Sunnybrook Residences

I fix the problem myself. I changed the battery for smoke alarm.

Do not move here. Leasing office does not return calls nor follow through on their word to you. They are rude and have no compassion for anybody's time but them. Application process was very strenuous, confusing and fishy. I would recommended somewhere were they are clear on communication, effective, and efficient.

These apartments are in the hood Ur car will be broken into It's always fighting out there Ppl don't clean up behind their dogs

I do not recommend moving here if I could give 0 stars I would. I toured the facility and expected a positive experience because of all the good reviews and amenities (they did ask me immediately after I toured before I even started the application process to leave them a good review) but when I got to the application process it was suspicious and confusing. Documents I had submitted via the application portal and then again via email attachment, I was told on the phone by the property manager were not submitted and the property manager could not clearly communicate what was still needed from me to move forward with the application process. I was very concerned with the fact that they couldn't keep up with my personal information that I had submitted multiple times. The property manager was supposed to issue me a refund and now days have gone by without it being dispersed and with no communication on when I can expect it. Disappointing experience and an unfortunate waste of time!

When D&F managed this place it was excellent. The previous property manager William was great, but since AIR has taken over it sucks. You will struggle to get anyone to answer the phone or respond to any of your inquiries. Matthew is great and was there under D&F originally. Aside from that the property manager is not great by any means and I will no longer recommend this place to anyone. I am ready to leave this place.

Good amenities, but since new management took over we were forced to take on electronic locks operated by a third party app and there are three separate menus to even reach anyone by phone call at the office. Not to mention my trash has not been picked up for the entire month of October, in spite of me leaving it out at the proper days and times. I really liked this place until the new management took over, which we were not notified of at the time of our leasing.