Peachtree Park Apartments Reviews
Peachtree Park Apartments located in 1000 Peachtree Park Dr NE, Atlanta, Georgia 30309, United States there are many issues and complaints with this community/location, scroll down to the reviews section to see the true reviews for this location
Contact Information for Peachtree Park Apartments
1000 Peachtree Park Dr NE, Atlanta, Georgia 30309, United States
Phone Number
Website URL
www.peachtreeparkapartments.com
Year Built
1969
Total Units
303
Location
Detailed Information for Peachtree Park Apartments
Exercise extreme caution when considering properties listed by the horrible company “AIR Communities” on rental platforms. While their promotional visuals might appear enticing, prospective tenants should be forewarned of a multitude of hidden fees. Beyond the baseline rent, there are significant charges for amenities such as parking, water, and mail services, which often require an additional subscription. The following are crucial observations derived from reviews by past tenants across multiple platforms. It is imperative that you review these insights meticulously to avoid potential regrettable experiences.
Here is 15 reasons why you SHOULD NOT! consider moving into Peachtree Park Apartments:
- Mold Issues: Many tenants reported mold in their apartments, which can pose serious health risks.
- Pest Problems: Roaches, rats, and pests were a consistent issue for several tenants.
- Poor Management: Numerous reviews indicated unresponsive and unhelpful management.
- Security Issues: Reports of break-ins, thefts, and lack of safety.
- Parking Troubles: Many complaints about the parking situation, including unauthorized tows and limited spaces.
- Maintenance Challenges: Although some reviews praised certain maintenance staff, others mentioned persistent maintenance issues.
- Unpredictable Charges: Several tenants complained about arbitrary and unexpected charges, particularly after moving out.
- Inconsistent Communication: Difficulties in reaching the management, unanswered calls, and ignored emails.
- Unkept Amenities: While some amenities are mentioned, they are often described as unclean or poorly maintained.
- Unreliable Services: Issues with mandatory services like the package delivery system and unexpected water outages.
- Leasing Issues: Reports of rapid turnover in leasing office staff and leasing complications, including sudden rent increases.
- Safety Concerns: Some tenants felt unsafe in the complex and surrounding area, including reports of gunshots.
- Hidden Fees: Unexpected fees and lack of transparency in charges.
- Poor Apartment Condition: Older apartments, issues with plumbing, flooding, and more.
- Lack of Tenant Respect: Multiple reports of management not respecting tenant rights or concerns.
Reported Hazards for Peachtree Park Apartments
Dog Poop
Mice
Roaches
Urine
Mold
Termites
External Links for Peachtree Park Apartments
Our website exposes the deceptive practices of AIR Communities. We link to external reviews on Google Reviews, Yelp, etc. but caution against trusting 5-star ratings. Many are the result of incentives for positive feedback, not genuine tenant experiences. We advise focusing on reviews of 3 stars or below for a real picture of these properties. Beware of manipulated ratings and seek the truth in the more critical, honest feedback
Reviews for Peachtree Park Apartments
Do NOT move here. The management company is terrible and they will screw you over when you move out. They either take 2 weeks to respond to your emails or don't respond at all. We recently moved out and I emailed them 5 times trying to inquire about certain steps and charges and I never got an answer. The deposit doesn't cover anything either and they'll charge you hundreds for the tiniest things and there's nothing you can do about it cause they send it to a third party that charges astronomical prices and refuses to budge.
This is the worst apartment community I've ever encountered. The management team never addressed any of my concerns. Run far away! This is a community that embraces drug dealing, thugs, and vandalism. Chris Turner is a horrific manager. Please take this information seriously.I don't think anyone wants their property vandalized, car keyed, mail stolen, and no response ever to help. Corporate Aimco was no help at all. No one should feel their safety while living in a community.
DO NOT LIVE HERE. If you want to live here because it's cheap, they will make you pay for the real price with all their hidden-fees tactics. Please feel free to contact me if you want me to further discuss our experience at Peachtree Park apartments. 1. It is completely UNSAFE to live in this neighborhood. We got our computers stolen TWICE. Management did absolutely nothing either in terms of safety or even trying to recover the laptops in question. 2. We were charged multiple hidden charges MULTIPLE times. For example, Management just "forgot"' to tell us about our expiring lease. As a result we had been paying $200 extra per month for a month-to-month arrangement. Another example is the surprise extra charge we got when we move out because management claims we were supposed to move out on the 4th rather than the 1st. We weren't even the - still $400+ charge. 3. A gentleman came to do an inspection, walked around and approved of our move-out. Later on we got slapped with $840 in charges. Yes, you read that right $840! 4. The amenities are none. The appliances are old. The bathrooms have not been renovated for at least 15 year. The AC system broke down at least once a month. As I said, I'm happy to expand more on this if you have questions folks. My overall advice is: DO NOT live here because of the cheap rent. I regret this decision entirely.
This place will be all smiles to your face but are shady as hell. When we first moved in the apartment had not been cleaned from renovations that had been completed and had scuffs/marks all over the walls, as it was the weekend we were unable to get anybody in to fix this until the following week - by then I had already cleaned pretty much everything up and our furniture had already been moved in. So they mopped the floor and only painted the scuffs they saw, big whoop. Once we moved out a year later, even though it was already discussed that we would not be paying a cleaning fee, a cleaning fee was charged. We were also charged for painting. But, it clearly states on the move out leaflet that we should leave the place as we found it, let me tell you it was in much better shape than what we arrived with. Now months later this apartment is using blackmailing (such as threatening to take us to small claims and then changing it to threatening a collection company. All the while not responding to us at all and being unable to provide any proof of anything) and shady business practices to try and get even more money from us (they already kept our deposit which is already much more than we owed them). They cant keep their story straight and are constantly changing the charges. They even tried to charge us a late move out fee even though we had the entire apartment clear and were moved out the day of our move out date, mail keys handed in and everything. The only good part of this apartment are the maintenance men and the location. Trash does not get taken out, mosquitos everywhere, constant plumbing issues, safety issues. If you dont believe me just look up reviews on the better business bureau, I wish I had before. Stay well away from this place, they are a bunch of money hungry sharks that do not care at all about their residents.
The lady that manages this place is a disgrace. Knowing she is about to cost AIMCO a huge lawsuit for violating My mother in laws and MY rights,she decides to continue playing games with ANY neighbor that makes complaints about tenants who act like ANIMALS. If a ******* who is acting like an animal and making it so noisy that a pet actually died in the apt from the trauma the neighbors are making on purpose thats OK. If that neighbor comes after a neighbor threatening their life that OK with her. This is the definition of a lady that wants a lawsuit or something yo happen. They don't look at who is right and who is wrong,they go by whoever played the race card. Stay away from this place with all the fake reviews they have just to win a gift card. They also move people in on purpose with children above an elderly tenant knowing they will move out. Deplorable! Lawsuit incoming.
I love living at Peachtree Park! Office staff are kind and respond quickly to any concerns. Doc on the maintenance team is awesome! Responds quickly and is always pleasant to interact with. My apartment is a cute studio in a great location with plenty of natural light. EDIT: As my 18 month lease is coming to an end, I was sent a renewal offer on 12/29 that detailed that my rent would be increasing by 23%! The rent for my STUDIO has increased to the same price they are offering a 2BD/2BA (an additional 250 sq ft) apartment for in the same community. Why would they choose to price out a tenant who has never been late on rent and causes no issues? They know that most people dread moving as it is a huge inconvenience, and most will just pay more to avoid the hassle. They are taking advantage of their own residents to try to make more money, when in reality they will probably re-lease the same apartment for not nearly what they are asking me to re-new at. Absolutely absurd. Since we are required to submit a 60 day notice to vacate, this left me only 8 days to submit notice, with no where secured to move into. Other notes: The office staff has completely turned over since writing my first review, and the current staff is not nearly as responsive or kind (although Doc is still great). While I don't mind the cats at all, I DO mind the roaches, which are seen often in my kitchen despite having an exterminator come out. Trash is often piled up outside of the dumpster. They have had issues with plumbing ongoing for months causing occasional water outages (sometimes without notice because the office is closed).
You get what you pay for. We're moving after only 6 months because it's just THAT bad. It's worth it to go for the 1500-1600 a month places - trust me. We signed sight unseen, thinking we got a great deal - we didn't. We've had one attempted break in, and many dings and dents on our cars from neighbors opening their doors into our cars - and the leasing office doesn't care or do anything to stop it. Basically, just don't live here if you have any better options. Also, they make you pay $10 a month to park your car, but if there is an unregistered car they do not tow it. So don't even tell them about your cars because their staff would rather not do the work required to get a vehicle towed. There were two abandoned cars outside of our apartment for 6 months with flat tires and no complex decals. (I followed up several times about them getting the cars moved - they eventually put a notification on one of them, which fell off over time because of the rain; it was never moved).
I lived here from July 2011 to June 2012. I thought it was a great price for the location, and our apartment had been updated with new fixtures and "wood" floors. After we moved in, the "wood" floors started leaking glue, getting all over our furniture and rugs. Management was very accommodating at first, saying that they would replace them if they didn't stop leaking glue, but that never happened. Also, our place was broken into three times, and I had to fight with management to let me out of my lease. Every time I talked with the management office about it, they said it was up to their corporate office, and they didn't have the power to do anything. Then I would try to call the corporate office, but I was not allowed to speak with anyone at corporate except the customer service rep. They avoided doing the right thing by keeping me away from anyone with the power to help me. Finally I started leaving my story on review sites to at least let people know to avoid the place. That's when they agreed to let me out of the lease. When we did the moving out checklist with the head of maintenance, he said "Oh, there's a simple fix for this sliding glass door that kept getting broken into." It would have cost them $5 to put in a security measure that would prevent those break-ins, but management was more concerned with denying any liability than attempting to improve the safety of their residents. Other issues we had were: high water bills (about 3 times what they should be) because the pool was supposedly leaking and the residents were being charged for it, instead of having the pool fixed; a snarky assistant manager who treated you like you did something wrong whenever you complain about something (although in fairness, that person is likely not there anymore). Maybe things have changed since June 2012, but BEWARE!
This place is a disaster. Service is awful. Staff is rude. I don't recommend anyone to move here. Complex is extremely dirty, houses are old and not safe. Bugs all over.
Slumlords. They have tried on multiple occasions to intimidate me into silence when I complain about the poor way in which our community is managed. I was recently served a cease & desist letter at 9:45pm by a police officer who could not provide me badge information when requested, and this was done literal days before I gave birth. They increase rents every year but never improve anything around the community. They allow tenants to be harassed and victimized daily, and dont do anything about it. A young woman was sexually assaulted at our back gate and they didnt even put up a camera to try and dissuade these things from happening again. I could list out all of the civil rights violations these people commit daily, but Ill stick to keeping a personal log of them for future use.
I live in these apartments for maybe 5 months. I demanded to terminate my lease and it was terminated, without added fees/charges. The place is deplorable!!! They have an ant infestation issue, I actually had a colony in my frigging car. I took it to the dealer resolve. I took the cost out of my rent because they were more than aware of the issue. Huge, I mean huge waterbug issue. I had to hire a company for pest control which again, I took out of rent. I took pictures and videos and at 4 months, demanded to be released from my contract. No one should live like that.
The absolute WORST place to live I cannot wait for my lease to expire. I have never dealt with such a rude staff. From the beginning my apartment was a mess carpet not pulled tub not refinished cabinets stained filled and the toiled seat closet and bathroom drawers were falling apart. Save yourself DO NOT MOVE
I could complain about the rats or the lack of parking. (Though, the feral cat colony does its best to contain the rats, so thats nice.) Or maybe the constant renovations that inconvenience the entire apartment complex, like when we couldn't park there for a whole week. Or that I have lived here for 2 years and over those 2 years, I have called the leasing office over 40 times and not once has anyone ever picked up. I have left dozens of messages and not once has a message ever been returned. This includes when our heating was down for December and January and no one would pick up the phone or respond to an email until they got the email that we were reporting them to the city. (And then it took another month for them to send out someone to fix it) But the real reason we are moving out is that this is not a safe area to live in. I do not feel safe even during the day. I have been followed during the day when just trying to get the mail and had to get in my car drive somewhere else and wait. Download the Citizen app on your phone and check this area for a week before deciding to move here. And management, if you are reading this, please reach out. I have sent 5 emails in the past month trying to get an answer about move out protocols and no one has responded.
I am not surprised by the other reviews. My experience was terrible. The move-out might be the pinnacle of frustrations, among the infuriating things that happened during my stay (2 years - as I went to school nearby). I am in dispute as we speak over an additional $500 charge for "damages" to my apartment. *Trash removal, Carpet Replacement, and re-painting to be exact. However, it all stemmed from my upstairs neighbors flooding my apartment, 6months prior. The maintenance staff at the time (they were eventually all fired, and replaced, which - seems to be a theme for "Team PTP" ) did the bare minimum to fix the problem. I had 2 inches of water in my kitchen, that seeped into my living room, and left my kitchen ceiling sagging from the water damage. After multiple complaints, they eventually repainted and that was seriously it. I still smelled mold, but their solution was to paint over the problem (they even painted the WRONG COLOR) . They tore the carpet away from the kitchen linoleum in the process of the "fix" (what I'm guessing is part of the aforementioned charges) and if that wasn't a sign they couldn't have been more negligent, I eventually noticed black mold growing in my room vents. METAL room vents. By then, "TEAM 1" had been removed, so when "TEAM 2" came to replace my filters, they were so shocked and horrified by the state of my apartment, they told me they were surprised I was even paying rent. *Also. The closet to the heater/filter, had been painted shut so they had to rip that open. The list goes on. And now they are trying to charge me extra for damages incurred by not only my neighbors, but their own employees. Thanks Peachtree Park! Corporate operates out of Colorado, and must not have ANY clue what goes on at any of their units. They do a lot to upkeep the exterior of the place, and minimal to fix anything inside.
Really, I'd love to give negative stars. My experience here started out fine, declined every month, and has continued to get even worse since moving out. Initially, I wanted to avoid leaving any negative reviews because I realize the deceitful and predatory nature of the business is not the fault of the complex staff, but rather people in corporate offices far away from the complex. I didn't want the regular people to be negatively impacted by anything I did, but I feel like I don't have a choice at this point. It's been five months since I moved out, and I continue to be plagued by this company's endless harassment. after they kept my security deposit, they claimed I owed them even more money, but they apparently can't figure out how much or what for. Every statement I have received from them has had items changed, sometimes double billed, the amounts for some change, and the totals sometimes change and sometimes don't. They started out with threatening to take me to small claims court, but when I disputed their nonsense charges, they disappeared for a few weeks until coming back to threaten me with a third party collections agency. When I inquired about why things were listed and charged differently in all four of the "final" statements they sent me, and the current ledger, the response I received was, "don't look at the statements, only look at what we're billing you now, otherwise you're going to get confused". Obviously I'm going to get confused when you're arbitrarily changing not just what you're billing me for, but also how much it all costs too! Come on, make it make sense. Also, any reviews you've seen about water shutoffs, overflowing dumpsters, poorly maintained grounds, bugs/pests, parking nightmares, and disruptive neighbors? Yeah, they're all true. And the constant moisture trapped in the buildings by the poor drainage in the area combined with the cracks in the windows frames from shoddy craftsmanship and construction, made for the perfect breeding ground for mold to start growing in the window frames/sills. Did they care about that when I told them? I can't speak for other people's feelings, but the response I got of essentially just, "sorry ", sure doesn't give me any hope. Tl;dr: Unless you want to have a bad time living here, followed by months of harassment, threats, and bully tactics over fraudulent charges, stay far away from this place (and likely any other rentals owned by Air Communities). Also, editing to add, just have a look at their reviews on the Better Business Bureau - I really wish I had before moving into that place.
Don't do it! I should've listened to someone's Wi-Fi name "get out while you can" when I seen it. Grant started out nice but turned out to be a fraud. Me and my roommate were there for 1 month paid maybe 3 months worth of rent, things went south I spoke with him and said since we have a lump sum of money he can end our lease free of charge! Never heard from him again. My roommate spoke to him and gave a complete different speech. He knew we weren't there no longer and kept adding up until he filed an eviction. Now we're being called saying we owe 10000$. I will never recommend this place. Doc the maintenance guy deserves to run the entire company he was the best, friendliest, and most respected person at this business.
don't move here! I saw that after me and my roommate moved out they jacked the prices up almost 400 more dollars a month! This place is sooo not worth that increase. My roommate and I initially moved here for price, but do not let that make you make a HUGE mistake. the counters are cheap absorb everything so you will have splotchy countertops. the apartment floors are all warped causing dips and lumps when you walk. Neighbors are loud. The neighbors let their dog piss and poop anywhere they please and don't discard the waste. Then WE get accused for leaving animal waste when we don't have animals. They nickel and dime you for every little thing after you move out. MAKE you pay to park and MAKE you have the $25 a month valet trash. not to mention that our apartment had MICE. yes freaking disgusting. All they did was put down sticky mats. Didn't try to seal where they were coming in from. Also had fleas with no animals.Leasing office people are not very nice at all. Can't really blame them cause it's the company that owns peachtree park and not necessarily their fault they work for such a crappy company. Only pro is that this area is a good area and I personally never felt not safe and never heard about any break ins. All in all SERIOUSLY DON'T MOVE HERE YOU WILL REGRET IT!
Really, I'd love to give negative stars. My experience here started out fine, declined every month, and has continued to get even worse since moving out. Initially, I wanted to avoid leaving any negative reviews because I realize the deceitful and predatory nature of the business is not the fault of the complex staff, but rather people in corporate offices far away from the complex. I didn't want the regular people to be negatively impacted by anything I did, but I feel like I don't have a choice at this point. It's been five months since I moved out, and I continue to be plagued by this company's endless harassment. after they kept my security deposit, they claimed I owed them even more money, but they apparently can't figure out how much or what for. Every statement I have received from them has had items changed, sometimes double billed, the amounts for some change, and the totals sometimes change and sometimes don't. They started out with threatening to take me to small claims court, but when I disputed their nonsense charges, they disappeared for a few weeks until coming back to threaten me with a third party collections agency. When I inquired about why things were listed and charged differently in all four of the "final" statements they sent me, and the current ledger, the response I received was, "don't look at the statements, only look at what we're billing you now, otherwise you're going to get confused". Obviously I'm going to get confused when you're arbitrarily changing not just what you're billing me for, but also how much it all costs too! Come on, make it make sense. Also, any reviews you've seen about water shutoffs, overflowing dumpsters, poorly maintained grounds, bugs/pests, parking nightmares, and disruptive neighbors? Yeah, they're all true. And the constant moisture trapped in the buildings by the poor drainage in the area combined with the cracks in the windows frames from shoddy craftsmanship and construction, made for the perfect breeding ground for mold to start growing in the window frames/sills. Did they care about that when I told them? I can't speak for other people's feelings, but the response I got of essentially just, "sorry ", sure doesn't give me any hope. Tl;dr: Unless you want to have a bad time living here, followed by months of harassment, threats, and bully tactics over fraudulent charges, stay far away from this place (and likely any other rentals owned by Air Communities). Also, editing to add, just have a look at their reviews on the Better Business Bureau - I really wish I had before moving into that place.
I'm going to start off by saying Doc and his maintenance crew are fantastic! Always very timely, so nice and attentive. Could not ask for better service on their behalf, they're wonderful! However, I wish I could say the same thing about management. Forget the bugs and the mold, management started off hot by knowing we are in a 100 year flood plain and not telling us when we moved in. On top of this, during Hurricane Helene, they only notified residents Peachtree Creek was going to flood our complex about 10-20 minutes before it happened. Zero warnings to move cars/personal belongings, many of our neighbors woke up with their cars submerged (not to mention the overpriced parking fees). There's no way management wasn't aware of the creek flooding, considering it has happened before. On top of this, management has shut off water consistently this year. They call it "emergency shut offs" every single time, and water will be gone for 8 hours at a time with ZERO WARNING, multiple times a month, sometimes even multiple times a week. I understand emergencies happen, but the least you could do is warn us that the water is going to be shut off.
It was a total horrible experience overall. The Staff is insensitive to the issues so is there customer service. All we expect is some empathy and compassion to the issues we are facing as residents due to your poorly managed units. My horrible experience with the Staff helped me to make my mind. Here is the list of the issues you need to consider if you are planning to move there - 1. Centipedes and roaches - I have seen centipedes lurking around my bed many times. I was lucky to wake up before getting stung by those creatures. Please buy an Insect Killer and have it ready all the time. 2. Leaking Roof- The bathroom sealing started leaking, I reported and I did few follow ups with the staff. It took 1.5 months for the guy to turn up by that time I was not able to use bathtub or take shower in the master bath. The sealing was totally ruined and they have replace the whole bathroom sealing. So expect a good turnaround time to get your issues fixed and DON'T expect any sympathy or concern from management. 3. Extra Fees - I extended my lease for 1 month and it was in the middle of the month. The Staff or their Accounts department did not update me about the change in the payment date if you renew in the middle of the month. I was charged $ 100 late fee in addition to the $ 200 renewal fee. So ended up paying $ 300 more for those 15 days. For the next 15 days unbelievably they were charging me a full month's rent. When I spoke to the staff they said it was the mistake of the system but I will have to pay $ 100 extra for late fees. So I ended up paying $600 more for a month. I spoke with the property manager about this, he said it will get corrected within 48 hours which never happened. If you can't keep up the promise then don't lie to clients. Also he lied to me that $ 100 has been waived which also never happened. I checked with the customer care and as expectation they reprimanded me that I should know all these things when I sign a lease so well done. So have your budget ready to pay any extra additional fees if you are planning to move there. Due to these issues when time came for renewal, I decided just ran away as fast I can. Good Luck for your search !
Could not get anyone on the phone, someone would only text me. Finally got an appointment made. Got there before my appointment and waited till after my appointment time only for no one to show up. Then whoever handles their texting sent me a message asking how my tour went and if I liked it. I said no, no one showed up and they said "okay no worries, thanks for your time" so clearly they don't care. Wouldn't live there if that's how the handle things
How is it possible that these ppl are getting one stars from damn near everybody and management is really not doing nothing about the residents concerns!
The application fee is $60 but YOU MUST pay $750 holding fee which they say acts as deposit for apartment, so your application really cost $810. when you choose to not move forward with apartment they refuse to return the $750 to you. I called dozens of times for no one to have an answer, they transfer you to so called corporate which literally have you on hold for 40 mins until you decide to hang up. Other times they would just hang up on you. You have to get an email from someone working there after texting them all day about it (you only can get a number to text if you tour the place in person if they are nice enough to give it to you) to find out that they don't give refund deposits back. So do not apply there unless you are 100% sure that's where you want to move cause they literally scam you out of $750.00 for nothing.. they don't tell you that you won't get your money back. Instead they play games
DO NOT LIVE HERE. The WORST apartment complex and management I have ever experienced. Run down apartments, old appliances that sometimes work, no pest control (although they'll still charge you for it), no option to opt-out of the expensive valet trash, and so many other problems. Don't expect to get your deposit back no matter how clean or in good shape your apartment is when you vacate. They will trump up some ridiculous charges. The service requests are not timely and do not even fix the problem. I had to install my own closet rack (buy the equipment, drill the holes, everything) and then I get charged for it. The maintenance departments solution was to just put a folded piece of cardboard to fill the space between the rack and the wall. Half the burners on our stove didn't work despite multiple service requests. The dishwasher literally fell apart. There was a hornets nest in the bathroom window which they said they would remove and never did. Save yourself a ton of hassle and do not give these people your business.
My sister has lived here for a couple of years and I visited her over the weekend. She has been robbed 3 times with the leasing office "sincerely" apologizing and assuring her that they have 24 hr security. They do not. Within a day of visiting, she got robbed for the 4th time and my MacBook Air was stolen. The security guys finally showed up to let us know that they are only there every 4 hours. This place does not implement quality security for their residents. For this to have happened FOUR times is mind blowing. She is also not the only person whom this has happened to. Her friends moved out of their place in Peachtree Park because they had also been robbed a couple of times. I am hoping my sister will follow suit because, to me (or anyone who has a brain), this is absurd and unacceptable.
1 vote
DO NOT APPLY TO THESE APARTMENTS!! I applied to these apartments and was not approved. They never gave me my $300 holding fee back. They said it would take a week. That turned into two weeks. I had to threaten legal action against them and I'm still waiting. It is very hard to get a hold of someone to talk to. They only like to text. They kept lying and delaying any action to look into my refund. I'm going to take legal action if I don't have my refund in 2 days. Trust me, the apartments are not worth it!
I should give no stars, but because I cannot do that and explain why not to move here, enjoy the one star! 🙂 Where to begin... hmm For starters if you enjoy running water in your apartment this is NOT this place for you or especially if you work from home! Note the water currently turned off as I type this and will be turned off the whole day until the evening and in just this month alone (AUGUST 2018) the water has been shut off EVERY FRIDAY for the whole day and then other miscellaneous days throughout the month. In JULY 2018 it was the exact same way. SO in less than two months the water has been shut off for a total of two weeks. That is beyond unacceptable and that's only the start! The water CONTINUOUSLY gets shut off and has had a LEAK in the pipes causing EXCESSIVELY HIGH WATER BILLS since before I moved here in May 2017 and the people on site still don't know what they are doing. In one instance I had no water for over 36 hours and when I went down to the office and asked they simply stated "OH... everyone has their water on we must have forgot to turn it back on for you" are you kidding? That's not professional at all. (NOTE I had to drive down to the office NOT CALL because they also never answer the phone once you are a resident, but a leasing staff who gets paid to answer the phones, but doesn't answer is the least of your worries, I promise!) The whole staff was replaced during my initial lease here including both the community and regional managers none have been an improvement as I am in my second lease it is very apparent that there is NO sense of urgency when it comes to getting anything done around here. Work orders take weeks to months (yes weeks to months not days) to be completed and that's with reminding them. Also they require permits for parking and charge $10 a month for it, but have no way of enforcing who parks where because they do NOT have a SECURITY/Courtesy officer So people know they park here for the club across the street and leave their car overnight without worrying about getting towed leaving the residents to park far far away from their own unit. I have also received emails documenting SEVERAL BREAK-INS making the community a big target because again NO Security officers. I could go on and on, but I digress. Moral of story: Move elsewhere is all relatively costs the same anyways.
Recently, many homes have been broken and stolen. It is unsafe now. Besides, the staff do not do anything to prevent that. Really terrible.
I have lived in this apartment for the past 5 months and my experience was awful. My floors are warped from who knows what, there is water damage all throughout the ceiling, bugs are constantly coming in from who knows where and the staff was less than underwhelming to say the very least. Also in the past 5 months, I've dealt with my water being shut off 3 times and was notified that it was being turned off at the end of the day by the apartment complex (the reason being stated as maintenance). Also today in the 90+ degree heat of Georgia, my air conditioning in the apartment stops working. The apartment complex pools are also constantly filled with dirt, and occasionally are closed with no notice at all from the complex. Overall, with this apartment complex you end up paying way more than what you get out of it. I highly, HIGHLY recommend that you live elsewhere if at all possible.
Be warned- Poor sound proofing, you don't want to know what your neighbor's doing at midnight LOL, and roof leak - no one came to repair this for over 2 months - and it floods when it rains
To be clear the office staff, Bethoni and everyone included, are fantastic. However the management company, Air Communities, are terrible. After moving out my roommate and I were shocked to find out that not only were we not getting our security deposit back, but Air Communities claimed we owed $500 MORE due to "damages" incurred to our refrigerator. The "damages" they were referring to were dents that we pointed out to the manager when we moved in and did our initial walk through. We put in several maintenance requests to have it repaired to no avail. I also made several requests to have our garbage disposal fixed and was told I just had to stop putting things down it. Finally, one month before I moved out, they decided to replace the garbage disposal, which took all of five minutes. Why they couldn't have done that the first time is beyond me. If you're looking to move here just keep in mind that if this place stays in the hands of Air Communities you'll be nickled and dimed for "damages" you didn't even do when you move out.
I used to live in this apartment and there were several problems that I had faced. The apartment is full of cockroaches. Whoever trying to live in this apartment should be aware that even if you request a pest control, they really don't do much for you. They are going to put a tiny bit of cockroach gel on a small piece of paper and place it in your kitchen that really doesn't even work. Also, if you request a maintenance , THEY WILL ALWAYS BE LATE. It will take them more than 2-3 weeks to arrive and fix problems of your apartment. Overall, I DO NOT RECOMMEND THIS PLACE!
Do not recommend these apartments. Leasing staff and upper management is inattentive. Issues with ants and even after 6 times of pest control coming out the issue was not fixed, excessively high water bill, an extra $15 monthly fee is charged for parking, water is constantly turned off, and we were charged a late fee and even threatened to be "evicted" when we actually paid our rent. Save yourself from the unnecessary stress.
I have recently left this apartment complex. After two years of stress and numerous visits to the leasing office, I have come to the decision that this is the worst apartment management team I have ever dealt with. They are in no way shape or form customer service minded. They go out of their way to make the residents feel underwhelmed with their stay there. If for any reason, you are planning on living there, DON'T. and if you are already there, GET OUT AS SOON AS POSSIBLE. And for the love of all things holy and good in the world, don't be late on any of your paperwork.
Dont do it, it's a below standard community with a good sales team. When we were moving in, Grant had mentioned an "ammenity" called luxer. What he didn't tell us is that it's mandatory to get packages delivered to it or to get mail delivery off location- the whole move in process was super rushed so that was our bad on not checking in on a salespersons claims. Fast forward to moving in, I get an invoice from the service luxur for $50 so I cancel it because I wasn't aware we had to use the service since (obviously) it was something swept under the rug during the selling phase. After canceling, I'm made aware that it's mandatory (which makes sense, there's a decent amount of hidden fees here that nobody's upfront with you about even when you ask before you move in). We get the account set back up (through the OFFICE mind you), but it's made in my boyfriends name because since mine was cancelled, I'm paying for the account and on it as a notification, I requested an account and it was sent to my boyfriend. Then, on and off for weeks, packages only sometimes give us notification and we're usually left alone in the dark on them or just have to file a claim about delivery. Now, according to Grant, this is my fault. I'm being difficult because the office set up the account in my boyfriends name after not telling us the service was never actually optional if you have packages delivered, but we have gotten no notification of packages in my boyfriends name as well. And it's so frustrating trying to get this fixed it's crazy, like we literally just want our mail. I requested an account in my name months ago and now it's my fault.
This is by far the worst apartment I've ever lived in. This place is literally falling apart. I'm sick 24/7 because of their molding problem and nothing is being done about it. They also booted my car 4 times when i pay monthly parking for it. The leasing office is impossible to reach. One of my cars has been wrongfully booted since yesterday and no one in the office is answering my calls. Do not move here, worse mistake ever
Please reconsider ************. Possibly the worst way to handle any situation from leasing to moving in and now to a residents eviction that has now lead to further consequences for the remainder of the residents. The pile of belongings left behind was removed and left at our walkway obstructing our path to our house. Left an unbelievable stench and welcomed all sorts of bugs into our home. Let alone the sounds of rodents making a home in the stuff at night. When we asked for the items to be removed staff said they scheduled it but never confirmed that anything would or had been cleaned or attempted to be cleaned inside the apartment for over a week. Mind you there is literal f**** all over the apartment from an abandoned dog. Also management then said that they had no concern for any biohazard because it wasnt in our apartment just right outside our door! Also when I asked for a call back from the apartment for an update- they failed to call back until I called twice (it went straight to voicemail and said the office was closed two hours before close) and then again from a *67 number which was answered right away. Completely unacceptable considering the amount we pay. This is not the first eviction that we have seen and suffered through and the apartment complex continues to suffer from poor grounds maintenance and just horrible really horrible leasing customer service.
I wrote the ************ of ************** the following letter Thank you. Dear members of the ************,I reside at Road and I am writing to share my experiences with you regarding The Crescent, an apartment building in **************, located at the corner of *************** and **************************. The corporate owner is known as Aimco.I visited the apartment and applied for a place to live there. As part of this process, the building required me to make my deposit in advance. This seemed irregular but I went ahead and paid them $1,000, and then got my application approved. A few days later, I found my current residence and decided to forgo living at the Crescent. I informed the agent that set up the meetings, but they referred me back to the leasing office. My deposit payment was never returned to me. Eventually, I decided to dispute the deposit charge with Mastercard. I never signed a lease and did not commit to staying at the Crescent, but my application was accepted. Mastercard reviewed the dispute and I lost the case, initially. Crescent said that the $1,000 was a fee, not a deposit. This is so untrue! It was made very clear to me at the start that this would be the deposit. And, the agent in the leasing office, copied here, explained to me that I would get the money back if the lease did not go forward. It did not, but the company vigorously fought my claim when I made it. But, just this past week, Mastercard ruled in my favor and returned my $1,000 deposit to me. I felt vindcated. I wanted the Council to know that there are companies doing business like this in **************. Even for my current residence, my lease application fee was $50. It was not binding. While I learned a ****** to never make a payment like that up front again, why didn't this company give me my money back after I notified them? I never came back there, I never turned in any papers, and I notified the company's representative that I would not be moving there. Why did I have to file a dispute, and do all of this work to get my money back? I ask that the Council please look into this company's business practices. How many others have been harmed by these despicable and dishonest business tactics? Thank you for your time. *********
Little to no routine internal maintenance is done on these units. They are old buildings so that's a really bad thing. My unit has extremely sagging floors and plumbing issues. They will come for maintenance calls and do the bare minimum to check it off their list. For me this meant coming home after a week of a supposedly fixed toilet pouring water onto the floor. Likely breathing in mold until I move out. The service tech left the job with water still everywhere and marked it completed. Look elsewhere. These are way too pricey even if they were in good shape, which they aren't.
Don't move here for your piece of mind. Garbage. They only respect tenants who work a 9-5 outside of the home. If you work from home prepare to be disrespected and left no water, loud noise and outdated communication. I've had maintenance walk to my home with zero warning. Garbage, garbage, garbage, garbage. Literally the worst place I've ever lived zero Stars if I could give it. Don't listen to a word they say all they care about is money.
Consumers beware. AIMCO solicits positive online reviews by maintaining a partnership with an entity named ******** Associates that sends residents an email after move-in/service requests. This email promises entry into $500 prize drawings, a clear attempt to influence online reviewers. In response to this practice, I've reported AIMCO to the **** If you do end up leasing at an AIMCO community, make sure you require them to disclose their advertising and customer complaint protocols, because their business model is to sell an inferior product to the public based on a dual cost-saving strategy of skimping on operations and using solicited ratings to lower cost of sales. You will regret signing a lease with one of their communities, trust **** leased at an AIMCO community called Meadow Creek.Meadow Creek failed to turn over my unit in working condition. In a short period after taking over the unit: 1) the dishwasher flooded the kitchen because a drain hose was improperly installed; 2) the shower head leaked, spraying water on the bathroom ceiling and onto the floor; 3) the toilet had a large leak under the valve too obvious to miss, and the aging hardware in the tank required constant attention, often between individual flushes; and 4) the water supply to the washer was improperly installed so that only scalding hot water was available, regardless of the setting. Later, I also discovered a leaking pipe in a hall closet that posed a mold risk. Also, none of the doors inside the apartment would shut--like the person who painted couldn't be bothered to install the hardware correctly. I've never seen such mediocre execution. The first stretch was spent submitting service requests, which were required on a regular basis for the first few months.One day someone barged into the unit without knocking and startled me when I was in the bathroom. I worried that it was a break-in, and ran into the living room wrapped in a towel. It was a contractor that management dispatched to install a new refrigerator/dishwasher. I've never seen a landlord anywhere in the world enter a unit/dispatch repairperson without giving the tenant at least a 24-48-hour notice, precisely because any decent landlord (read: decent person) would like to extend the courtesy of not barging in on someone using the bathroom, undressed, etc. Note that I did not order this maintenance--Meadow Creek dispatched them without my knowledge. Once the appliance installation was underway, the contractors had to be reminded multiple times to wear a mask. Boulder was under a mask mandate at the time (still is as of this writing), and I interpreted their insouciance as not just garden-variety irresponsibility, but also a representation of how little respect Meadow Creek/AIMCO has for their tenants.I've called the front office multiple times and filled out multiple quality surveys pertaining to Meadow Creek's poor performance regarding the apartment handover, sloppy maintenance performance, and impolite/irresponsible violations of the mask mandate inside my unit. I received one week-late email from the community manager, ****, in response to an email about the unit handover debacle (which was pointless by the time he replied), but no other response of any kind or any effort to show good faith that they were at least trying to fulfill their responsibilities in a diligent manner. Pure contempt for tenants.After more episodes of maintenance personnel refusing to wear masks while fixing the endless water leaks in my unit, I reported Meadow Creek to the Boulder County Health Department.When I posted an online review about AIMCO-Meadow Creek on Yelp here--https://www.yelp.com/biz/meadow-creek-apartments-boulder--someone from AIMCO posted a misleading response containing information that implied 1) that I had put in a work request prior to the person coming into my unit unannounced (trying to imply it was my fault, and 2) that their community had not violated the mask mandate. Note that this is a company that solicits online reviews via unethical practices also attempting to obfuscate their role in negative customer experiences.Until ********************** can run their communities competently and show respect for their customers, I'd highly advise renters to steer clear.
I have been living here for over a year now. Random employees have keys to my apartment and just walk in whenever they want. I was a sleep one afternoon and their employee walked into my room. I was half naked! I have not had a goods night of rest in over 5 months, they always are doing some kind of maintenance and yard work going on early morning. There are so many dogs around this complex, be careful where you step, you will step on poop!! Plus the barking keeps me up all night. I have been extremely unhappy here and I can't wait to leave. IF YOU VALUE YOUR HAPPINESS... STAY AWAY.
Is some one reading.
The move out process was abysmal. My college age daughter gave notice by email to Peachtree Park within time to cancel cleanly, and Peachtree still charged us for 1/2 month rent due to a misunderstanding caused by their complete lack of communication. She and I tried to call their business office many times and never got a pickup. If you are thinking of putting your college age students there, THINK AGAIN!
Grant is a terrible leasing agent. I highly advise seeing through his fake smile and moving somewhere else.
I have been living here for 6 years since 2012, the good thing about this place is it is very quite at a good location, the repair requests were taken care of fairly quickly. However, the management is just getting worse and worse by the year, and they invent ways to rip you off! We moved out May 15h, 2018 due to graduation and job relocation. We had a month to month lease since Aug. 2017(we didn't sign a yearly contract because we were not exactly sure about graduation date), but they charged us "early termination" based on yearly contract in move-out charge! Also, we talked to the leasing office in March about move-out on May 15th, well before 60 notice days, a representative told me 30 day notice was enough, so I made the formal notice 30 days prior, when the move-out charge came, there was also "short of notice" charge, and the rep suddenly denied she mentioned "30 days prior was enough" while I kept her lie on tape. Lastly, they charged us $75 for cleaning, $190 for painting, $500 for counter and bath resurfacing, $600 for the floor plank replacement. However, they didn't mention any of these charges during pre-move-out inspection, and didn't tell us what needed to be fixed at that time. Again the charges seemed to be way over priced, for example, why the resurfacing work happened to total $500, as well as the floor could be cleaned by scrubbing, why did they charge for replacement and at $600? They were all hard sell with no explanation at all. Finally they admitted they made mistakes in the "early termination" and "short of notice" and removed those charges, only after repeated conversation with local leasing office manager and Aimco office remotely in Colorado, the local manager never returned my calls. I have been living here for 6 years and paid rent on time, this place is totally unfair to its residents. We will post our experience with them on Yelp and Google and other social media to let people know! They try to rip you off, and stay away from Peachtree Park Apartments!
Staff removed monies from my bank, sent three different copies of lease with three different dates, then said needed more information. I asked for deposit back. It has now been 2 weeks and the staff are refusing to answer my phone calls (They have caller ID). Very unprofessional and have been referred to my attorneys.
Do NOT move in to this complex. It will be the worst money you've ever spent in your life. You pay rent timely and it doesn't matter because they will move you into a unit that is not ready to live in, the work orders will be excessive and they have many issues that require you to literally live VERY UNCOMFORTABLY. The staff does NOT care, the management does NOT care and your problems will not be solved. The maintenance men will sexually harass you and they will get away with it until they get fired or sued. They will just hire new people who eventually quit because they hate their job because this apartment complex is not livable. Spend your money somewhere where your issues will be handled promptly and efficiently. Here, they will not and you will pay them thousands of dollars and they will not abide by their landlord-tenant laws for the state of Georgia.
Horrible, disgusting, awful experience. I sent them $1000 as a deposit when applying, and they promised I'd be reimbursed if declined within 72 hours. I declined within 24 hours, and then they refused to give my money back. Evil, vile, predatory behavior from this company. Incredibly glad I'm not living here, and I'd warn anybody to rethink their application.
WORST EXPERIENCE I HAVE EVER HAD. STAY AWAY! Giving a fully honest review, there are a few good things which is why we chose them in the first place: Pro's 1) The location is great, in Buckhead and close to everything, and price is lower than many other places. 2) The apartment itself is nice, we are in a renovated unit with tile flooring and renovated kitchen and bath and new appliances. 3) They are "dog friendly" with no size limit which is great for my lab-mix who was turned away elsewhere for being over 50 pounds. Con's 1) Management is absent at best and downright lying, rude, and disrespectful at worst. They will ignore your emails, put you off, give you the runaround, and take months to address issues only once you've made yourself impossible to ignore by involving corporate. 2) They will rip you off, often and in all different ways. We've been incorrectly billed, double billed for utilities, were denied the 2 weeks free move in special we were promised (took 8 months to get them to finally apply it), charge fees for every aspect of living beyond what the salespeople will tell you like 2 different monthly trash fees. 3) Don't trust the leasing agents and READ YOUR LEASE FULLY. Mine was supposed to be 15 months long but they made the actual dates longer with a move out date of 12/24, Christmas Eve! We moved in on the 16th, not anywhere close to the 24th. We asked for it to be adjusted and they refused saying simply "you signed it". 4) Bugs everywhere. You pay for pest control but it doesn't help. Stagnant water from runoffs sit in the backyard of almost every apartment drawing tons of mosquitoes. I get bit every single time I go outside in the back. Spiders inside our apartment all the time no matter how many times we request "pest control" and they supposedly do something about it. 5) Mold. We have mold all over the place because of a leak in the upstairs neighbor's A/C. Maintenance cut two holes in our walls which have still not been fixed (3-4 months now). The water was coming through out floorboards with are now damaged around the edges and have mold growing which I've asked to be replaced and they ignore the request and have not come. They PAINTED OVER the mold on some of the floorboards. I am seriously concerned about the health effects of all this. 6) Break Ins. Had 2 laptops stolen, told management who was "so surprised and sorry". Only after we found out from other residents did they admit that it happened all the time and they were doing nothing about it. 7) Maintenance Scheduling is horrible. I have a dog who doesn't like strangers and my husband and I both work. I have clicked "resident must be home" and "call before entry" every single time I've filed a work order. Without fail, someone shows up at the house when we aren't there, never calls, never scheduled an appointment. As far as I know they haven't actually gone in but they leave a note saying they came and "the dog was loose" so they leave. Then they clear the ticket because "they tried" and I have to start all over again. 8) Very poor wall insulations, and very disrespectful neighbors. Old AC systems which our electric bill is pretty high. Not only that but we can hear our upstairs and next doors neighbors conversations, I can even hear when their phone rings. They've rented a few apartments around mine to college students who party every Friday, Saturday, and even LATE, LATE Sunday nights with blasting music and despite our complains, they haven't done anything about it. This guys party on front of my door, sit on my chairs, and leave beer bottles, trash and cigarette's buds all over the floor. Not only we brought this up to management a few times but, I also had to call the police on them a few times, but I also I told the maintenance guys about it two weekends ago after they came up and asked if all that trash belonged to me? Not only that but after me explaining what was going on, again, I also receive a call from the leasing office asking me AGAIN, if that trash belonged to me.
I lived there for two years and had some terrible experiences. Apartments are old; they do some cosmetic upgrades to make it look better like add synthetic wood flooring, change countertops and put in new cabinets, but keep in mind AC/ Heating and lights are all very very old. Our AC unit went out multiple times to the point where they then put in a brand new AC unit, which still didn't work for another 4 months. They are never in a rush to get orders fixed. Even if you call emergency maintenance, which I did about 15 times, no response. BREAK-INS ARE FREQUENT. Make sure you get an alarm and DO NOT give the code to management. Make sure you change the lock as well. Even after an alarm system, we were broken into. Management is really just out for themselves; they are incompetent and rude and incredibly unorganized. I had the same issues with move out appointments as other reviews. This place is cheap and location is great, but be willing to make significant compromises. Update - I moved out May 2018 so Peachtree Park comment is irrelevant. Still sucks after updates
Heating broken for 2 weeks. Maintenance says that since an outside contractor last did the install, they have to get the outside contractor to come in. Its been 2 weeks and I have no heat. How is this acceptable???
Do NOT move in to this complex. It will be the worst money you've ever spent in your life. You pay rent timely and it doesn't matter because they will move you into a unit that is not ready to live in, the work orders will be excessive and they have many issues that require you to literally live VERY UNCOMFORTABLY. The staff does NOT care, the management does NOT care and your problems will not be solved. The maintenance men will sexually harass you and they will get away with it until they get fired or sued. They will just hire new people who eventually quit because they hate their job because this apartment complex is not livable. Spend your money somewhere where your issues will be handled promptly and efficiently. Here, they will not and you will pay them thousands of dollars and they will not abide by their landlord-tenant laws for the state of Georgia. * * * I have had problem after problem of this particular unit here, since day one of my move-in, June 2013. Two of the same problems keep arising, palmettos (roaches) and plumbing issues. They do not let you see your unit until after you have paid and signed your lease!!! RED FLAG!!! After that, you can do a walk-through, but you have already signed your lease!!! The apartments are INFESTED with ROACHES!!!!!!!! It's disgusting and disturbing that they even do people like this. They call them "palmettos" and say that all over Georgia has this problem and Georgia doesn't. I've lived other places and NEVER had a roach infested unit ever until here. You pay for parking and there is NEVER parking and now they tow you regardless of parking stickers and the money you have paid per month to have one car to your 3 bedroom unit. A few of my reoccurring problems were: The toilet does not flush properly and yesterday (after 3 days of feces smell all in the toilet and it being non-flushable) the maintenance man came to "fix" the problem AGAIN, except this time, within 24hrs it FLOODED. There is feces and urine all over my bathroom floor, hallway floor, and my daughter's bedroom. The only thing the guy did different yesterday was lift the total toilet up out the ground, take it downstairs and dug things out of it and took it somewhere then came back and placed it back in the ground with closing the bathroom door so I could not oversee his work progress. I am highly disgusted and highly upset. My rent is ALWAYS timely and I never have issues with my neighbors, I am a good tenant. This unit was not even ready my first day here as my bathrooms had a sign that I still have that required that I NOT use either bathroom for 24hrs, so they put me in a hotel the first night I moved it. I'm highly unsatisfied and at this point, with me begin here 8 months with the same issues over and over, I'm ready to go to the media with my attorneys. This is ridiculous. A professional should have been here by now to fix whatever they have been trying to cover up, repetitively. To date, my rent has been early and never EVER late. My service and living arrangements have been disgusting and very, very poor. I do NOT recommend this apartment community to anyone and I'm tired of trying to be nice about such harsh and unprofessional treatment. No one wants to raise a child in these conditions. It's unethical to charge so much and put some one in a unit of this poor, unlivable condition. Take a look at my over 130 work orders. I have copies of them all! DO NOT MOVE HERE!!!!!!!!!!!!!!!!!!!!!!!!!!! RUN!!!!!!!!!!!
WORST EXPERIENCE I HAVE EVER HAD. STAY AWAY! Giving a fully honest review, there are a few good things which is why we chose them in the first place: Pro's 1) The location is great, in Buckhead and close to everything, and price is lower than many other places. 2) The apartment itself is nice, we are in a renovated unit with tile flooring and renovated kitchen and bath and new appliances. 3) They are "dog friendly" with no size limit which is great for my lab-mix who was turned away elsewhere for being over 50 pounds. Con's 1) Management is absent at best and downright lying, rude, and disrespectful at worst. They will ignore your emails, put you off, give you the runaround, and take months to address issues only once you've made yourself impossible to ignore by involving corporate. 2) They will rip you off, often and in all different ways. We've been incorrectly billed, double billed for utilities, were denied the 2 weeks free move in special we were promised (took 8 months to get them to finally apply it), charge fees for every aspect of living beyond what the salespeople will tell you like 2 different monthly trash fees. 3) Don't trust the leasing agents and READ YOUR LEASE FULLY. Mine was supposed to be 15 months long but they made the actual dates longer with a move out date of 12/24, Christmas Eve! We moved in on the 16th, not anywhere close to the 24th. We asked for it to be adjusted and they refused saying simply "you signed it". 4) Bugs everywhere. You pay for pest control but it doesn't help. Stagnant water from runoffs sit in the backyard of almost every apartment drawing tons of mosquitoes. I get bit every single time I go outside in the back. Spiders inside our apartment all the time no matter how many times we request "pest control" and they supposedly do something about it. 5) Mold. We have mold all over the place because of a leak in the upstairs neighbor's A/C. Maintenance cut two holes in our walls which have still not been fixed (3-4 months now). The water was coming through out floorboards with are now damaged around the edges and have mold growing which I've asked to be replaced and they ignore the request and have not come. They PAINTED OVER the mold on some of the floorboards. I am seriously concerned about the health effects of all this. 6) Break Ins. Had 2 laptops stolen, told management who was "so surprised and sorry". Only after we found out from other residents did they admit that it happened all the time and they were doing nothing about it. 7) Maintenance Scheduling is horrible. I have a dog who doesn't like strangers and my husband and I both work. I have clicked "resident must be home" and "call before entry" every single time I've filed a work order. Without fail, someone shows up at the house when we aren't there, never calls, never scheduled an appointment. As far as I know they haven't actually gone in but they leave a note saying they came and "the dog was loose" so they leave. Then they clear the ticket because "they tried" and I have to start all over again.
We had a break-in after an inspection prior to our move-out. Someone broke into our apartment and stole two computers, without moving or altering anything else. There were no signs of forced entry and the investigating officer suggested that someone had a key we didn't know about.
Hello *****, thank you for sharing your feedback. All residents are advised in their lease that if using our auto payment system, payments starting with the fourth of each month will be assessed a late fee. Only the resident has the ability in our system to designate the date their auto payment will be deducted from their account. An automatic payment reminder is sent to all residents every month reminding them their payment is due on the first of each month. Our management team is always available to answer your questions and address any concern. You can also reach out to *************************** and we will be happy to assist. -*****
Look somewhere else. Please! Our apartment looked nothing like the model home. There is mold, damaged walls, doors that won't work, and to top it all off the place reeks. My roommate and I have headaches and we are having nasal congestions from the smell. Not to mention the noise level is horrible. Nothing ever got fixed unless you literally called/went to the leasing office. It took them a month to actually start fixing things. We found roaches and they didn't even bother doing exterminations till a month later. The leasing office is rude and unprofessional. We asked them to move us into another apartment because the smell was so bad. They were extremely rude to us telling us that we had to pay an extra $400 plus our rent fee. Please save yourself the trouble and look somewhere else.
Is some one reading.
Very very manner of doing business, What a scam! The management team are not doing business honestly. I had been living on the property for 6 years without any upgrades done by the management team, and I am not supposed to pay anything towards regular wear and out-date! But the management charge me the cost of $125 to cleaning the unit(I have paid $100 for profession cleaning service already after I moved out), $250 to repaint the apartment, and $250 to resurfacing the kitchen countertop!!! They find every way they can find trying to steal the security Deposit!!!!!
DO NOT LIVE HERE. If you want to live here because it's cheap, they will make you pay for the real price with all their hidden-fees tactics. Please feel free to contact me if you want me to further discuss our experience at Peachtree Park apartments. 1. It is completely UNSAFE to live in this neighborhood. We got our computers stolen TWICE. Management did absolutely nothing either in terms of safety or even trying to recover the laptops in question. 2. We were charged multiple hidden charges MULTIPLE times. For example, Management just "forgot"' to tell us about our expiring lease. As a result we had been paying $200 extra per month for a month-to-month arrangement. Another example is the surprise extra charge we got when we move out because management claims we were supposed to move out on the 4th rather than the 1st. We weren't even the - still $400+ charge. 3. A gentleman came to do an inspection, walked around and approved of our move-out. Later on we got slapped with $840 in charges. Yes, you read that right $840! 4. The amenities are none. The appliances are old. The bathrooms have not been renovated for at least 15 year. The AC system broke down at least once a month. As I said, I'm happy to expand more on this if you have questions folks. My overall advice is: DO NOT live here because of the cheap rent. I regret this decision entirely.
This is an incredibly unsafe area, but no one will tell you that when you move in. My apartment was broken into 3 times. The first time, I was at home sleeping in the middle of the night. The guy came in through my roommate's bedroom window. Luckily I had locked my bedroom door that night, and he didn't attempt to break it in. He left without taking anything, which was the most disturbing part. I only found out someone had been there the next morning because my front door was open, there were leaves in front of my roommate's bedroom window, and the screen had been pried off. The second time someone broke in, they came in through the sliding glass door in the back. The lock was not working, and we had asked them to fix it before, but they told us to make sure the "security bar" was in place. They never fixed our lock. We put the security bar down, but the door is so flimsy, you can actually separate the panes of glass with your hands, stick a ruler or a wire in and pop the bar up. This time, my roommate was home sleeping by herself. Her door was locked, so he didn't come into her bedroom, but he stole her laptop from the living room. She found out about it the next morning when her laptop was gone, her purse had been rummaged through, and she noticed the bar on the sliding glass door had been popped. At this time, we began to consider moving, and breaking the lease. Before we made up our mind about it, though, someone broke in a third time. This time, my roommate and I were both home. My roommate's door was not locked, and she had her laptop (which was replaced by insurance) sitting on her bed next to her. She woke up and saw a strange man in her doorway. He lunged at her, she started screaming, he grabbed the laptop off her bed, and ran out. I woke up to her screaming "GET OUT! GET OUT! OH MY GOD! GET OUT!" We did have 24/7 security guards at Peachtree Park, and two guards at night, but they had reduced it to only 1 guard there and only 8 hours at night. So I opened the front door and screamed as loud as I could, thinking the security guards might hear me and come running. Since there was only 1 guard now, though, for the whole property, he didn't hear a thing. There was no way we could sleep in that apartment after that, so we started moving our stuff out the very next day. Dealing with the management after that was almost laughable. They have some sort of corporate bureaucracy, which doesn't allow the property management to make any decisions for themselves, and they will never let you talk to anyone who can make a decision. The corporate office (Aimco) decided that we should still have to give 60 days' notice. They're only concerned with squeezing every penny they can out of their residents. We can't sleep there anymore. My roommate only feels safe sleeping in her dad's house now, and she still has trouble sleeping. They didn't fix our locks (do they want us to stay there for 60 days without them fixing the lock??). When we told them about the break-ins, there was no concern for us. They didn't come look at our apartment the first two times. The only reason they came to look at it the third time was because we wanted to move out (again, concerned only for their loss of income). The break-ins are not the only issues on the property either. Our apartment, along with our neighbor's apartment, had glue coming up out of the "hardwood floors" for month. It ruined our rugs, got on our clothes and furniture. They kept promising us they would replace the floors, but it never happened. Of all of my neighbors I got to know, I don't know anyone who was satisfied. In the beginning, sure, it seems like a really nice place to live, it's in a good part of town, but the honeymoon phase ends quickly, and residents are left with the realization that the property is poorly managed, and the only thing they care about it is getting as much money as they can out of the poor chumps who signed leases with them, regardless of what is their fault, and what is fair. If you still want to live there, I recommend you get a security system, and an attorney.
Honestly if I could give Air Communities less than 1 star, I would! My roommate and I moved into the Peachtree Park Apartments in 2022 and were doing just fine until all these little things started popping up....i.e. our garbage disposal breaking 3 times or the blinds breaking easily or the fact they just slab paint on top of already painted doors and call it a day. It's not glamorous in the least bit and we were fine with that until we moved out. They told us we were responsible for damages we did not even create!! The "damages" they're trying to make us pay $500 for is a small dent on the fridge that was there from our 1st initial walk through. It makes zero sense. I don't recommend this place anymore. They're handling our situation poorly and I'm not happy with it.
AVOID THIS PLACE LIKE THE PLAGUE. All I can say is read the reviews and trust the ratings - it's low for a reason. Local management and HQ refuse to work with you at all and use the same lines - HQ: my hands are tied, you'll have to talk to the local manager. Local manager: my hands are tied, you'll have to talk to HQ. I signed a 9 month lease and told them I wouldn't be renewing at time I signed, called in January about ending my lease early (supposed to end in May) and was told about their upsurd 3-month fee to terminate, so I told them nevermind and would keep the May end date. So thats twice that I told them I wouldn't be renewing. Then, I kept getting emails about renewing. Are you guys dense? No, I'm not renewing. Now they want to say that this is me not giving them ample notice so they want to charge me $950 for insufficient notice?! Ok, I'll stay in your apartment for the 60 days to avoid the fee, easy right? No, that's not an option either. And reading the other horror stories of nickel and diming to the tune of 400-500 for painting a single room in the apt (whether it needs it or not), it's going to cost me more to move out of here than my new mortgage + car payment combined.
DO NOT LIVE HERE. The WORST apartment complex and management I have ever experienced. Run down apartments, old appliances that sometimes work, no pest control (although they'll still charge you for it), no option to opt-out of the expensive valet trash, and so many other problems. Don't expect to get your deposit back no matter how clean or in good shape your apartment is when you vacate. They will trump up some ridiculous charges. The service requests are not timely and do not even fix the problem. I had to install my own closet rack (buy the equipment, drill the holes, everything) and then I get charged for it. The maintenance departments solution was to just put a folded piece of cardboard to fill the space between the rack and the wall. Half the burners on our stove didn't work despite multiple service requests. The dishwasher literally fell apart. There was a hornets nest in the bathroom window which they said they would remove and never did. Save yourself a ton of hassle and do not give these people your business.
It was a total horrible experience overall. The Staff is insensitive to the issues so is there customer service. All we expect is some empathy and compassion to the issues we are facing as residents due to your poorly managed units. My horrible experience with the Staff helped me to make my mind. Here is the list of the issues you need to consider if you are planning to move there - 1. Centipedes and roaches - I have seen centipedes lurking around my bed many times. I was lucky to wake up before getting stung by those creatures. Please buy an Insect Killer and have it ready all the time. 2. Leaking Roof- The bathroom sealing started leaking, I reported and I did few follow ups with the staff. It took 1.5 months for the guy to turn up by that time I was not able to use bathtub or take shower in the master bath. The sealing was totally ruined and they have replace the whole bathroom sealing. So expect a good turnaround time to get your issues fixed and DON'T expect any sympathy or concern from management. 3. Extra Fees - I extended my lease for 1 month and it was in the middle of the month. The Staff or their Accounts department did not update me about the change in the payment date if you renew in the middle of the month. I was charged $ 100 late fee in addition to the $ 200 renewal fee. So ended up paying $ 300 more for those 15 days. For the next 15 days unbelievably they were charging me a full month's rent. When I spoke to the staff they said it was the mistake of the system but I will have to pay $ 100 extra for late fees. So I ended up paying $600 more for a month. I spoke with the property manager about this, he said it will get corrected within 48 hours which never happened. If you can't keep up the promise then don't lie to clients. Also he lied to me that $ 100 has been waived which also never happened. I checked with the customer care and as expectation they reprimanded me that I should know all these things when I sign a lease so well done. So have your budget ready to pay any extra additional fees if you are planning to move there. Due to these issues when time came for renewal, I decided just ran away as fast I can. Good Luck for your search !
The move out process was abysmal. My college age daughter gave notice to Peachtree Park within time to cancel cleanly, and Peachtree still charged us for 1/2 month rent due to a misunderstanding caused by their complete lack of communication. She and I tried to call their business office many times and never got a pickup. If you are thinking of putting your college age students there, THINK AGAIN!
How is it possible that these ppl are getting one stars from damn near everybody and management is really not doing nothing about the residents concerns!
Steer clear of this apartment complex! The apartments have mold! Parking is atrocious! I am not sure which is worse, the feral cats or the rats they are hunting. I've heard stories of multiple people having their deposits taken with no explanation of why they were denied. Also, the complex is right next to a creek, so the complex floods constantly. They have shady management who will tell you one thing but do another. Specifically the manager Grant. He is impossible to reach by phone or email. He seems to think texting is a professional form of communication. But what can you do? A sleazy apartment manager for a sleazy apartment complex, I guess
This place used to be a decent deal - bargain price, good location. However, they have jacked up the rent over the last three years and the service is way down. Plus it has become super unsafe - sexual assaults, numerous break-ins. Honestly, stay away. You'd do better to find another place with a good move-in deal and save yourself the heartache.
If so could give zero stars I would. Not only do they have mold and roaches in nearly every unit, wild cats all over the neighborhood, the pool is always unclean, the greenery in the neighborhood is unkept, the A/C is broken so much it might as well not be there, AND they have a boot man who boots cars in the dead of night for small things like an expired tag (this is literally my home???) --they have terrible communication. I am writing this in the middle of a Monday afternoon with no water in my apartment. No warning from the leasing office. And they're closed. This is not the first time this has happened. On top of that, the leasing office is slow and unresponsive. They don't give you things in writing and are extremely shady. Please find ANYWHERE else to live. Renewing my lease was the worst mistake of my life.
Tried to set up an appointment to tour the apartment. Have been texting with an agent for a week and told them I could only view on Saturdays. Every time they kept asking me if I could view on Tuesday. I had to tell them 6 TIMES over the course of a week that I can only view on Saturdays. Communication is a joke. I would not want to live here.
They charge you $30 per month for parking, and this is what you get! The creek flooded the night of hurricane helene and a lot of the cars got completely submerged under water. The management seemed to not know how bad this issue would be, although this incident has happened before here, so they did not warn residents properly about moving their cars, or vacating their units! The community is not gated and as you can see the parking is not covered. This issue is besides roaches, old buildings with minimum insulation, cheap material and appliances, black mold, and I've experienced all of these! Just do yourself a favor and don't move in here, it's cheap for a reason!
Easily the worst place I have ever lived. Broken into 3 times in 7 months, one time while I was asleep and woke up to a man standing in my bedroom doorway. Leasing office doesn't seem to care. Maintenance men leave trash and residue Inside your apartment every time they fix something.
Absolutely terrible when moving out. I was charged for repairs and cleaning that I was told I would not be charged for. When I called to try to clarify, I was told by a different department that they had photo proof, I asked to be provided it. I received the proof and most photos had nothing to do with the charges and when I called back, I was told I have to get the main office manager to remove the charges because they cant and they doubt he would. I then called back multiple times to the property manager of which I've left voicemails and multiple calls and no luck or response. I've gone to the office and the manager is barely there. I also was told that the $300 pet fee is not a deposit, as well as the monthly $50 dollar pet rent which are both "admin charges" and do not go towards any pet cleaning or services. During living there, there was constantly issues with even finding parking and the trash pickup was overpriced and barely did their services.I do not recommend here as well since they charge extra for alot of services that are actually not provided. Including the package storage lockers, which the delivery drivers would just leave the packages in the room without putting them in the lockers.
***I recently moved out from the apartment. You usually do the inspection on the day of moving out right? So I went to the leasing office and they were saying that the person who in charge of that is not available on that day and they were saying that they will do the inspection later. I couldn't do anything about it, I had to move out of the state. And a few days later, they charged me the extra fees such as FULL paint of the entire house. And one thing that makes me mad the most is that the apartment is already pretty old. It was not even very clean when you first move in. And they charged me for that I didn't even do or I'm responsible of. *** Whoever is trying to move in, please consider thoroughly.
Is there an option for no star? I was a resident for two years. Between the break-ins and the S.W.A.T team being called for a few hours for a shootout with another resident I never felt safe here. The stand off took several hours and no one could leave or get in the complex. Who do they let live here? In the middle of the night people would knock on my front door (multiple nights) after the break in so I'm assuming they just wanted to gauge if I was home or not and maybe try to break in again. There was extremely poor insulation, our air conditioning bill in the summer was upwards of 150.00 for a 900 sq. ft apartment. Mold started growing on the edges of our windows, which were closed, and moisture would just come in. If it rained I had puddles of water in the windowsill that I constantly had to dry. Not to mention if my neighbor beside my unit sneezed I could hear it. I was woken up almost every weekend at 6AM to my other neighbors having sex or their kids waking up early screaming. Move out: the worst experience. I never received any pre-move out inspection to have the opportunity to fix what I was going to be charged for. Someone in the leasing office said, "oh you don't need to worry about patching holes in the wall it's usually not a big deal for our crew to fix them." So I got charged 250.00 for a paint job for a 900 sq. ft. apartment. Insane! We were given a 40.00 charge to resurface the bathroom counter and bathtub, which is normal wear and tear of the unit. However they can suck money out of you they will. The staircase: When you walk through the front door there was an immediate staircase that was carpeted to go upstairs. (The only carpet in the apartment.) When I moved in it smelled old, and musty. My apartment always had this old musty smell to it. I asked maintenance to come out and clean the carpet for me, within a couple weeks the smell was back. When I moved out they charged me $300 for stair carpet replacement. Against the law due to the fact a landlord can only charge you the price of the crappy carpet they are replacing. They just threw a number out out there and expect renters to cover the cost of their improvements. Then I was charged 100.00 for keys not being returned. I sent the keys via FedEx and someone at the leasing office signed for them. Live somewhere else that makes you feel safe and doesn't rip you off at move out.
Stay away from AIMCO properties as they don't have proper customer data management and can ruin your credit history. They just ruined mine even after making payments BEFORE on-time :'( . Earlier manager Christopher was genuine & Doc is awesome. I'm stuck with collections on my account now. STAY AWAY or take risk.
I haven't moved in and will not move in. They have posted hours that they are not there for. I called the phone number, and a lady answered, stated she was located in the central office. (The same office I'm sitting in my car in front of?) I had been there an hr before as I was apartment shopping, and going to places to take a tour; don't encourage me to make an appointment, the reason I show up unannounced is so I can see who you are without getting things ready for show. Any ways, no one showed up to the office by 12 noon on the day I went, so I left. With that kind of staff, I don't need to pay these prices for NY style tiny apts with this kind of hassle.
The new Manager is unresponsive, doesn't answer her emails. I've been repeatedly raising up issues through e-mail but nothing, not even a 'message recieved'. like shouting in the void. Ive been killing roaches every night like clockwork since may. the parking was absolutely no problem here, until they made it one, just to paint a stupid number on the ground and charge people 15$ more a month. This month, they had an "error" in calculating parking fees, so they emailed us to wait until the 4th, that "they will tell us when the issue is fixed". as of writing this that email is not sent out yet. I go on the 4th to check and lo and behold, they charged me 100$ extra for late payment, even though it was them who said hold off. I spoke to The new assistant in person the next business day, he told me that it will be fixed, and i will be refunded for the extra parking they charged me, and the wrongfully taken late fee. almost 20 days later, that has not happened yet. I truly dont know how you can royally mess up property management THIS bad. If you actively try to run a complex to the ground, it would take you at least 6 more months. I cant wait until my lease expires.
Don't do it! I should've listened to someone's Wi-Fi name "get out while you can" when I seen it. Grant started out nice but turned out to be a fraud. Me and my roommate were there for 1 month paid maybe 3 months worth of rent, things went south I spoke with him and said since we have a lump sum of money he can end our lease free of charge! Never heard from him again. My roommate spoke to him and gave a complete different speech. He knew we weren't there no longer and kept adding up until he filed an eviction. Now we're being called saying we owe 10000$. I will never recommend this place. Doc the maintenance guy deserves to run the entire company he was the best, friendliest, and most respected person at this business.
Horrible place to live, only good thing is price. But hey you get what you pay for, and nothing is more real of an example than this place. I've lived in the Buckhead area for 4 years now and now I realize why this is so much cheaper than everything around it (third location I have lived at in Buckhead). Because its GARBAGE!! You have an administration office that will never pick up the phone, then they allow maintenance and other workers to do construction and gardening prior to 8am so if you work a late night job good luck with sleep. Next I have lost water 3 times in the last month without notice and takes over a day to get back. You also have a club down the street, for which everyone uses the parking lot you pay $10 a month for as free parking for it. They never have someone checking cars, so anyone can and does use the space to park as they please. The bugs come out in full force once it gets warm, not just outside, but all over your house. Inside its old, our kitchen light doesn't work and neither does a closet light. In all you are paying what you get for and the service and upkeep of the property is horrible. Also not very honest practices, when we toured the property we were offered a price for a 12 month lease and after we signed and paid we were told the 12 isn't availible that we signed you for a 15 month lease. I should of known then what kind of place this was by that practice. Unhelpful staff and terrible GM of the property. Very excited for my lease to end.
My roommates and I are a couple of college students, and we were just trying to find a convenient place to live. We have only been living here three months and we are already wanting to leave. There is a huge insect problem, and submitting a service request is pointless because nothing gets done. I recommend any college students who are looking for a nice place to stay to NOT come here. Update, we have become great allies with the cockroaches, but it is time for this alliance to stop. We have to kill one per day, and this is becoming way too much, and this is also why my review has moved down to a one star. This place is awful and would not recommend it to anybody.
Do yourself a favor and look for a different apartment complex! Leasing agents are no help!
Do not live here. Management will NOT uphold your tenant rights, and you'll have to pay to NOT live there. Terrible. Not to mention the mold and lead paint chipping off the walls. For your health and sanity, live elsewhere.
We had a break-in after an inspection prior to our move-out. Someone broke into our apartment and stole two computers, without moving or altering anything else. There were no signs of forced entry and the investigating officer suggested that someone had a key we didn't know about.
You get what you pay for. Not only have we had multiple dings and dents on our cars from people just not giving a crap about what they open their car doors into, we've also had an attempted break in. The floors and walls are miserably thin. I live on the top floor and can hear everything the people below me are watching on tv. I'm sure they can hear everything we do too. The staff is completely unreliable. We signed a lease for one apartment, only to be told it wasn't available a week before moving. We thought we'd resolved it, but the DAY we were driving down, turns out we hadn't and they wouldn't give our 'power of attorney' our key since the lease hadn't been signed. We were under the impression it was - but they hadn't generated a new lease. Also, we had to pay more a month for a smaller apartment, since the one we selected wasn't available - but the smaller one we got has an extra bedroom.
DOc the maintenance guy was great. Apartment itself was old, frequently killed roaches, street would flood with heavy rain, and I got broken into twice and both times my laptop was stolen. Definitely not a safe area.
I.Toy, My experience with this complex started out great however it has declined a little every month. I am running into the same issue and problem every month, I am being over charged on my parking and I also have a parking spot that is down the street I am disabled and the apartment complex has no parking spots for handicapped and the spot assigned is not even near the apartment you may rent. You can call and call about the same issue and the only answer you will receive is I'm working on it or I will reach out to you and if you go to the office they are never helpful they say any and everything just to get you out of the office. I thought this would be amazing place to live but it's not. Every weekend someone's car is being broken into. Just know you may want to consider different options before moving here. They do anything to get you through the door but nothing to keep the momentum.
I lived at Peachtree Park Apartments for five years. Do not be fooled by the low advertised rents. Aimco, the parent company, is a scam, designed to squeeze as much money out of you as humanly possible. I moved out two months before the end of my lease but continued paying rent for the final two months so I didn't have to break my lease. The day I moved out, I had my carpets professionally clean. I did a move-out inspection with a man from maintenance, who noted the clean (still wet!) carpets. When I received my final invoice, Aimco charged me for carpet cleaning. When I spoke to a representative on the phone, I was told that they had no record of my moving out before the end of my lease, or my move-out inspection, and that the carpet cleaning charge would remain. In addition to this, they seem to have devised some scheme to milk even more money out of me in the last month of my lease. Every month, for five years, all charges due on the first of the month were posted a few days before the first. When I paid my final month's bill, again on the first of the month, I paid all charges posted to my account. The bill seemed low, but because it was only a partial month's rent, and because never, in my five year history with Peachtree Park, had additional charges been posted later in the day on first, I had no reason to believe that the charges were incorrect. When I received my final invoice, I see that later in the day on the first rent charges were applied to my account and that I was being charged a late fee for not paying my full balance. Again, the representative I spoke with on the phone stated that I should have known, despite all my experience with Aimco, that some charges were missing. Do not live at Peachtree Park. It is not worth the cheap rent. Aimco is a company that preys on its lower income residents.
***I recently moved out from the apartment. You usually do the inspection on the day of moving out right? So I went to the leasing office and they were saying that the person who in charge of that is not available on that day and they were saying that they will do the inspection later. I couldn't do anything about it, I had to move out of the state. And a few days later, they charged me the extra fees such as FULL paint of the entire house. And one thing that makes me mad the most is that the apartment is already pretty old. It was not even very clean when you first move in. And they charged me for that I didn't even do or I'm responsible of. *** Whoever is trying to move in, please consider thoroughly.
Is there an option for no stars? I was a resident for two years. Between the break-ins and the S.W.A.T team being called for a few hours for a shootout with another resident I never felt safe here. The stand off took several hours and no one could leave or get in the complex. Who do they let live here? In the middle of the night people would knock on my front door (multiple nights) after the break in so I'm assuming they just wanted to gauge if I was home or not and maybe try to break in again. There was extremely poor insulation, our air conditioning bill in the summer was upwards of 150.00 for a 900 sq. ft apartment. Mold started growing on the edges of our windows, which were closed, and moisture would just come in. If it rained I had puddles of water in the windowsill that I constantly had to dry. Not to mention if my neighbor beside my unit sneezed I could hear it. I was woken up almost every weekend at 6AM to my other neighbors having sex or their kids waking up early screaming. Move out: the worst experience. I never received any pre-move out inspection to have the opportunity to fix what I was going to be charged for. Someone in the leasing office said, "oh you don't need to worry about patching holes in the wall it's usually not a big deal for our crew to fix them." So I got charged 250.00 for a paint job for a 900 sq. ft. apartment. Insane! We were given a 40.00 charge to resurface the bathroom counter and bathtub, which is normal wear and tear of the unit. However they can suck money out of you they will. The staircase: When you walk through the front door there was an immediate staircase that was carpeted to go upstairs. When I moved it it smelled old, and musty. My apartment always had this old musty smell to it. I asked maintenance to come out and clean the carpet for me, within a couple weeks the smell was back. When I moved out they charged me $300 for stair carpet replacement. Against the law due to the fact a landlord can only charge you the price of the crappy carpet they are replacing. They just threw a number out out there and expect renters to cover the cost of their improvements. Then I was charged 100.00 for keys not being returned. I sent the keys via FedEx and someone at the leasing office signed for them. Live somewhere elsethat makes you feel safe monetarily and for your life. UPDATE: Hi George, no one has contacted me since I posted this review. When do you think that will be?
Everything was fine , up until they had new managers in the leasing office , no one ever answers the phone, they are nonchalant ! It takes them forever to service request and walk throughs after you have moved out. This was my first apartment and the worst experience I've had . The people in the leasing office act like they don't know anything , and they say they will call you back and they don't , you have to call them. I would NOT recommend this place to anybody.
Overall you'll read terrible reviews for this place so i won't be repetitive. Just be ok with cheap rent and good location with terrible service, not relying on maintenance, break ins, management ripping you off at move out. Best of luck to you! Edit; I moved out of Peachtree Park in June 2018 so Peachtree Park comment is irrelevant
WORST EXPERIENCE I HAVE EVER HAD. STAY AWAY! Giving a fully honest review, there are a few good things which is why we chose them in the first place: Pro's 1) The location is great, in Buckhead and close to everything, and price is lower than many other places. 2) The apartment itself is nice, we are in a renovated unit with tile flooring and renovated kitchen and bath and new appliances. 3) They are "dog friendly" with no size limit which is great for my lab-mix who was turned away elsewhere for being over 50 pounds. Con's 1) Management is absent at best and downright lying, rude, and disrespectful at worst. They will ignore your emails, put you off, give you the runaround, and take months to address issues only once you've made yourself impossible to ignore by involving corporate. 2) They will rip you off, often and in all different ways. We've been incorrectly billed, double billed for utilities, were denied the 2 weeks free move in special we were promised (took 8 months to get them to finally apply it), charge fees for every aspect of living beyond what the salespeople will tell you like 2 different monthly trash fees. 3) Don't trust the leasing agents and READ YOUR LEASE FULLY. Mine was supposed to be 15 months long but they made the actual dates longer with a move out date of 12/24, Christmas Eve! We moved in on the 16th, not anywhere close to the 24th. We asked for it to be adjusted and they refused saying simply "you signed it". 4) Bugs everywhere. You pay for pest control but it doesn't help. Stagnant water from runoffs sit in the backyard of almost every apartment drawing tons of mosquitoes. I get bit every single time I go outside in the back. Spiders inside our apartment all the time no matter how many times we request "pest control" and they supposedly do something about it. 5) Mold. We have mold all over the place because of a leak in the upstairs neighbor's A/C. Maintenance cut two holes in our walls which have still not been fixed (3-4 months now). The water was coming through out floorboards with are now damaged around the edges and have mold growing which I've asked to be replaced and they ignore the request and have not come. They PAINTED OVER the mold on some of the floorboards. I am seriously concerned about the health effects of all this. 6) Break Ins. Had 2 laptops stolen, told management who was "so surprised and sorry". Only after we found out from other residents did they admit that it happened all the time and they were doing nothing about it. 7) Maintenance Scheduling is horrible. I have a dog who doesn't like strangers and my husband and I both work. I have clicked "resident must be home" and "call before entry" every single time I've filed a work order. Without fail, someone shows up at the house when we aren't there, never calls, never scheduled an appointment. As far as I know they haven't actually gone in but they leave a note saying they came and "the dog was loose" so they leave. Then they clear the ticket because "they tried" and I have to start all over again. 8) Very poor wall insulations, and very disrespectful neighbors. Old AC systems which our electric bill is pretty high. Not only that but we can hear our upstairs and next doors neighbors conversations, I can even hear when their phone rings. They've rented a few apartments around mine to college students who party every Friday, Saturday, and even LATE, LATE Sunday nights with blasting music and despite our complains, they haven't done anything about it. This guys party on front of my door, sit on my chairs, and leave beer bottles, trash and cigarette's buds all over the floor. Not only we brought this up to management a few times but, I also had to call the police on them a few times, but I also I told the maintenance guys about it two weekends ago after they came up and asked if all that trash belonged to me? Not only that but after me explaining what was going on, again, I also receive a call from the leasing office asking me AGAIN, if that trash belonged to me.
Community Team