats the end of it. Its a BS, they call it good customer service its a joke!
1.0
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Have had health issues over the past month to then find we had mold in our closet due to a leak in our closet. After notifying them, we then came home to our belongings tossed in our bedroom without any consent. They then told us they would put all our belongings back and they never answered my calls or emails. After sleeping in the living room for two nights, we finally decided to do everything ourselves. The mold, spiders, LITTLE TO NO communication with this complex is horrible. Do not live here.
1.0
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I came from Las Vegas to visit my son and woke up the next morning to see that my car had been towed. No warning sticker. My car had only been parked for a few hours when it was towed. Not sure who called but whoever it was sucks as a human being. This bullshit cost me over $300. Received a reply from George saying that parking is reserved for tenants and their guests. My son is a tenant and I was his guest. Maybe a warning sticker for a car that's repeatedly parking there but my car was there a total of 6 hrs before the towing company that you let cruise your property towed it at 2am in the morning. Pretty shitty business practice. Wonder what the kick back is.
1.0
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The location of these apartments is great - close to shops, the beach and freeways. The lanscaping is always really nice too! This places charges you to do anything. When they implemented the parking fee, I just photoshopped a fake sticker and put it in my window. I suggest you all do that! That was what pretty much made me want to move out. They called it a "recovery fee" 5 bucks a car, but they never said when they would be done "recovering" fees. In fact, the management said the fee was to cover curb painting and carport lightbulbs. If you do the math, there are 500 units and at 5 bucks a car per month times 12 months that is $30,000 that AIMCO makes a year and some units have two cars!!!!!!!! BTW, did you all know that your tax dollars went to AIMCO? Yes, the stimulus plan awarded AIMCO a lot of money to make addordable housing available to dirtbag section 8 people all over the country. So essentually, they raised the rent on everyone, now charge for parking and now get my stimulus tax dollars to help the poor and lazy! YELP took down my homeless people pictures - I took them from my apartment when I lived in MC because they are always hanging around inside the dumpsters. Shame on Yelp for censuring what the Cove actually looks like. Oh, last but not least, dont expect any of your rental deposit back. Its a very low deposit so that you wont sue them in small claims court. Basically, they tell you to get touch up paint in the office and fix the walls and clean based on the inspection list and then they take all of your money and send you an invoice from the cleaning company (probably owned by AIMCO). There are PITBULLS EVERYWHERE on this property but it's your job as a resident to ensure that you notify the office of where the pitbulls live so they can do NOTHING about it. I would give this place zero stars if I could. DONT MOVE HERE, RUN AWAY FAST.
1.0
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I don't even know where to start. The leasing agents take forever to evaluate your application and you have to call them all the time to figure out you're missing pieces of your application because they didn't let you know that the last time you called. They also seem to focus on other tenants who are applying or only focus on getting people to fill out applications without regard to anyone else's timeline be theirs. If you need to move out of your other place and you're thinking about moving into Mariner's Cove PLAN AHEAD AND HAVE A PLAN B. The leasing agents are also not very knowledgeable and they are pretty condescending and rush you out the door once you've signed a lease. It's like they don't care about you anymore because you're already stuck there for a year and so they want to make sure they're available for the new suckers who sign leases here. There are a TON of kids who skateboard and ride bikes without any supervision, curse like crazy and scream and run in the streets. It's not an odd day when all of a sudden a kid jumps out in the street on his skateboard and looks at you like you're the moron for almost hitting him. The maintance of the place isn't top notch either for what you pay in rent. The gates for the "gated community" didn't work for almost six months and even now you're lucky to get a transponder device to let you in or have your phone number on the code box so you have to give people the universal code to get in which completely defeats the purpose of having a "gate community". The pools are too small and too few for 500 units to accommodate. Both are overrun with drunk people and huge parties on nice weekends. The management doesn't seem to care about random people walking through the open gates and waiting around for someone to open the pool gate for them to get in. AKA Non residents swarm this place. The laundry rooms are gross at best and half the washers and dryers eat your quarters unless you smack the machines to make the quarters drop into and be counted. Half the time their "notices to residents" don't actually come through and so you run the risk of not having water to your apartment without notice and they're response, oh we posted it in the laundry room yesterday that it would be off. Moral of that story? Do your laundry EVERYDAY so you can see they're pathetic attempts to contact residents. All in all this place has SO much potential but is really missing the mark. They charge far too much for what you actually get and they really need to do a better job of training their leasing agents and getting a consistent message and attitude out to their potential and current residents through their leasing agents. Once my lease is up I'm done with this place and going to move where the rent is cheaper, the grass is cleaner (littered with dog poop and trash here) and the residents are more hospital and older. My advice: Look elsewhere before you decide on Mariner's Cove Apartment Homes. The Gables, or Loma Palisades or The Submit would be worth checking out.
1.0
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Management is absolutely awful at this place. Paige, the new manager, has just taken over and is the most unprofessional and idiotic individual I've ever dealt with. She is unqualified, irresponsible, unintelligent, and rude. If management were to change hands these apartments might not be as awful but she does not care about any of her residents. Maribel, the old manager, was accommodating and professional and living was relatively pleasant. Under new management it is miserable and difficult to get any issues resolved. Do not move here you will regret it.
1.0
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This place isnt run by professional management
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I want to thank everyone for their reviews of these apartments. I was very close to signing a year lease with these guys and now that I really know what goes on here, I was able to run away before paying money. It's a bummer, the amenities sounded great but that is probably where they net everyone in. Again, thank you everyone! You saved me from a potential nightmare.
1.0
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This place was once so great and fun to live in, now it's basically a fenced in monster. They tow resident's cars and don't notify the owners. Security drivers stalk the parking lots with a tow truck at night, while residents are SLEEPING. No maintenance of buildings and having to pay for covered parking is putting the people who can afford it on high. To even ask someone in section 8 for the very reason they can't make rent, and expect them to pay 20 extra dollars for parking is ridiculous. Don't move here unless you can utterly and completely live by such strict standards. They only care about bringing in new residents and not even their current ones. The location is all it has going for it.
1.0
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RUN AWAY! DO NOT LEASE HERE! Let me begin by saying that I am a realtor here in Point Loma and I will literally help you find a different rental FOR FREE! Please do yourself a favor and avoid Mariners cove at all cost. I have had nothing but terrible experiences here. To begin with, for 10 months of my year-long lease I had a hooker and her pimp living beneath me. The hooker had "clients" over at all times of the day and night. This meant strange, creepy men around all the time. They also drank and smoked heavily and had parties all the time. It was the most unsafe, uncomfortable living situation I've ever been in. Management is a nightmare to deal with. I am a very low maintenance, easy going person but when my fiancé is getting howled at by the thugs living beneath me everytime she comes and goes, I'm going to certainly raise hell with the powers that be. The leasing reps are all nice enough, but there needs to be a serious management overhaul. The units are cheaply painted (paint was literally tacky all the time a year after move in). They will literally lease to anyone because they are desperate for any business they can get. The beauty and "charm" of this place is an illusion. Your money is better spent elsewhere and, as I said above, I will gladly assist you FOR FREE to help you avoid a terrible living situation.
1.0
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Such a bummer that I have to write a poor review for this community because I had high hopes when I moved in. If you want to live somewhere that cares about the livelihood of your family and will do at least the bare minimum to care for you as a tenant- then this is NOT a good community for you. They won't even do the bare minimum. Their leasing office was a mess when I moved in (2 years ago), was a mess when they changed managers (she was super disrespectful) and now the old manager is back and still not doing a very good job of even responding to tenant concerns at the very least. I have had a very SERIOUS situation with our neighbors, to the point that I have had to contact the leasing office more than 5 times and cops multiple times. They have some sort of drug, partying, violence and abuse issue going on. It took me about 5 emails to the managers, walking in to the leasing office 3 times and emails to the AIMCO regional office for them to even address the issue and all I got was lies and false information about "inspections". My toddler is drastically affected in his every day by this and they can care less about helping us resolve the situation. I have even gone in there begging they help us. We've asked that they waive our lease break fee so we can get ourselves out of this situation and they aren't willing to help with that either. I do NOT recommend giving this terrible community your hard earned money. To top it off, in the past few months we've also had the same issues the girl below mentioned: -Mold all over my shoes and clothes and they said they can't identify there is an issue. -My friend's car got towed when the NEW parking policies were never announced to us. $600 dollars later since it was on a weeknight!
1.0
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Terrible Management Super expensive apartments first of all. You see all the good reviews, they are actually hustling their current residents to leave a review for a $1000 by the way. Im almost certain of it nobody has ever won that money. Okay problems: Old property, Planes flying over you every 5 mins, Loud noisy environment, lots of robberies, my electric bike got stolen from outside my patio, my friends car was towed from outside my apartment, paid $400 AND horrible management. When you offer the right money they treat you all nice and well until you see those hidden charges. Just my moving out process has been a nightmare to deal with them. They illegally charged 3 days of the month AND charging me late fees for not paying my 3 day rent on time, i never got notified for those charges until the final deposit request, instead of returning my money they are charging for all the small stuff. We cleaned the apartment and left it in a tip top shape, they still charged us for "professional cleaning". This is a classic catch 22 situation and i got locked out of my own apartment the second day, could not even access my left over items. They are running a mafia at this place. Do yourself a favor, Please look somewhere else.
1.0
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I do not recommend leasing here. Over the past few months I've had issues and unfortunately, when I contacted the leasing office I was met with animosity and I chose not to continue the conversation. I knew my concerns would not be addressed so I've been trying to contact the corporate office for over a week with no success. Among various other things, I've listed issues below: -My toilet runs intermittently since I moved in. It's been "fixed" twice, but it still runs -Mold growing in the bathroom and moisture damage to my shoes, which are kept in the bedroom (see pictures) -Patio falling apart and impossible to keep clean -Random towing and a threat to tow my car even with the fee I pay each month -Lack of communication. Many policies were not communicated on move-in, including the parking policy -2 packages stolen since I moved in 6 months ago - I can hear my neighbors stomping and slamming doors frequently - The shower changes temperatures randomly and will literally burn your skin Again I've tried to speak to someone. Do not lease here. Update since Aimco comment: still haven't heard from anyone.
1.0
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I cannot wait to move out. I have no idea where the even remotely positive reviews are coming from. The pool? That's about the only positive thing about this place. The rent is WAY too high for this place. Then, on top of that they add all kinds of additions like paying for uncovered parking. Really? I think they would charge you for keys if they could get away with it. The buildings are old. The entire complex is relatively ghetto (things are stolen off first floor patios all the time) as they one of the few apartment complexes to offer low-income housing. The dog area has 3/4 sand in it, which is not maintained at all and has crap everywhere and with that... comes parasites and bugs. My dogs have gotten fleas from the dog area twice now, so I just stopped going over there. Just... keep looking at the other reviews. Then, just keep looking.
1.0
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Avoid this place AT ALL COSTS!!!!!!!!!!!!!!! Halfway through my lease and I'm scared to death. Locked in and miserable. Every bad review on here is 100 percent true. Woke up in the middle of the night last night to use bathroom and a 5 inch thick stream of carpenter ants stretched from corner to corner under our bed through cracks in the wall. They will only come to exterminate on fridays (undisclosed time) if you come in to the office hours between 8-5 on the weekdays to put your name on a LIST to get the place treated by an outside company that comes once a week FOR ALL THE OTHER PEOPLE WITH TERRIBLE BUG ISSSUES. don't need to go down the list of messed up things this place does on the daily to scam and steal from people who obviously can't afford it. just read the many other comments below. Upon our arrival on move in day (with more than a months notice of our move in date) after driving 1000 miles straight we were ignored in the waiting room of an EMPTY leasing office for close to an hour, when finally acknowledged we were told our apartment wasn't ready for us yet and asked to wait for maintenance to finish repairs...yikes After moving in we have experienced power outages, our CAR BEING TOWED FROM OUR PARKING SPACE, dry rot on our balcony (which was promised to be fixed in days and wasn't for another 4 months) multiple broken appliances (fridge and toilet) general embarrassing uncleanliness, broken drawers, clogged drains, and an ANT INFESTATION, we are STILL encountering new and disgusting issues on a daily basis. RUN FOR YOUR LIFE
1.0
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Do not rent from this complex. Rooms and property are fine. They have a private tow company come and tow residents and residents guests on a nightly basis. They even have a flat rate for residents. They tow you from areas that are marked as public parking. If you are okay adding $200 every night to your rent for tows, then go ahead and rent. Otherwise, stay away. This place should be zero stars. It is a scam and awful maintenance and management. RUN
1.0
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My previous review was filtered by Yelp. To prove that what I said was 100% true, here's the note I just got on my door, sent to every unit in the complex: "Dear Resident, Your safety is a top priority at Mariner's Cove, we want to let you know about recent incidents that have occured in our community. There have been several vehicles broken into, bikes stolen and HOMES BROKEN INTO (emphasis mine). Management has been working closely with the San Diego Police Department regarding resolutions and also pre-cautionary actions... ...Consider contacting your insurance agent about coverage for your personal belongings... ...If you have any questions or suggestions, please contact or stop by the management office." Well, there you have it. Even the "Management", and I use that term very loosely, accepts that there is a huge problem in this complex. The joke is that THEY ARE THE ONES THAT CAUSED IT - by welcoming biker gangs, meth dealers and thugs as tenants. Then, to add insult to injury, they jack parking fees MID-LEASE from $5 to $40 per vehicle and force people with children to drive around in circles looking in vain for a parking space and then walk home in the dark with freaks lurking around every corner. ***WARNING: Even if you get a lease in writing, you can 100% expect MID-LEASE bait and switch changes to your fees. Consider yourself warned.*** A word of advise to a prospective tenant... How can you tell if someone in the mangement office at Mariner's Cove is lying? Watch for when their lips move. Forget about burglars, the real burglars are in the leasing office. Thank goodness for the internet so we can expose this place for what it is. It's only a matter of time before this place ends up on the evening news with a meth lab explosion, drive-by-shooting or who knows what, hope to be long gone by then.
1.0
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The worst management I've ever come across in my life. Poorly scheduled/planned maintenance and there is absolutely zero parking unless you want to pay $40.00 for a "covered" spot. It's $10.00 to have a parking permit when you can't even get a parking spot to begin with! This place is terrible. Update 8/30/2018... No one ever spoke with me about parking concerns. Also, the staff rarely enforces tenants about rules for example smoking, dogs off leash, and extremely loud music. Very unsatisfied with Mariners cove and would never recommend to anyone. Definitely not renewing my lease.
1.0
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Super expensive apartments first of all. Old property, Planes flying over you every 5 mins, Loud noisy environment, lots of robberies, my electric bike got stolen from outside my patio, my friends car was towed from outside my apartment, paid $400 AND horrible management. When you offer the right money they treat you all nice and well until you see those hidden charges. Just my moving out process has been a nightmare to deal with them. They illegally charged 3 days of the month AND charging me late fees for not paying my 3 day rent on time, i never got notified for those charges until the final deposit request, instead of returning my money they are charging for all the small stuff. We cleaned the apartment and left it in a tip top shape, they still charged us for "professional cleaning". This is a classic catch 22 situation and i got locked out of my own apartment the second day, could not even access my left over items. They are running a mafia at this place. Do yourself a favor, Please look somewhere else.
1.0
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Roaches are everywhere as soon as you move in because the whole place is infested with them. They are nice when you move in and then threaten to sew you any chance they can so that they can take your deposit towards the end of the lease. This place is full of empty units for a reason. And like a sales person there trying to make as much money off you as they can. I 100% regret moving here and you will too . If the sales staff don't get people to rent they don't get paid. Look at all the lawsuits this place has before you make a decision. We have lived in an unlivable cockroach infested apartment for too long everybody in our unit has them and they won't address this problem. We have made multiple attempts to contact the office, the only time they contact us if after we write a bad review on Yelp
1.0
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My whole expierence at Mariners Cove has been unsatisfying. From moving into a flea infested apartment to not having a heater the whole winter (yes, there are some cold nights) to asking maintenance to move their carts from my parking spot that I paid for. I had a maintenance issue in for the heater for months and they fixed it only to tell me I cant have my dresser on the other side of the wall (they did not disclose in my agreement) it took 3 people to move that dresser. People will always be careless with public laundry facilties but I would recommend checking if someone left bleach in the washer drawer. I had bleach all over my brand new clothes. Now I am trying to move out and they have 24-48 hours to verify I am renting there. Which means I cannot just move because most people want to verify rental addresses. shame on me for not looking at these reviews before moving. DISAPPOINTED is putting it lightly. I would recommend reading as many reviews as posssible.
1.0
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Updated 11/5/12 We've gotten new management again (shocker)! My family and I have decided to stay here ONLY because its what we call home & most of the apartments in OB & Point Loma have terrible reviews as well. The only good thing that has happened is that Harbor Patrol has been keeping this place quiet ! I feel much safer knowing they're here. Other than that , its the same. Charging high way robbery for rent for normal people while Section 8 residents pay hardly nothing. Laundry mats are cleaner but dog hair is still embedded in the washers. This place is beautiful honesty but I wish they would stop treating the great tenants like crap. ____________ I've just noticed that Yelp filtered my review posted on 2/19/2012 & I am beyond ticked off. First I'm ripped off every month & now I can't even have my voice heard on this website? Now I'm posting this review again. I've modified my review in hopes it will not get filtered again. UPDATED 4/15/2012 The parking situation has taken a turn for the worse. In addition to an high rent you have to pay these stupid fees for parking. Now neighbors are butting heads because of Mariners Cove regime. I know what they're doing though. They're trying to get all the troublesome people who can barely afford to live here out so they can make it a better place. Is that a bad thing? No. But adding on ridiculous fees? Yes. My advice is to evict the people who are causing trouble instead of making the rest of loyal tenants pay these ridiculous fees. On that note, the gate is once again broken! _______ I've lived in Mariners Cove for all my life. I didn't even realize my home of almost two decades had become a hot spot for illicit activities. The front pool is the nicest pool because it's right in the back on the leasing office. If anything, avoid the back pool because the chlorine is overpowering. The park setting was amazing until it accepted dogs. Hardly ANY of the tenants pick up the dog poop and they are bold enough to do it in front of your house and not care. Trust me, that poop will stay there until landscaping comes along. Now hoodlums run around this place because its severely unguarded. Most of them don't live here. They come here to do all their "dirt" such as dealing/using drugs, causing ruckus, fighting, and stealing. Some neighbors had to tell me about knife fights and police raids which I wasn't even aware about! There are also unsupervised children who play outside and always dart out into the street. I cannot tell you about how many times they've changed management. It was smooth sailing until about late 2007 and after that new landscaping companies and management have changed policies and upped the price on rent and now charge for parking! Today you could have a plant on your porch/balcony and the next day they want to throw anything in plain sight in a garbage can. The gated community aspect is one of the most humorous parts about this place. The front gate by the leasing office is locked open until sundown which is good for mailmen & pizza guys but not for the people who loiter around here to use all the amenities we pay for. The gate doesn't keep unwanted people out its definitely more of a deterrent. People learn the codes for this "private community" as soon as they issue them out. And if they don't, you can just wait around until someone lets you in. Because you live in an apartment community, the repairmen are supposed to keep your place in tip top shape. WRONG. It can take from a couple days to a couple of weeks to hear a response and when they finally show up, they say "I need to go get 'necessary tools'". Are you kidding me? You show up without the right tools? Don't get me started on the water tank/ heater situation. Some days the water will be pipping hot and other days it'll be a putrid lukewarm. I cannot tell you how many times they've shut off the water and don't give you a notice (the same goes for reducing water pressure). They'll leave you in the dark for any major repairs and if they happen to issue a notice, then it is usually city mandated. The laundry mats are HORRID. Their filthy and dirty. Every machine has dog hair in it so if you are allergic stay far far away. Each time I wash, I end up with a new breed of dog on my clothing and not to mention since they've added "high efficiency" washers, you have to pay top dollar to get fur covered clothes back. For the amount of money you shell out, you can live in a nicer community and have a better experience. The amenities around here almost convinced me to stay but for the price you have to pay and all the crap you'll have to deal with, you're better off in a cardboard box.
1.0
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The maintenance staff is amazing - when we moved in both toilets were broken and had to be completely replaced No one, including Maribel, in the leasing office can or will help you with anything. The tennis courts are permanently closed > they are listed as an amenity in our lease. The pools are nice and the gym is ok.
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TRUST THE REVIEWS! And do not trust the website pictures this place is a SHITHOLE and they will do nothing to make it better. They will continue to charge RIDICULOUSLY HIGH RENT and ignore the concerns of their tenants. Buckle up bc this will be a LONG list of cons. CONS: Let's start with the reasons I moved in: Dog Park: My dog is my baby so I was SO EXCITED to hear they had a dog park she could go play in off leash and make new doggy friends. Well, by "dog park" what they actually mean is a sand pit full of fleas and feral cat feces. No grass.. just dirt.. sand.. that's it.. and a bunch of clumps of unknown animal fur matted all in the middle. GROSS.. I would NEVER bring my dog in there. If you're going to claim being animal friendly.. then BE FRIENDLY TO THE ANIMALS and maintain the park! (See pictures) Security Gate: being a single female moving into a place by myself, security was a huge deal for me so the fact they had security gates was a HUGE plus. Well, those security gates do a GREAT job (sarcastic tone) of keeping people out when they never change the code and everyone and their 5th cousins in San Diego know the gate code. I specifically asked how often the codes were changed and I was told every few months. What a lie. I have been here for three years and the code is still the same. They are also often broken or just left open 24 hours a day (as i write this review the gates have been left open for about 5 days) WELCOME EVERYONE!! so that the lovely homeless population of San Diego can come in and rummage through the dumpsters at all hours. Super great when my carport is right next to a dumpster and I come out in the morning to toothless hooligans literally swimming through the dumpster and pulling out trash. Disgusting and uncomfortable and so unsafe. Gym: now at first glance the gym looks to be absolutely top notch as far as apartment complex gyms go. However none of the cardio equipment works and the office will just tell you that a work order has been put in but they are not sure when they will be fixed. Well I was told this two years ago and guess what? They are still not fixed. One out of four treadmills Work (so good luck with that) and 1 out of 4 elliptical machines work. Not to mention all of the residents who use it do not wipe down machines after they have flung sweat everywhere. EEWWWW so because their gym does not work I have to go pay an extra $40 a month to drive to use another gym. Pools and spas: there are two pools and two jacuzzis. Pools are fine, no real complaints there but the hot tubs are another story. The jacuzzi at the main pool works, but MAYBE fits two full size adults. And the huge jacuzzi at the smaller pool is so disgusting. Not to mention that the jets don't work and haven't for about a year and a half. and the whole thing needs to be resurfaced (so don't wear anything but old crappy swimwear in there) And you're lucky if it's hotter than bath water. This place looks nice on the surface, but that is because that is the only thing they care for. I have had four neighbors since I've lived here and every time someone moves out all they do is repaint the front balcony. LOL look at the picture below to see what I'm talking about. There are probably 1000 coats of paint all over all of the buildings here instead of repairing what needs to be repaired. This place is full of cockroaches termites rotting wood and just seems super unsafe. The apartment next to me and the one below that caught on fire about eight months ago. They just now have started working on it. And to add to that note I happened to be out of town at the time of the fire and no one from the leasing office contacted me to let me know that my apartment could possibly burn down. Thankfully one of my neighbors informed me and kept me up-to-date on the damage. I have requested several times that my balcony be redone because it is completely rotted and things are falling apart. They have refused me. This place likes to spend the absolute least amount of money while pulling the absolute most amount of money out of our wallets to rent an apartment. I still have a month and a half left in my lease and I cannot wait to get the hell out of here. there are a few maintenance guys who are very friendly and helpful and for the most part maintenance is incredibly prompt when you put a service call in. But everyone else on the staff has a sourpuss and mean look on their face at all times. No one seems friendly. If you have made it this far I congratulate you. I urge you to look at other places before calling Mariners Cove your home. It may look nice on the surface but as you begin to peel back the thousand layers of paint you will see what crappy place this actually is. Trust the reviews.
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CRIME CRIME CRIME!!! DO NOT LIVE HERE!!! I have lived in Mariners Cove for a year and a half. I am in the process of looking for something buy or I would move out immediately. It is covered in Section 8 people that sit in their houses all day, smoke weed and steal your stuff from each apartment. I have had my bike, 3 amazon packages, my car registration and parking pass stolen all within a year. I have never experienced such theft in my life. As a single woman, living on her own this is a serious problem. I do not feel comfortable in my own home. I always have to park far away from my apartment because there is never any parking. And who wants to pay an additional $30 a month for a car port? Parking has always been included in every apartment complex I have lived in. I have written emails, made phone calls and dropped by to let them know what a problem I have been having and they have said nothing but, "we are working on it." How? Because I have had so many things stolen. Even when I said I had my visitor parking pass stolen they were going to charge me $50 to replace it. All because they cannot keep their theft problem under control. You would think with the high rent they could afford a 24 hour security service. Also, the laundry rooms are always broken and work poorly. STAY AWAY!! I cannot wait to move out once my lease is up.
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I finally left this place! Maintenance scheduled me for a pre-move out inspection 3 times. I was stood up all three times. Not a call, note or smoke signal to let me know they couldn't make it. Truly unprofessional. When my move out date finally came, nobody showed up to do the final inspection. Shocker... I took a detailed video of the apartment upon move-out so I look forward to see what they have to say about my deposit. More to follow.
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I am really upset with the leasing office staff at Mariner's Cove Apartments. Even though this complex looks like a nice place to live, after my experience with these people (two staff members in particular), I'm thinking twice. Being disabled with mental illness, I was there to submit my application for low-income/Section-8 housing. They were nothing but rude and treated me like I didn't deserve a moment of their time. A man in the office told me he didn't deal with the low-income/Section-8 applicants and told me to visit the office adjacent to the front door and the lady there would help me. She wasn't in her office and, in fact, was across the way in the managers office for a meeting. I stood and waited quietly in the lobby, where he could clearly see me, for about 40 minutes and he did nothing - didn't even lift a finger. He knew she wasn't in her office as he walked buy me and her office several times to the copy machine. He could've just taken my completed application and placed it on her chair in her office, but didn't do that. Not a team player, I guess. The lady finally came out of the manager's office to tell me she was in a meeting, quickly turned around without taking my application, and walked back into the office where the meeting was taking place. She told me, the guy would help me submit my application. When I turned to him, he refused and reiterated that that was not his area. In tears, I finally went into her office and left my application on her chair my self! I have NEVER felt more humiliated, disrespected and made to feel like nothing, then with my experience here. These two staff members need to be fired!!! These people have no compassion or customer service skills what-so-ever and are definitely not team players!
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DO NOT MOVE HERE management is so sketch and we got completely screwed out of our deposit when we left the apt in mint condition. Called aimco the main office to make a formal complaint but the management at mariners left no paper trail of us paying the full deposit... Maintenance men are creepy as well as security at night... there are a bunch of addicts that live on sight and some lady literally tried to hang herself in front of our apt outside on a tree. Hot tub is always broken, our bathtub was always clogging and they would shut off water randomly all the time, washer & dryers half worked and didn't work. Pretty expensive for the actual worth of the unit.
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DON'T LIVE HERE! Rent is outrageous, parking is horrible, and staff is RUDE! The management office was broken into with all my personal bank information stolen. All I got was a note on my door! After living here year and half rent got raised and had to sign another 6 month lease! Way better places to live in Point Loma!!!!!!!!!!
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For one I have learned to rely on yelp reviews, Starting I would give everyone the benefit of the doubt on this site.If I WOULD HAVE READ THEE REVIEWS ON THIS PLACE I WOULD HAVE NEVER MOVED IN.Yes, the move in deal is wonderful. The prices for water/trash/sewge that they do not inform you on a diffferent story its atleast an additional 350. Also, lets play into par that they allow ANIMALS as a vet tech that is why I supported this place. Yes san diego is full of fleas and i know theyre everywhere but this place is infested.I have a kitten who is indoor and we have a serious problem as well as my neighbors.They will con you into water/sewage/trash that you will never know thee expense and dont get me started on parking.They con you into every buck and love section 8 which I have nothing against but they thrive on it.
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THE WORST place to move to! I want to give less then zero stars! don't be fooled by their beautiful website and promises to be a "community"! the management company is a Joke, they don't care at all about your needs when things happen. Cheap painting, bad toilet, old stuff. I can't wait for my contract to expire so I can move out!!!!! they breach the contract and there is nothing you can do if you can't afford a lawyer... The unit under me caught serious fire and I have all their burnt furniture laying on the grass by my door and window for a MONTH now!!!! toxic waste sitting here and they don't even bother to write an email to explain what's going o or what's the plan to remove all that so we don't breathe this contaminated air. And they advertise themselves as a "proud smoke-free community " Total lack of consideration and respect once you're locked in a contract. Horrible! Worst place to live DON'T MOVE here!
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Do not move here, especially if you are a college student. They do not care about you and that will become very apparent the minute you move out. All you are is a dollar sign to them. They'll make the place sound dreamy to live in when you're looking, but moving out is a nightmare and it is not worth it. They'll charge you a heinous amount of money that comes out of your deposit for cleaning and paint damages that don't exist (normal wear and tear). This has not only been my personal experience, but the experience of others that I know that have lived there. It doesn't matter if you leave the place in mint condition, they'll charge you as if you trashed the place. The management also becomes unfriendly and unwelcoming as soon as you move in and they don't have to put on the show for you anymore. They also charge a lot just to park your car and always have some large section of parking blocked due to whatever maintenance is going on that day. Seriously, go live anywhere else.
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Not worth the money. They added 100 extra dollars to the rent with no warning due to the recent tree trimming
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If I could give zero stars I would. Paige, the new manager, is impossible to get ahold of and could not be more unprofessional. If you look at reviews many people have had problems with management. The automated responses you get on here will never be resolved. Only combed over with an inconsiderate and placid response from management or someone else who has no idea what they're doing.
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I have only lived here for 4 months and I'm so ready to pack my bags! After reading many of the other reviews I have to say my assessment of Mariners Cove is not far off from the rest of the reviewers. First off I would NEVER EVER rent from here again, nor would I recommend this complex to anyone else. Just like most of the other reviews started off, the well manicured landscape, gated entrances, and comfortable leasing office had me very excited to move in. I was horribly mistaken about the actual quality of the neighborhood. They DO rent to Section 8 recipients, and while not all Section 8 recipients are bad, it sure seems that there is a heck of a lot more crime in this neighborhood than there should be in a "gated community" that rents to Section 8 recipients. From personal experience our apartment was broken into and our valuables taken, next FedEx left a package at our door that was stolen, our neighbors have had 2 bikes stolen from them. These events are not just a minor occurrences at Mariners Cove, they happen quite frequently. Since we have been living here the SDPD have shown up numerous times JUST on our side of the complex, as well as the Sheriffs Department and Drug Task Force busting into not just our neighbors apartment but the apartment across the road from us. The management doesn't really seem to care about the numerous holes under the fence in the back of the complex near the Famous Slough, which allow for skunks and large quantities of feral cats to roam around the complex. It seems that no one can pick up their dogs poop, I don't know what is so difficult about it poop bags at Big Lots are like $3, as well as the complex providing FREE poop bags in the grassy walk areas. So much for the pristine landscape, its ruined when you step in dog poop every morning.WE CANT NOT WAIT TO GET OUT OF HERE.
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Worst place ever!!! My place was broken into and they stole everything, when I reported to the office they were like "too bad". Not to mention the tires to my BMW were slashed and on 2 different occasions cops were doing a drug bust! Not safe for young women or families. Its a shame since it is a great location
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Where can I start on the bad things that happened to me at Mariners Cove. 1. Within 2 months of living there I had the back end of my car spray painted along with 5-6 other cars that had a big pink spray paint mark on them. 2. I also had my right mirror hit off by someone joyriding with a baseball bat while my car was parked there. 3. I had 3 leaks in the apartment over the course of a year which were handled poorly. There was mold left in the apartment due to the leaks but nothing was ever done. 4. I had to move out of the apartments a month early because I am moving overseas to China. Usually in my experience an apartment or rental property would give someone like me a break. I pay full rent on time every month with no complaints or any problems. I explained to the manager my situation and she said that I would have to pay the full rent despite not being there because of the contract. I totally understand the contract and what it stands for but as I am moving overseas I was hoping they would be nice enough to cut me a little slack. No such luck. 5. At the end of my stay there (2-3 months) I went in and told the apartment manager about all the all the cockroaches in my apartment. Her response was " oh just run the dishwasher and the garbage disposal a little more" Lady I'm a single guy I eat out every night and have no reason to run that stuff nor do create trash that sits in the disposal that would attract bugs. Your apartments need to be sprayed. 6. Pools and Jacuzzis are disgusting. Too many kids with poor hygiene. Good luck getting last months rent from me Mariners Cove.
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DO NOT LIVE HERE!!!!!!!! This is the worst company I have EVER run across! they are sleazy, take advantage of the tenants and refuse to handle any issues so that they can "claim" that there have been no complaints. They sell this place advertising that it has all these ongoing services (bug control, hot water, trash etc.) not telling you that you will receive a EXTRA bill for these services. really with the over $2000 a month that you charge times however many hundred places you couldn't include the water and trash in the rent???? what a fucking joke! and then you charge for all parking and god forbid you want to know you have a spot when you come home, then you get to pay 4 times as much and they will park in your spot get upset at you for wanting to park in the spot that you pay for and then cover your car with the hardest water spots, that require 3 car washes to remove! Then because they are cheap they will change the carpet upstairs to hard wood floors so they do not have to replace the carpets, so now you can hear EVERY STEP and SOUND from upstairs! and I specifically asked about that prior to move in and was ASSURED that I was NOT GOING TO HEAR THE UPSTAIRS NEIGHBORS!!!!!!! yet, I could hear EVERYTHING! The leasing office is the worse, SO FAKE AND CONDESCENDING!!!! Anytime you need something they are RUDE! Apparently they just got some new office staff that have ZERO training in their jobs, because anyone with a brain would know that they way they are speaking to people is ABSOLUTELY UNACCEPTABLE!!!! Again, you can pay to have the creepy maintenance workers uniforms washed and delivered, but you cannot hire a manager that actually has experience and some education in the job???? The maintenance workers stare at you as they go by, NOT a smile or wave or even just ignoring me would be better than the creepy stares. Now they are trying to fix up the decaying buildings, so they are taking all the money that they scammed from the people who they tricked into living there and use the parking spots that they pay for workers! really the hired help needs to park in the complex! I have never met a company that put the hired help over the tenants! They also sell it as a clean air facility, but it is absolutely not! As long as the person is moving while smoking nothing is said, and hired workers are also allowed to smoke on the premises, because they don't live there???? like take makes it better!!! And don't expect to actually be able to walk on the sidewalks, dogs will shit there and it will be there until it rains hard enough to remove it, which means it will be there for at least a year and no one will take care of it!!! They will also use blowers to blow trash and dust into your patio on constant schedule a minimum of every other day. Then on top of that they will send threatening letters claiming that they will evict you if they do not agree with what you have chosen to have on your patio! really if you have more that 2 plants then you can be given 3 days to vacate the premises. Then to just solidify all the shady crap they pull, I cannot turn in my keys until the absolute last day on my lease so that they can send me a bill for water, and trash and bug maintenance when I had already vacated the property!!!!! Because that few extra dollars is that important!!!! they already have rent for a vacant apartment they need 8 days of water also!!!!! And they would rather have the apartments changed every year than actually try to keep tenants! for renewing all you get is your fees raised! rent will be a minimum of $100 more and parking will increase as well! So when you see the range in prices it is not because you are getting anything more or better, the longer you live there the more they charge you! and don't forget the fees on top of that! I would NEVER recommend this place to anyone, not even my worse enemy! That is how awful this place is!
1.0
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I truly wish there was 0 stars!!!! The pictures I attached were the ones of the apartment I was told I was getting. I was so horrified when I saw my apartment I ran out and wish i had taken pics to show you the comparison!! Do not move there at any price! This place is horrible and will show you an apartment that looks like a model apartment tell you at the apartment you're getting minus a few things such as a different color cabinet and no built in microwave. Thank God I came by 24 hours before I was supposed to move in to take measurements. When I walked into my actual apartment I was shocked and horrified. First of all supposed to pick up my keys Saturday morning at 10 am went to take measurements on Thursday night at 5. There was another person that took me by the palace he was not the same one that rented it to me originally. When we got up to the apartment on Thursday evening even the guy said are you sure that this is the right apartment? We made sure it was the same apartment walked in and to my dismay there was still the last tenant stuff in the apartment outside the apartment the floors were thrashed the cabinetry was 25 years old the hardwood floors look like it has not been replaced in 20 years and all old appliances. When you are charging someone $1800 a month and telling them that their apartment is going to look like those attached and you walk into this you can imagine my horror. I ran so far away from that place and I recommend you do the same the place is a dump and they just think it is okay to do this to people and they will just take it. I had to pay to move twice once into a storage because I had already booked movers and gave my notice and another to move into my awesome new place that from the get go showed me my apartment in which I am paying less and it is about 20,000 times better than Mariners sweat box. Less than 600 sq feet and no air I really feel as though it worked out for the better and I am grateful I stood up for myself. But I have no paid 2x the amount for moving because of their lies. The attached pictures are the apartment they originally showed me so if they do this to you don't believe them and don't sign anything until you see the actual apartment!!!
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Do. Not. Rent. Here. The community itself is really pretty but damn it is SO MISMANAGED.. Paige and Achilles have no clue what they are doing and never call you back or follow through with what they say they will do. Parking is a nightmare and even though I paid the fee I still have to park nearly a mile away if I come home past 830.. I've tried to call security but it's not listed on their website, my lease, in any emails they've sent me, and the maintenance hotline doesn't even have it. The paint on my walls is so tacky that my glasses have literally broken when trying to take stuff off the shelves. I had to peel my clothes off of the wall because they got stuck! There are so many other places to rent. Do yourself a favor and rent elsewhere. The grass is nice and so are the trees but I'd rather pay $100 more to rent an actual house closer to the beach with way less of a headache than this place.
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Although Mariners cove offers many great amenities, Mariners cove has recently become more greedy and started charging for under cover parking, making it so that there is absolutely no parking. I drove around the complex several times last night after coming home from work, only to discover that I was going to have to park outside of the complex in the rain. There never used to be a problem with parking before, but now their greed is making impossible to just come home after work....The rent is already to high for this place, but now they want you to pay just to park!!!!! Don't waste your time, don't sign a lease here
1.0
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I've lived here three years, and this place is terrible. It's very expensive for what you get. Yes, the pools, dog park, playgrounds, and landscaping are nice. But, there are several issues with management. First of all they are not helpful at all and have very negative attitudes toward tennants. They also keep increasing fees for laundry, parking, etc. The laundry facilities are always broken and dirty and the service people never come when called. I am currently waiting for someone to look at termite damage; the second time I've called and no one showed up for either appointment. There are also plants growing in the gutters. There are also problems with other tennents; i.e. drug problems at the pools at night. Also, neighborhood kids make out, etc in shared public areas and there are homeless in the dumpsters. There is security, but they only write parking notices and dog pooping fees.
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****Edit***** You people with the mold in your homes, on your shoes. You need to get out now and sue them that's so detrimental to health. These people are downright assholes to the point when I signed a lease (several years back when I was a kiddo) I was warned that someone would be knocking on the door if I put anything on the porch. I moved in one night and it was INFESTED with baby cockroaches. I turned out the door and left. Kept the keys and used the pool I lived literally across the street. Used the jacuzzi and pool for years.
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Moving in, arrived at 2 AM, security guard who sae us arrive had our rental and personal vehicles fully loaded with belongings towed. $800+ to get back. Also, don't fall for Achilles fake customer service. He is of NO help after you sign the contract. Save your money.
1.0
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Such a noisy complex and rude staff. Only regrets
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Management has just changed hands and is absolutely awful. They will not help you if you have any issues and have no concerns about the quality of your experience at Mariners Cove. Paige, the new manager, has no idea what is going on and doesn't know how to run a business. She handles her problems like a child on the playground and has no idea how to deal with residents. She is known around the community as someone who is rude, immature, and unprofessional. They will take as much money as possible from you with no hesitation. The apartment themselves are mediocre. The gym is awful and appliances within the apartment are always breaking down. Listen to the reviews and ratings and find somewhere else to live. You will regret moving into these apartments.
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Let me begin by saying that we will NEVER live at Mariners Cove. Today, my husband and I got off work and arrived at Mariners at 5:40PM as they are open until 6PM (at least that is what their office hours say). We informed Christian that we were looking for a 1 bedroom. He then told us that he had already turned the lights off in the model but could quickly show us since they were almost closed. He never even asked our names and hurriedly took us to the model apt which was not even furnished. He made us feel like we'd completely inconvenienced him even though he was still on the clock. We literally were not there more than 5 minutes and he never took down any information to follow up with us. In addition to the HORRIBLE customer service, their fees are ridiculous. Charging for street parking is unacceptable let alone a $55 per month pet rent. That is the highest we have ever seen for a 30lb dog. We are very disappointed that a leasing agent like Christian is allowed to work with potential new tenants - we can't imagine anyone wanting to live in a community with awful customer service and carelessness.
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So far my husband and I have loved living in this apartment complex. The area is convenient, I live right by my job, and the beach is only a few miles away. The neighbors are also very friendly and the staff keeps this place clean and running smoothly. They're pet friendly too! Only two complaints I have are parking (I have a carport at least) and the fact that living in the lower apartment whenever the leaf blower comes around they blow leaves all into our patio, it's very annoying when I constantly try to keep it clean and leaves and dust just keep getting blown into our patio. Update: this community was at first a dream, we decided to stay here because it was affordable rent in a nice area. Soon after fast forward to when we move out these people are basically making up charges for everything. The whole time we lived in this community we had to use an employee access code to enter our apartment because we never received a smart hub to set up our passcodes. We contacted management twice about it and we never received any help from them so we let it go and continued using the employee passcode. After our move out we're accused of taking a smart hub we never received in the first place while renting there and they deduct $200 from our security deposit. During our last few months there our stove had a heat damage crack which we were told we wouldn't have to pay for most likely because it was heat damage. The new community manager was never in contact with us regarding this issue and they never replaced the stove for the remainder of the time we lived there causing us to minimize the use of our stove because we couldn't even cook on it so it wouldn't worsen the crack. We weren't there for the final inspection and we're being billed for many things including the stove, they took our whole security deposit and are charging us $100+ even more after taking away the whole deposit. Once your lease is coming to an end they ignore you and offer you terrible service. Avoid the future headaches and stray far away from this place that has terrible communication with its residents. They also have popcorn ceiling and if you live on the bottom floor, expect a lot of white dust everyday all over your furniture and clothing.
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I looked at this place the other day and decided to write a review about how bad Derek, the leasing agent who "helped" me, was. But my oh my am I happy I left with such a bad impression based on what I've read about this place. With regards to Derek, he was incredibly rude, had completely zero knowledge, and didn't seem as though he wanted to get a sale. If he's any indication of what the rest of the leasing agents are like, and how the residents are treated at this place, I will strongly advise all who are looking to for a place to rent to NOT come here. You will be wasting your valuable time.
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I moved into Mariners Cove in the middle of June. When I viewed some of the units, Anthony informed me that 7C - the one I intended to rent - had a $500 discount off the first full month's rent in July. I called four separate times and was even told "not to worry about it" by Anthony. That management would "take care of me" and apply the discount to my rent as had been agreed to.  I followed up several times and each time I was put on hold or told I'd receive a call back. This has never happened and now my account is showing as late, including a $100 late fee. I thought I had fallen through the cracks or maybe the management team is busy - until I saw the same type of shady dealings in a couple of reviews on Yelp. Below is the contents of the email I just received: -------------------------------- Hello, This is just a quick notice to follow up on the demand that was delivered to you.  On 7/11/17 we will have to begin the legal process which will incur additional fees to your account and begin the eviction process.  Please make your payment in full today to avoid those additional fees and bring your account current.  You can reach us at 866.286.0875 if you have any questions. Thank you, have a great day! Vanessa Community Rent Team Community Support Team Desk: 866.286.0875 Fax Line: 720.493.6590 Our Mission: To consistently provide quality apartment homes in a respectful environment delivered by a team of people who care. ------------------------------------ I have reported this apartment complex to the FTC and the California Attorney General's office for committing fraud. I believe they are intentionally "stealing" this money from tenants and using the threat of eviction as a way to continue stealing. I have never been so disappointed. I wish I had read the rest of the reviews here to see what kind of shady people I was dealing with before I signed anything.
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WORST PLACE EVER! STAY AWAY! This is a Scam operation preying on disabled & handicapped families. 100% Discrimination
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As much as Gail may say the place is improving, it's not. They've recently added parking as something else they can charge for ( doing this without any tenant input? NICE!). They devised a plan to give everyone the same parking sticker so the covered parking which was once a green plastic decal you hung on your mirror and the yellow decal for uncovered spots made it easily identifiable who could park where. Now I pay money to NOT have a parking spot. Way to go lame management. Be prepared to shell out for everything, water, trash, utilities on top of regular utilities, mandated renters insurance, did I mention parking? The gates work sometimes, remotes hardly do, if you're lucky to get one. Kids are still running around aimlessly, the pedestrian gates lack the locks so anyone can walk right into the complex, hence not really gated. Transients are always digging through the trash and they try to sucker you into signing another contract by offering a free carpet cleaning. It's no wonder the vacancy rate is so high. BEWARE OF THIS PLACE. I've been here for a few years now and I've finally had enough.
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I moved in blindly after Living in my own home for 30 years. I was relocated back to San Diego found them on a rental sight. When I arrived I was in shock! The arm pit of San Diego that is full of Black Mold, invested with bugs, and dendrites. Not to mention the management is incompetent uneducated in the field of rental real estate management. I switched apartments as a regular renter living in the section 8 government section. I would have better living. I paid way to much for way to long 2250 for unkempt grounds, and unkempt housing. After requesting maintenance daily for everything from un safe heater that has started fires through the complex to Black mold causing me to become very sick. They refused to repair major water problems, maintain the property. They can not even get a decent Manger to stay. We finally had one. But, the company refused to go with her recommendations. And hire a incompetent sales clerk with no training to replace her. Whom assume she is Queen of Mariners Cove Maribelle! She use staff to be her personal slaves carry in her groceries etc. When she came into the picture it went from bad to horrible. I was rob Aug 17 2012. Jump by a meth head neighbor January 23, 2013 at 845 am taking my dog to the vet.Had my personal information stolen from the main office which the reluctantly did not inform any of the tenants. Suffered major medical problems from the ex-poser to Black Mold. Had a home inspection done to show them what needed to be repaired. Which the proper manager was address. But When Queen of Getto started I showed her what the problems where. NOTHING I MEAN NOTHING WAS REPAIRED. I had pictures, test from mold air test done, thermo imaging done. They did nothing to correct the problem! Refuse to let me out of the lease.I stopped paying rent on May first 2014 ! When they would refuse to repair or fix any of the problems after 3 years of paying rent religiously. I went to court 17 days later showed there attorney the inspection report. She said you don't have to pay a dime, when do you want to leave. I said July first I had a deposit on a new apartment. She said if they want a money awarded they can take me back to court. No monies where award I agreed to leave the crap whole with wings on. But, The Queen Bee Of the Worse Place to Live in Coastal San Diego. Illegally reported false information on my credit report above and beyond. Not only did they keep my deposit she report a 10,000 debt to credit agency. Pretty funny I guess she doesn't realize wrongful reporting is against the law. But, I have a 250,000 suit against them now for personal injury. Beware of your health Mariners cove residents. And, watch your credit report. This is a perfect example of hiring uneducated personal to do a professional job. Wonder what what job she'll be qualified for next.(Burger King! Any one interested in the Class Action Suit please contact me. Beside the personal suit. I have been contacted by several current residents, and past residents on there past, and current problems. Aimco has had several Class action law suits against them for poor maintain properties. Now they have one more. Keep San Diego Clean of Slum Landlords, and Unqualified Property Management. PS CAROL the lady that is responding to all these post is not even a Mariners Cove Employee She is a Section 8 representative that works at the sight but only for Section 8 housing!
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What can I say? All the reviews are true. This place is just horrible. I have lived here over a year and I cannot wait to get the hell out. High speed police chases through the grounds? Yes! Get your bicycle stolen? Yes! Abandoned vehicles taking up scarce parking? Yes! Constant revenue generating add on schemes to get every last penny from residents? Oh boy yes! Water turned off without notice? Weekly! Section 8 people and problems? Plenty! Check out the photos. Cops always here, property falling apart and whatever they tell you the lease will be, the add ons will up that by $100. So far my favorite is the children with iPads out in the parking lot at night to get free internet, and break into cars. RUN RUN RUN Away from this hell hole!@ PS compared to the rest of the reviews, this is a good review. How pathetic. Please be smarter than I was and believe the reviews.
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Worst place I ever lived. My family could not have been more unhappy.
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If you love dealing with cockroaches on a regular basis, shitting parking at all times, dog shit everywhere, and unhelpful, and completely incompetent office staff, go ahead and sign a lease here. Signing a lease at this joke of a place was the worst mistake I've made in a while. We decided to give it a shot contrary to all of what we read on Yelp. I PROMISE YOU EVERYTHING YOU READ HERE IS TRUE. Everything seemed fine until we signed our lease, after that it seemed like we weren't a priority to staff. We had the intention of getting an 8 month lease to give us the option to leave if we decided we didn't like it. After 8 months we decided we HATED IT and went to give notice. Come to find out, they gave us a 15 month lease and said there was no way to break the lease. THEY TRAPPED US. All 3 of us living there, spoke to the agent TOGETHER and we're all of the understanding that we had an 8 month lease. The agent VERBALLY CONFIRMED our lease agreement then changed it after we left to ensure they had 7 more months rent. TOTAL SCAMMERS. They'll nickel and dime you and every chance they get. Speaking of which, our deposit we payed at move in is now almost half the amount we actually payed according to the office. I'll be hiring an attorney and pursuing legal action. Even more disgusting, a week after we moved in, we noticed cockroaches. The staff had hidden glue traps all over to hide the INFESTATION until were settled in and it was too late. We had to have our apartment sprayed every week if we wanted to keep bugs out of our home. (In order to spray, you have to remove everything from your kitchen shelves, bathroom cabinets, and cover all your belongings or you'll have pesticides all over your things..) needless to say, it was a HUGE hassle. Furthermore, when we asked to have our place sprayed the company either never showed up, or came way before or after the 5 HOUR WINDOW they ask you wait for them. If you look at recent videos of this place, it truly shows the severity of the cockroach infestation. Parking is a joke. They pass out more parking passes then there are actually places to park, so finding parking after 6 pm is almost impossible. The only other option paying 30$ for a cover parking spot. The pools and jacuzzi's are always disgusting... Gym equiptment is trashed and hardly works. And the dog park is again, INFESTED with fleas. There's dog shit everywhere. (I know it's dog owners responsibility to keep up with their dogs, but if that isn't done staff should look after the grounds) The apartments themselves are beat. Wood rotting through the apartments. Dilapidated kitchen counters and kitchen appliances. We've had to hand was all of our dishes because of the disgusting and hardly working dishwasher. Garbage disposal doesn't work and leaks water below our sink, which is rotting and molding. We asked maintenance to fix both issues but nothing has happened. Keep in mind, I have nothing to gain from this post. I just hope I can save whoever is reading this the wasted time we had to endure while at this place. PLEASE DO YOURSELF A FAVOR AND AVOID THIS HELL HOLE AT ALL COSTS.
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Run for your life!!!! Drug dealers, theft, and the most vile management office whose evil rule you will live under! Not to mention the actual apartments are expensive ($1600/mo for 2 bedroom) and are pieces of crap and completely falling apart, roach infested, and are dark depressing caves. The pool up front and the workout facility is nice. That's where it ends. I have had my car broken into, my apartment broken into, 4 bicycles stolen off my patio (where you have to keep them as they won't let you lock them up anywhere), there was an identity theft ring being run on the property, homeless people sleeping in the back of my car, homeless people sleeping on the kids playground, homeless people bathing in our Jacuzzi, did I mention the drug dealers, and finally the cause of all of the problem's here.... the management office from hell. I hate to blame the actual people who do the work in the office, as the entire office turns over once every few months. Their indecency must trickle down from upper management who have no concept of human decency and clearly no business sense as well. You want to make more money? How about spending your time cleaning up the crime before harassing elderly tenants who have lived here for 20+ years without a single late rent payment over a few plants that actually bring some color to such a depressing place to live? Why don't you get your acts together in that office and quit being such accusatory assholes to the tenants who pay their rent because your paperwork is all f'd up? Maybe your units wouldn't turn over so much and you wouldn't have to invent more ways to make money which continuously piss off your tenants. If you took care of your tenants, you wouldn't have the worst reputation in town, and you might actually keep some and even attract some tenants you could keep paying your ridiculous rent.
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Day 1: Found an abundance of animal droppings under our sink. Hours later, see two mice run through our kitchen. After going to the leasing office we learn that pest control won't be able to help us for 7 days. 2 hours later, I see a pest control truck drive by the apartment but nobody came to help us. I called the leasing office 3 times and left a callback number and was ignored. We were also told that this was not common and we were the only people experiencing this but later find out that all of our neighbors are having the same problem. Day 2: we got in touch with maintenance and they give us 2 traps under the sink (the maintenance guys are great people). However, still no pest control (which we pay for in our rent). We captured 3 more mice on our own. Still no word from our lovely leasing staff. Do not move here unless you enjoy spending your weekends capturing mice with your bare hands.
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I am currently a resident and I can not be happier to move out in January. If your looking for a place to move into, do not suggest this place based on my experience. I have been living here for a year and it was mostly convenient for me to get to work. Here are some major issues yes they have plenty laundry rooms around the complex but only have one machine to add money on the card although when I first moved I was told they were going to install more, its inconvenient for residents that live at the back of the complex because the complex is fairly large. Also I had issues with spiders and a couple times I seen roaches, I keep a very clean apartment so this bothered me, I reported it to the front office but I never had anyone come and spray which is also a issues since you pay a monthly fee for pest control and I have never not once seen anyone around spraying. Before I moved in there I read a review saying that the management were con-artist and this is true. Not only do they make you pay 10.00 extra for parking if you come home after 7pm you are forced to park on the street or pay an extra 20.00 for assigned parking and since there is more 20.00 spots than the other you are forced to give them more money. You would think since you lived here you would would at least get one parking spot not here you pay for a spot that your probably will not have depending on your working hours and since I'm in the military my hours change. Also they will tow your car even if you live there and sure you get a discount but why should I have to worry about getting towed at a complex I pay rent for. I went outside late around 1am and I see this guy just running around with a flash light looking for cars to tow. They only come in the wee hours of the morning so they will be sure to have a least one person to tow and I'm sure mariners cove get a little cut out of the money residents pay to get their car back. The first time I got towed, I was towed twice by the way, I talked to the front office to talk to them, I asked why don't they give the tow company a list of plate numbers of the residents she explained that they don't give out personal information but I'm sure residents would rather have the tow company have their plate number instead of waking up to no car and paying 170.00 to get it out. I also asked what would I need to do if I lost my pass and the front office was closed she told me to park on the street. I was furious I'm like really that's really how you treat your residents. Also when I first moved in the residents beside me had a issued with mold which they had people come and clean but who is to say how many other apartments may have mold that has not been seen or reported. I am choosing to move because the prices are steady going up and the apartments are not worth what they are asking for, there is no parking and the management has no problem towing resident cars. Its obvious this place does not care about their residents but more concerned with how they can get more money out of the residents pockets and into theirs.
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So I am glad to hear that I am not the only unhappy tenant living in Mariner's Cove. I am getting ready to move because after being a good tenant for two years they have told me that they will not be renewing my lease. I have always been on time for rent and never had any complaints from fellow neighbors. Because I am on unemployment now the leasing office has decided that I do not qualify for the apartment. Let's just start by saying that we have neighbors who are always in domestic fights and dogs who bark non-stop but they are going to be allowed to stay. I on the other hand have been nothing but a good tenant. The leasing office is not willing to work with me. I guess it may be a blessing in disguise seeing that I feel like I am being treated like section 8 when that is so far from the case. This complex is no longer safe. I had a domestic violence fight happen the other night right below my patio and also have a friend who had both of his arms broken after being attacked in the parking lot. The parking fees are crazy seeing that there is never any parking. I should also mention that my boyfriend is a Veteran and we have been told to move out but they will rent to anyone on section 8. Maybe we should think about having 4 kids and going on welfare and we would def qualify. I can not wait to get out of this place. DO NOT RENT HERE
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Definitely listen to the other reviews. Warren is the man but aside from that, this place is a no go. We have lived here less than three months and there has been toilet, sink, sliding doors and patio light issues. The parrots are loud and annoying for an hour in the morning and at dusk. A drug dealer with a backpack full of marijuana was caught just outside my front door. He's selling pot at the kids park and by the pool. My motorcycle was stolen 20 feet from my front door in a well lit assigned parking spot between 9-10pm. It is not safe. We have heard about all the break-ins and hope it doesn't happen to us. It looks nice but there is some shady stuff going on here.
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This place is terrible to live. Everyone that I know that has lived here has hated it and I wish I had never moved in. Since moving in, I have had a leak in my bathroom that lasted a month, a broken refrigerator, a leak in the kitchen. I've had two leaks in the sinks and when I moved in, the dishwasher and stove were broken. The service that I have received has been awful. People are unhelpful and at times downright rude. The only really helpful one has been Melinda. This place stinks. I can't wait to move.
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Absolutely AWFUL and fraudulent business!! Do NOT trust this property with money for a deposit if you are trying to secure a rental there. My friend gave them (Warren, Maribel and Jennifer) a $500 deposit to hold a unit and they told him if his application did not clear, for whatever reason, he would receive the deposit back in his account within 5 business days. It has now been 9 business days and HE IS STILL WAITING after many calls and emails to management and supervisory personnel at Mariner's Cove Apartments. They continue to either ignore his emails and calls, or when he has gotten a response they have excuses (admitting, even, that they had not properly processed the request for a refund in the proper timing.) Interesting also to note that when he gave them the check for the deposit, the funds came out of his account that same day, and now when he wants it returned, he is having to BEG them to conduct themselves professionally and ethically. SHAMEFUL.