Plantation Gardens Apartment Homes

This place is a dump, not worth the price they're asking for

This community is owned by AIMCO - a greedy, corporate, and inconsiderate company. I've been a resident for almost three years, paying 1600 dollars a month with no issues in payment. I made a payment this month, on the third, and apparently accidentally scheduled it to be removed from my bank account on the 6th through pure error. Apparently there is a calendar that you can use to screw yourself over and ultimately get charged a 150 dollar late fee if your money isn't in their hands when they want it. I've never even noticed this calendar and I definitely made no adjustments to it purposefully. I had to call AIMCO corporate to attempt to get this resolved and get the fee removed from my account. They told me that even though the payment was scheduled on the 3rd and confirmed on the 5th, I had requested the money be removed from my account on the 6th so I had to pay the fee due to fair housing laws, and that it was a valid late fee. I said so you treat every resident as equally unfair? And the representative said there was nothing they could do. I told her we've been residents for almost three years and pay 1600 dollars a month, and they're charging me a 150 dollar late fee over a difference of 48 hours and she insisted that it was a valid late fee and there was nothing they could do. This is nothing but pure greed considering I've lived many places and arbitrary fee amounts are not something dictated by law. What a greedy, selfish company. They are losing thousands of dollars of business from me over a $150 fee because there is no way I'm going to renew my lease again.

I do not recommend this place to anyone I will not be renewing my lease been there 4 years and I will make sure everyone I know and everyone they know will not be going there had a life threatening incident my bathroom's mirror fell off the wall crashing down to the sink and all over the floor could have sliced my neck if I was using the sink told manager and sent pictures to corporate they didn't care there are more people moving out then in it has been a month and they have not replaced the mirror yet . Andrea Scott the only reason Mr George from aimco is concerned about what happened now is because I posted it didn't care to much when I sent pic

Worse apartment ever the staffs do not care I got robbed and they was telling me I had to finish my lease with them I paid for 1st month rent and didn't stay at the place for a whole month I was scared to go inside the place because I have a year old and I got robbed they charge me for the window briefing broken which the robberies did and a lot of unnecessary stuffs I didn't even get a refund for the 1st month they kept my $750 deposit and also made me pay $2600 for something I did nor do all the staffs care about is money and when I sign the paper the lady told me the window and dish washer was going to get removed and it did not get removed so I need my 1st month rent back because I did not stay there and also someone stole my neighbor car they let anybody in the community even junkies she kept saying she can't not help me out that I got robbed bur I have to finish the rest of my 2 years lease and the tub was not v clean all the way this apartment is ghetto and selfish do not think about other people but they self please don't stay here nor worth the money and bad community

Wow you call back these place and the person didnt even say the name of the property she answered like if she was home, sounded like she was sleeping wth would want to rent here with tha kind of start of greeting. If the agenta are unprofessional best believe the PM is worst

I totally agree with the negative comments about this place, I'm still waiting for a leak problem to be fixed. I can't wait to move out of this place. They even charge you to breathe. The girls in the office never know anything. Let this be the last option you have. Because believe me you would feel the same as me. ...

Terrible Terrible Terrible place to rent. Walls are SUPER THIN , Management doesn't care about anything.

Don't ever move into this apartment worse place ever to live they lie about how much your rent is going to be. They paint over everything like that's going to make things better than the police is in the apartment complex almost every night. The walls are so thin you can hear everything. And when u move out they charge you for unnecessary stuff that makes no sense. Just don't ever sign the lease !

DO NOT MOVE HERE! It looks well maintained on the outside but don't be fooled! I don't even know where to begin. When my A/C broke they never came to fix it. I'd go into the office and they act like you're top priority but, they never actually follow through. I finally just had the A/C fixed on my own because I had enough. God forbid your neighbors move because when they paint the apartments near you, your whole apartment smells of paint fumes for days! I called and asked the office if they could have the maintenance guys open windows and put fans so that I didn't have to breathe in harmful fumes. They told me they hire contractors to paint so they can't do anything and if I want them to open the windows on the apartments being painted that I should tell the contractors myself! At one point it was so bad I had to sleep at a family members house a couple nights. When I returned to my apartment I noticed some sort of substance had dripped out of my A/C vents. There are much more issues I could address but, I'd like to just talk about the apartments themselves while I still have your attention. First I noticed that nothing seemed to be cleaned but just painted over. You can clearly tell that instead of cleaning the bathrooms and showers they just painted over everything. It's hard to tell at first but after awhile the black scum under the paint starts to show through. The outlets in the apartment seem to be loose and my plugs constantly fall out. There are no ceiling fans in the entire apartment not to mention the bedrooms have no lights. You have to pay $1.50 per wash and per dry for your laundry and you have to load the money onto these special cards for their machines. It may not sound expensive but, the washer holds very little clothes and I tried to wash a comforter and when I pulled it out it was completely dry in the center. They also charge you $10 a month per car you have in your household. If you have guests over frequently there's very little guest parking spots and they are always full. I had a guest park in a regular spot (they aren't assigned but require a decal) because there were no guest spots available and her car was towed. I've also noticed there are lots of young adults living with their parents and they are always loitering in the parking lots smoking weed. It honestly wouldn't bother me but, they aren't the least bit friendly and make my guests feel uncomfortable about parking their cars near them. If it's raining you can expect these people to be jammed in the laundry rooms smoking. Recently there have been car break ins in the complex and I wouldn't be the least bit surprised if it was from some of the "local talent." Believe me I could go on and on about how horrible this place is but, I doubt many people will read this far. Unfortunately I didn't realize until afterwards but, for the same price there is many other options in the area with in house washer/dryer and much better quality of living. *****LMAO Don't be fooled by the pictures of the apartments. They look nothing like that on the inside! and that grilling area in the one picture is always dirty and the gas grills don't work so there's piles of old charcoal inside them from people using them as charcoal grills. Half the time there is kids hanging out smoking weed there anyways so don't expect to have any family time there.

This place is the WORST. Avoid at all costs. I couldn't even list every problem that I've had but these apartments are so incredibly overpriced for worn out, old, bug infested, under cared for units where cars get broken into and trash piles up in the staircases. Trust me, please save yourself.

If anyone thinks about coming to this apartment complex, please I encourage you to think very carefully about the decision you are about to make. First, I was flabbergasted by the amount of pestes in the complex environment; From asian roaches to American cockroaches living inside the buildings, it doesn't matter how many times pest control fumigates, its still infested. Second, the amount of mold found in the floors is incredible, I felt like I was inside of an abandoned house rather than a "new" apartment. Third I don't understand why amazon packages come to the leasing office rather than to the door itself, many of my packages had been stolen and I end up receiving an empty bag. Last but not least the smell of tenants smoking "weed" is very present when walking around, also in some of the building is very common to find the smell of pee, not even the tenants living there have respect of the place. I hope this review is helpful for anybody looking into living in this place.

Terrible experience! They will keep your deposit and add over $1,000 crazy charges and if not paid they will report you to collections. We are elderly people and felt they can take advantage of us. I will be reporting them the better business bureau.

I am writing this review to warn everyone considering this dump as a home. This place is disgusting and infested with mold. My husband and myself had to break our lease because of how sick we were getting from the mold exposure. We let the office know about it and they did nothing. We even had to stay a few nights in a hotel because the apartment was inhabitable. They wanted to blame us for it and informed the manager we could not live in such conditions. We provided proper written notice and left. Two months later we received a call from a collections agency saying we owed 2,200$ to Plantation Gardens. This is illegal! These apartments are making people sick. If you value your life and health, please leave somewhere else.

The worst place I have ever lived!!! I will never recommend this place to anyone. They two my 2nd car 3 times. They don't have many guest parking. The common area are beyond filthy! I had flood in my apartment so badly I stayed temporarily at a hotel because of allergies from Mold. They staff and the new management is the worst they will not help you. They will never give you your deposit no matter how clean your place is.

Do not move in here, you will regret it!!! This is the worst place to rent. Very bad property management. When I first moved here 3 years ago the property was well kept and we were able to find someone in the office. Now the property is run down; termites, rats and roaches all over the place. Urine in the stairwell and they only power wash once a year. The laundry rooms are a mess, the machines do not work!!! The community grounds look terrible and there is no up keep, the buildings are falling a part!! They increase the rent $500- $800+ and the place is getting worst!!! Find somewhere else...Not Plantation Gardens Apartments in Plantation on North West 5th Street!!!!

Wow! I'm actively searching for an apartment. But after reading these reviews....no thanks. I'll pass.

Horrible set of people. Maribel and her team have no type of professionalism. How do you remove someone off of a lease and stick it on one person? I asked what can be done prior and maribel told me I cannot remove anyone from the lease. How sway. Don't waste your time here. Roaches so exist and ANTS galore. You pay for trash, water and sewage. Quiet and beautiful area but horrible management. Just take heed when leasing here and oh they don't like answering the phone either!

made application online and the pictures does not match our current apartment only the floor plan but cabinets aren't the same in pictures Overpriced ! Kitchen and bathroom cabinets are old and mold everywhere if you pay almost 1600$ (1399 + parking , sewer , valet trash , pest control etc etc ) you expect to live in a cleaned and nice place .

Laundry room is always dirty and nasty. I have asked for pest control for 2 weeks and no one has come. ...

I lived here for about 4 years maintenance team doesn't do their job management in the leasing could care less if you're having an issue. No washer or dryer in the apartment and your spending money to live there and spending money to wash clothes when the machines barely work. Don't waste your money here.

If I could give this place a negative star I would! they are HORRIBLE! We had put up some window docoration for Halloween and to be honest we left it up because we didn't think much of it. In March we got a call saying it was disturbing and we had to take it down. I CAN'T believe they had the audacity to do this when we have been putting in maintenance requests since the day we moved in and nothing has been fixed, when the whole grounds looks and smells like crap. their priorities are so WRONG! Not to mention when we moved in the apartment was DISGUSTING!!!!!

The only thing that is good at about this place is the location. Where do I begin. So lets start of from the obvious issues that most garbage places tend to have. BED BUGS everywhere! And worst of all, they fall on the bed from the ceiling! And cockroaches everywhere. Since it was cheaper than most places in plantation, my neighbors were far from perfect. Cops routinely would monitor the area inside, since random guys who do not even live there, have a rendezvous at 3 am outside where I live. Complaints always would fall to deaf ears, which brings up the worst thing about this place-Todd Keslow was his name I think. When I was there, this place was run by Todd Keslow, an epitome of incompetence. Not only was he rude and absolutely stubborn, this guy fought and screamed when I asked for my deposit, but also was egregiously unethical. There were several families who complained about stuff getting stolen from their apartments. And Todd Keslow was in the center of this shit storm, turning a blind eye to his staff that would waltz into the apartments unannounced and take stuff like they were picking apples from a farm. I did end up getting 230 from my 750, but I was just relieved to get away from that place. Absolute insanity!

Office, model rooms and exterior is very pleasing to the eye. But The apartments themselves are not what they are cracked up to be. The bathrooms are put together cheap plastic doors, sliding glass doors don't lock, front door and locks are impossible to lock open and close. Kitchen drawers and oven are not functional. Stairwells smell like urine. Parking for your guests is a nightmare. They live to tow your friends cars, because their website system is always crashing. The list goes on... you have been warned

Pretty much whatever you read here is true. You think your moving into a great place but it ends up turning into the movie the money pit. Well at least when it come to management that is. Good luck trying to ever find anyone. They all don't work weekends and when u need them there no where to be found. Usually hiding in there office avoiding people's complaints which is all the time. Kids are super rowdy and tend to vandalize the property. Be careful when you take your dog into the dog park. Kids throw trash and objects in there so watch you dog closely. Also a lot of people don't take care of there dogs so there's fleas in there which they DO NOT spray for at all. If you start getting sick constantly it's probably mold growing in you apartment. A resident who used to live their was hospitalized with pneumonia and almost died. They like to cover things up and send "there" people out to inspect but literally are a bunch of idiots who act like they know what they are doing. When I lived there I had my blinds replaced THREE times and they still never worked. And the pet fee! What a joke. The guy below is right. Where does it go to? Probably there bonus who knows but it won't be included into your move out fees. You WON'T get you deposit back if you have a pet that's a fact. They give you the whole it's a pet friendly environment bull crap story but will still charge you to replace your carpet even if you're a clean freak! They will tell you they will charge $50 to clean your carpet but once someone comes out to do the inspection will tell you right away that they will regardless rip the carpet out. Even if it's perfectly brand new, because of the fact you have a dog. Dog/Cat= carpet replaced no matter what! You try not to paint the apartment a color because of you do you have to repaint the walls white. Never painted my walls EVER...and they charged me to paint my WHITE walls WHITE again...what a joke. They talk about breed restriction not aloud. You can throw that rule book out the window. They allow pitbulls, huskeys, Great Danes you name it and don't say nothing to no one. Nothing but pot smokers there, and police show up often to walk the grounds. Don't fall for the cheap security deposit they throw at you... That's a way to sucker you in to the lies and deceit they have to offer. Bugs infest this place, look like hard shell black worms.. Had them for 6 months prior to moving in and they will tell you it's a seasonal big...also if you leave your trash out at certain times of the day wayyyy before the trash guys come and get it you will be charged $50 for leaving it out that's the excuse they use to get rid of the GIANT rats that infest the buildings. Simply disgusting... The laundry rooms... Forget about that... You can never get your laundry done ever because someone is always tying up BOTH washers and dryers and leave them in there for hours... Your clothes ALWAYS smell like straight ass! From washing your clothes with someone's ball and vagina juice. Simply nasty! I wouldn't write a review unless I ABSOLUTELY had to. But I'm just clarifying that what you read here it what you get there... And everyone's hit the nail right on the head with this one.

worst place to ever move in . please do not set yourself up for disappointment . moving in they are the most helpful & friendly staff as soon as your a resident they could give two craps about you .even worst is when you move out . they will charge you for everything I was billed $1500 when I moved out for the carpet but also forced to pay a carpet clean up fee? you are way better off somewhere else even if its $100 more a month please do it because in the long run you will be unhappy I hear mice in walls cockroaches everywhere

if u dont mind living with roaches and rats then this is the perfect place for u

My experience from start to finish. Move in was a nightmare! I was told 20 minutes for the paperwork, I was 2 hours late for work..only for me to go back a month later and resign the lease!. (Mind you working I was 40 hrs a week.) Also being told inaccurate info about charges and," I did not see the "actual apartment" until," after signing" the lease! (The agents told me the apartment was not ready yet, and got me going on paperwork) the one they show is a model, was nothing like the one I got, which, made my blood boil. Moving in, the sockets had to all, but a few, be redone upon move in as well as the AC. I had so many maintenance calls in the first week then I had my entire 40 yrs times 10. I noticed after move in, they just paint over all the dirt and grime even in the tub. They should have to tell you about the roaches. Which you will leave with no matter how much, they spray or, you spray. Its a problem that is why there is a monthly pest fee. People put their tvs, furniture outside, it will be there for days. Kids drag it all over which is a hazard. They are pretty good responding to maintenence calls except for structural damage which I have seen for months and still not repaired, like rain gutters falling off. After move out they try to charge you 1000s this is to make up for all the new remodeling. If this happens to u dont pay, contact a lawyer. If they dont take u to court you don't owe notta. If the collection agency calls you ask for proof of damage by mail photos etc. Tell them you will sue if they put it on your credit report. Also report the creditor and Plantation gardens to consumer service, BBB

Please do not lease from here, apartment wasn't ready in time. Then when I wanted to cancel they advised me that my deposit of 1,000 was non refundable when specifically she told me if denied/cancellation deposit is refunded.

This place is going downhill every day. I can't wait to move. Outside of being infested with cockroaches and charging you a pesticide fee that clearly doesn't work, the customer service is the worst I've ever seen. I have never seen lack of respect and interest in the customer in this way. Ismael Abdelaziz treated me today and he has been the worst of all so far.

I am unsure as to where to even begin. DO NOT MOVE HERE! Very serious issues here and zero of any management cares. Not the current management on property or the big wigs off property. I can barely rate this a star as it doesn't deserve it. I have been here since Feb of 2013. In the 5 years I have been here there has been nothing but major maintenance issues inside my apt (wall and roof leaks, broken ac, broken appliances, door issues, etc) all the way to inside and outside with RATS. Yes. RATS. They have taken over my building and have affected every single tenant in this bldg. Read ALL reviews online friends. They are true! You do not want to live in this rat infested hell hole. There is a pile of rat shit that was just emptied above my neighbors apt. roof overhang as of TODAY 4/13/18 and still sits there as we speak. No one cares. We are all absolutely disgusted with having to go to hotels or friends homes to avoid rats and can't wait to get out of here. So sad what they have done to us. Each of us has been terribly inconvenienced with zero assistance from any management. The rats are STILL here and with no solution in sight. I submitted 72 service requests in the 5 years I have been here for tons of problems. My rent has been paid early, every month, for 5 years continuously and STILL not an ounce of customer service from ANY management whatsoever about all the insane inconveniences. And those 72 service requests do not include the dozen or so times pest control has had to enter my apt. to place pest control devices in my attic or plug holes throughout bldg. Apparently my attic was the only access to all attics in this bldg. What a joke! They truly do not care at all here. I have never experienced anything like this before. They charge you for parking each month and don't even monitor it nor is it gated. They add on other monthly charges as well that are not I included in rent. This place is absolutely disgusting and so are the people who run it. I will NEVER entertain the idea of EVER living in anything run by Aimco in any area ever again because of this horrible experience. Worst property management company I have ever dealt with. If you are disabled like myself, have children or just live on your own, DO NOT MOVE HERE. In 5 years we have gone through 3 community managers and a cpl of maintenance managers. They don't stay because this place is a huge dump. Terrible leasing agents that have no interest in helping. No one ever answers the phone or returns calls or emails. Do not waste your time visiting this property and whatever you do DO NOT live here. This place is an utter mess all around. I have already been in contact with my lawyer to avoid any problems upon move out. I have had SO many problems here that I just don't trust them to do what is right. BeingSo much more to share but not enough time. Please spare yourself, your children & family members as well as pets and don't move here. Update: 4/17/18 Completely failed to mention the disgusting brown water in my unit. Can't take baths here and all they did was slap water filter under my kitchen sink. Still brown. Pictures of everything on the way. Update: 4/29/18 Still listening to the rats inside the walls and STILL cannot get anyone to return my calls!

Horrible place to live. I am about to break my lease that how bad it is. Hate it..had a car accident last month totaled my car but I was told I still have to pay for parking even tho I don't own a vehicle anymore. ridiculous, unfair and rip off. They charge for everything.. sign a lease for $1277 a month but I pay no less than $1410 every month it goes up. I wish you would publish this so people will know how horrible your community is and not to live here. Maintenance sucks, I've had to hire a handy man twice to fix my issues regarding the electrical issues in this apt. Plumbing issues is ongoing so I pay almost $100 a month in addition to my rent for water & sewer due to a faulty leaking problem in the master bedroom. But thanks be to God I close on y beautiful 4 bedroom 3 bathroom house with pool, keys in my hand I am getting the hell out of this place asap. Worst community I have ever lived in my life. yes people its true about the pest problems too you pay for pest control but the roaches here are out of control. Also some crack heads live above me and I barely am able to sleep at night due to their constant noise disturbance and fights and arguing over drugs between 12 am-6 am when I am trying to sleep.

DO NOT MOVE HERE. The leasing office staff does not help with issues at all. They don't tell you about all the FEES that you will be getting charged for every month on top of your rent. Why are we paying $60/month for trash and we don't have valet trash pickup? We have to walk our garbage to the dumpster ourselves, which most times is overfilled and has excess trash surrounding it. They charge $25/month for parking for no reason. About a month or so after we moved in we started having issues with our upstairs neighbors stomping and running around in the apartment at all hours of the night. We told the staff and they told us to send them an email, which we did. Even after 3 attempts to get an update about the noise, NO ONE has reached back out to us to let us know anything. I went and spoke to our upstairs neighbor about the noise and he basically lied to my face and told me it wasn't them. We let it go and haven't said anything to the staff nor the people upstairs, even though the issue persists. But here's the kicker, the leasing office staff apparently told our upstairs neighbors to call the police on US if we come to their door to complain again. We regret signing a 2 year lease with Plantation Gardens Apartment Homes.

STAY AWAY Model rooms and exterior is very pleasing to the eye. But The apartments themselves are not what they are cracked up to be. The plumping is horrible. Once or twice a month they would shut off the water without warning. The water would turn brown due to the rusting of the pipes. Washer and dryers are broken often and not repaired for weeks. Every car you register is a $15 charge added to your bill every month. There are no security but they charge $15 per car to park; makes no sense. The move-out fee are outrageous & ridiculous. The cabinets are outdated and falling apart. Rat infested, but they do response quickly in handling the problem. Stairwells smell like urine. Getting office manager is difficult. You have a better chance of getting in touch with head office in Denver, Colorado. STAY AWAY

Leaf blowers every day!!! I wake up with a headache constantly!! Walls are thin, you hear everything from neighbors AND roommate. DO NOT RECOMMEND!!!! Oh, and let's not forget about all the power surges that cut off your power! Lovely! Never feel safe on a bright sunny day because it happens regardless.

WHY in God's name are these apartments so expensive. The square footage doesn't even have a reason.

RENTAL RAPISTS!! I am not big on leaving reviews but for this place i absolutely have to. I beg everyone not to move in here. everything seems all nice at first but they will take you for every penny, while you are living there and during move out. They will charge you a late fee of $150.00 if you have a balance of $0.01!!! upon move out we did a pre move out inspection and was told everything is fine, nothing but normal wear and tear.That is the point of the pre-move out inspection to prepare us for any charges we will be issued and was told there will be none, maybe for carpet cleaning and that is all. Then they send us a statement 2 weeks later saying we have to pay over $1000 in damages! for a wall that has to be painted! we never even painted the place and kept everything very clean. They promised to pain balcony and never did! there are bugs there and alot of people in the area are very noisy, but that isn't what really bothers me. Its as simple as them raping you for money! I never experienced this in my life and I regret the day we decided to move in. I saw the bad reviews before move in but ignored them thinking it was just people being spiteful. I wish i would of listened!

Staff in the leading office very rude! Maribel is rude and disrespectful, the other lady there does what ever she has to do to get her commission even if you don't get the apartment. No one called back or answers emails. They the worst !!

The administration staff does not comply with you and it is always a problem with the maintenance

This is a decent apartment complex when we are discussing the grounds and the dog park. The problems occur when we deal with maintenance or with the office itself. Once you are actually a resident the focus of the office is no longer on your satisfaction it is instead on minute details that are buried in your lease and those clauses do not apply to everyone. For example, every single unit is able to have plants and chairs and furniture on their patio, we, singularly are unable to have anything on our patio at all. There are no marked parking spots in the parking lots and there is never parking for actual residents. My roommate and I pay for two parking spots and very rarely do we every actually get to park in front of our building. There is a parking permit system and guest parking but no one pays attention to that because it is not enforced. The complex provides a towing company's phone number to the residents and we are unable to have people without permits or guest permits towed because we need the proper authorization. This makes no sense. The way they handle making repairs on units is ridiculous. There is no reason why one cannot replace a used dishwasher with a new dishwasher. Instead they just replaced a used dishwasher with a used dishwasher and the same with the air conditioner and air handler. Again, this makes no sense.

Apartment 2 bedroom full of Roches cucarachas every all that way, is discosting! The rent higher and higher I never recommended this place to any one

Staff at this place is honestly a joke. They say they fumigate every month thats a lie. Cockroaches and ants everywhereee!!! Id clean every day because of the amount of cockroaches there are in these walls and apartment. After leaving im getting charged $250 for paint damage its such a joke because anyone that has lived here knows HOW CHEAP the paint on those walls are. They are like sandpaper (no joke) . The cabinets ate horrible looking and they are just super cheap the counter of the kitchen is cheap as well . Omg and the dishwasher something that would constantly break even though I ordered takeout everyday the one time out of the week we would use it it would just start flooding and smelling horrible .The ac unit is old and freezes constantly and you have to constantly be changing the filter.Neighbors are super nosy cant mind their business and the staff to always looking at you with some type of face. This place is trash and speaking about the trash. The trash is constantly piling up and outside if the dumpsters. Bags are constantly ripped opened and it looks and smells like a nasty sewer . I kid you not the trash stays like that for maybe about a week or so. So in conclusion don't move in here

Out dated, it's infested with rats and roaches. There's no fans or lights, you'll have to buy your own. The management don't care when we first moved in we were told we would get the apartment repainted since there's spots everywhere of different paint.

I came in to apply for a apartment, I paid the proper fees with the refundable deposite also. So I was not approved which is fine. So the lady told me you will receive your REFUNDABLE deposit in 48 hours. Ok that was a Tuesday . So I was like ok I will get the latest Friday. So now it is the following week Wednesday and nothing . I have called and left countless voice mail, voice mail to the property manager, called the main number and supposedly there was a email sent to management about my refund. But it seems that I am not even able to get a phone call back to at least let me know what is going on. I am depending on that money to pay my new place.

Made an appointment to see these apartments and there was no one to show the apartment who spoke English. While I sat waiting for over 45mins I witness 3 different parties come in and be treated poorly by the front office, 2 of whom were black and blatantly ignored as I was, including current tenants! Place looked great from the outside but management is everything, and this place hasn't figured that situation out yet. Wait for the next round of management.

The list of complaints here could make a book. The trash is a constant eye sore every time you drive in or out. The had 2 trash compactors that were always over flowing and they never fixed the problem. Great idea lets build 2 more dumpster locations so we can have the trash spread out even more. They can't even empty the dumpster so now the smell is surrounding buildings that previously didn't have to deal with it. You have to pay for parking per vehicle even though there is no accountability. Half of the vehicles are here illegally but no one cares, nothing is every done. The office hours are ridiculous and not conducive to getting any thing fixed and the staff is always overwhelmed. Most of the time there is one agent to handle over 400 units which is ridiculous, wait times can be 2 hours sometimes or more. Because they maintenance staff is to busy picking up the trash all over the property everyday no one responds to work orders in a timely fashion. Issues remain for days and weeks and no one is in a hurry to fix anything. Complaining does nothing as they just ignore everyone and provide lip service just to get you to go away but no real progress is every made.

That places is the worst place to leave is better been a homeless. Any kind of bug rat they charge for everything. The staff is good is the only good in this place.

Arrived to the leasing office. The woman at the front ignored me and three other African American gentleman. A young white man walked in and she approached him asking if he was a resident. When I asked her why she didn't approach the rest of us. She said she was only taking care of move in. I said the least you could have said is good morning. I guess your reviews are right. I had an appointment to lease.

Too good to be true at the beginning! Offered us a month free if we moved in within the month. Lots of minor damages and wear and tear in the APT. Nothing is included in rent. Parking sticker that you pay monthly for does absolutely NOTHING. So many random cars that park over night and stay for days taking up paid for spots. Complex does nothing about it. Roaches and mold is a big problem as well. We also pay a mandatory monthly pest control that does nothing. Outside of APT is an eye sore, stained side walks and bushes look a mess. Stairwells and courtyards smell like pee and always some sort of trash around. Laundry is $2 to wash and dry and is always full of someones clothes. Rent is insane for what we are paying for now.

I've live there for more than 2 years by far the worst place I ever been. The units are old and poor maintain. Not to mention how overpriced, they charge for everything even to park your car and it's not a gated community and by the way don't expect to get any deposit back they took all mine justifying anything. Try another place.!

Sucks

I don't rent from aimco anymore so I can finally leave this place a review. This is the single worst Aimco property I've ever been to and the worst one I rented from out of 5 different properties. There is constantly trash outside units for their "valet trash" which means you get bugs, rodents and nasty smells every day as people just leave trash out all the time. People who live here also dump trash in front of the building. Management does absolutely nothing about it. When I moved into my unit my sliding door didn't close and mutiple doors were damaged because of the humidity in the unit, the sliding door was never fixed. When they replaced all the sliding doors in the complex my door leaked water into my apartment. Don't rent from this place, it's run by a bunch of inept people who only care if you pay the rent. If you're a terrible person who likes to leave trash outside, smoke all the time and just generally be allowed to do whatever illegal or shady things people at this community do then this is by far the place for you to be.

The leasing company was extremely bossy and annoying. They give you tickets if you don't bring in your trash on time. The management company is rude and horrible. Run as fast and as far as u can away from here

Aweful awful place I would give it no star my car got stolen here don't move here

I wouldn't recommend this place to anyone. They are CROOKS! They fool you from the beginning. I only lived here one year and was promised a new fridge (never got one), in the middle of the year our stove broke and it took maintenance one month to fix it (couldn't cook for 1 month) , also our building elevator never worked. After move out they took our deposit and double charged us to replace the carpet (was perfectly clean other then normal wear & tear from the entry way) , told us our (already old fridge) wasn't clean and that our stove wasn't as well, charged us an outrageous cleaning fee. I am not the only one they have done this too and they are taking advantage of your money. My only positive note is they keep the buildings manicured and well maintained.

This people upstairs.Still have not put any rugs down in their bedrooms.I am still hearing the scraping of toys and big dropping of toys on the floor in my master bedroom and I can't sleep. They really don't care about the policy at all here at plantation gardens. And they still also have a total of 9 people staying in that apartment which is also against policy. There are 6 adults and 3 chiłdren. I have lost my job because of the noise from them and I cannot sleep at all because of the noise. I have been dealing with this issue since I moved in here in July and it still hasn't been resolved because of them not listening at all with notices or verbal communication.

I haven't lived here and I closely look at reviews to make a decision on my journey to find a home for the next year. I live in two states so my time is divided, which is why reviews mean so much to me. After reading all of these reviews its no wonder they have so many vacancies.. thanks to all the Google users, you guys save me from a headache. And to the management, I hope you are taking notes. Hope things get better for the residents living there....

This place suck I have a friend who lived there and they keep towing cars with no reason there car which is driving they tow it they so stupid the office manager she told him you need to move your car everyday to not get it tow who move car everyday when you are off from your job you want to stay home and chill they need to fire the office manager she don't know how to run this property and her English suck my friend can't understand her English lol but yeah is hell for those people who lived there my friend want to move out so bad I don't blame him is like being in jail my friend say he pay for parking and still get his car tow is bad and here is the kicker he pay for trash and you need to walk to the dumpster which is like 5 minutes walk lol normally when you pay for trash they come and pick it up outside your door I don't know this place looks like a scram

I had to cancel my lease because this place is the worst

"Stay away! Bedbug infestation, broken elevator, office doesn't care and they hit us with a $4000 bill at move out!!! No-one will answer the phones. Nobody cares. This is the worst place I've dealt with in my entire long life."

The biggest mistake of my life, They hack on all these fees, Parking fee, trash fee, water fee, sewer fee, pest fee "which i dont know why" i have complained about the ants and nothing has done. They tell you you're rent is one amt but when it's time to pay it's 450 -500 dollars more do to all the fees.. I wouldn't refer anyone to move here. PLEASE LOOK ELSE WHERE... OH and management SUCKS no one answers the phone. They need a whole new STUFF

This apartment is trash. They have no consideration what so ever . I wish I could report these people for robbery and they do not have empathy . I have a two bed two bath and the tubs are painted which I did not know until maybe a month and it started to peel. They are very rude and they leaving threatening voicemails . They are very impersonal . DO NOT MOVE THERE

Please stay away from this property, the Property Manager(Todd) is the worst, all I've gotten is empty promises I am breaking my lease and I don't care. I pay $1,500.00 a month for a place that really looks like nothing has ever been repaired since it was built. I am still waiting for a new refrigerator, it's been 2 months. STAY AWAY FROM THIS PLACE AND SPECIALLY THE PROPERTY MANAGER, HE IS A CROOK!!!!!!

Maintenance is great five stars front office maybe 3 but air commodities I give a negative 0 I've lived here over some time now and the stair cases and corridors are filthy I said ok maybe Christmas they would do some general cleaning nope it's the same smh the laundry rooms the bins are always running over and floors dirty the elevator stinks it's like they only focus on the two bedroom units I've passed there and they all look well kept I have a two year old imagine me having to climb those filthy staircases and have her breathe that filthy smell which by the way are poorly lit

This place is awful, overpriced, and racist.

15 years living in apartment under associations, PLANTATION GARDENS Is the WOST associated apartments of all. YOU PAY for EVERYTHING. Parking per vehicle ( no guest spots and you're not allowed to have anyone over after 11 PM without registering their vehicle even if it's only for 10 minutes, you will be towed ).. Amongst paying for parking you need to pay for a laundry card putting cost onto the card, paying for water( i've never heard of an apartment association and where you had to pay for water) sewage, rent, dumpsters, garbage pick up (in which don't come at the times they're supposed to so the association tries to fine you). A pest fee. When since I've lived here not one exterminator has come into my apartment yet every building and every apartment is German roach infested. 84% of the apartments have black mold growing in and outside of the walls. The only positive to living in this apartment complex is you learn how not to be financially finessed when you do move out of this hell hole and onto a new home. I signed my lease for $1300 somehow in someway I end up paying $1600 a month for a 4 x 4 mold and roach infested box. Lesson learned.

INFESTED with Cockroaches. Fees are incredibly high. Leasing office sucks along with their corporate office which is AIR communities. Expect an extra $200 a month in fees alone. Go elsewhere.

Don't move here these people will rob you blind

I have been trying to get in contact with the office for a few days now. Of course they don't get back in contact with you. This is in regards to the contractors they have working on painting the buildings. For one, the management did not notify the residents that there was going to be construction going on. Secondly, the local cops have been in the neighborhood a lot more often since these contractors have been working here and I don't think that's a coincidence. I am not comfortable with these people being around my doors, windows, and balcony door when their employees likely have not been screened. The windows and doors in my unit are certainly not very secure. Please address this issue.

Do not move here they tow your car without warnings and pick a gummy sticker that leave staines on your car window with a false excuse as to why you can't have your car parked there they have a contract with the towing company to tow a certain amount of cars every day and expect you to move your car every day the maintenance worker constantly drive around spying on people as well and on top of that you pay per month for parking and trash that they dont take out for you i can find a better apartment for the same price not to mention the laundry room is always filthy and they always harass you with inspections of the balcony LOOK ELSE WHERE!

Roaches are everywhere in my apartment. Management collects for pest control monthly but they only came once when it got so bad, I had to submit a service request. For the winter season, they have increased and I am so scared because now they have reached the bedrooms. My children are scared to go into the kitchen because it is that bad. It doesn't matter what time of day, they are all over. The worst place I have ever lived. I wanted to upload pictures for proof and as soon as I find out how, I will. One of my biggest mistake in choosing to live here.

If I could give no stars i would. This place is absolutely disgusting!! DO NOT MOVE HERE!!! All they do is charge money for everything and don't fix anything. They charge $10 for parking, $25 for valet trash and $25 for something else. They charge you for pest control and don't even do it. The staff promises you everything once you move in and don't stick to anything. I had the worst time living here. My apartment went six months without them fixing anything. My AC was broken for three weeks! There was mold in my bathroom and all they did was paint over it! This is the worst complex to live in. Save your time and money!!!

Don't apply here! I applied over 1 year ago and they took my deposit and still have not given me my money back. Every time I stop by the office I get the same story, about it taking time. This is way too long and I am tired of waiting.

This place is horrible, when you come to lease the apartment they tell you one price a month later you get a bill with all this crazy charges you end up paying extra $150 ... $27 sewer $15valet waste ,$25 water $ 5 service provide $15 parking $15,insurance and believe me when they reply the reviews is only $15 is a lie I was supposed to pay 1,309 and now so far my rent is 1,525 and some more ,I paid my rent for firt time online I got a confirmation number, 5 days later they hit me with $200 late fees charges because the payment didn't go through ,I spoke with the main supervisor from all offices she was plain rude and didn't do anything at all to help me with this crazy fees,is just not worth the money and the stress they put you through, they don't care about their tenants at all .Ps the only good thing about this place is maribel,she try her best to go the extra mile for you,even if she can't she tries.,and that guy George who replied the reviews, he said email me we can chat, he reply the emails after they make you paid the rent,the crazy fees and $35 more to pay with debit card and they still haven't removed the fees, ofcourse all they want is your money,after you paid there is nothing they will do for you,this place is a nightmare.

Almost 4 am and the neighbor upstairs is watching a freaking movie go to sleep police is here

We moved out on aug 2nd(returned keys and everything) prior to moving out i cleaned that place for 5 hours better than I've clean any other apartment that I've rented(always got my full deposit back), I also made a lengthy video after cleaning. I did not clean the carpet because the manager suggested that we pay them $50 and they will clean the carpets for us after we move out. we asked about the final walk through as the girl kept saying they will do the walk through when we have time so we can try calling them the following day. Now today(aug 6th) i signed into their resident portal and saw that i was charged 450 for replacing entire carpet, 200 for painting the entire apartment and $50 for carpet cleaning and other charges for utility now after subtracting my deposit from the total i have a past due balance of $15 Ive read multiple reviews on this apartment complex and they all mentioned that YOU NEVER GET YOUR DEPOSIT BACK and they end up getting a bill. I regret the day I walked into that place and jot my name down on those dotted lines. I've rented apartments in multiple states and never have a seen someone charge for painting walls!! Mind you I was never emailed or contacted about these charges, I just so happen to have logged in to see that I had a balance My husband and cousin(who were on the lease) went in to the office to speak with the manager there as soon as we saw the charges(I was on the phone while they were in his office) they said he took about 30 minutes to come out to speak with them and when he finally came he just basically tried to justify the charges. We asked him what were normal wear and tear and his definition of normal wear and tear is leaving the place in the exact shape as it was in when you moved in which mean no prints on the carpet and exceptionally cleaned walls he basically wasted our time and kicked them out of his office. This is not fare at all.. hence why there are multiple EMPTY apartment in the complex I watch people move out every week since I've been there for 14 months on our block there were 5 empty apartments for 3 months. BAD BUSINESS!!!!!!!!!! SOMEONE NEEDS TO LOOK INTO THE MANAGEMENT AT THE PLACE below are reviews i left on google 06/26/2015 only one more month left--- cant wait to see what they have up their sleeves for move out day -_- just know ill be recording the inspection 06/2015 I made this post like 4 months ago but I had to come back and rant: NO WASHER OR DRYER INCLUDED IN UNIT (you have to pay $1.50 to use their tiny washers and dryers) its so annoying because you always have that person who washes and leaves their clothes in the dryer for hours but you can't get to them BECAUSE YOU DONT KNOW WHO THEY ARE!! When I say that they charge you for everything i mean even a $0.95 every month for pest control (had to request for them to come) have only seen them once. $10 per vehicle per month for parking- basically everything u can think of we pay for it So my lease ends in exactly 2 months 02/15/2015 If I could put no stars i would. DO NOT MOVE HERE, I REPEAT DO NOT MOVE IN THIS ROACH INFESTED PLACE. They show you a model that looks nothing like most of the actual apartments that they rent. When you first move they charge you a small deposit that is eye catching but i guess they then make up for that with all the fees that are in addition to your rent monthly (i.e you pay 1200 for rent that is really 1400 when fees are added) and this does not include your electricity, you pay for absolutely everything up to garbage that i can take out myself that only gets picked up sun.-thurs, parking that you have to battle for because there are no assigned spots (this place should be a garage-broken down cars taking up parking space), the leasing office does not return calls because they are never available, pest control forget about it (almost a year and never saw them once), people constantly moving out after they get a dose of this place and couldn't wait for their lease to be up (many empty apartments, hope there are many more until they decide to make this rathole a real home for renters), mole on walls are covered over with paint, stairways reek with pet urine (i'm assuming), its a disgrace that apartments like this is located in such a nice area (fit to be in a place like the dangerous parts of lauderhill). What you are going to pay for rent here can get you a house. CURRENT RESIDENT. CC

08/06/2015 We moved out on aug 2nd(returned keys and everything) prior to moving out i cleaned that place for 5 hours better than I've clean any other apartment that I've rented(always got my full deposit back), I also made a lengthy video after cleaning. I did not clean the carpet because the manager suggested that we pay them $50 and they will clean the carpets for us after we move out. we asked about the final walk through as the girl kept saying they will do the walk through when we have time so we can try calling them the following day. Now today(aug 6th) i signed into their resident portal and saw that i was charged 450 for replacing entire carpet, 200 for painting the entire apartment and $50 for carpet cleaning and other charges for utility now after subtracting my deposit from the total i have a past due balance of $15 Ive read multiple reviews on this apartment complex and they all mentioned that YOU NEVER GET YOUR DEPOSIT BACK and they end up getting a bill. I regret the day I walked into that place and jot my name down on those dotted lines. I've rented apartments in multiple states and never have i seen someone charge for painting walls!! My husband and cousin(who were on the lease) went in to the office to speak with the manager there as soon as we saw the charges(I was on the phone while they were in his office) they said he took about 30 minutes to come out to speak with them and when he finally came he just basically tried to justify the charges. We asked him what were normal wear and tear and his definition of normal wear and tear is leaving the place in the exact shape as it was in when you moved in which mean no prints on the carpet and exceptionally cleaned walls he basically wasted our time and kicked them out of his office. This is not fear at all.. BAD BUSINESS!!!!!!!!!! SOMEONE NEEDS TO LOOK INTO THE MANAGEMENT AT THE PLACE 06/26/2015 only one more month left--- cant wait to see what they have up their sleeves for move out day -_- just know ill be recording the inspection 06/2015 I made this post like 4 months ago but I had to come back and rant: NO WASHER OR DRYER INCLUDED IN UNIT (you have to pay $1.50 to use their tiny washers and dryers) its so annoying because you always have that person who washes and leaves their clothes in the dryer for hours but you can't get to them BECAUSE YOU DONT KNOW WHO THEY ARE!! When I say that they charge you for everything i mean even a $0.95 every month for pest control (had to request for them to come) have only seen them once. $10 per vehicle per month for parking- basically everything u can think of we pay for it So my lease ends in exactly 2 months 02/15/2015 If I could put no stars i would. DO NOT MOVE HERE, I REPEAT DO NOT MOVE IN THIS ROACH INFESTED PLACE. They show you a model that looks nothing like most of the actual apartments that they rent. When you first move they charge you a small deposit that is eye catching but i guess they then make up for that with all the fees that are in addition to your rent monthly (i.e you pay 1200 for rent that is really 1400 when fees are added) and this does not include your electricity, you pay for absolutely everything up to garbage that i can take out myself that only gets picked up sun.-thurs, parking that you have to battle for because there are no assigned spots (this place should be a garage-broken down cars taking up parking space), the leasing office does not return calls because they are never available, pest control forget about it (almost a year and never saw them once), people constantly moving out after they get a dose of this place and couldn't wait for their lease to be up (many empty apartments, hope there are many more until they decide to make this rathole a real home for renters), mole on walls are covered over with paint, stairways reek with pet urine (i'm assuming), its a disgrace that apartments like this is located in such a nice area (fit to be in a place like the dangerous parts of lauderhill). What you are going to pay for rent here can get you a house.

My first impression of a place is very important. When I called the office, no one answered. I received this text message: Sorry I just missed your call. I am unable to make or receive phone calls on this line, but I am happy to answer your questions over text. 1st impression, they do not answer calls!!! So I thought if obtaining my business is not important to them, then once I become a tenant I wouldn't matter then either! And they advertise a 2/2 for $1474?!?! You gotta be kidding me! 850 sq ft AND NO WASHER & DRYER IN THE UNIT....I HAVE JUST 1 WORD......NEXT!!!!!!!

Never come to experience this, it's always terrible, there is a problem you always want to get rid of more, they don't accept the changes, no! They really are filthy, rude, very bad service

due to the bad reviews I won't consider moving here, screw this scumlord!

Well, really my worst experience in Florida. Since I started living in this place they have been charging me for things like parking my BMW and when I crashed it parked by the same people who work mowing the lawn, no one paid me and they said this: we are not responsible because you have no proof. When the coke was finished making, I stopped in the morning and saw it. My neighbor went to wake me up to let me know. WAO! This is WAO, they change the rules like the guesses and they towed me twice for stupid things like your car being parked backwards. And they don't even have a gate so because they charge so much... I put one star because you can't put zero and the deposit, guys, forget about that money and don't even waste time trying to get it back by cleaning before you move because they even swipe their fingers at the ceiling to see Make sure there is no dust and remove as much as you can before you leave. I lived there so I don't recommend it, it's fatal.

Live here for 3 years and trust me they want you to leave a brand new apartment when you move out normal wear and tear things that are beyond tenant control now I have a balance for over $3000 in repair for everything there mind you nothing is broken trust me I am gonna have to take legal action against this place

Wouldn't recommend it to anyone . Overpriced they charge you for a parking spot yet it's not a gated community . Had a rat problems the moment we move then ! New York size rat by the way

Stay away from thus apartments, I lived there around 15 months, you can hear everything from the other apartments,

DON'T MOVE HERE!!!! Run!!!! I don't know how many times I requested to fix the air conditioning, around 10 times and it always mess up again. What do i need to do so you put a new unit? Also, when are you going to fix the kitchen ceiling that every time the people that live upstairs use the dishwasher my kitchen flood? I stop requesting service and start fixing things on my own because they NEVER fix it completely. I have roaches in my kitchen and bathroom, I have mold in the guest bathroom, I also request to change the curtains because some of them are broken. I DON'T KNOW WHEN ARE YOU GUYS GONNA TAKE SERIOUSLY THE PROBLEM. I will not renew the contract next year, worst condominium ever. The only reason I stay here is that I was pregnant and can't move ALSO THEY steal your Amazon package!!!!!!!!

This place is a joke. Unfortunately I have to leave one star because yelp won't let you leave zero. Management changed a year ago and it's been down hill since then. The grounds have not been pressure cleaned in months and is filthy! I'm embarrassed every time I have guests over. Apartments have multi families living in them and throw parties all night long. Washer and dryers are broken often and not repaired for weeks. People sit at the pool after it is closed and smoke weed and drink and leave garbage all over the pool area. They nickel and dime you on everything. Every car you register is a $15 charge added to your bill every month. Two adults with two cars, that's $30 added to your rent bill every month. Garbage, that's $25 a month! Oh, but they don't pick up on the weekends. Want to use the gym(which is tiny) that's another $10 a month. Good luck getting a hold of the manager Maribel, she doesn't reply to emails or answer calls. I've had a leak since I've moved in and they have "repaired" it about 5 times. If there is any kind of leak, they just paint over it. I've taken pictures of everything and keep all documents since moving in because I've heard that they try to charge people crazy amounts of money when they move out. I'll update afterI have to bleach my bathroom every week because of mold. My lease can not end soon enough. Update: the front office is useless! Maribel the office manager NEVER! Returns calls! EVER! Today I tried to register a guest into parking, the site is saying the guest parking is suspended. I've revived no notification about this . My guests car better not get towed! Or the management will have to pay for it!

Do not rent here! They are very nice when accepting your deposit however when you move out after cleaning the apartment, they do not send you back your deposit nor do they provide you with an update. They treat you like a criminal after you move out. Until I get an update I will continue to pay them a visit. I was warned about this place. I just thought former tenants were bitter. Not true at all.

Can't wait to leave here it's over price I'm wasting my money they charge for everything in this dumb place you all must be caught me in this place but I'm sure to let all my family friends and ppl I know not recommending this place ever

The WORST CONDO ever, supposedly you can't smoke and it seems like it was a smoking condo, THEY STOLEN a package that UPS left me, and they even charge you to go ask questions at the office... expensive, bad and OLD...

Horrible place to live at, doesn't really care about you just care about your monthly payments each month. Rude and inconsiderate front office employees and aimco who owns it just doesn't care about their residence who have been loyal customers. I wouldn't suggest this place if you want to rent head somewhere else. Just save yourself the headache