Plantation Gardens Apartment Homes

The WORST CONDO ever, supposedly you can't smoke and it seems like it was a smoking condo, THEY STOLEN a package that UPS left me, and they even charge you to go ask questions at the office... expensive, bad and OLD...

Beware of this place adding fees after you move out. Apartment was in great shape when exited, they charged for nonsense. Nice place overall honestly, but they just act shady.

I totally agree with the negative comments about this place, I'm still waiting for a leak problem to be fixed. I can't wait to move out of this place. They even charge you to breathe. The girls in the office never know anything. Let this be the last option you have. Because believe me you would feel the same as me. ...

horrible service ! Dont GO ! RUNNNNN

Apartments are ok. Manager and staff are horrible..No one can ever help you don't even bother calling because the barely answer...maintenance staff is even worst takes them forever to make any repairs. Lets not forget if it rains you must walk thru a pool of water to get yo your apartment

This place is a joke. Unfortunately I have to leave one star because yelp won't let you leave zero. Management changed a year ago and it's been down hill since then. The grounds have not been pressure cleaned in months and is filthy! I'm embarrassed every time I have guests over. Apartments have multi families living in them and throw parties all night long. Washer and dryers are broken often and not repaired for weeks. People sit at the pool after it is closed and smoke weed and drink and leave garbage all over the pool area. They nickel and dime you on everything. Every car you register is a $15 charge added to your bill every month. Two adults with two cars, that's $30 added to your rent bill every month. Garbage, that's $25 a month! Oh, but they don't pick up on the weekends. Want to use the gym(which is tiny) that's another $10 a month. Good luck getting a hold of the manager Maribel, she doesn't reply to emails or answer calls. I've had a leak since I've moved in and they have "repaired" it about 5 times. If there is any kind of leak, they just paint over it. I've taken pictures of everything and keep all documents since moving in because I've heard that they try to charge people crazy amounts of money when they move out. I'll update afterI have to bleach my bathroom every week because of mold. My lease can not end soon enough. Update: the front office is useless! Maribel the office manager NEVER! Returns calls! EVER! Today I tried to register a guest into parking, the site is saying the guest parking is suspended. I've revived no notification about this . My guests car better not get towed! Or the management will have to pay for it!

Horrible place to live at, doesn't really care about you just care about your monthly payments each month. Rude and inconsiderate front office employees and aimco who owns it just doesn't care about their residence who have been loyal customers. I wouldn't suggest this place if you want to rent head somewhere else. Just save yourself the headache

The worst place I have ever lived!!! I will never recommend this place to anyone. They two my 2nd car 3 times. They don't have many guest parking. The common area are beyond filthy! I had flood in my apartment so badly I stayed temporarily at a hotel because of allergies from Mold. They staff and the new management is the worst they will not help you. They will never give you your deposit no matter how clean your place is.

This community is owned by AIMCO - a greedy, corporate, and inconsiderate company. I've been a resident for almost three years, paying 1600 dollars a month with no issues in payment. I made a payment this month, on the third, and apparently accidentally scheduled it to be removed from my bank account on the 6th through pure error. Apparently there is a calendar that you can use to screw yourself over and ultimately get charged a 150 dollar late fee if your money isn't in their hands when they want it. I've never even noticed this calendar and I definitely made no adjustments to it purposefully. I had to call AIMCO corporate to attempt to get this resolved and get the fee removed from my account. They told me that even though the payment was scheduled on the 3rd and confirmed on the 5th, I had requested the money be removed from my account on the 6th so I had to pay the fee due to fair housing laws, and that it was a valid late fee. I said so you treat every resident as equally unfair? And the representative said there was nothing they could do. I told her we've been residents for almost three years and pay 1600 dollars a month, and they're charging me a 150 dollar late fee over a difference of 48 hours and she insisted that it was a valid late fee and there was nothing they could do. This is nothing but pure greed considering I've lived many places and arbitrary fee amounts are not something dictated by law. What a greedy, selfish company. They are losing thousands of dollars of business from me over a $150 fee because there is no way I'm going to renew my lease again.

if i can rate this place zero starts i would. where to start? staff in leasing office is racist i went there to get something handled and they took like 5-11 Spanish folks before me. when it was finally my turn i asked them for my package i got thru UPS. they said i need to pay the 50$ yearly fee to pick it up. i told then its illegal to withhold mail and they just shrugged and said oh well. So now they will be reported. Also the maintenance crew is super slow to respond to work orders. took 18days from when i first moved in to get it fixed. asked for ac filters they said not their job to tell me the size and to google it myself. if this place wasn't the cheapest option to move into i wouldn't be here. 0/10 will not recommend this complex to my friends or family hek not even my worst enemy

I still live here and it's the worst place I've ever lived-in it feels as if I'm living in the HOOD. Their so many issues with this place it's unbelievable Mildew over the house and that's with the A/C on all day every day mildew covered the a/c filter now you know that's BAD. They have theses play play want to be maintenance I've had so many repair orders the they so called fixed. "still have a leaking tub" IF ANYONE THAT LIVED HERE WANT TO FILE A COMPLAINT WITH A LAWYER ON THE BAD CONDITIONS YOU CAN REACH OUT OR GO TO LEGAL AID. IF YOU HAVE PICTURES THEY'LL BE GREAT.....

INFESTED with Cockroaches. Fees are incredibly high. Leasing office sucks along with their corporate office which is AIR communities. Expect an extra $200 a month in fees alone. Go elsewhere.

I have never been so disrespected to come and view an apartment. First of all I come in to look at a rental and the manager comes out and states to everyone waiting to be seen or to be attended that she cannot see anyone without and appointment because she just does not have the time. FLAT OUT..... Meanwhile she gives a couple who was their to see an apt a key and a map to go see the apt by themselves. I have gone to quite a few apt rentals and I have never seen that happen before. There's no professionalism, no respect, no friendly faces. Instead of helping a possible future renter they give you attitude like we are such a bother to them because we've interrupted their gossiping or other personal activities at the work place. I'm letting everyone I know not to rent at this place. I'm will also be posting reviews in Yelp, fb and other social media. The owner of Plantation Gardens really needs to make a surprise visit to see how their business is being run. Being there for a short time has stressed me out.

The people in building 8 have no consideration for other people that need to wash their clothes. They leave their clothes in the washers and dryers for hourssss.

Never rent with this landlord. Apartments smell like a rat, it would take months for you to get a maintenance issue solved. They inflate your debt if you break your lease adding charges for damages you never did to the apartment and of course then they will send you to collections. Management never explains the terms of the contract as is. Prices are ridiculously high.

Arrived to the leasing office. The woman at the front ignored me and three other African American gentleman. A young white man walked in and she approached him asking if he was a resident. When I asked her why she didn't approach the rest of us. She said she was only taking care of move in. I said the least you could have said is good morning. I guess your reviews are right. I had an appointment to lease.

08/06/2015 We moved out on aug 2nd(returned keys and everything) prior to moving out i cleaned that place for 5 hours better than I've clean any other apartment that I've rented(always got my full deposit back), I also made a lengthy video after cleaning. I did not clean the carpet because the manager suggested that we pay them $50 and they will clean the carpets for us after we move out. we asked about the final walk through as the girl kept saying they will do the walk through when we have time so we can try calling them the following day. Now today(aug 6th) i signed into their resident portal and saw that i was charged 450 for replacing entire carpet, 200 for painting the entire apartment and $50 for carpet cleaning and other charges for utility now after subtracting my deposit from the total i have a past due balance of $15 Ive read multiple reviews on this apartment complex and they all mentioned that YOU NEVER GET YOUR DEPOSIT BACK and they end up getting a bill. I regret the day I walked into that place and jot my name down on those dotted lines. I've rented apartments in multiple states and never have i seen someone charge for painting walls!! My husband and cousin(who were on the lease) went in to the office to speak with the manager there as soon as we saw the charges(I was on the phone while they were in his office) they said he took about 30 minutes to come out to speak with them and when he finally came he just basically tried to justify the charges. We asked him what were normal wear and tear and his definition of normal wear and tear is leaving the place in the exact shape as it was in when you moved in which mean no prints on the carpet and exceptionally cleaned walls he basically wasted our time and kicked them out of his office. This is not fear at all.. BAD BUSINESS!!!!!!!!!! SOMEONE NEEDS TO LOOK INTO THE MANAGEMENT AT THE PLACE 06/26/2015 only one more month left--- cant wait to see what they have up their sleeves for move out day -_- just know ill be recording the inspection 06/2015 I made this post like 4 months ago but I had to come back and rant: NO WASHER OR DRYER INCLUDED IN UNIT (you have to pay $1.50 to use their tiny washers and dryers) its so annoying because you always have that person who washes and leaves their clothes in the dryer for hours but you can't get to them BECAUSE YOU DONT KNOW WHO THEY ARE!! When I say that they charge you for everything i mean even a $0.95 every month for pest control (had to request for them to come) have only seen them once. $10 per vehicle per month for parking- basically everything u can think of we pay for it So my lease ends in exactly 2 months 02/15/2015 If I could put no stars i would. DO NOT MOVE HERE, I REPEAT DO NOT MOVE IN THIS ROACH INFESTED PLACE. They show you a model that looks nothing like most of the actual apartments that they rent. When you first move they charge you a small deposit that is eye catching but i guess they then make up for that with all the fees that are in addition to your rent monthly (i.e you pay 1200 for rent that is really 1400 when fees are added) and this does not include your electricity, you pay for absolutely everything up to garbage that i can take out myself that only gets picked up sun.-thurs, parking that you have to battle for because there are no assigned spots (this place should be a garage-broken down cars taking up parking space), the leasing office does not return calls because they are never available, pest control forget about it (almost a year and never saw them once), people constantly moving out after they get a dose of this place and couldn't wait for their lease to be up (many empty apartments, hope there are many more until they decide to make this rathole a real home for renters), mole on walls are covered over with paint, stairways reek with pet urine (i'm assuming), its a disgrace that apartments like this is located in such a nice area (fit to be in a place like the dangerous parts of lauderhill). What you are going to pay for rent here can get you a house.

Do not rent here! They are very nice when accepting your deposit however when you move out after cleaning the apartment, they do not send you back your deposit nor do they provide you with an update. They treat you like a criminal after you move out. Until I get an update I will continue to pay them a visit. I was warned about this place. I just thought former tenants were bitter. Not true at all.

Worst place to live in south Florida! Stay away don't let those pictures fool you! You will be charged for everythinggg! And if something is wrong they won't fix it completely!!!

I wish I didn't have to leave a public review but it has always been a HASSLE to get help from management here. The walls are extremely thin . I've been here for years and I am aware. I have the most noisy and obnoxious neighbors upstairs who make noise every night and after numerous recordings and complaints and even her coming downstairs to bang on my window and defend her being nuisance nothing has been done. Very stressful and inhumane way live. I am a nursing student and I also take care of people for a living so it sucks that I cannot come home to peace and fall asleep until my neighbors decide to. 0 stars from me.

made application online and the pictures does not match our current apartment only the floor plan but cabinets aren't the same in pictures Overpriced ! Kitchen and bathroom cabinets are old and mold everywhere if you pay almost 1600$ (1399 + parking , sewer , valet trash , pest control etc etc ) you expect to live in a cleaned and nice place .

Staff in the leading office very rude! Maribel is rude and disrespectful, the other lady there does what ever she has to do to get her commission even if you don't get the apartment. No one called back or answers emails. They the worst !!

Took two separate application 100 application fees and a 750 holding deposit that I have not received back after a week. If I did not physically go there I would think the place doesnt actually exist. I believe they had no intention of renting anything and just taking applications for cash flow. I have called the leasing office over 100 times and have only gotten someone once and have not talked to anyone since they took my money. Straight 100% scam

I came in to apply for a apartment, I paid the proper fees with the refundable deposite also. So I was not approved which is fine. So the lady told me you will receive your REFUNDABLE deposit in 48 hours. Ok that was a Tuesday . So I was like ok I will get the latest Friday. So now it is the following week Wednesday and nothing . I have called and left countless voice mail, voice mail to the property manager, called the main number and supposedly there was a email sent to management about my refund. But it seems that I am not even able to get a phone call back to at least let me know what is going on. I am depending on that money to pay my new place.

This place is a dump, not worth the price they're asking for

Just.... Just don't move here. They charge you for everything & don't care about you. Plus we're seeing more roaches. You can find a much better place for the money....

Where do I even start! Let's just say this . the ghetto!!! Rats run the outside ! trash and piss outside . Trash piles up !! But wait we pay pest control and trash so we pay for these conditions apparently! Next the inside. Mold and roach infested. And guess what ? they do nothing about it! You Wanna hear a crazy experience!? maintenance went in my home while I wasn't there and folded my dirty laundry and rearrange my closet. Soo creepy. And when I told the office "maribel " ( office manager ) proceeds to tell me what do I want her to do about it !? lol please stay away from this place the worst place I've ever lived!

The list of complaints here could make a book. The trash is a constant eye sore every time you drive in or out. The had 2 trash compactors that were always over flowing and they never fixed the problem. Great idea lets build 2 more dumpster locations so we can have the trash spread out even more. They can't even empty the dumpster so now the smell is surrounding buildings that previously didn't have to deal with it. You have to pay for parking per vehicle even though there is no accountability. Half of the vehicles are here illegally but no one cares, nothing is every done. The office hours are ridiculous and not conducive to getting any thing fixed and the staff is always overwhelmed. Most of the time there is one agent to handle over 400 units which is ridiculous, wait times can be 2 hours sometimes or more. Because they maintenance staff is to busy picking up the trash all over the property everyday no one responds to work orders in a timely fashion. Issues remain for days and weeks and no one is in a hurry to fix anything. Complaining does nothing as they just ignore everyone and provide lip service just to get you to go away but no real progress is every made.

This place is awful, overpriced, and racist.

Sucks

Don't ever move into this apartment worse place ever to live they lie about how much your rent is going to be. They paint over everything like that's going to make things better than the police is in the apartment complex almost every night. The walls are so thin you can hear everything. And when u move out they charge you for unnecessary stuff that makes no sense. Just don't ever sign the lease !

This apartment is trash. They have no consideration what so ever . I wish I could report these people for robbery and they do not have empathy . I have a two bed two bath and the tubs are painted which I did not know until maybe a month and it started to peel. They are very rude and they leaving threatening voicemails . They are very impersonal . DO NOT MOVE THERE

Don't apply here! I applied over 1 year ago and they took my deposit and still have not given me my money back. Every time I stop by the office I get the same story, about it taking time. This is way too long and I am tired of waiting.

Rat infested Community, horrible experience with the management you'll walk in the office and you feel like you're bothering them. You will sign a lease for 1300 but yet your bill will never be consistent. Just wait until you move out and see what ridiculous damage fees you're going to get. Management team is too afraid to confront their tenets so they send their assistance to speak to you, cowards that like to hide behind a desktop and put Fake information in order to help the bottom line. $300 fee for ¿cabinets ? Their in the same condition I receive them ! , $53 for notice fee per day wtf I told you in a month in advanced. 10 per car a month it's not even a gated community .. don't even get me started on the gym , take that shit down from your website it's an embarrassment. In my building alone I seen over five tenants move in less than a year take that to consideration when considering moving here. Ohhhh and good luck getting them on the phone.

Do not move in here, you will regret it!!! This is the worst place to rent. Very bad property management. When I first moved here 3 years ago the property was well kept and we were able to find someone in the office. Now the property is run down; termites, rats and roaches all over the place. Urine in the stairwell and they only power wash once a year. The laundry rooms are a mess, the machines do not work!!! The community grounds look terrible and there is no up keep, the buildings are falling a part!! They increase the rent $500- $800+ and the place is getting worst!!! Find somewhere else...Not Plantation Gardens Apartments in Plantation on North West 5th Street!!!!

the short time I lived there was very very uncomfortable. to do laundry is very frustrating because there are few washers and dryers for the number of people living in a building, and they hardly ever work. The worst thing was that the apartment had rats inside the walls and the office manager was very incompetent to give solutions. I DO NOT RECOMMEND IT

Horrible place to live. I am about to break my lease that how bad it is. Hate it..had a car accident last month totaled my car but I was told I still have to pay for parking even tho I don't own a vehicle anymore. ridiculous, unfair and rip off. They charge for everything.. sign a lease for $1277 a month but I pay no less than $1410 every month it goes up. I wish you would publish this so people will know how horrible your community is and not to live here. Maintenance sucks, I've had to hire a handy man twice to fix my issues regarding the electrical issues in this apt. Plumbing issues is ongoing so I pay almost $100 a month in addition to my rent for water & sewer due to a faulty leaking problem in the master bedroom. But thanks be to God I close on y beautiful 4 bedroom 3 bathroom house with pool, keys in my hand I am getting the hell out of this place asap. Worst community I have ever lived in my life. yes people its true about the pest problems too you pay for pest control but the roaches here are out of control. Also some crack heads live above me and I barely am able to sleep at night due to their constant noise disturbance and fights and arguing over drugs between 12 am-6 am when I am trying to sleep.

Worst Experience move-in this apartment. I moved in on April 18, 2023 with small kids - the apartment is full of cockroaches and other apartments as well. Sharing few snaps which was taken after 3 round of pest control and roaches are still around. My kids are frightened and not able to sleep, management is not addressing the situation and not providing alternate solutions. Strongly discourage moving into this apartment.

Terrible experience! They will keep your deposit and add over $1,000 crazy charges and if not paid they will report you to collections. We are elderly people and felt they can take advantage of us. I will be reporting them the better business bureau.

I've been living here with my roommate since July 2015. My best advice: if you can afford to pay more for a different community of apartments, DO IT. The apartment we're in is being returned to them cleaner than when we got it. Dead bugs in the showers, broken appliances... They didn't have our apartment ready when they told us they would and we had to wait two hours outside with the uhaul and exted the uhaul rent until they finished "cleaning" our apartment. Our A/C has been leaking since we started renting, and have had at least 5 maintenance people come in to "fix it", but what they don't understand is that it just needs to be replaced. We had a roach and ant problem for a whole month even though we pay for pest control every month and they don't actually do any pest control unless asked. We had to resolve the roach problem our selves and it cost us 60 bucks to get them out for good. We have to pay 10 bucks per car for parking spots every month, but there are never any available. We pay for "valet trash" pick up every month, but it doesn't operate during weekends, and on top of that we get a second trash charge every month for I don't know what. No one cleans up after their pets so it always smells like crap outside. People leave their trash everywhere outside in the community. Oh, and that deposit which is supposed to be refundable never really is, cause utilities and clean up charges come out of that, so you'll be lucky if you get the deposit back. DON'T RENT HERE.

DON'T RENT HERE - IF YOU ARE PLANNING TO BUY A HOUSE!! - Theses people have no consideration. Early Lease termination is 2 months rent + you have to give 2 months notice to move. Even though I'm buying a house they required all the termination fees. I also believe this is for older folks, don't live here with kids, neighbors will call the cops for every little noise coming from your apartment.

Stay away from thus apartments, I lived there around 15 months, you can hear everything from the other apartments,

This place suck I have a friend who lived there and they keep towing cars with no reason there car which is driving they tow it they so stupid the office manager she told him you need to move your car everyday to not get it tow who move car everyday when you are off from your job you want to stay home and chill they need to fire the office manager she don't know how to run this property and her English suck my friend can't understand her English lol but yeah is hell for those people who lived there my friend want to move out so bad I don't blame him is like being in jail my friend say he pay for parking and still get his car tow is bad and here is the kicker he pay for trash and you need to walk to the dumpster which is like 5 minutes walk lol normally when you pay for trash they come and pick it up outside your door I don't know this place looks like a scram

DON'T MOVE HERE!!!! Run!!!! I don't know how many times I requested to fix the air conditioning, around 10 times and it always mess up again. What do i need to do so you put a new unit? Also, when are you going to fix the kitchen ceiling that every time the people that live upstairs use the dishwasher my kitchen flood? I stop requesting service and start fixing things on my own because they NEVER fix it completely. I have roaches in my kitchen and bathroom, I have mold in the guest bathroom, I also request to change the curtains because some of them are broken. I DON'T KNOW WHEN ARE YOU GUYS GONNA TAKE SERIOUSLY THE PROBLEM. I will not renew the contract next year, worst condominium ever. The only reason I stay here is that I was pregnant and can't move ALSO THEY steal your Amazon package!!!!!!!!

Thanks guys for your reviews I haven't even been there but me and my wife where looking forward to this but never mind 109 reviews an 90% are bad, there has to be a reason.

I lived here for about 4 years maintenance team doesn't do their job management in the leasing could care less if you're having an issue. No washer or dryer in the apartment and your spending money to live there and spending money to wash clothes when the machines barely work. Don't waste your money here.

Apartment smells like an ashtray, which I've complained about, and all they gave me was a spray odor remover. That's not going to take the smell out of the drywall(supposed to be a smoke free apartment complex). A/C unit leaked 3 times before they finally decided to replace it. When they replaced it, they didn't put the temperature back to where I had it set, so who knows how long it was running full blast before I got home. They broke the door off my circuit breaker panel and just left it sitting on top of my water cooler rather than fixing it. Over charge for valet trash service that you can't opt out of paying to take your own trash to the dumpster. Trash service always picks up later than posted time and makes too much noise. Also, how are you going to charge us for a valet trash service when you don't even have a recycling program? Washer and dryers are outdated and always dirty. Must have your own floor and table light fixtures because only lighting in apartment are kitchen,closets, bathrooms, and hallway. The paint on the ceiling is starting to bubble up, which could be a leak or mold of some sort. Finally you better hope for a very quiet upstairs neighbor if you are on a lower floor because there is nothing between your ceiling and the floor above. You can hear anything sliding or walking on the cheap laminated wood floors. I will be reporting this place to the BBB as well. Can't wait to move out of here!!

Maintenance is great five stars front office maybe 3 but air commodities I give a negative 0 I've lived here over some time now and the stair cases and corridors are filthy I said ok maybe Christmas they would do some general cleaning nope it's the same smh the laundry rooms the bins are always running over and floors dirty the elevator stinks it's like they only focus on the two bedroom units I've passed there and they all look well kept I have a two year old imagine me having to climb those filthy staircases and have her breathe that filthy smell which by the way are poorly lit

Out dated, it's infested with rats and roaches. There's no fans or lights, you'll have to buy your own. The management don't care when we first moved in we were told we would get the apartment repainted since there's spots everywhere of different paint.

They want to take you to court as soon as you miss one day after the 5th of each month, they overcharge for everything. The management woman Angel Vega was the only good thing there and she also left Maintenance guys are Great!!!

Roaches are everywhere in my apartment. Management collects for pest control monthly but they only came once when it got so bad, I had to submit a service request. For the winter season, they have increased and I am so scared because now they have reached the bedrooms. My children are scared to go into the kitchen because it is that bad. It doesn't matter what time of day, they are all over. The worst place I have ever lived. I wanted to upload pictures for proof and as soon as I find out how, I will. One of my biggest mistake in choosing to live here.

Laundry room is always dirty and nasty. I have asked for pest control for 2 weeks and no one has come. ...

Fight these people in court, pro se or get legal shield a few months before, consult them for $17 a month, no contract. Ask them if You are sued how long before they can represent you. Or pay a small fee for the countersuit, I filed pro Se got them to drop the case, file a countersuit if you can. They try to illegally sue you for "normal wear and tear" Document everything, keep every original maintenance request, video and take pictures of any problems like gutters, rats roaches. The will lie, on documents and in court. I know they sent me fraudulent documents when I have originals with original signatures. The attorneys for PG will also file fraudulent documents claiming they provided documents requested, when they didn't, like pictures. (Note: IF the pictures are not on the County Site they didn't provide them, even if they filed claiming," they did provide them.) If the court blocks documents it's because they (PG attorneys) don't want you to know what defenses were used, request those documents that are locked. FYI that document you sign for ACH payment is intentionally set up to screw you at the end of your lease, So that your payment defaults and your stuck paying a late fee of $150. When I moved in here, I was pissed. They showed me an apartment model that looked nothing like the apartment I actually got. I finished 2 hours in the office of paperwork before they showed me my apartment, claiming my apartment wasnt ready yet, and making me two hours late for work . (They told me the move in would be 30 mins) The condition of the apartment I recieved was ridiculous it look like it had been painted over 100 times, underneath the sinks weren't even washed before they painted you could see the dirt , hair, cracks damage underneath the paint. The tubs were painted , found mold twice where they didnt paint like under the soap dishes in the tubs. I filed so many maintenance request, over 50 it was ridiculous ,I was so annoyed . I was so busy I really didn't have time for this. Then I spoke with a new manager about two months after I moved in he claimed they were starting renovations , cleaning up everthing and even that my apartment maybe renovated while living there. (That didnt happen.) I moved in this apartment because it was easy move in and close to my sons school where he had previously gone. But I didnt like being lied to. As time went on I started to see roaches people lighting firecrackers right behind the vehicles in the parking lot which I reported to the management immediately. Garbage in front of apartments for days, in some of the apartments there were 6 people living in them and maintenance knows all about it, they even communicated it to me , when they came in for repairs in my kitchen , by stating,"How many people can you fit in a 850 square foot apartment?" I'm sure a lot of those people couldn't really afford to live other places but the landlord has a duty to provide clean, safe and affordable housing. My advice send all correspondence through email or mail. Dont just let your lease go to month to month ask for a month to month lease. Second if they prorated your last months rent and didn't include all the way till the end date without notice, they cant just charge you a late fee for the prorated amount left on your lease. Fight it, contact housing authoritys, if you see rats, damage, roaches, etc . Request a walk through, by video or email and take video and pictures have a witness there with you. They may refuse like they did me. Read your lease about moving you need to give 30 days notice on a month to month 60 days notice on a year lease. These people, AIMCO who own PG are completing a 14 million dollar renovation and they want you to pay for it. You will know what I m talking about upon moveout. Look up on the Broward County Court records the Plantation Garden Cases or Aimco cases and download the documents so you van see what was filed . Especially if someone hired an attorney you can see what defense they used, or if a person went Pro Se, also check Palm Beach cases. Fight this I know its a pain but if they claim damages make them prove it and that means all accounting correspondence receipts bills contracts etc.

DO NOT MOVE HERE! It looks well maintained on the outside but don't be fooled! I don't even know where to begin. When my A/C broke they never came to fix it. When you go into the office they act like you're top priority but, they never actually follow through. I finally just had the A/C fixed on my own because I had enough. God forbid your neighbors move because when they paint the apartments near you, your whole apartment smells of paint fumes for days! I called and asked the office if they could have the maintenance guys open windows and put fans so that I didn't have to breathe in harmful fumes. They told me they hire contractors to paint so they can't do anything and if I want them to open the windows on the apartments being painted that I should tell the contractors myself! At one point it was so bad I had to sleep at a family members house a couple nights. When I returned to my apartment I noticed some sort of substance had dripped out of my A/C vents. There are much more issues I could address but, I'd like to just talk about the apartments themselves while I still have your attention. First I noticed that nothing seemed to be cleaned but just painted over. You can clearly tell that instead of cleaning the bathrooms and showers they just painted over everything. It's hard to tell at first but after awhile the black scum under the paint starts to show through. The outlets in the apartment seem to be loose and my plugs constantly fall out. There are no ceiling fans in the entire apartment not to mention the bedrooms have no lights. You have to pay $1.50 per wash and per dry for your laundry and you have to load the money onto these special cards for their machines. It may not sound expensive but, the washer holds very little clothes and I tried to wash a comforter and when I pulled it out it was completely dry in the center. They also charge you $10 a month per car you have in your household. If you have guests over frequently there's very little guest parking spots and they are always full. I had a guest park in a regular spot (they aren't assigned but require a decal) because there were no guest spots available and her car was towed. I've also noticed there are lots of young adults living with their parents and they are always loitering in the parking lots smoking weed. It honestly wouldn't bother me but, they aren't the least bit friendly and make my guests feel uncomfortable about parking their cars near them. If it's raining you can expect these people to be jammed in the laundry rooms smoking. Recently there have been car break ins in the complex and I wouldn't be the least bit surprised if it was from some of the "local talent." Believe me I could go on and on about how horrible this place is but, I doubt many people will read this far. Unfortunately I didn't realize until afterwards but, for the same price there is many other options in the area with in house washer/dryer and much better quality of living.

Don't move here these people will rob you blind

The administration staff does not comply with you and it is always a problem with the maintenance

due to the bad reviews I won't consider moving here, screw this scumlord!

This place is going downhill every day. I can't wait to move. Outside of being infested with cockroaches and charging you a pesticide fee that clearly doesn't work, the customer service is the worst I've ever seen. I have never seen lack of respect and interest in the customer in this way. Ismael Abdelaziz treated me today and he has been the worst of all so far.

This people upstairs.Still have not put any rugs down in their bedrooms.I am still hearing the scraping of toys and big dropping of toys on the floor in my master bedroom and I can't sleep. They really don't care about the policy at all here at plantation gardens. And they still also have a total of 9 people staying in that apartment which is also against policy. There are 6 adults and 3 chiłdren. I have lost my job because of the noise from them and I cannot sleep at all because of the noise. I have been dealing with this issue since I moved in here in July and it still hasn't been resolved because of them not listening at all with notices or verbal communication.

Almost 4 am and the neighbor upstairs is watching a freaking movie go to sleep police is here

I am a current tenant here and management is not proactive in handling tenant issues. I am completely unhappy living in this apartment complex . I have been dealing with false noise complaints being filed against me since I moved in August; we are now in March and I still have not been able to get the leasing office to resolve this issue. To top it off, the complex is completely over priced for what they're offering. Many amenities offered do not compensate their asking price for rent. Their appliances seldom function properly. It's just a sad community. I do not recommend renting here.

worst place to ever move in . please do not set yourself up for disappointment . moving in they are the most helpful & friendly staff as soon as your a resident they could give two craps about you .even worst is when you move out . they will charge you for everything I was billed $1500 when I moved out for the carpet but also forced to pay a carpet clean up fee? you are way better off somewhere else even if its $100 more a month please do it because in the long run you will be unhappy I hear mice in walls cockroaches everywhere

Do not move here they tow your car without warnings and pick a gummy sticker that leave staines on your car window with a false excuse as to why you can't have your car parked there they have a contract with the towing company to tow a certain amount of cars every day and expect you to move your car every day the maintenance worker constantly drive around spying on people as well and on top of that you pay per month for parking and trash that they dont take out for you i can find a better apartment for the same price not to mention the laundry room is always filthy and they always harass you with inspections of the balcony LOOK ELSE WHERE!

I had to cancel my lease because this place is the worst

I am writing this review to warn everyone considering this dump as a home. This place is disgusting and infested with mold. My husband and myself had to break our lease because of how sick we were getting from the mold exposure. We let the office know about it and they did nothing. We even had to stay a few nights in a hotel because the apartment was inhabitable. They wanted to blame us for it and informed the manager we could not live in such conditions. We provided proper written notice and left. Two months later we received a call from a collections agency saying we owed 2,200$ to Plantation Gardens. This is illegal! These apartments are making people sick. If you value your life and health, please leave somewhere else.

This is a decent apartment complex when we are discussing the grounds and the dog park. The problems occur when we deal with maintenance or with the office itself. Once you are actually a resident the focus of the office is no longer on your satisfaction it is instead on minute details that are buried in your lease and those clauses do not apply to everyone. For example, every single unit is able to have plants and chairs and furniture on their patio, we, singularly are unable to have anything on our patio at all. There are no marked parking spots in the parking lots and there is never parking for actual residents. My roommate and I pay for two parking spots and very rarely do we every actually get to park in front of our building. There is a parking permit system and guest parking but no one pays attention to that because it is not enforced. The complex provides a towing company's phone number to the residents and we are unable to have people without permits or guest permits towed because we need the proper authorization. This makes no sense. The way they handle making repairs on units is ridiculous. There is no reason why one cannot replace a used dishwasher with a new dishwasher. Instead they just replaced a used dishwasher with a used dishwasher and the same with the air conditioner and air handler. Again, this makes no sense.

ON MARCH 23, 2018 I APPLIED TO THE COMPLEX, MY APPLICATION WAS DENIED DUE TO CREDIT. THEY CHARGED MY CARD $500 FOR HOLDING UNIT 151B. $99 APPLICATION FEE FOR MY HUSBAND AND I. ONCE MY APPLICATION WAS DENIED THEY SAID THEY WOULD REIMBURSE MY 500. BACK IN TO MY ACCOUNT. WELL TODAY IS APRIL 5TH AND NO DEPOSIT BACK IN MY ACCOUNT. I HAVE BEEN CALLING THE OFFICE, SINCE YESTERDAY WITH NO RESPONSE. FINALLY GOT TO SPEAK WITH ALEX, SAYING THE MANAGER WAS IN A MEETING AND WOULD CALL ME BACK. WELL GUESS WHAT NO RETURNED CALL..... I HAVE BEEN CALLING SINCE 10:03 AM TODAY 4/5 IN TOTAL OF 45 AND NOBODY ANSWERS THE PHONE... SOMEONE NEEDS TO CALL ME BACK ASAP.... SO GEORGE IF YOU CAN HELP AND YOU ARE IN THE MAIN OFFICE CONTACT ME.... NOT VERY HAPPY NOW... Response from the owneran hour ago Hi Elizabeth, I'm reaching out to the team at Plantation Gardens right now. I'll make sure you get that refund ASAP. -George Thank you for the fast reply George.... I WILL BE CHECKING MY ACCOUNT... AND YOU NEED PROFESSIONALS TO BE WORKING FOR YOU, NOT THE PEOPLE YOU HAVE WORKING THERE NOW.

I wouldn't recommend anyone to rent from here! My stay was ok up until September 2015 when I started experiencing a MAJOR RAT infestation in my apartment unit in Bldg 14. I caught 1 rat and 2-3 weeks later there was another rat in my unit tearing up my furniture (brand new) and shredding the carpet apart, leaving rat feces all over the place even near my headboard in my bedroom. Pest control was notified & all they did was lay stick pads down with peanut butter which DIDNT work because the rat managed to get on the trap & escape off by biting through the sticky pad. Maintenance couldn't help because they're not trained to deal with pest control issues. I paid $1233 for the month of October and only was able to sleep in the untit a total of 4 nights due to the rat behavior scratching on the walls, above my head in the attic. A complete rip off right? You pay so much for rent and can't occupy your residence in peace! My neighbor next to me also said the same thing he was experiencing rat occurrences & stated that he had killed 13 so far! 13!! So gross! He also spoke with "regional manager" Jose & stated Jose told him that in fact he was the only tenant in building 14 that has been complaining about the rodent issue. Such a liar! I spoke with Jose the "regional" manager and voiced my concerns about the matter and he seemed very nonchalant about to situation! I even mentioned I was going to go to the Broward Health Department he told me I can go to them but they're in compliance with the health department! The health department told me in fact they're not because the property is suppose to be liveable and people don't live with rats on a day to day basis. I asked Jose if I had to pay for a hotel for a few nights so the issue could be addressed would I be re-compensated he stated "no, unfortunately that's something we don't do" I also mentioned to him how the rat was chewing up the carpet and he stated to me "that's pretty odd & dosent seem like rat behavior" well I asked him what is rat behavior because apparently he dosent know! I also have pictures & videos of everything the rat has been doing within my unit and offered to send it to Jose he never gave me his email so I can show him and prove him wrong on this rat behavior business. I am completely disgusted with Jose, plantation Gardens Aprtments etc. I wouldn't even consider renewing my lease of they offered me a unit in a different building for cheap! NOPE! Absolutely NOT! So consumers if you're looking for a warm home and would live to occupy your residence in peace without rodents chewing up your furniture, urinating on your carpets, chewing up carpet, leaving feces all over the place, this is NOT a place for you to stay/ pay your money to!!!!

This place is the worst rats all over ( Todd ) management is the worst my power was cut and no one knows who did it management tells u come back later in to busy to give u parking permits then u end up getting a boot closed all parking for work no place to park Some one needs to come in and take control again

My experience from start to finish. Move in was a nightmare! I was told 20 minutes for the paperwork, I was 2 hours late for work..only for me to go back a month later and resign the lease!. (Mind you working I was 40 hrs a week.) Also being told inaccurate info about charges and," I did not see the "actual apartment" until," after signing" the lease! (The agents told me the apartment was not ready yet, and got me going on paperwork) the one they show is a model, was nothing like the one I got, which, made my blood boil. Moving in, the sockets had to all, but a few, be redone upon move in as well as the AC. I had so many maintenance calls in the first week then I had my entire 40 yrs times 10. I noticed after move in, they just paint over all the dirt and grime even in the tub. They should have to tell you about the roaches. Which you will leave with no matter how much, they spray or, you spray. Its a problem that is why there is a monthly pest fee. People put their tvs, furniture outside, it will be there for days. Kids drag it all over which is a hazard. They are pretty good responding to maintenence calls except for structural damage which I have seen for months and still not repaired, like rain gutters falling off. After move out they try to charge you 1000s this is to make up for all the new remodeling. If this happens to u dont pay, contact a lawyer. If they dont take u to court you don't owe notta. If the collection agency calls you ask for proof of damage by mail photos etc. Tell them you will sue if they put it on your credit report. Also report the creditor and Plantation gardens to consumer service, BBB

Apartment 2 bedroom full of Roches cucarachas every all that way, is discosting! The rent higher and higher I never recommended this place to any one

WHY in God's name are these apartments so expensive. The square footage doesn't even have a reason.

if u dont mind living with roaches and rats then this is the perfect place for u

I lived in this place for a little over a year, I couldn't take it anymore and had to move. My experience at Plantation Gardens: 1. Excess Garbage, poor disposal and NO TO RECYCLING, when it rains the smell is horrible and liquids are washed away with the water. Garbage everywhere. 2. Shared laundry, 80% of the time the machines are bad and you lose your money because you have to return with wet clothes to your unit and see how you dry them or look for a good machine in another building. 3. Anyone can live here, I don't think they check criminal records because I saw a man hit his wife in the street, another couple screaming with terrible words in the early morning, poorly educated people, young people smoking marijuana in the gardens and pool from behind, men drinking alcohol on the common stairs. Feeling of marginality. DO NOT MOVE HERE WITH CHILDREN BECAUSE THERE IS A LOT OF DOMESTIC VIOLENCE AND MARIJUANA SMOKING. 4. They increase annual income despite all the deterioration that is observed. 5. They took $445 from me: for painting (370) and cleaning (75) upon delivery, I thought $370 for painting was exaggerated when the apartment only had certain paint details because we tried to take good care of it. (Not worth it) 6. The Valet trash does not work, they almost always left the trash at the door and we had to take it ourselves to the dumpster, it was still mandatory to pay for this service so they would almost never pick up your trash. I hope this place improves because it has an excellent location and large green areas. If all these things improve it would be a good place one day!

When I first moved here it was ok, so I thought ! I started seeing the problems after a few weeks,I heard something digging like in the roof or in the walls, which I thought it was the guy upstairs dog scratching on the floors or something .... come to find out it was rats!!!! I was sitting on my couch one night and saw a rat the size of a squirrel running under my son's bed (disgusting) I immediately went to the leasing office the next morning they act so shocked so I thought they would do something about the problem .... they sent out pest control to put down a few traps .... (like what is that suppose to do )??? A few days go by the traps caught about three rats again disgusting and unsanitary because we had to pick up traps and throw them out ourselves! days and weeks go by we still were seeing rats I ask my neighbors in my building were they having same problem ? They said they were, about three of my neighbors were ! I'm here almost a year and all they do is patch up work nothing is being done ! This is why I called the health department on them . Another problem mold! Mold ! Mold ! My husband and I and our two children are getting sick constantly because of the nasty mold they have in the apartment ! I cannot wait to get out of here ! They charge you all these fees they get you with the 1289 rent they were suppose to charge me yet we are paying close to 1500 per month in rent ! Stay away from this place ...... stay far away ! Another thing is the they painted over everything to make it look white and pure .... underneath it all it's a bunch of mold !!!! Run do not let them trick you!

If anyone thinks about coming to this apartment complex, please I encourage you to think very carefully about the decision you are about to make. First, I was flabbergasted by the amount of pestes in the complex environment; From asian roaches to American cockroaches living inside the buildings, it doesn't matter how many times pest control fumigates, its still infested. Second, the amount of mold found in the floors is incredible, I felt like I was inside of an abandoned house rather than a "new" apartment. Third I don't understand why amazon packages come to the leasing office rather than to the door itself, many of my packages had been stolen and I end up receiving an empty bag. Last but not least the smell of tenants smoking "weed" is very present when walking around, also in some of the building is very common to find the smell of pee, not even the tenants living there have respect of the place. I hope this review is helpful for anybody looking into living in this place.

Terrible Terrible Terrible place to rent. Walls are SUPER THIN , Management doesn't care about anything.

Wow you call back these place and the person didnt even say the name of the property she answered like if she was home, sounded like she was sleeping wth would want to rent here with tha kind of start of greeting. If the agenta are unprofessional best believe the PM is worst

Please stay away from this property, the Property Manager(Todd) is the worst, all I've gotten is empty promises I am breaking my lease and I don't care. I pay $1,500.00 a month for a place that really looks like nothing has ever been repaired since it was built. I am still waiting for a new refrigerator, it's been 2 months. STAY AWAY FROM THIS PLACE AND SPECIALLY THE PROPERTY MANAGER, HE IS A CROOK!!!!!!

Pretty much whatever you read here is true. You think your moving into a great place but it ends up turning into the movie the money pit. Well at least when it come to management that is. Good luck trying to ever find anyone. They all don't work weekends and when u need them there no where to be found. Usually hiding in there office avoiding people's complaints which is all the time. Kids are super rowdy and tend to vandalize the property. Be careful when you take your dog into the dog park. Kids throw trash and objects in there so watch you dog closely. Also a lot of people don't take care of there dogs so there's fleas in there which they DO NOT spray for at all. If you start getting sick constantly it's probably mold growing in you apartment. A resident who used to live their was hospitalized with pneumonia and almost died. They like to cover things up and send "there" people out to inspect but literally are a bunch of idiots who act like they know what they are doing. When I lived there I had my blinds replaced THREE times and they still never worked. And the pet fee! What a joke. The guy below is right. Where does it go to? Probably there bonus who knows but it won't be included into your move out fees. You WON'T get you deposit back if you have a pet that's a fact. They give you the whole it's a pet friendly environment bull crap story but will still charge you to replace your carpet even if you're a clean freak! They will tell you they will charge $50 to clean your carpet but once someone comes out to do the inspection will tell you right away that they will regardless rip the carpet out. Even if it's perfectly brand new, because of the fact you have a dog. Dog/Cat= carpet replaced no matter what! You try not to paint the apartment a color because of you do you have to repaint the walls white. Never painted my walls EVER...and they charged me to paint my WHITE walls WHITE again...what a joke. They talk about breed restriction not aloud. You can throw that rule book out the window. They allow pitbulls, huskeys, Great Danes you name it and don't say nothing to no one. Nothing but pot smokers there, and police show up often to walk the grounds. Don't fall for the cheap security deposit they throw at you... That's a way to sucker you in to the lies and deceit they have to offer. Bugs infest this place, look like hard shell black worms.. Had them for 6 months prior to moving in and they will tell you it's a seasonal big...also if you leave your trash out at certain times of the day wayyyy before the trash guys come and get it you will be charged $50 for leaving it out that's the excuse they use to get rid of the GIANT rats that infest the buildings. Simply disgusting... The laundry rooms... Forget about that... You can never get your laundry done ever because someone is always tying up BOTH washers and dryers and leave them in there for hours... Your clothes ALWAYS smell like straight ass! From washing your clothes with someone's ball and vagina juice. Simply nasty! I wouldn't write a review unless I ABSOLUTELY had to. But I'm just clarifying that what you read here it what you get there... And everyone's hit the nail right on the head with this one.

Wow! I'm actively searching for an apartment. But after reading these reviews....no thanks. I'll pass.

The service in this residential complex is useless, they never answer, there is never any staff, there is no responsibility, everything is a mess. never live there

Well, really my worst experience in Florida. Since I started living in this place they have been charging me for things like parking my BMW and when I crashed it parked by the same people who work mowing the lawn, no one paid me and they said this: we are not responsible because you have no proof. When the coke was finished making, I stopped in the morning and saw it. My neighbor went to wake me up to let me know. WAO! This is WAO, they change the rules like the guesses and they towed me twice for stupid things like your car being parked backwards. And they don't even have a gate so because they charge so much... I put one star because you can't put zero and the deposit, guys, forget about that money and don't even waste time trying to get it back by cleaning before you move because they even swipe their fingers at the ceiling to see Make sure there is no dust and remove as much as you can before you leave. I lived there so I don't recommend it, it's fatal.

STAY AWAY Model rooms and exterior is very pleasing to the eye. But The apartments themselves are not what they are cracked up to be. The plumping is horrible. Once or twice a month they would shut off the water without warning. The water would turn brown due to the rusting of the pipes. Washer and dryers are broken often and not repaired for weeks. Every car you register is a $15 charge added to your bill every month. There are no security but they charge $15 per car to park; makes no sense. The move-out fee are outrageous & ridiculous. The cabinets are outdated and falling apart. Rat infested, but they do response quickly in handling the problem. Stairwells smell like urine. Getting office manager is difficult. You have a better chance of getting in touch with head office in Denver, Colorado. STAY AWAY

Pros: kid friendly, prompt maintenance, location , not gated and friendly people. Updated laundry room , card reader on outside of office now ,new parking lot. Cons: Roaches, kids dragging garbage around apartment area like dangerous furniture and tvs left outside apartment doors. Gutters coming off buildings most staff members incompetent. Charges for parking, lies about leasing move in. small apartment, quality of people varies leaky faucets and plumbing. They Paint over everything including , dirt, tub. Will try to bill you for normal wear and tear or some other bogus fees. Look up on the Broward and Palm Beach website Court cases, look at the documents filed. Go to Court! You can also Invoke the rules , which means you can request for all documents presented against you look it up online it cost them more money and they usually don't have the documents to back up their claim anyway. FYI. """Don't believe the reviews on the Plantation gardens website because they offer $$$ and prizes for Surveys an ask why you like living at Plantation Gardens. Of course your going to say something good! LMAO especially when your in a lease, and then they use that as a review. Be prepared with a lawyer (Get legal shield 3 months before your lease is up for $25 a month no contract) document everything because they'll try to charge/sue you for thousands in illegal normal wear and tear fees" when you move out! They also at the end of your lease will make it so your payment will not post, so that they can make extra fees, a charge of $150. So make sure that your last payment posts by the first of the month no matter when your automatic payment was set up for. Check out the " Broward County court records" Plantation Gardens vs ..... you'll see what I'm talking about.