Plantation Gardens Apartment Homes

The WORST CONDO ever, supposedly you can't smoke and it seems like it was a smoking condo, THEY STOLEN a package that UPS left me, and they even charge you to go ask questions at the office... expensive, bad and OLD...

Maintenance is great five stars front office maybe 3 but air commodities I give a negative 0 I've lived here over some time now and the stair cases and corridors are filthy I said ok maybe Christmas they would do some general cleaning nope it's the same smh the laundry rooms the bins are always running over and floors dirty the elevator stinks it's like they only focus on the two bedroom units I've passed there and they all look well kept I have a two year old imagine me having to climb those filthy staircases and have her breathe that filthy smell which by the way are poorly lit

My experience from start to finish. Move in was a nightmare! I was told 20 minutes for the paperwork, I was 2 hours late for work..only for me to go back a month later and resign the lease!. (Mind you working I was 40 hrs a week.) Also being told inaccurate info about charges and," I did not see the "actual apartment" until," after signing" the lease! (The agents told me the apartment was not ready yet, and got me going on paperwork) the one they show is a model, was nothing like the one I got, which, made my blood boil. Moving in, the sockets had to all, but a few, be redone upon move in as well as the AC. I had so many maintenance calls in the first week then I had my entire 40 yrs times 10. I noticed after move in, they just paint over all the dirt and grime even in the tub. They should have to tell you about the roaches. Which you will leave with no matter how much, they spray or, you spray. Its a problem that is why there is a monthly pest fee. People put their tvs, furniture outside, it will be there for days. Kids drag it all over which is a hazard. They are pretty good responding to maintenence calls except for structural damage which I have seen for months and still not repaired, like rain gutters falling off. After move out they try to charge you 1000s this is to make up for all the new remodeling. If this happens to u dont pay, contact a lawyer. If they dont take u to court you don't owe notta. If the collection agency calls you ask for proof of damage by mail photos etc. Tell them you will sue if they put it on your credit report. Also report the creditor and Plantation gardens to consumer service, BBB

DO NOT MOVE HERE! It looks well maintained on the outside but don't be fooled! I don't even know where to begin. When my A/C broke they never came to fix it. When you go into the office they act like you're top priority but, they never actually follow through. I finally just had the A/C fixed on my own because I had enough. God forbid your neighbors move because when they paint the apartments near you, your whole apartment smells of paint fumes for days! I called and asked the office if they could have the maintenance guys open windows and put fans so that I didn't have to breathe in harmful fumes. They told me they hire contractors to paint so they can't do anything and if I want them to open the windows on the apartments being painted that I should tell the contractors myself! At one point it was so bad I had to sleep at a family members house a couple nights. When I returned to my apartment I noticed some sort of substance had dripped out of my A/C vents. There are much more issues I could address but, I'd like to just talk about the apartments themselves while I still have your attention. First I noticed that nothing seemed to be cleaned but just painted over. You can clearly tell that instead of cleaning the bathrooms and showers they just painted over everything. It's hard to tell at first but after awhile the black scum under the paint starts to show through. The outlets in the apartment seem to be loose and my plugs constantly fall out. There are no ceiling fans in the entire apartment not to mention the bedrooms have no lights. You have to pay $1.50 per wash and per dry for your laundry and you have to load the money onto these special cards for their machines. It may not sound expensive but, the washer holds very little clothes and I tried to wash a comforter and when I pulled it out it was completely dry in the center. They also charge you $10 a month per car you have in your household. If you have guests over frequently there's very little guest parking spots and they are always full. I had a guest park in a regular spot (they aren't assigned but require a decal) because there were no guest spots available and her car was towed. I've also noticed there are lots of young adults living with their parents and they are always loitering in the parking lots smoking weed. It honestly wouldn't bother me but, they aren't the least bit friendly and make my guests feel uncomfortable about parking their cars near them. If it's raining you can expect these people to be jammed in the laundry rooms smoking. Recently there have been car break ins in the complex and I wouldn't be the least bit surprised if it was from some of the "local talent." Believe me I could go on and on about how horrible this place is but, I doubt many people will read this far. Unfortunately I didn't realize until afterwards but, for the same price there is many other options in the area with in house washer/dryer and much better quality of living.

The only thing that is good at about this place is the location. Where do I begin. So lets start of from the obvious issues that most garbage places tend to have. BED BUGS everywhere! And worst of all, they fall on the bed from the ceiling! And cockroaches everywhere. Since it was cheaper than most places in plantation, my neighbors were far from perfect. Cops routinely would monitor the area inside, since random guys who do not even live there, have a rendezvous at 3 am outside where I live. Complaints always would fall to deaf ears, which brings up the worst thing about this place-Todd Keslow was his name I think. When I was there, this place was run by Todd Keslow, an epitome of incompetence. Not only was he rude and absolutely stubborn, this guy fought and screamed when I asked for my deposit, but also was egregiously unethical. There were several families who complained about stuff getting stolen from their apartments. And Todd Keslow was in the center of this shit storm, turning a blind eye to his staff that would waltz into the apartments unannounced and take stuff like they were picking apples from a farm. I did end up getting 230 from my 750, but I was just relieved to get away from that place. Absolute insanity!

I've live there for more than 2 years by far the worst place I ever been. The units are old and poor maintain. Not to mention how overpriced, they charge for everything even to park your car and it's not a gated community and by the way don't expect to get any deposit back they took all mine justifying anything. Try another place.!

Staff at this place is honestly a joke. They say they fumigate every month thats a lie. Cockroaches and ants everywhereee!!! Id clean every day because of the amount of cockroaches there are in these walls and apartment. After leaving im getting charged $250 for paint damage its such a joke because anyone that has lived here knows HOW CHEAP the paint on those walls are. They are like sandpaper (no joke) . The cabinets ate horrible looking and they are just super cheap the counter of the kitchen is cheap as well . Omg and the dishwasher something that would constantly break even though I ordered takeout everyday the one time out of the week we would use it it would just start flooding and smelling horrible .The ac unit is old and freezes constantly and you have to constantly be changing the filter.Neighbors are super nosy cant mind their business and the staff to always looking at you with some type of face. This place is trash and speaking about the trash. The trash is constantly piling up and outside if the dumpsters. Bags are constantly ripped opened and it looks and smells like a nasty sewer . I kid you not the trash stays like that for maybe about a week or so. So in conclusion don't move in here

Where do I even start! Let's just say this . the ghetto!!! Rats run the outside ! trash and piss outside . Trash piles up !! But wait we pay pest control and trash so we pay for these conditions apparently! Next the inside. Mold and roach infested. And guess what ? they do nothing about it! You Wanna hear a crazy experience!? maintenance went in my home while I wasn't there and folded my dirty laundry and rearrange my closet. Soo creepy. And when I told the office "maribel " ( office manager ) proceeds to tell me what do I want her to do about it !? lol please stay away from this place the worst place I've ever lived!

Where to start... I have lived here for almost two years. Management changed about a year ago and it's been down hill ever since. There is definitely a mold problem and leaks everywhere. The showers are painted and the paint starts to peel after one cleaning. The paint on the walls also peels off if you touch it. The blinds are old and broken. Every time I open them at least three fall off. Walls and windows are paper thin, you can hear conversations clear as if the people are in the same room as you. People sit out at the pool after it's closed and smoke pot and drink. They leave it a complete mess. You pay $25 for your trash to be picked up at your door, only they never come at the times they say they will come. They also don't pick up on the weekends. You don't have an opinion not to participate in the trash service. Recently, a note was left on my door informing me that a $50 charge would be added to my rent if I left garbage where I wasn't supposed to again.... I left it in the can provided and outside my door where I'm supposed to! When I questioned the maintenance "manager " he was extremely rude and showed me a picture from a garbage bag that he opened that had mail he said was mine. NOT MY NAME! I have no idea who's mail it was but it most certainly wasn't mine! The fact that they are going through the garbage bags is beyond crazy. I tried many times over the past year to get in contact with Maribel the manager with never a reply to an email or call back. They recently painted the buildings after not pressuring cleaning in months and without any notice to the residents. I received a note on my door to inform me about the painting after it was already completed. Do yourself a favor and don't rent here. You can find much better for less. After reading other reviews, I'm glad I've kept all correspondence and letter I've received and take pictures and videos of everything since I've moved in. Update 2/15/19: No George, I never sent in a service request for the building and surrounding area to be cleaned. That seems like a routine maintenance. I guess I'm stupid . Today I went to take a shower and had zero water. When I called, the person on phone informed me that there was an emergency plumbing issues in my building and the water was turned off. Ok, I understand things happen... but maybe you can inform the residents. I asked how long he thinks it will be turned off and his response was "I don't know, it's off right now". Alrighty, thanks for the great customer service . How long is shortly? Never heard from "Tanner". Not surprised! Update 5/4/2019: Tried to register a guest for parking. Yes, you have to register every guest you have over into parking. The site is saying that registration is supposed. I pray my guests car doesn't get towed! I have checked my mail box and email and have not received any notice about parking changes.

Sucks

Horrible set of people. Maribel and her team have no type of professionalism. How do you remove someone off of a lease and stick it on one person? I asked what can be done prior and maribel told me I cannot remove anyone from the lease. How sway. Don't waste your time here. Roaches so exist and ANTS galore. You pay for trash, water and sewage. Quiet and beautiful area but horrible management. Just take heed when leasing here and oh they don't like answering the phone either!

worst place to ever move in . please do not set yourself up for disappointment . moving in they are the most helpful & friendly staff as soon as your a resident they could give two craps about you .even worst is when you move out . they will charge you for everything I was billed $1500 when I moved out for the carpet but also forced to pay a carpet clean up fee? you are way better off somewhere else even if its $100 more a month please do it because in the long run you will be unhappy I hear mice in walls cockroaches everywhere

Don't ever move into this apartment worse place ever to live they lie about how much your rent is going to be. They paint over everything like that's going to make things better than the police is in the apartment complex almost every night. The walls are so thin you can hear everything. And when u move out they charge you for unnecessary stuff that makes no sense. Just don't ever sign the lease !

Wow you call back these place and the person didnt even say the name of the property she answered like if she was home, sounded like she was sleeping wth would want to rent here with tha kind of start of greeting. If the agenta are unprofessional best believe the PM is worst

This place suck I have a friend who lived there and they keep towing cars with no reason there car which is driving they tow it they so stupid the office manager she told him you need to move your car everyday to not get it tow who move car everyday when you are off from your job you want to stay home and chill they need to fire the office manager she don't know how to run this property and her English suck my friend can't understand her English lol but yeah is hell for those people who lived there my friend want to move out so bad I don't blame him is like being in jail my friend say he pay for parking and still get his car tow is bad and here is the kicker he pay for trash and you need to walk to the dumpster which is like 5 minutes walk lol normally when you pay for trash they come and pick it up outside your door I don't know this place looks like a scram

DO NOT MOVE HERE. The leasing office staff does not help with issues at all. They don't tell you about all the FEES that you will be getting charged for every month on top of your rent. Why are we paying $60/month for trash and we don't have valet trash pickup? We have to walk our garbage to the dumpster ourselves, which most times is overfilled and has excess trash surrounding it. They charge $25/month for parking for no reason. About a month or so after we moved in we started having issues with our upstairs neighbors stomping and running around in the apartment at all hours of the night. We told the staff and they told us to send them an email, which we did. Even after 3 attempts to get an update about the noise, NO ONE has reached back out to us to let us know anything. I went and spoke to our upstairs neighbor about the noise and he basically lied to my face and told me it wasn't them. We let it go and haven't said anything to the staff nor the people upstairs, even though the issue persists. But here's the kicker, the leasing office staff apparently told our upstairs neighbors to call the police on US if we come to their door to complain again. We regret signing a 2 year lease with Plantation Gardens Apartment Homes.

I lived here from 2010 to 2013 and this place is just the absolute worst. Don't listen to any positive reviews you see because I know they're paid for or done by employees that are forced to do it (PS. some employees live in the actual property so they are inclined to do it since bonuses do exist) and managed by this huge national corporation AIMCO. The review further down from Michelle H. is about the most honest one you will see. If you're foolish enough to still decide to move here, then at least heed her advice and take date/stamped pictures of the apartment you rent IN DETAIL, NOT the one they try to sell you with. Also, make sure you do the same on your move out date and request for both the move-in and move-out a walk through inspection in writing (even by email is acceptable). Make them provide you with a copy of the move-in and move out inspection report. You are legally entitled to it. Finally, KEEP a copy of this stuff for years to come because I promise you, sooner or later you will need it to save yourself from legal prosecution, having your reputation as a good tenant for future apartments ruined, and having a dark mark on your credit history. Or again, you can be ignorant about this place, sign your soul away, live there and pay severely for it when you leave. PS. Even though I had all this proof and tried many times to work with these apartments (including AIMCO "customer care team") directly, I was still taken to small claims court by this company and out of the almost $1,700.00 (aside fromt he deposit they kept) they wanted me to pay for damages they claimed were my fault (UNTRUE), the judge only awarded them $94.00. Keep in mind I was forced to go up against a hot shot shark of an attorney they hired and I represented myself (pro se litigant) which was extremely nerve wrecking for me considering this was the first time I had ever been taken to court in my life. Oh and whom ever AIMCO representative who keeps tabs on this app and keeps posting those replies, please don't waste your time or bother with the whole regional manager crap. You guys went through 3 property managers while I resided there and your employee turn around rate is a joke so whoever Jose is, he won't do anything to help in any way and you don't make your company look any better by copying and pasting the same reply on negative reviews.

Thanks guys for your reviews I haven't even been there but me and my wife where looking forward to this but never mind 109 reviews an 90% are bad, there has to be a reason.

I have never been so disrespected to come and view an apartment. First of all I come in to look at a rental and the manager comes out and states to everyone waiting to be seen or to be attended that she cannot see anyone without and appointment because she just does not have the time. FLAT OUT..... Meanwhile she gives a couple who was their to see an apt a key and a map to go see the apt by themselves. I have gone to quite a few apt rentals and I have never seen that happen before. There's no professionalism, no respect, no friendly faces. Instead of helping a possible future renter they give you attitude like we are such a bother to them because we've interrupted their gossiping or other personal activities at the work place. I'm letting everyone I know not to rent at this place. I'm will also be posting reviews in Yelp, fb and other social media. The owner of Plantation Gardens really needs to make a surprise visit to see how their business is being run. Being there for a short time has stressed me out.

I've been living here with my roommate since July 2015. My best advice: if you can afford to pay more for a different community of apartments, DO IT. The apartment we're in is being returned to them cleaner than when we got it. Dead bugs in the showers, broken appliances... They didn't have our apartment ready when they told us they would and we had to wait two hours outside with the uhaul and exted the uhaul rent until they finished "cleaning" our apartment. Our A/C has been leaking since we started renting, and have had at least 5 maintenance people come in to "fix it", but what they don't understand is that it just needs to be replaced. We had a roach and ant problem for a whole month even though we pay for pest control every month and they don't actually do any pest control unless asked. We had to resolve the roach problem our selves and it cost us 60 bucks to get them out for good. We have to pay 10 bucks per car for parking spots every month, but there are never any available. We pay for "valet trash" pick up every month, but it doesn't operate during weekends, and on top of that we get a second trash charge every month for I don't know what. No one cleans up after their pets so it always smells like crap outside. People leave their trash everywhere outside in the community. Oh, and that deposit which is supposed to be refundable never really is, cause utilities and clean up charges come out of that, so you'll be lucky if you get the deposit back. DON'T RENT HERE.

I had to cancel my lease because this place is the worst

if i can rate this place zero starts i would. where to start? staff in leasing office is racist i went there to get something handled and they took like 5-11 Spanish folks before me. when it was finally my turn i asked them for my package i got thru UPS. they said i need to pay the 50$ yearly fee to pick it up. i told then its illegal to withhold mail and they just shrugged and said oh well. So now they will be reported. Also the maintenance crew is super slow to respond to work orders. took 18days from when i first moved in to get it fixed. asked for ac filters they said not their job to tell me the size and to google it myself. if this place wasn't the cheapest option to move into i wouldn't be here. 0/10 will not recommend this complex to my friends or family hek not even my worst enemy

Beware of this place adding fees after you move out. Apartment was in great shape when exited, they charged for nonsense. Nice place overall honestly, but they just act shady.

I am a current tenant here and management is not proactive in handling tenant issues. I am completely unhappy living in this apartment complex . I have been dealing with false noise complaints being filed against me since I moved in August; we are now in March and I still have not been able to get the leasing office to resolve this issue. To top it off, the complex is completely over priced for what they're offering. Many amenities offered do not compensate their asking price for rent. Their appliances seldom function properly. It's just a sad community. I do not recommend renting here.

The administration staff does not comply with you and it is always a problem with the maintenance

I haven't lived here and I closely look at reviews to make a decision on my journey to find a home for the next year. I live in two states so my time is divided, which is why reviews mean so much to me. After reading all of these reviews its no wonder they have so many vacancies.. thanks to all the Google users, you guys save me from a headache. And to the management, I hope you are taking notes. Hope things get better for the residents living there....

Don't move here these people will rob you blind

Roaches are everywhere in my apartment. Management collects for pest control monthly but they only came once when it got so bad, I had to submit a service request. For the winter season, they have increased and I am so scared because now they have reached the bedrooms. My children are scared to go into the kitchen because it is that bad. It doesn't matter what time of day, they are all over. The worst place I have ever lived. I wanted to upload pictures for proof and as soon as I find out how, I will. One of my biggest mistake in choosing to live here.

This people upstairs.Still have not put any rugs down in their bedrooms.I am still hearing the scraping of toys and big dropping of toys on the floor in my master bedroom and I can't sleep. They really don't care about the policy at all here at plantation gardens. And they still also have a total of 9 people staying in that apartment which is also against policy. There are 6 adults and 3 chiłdren. I have lost my job because of the noise from them and I cannot sleep at all because of the noise. I have been dealing with this issue since I moved in here in July and it still hasn't been resolved because of them not listening at all with notices or verbal communication.

If I could give this place a negative star I would! they are HORRIBLE! We had put up some window docoration for Halloween and to be honest we left it up because we didn't think much of it. In March we got a call saying it was disturbing and we had to take it down. I CAN'T believe they had the audacity to do this when we have been putting in maintenance requests since the day we moved in and nothing has been fixed, when the whole grounds looks and smells like crap. their priorities are so WRONG! Not to mention when we moved in the apartment was DISGUSTING!!!!!

Terrible experience! They will keep your deposit and add over $1,000 crazy charges and if not paid they will report you to collections. We are elderly people and felt they can take advantage of us. I will be reporting them the better business bureau.

DO NOT MOVE HERE! It looks well maintained on the outside but don't be fooled! I don't even know where to begin. When my A/C broke they never came to fix it. I'd go into the office and they act like you're top priority but, they never actually follow through. I finally just had the A/C fixed on my own because I had enough. God forbid your neighbors move because when they paint the apartments near you, your whole apartment smells of paint fumes for days! I called and asked the office if they could have the maintenance guys open windows and put fans so that I didn't have to breathe in harmful fumes. They told me they hire contractors to paint so they can't do anything and if I want them to open the windows on the apartments being painted that I should tell the contractors myself! At one point it was so bad I had to sleep at a family members house a couple nights. When I returned to my apartment I noticed some sort of substance had dripped out of my A/C vents. There are much more issues I could address but, I'd like to just talk about the apartments themselves while I still have your attention. First I noticed that nothing seemed to be cleaned but just painted over. You can clearly tell that instead of cleaning the bathrooms and showers they just painted over everything. It's hard to tell at first but after awhile the black scum under the paint starts to show through. The outlets in the apartment seem to be loose and my plugs constantly fall out. There are no ceiling fans in the entire apartment not to mention the bedrooms have no lights. You have to pay $1.50 per wash and per dry for your laundry and you have to load the money onto these special cards for their machines. It may not sound expensive but, the washer holds very little clothes and I tried to wash a comforter and when I pulled it out it was completely dry in the center. They also charge you $10 a month per car you have in your household. If you have guests over frequently there's very little guest parking spots and they are always full. I had a guest park in a regular spot (they aren't assigned but require a decal) because there were no guest spots available and her car was towed. I've also noticed there are lots of young adults living with their parents and they are always loitering in the parking lots smoking weed. It honestly wouldn't bother me but, they aren't the least bit friendly and make my guests feel uncomfortable about parking their cars near them. If it's raining you can expect these people to be jammed in the laundry rooms smoking. Recently there have been car break ins in the complex and I wouldn't be the least bit surprised if it was from some of the "local talent." Believe me I could go on and on about how horrible this place is but, I doubt many people will read this far. Unfortunately I didn't realize until afterwards but, for the same price there is many other options in the area with in house washer/dryer and much better quality of living. *****LMAO Don't be fooled by the pictures of the apartments. They look nothing like that on the inside! and that grilling area in the one picture is always dirty and the gas grills don't work so there's piles of old charcoal inside them from people using them as charcoal grills. Half the time there is kids hanging out smoking weed there anyways so don't expect to have any family time there.

Arrived to the leasing office. The woman at the front ignored me and three other African American gentleman. A young white man walked in and she approached him asking if he was a resident. When I asked her why she didn't approach the rest of us. She said she was only taking care of move in. I said the least you could have said is good morning. I guess your reviews are right. I had an appointment to lease.

Do not move here they tow your car without warnings and pick a gummy sticker that leave staines on your car window with a false excuse as to why you can't have your car parked there they have a contract with the towing company to tow a certain amount of cars every day and expect you to move your car every day the maintenance worker constantly drive around spying on people as well and on top of that you pay per month for parking and trash that they dont take out for you i can find a better apartment for the same price not to mention the laundry room is always filthy and they always harass you with inspections of the balcony LOOK ELSE WHERE!

Shit! Don't get in here! There are mice, cockroaches, the air has mold, the gym has to pay more if they don't use it, the manager is a jerk and the other is a fool in Spanish!!! There are cheaper options, don't come, you will regret it.

Well, really my worst experience in Florida. Since I started living in this place they have been charging me for things like parking my BMW and when I crashed it parked by the same people who work mowing the lawn, no one paid me and they said this: we are not responsible because you have no proof. When the coke was finished making, I stopped in the morning and saw it. My neighbor went to wake me up to let me know. WAO! This is WAO, they change the rules like the guesses and they towed me twice for stupid things like your car being parked backwards. And they don't even have a gate so because they charge so much... I put one star because you can't put zero and the deposit, guys, forget about that money and don't even waste time trying to get it back by cleaning before you move because they even swipe their fingers at the ceiling to see Make sure there is no dust and remove as much as you can before you leave. I lived there so I don't recommend it, it's fatal.

Aweful awful place I would give it no star my car got stolen here don't move here

I wouldn't recommend this place to anyone. They are CROOKS! They fool you from the beginning. I only lived here one year and was promised a new fridge (never got one), in the middle of the year our stove broke and it took maintenance one month to fix it (couldn't cook for 1 month) , also our building elevator never worked. After move out they took our deposit and double charged us to replace the carpet (was perfectly clean other then normal wear & tear from the entry way) , told us our (already old fridge) wasn't clean and that our stove wasn't as well, charged us an outrageous cleaning fee. I am not the only one they have done this too and they are taking advantage of your money. My only positive note is they keep the buildings manicured and well maintained.

This is a decent apartment complex when we are discussing the grounds and the dog park. The problems occur when we deal with maintenance or with the office itself. Once you are actually a resident the focus of the office is no longer on your satisfaction it is instead on minute details that are buried in your lease and those clauses do not apply to everyone. For example, every single unit is able to have plants and chairs and furniture on their patio, we, singularly are unable to have anything on our patio at all. There are no marked parking spots in the parking lots and there is never parking for actual residents. My roommate and I pay for two parking spots and very rarely do we every actually get to park in front of our building. There is a parking permit system and guest parking but no one pays attention to that because it is not enforced. The complex provides a towing company's phone number to the residents and we are unable to have people without permits or guest permits towed because we need the proper authorization. This makes no sense. The way they handle making repairs on units is ridiculous. There is no reason why one cannot replace a used dishwasher with a new dishwasher. Instead they just replaced a used dishwasher with a used dishwasher and the same with the air conditioner and air handler. Again, this makes no sense.

The leasing company was extremely bossy and annoying. They give you tickets if you don't bring in your trash on time. The management company is rude and horrible. Run as fast and as far as u can away from here

STAY AWAY Model rooms and exterior is very pleasing to the eye. But The apartments themselves are not what they are cracked up to be. The plumping is horrible. Once or twice a month they would shut off the water without warning. The water would turn brown due to the rusting of the pipes. Washer and dryers are broken often and not repaired for weeks. Every car you register is a $15 charge added to your bill every month. There are no security but they charge $15 per car to park; makes no sense. The move-out fee are outrageous & ridiculous. The cabinets are outdated and falling apart. Rat infested, but they do response quickly in handling the problem. Stairwells smell like urine. Getting office manager is difficult. You have a better chance of getting in touch with head office in Denver, Colorado. STAY AWAY

Horrible place to live at, doesn't really care about you just care about your monthly payments each month. Rude and inconsiderate front office employees and aimco who owns it just doesn't care about their residence who have been loyal customers. I wouldn't suggest this place if you want to rent head somewhere else. Just save yourself the headache

The list of complaints here could make a book. The trash is a constant eye sore every time you drive in or out. The had 2 trash compactors that were always over flowing and they never fixed the problem. Great idea lets build 2 more dumpster locations so we can have the trash spread out even more. They can't even empty the dumpster so now the smell is surrounding buildings that previously didn't have to deal with it. You have to pay for parking per vehicle even though there is no accountability. Half of the vehicles are here illegally but no one cares, nothing is every done. The office hours are ridiculous and not conducive to getting any thing fixed and the staff is always overwhelmed. Most of the time there is one agent to handle over 400 units which is ridiculous, wait times can be 2 hours sometimes or more. Because they maintenance staff is to busy picking up the trash all over the property everyday no one responds to work orders in a timely fashion. Issues remain for days and weeks and no one is in a hurry to fix anything. Complaining does nothing as they just ignore everyone and provide lip service just to get you to go away but no real progress is every made.

This place is awful, overpriced, and racist.

I am unsure as to where to even begin. DO NOT MOVE HERE! Very serious issues here and zero of any management cares. Not the current management on property or the big wigs off property. I can barely rate this a star as it doesn't deserve it. I have been here since Feb of 2013. In the 5 years I have been here there has been nothing but major maintenance issues inside my apt (wall and roof leaks, broken ac, broken appliances, door issues, etc) all the way to inside and outside with RATS. Yes. RATS. They have taken over my building and have affected every single tenant in this bldg. Read ALL reviews online friends. They are true! You do not want to live in this rat infested hell hole. There is a pile of rat shit that was just emptied above my neighbors apt. roof overhang as of TODAY 4/13/18 and still sits there as we speak. No one cares. We are all absolutely disgusted with having to go to hotels or friends homes to avoid rats and can't wait to get out of here. So sad what they have done to us. Each of us has been terribly inconvenienced with zero assistance from any management. The rats are STILL here and with no solution in sight. I submitted 72 service requests in the 5 years I have been here for tons of problems. My rent has been paid early, every month, for 5 years continuously and STILL not an ounce of customer service from ANY management whatsoever about all the insane inconveniences. And those 72 service requests do not include the dozen or so times pest control has had to enter my apt. to place pest control devices in my attic or plug holes throughout bldg. Apparently my attic was the only access to all attics in this bldg. What a joke! They truly do not care at all here. I have never experienced anything like this before. They charge you for parking each month and don't even monitor it nor is it gated. They add on other monthly charges as well that are not I included in rent. This place is absolutely disgusting and so are the people who run it. I will NEVER entertain the idea of EVER living in anything run by Aimco in any area ever again because of this horrible experience. Worst property management company I have ever dealt with. If you are disabled like myself, have children or just live on your own, DO NOT MOVE HERE. In 5 years we have gone through 3 community managers and a cpl of maintenance managers. They don't stay because this place is a huge dump. Terrible leasing agents that have no interest in helping. No one ever answers the phone or returns calls or emails. Do not waste your time visiting this property and whatever you do DO NOT live here. This place is an utter mess all around. I have already been in contact with my lawyer to avoid any problems upon move out. I have had SO many problems here that I just don't trust them to do what is right. BeingSo much more to share but not enough time. Please spare yourself, your children & family members as well as pets and don't move here. Update: 4/17/18 Completely failed to mention the disgusting brown water in my unit. Can't take baths here and all they did was slap water filter under my kitchen sink. Still brown. Pictures of everything on the way. Update: 4/29/18 Still listening to the rats inside the walls and STILL cannot get anyone to return my calls!

I came in to apply for a apartment, I paid the proper fees with the refundable deposite also. So I was not approved which is fine. So the lady told me you will receive your REFUNDABLE deposit in 48 hours. Ok that was a Tuesday . So I was like ok I will get the latest Friday. So now it is the following week Wednesday and nothing . I have called and left countless voice mail, voice mail to the property manager, called the main number and supposedly there was a email sent to management about my refund. But it seems that I am not even able to get a phone call back to at least let me know what is going on. I am depending on that money to pay my new place.

Please stay away from this property, the Property Manager(Todd) is the worst, all I've gotten is empty promises I am breaking my lease and I don't care. I pay $1,500.00 a month for a place that really looks like nothing has ever been repaired since it was built. I am still waiting for a new refrigerator, it's been 2 months. STAY AWAY FROM THIS PLACE AND SPECIALLY THE PROPERTY MANAGER, HE IS A CROOK!!!!!!

due to the bad reviews I won't consider moving here, screw this scumlord!

Stay away from thus apartments, I lived there around 15 months, you can hear everything from the other apartments,

I do not recommend this place to anyone I will not be renewing my lease been there 4 years and I will make sure everyone I know and everyone they know will not be going there had a life threatening incident my bathroom's mirror fell off the wall crashing down to the sink and all over the floor could have sliced my neck if I was using the sink told manager and sent pictures to corporate they didn't care there are more people moving out then in it has been a month and they have not replaced the mirror yet . Andrea Scott the only reason Mr George from aimco is concerned about what happened now is because I posted it didn't care to much when I sent pic

Smells like pot everywhere. You can hear everything from the top floor. Can't enjoy the pool at night because there's always people smoking weed at the pool. The mail box is always a disaster. Trash everywhere.

Wouldn't recommend it to anyone . Overpriced they charge you for a parking spot yet it's not a gated community . Had a rat problems the moment we move then ! New York size rat by the way

Not happy here. How is it that the apartment was supposed to be ready for move in and then when move in day comes, roaches crawling in the apartment same day. On the door, in the hall closet, in the kitchen, on the counter tops. Cabinets needed replacing, stains on floor, roaches hiding in openings on the ceilings. Sorry but this is not acceptable. It's a lot of money to be paying for junk.

INFESTED with Cockroaches. Fees are incredibly high. Leasing office sucks along with their corporate office which is AIR communities. Expect an extra $200 a month in fees alone. Go elsewhere.

Worst Experience move-in this apartment. I moved in on April 18, 2023 with small kids - the apartment is full of cockroaches and other apartments as well. Sharing few snaps which was taken after 3 round of pest control and roaches are still around. My kids are frightened and not able to sleep, management is not addressing the situation and not providing alternate solutions. Strongly discourage moving into this apartment.

Out dated, it's infested with rats and roaches. There's no fans or lights, you'll have to buy your own. The management don't care when we first moved in we were told we would get the apartment repainted since there's spots everywhere of different paint.

DON'T RENT HERE - IF YOU ARE PLANNING TO BUY A HOUSE!! - Theses people have no consideration. Early Lease termination is 2 months rent + you have to give 2 months notice to move. Even though I'm buying a house they required all the termination fees. I also believe this is for older folks, don't live here with kids, neighbors will call the cops for every little noise coming from your apartment.

This place is going downhill every day. I can't wait to move. Outside of being infested with cockroaches and charging you a pesticide fee that clearly doesn't work, the customer service is the worst I've ever seen. I have never seen lack of respect and interest in the customer in this way. Ismael Abdelaziz treated me today and he has been the worst of all so far.

Please do not lease from here, apartment wasn't ready in time. Then when I wanted to cancel they advised me that my deposit of 1,000 was non refundable when specifically she told me if denied/cancellation deposit is refunded.

I lived in this place for a little over a year, I couldn't take it anymore and had to move. My experience at Plantation Gardens: 1. Excess Garbage, poor disposal and NO TO RECYCLING, when it rains the smell is horrible and liquids are washed away with the water. Garbage everywhere. 2. Shared laundry, 80% of the time the machines are bad and you lose your money because you have to return with wet clothes to your unit and see how you dry them or look for a good machine in another building. 3. Anyone can live here, I don't think they check criminal records because I saw a man hit his wife in the street, another couple screaming with terrible words in the early morning, poorly educated people, young people smoking marijuana in the gardens and pool from behind, men drinking alcohol on the common stairs. Feeling of marginality. DO NOT MOVE HERE WITH CHILDREN BECAUSE THERE IS A LOT OF DOMESTIC VIOLENCE AND MARIJUANA SMOKING. 4. They increase annual income despite all the deterioration that is observed. 5. They took $445 from me: for painting (370) and cleaning (75) upon delivery, I thought $370 for painting was exaggerated when the apartment only had certain paint details because we tried to take good care of it. (Not worth it) 6. The Valet trash does not work, they almost always left the trash at the door and we had to take it ourselves to the dumpster, it was still mandatory to pay for this service so they would almost never pick up your trash. I hope this place improves because it has an excellent location and large green areas. If all these things improve it would be a good place one day!

Wow! I'm actively searching for an apartment. But after reading these reviews....no thanks. I'll pass.

The biggest mistake of my life, They hack on all these fees, Parking fee, trash fee, water fee, sewer fee, pest fee "which i dont know why" i have complained about the ants and nothing has done. They tell you you're rent is one amt but when it's time to pay it's 450 -500 dollars more do to all the fees.. I wouldn't refer anyone to move here. PLEASE LOOK ELSE WHERE... OH and management SUCKS no one answers the phone. They need a whole new STUFF

Never come to experience this, it's always terrible, there is a problem you always want to get rid of more, they don't accept the changes, no! They really are filthy, rude, very bad service

made application online and the pictures does not match our current apartment only the floor plan but cabinets aren't the same in pictures Overpriced ! Kitchen and bathroom cabinets are old and mold everywhere if you pay almost 1600$ (1399 + parking , sewer , valet trash , pest control etc etc ) you expect to live in a cleaned and nice place .

Apartment smells like an ashtray, which I've complained about, and all they gave me was a spray odor remover. That's not going to take the smell out of the drywall(supposed to be a smoke free apartment complex). A/C unit leaked 3 times before they finally decided to replace it. When they replaced it, they didn't put the temperature back to where I had it set, so who knows how long it was running full blast before I got home. They broke the door off my circuit breaker panel and just left it sitting on top of my water cooler rather than fixing it. Over charge for valet trash service that you can't opt out of paying to take your own trash to the dumpster. Trash service always picks up later than posted time and makes too much noise. Also, how are you going to charge us for a valet trash service when you don't even have a recycling program? Washer and dryers are outdated and always dirty. Must have your own floor and table light fixtures because only lighting in apartment are kitchen,closets, bathrooms, and hallway. The paint on the ceiling is starting to bubble up, which could be a leak or mold of some sort. Finally you better hope for a very quiet upstairs neighbor if you are on a lower floor because there is nothing between your ceiling and the floor above. You can hear anything sliding or walking on the cheap laminated wood floors. I will be reporting this place to the BBB as well. Can't wait to move out of here!!

Almost 4 am and the neighbor upstairs is watching a freaking movie go to sleep police is here

Apartments are ok. Manager and staff are horrible..No one can ever help you don't even bother calling because the barely answer...maintenance staff is even worst takes them forever to make any repairs. Lets not forget if it rains you must walk thru a pool of water to get yo your apartment

This place is horrible, when you come to lease the apartment they tell you one price a month later you get a bill with all this crazy charges you end up paying extra $150 ... $27 sewer $15valet waste ,$25 water $ 5 service provide $15 parking $15,insurance and believe me when they reply the reviews is only $15 is a lie I was supposed to pay 1,309 and now so far my rent is 1,525 and some more ,I paid my rent for firt time online I got a confirmation number, 5 days later they hit me with $200 late fees charges because the payment didn't go through ,I spoke with the main supervisor from all offices she was plain rude and didn't do anything at all to help me with this crazy fees,is just not worth the money and the stress they put you through, they don't care about their tenants at all .Ps the only good thing about this place is maribel,she try her best to go the extra mile for you,even if she can't she tries.,and that guy George who replied the reviews, he said email me we can chat, he reply the emails after they make you paid the rent,the crazy fees and $35 more to pay with debit card and they still haven't removed the fees, ofcourse all they want is your money,after you paid there is nothing they will do for you,this place is a nightmare.

This apartment is trash. They have no consideration what so ever . I wish I could report these people for robbery and they do not have empathy . I have a two bed two bath and the tubs are painted which I did not know until maybe a month and it started to peel. They are very rude and they leaving threatening voicemails . They are very impersonal . DO NOT MOVE THERE

I totally agree with the negative comments about this place, I'm still waiting for a leak problem to be fixed. I can't wait to move out of this place. They even charge you to breathe. The girls in the office never know anything. Let this be the last option you have. Because believe me you would feel the same as me. ...

the short time I lived there was very very uncomfortable. to do laundry is very frustrating because there are few washers and dryers for the number of people living in a building, and they hardly ever work. The worst thing was that the apartment had rats inside the walls and the office manager was very incompetent to give solutions. I DO NOT RECOMMEND IT

Horrible place to live. I am about to break my lease that how bad it is. Hate it..had a car accident last month totaled my car but I was told I still have to pay for parking even tho I don't own a vehicle anymore. ridiculous, unfair and rip off. They charge for everything.. sign a lease for $1277 a month but I pay no less than $1410 every month it goes up. I wish you would publish this so people will know how horrible your community is and not to live here. Maintenance sucks, I've had to hire a handy man twice to fix my issues regarding the electrical issues in this apt. Plumbing issues is ongoing so I pay almost $100 a month in addition to my rent for water & sewer due to a faulty leaking problem in the master bedroom. But thanks be to God I close on y beautiful 4 bedroom 3 bathroom house with pool, keys in my hand I am getting the hell out of this place asap. Worst community I have ever lived in my life. yes people its true about the pest problems too you pay for pest control but the roaches here are out of control. Also some crack heads live above me and I barely am able to sleep at night due to their constant noise disturbance and fights and arguing over drugs between 12 am-6 am when I am trying to sleep.

Roaches infest the apartment and pest control does not come out even though you pay for it in monthly rent. The rent is not steady each month. For some reason or the other, it changes. Poor AC ventilation. Paint is used on top of paint and it bubbles or strips when you clean, especially of the tiles in the bathroom. Too much problems for the time I live there. The place is normally quiet, but that is not worth the discomfort of living in an apartment infested with roach and is not properly upgraded the way they project it in their gallery. Laundry rooms most times are dirty and the machines overcharged. The best part of this place is its location.

I still live here and it's the worst place I've ever lived-in it feels as if I'm living in the HOOD. Their so many issues with this place it's unbelievable Mildew over the house and that's with the A/C on all day every day mildew covered the a/c filter now you know that's BAD. They have theses play play want to be maintenance I've had so many repair orders the they so called fixed. "still have a leaking tub" IF ANYONE THAT LIVED HERE WANT TO FILE A COMPLAINT WITH A LAWYER ON THE BAD CONDITIONS YOU CAN REACH OUT OR GO TO LEGAL AID. IF YOU HAVE PICTURES THEY'LL BE GREAT.....

Apartment 2 bedroom full of Roches cucarachas every all that way, is discosting! The rent higher and higher I never recommended this place to any one

Pros: kid friendly, prompt maintenance, location , not gated and friendly people. Updated laundry room , card reader on outside of office now ,new parking lot. Cons: Roaches, kids dragging garbage around apartment area like dangerous furniture and tvs left outside apartment doors. Gutters coming off buildings most staff members incompetent. Charges for parking, lies about leasing move in. small apartment, quality of people varies leaky faucets and plumbing. They Paint over everything including , dirt, tub. Will try to bill you for normal wear and tear or some other bogus fees. Look up on the Broward and Palm Beach website Court cases, look at the documents filed. Go to Court! You can also Invoke the rules , which means you can request for all documents presented against you look it up online it cost them more money and they usually don't have the documents to back up their claim anyway. FYI. """Don't believe the reviews on the Plantation gardens website because they offer $$$ and prizes for Surveys an ask why you like living at Plantation Gardens. Of course your going to say something good! LMAO especially when your in a lease, and then they use that as a review. Be prepared with a lawyer (Get legal shield 3 months before your lease is up for $25 a month no contract) document everything because they'll try to charge/sue you for thousands in illegal normal wear and tear fees" when you move out! They also at the end of your lease will make it so your payment will not post, so that they can make extra fees, a charge of $150. So make sure that your last payment posts by the first of the month no matter when your automatic payment was set up for. Check out the " Broward County court records" Plantation Gardens vs ..... you'll see what I'm talking about.

We moved out on aug 2nd(returned keys and everything) prior to moving out i cleaned that place for 5 hours better than I've clean any other apartment that I've rented(always got my full deposit back), I also made a lengthy video after cleaning. I did not clean the carpet because the manager suggested that we pay them $50 and they will clean the carpets for us after we move out. we asked about the final walk through as the girl kept saying they will do the walk through when we have time so we can try calling them the following day. Now today(aug 6th) i signed into their resident portal and saw that i was charged 450 for replacing entire carpet, 200 for painting the entire apartment and $50 for carpet cleaning and other charges for utility now after subtracting my deposit from the total i have a past due balance of $15 Ive read multiple reviews on this apartment complex and they all mentioned that YOU NEVER GET YOUR DEPOSIT BACK and they end up getting a bill. I regret the day I walked into that place and jot my name down on those dotted lines. I've rented apartments in multiple states and never have a seen someone charge for painting walls!! Mind you I was never emailed or contacted about these charges, I just so happen to have logged in to see that I had a balance My husband and cousin(who were on the lease) went in to the office to speak with the manager there as soon as we saw the charges(I was on the phone while they were in his office) they said he took about 30 minutes to come out to speak with them and when he finally came he just basically tried to justify the charges. We asked him what were normal wear and tear and his definition of normal wear and tear is leaving the place in the exact shape as it was in when you moved in which mean no prints on the carpet and exceptionally cleaned walls he basically wasted our time and kicked them out of his office. This is not fare at all.. hence why there are multiple EMPTY apartment in the complex I watch people move out every week since I've been there for 14 months on our block there were 5 empty apartments for 3 months. BAD BUSINESS!!!!!!!!!! SOMEONE NEEDS TO LOOK INTO THE MANAGEMENT AT THE PLACE below are reviews i left on google 06/26/2015 only one more month left--- cant wait to see what they have up their sleeves for move out day -_- just know ill be recording the inspection 06/2015 I made this post like 4 months ago but I had to come back and rant: NO WASHER OR DRYER INCLUDED IN UNIT (you have to pay $1.50 to use their tiny washers and dryers) its so annoying because you always have that person who washes and leaves their clothes in the dryer for hours but you can't get to them BECAUSE YOU DONT KNOW WHO THEY ARE!! When I say that they charge you for everything i mean even a $0.95 every month for pest control (had to request for them to come) have only seen them once. $10 per vehicle per month for parking- basically everything u can think of we pay for it So my lease ends in exactly 2 months 02/15/2015 If I could put no stars i would. DO NOT MOVE HERE, I REPEAT DO NOT MOVE IN THIS ROACH INFESTED PLACE. They show you a model that looks nothing like most of the actual apartments that they rent. When you first move they charge you a small deposit that is eye catching but i guess they then make up for that with all the fees that are in addition to your rent monthly (i.e you pay 1200 for rent that is really 1400 when fees are added) and this does not include your electricity, you pay for absolutely everything up to garbage that i can take out myself that only gets picked up sun.-thurs, parking that you have to battle for because there are no assigned spots (this place should be a garage-broken down cars taking up parking space), the leasing office does not return calls because they are never available, pest control forget about it (almost a year and never saw them once), people constantly moving out after they get a dose of this place and couldn't wait for their lease to be up (many empty apartments, hope there are many more until they decide to make this rathole a real home for renters), mole on walls are covered over with paint, stairways reek with pet urine (i'm assuming), its a disgrace that apartments like this is located in such a nice area (fit to be in a place like the dangerous parts of lauderhill). What you are going to pay for rent here can get you a house. CURRENT RESIDENT. CC

If I could give no stars i would. This place is absolutely disgusting!! DO NOT MOVE HERE!!! All they do is charge money for everything and don't fix anything. They charge $10 for parking, $25 for valet trash and $25 for something else. They charge you for pest control and don't even do it. The staff promises you everything once you move in and don't stick to anything. I had the worst time living here. My apartment went six months without them fixing anything. My AC was broken for three weeks! There was mold in my bathroom and all they did was paint over it! This is the worst complex to live in. Save your time and money!!!

I'd rate this place a zero if possible. I still live here and the experience has been terrible. The leasing office is racist and does nothing to protect their residents. A very sexual comment was made to me by one of the maintenance workers/ I called corporate the number they gave me to reach the man who manages all the plantation offices, doesn't answer nor call back. They are unprofessional. One of the office workers started yelling at my FOUR YEAR OLD SON when he opened the door to the pool. They are terrible. This entire complex is terrible. I'm finally grateful that there is a place to post this comment that can't be altered or taken down. Don't move here. Ever.

Laundry room is always dirty and nasty. I have asked for pest control for 2 weeks and no one has come. ...

ON MARCH 23, 2018 I APPLIED TO THE COMPLEX, MY APPLICATION WAS DENIED DUE TO CREDIT. THEY CHARGED MY CARD $500 FOR HOLDING UNIT 151B. $99 APPLICATION FEE FOR MY HUSBAND AND I. ONCE MY APPLICATION WAS DENIED THEY SAID THEY WOULD REIMBURSE MY 500. BACK IN TO MY ACCOUNT. WELL TODAY IS APRIL 5TH AND NO DEPOSIT BACK IN MY ACCOUNT. I HAVE BEEN CALLING THE OFFICE, SINCE YESTERDAY WITH NO RESPONSE. FINALLY GOT TO SPEAK WITH ALEX, SAYING THE MANAGER WAS IN A MEETING AND WOULD CALL ME BACK. WELL GUESS WHAT NO RETURNED CALL..... I HAVE BEEN CALLING SINCE 10:03 AM TODAY 4/5 IN TOTAL OF 45 AND NOBODY ANSWERS THE PHONE... SOMEONE NEEDS TO CALL ME BACK ASAP.... SO GEORGE IF YOU CAN HELP AND YOU ARE IN THE MAIN OFFICE CONTACT ME.... NOT VERY HAPPY NOW... Response from the owneran hour ago Hi Elizabeth, I'm reaching out to the team at Plantation Gardens right now. I'll make sure you get that refund ASAP. -George Thank you for the fast reply George.... I WILL BE CHECKING MY ACCOUNT... AND YOU NEED PROFESSIONALS TO BE WORKING FOR YOU, NOT THE PEOPLE YOU HAVE WORKING THERE NOW.

I wouldn't recommend anyone to rent from here! My stay was ok up until September 2015 when I started experiencing a MAJOR RAT infestation in my apartment unit in Bldg 14. I caught 1 rat and 2-3 weeks later there was another rat in my unit tearing up my furniture (brand new) and shredding the carpet apart, leaving rat feces all over the place even near my headboard in my bedroom. Pest control was notified & all they did was lay stick pads down with peanut butter which DIDNT work because the rat managed to get on the trap & escape off by biting through the sticky pad. Maintenance couldn't help because they're not trained to deal with pest control issues. I paid $1233 for the month of October and only was able to sleep in the untit a total of 4 nights due to the rat behavior scratching on the walls, above my head in the attic. A complete rip off right? You pay so much for rent and can't occupy your residence in peace! My neighbor next to me also said the same thing he was experiencing rat occurrences & stated that he had killed 13 so far! 13!! So gross! He also spoke with "regional manager" Jose & stated Jose told him that in fact he was the only tenant in building 14 that has been complaining about the rodent issue. Such a liar! I spoke with Jose the "regional" manager and voiced my concerns about the matter and he seemed very nonchalant about to situation! I even mentioned I was going to go to the Broward Health Department he told me I can go to them but they're in compliance with the health department! The health department told me in fact they're not because the property is suppose to be liveable and people don't live with rats on a day to day basis. I asked Jose if I had to pay for a hotel for a few nights so the issue could be addressed would I be re-compensated he stated "no, unfortunately that's something we don't do" I also mentioned to him how the rat was chewing up the carpet and he stated to me "that's pretty odd & dosent seem like rat behavior" well I asked him what is rat behavior because apparently he dosent know! I also have pictures & videos of everything the rat has been doing within my unit and offered to send it to Jose he never gave me his email so I can show him and prove him wrong on this rat behavior business. I am completely disgusted with Jose, plantation Gardens Aprtments etc. I wouldn't even consider renewing my lease of they offered me a unit in a different building for cheap! NOPE! Absolutely NOT! So consumers if you're looking for a warm home and would live to occupy your residence in peace without rodents chewing up your furniture, urinating on your carpets, chewing up carpet, leaving feces all over the place, this is NOT a place for you to stay/ pay your money to!!!!

DON'T MOVE HERE!!!! Run!!!! I don't know how many times I requested to fix the air conditioning, around 10 times and it always mess up again. What do i need to do so you put a new unit? Also, when are you going to fix the kitchen ceiling that every time the people that live upstairs use the dishwasher my kitchen flood? I stop requesting service and start fixing things on my own because they NEVER fix it completely. I have roaches in my kitchen and bathroom, I have mold in the guest bathroom, I also request to change the curtains because some of them are broken. I DON'T KNOW WHEN ARE YOU GUYS GONNA TAKE SERIOUSLY THE PROBLEM. I will not renew the contract next year, worst condominium ever. The only reason I stay here is that I was pregnant and can't move ALSO THEY steal your Amazon package!!!!!!!!

horrible service ! Dont GO ! RUNNNNN

Just.... Just don't move here. They charge you for everything & don't care about you. Plus we're seeing more roaches. You can find a much better place for the money....

Terrible Terrible Terrible place to rent. Walls are SUPER THIN , Management doesn't care about anything.

08/06/2015 We moved out on aug 2nd(returned keys and everything) prior to moving out i cleaned that place for 5 hours better than I've clean any other apartment that I've rented(always got my full deposit back), I also made a lengthy video after cleaning. I did not clean the carpet because the manager suggested that we pay them $50 and they will clean the carpets for us after we move out. we asked about the final walk through as the girl kept saying they will do the walk through when we have time so we can try calling them the following day. Now today(aug 6th) i signed into their resident portal and saw that i was charged 450 for replacing entire carpet, 200 for painting the entire apartment and $50 for carpet cleaning and other charges for utility now after subtracting my deposit from the total i have a past due balance of $15 Ive read multiple reviews on this apartment complex and they all mentioned that YOU NEVER GET YOUR DEPOSIT BACK and they end up getting a bill. I regret the day I walked into that place and jot my name down on those dotted lines. I've rented apartments in multiple states and never have i seen someone charge for painting walls!! My husband and cousin(who were on the lease) went in to the office to speak with the manager there as soon as we saw the charges(I was on the phone while they were in his office) they said he took about 30 minutes to come out to speak with them and when he finally came he just basically tried to justify the charges. We asked him what were normal wear and tear and his definition of normal wear and tear is leaving the place in the exact shape as it was in when you moved in which mean no prints on the carpet and exceptionally cleaned walls he basically wasted our time and kicked them out of his office. This is not fear at all.. BAD BUSINESS!!!!!!!!!! SOMEONE NEEDS TO LOOK INTO THE MANAGEMENT AT THE PLACE 06/26/2015 only one more month left--- cant wait to see what they have up their sleeves for move out day -_- just know ill be recording the inspection 06/2015 I made this post like 4 months ago but I had to come back and rant: NO WASHER OR DRYER INCLUDED IN UNIT (you have to pay $1.50 to use their tiny washers and dryers) its so annoying because you always have that person who washes and leaves their clothes in the dryer for hours but you can't get to them BECAUSE YOU DONT KNOW WHO THEY ARE!! When I say that they charge you for everything i mean even a $0.95 every month for pest control (had to request for them to come) have only seen them once. $10 per vehicle per month for parking- basically everything u can think of we pay for it So my lease ends in exactly 2 months 02/15/2015 If I could put no stars i would. DO NOT MOVE HERE, I REPEAT DO NOT MOVE IN THIS ROACH INFESTED PLACE. They show you a model that looks nothing like most of the actual apartments that they rent. When you first move they charge you a small deposit that is eye catching but i guess they then make up for that with all the fees that are in addition to your rent monthly (i.e you pay 1200 for rent that is really 1400 when fees are added) and this does not include your electricity, you pay for absolutely everything up to garbage that i can take out myself that only gets picked up sun.-thurs, parking that you have to battle for because there are no assigned spots (this place should be a garage-broken down cars taking up parking space), the leasing office does not return calls because they are never available, pest control forget about it (almost a year and never saw them once), people constantly moving out after they get a dose of this place and couldn't wait for their lease to be up (many empty apartments, hope there are many more until they decide to make this rathole a real home for renters), mole on walls are covered over with paint, stairways reek with pet urine (i'm assuming), its a disgrace that apartments like this is located in such a nice area (fit to be in a place like the dangerous parts of lauderhill). What you are going to pay for rent here can get you a house.

This place is a dump, not worth the price they're asking for

Rat infested Community, horrible experience with the management you'll walk in the office and you feel like you're bothering them. You will sign a lease for 1300 but yet your bill will never be consistent. Just wait until you move out and see what ridiculous damage fees you're going to get. Management team is too afraid to confront their tenets so they send their assistance to speak to you, cowards that like to hide behind a desktop and put Fake information in order to help the bottom line. $300 fee for ¿cabinets ? Their in the same condition I receive them ! , $53 for notice fee per day wtf I told you in a month in advanced. 10 per car a month it's not even a gated community .. don't even get me started on the gym , take that shit down from your website it's an embarrassment. In my building alone I seen over five tenants move in less than a year take that to consideration when considering moving here. Ohhhh and good luck getting them on the phone.