Plantation Gardens Apartment Homes Reviews
Plantation Gardens Apartment Homes located in 7616 NW 5th St, Plantation, Florida 33324, United States there are many issues and complaints with this community/location, scroll down to the reviews section to see the true reviews for this location
Contact Information for Plantation Gardens Apartment Homes
7616 NW 5th St, Plantation, Florida 33324, United States
Phone Number
Website URL
www.plantationgardensapartments.com
Year Built
1971
Total Units
372
Location
Detailed Information for Plantation Gardens Apartment Homes
Exercise extreme caution when considering properties listed by the horrible company “AIR Communities” on rental platforms. While their promotional visuals might appear enticing, prospective tenants should be forewarned of a multitude of hidden fees. Beyond the baseline rent, there are significant charges for amenities such as parking, water, and mail services, which often require an additional subscription. The following are crucial observations derived from reviews by past tenants across multiple platforms. It is imperative that you review these insights meticulously to avoid potential regrettable experiences.
Here is 20 reasons why you SHOULD NOT! consider moving into Plantation Gardens Apartment Homes:
- Unready Apartments: Apartments not ready on time and non-refundable deposits even after cancellation.
- Pest Infestations: Reports of mold, roaches, and rat infestations, with ineffective pest control measures.
- Unexpected Charges: Additional fees increasing living costs, including parking, pest control, and mandatory monthly trash service.
- Unreturned Deposits: Failure to return deposits and imposing excessive charges upon move-out.
- Poor Maintenance: Delayed responses to maintenance requests and issues like leaking AC units and broken appliances.
- Inadequate Security: Incidents of car theft, package theft, and vandalism within the community.
- Unprofessional Staff: Reports of unresponsive and rude office staff, with difficulties in communication.
- Exorbitant Fee Structures: Confusing fee structures with hidden costs, including non-refundable pet deposits and cleaning fees.
- Ineffective Trash Collection: Problems with valet trash service, including non-collection days leading to trash buildup.
- Noisy Environment: Complaints of noise from neighbors and lack of enforcement of community rules.
- Poor Quality Amenities: Amenities not as advertised, including malfunctioning laundry facilities and inadequate gym equipment.
- Unsafe Living Conditions: Reports of mold, structural issues, and unaddressed safety hazards.
- Deceptive Leasing Practices: Misleading information during the leasing process regarding fees and apartment readiness.
- Parking Issues: Insufficient guest parking and charges for parking spots without ensuring availability.
- Discriminatory Behavior: Allegations of discriminatory practices by staff towards residents and potential tenants.
- Failure to Address Complaints: Management’s disregard for tenant complaints and concerns, leading to unresolved issues.
- Legal Threats and Charges: Threats of legal action and unexpected legal fees imposed on tenants.
- Lack of Transparency: Lack of clarity and communication regarding charges, lease terms, and community policies.
- Unsanitary Conditions: Trash and pet waste not properly managed, leading to unsanitary living conditions.
- Financial Exploitation: Feeling of financial exploitation due to excessive fees, unreturned deposits, and charges for normal wear and tear.
Reported Hazards for Plantation Gardens Apartment Homes
Dog Poop
Mice
Roaches
Urine
Mold
Termites
External Links for Plantation Gardens Apartment Homes
Our website exposes the deceptive practices of AIR Communities. We link to external reviews on Google Reviews, Yelp, etc. but caution against trusting 5-star ratings. Many are the result of incentives for positive feedback, not genuine tenant experiences. We advise focusing on reviews of 3 stars or below for a real picture of these properties. Beware of manipulated ratings and seek the truth in the more critical, honest feedback
Reviews for Plantation Gardens Apartment Homes
Rat infested Community, horrible experience with the management you'll walk in the office and you feel like you're bothering them. You will sign a lease for 1300 but yet your bill will never be consistent. Just wait until you move out and see what ridiculous damage fees you're going to get. Management team is too afraid to confront their tenets so they send their assistance to speak to you, cowards that like to hide behind a desktop and put Fake information in order to help the bottom line. $300 fee for ¿cabinets ? Their in the same condition I receive them ! , $53 for notice fee per day wtf I told you in a month in advanced. 10 per car a month it's not even a gated community .. don't even get me started on the gym , take that shit down from your website it's an embarrassment. In my building alone I seen over five tenants move in less than a year take that to consideration when considering moving here. Ohhhh and good luck getting them on the phone.
That places is the worst place to leave is better been a homeless. Any kind of bug rat they charge for everything. The staff is good is the only good in this place.
The biggest mistake of my life, They hack on all these fees, Parking fee, trash fee, water fee, sewer fee, pest fee "which i dont know why" i have complained about the ants and nothing has done. They tell you you're rent is one amt but when it's time to pay it's 450 -500 dollars more do to all the fees.. I wouldn't refer anyone to move here. PLEASE LOOK ELSE WHERE... OH and management SUCKS no one answers the phone. They need a whole new STUFF
If anyone thinks about coming to this apartment complex, please I encourage you to think very carefully about the decision you are about to make. First, I was flabbergasted by the amount of pestes in the complex environment; From asian roaches to American cockroaches living inside the buildings, it doesn't matter how many times pest control fumigates, its still infested. Second, the amount of mold found in the floors is incredible, I felt like I was inside of an abandoned house rather than a "new" apartment. Third I don't understand why amazon packages come to the leasing office rather than to the door itself, many of my packages had been stolen and I end up receiving an empty bag. Last but not least the smell of tenants smoking "weed" is very present when walking around, also in some of the building is very common to find the smell of pee, not even the tenants living there have respect of the place. I hope this review is helpful for anybody looking into living in this place.
Where to start... I have lived here for almost two years. Management changed about a year ago and it's been down hill ever since. There is definitely a mold problem and leaks everywhere. The showers are painted and the paint starts to peel after one cleaning. The paint on the walls also peels off if you touch it. The blinds are old and broken. Every time I open them at least three fall off. Walls and windows are paper thin, you can hear conversations clear as if the people are in the same room as you. People sit out at the pool after it's closed and smoke pot and drink. They leave it a complete mess. You pay $25 for your trash to be picked up at your door, only they never come at the times they say they will come. They also don't pick up on the weekends. You don't have an opinion not to participate in the trash service. Recently, a note was left on my door informing me that a $50 charge would be added to my rent if I left garbage where I wasn't supposed to again.... I left it in the can provided and outside my door where I'm supposed to! When I questioned the maintenance "manager " he was extremely rude and showed me a picture from a garbage bag that he opened that had mail he said was mine. NOT MY NAME! I have no idea who's mail it was but it most certainly wasn't mine! The fact that they are going through the garbage bags is beyond crazy. I tried many times over the past year to get in contact with Maribel the manager with never a reply to an email or call back. They recently painted the buildings after not pressuring cleaning in months and without any notice to the residents. I received a note on my door to inform me about the painting after it was already completed. Do yourself a favor and don't rent here. You can find much better for less. After reading other reviews, I'm glad I've kept all correspondence and letter I've received and take pictures and videos of everything since I've moved in. Update 2/15/19: No George, I never sent in a service request for the building and surrounding area to be cleaned. That seems like a routine maintenance. I guess I'm stupid . Today I went to take a shower and had zero water. When I called, the person on phone informed me that there was an emergency plumbing issues in my building and the water was turned off. Ok, I understand things happen... but maybe you can inform the residents. I asked how long he thinks it will be turned off and his response was "I don't know, it's off right now". Alrighty, thanks for the great customer service . How long is shortly? Never heard from "Tanner". Not surprised! Update 5/4/2019: Tried to register a guest for parking. Yes, you have to register every guest you have over into parking. The site is saying that registration is supposed. I pray my guests car doesn't get towed! I have checked my mail box and email and have not received any notice about parking changes.
Please do not lease from here, apartment wasn't ready in time. Then when I wanted to cancel they advised me that my deposit of 1,000 was non refundable when specifically she told me if denied/cancellation deposit is refunded.
The worst place I have ever lived!!! I will never recommend this place to anyone. They two my 2nd car 3 times. They don't have many guest parking. The common area are beyond filthy! I had flood in my apartment so badly I stayed temporarily at a hotel because of allergies from Mold. They staff and the new management is the worst they will not help you. They will never give you your deposit no matter how clean your place is.
Never move to this complex, they charge too much for the poor service they provide, however you do not have a private washing machine and dryer, it is shared and they are always damaged and when they work they steal your money they leave your clothes in the middle of the washing cycle, and you have to leave with your clothes all wet to another building to be able to finish washing, you file a complaint in the offices and on the Plantation Gardens portal and they do not fix anything, nor do they return your lost money, aaaaa but that's if you half take out the trash the wrong time and at once they want to fine you $50. In reality they want to fine you for everything, they want to take every last cent from you, here you pay the rent for nothing because the facilities are dirty, ugly and in poor condition, the dog park and everything that has grass has not been pruned since long before the hurricane, (right now it is pruned but look at all the Time what happened) if you walk through the complex you can see and hear the sound of rats and not to mention the garbage dump is always horrible with garbage even on the street. My recommendation stay away from PLANTATION GARDENS. Find another place to live
Don't ever move into this apartment worse place ever to live they lie about how much your rent is going to be. They paint over everything like that's going to make things better than the police is in the apartment complex almost every night. The walls are so thin you can hear everything. And when u move out they charge you for unnecessary stuff that makes no sense. Just don't ever sign the lease !
Where do I even start! Let's just say this . the ghetto!!! Rats run the outside ! trash and piss outside . Trash piles up !! But wait we pay pest control and trash so we pay for these conditions apparently! Next the inside. Mold and roach infested. And guess what ? they do nothing about it! You Wanna hear a crazy experience!? maintenance went in my home while I wasn't there and folded my dirty laundry and rearrange my closet. Soo creepy. And when I told the office "maribel " ( office manager ) proceeds to tell me what do I want her to do about it !? lol please stay away from this place the worst place I've ever lived!
This place is going downhill every day. I can't wait to move. Outside of being infested with cockroaches and charging you a pesticide fee that clearly doesn't work, the customer service is the worst I've ever seen. I have never seen lack of respect and interest in the customer in this way. Ismael Abdelaziz treated me today and he has been the worst of all so far.
Terrible Terrible Terrible place to rent. Walls are SUPER THIN , Management doesn't care about anything.
I wish I didn't have to leave a public review but it has always been a HASSLE to get help from management here. The walls are extremely thin . I've been here for years and I am aware. I have the most noisy and obnoxious neighbors upstairs who make noise every night and after numerous recordings and complaints and even her coming downstairs to bang on my window and defend her being nuisance nothing has been done. Very stressful and inhumane way live. I am a nursing student and I also take care of people for a living so it sucks that I cannot come home to peace and fall asleep until my neighbors decide to. 0 stars from me.
I haven't lived here and I closely look at reviews to make a decision on my journey to find a home for the next year. I live in two states so my time is divided, which is why reviews mean so much to me. After reading all of these reviews its no wonder they have so many vacancies.. thanks to all the Google users, you guys save me from a headache. And to the management, I hope you are taking notes. Hope things get better for the residents living there....
The list of complaints here could make a book. The trash is a constant eye sore every time you drive in or out. The had 2 trash compactors that were always over flowing and they never fixed the problem. Great idea lets build 2 more dumpster locations so we can have the trash spread out even more. They can't even empty the dumpster so now the smell is surrounding buildings that previously didn't have to deal with it. You have to pay for parking per vehicle even though there is no accountability. Half of the vehicles are here illegally but no one cares, nothing is every done. The office hours are ridiculous and not conducive to getting any thing fixed and the staff is always overwhelmed. Most of the time there is one agent to handle over 400 units which is ridiculous, wait times can be 2 hours sometimes or more. Because they maintenance staff is to busy picking up the trash all over the property everyday no one responds to work orders in a timely fashion. Issues remain for days and weeks and no one is in a hurry to fix anything. Complaining does nothing as they just ignore everyone and provide lip service just to get you to go away but no real progress is every made.
RENTAL RAPISTS!! I am not big on leaving reviews but for this place i absolutely have to. I beg everyone not to move in here. everything seems all nice at first but they will take you for every penny, while you are living there and during move out. They will charge you a late fee of $150.00 if you have a balance of $0.01!!! upon move out we did a pre move out inspection and was told everything is fine, nothing but normal wear and tear.That is the point of the pre-move out inspection to prepare us for any charges we will be issued and was told there will be none, maybe for carpet cleaning and that is all. Then they send us a statement 2 weeks later saying we have to pay over $1000 in damages! for a wall that has to be painted! we never even painted the place and kept everything very clean. They promised to pain balcony and never did! there are bugs there and alot of people in the area are very noisy, but that isn't what really bothers me. Its as simple as them raping you for money! I never experienced this in my life and I regret the day we decided to move in. I saw the bad reviews before move in but ignored them thinking it was just people being spiteful. I wish i would of listened!
if u dont mind living with roaches and rats then this is the perfect place for u
Wouldn't recommend it to anyone . Overpriced they charge you for a parking spot yet it's not a gated community . Had a rat problems the moment we move then ! New York size rat by the way
Wow you call back these place and the person didnt even say the name of the property she answered like if she was home, sounded like she was sleeping wth would want to rent here with tha kind of start of greeting. If the agenta are unprofessional best believe the PM is worst
Staff at this place is honestly a joke. They say they fumigate every month thats a lie. Cockroaches and ants everywhereee!!! Id clean every day because of the amount of cockroaches there are in these walls and apartment. After leaving im getting charged $250 for paint damage its such a joke because anyone that has lived here knows HOW CHEAP the paint on those walls are. They are like sandpaper (no joke) . The cabinets ate horrible looking and they are just super cheap the counter of the kitchen is cheap as well . Omg and the dishwasher something that would constantly break even though I ordered takeout everyday the one time out of the week we would use it it would just start flooding and smelling horrible .The ac unit is old and freezes constantly and you have to constantly be changing the filter.Neighbors are super nosy cant mind their business and the staff to always looking at you with some type of face. This place is trash and speaking about the trash. The trash is constantly piling up and outside if the dumpsters. Bags are constantly ripped opened and it looks and smells like a nasty sewer . I kid you not the trash stays like that for maybe about a week or so. So in conclusion don't move in here
Nasty staff nasty place to stay dog poop at every corner. Dog poop has been on the stairs for months and no one has bothered to clean it up. If you are looking to get charged multiple fees for trash, maintenance, pest control and more than this is the place for you.
Wow! I'm actively searching for an apartment. But after reading these reviews....no thanks. I'll pass.
Please stay away from this property, the Property Manager(Todd) is the worst, all I've gotten is empty promises I am breaking my lease and I don't care. I pay $1,500.00 a month for a place that really looks like nothing has ever been repaired since it was built. I am still waiting for a new refrigerator, it's been 2 months. STAY AWAY FROM THIS PLACE AND SPECIALLY THE PROPERTY MANAGER, HE IS A CROOK!!!!!!
Made an appointment to see these apartments and there was no one to show the apartment who spoke English. While I sat waiting for over 45mins I witness 3 different parties come in and be treated poorly by the front office, 2 of whom were black and blatantly ignored as I was, including current tenants! Place looked great from the outside but management is everything, and this place hasn't figured that situation out yet. Wait for the next round of management.
Horrible set of people. Maribel and her team have no type of professionalism. How do you remove someone off of a lease and stick it on one person? I asked what can be done prior and maribel told me I cannot remove anyone from the lease. How sway. Don't waste your time here. Roaches so exist and ANTS galore. You pay for trash, water and sewage. Quiet and beautiful area but horrible management. Just take heed when leasing here and oh they don't like answering the phone either!
This place is awful, overpriced, and racist.
I am a current tenant here and management is not proactive in handling tenant issues. I am completely unhappy living in this apartment complex . I have been dealing with false noise complaints being filed against me since I moved in August; we are now in March and I still have not been able to get the leasing office to resolve this issue. To top it off, the complex is completely over priced for what they're offering. Many amenities offered do not compensate their asking price for rent. Their appliances seldom function properly. It's just a sad community. I do not recommend renting here.
This apartment is trash. They have no consideration what so ever . I wish I could report these people for robbery and they do not have empathy . I have a two bed two bath and the tubs are painted which I did not know until maybe a month and it started to peel. They are very rude and they leaving threatening voicemails . They are very impersonal . DO NOT MOVE THERE
Took two separate application 100 application fees and a 750 holding deposit that I have not received back after a week. If I did not physically go there I would think the place doesnt actually exist. I believe they had no intention of renting anything and just taking applications for cash flow. I have called the leasing office over 100 times and have only gotten someone once and have not talked to anyone since they took my money. Straight 100% scam
Can't wait to leave here it's over price I'm wasting my money they charge for everything in this dumb place you all must be caught me in this place but I'm sure to let all my family friends and ppl I know not recommending this place ever
Out dated, it's infested with rats and roaches. There's no fans or lights, you'll have to buy your own. The management don't care when we first moved in we were told we would get the apartment repainted since there's spots everywhere of different paint.
The only thing that is good at about this place is the location. Where do I begin. So lets start of from the obvious issues that most garbage places tend to have. BED BUGS everywhere! And worst of all, they fall on the bed from the ceiling! And cockroaches everywhere. Since it was cheaper than most places in plantation, my neighbors were far from perfect. Cops routinely would monitor the area inside, since random guys who do not even live there, have a rendezvous at 3 am outside where I live. Complaints always would fall to deaf ears, which brings up the worst thing about this place-Todd Keslow was his name I think. When I was there, this place was run by Todd Keslow, an epitome of incompetence. Not only was he rude and absolutely stubborn, this guy fought and screamed when I asked for my deposit, but also was egregiously unethical. There were several families who complained about stuff getting stolen from their apartments. And Todd Keslow was in the center of this shit storm, turning a blind eye to his staff that would waltz into the apartments unannounced and take stuff like they were picking apples from a farm. I did end up getting 230 from my 750, but I was just relieved to get away from that place. Absolute insanity!
This place is a joke. Unfortunately I have to leave one star because yelp won't let you leave zero. Management changed a year ago and it's been down hill since then. The grounds have not been pressure cleaned in months and is filthy! I'm embarrassed every time I have guests over. Apartments have multi families living in them and throw parties all night long. Washer and dryers are broken often and not repaired for weeks. People sit at the pool after it is closed and smoke weed and drink and leave garbage all over the pool area. They nickel and dime you on everything. Every car you register is a $15 charge added to your bill every month. Two adults with two cars, that's $30 added to your rent bill every month. Garbage, that's $25 a month! Oh, but they don't pick up on the weekends. Want to use the gym(which is tiny) that's another $10 a month. Good luck getting a hold of the manager Maribel, she doesn't reply to emails or answer calls. I've had a leak since I've moved in and they have "repaired" it about 5 times. If there is any kind of leak, they just paint over it. I've taken pictures of everything and keep all documents since moving in because I've heard that they try to charge people crazy amounts of money when they move out. I'll update afterI have to bleach my bathroom every week because of mold. My lease can not end soon enough. Update: the front office is useless! Maribel the office manager NEVER! Returns calls! EVER! Today I tried to register a guest into parking, the site is saying the guest parking is suspended. I've revived no notification about this . My guests car better not get towed! Or the management will have to pay for it!
DON'T RENT HERE - IF YOU ARE PLANNING TO BUY A HOUSE!! - Theses people have no consideration. Early Lease termination is 2 months rent + you have to give 2 months notice to move. Even though I'm buying a house they required all the termination fees. I also believe this is for older folks, don't live here with kids, neighbors will call the cops for every little noise coming from your apartment.
"Stay away! Bedbug infestation, broken elevator, office doesn't care and they hit us with a $4000 bill at move out!!! No-one will answer the phones. Nobody cares. This is the worst place I've dealt with in my entire long life."
horrible service ! Dont GO ! RUNNNNN
My first impression of a place is very important. When I called the office, no one answered. I received this text message: Sorry I just missed your call. I am unable to make or receive phone calls on this line, but I am happy to answer your questions over text. 1st impression, they do not answer calls!!! So I thought if obtaining my business is not important to them, then once I become a tenant I wouldn't matter then either! And they advertise a 2/2 for $1474?!?! You gotta be kidding me! 850 sq ft AND NO WASHER & DRYER IN THE UNIT....I HAVE JUST 1 WORD......NEXT!!!!!!!
Never come to experience this, it's always terrible, there is a problem you always want to get rid of more, they don't accept the changes, no! They really are filthy, rude, very bad service
Never rent with this landlord. Apartments smell like a rat, it would take months for you to get a maintenance issue solved. They inflate your debt if you break your lease adding charges for damages you never did to the apartment and of course then they will send you to collections. Management never explains the terms of the contract as is. Prices are ridiculously high.
I don't rent from aimco anymore so I can finally leave this place a review. This is the single worst Aimco property I've ever been to and the worst one I rented from out of 5 different properties. There is constantly trash outside units for their "valet trash" which means you get bugs, rodents and nasty smells every day as people just leave trash out all the time. People who live here also dump trash in front of the building. Management does absolutely nothing about it. When I moved into my unit my sliding door didn't close and mutiple doors were damaged because of the humidity in the unit, the sliding door was never fixed. When they replaced all the sliding doors in the complex my door leaked water into my apartment. Don't rent from this place, it's run by a bunch of inept people who only care if you pay the rent. If you're a terrible person who likes to leave trash outside, smoke all the time and just generally be allowed to do whatever illegal or shady things people at this community do then this is by far the place for you to be.
Too good to be true at the beginning! Offered us a month free if we moved in within the month. Lots of minor damages and wear and tear in the APT. Nothing is included in rent. Parking sticker that you pay monthly for does absolutely NOTHING. So many random cars that park over night and stay for days taking up paid for spots. Complex does nothing about it. Roaches and mold is a big problem as well. We also pay a mandatory monthly pest control that does nothing. Outside of APT is an eye sore, stained side walks and bushes look a mess. Stairwells and courtyards smell like pee and always some sort of trash around. Laundry is $2 to wash and dry and is always full of someones clothes. Rent is insane for what we are paying for now.
I am so surprised they charged me $ 365 for this marks, after i move out they are just scrapes not even damages and i left the apppliances spotless. guys the $ for trash parking is paid, its relly unsafe place i faced racism . I WOULD NEVER IMAGINE THAT I SURVIVED THAT PLACE .Don' t stay there of you have kids reallly unsafe place to stay
If I could give no stars i would. This place is absolutely disgusting!! DO NOT MOVE HERE!!! All they do is charge money for everything and don't fix anything. They charge $10 for parking, $25 for valet trash and $25 for something else. They charge you for pest control and don't even do it. The staff promises you everything once you move in and don't stick to anything. I had the worst time living here. My apartment went six months without them fixing anything. My AC was broken for three weeks! There was mold in my bathroom and all they did was paint over it! This is the worst complex to live in. Save your time and money!!!
The people in building 8 have no consideration for other people that need to wash their clothes. They leave their clothes in the washers and dryers for hourssss.
ON MARCH 23, 2018 I APPLIED TO THE COMPLEX, MY APPLICATION WAS DENIED DUE TO CREDIT. THEY CHARGED MY CARD $500 FOR HOLDING UNIT 151B. $99 APPLICATION FEE FOR MY HUSBAND AND I. ONCE MY APPLICATION WAS DENIED THEY SAID THEY WOULD REIMBURSE MY 500. BACK IN TO MY ACCOUNT. WELL TODAY IS APRIL 5TH AND NO DEPOSIT BACK IN MY ACCOUNT. I HAVE BEEN CALLING THE OFFICE, SINCE YESTERDAY WITH NO RESPONSE. FINALLY GOT TO SPEAK WITH ALEX, SAYING THE MANAGER WAS IN A MEETING AND WOULD CALL ME BACK. WELL GUESS WHAT NO RETURNED CALL..... I HAVE BEEN CALLING SINCE 10:03 AM TODAY 4/5 IN TOTAL OF 45 AND NOBODY ANSWERS THE PHONE... SOMEONE NEEDS TO CALL ME BACK ASAP.... SO GEORGE IF YOU CAN HELP AND YOU ARE IN THE MAIN OFFICE CONTACT ME.... NOT VERY HAPPY NOW... Response from the owneran hour ago Hi Elizabeth, I'm reaching out to the team at Plantation Gardens right now. I'll make sure you get that refund ASAP. -George Thank you for the fast reply George.... I WILL BE CHECKING MY ACCOUNT... AND YOU NEED PROFESSIONALS TO BE WORKING FOR YOU, NOT THE PEOPLE YOU HAVE WORKING THERE NOW.
DO NOT MOVE HERE! It looks well maintained on the outside but don't be fooled! I don't even know where to begin. When my A/C broke they never came to fix it. When you go into the office they act like you're top priority but, they never actually follow through. I finally just had the A/C fixed on my own because I had enough. God forbid your neighbors move because when they paint the apartments near you, your whole apartment smells of paint fumes for days! I called and asked the office if they could have the maintenance guys open windows and put fans so that I didn't have to breathe in harmful fumes. They told me they hire contractors to paint so they can't do anything and if I want them to open the windows on the apartments being painted that I should tell the contractors myself! At one point it was so bad I had to sleep at a family members house a couple nights. When I returned to my apartment I noticed some sort of substance had dripped out of my A/C vents. There are much more issues I could address but, I'd like to just talk about the apartments themselves while I still have your attention. First I noticed that nothing seemed to be cleaned but just painted over. You can clearly tell that instead of cleaning the bathrooms and showers they just painted over everything. It's hard to tell at first but after awhile the black scum under the paint starts to show through. The outlets in the apartment seem to be loose and my plugs constantly fall out. There are no ceiling fans in the entire apartment not to mention the bedrooms have no lights. You have to pay $1.50 per wash and per dry for your laundry and you have to load the money onto these special cards for their machines. It may not sound expensive but, the washer holds very little clothes and I tried to wash a comforter and when I pulled it out it was completely dry in the center. They also charge you $10 a month per car you have in your household. If you have guests over frequently there's very little guest parking spots and they are always full. I had a guest park in a regular spot (they aren't assigned but require a decal) because there were no guest spots available and her car was towed. I've also noticed there are lots of young adults living with their parents and they are always loitering in the parking lots smoking weed. It honestly wouldn't bother me but, they aren't the least bit friendly and make my guests feel uncomfortable about parking their cars near them. If it's raining you can expect these people to be jammed in the laundry rooms smoking. Recently there have been car break ins in the complex and I wouldn't be the least bit surprised if it was from some of the "local talent." Believe me I could go on and on about how horrible this place is but, I doubt many people will read this far. Unfortunately I didn't realize until afterwards but, for the same price there is many other options in the area with in house washer/dryer and much better quality of living.
I lived here for about 4 years maintenance team doesn't do their job management in the leasing could care less if you're having an issue. No washer or dryer in the apartment and your spending money to live there and spending money to wash clothes when the machines barely work. Don't waste your money here.
I came in to apply for a apartment, I paid the proper fees with the refundable deposite also. So I was not approved which is fine. So the lady told me you will receive your REFUNDABLE deposit in 48 hours. Ok that was a Tuesday . So I was like ok I will get the latest Friday. So now it is the following week Wednesday and nothing . I have called and left countless voice mail, voice mail to the property manager, called the main number and supposedly there was a email sent to management about my refund. But it seems that I am not even able to get a phone call back to at least let me know what is going on. I am depending on that money to pay my new place.
This place is a dump, not worth the price they're asking for
made application online and the pictures does not match our current apartment only the floor plan but cabinets aren't the same in pictures Overpriced ! Kitchen and bathroom cabinets are old and mold everywhere if you pay almost 1600$ (1399 + parking , sewer , valet trash , pest control etc etc ) you expect to live in a cleaned and nice place .
I totally agree with the negative comments about this place, I'm still waiting for a leak problem to be fixed. I can't wait to move out of this place. They even charge you to breathe. The girls in the office never know anything. Let this be the last option you have. Because believe me you would feel the same as me. ...
I had to cancel my lease because this place is the worst
DO NOT MOVE HERE! It looks well maintained on the outside but don't be fooled! I don't even know where to begin. When my A/C broke they never came to fix it. I'd go into the office and they act like you're top priority but, they never actually follow through. I finally just had the A/C fixed on my own because I had enough. God forbid your neighbors move because when they paint the apartments near you, your whole apartment smells of paint fumes for days! I called and asked the office if they could have the maintenance guys open windows and put fans so that I didn't have to breathe in harmful fumes. They told me they hire contractors to paint so they can't do anything and if I want them to open the windows on the apartments being painted that I should tell the contractors myself! At one point it was so bad I had to sleep at a family members house a couple nights. When I returned to my apartment I noticed some sort of substance had dripped out of my A/C vents. There are much more issues I could address but, I'd like to just talk about the apartments themselves while I still have your attention. First I noticed that nothing seemed to be cleaned but just painted over. You can clearly tell that instead of cleaning the bathrooms and showers they just painted over everything. It's hard to tell at first but after awhile the black scum under the paint starts to show through. The outlets in the apartment seem to be loose and my plugs constantly fall out. There are no ceiling fans in the entire apartment not to mention the bedrooms have no lights. You have to pay $1.50 per wash and per dry for your laundry and you have to load the money onto these special cards for their machines. It may not sound expensive but, the washer holds very little clothes and I tried to wash a comforter and when I pulled it out it was completely dry in the center. They also charge you $10 a month per car you have in your household. If you have guests over frequently there's very little guest parking spots and they are always full. I had a guest park in a regular spot (they aren't assigned but require a decal) because there were no guest spots available and her car was towed. I've also noticed there are lots of young adults living with their parents and they are always loitering in the parking lots smoking weed. It honestly wouldn't bother me but, they aren't the least bit friendly and make my guests feel uncomfortable about parking their cars near them. If it's raining you can expect these people to be jammed in the laundry rooms smoking. Recently there have been car break ins in the complex and I wouldn't be the least bit surprised if it was from some of the "local talent." Believe me I could go on and on about how horrible this place is but, I doubt many people will read this far. Unfortunately I didn't realize until afterwards but, for the same price there is many other options in the area with in house washer/dryer and much better quality of living. *****LMAO Don't be fooled by the pictures of the apartments. They look nothing like that on the inside! and that grilling area in the one picture is always dirty and the gas grills don't work so there's piles of old charcoal inside them from people using them as charcoal grills. Half the time there is kids hanging out smoking weed there anyways so don't expect to have any family time there.
STAY AWAY Model rooms and exterior is very pleasing to the eye. But The apartments themselves are not what they are cracked up to be. The plumping is horrible. Once or twice a month they would shut off the water without warning. The water would turn brown due to the rusting of the pipes. Washer and dryers are broken often and not repaired for weeks. Every car you register is a $15 charge added to your bill every month. There are no security but they charge $15 per car to park; makes no sense. The move-out fee are outrageous & ridiculous. The cabinets are outdated and falling apart. Rat infested, but they do response quickly in handling the problem. Stairwells smell like urine. Getting office manager is difficult. You have a better chance of getting in touch with head office in Denver, Colorado. STAY AWAY
I lived here from 2010 to 2013 and this place is just the absolute worst. Don't listen to any positive reviews you see because I know they're paid for or done by employees that are forced to do it (PS. some employees live in the actual property so they are inclined to do it since bonuses do exist) and managed by this huge national corporation AIMCO. The review further down from Michelle H. is about the most honest one you will see. If you're foolish enough to still decide to move here, then at least heed her advice and take date/stamped pictures of the apartment you rent IN DETAIL, NOT the one they try to sell you with. Also, make sure you do the same on your move out date and request for both the move-in and move-out a walk through inspection in writing (even by email is acceptable). Make them provide you with a copy of the move-in and move out inspection report. You are legally entitled to it. Finally, KEEP a copy of this stuff for years to come because I promise you, sooner or later you will need it to save yourself from legal prosecution, having your reputation as a good tenant for future apartments ruined, and having a dark mark on your credit history. Or again, you can be ignorant about this place, sign your soul away, live there and pay severely for it when you leave. PS. Even though I had all this proof and tried many times to work with these apartments (including AIMCO "customer care team") directly, I was still taken to small claims court by this company and out of the almost $1,700.00 (aside fromt he deposit they kept) they wanted me to pay for damages they claimed were my fault (UNTRUE), the judge only awarded them $94.00. Keep in mind I was forced to go up against a hot shot shark of an attorney they hired and I represented myself (pro se litigant) which was extremely nerve wrecking for me considering this was the first time I had ever been taken to court in my life. Oh and whom ever AIMCO representative who keeps tabs on this app and keeps posting those replies, please don't waste your time or bother with the whole regional manager crap. You guys went through 3 property managers while I resided there and your employee turn around rate is a joke so whoever Jose is, he won't do anything to help in any way and you don't make your company look any better by copying and pasting the same reply on negative reviews.
I wouldn't recommend anyone to rent from here! My stay was ok up until September 2015 when I started experiencing a MAJOR RAT infestation in my apartment unit in Bldg 14. I caught 1 rat and 2-3 weeks later there was another rat in my unit tearing up my furniture (brand new) and shredding the carpet apart, leaving rat feces all over the place even near my headboard in my bedroom. Pest control was notified & all they did was lay stick pads down with peanut butter which DIDNT work because the rat managed to get on the trap & escape off by biting through the sticky pad. Maintenance couldn't help because they're not trained to deal with pest control issues. I paid $1233 for the month of October and only was able to sleep in the untit a total of 4 nights due to the rat behavior scratching on the walls, above my head in the attic. A complete rip off right? You pay so much for rent and can't occupy your residence in peace! My neighbor next to me also said the same thing he was experiencing rat occurrences & stated that he had killed 13 so far! 13!! So gross! He also spoke with "regional manager" Jose & stated Jose told him that in fact he was the only tenant in building 14 that has been complaining about the rodent issue. Such a liar! I spoke with Jose the "regional" manager and voiced my concerns about the matter and he seemed very nonchalant about to situation! I even mentioned I was going to go to the Broward Health Department he told me I can go to them but they're in compliance with the health department! The health department told me in fact they're not because the property is suppose to be liveable and people don't live with rats on a day to day basis. I asked Jose if I had to pay for a hotel for a few nights so the issue could be addressed would I be re-compensated he stated "no, unfortunately that's something we don't do" I also mentioned to him how the rat was chewing up the carpet and he stated to me "that's pretty odd & dosent seem like rat behavior" well I asked him what is rat behavior because apparently he dosent know! I also have pictures & videos of everything the rat has been doing within my unit and offered to send it to Jose he never gave me his email so I can show him and prove him wrong on this rat behavior business. I am completely disgusted with Jose, plantation Gardens Aprtments etc. I wouldn't even consider renewing my lease of they offered me a unit in a different building for cheap! NOPE! Absolutely NOT! So consumers if you're looking for a warm home and would live to occupy your residence in peace without rodents chewing up your furniture, urinating on your carpets, chewing up carpet, leaving feces all over the place, this is NOT a place for you to stay/ pay your money to!!!!
Horrible place to live. I am about to break my lease that how bad it is. Hate it..had a car accident last month totaled my car but I was told I still have to pay for parking even tho I don't own a vehicle anymore. ridiculous, unfair and rip off. They charge for everything.. sign a lease for $1277 a month but I pay no less than $1410 every month it goes up. I wish you would publish this so people will know how horrible your community is and not to live here. Maintenance sucks, I've had to hire a handy man twice to fix my issues regarding the electrical issues in this apt. Plumbing issues is ongoing so I pay almost $100 a month in addition to my rent for water & sewer due to a faulty leaking problem in the master bedroom. But thanks be to God I close on y beautiful 4 bedroom 3 bathroom house with pool, keys in my hand I am getting the hell out of this place asap. Worst community I have ever lived in my life. yes people its true about the pest problems too you pay for pest control but the roaches here are out of control. Also some crack heads live above me and I barely am able to sleep at night due to their constant noise disturbance and fights and arguing over drugs between 12 am-6 am when I am trying to sleep.
due to the bad reviews I won't consider moving here, screw this scumlord!
I wouldn't recommend this place to anyone. They are CROOKS! They fool you from the beginning. I only lived here one year and was promised a new fridge (never got one), in the middle of the year our stove broke and it took maintenance one month to fix it (couldn't cook for 1 month) , also our building elevator never worked. After move out they took our deposit and double charged us to replace the carpet (was perfectly clean other then normal wear & tear from the entry way) , told us our (already old fridge) wasn't clean and that our stove wasn't as well, charged us an outrageous cleaning fee. I am not the only one they have done this too and they are taking advantage of your money. My only positive note is they keep the buildings manicured and well maintained.
Smells like pot everywhere. You can hear everything from the top floor. Can't enjoy the pool at night because there's always people smoking weed at the pool. The mail box is always a disaster. Trash everywhere.
Just.... Just don't move here. They charge you for everything & don't care about you. Plus we're seeing more roaches. You can find a much better place for the money....
Staff in the leading office very rude! Maribel is rude and disrespectful, the other lady there does what ever she has to do to get her commission even if you don't get the apartment. No one called back or answers emails. They the worst !!
Shit! Don't get in here! There are mice, cockroaches, the air has mold, the gym has to pay more if they don't use it, the manager is a jerk and the other is a fool in Spanish!!! There are cheaper options, don't come, you will regret it.
Office, model rooms and exterior is very pleasing to the eye. But The apartments themselves are not what they are cracked up to be. The bathrooms are put together cheap plastic doors, sliding glass doors don't lock, front door and locks are impossible to lock open and close. Kitchen drawers and oven are not functional. Stairwells smell like urine. Parking for your guests is a nightmare. They live to tow your friends cars, because their website system is always crashing. The list goes on... you have been warned
This people upstairs.Still have not put any rugs down in their bedrooms.I am still hearing the scraping of toys and big dropping of toys on the floor in my master bedroom and I can't sleep. They really don't care about the policy at all here at plantation gardens. And they still also have a total of 9 people staying in that apartment which is also against policy. There are 6 adults and 3 chiłdren. I have lost my job because of the noise from them and I cannot sleep at all because of the noise. I have been dealing with this issue since I moved in here in July and it still hasn't been resolved because of them not listening at all with notices or verbal communication.
The administration staff does not comply with you and it is always a problem with the maintenance
I have been trying to get in contact with the office for a few days now. Of course they don't get back in contact with you. This is in regards to the contractors they have working on painting the buildings. For one, the management did not notify the residents that there was going to be construction going on. Secondly, the local cops have been in the neighborhood a lot more often since these contractors have been working here and I don't think that's a coincidence. I am not comfortable with these people being around my doors, windows, and balcony door when their employees likely have not been screened. The windows and doors in my unit are certainly not very secure. Please address this issue.
I still live here and it's the worst place I've ever lived-in it feels as if I'm living in the HOOD. Their so many issues with this place it's unbelievable Mildew over the house and that's with the A/C on all day every day mildew covered the a/c filter now you know that's BAD. They have theses play play want to be maintenance I've had so many repair orders the they so called fixed. "still have a leaking tub" IF ANYONE THAT LIVED HERE WANT TO FILE A COMPLAINT WITH A LAWYER ON THE BAD CONDITIONS YOU CAN REACH OUT OR GO TO LEGAL AID. IF YOU HAVE PICTURES THEY'LL BE GREAT.....
if i can rate this place zero starts i would. where to start? staff in leasing office is racist i went there to get something handled and they took like 5-11 Spanish folks before me. when it was finally my turn i asked them for my package i got thru UPS. they said i need to pay the 50$ yearly fee to pick it up. i told then its illegal to withhold mail and they just shrugged and said oh well. So now they will be reported. Also the maintenance crew is super slow to respond to work orders. took 18days from when i first moved in to get it fixed. asked for ac filters they said not their job to tell me the size and to google it myself. if this place wasn't the cheapest option to move into i wouldn't be here. 0/10 will not recommend this complex to my friends or family hek not even my worst enemy
Beware of this place adding fees after you move out. Apartment was in great shape when exited, they charged for nonsense. Nice place overall honestly, but they just act shady.
I have never been so disrespected to come and view an apartment. First of all I come in to look at a rental and the manager comes out and states to everyone waiting to be seen or to be attended that she cannot see anyone without and appointment because she just does not have the time. FLAT OUT..... Meanwhile she gives a couple who was their to see an apt a key and a map to go see the apt by themselves. I have gone to quite a few apt rentals and I have never seen that happen before. There's no professionalism, no respect, no friendly faces. Instead of helping a possible future renter they give you attitude like we are such a bother to them because we've interrupted their gossiping or other personal activities at the work place. I'm letting everyone I know not to rent at this place. I'm will also be posting reviews in Yelp, fb and other social media. The owner of Plantation Gardens really needs to make a surprise visit to see how their business is being run. Being there for a short time has stressed me out.
I'd rate this place a zero if possible. I still live here and the experience has been terrible. The leasing office is racist and does nothing to protect their residents. A very sexual comment was made to me by one of the maintenance workers/ I called corporate the number they gave me to reach the man who manages all the plantation offices, doesn't answer nor call back. They are unprofessional. One of the office workers started yelling at my FOUR YEAR OLD SON when he opened the door to the pool. They are terrible. This entire complex is terrible. I'm finally grateful that there is a place to post this comment that can't be altered or taken down. Don't move here. Ever.
Leaf blowers every day!!! I wake up with a headache constantly!! Walls are thin, you hear everything from neighbors AND roommate. DO NOT RECOMMEND!!!! Oh, and let's not forget about all the power surges that cut off your power! Lovely! Never feel safe on a bright sunny day because it happens regardless.
Don't move here these people will rob you blind
Apartment 2 bedroom full of Roches cucarachas every all that way, is discosting! The rent higher and higher I never recommended this place to any one
WITH SUCH BAD COMMENTS I NO LONGER WANT TO VISIT THIS PLACE. I SUGGEST FIXING THE PLACE OR IT'S GOING TO DISPRESTIGE EVERY DAY MORE. FROM WHAT I SEE THE OWNERS DON'T CARE, IN ALL THEIR RESPONSES THEY SAY THEY WILL SEND THEIR TEAM, BUT I THINK THE TEAM THAT WORKS THERE IS NO USE.
I was told about this place by a family member. I won't be stopping by to check anything out... the reviews are terrifying and making a huge impact on your business.
the short time I lived there was very very uncomfortable. to do laundry is very frustrating because there are few washers and dryers for the number of people living in a building, and they hardly ever work. The worst thing was that the apartment had rats inside the walls and the office manager was very incompetent to give solutions. I DO NOT RECOMMEND IT
I do not recommend this place to anyone I will not be renewing my lease been there 4 years and I will make sure everyone I know and everyone they know will not be going there had a life threatening incident my bathroom's mirror fell off the wall crashing down to the sink and all over the floor could have sliced my neck if I was using the sink told manager and sent pictures to corporate they didn't care there are more people moving out then in it has been a month and they have not replaced the mirror yet . Andrea Scott the only reason Mr George from aimco is concerned about what happened now is because I posted it didn't care to much when I sent pic
This place is the worst rats all over ( Todd ) management is the worst my power was cut and no one knows who did it management tells u come back later in to busy to give u parking permits then u end up getting a boot closed all parking for work no place to park Some one needs to come in and take control again
This place is horrible, when you come to lease the apartment they tell you one price a month later you get a bill with all this crazy charges you end up paying extra $150 ... $27 sewer $15valet waste ,$25 water $ 5 service provide $15 parking $15,insurance and believe me when they reply the reviews is only $15 is a lie I was supposed to pay 1,309 and now so far my rent is 1,525 and some more ,I paid my rent for firt time online I got a confirmation number, 5 days later they hit me with $200 late fees charges because the payment didn't go through ,I spoke with the main supervisor from all offices she was plain rude and didn't do anything at all to help me with this crazy fees,is just not worth the money and the stress they put you through, they don't care about their tenants at all .Ps the only good thing about this place is maribel,she try her best to go the extra mile for you,even if she can't she tries.,and that guy George who replied the reviews, he said email me we can chat, he reply the emails after they make you paid the rent,the crazy fees and $35 more to pay with debit card and they still haven't removed the fees, ofcourse all they want is your money,after you paid there is nothing they will do for you,this place is a nightmare.
I've been living here with my roommate since July 2015. My best advice: if you can afford to pay more for a different community of apartments, DO IT. The apartment we're in is being returned to them cleaner than when we got it. Dead bugs in the showers, broken appliances... They didn't have our apartment ready when they told us they would and we had to wait two hours outside with the uhaul and exted the uhaul rent until they finished "cleaning" our apartment. Our A/C has been leaking since we started renting, and have had at least 5 maintenance people come in to "fix it", but what they don't understand is that it just needs to be replaced. We had a roach and ant problem for a whole month even though we pay for pest control every month and they don't actually do any pest control unless asked. We had to resolve the roach problem our selves and it cost us 60 bucks to get them out for good. We have to pay 10 bucks per car for parking spots every month, but there are never any available. We pay for "valet trash" pick up every month, but it doesn't operate during weekends, and on top of that we get a second trash charge every month for I don't know what. No one cleans up after their pets so it always smells like crap outside. People leave their trash everywhere outside in the community. Oh, and that deposit which is supposed to be refundable never really is, cause utilities and clean up charges come out of that, so you'll be lucky if you get the deposit back. DON'T RENT HERE.
Terrible experience! They will keep your deposit and add over $1,000 crazy charges and if not paid they will report you to collections. We are elderly people and felt they can take advantage of us. I will be reporting them the better business bureau.
Worst Experience move-in this apartment. I moved in on April 18, 2023 with small kids - the apartment is full of cockroaches and other apartments as well. Sharing few snaps which was taken after 3 round of pest control and roaches are still around. My kids are frightened and not able to sleep, management is not addressing the situation and not providing alternate solutions. Strongly discourage moving into this apartment.
Pretty much whatever you read here is true. You think your moving into a great place but it ends up turning into the movie the money pit. Well at least when it come to management that is. Good luck trying to ever find anyone. They all don't work weekends and when u need them there no where to be found. Usually hiding in there office avoiding people's complaints which is all the time. Kids are super rowdy and tend to vandalize the property. Be careful when you take your dog into the dog park. Kids throw trash and objects in there so watch you dog closely. Also a lot of people don't take care of there dogs so there's fleas in there which they DO NOT spray for at all. If you start getting sick constantly it's probably mold growing in you apartment. A resident who used to live their was hospitalized with pneumonia and almost died. They like to cover things up and send "there" people out to inspect but literally are a bunch of idiots who act like they know what they are doing. When I lived there I had my blinds replaced THREE times and they still never worked. And the pet fee! What a joke. The guy below is right. Where does it go to? Probably there bonus who knows but it won't be included into your move out fees. You WON'T get you deposit back if you have a pet that's a fact. They give you the whole it's a pet friendly environment bull crap story but will still charge you to replace your carpet even if you're a clean freak! They will tell you they will charge $50 to clean your carpet but once someone comes out to do the inspection will tell you right away that they will regardless rip the carpet out. Even if it's perfectly brand new, because of the fact you have a dog. Dog/Cat= carpet replaced no matter what! You try not to paint the apartment a color because of you do you have to repaint the walls white. Never painted my walls EVER...and they charged me to paint my WHITE walls WHITE again...what a joke. They talk about breed restriction not aloud. You can throw that rule book out the window. They allow pitbulls, huskeys, Great Danes you name it and don't say nothing to no one. Nothing but pot smokers there, and police show up often to walk the grounds. Don't fall for the cheap security deposit they throw at you... That's a way to sucker you in to the lies and deceit they have to offer. Bugs infest this place, look like hard shell black worms.. Had them for 6 months prior to moving in and they will tell you it's a seasonal big...also if you leave your trash out at certain times of the day wayyyy before the trash guys come and get it you will be charged $50 for leaving it out that's the excuse they use to get rid of the GIANT rats that infest the buildings. Simply disgusting... The laundry rooms... Forget about that... You can never get your laundry done ever because someone is always tying up BOTH washers and dryers and leave them in there for hours... Your clothes ALWAYS smell like straight ass! From washing your clothes with someone's ball and vagina juice. Simply nasty! I wouldn't write a review unless I ABSOLUTELY had to. But I'm just clarifying that what you read here it what you get there... And everyone's hit the nail right on the head with this one.
Community Team