Pacifica Park Apartments

Make sure to read all your legal obligations. My husband and I are relocating due to a career opportunity. We were very happy here up until now. When we initially signed the lease out penalty for breaking the lease was one month's rent. After resigning the addendum changed the penalty to three months' rent. Now we are out $10,000 and will have to go into debt just to leave.

I hate to leave a bad review to this apartment but I have to because this is my second time they disappointed me on my appointment with them to tour the unit and they always say the unit is not available for tour or viewing. I drove an hour away from the location. It was just a waste of time and money for me. False advertisement and not good staff and bad customer service...will never recommend this apartment at all.

I lived here for 2.5 years. Things were great in the beginning, but went downhill after I renewed my lease. Pros: Good storage, dog park, gym, washer and dryer on site, close to the freeway, 5 minutes drive from the beach, and nice apartments. Cons: - Maintenance is not responsive and apparently only does repairs after 7pm. -When a washer or dryer is broken, or the laundry room smells like mold, don't expect it to be fixed for a few months. - If you need your FRONT window screens replaced, you can expect the creepy maintenance guy, Greg, to be looking through your BACK windows at 8pm, a month after you submitted the request. Don't expect him to contact you before he does this either. He'll only contact you after you yell at him to go away. Greg, why does changing my screen require you to peer into my apartment? And if something like this happens and you describe to bring it up to Cherie, the property manager, you can expect to be gaslit and dismissed. - Expect $100-350 for trash, water and other fees to be added to your rent each month. If you inquire about these fees, don't expect a transparent response from Cherie. She becomes very rude and patronizing when tenants ask about what they are paying for. - If you look at a unit that's listed for $ABC/month, don't expect to see that rent price on the lease when you go to sign. Expect the rent for your desired lease term to be about $200 more than the price Cherie initially told you. - Expect for Cherie to neglect to tell you that you and your neighbors' door codes were changed at 10pm at night. - Expect a LOT of illegal dumping. Non-residents will drop off their bed bug-ridden mattresses, tables, TVs, etc. And guess who pays for it? The tenants! And when you bring this up to Cherie, don't expect any action or acknowledgment. - If you happen to be unlucky enough to work with Cherie when you apply, don't worry! She will be very nice in the beginning. If you want to stay on good terms with her, I advise not asking her any questions or bringing her any concerns while you are a tenant. Overall, the location is great and the community has a lot of great qualities, but it's not worth it. At first, I could bear the inflated fees each month. But I won't tolerate is maintenance neglect and unnecessary rudeness from the property manager. Do better.

Management, have a way of dismissing you as the only one with an issue, when that's far from the truth. I have rented in many cities and area in California due to my profession, and this is the only place I've ever had issues like these. This apartment doesn't command even the half of the rent it advertise about.. Pathetic and infested with many pests. better stay away from such corporatized apartments homes.

Amazing property with updated appliances and room layouts! Really enjoy the quiet neighborhood and pet-friendly environment the apartment has! I'm a recent resident and am loving it so far! Updated: Terrible customer service lines when trying to call for maintenance help or leasing office questions. I've called their number multiple times for help since our resident portal is under maintenance and no answer.